Research manager jobs
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 Fenruary 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a fantastic medical charity in their search for a Trusts Fundraising Officer.
This is an exciting role for a Trusts Fundraising Officer to join an ambitious trusts and foundations team, supporting delivery of the trusts fundraising plan and maximising grant income.
As Trusts Fundraising Officer, you will support the Head of Trusts Fundraising in delivering the charity’s trusts fundraising strategy and annual income targets. You will focus on building and managing strong relationships with charitable trusts and foundations, researching and developing a robust pipeline of prospects, and writing compelling funding proposals. You will work closely with the Research team to match projects to funders, manage restricted grants, and provide high-quality reporting and impact updates. You will also oversee co-funded partnerships, maintain accurate fundraising records and ensure timely donor stewardship.
To be successful, you will need or need to be:
- A proven track record of delivering fundraising income from trusts and foundation
- Experience of researching potential trust supporters, building strong relationships and stewarding key donors.
- Excellent communication skills with an ability to liaise confidently and effectively
- Pro-active and determined in researching and pursuing new funding opportunities, identifying projects that will resonate with these funders
Salary:£29,000 (FTE)
Permanent, Part-time (21 or 28 hours per week)
Location: Home based with occasional travel to meetings in South-East England
Deadline: Thursday 19th February at 9am
Application Process – CV and supporting statement to
Interview – Week commencing 23rd February
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Fawcett Society is the UK’s leading feminist campaigning charity. Our vision is a feminist future where every woman and girl has the power to make her own choices and thrive.
We are recruiting a Community Builder to strengthen and grow our grassroots feminist movement. This role will support Fawcett’s Local Groups, develop clear and inclusive pathways for people to get involved, and help connect local activism with national campaigns and policy change.
This is a role for someone who believes power should be shared, not hoarded — and who is motivated by building feminist power beyond any single organisation.
About the role
Local Groups are the foundation of Fawcett’s movement. Our Local Groups campaign on local issues affecting women in their locality, and create national campaigns and policy drives based on the lived experience of their local group.
We want to do more to bring these groups together, to strengthen our support of these groups, to pull together the voices and campaigns into national policy priorities, and ensure that every member of a local group feels connected to the national movement.
This is where this new role comes in.
The Community Builder will help people set up new groups, and ensure our groups are well supported, informed, and connected, while also exploring new ways for people to organise together, including thematic and digital communities.
Alongside relationship-building, the role carries responsibility for ensuring community activity is underpinned by clear processes, agreements, and risk management, so that grassroots organising is safe and sustainable.
This is a manager-level role, working with autonomy and initiative, with scope to grow into line management in future.
What you will do
- Support and strengthen Fawcett’s local groups, building trusted relationships with activists and group leaders.
- Create clear, accessible pathways for people to set up new groups, join existing ones, or engage in other forms of feminist activism.
- Connect and embed grassroots insights and lived experience with Fawcett’s national campaigns and policy work.
- Support activists to grow their skills, confidence, and leadership in inclusive and democratic ways.
- Develop and maintain processes, agreements, and protocols that support safe, compliant, and sustainable community organising.
- Explore and assess new models and tools for feminist community-building, including digital approaches.
- Collaborate across campaigns, communications, and membership to strengthen Fawcett’s overall impact.
What we’re looking for
You don’t need to have done this exact job before.
We’re interested in people who bring:
- Experience of grassroots organising, community-building, or supporting volunteer networks (paid or unpaid).
- A strong commitment to intersectional, anti-racist feminist practice.
- An understanding of activism and how to amplify lived experience in national policy and campaigning.
- A collaborative approach to leadership and decision-making.
- Confidence working with ambiguity and helping shape new approaches where no template exists.
- Strong communication skills and the ability to build trust across diverse communities.
- Awareness of risk, safeguarding, or compliance considerations in grassroots or volunteer activity.
- Curiosity about digital tools and inclusive ways of organising.
Encouragement to apply
We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you don’t meet 100% of the requirements.
We care about values, potential, and how you approach your work, not just whether your experience matches the role line-by-line.
Inclusion and adjustments
We are committed to making reasonable adjustments throughout the recruitment process. You do not need to disclose a disability to request adjustments.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
CHIEF EXECUTIVE OFFICER (CEO)
Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working. Occasional international travel to the Levant region where deemed safe.
Responsible to: The Chairman and Board of Trustees.
Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator.
Salary: £80,000 - £85,000 pro rata.
Job type: Part-time (three days a week), permanent.
ABOUT THE ROLE
We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees. You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years. He is leaving to return to Syria. We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation’s programmes are run to the highest standards.
ABOUT THE SAÏD FOUNDATION
The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change. It is governed by a Board of Trustees and the Board’s Student, Projects, Audit and Investments Committees. Khaled Saïd has just become Chair of the Board.
Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master’s degrees at exceptional universities and maintains close contact with them during their studies and beyond. Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures.
The Foundation’s founder, Wafic Saïd, is also the founder of Oxford University’s Saïd Business School, now one of the world’s leading business schools. The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund provides grants in support of initiatives that will have strategic value to the development of the School. SBSF is funded and administered by the Saïd Foundation.
The Foundation’s humanitarian work has responded to the shifting needs of the region over immensely challenging times. Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations. Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland. Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria’s disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria.
In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family.
JOB DESCRIPTION
Job purpose:
To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation’s programmes and grants and to build strong relationships with the Foundation’s Trustees, partners and scholars.
Responsibilities:
1. Programme and grant management
a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation’s duty of care to them while they are in the UK.
b) To oversee the Foundation’s grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively.
c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters.
d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement.
2. Organisation and staff management
a) To devise and implement annual plans for implementation of the Foundation’s work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board.
b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance.
c) To recruit staff, when necessary.
d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI).
e) To ensure that health and safety aspects are taken into account appropriately when the Foundation’s staff, students and Trustees are travelling in connection with the Foundation’s activities.
3. Governance and Trustees
a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations.
b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation’s work.
c) With the help of other staff, to make recommendations to the Foundation’s Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points.
d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations.
e) To identify key risks to the Foundation’s funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register.
4. Financial, accounting and investment matters (with the Financial Controller)
a) To ensure that accurate annual budgets for the Foundation’s programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation.
b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes.
c) To oversee rigorous internal controls for the Foundation’s payments and receipts.
d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation’s financial and property assets and monitoring of the performance of these investments.
5. Saïd Business School Foundation (SBSF)
a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School’s reporting.
b) To oversee high-quality reporting to SBSF’s Board of Directors and its Committees including on the overall development and performance of the School.
c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board.
d) To ensure that all SBSF’s accounting and other regulatory requirements are met.
6. Representing the Foundation
a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees.
b) To build enduring relationships of trust with existing and new partners.
c) To ensure that the Foundation’s engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation “family”.
PERSON SPECIFICATION
Knowledge, skills and experience
Essential
a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students).
b) Experience of managing, motivating and mentoring a team to achieve their potential.
c) Excellent and engaging communications and presentation skills, in person and in writing.
d) Strong experience of the UK charity sector and charity regulation and governance.
e) Proven experience in budget setting, financial planning, and financial management.
f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time.
g) An understanding, and personal experience, of the Levant region of the Middle East.
h) An existing and unrestricted right to work in the UK.
Desirable
i) Experience of recruiting exceptional students and of supporting their needs as overseas students.
j) Experience of developing, implementing and delivering educational and/or humanitarian programmes.
k) Experience in grant making, including due diligence, agreement management, monitoring and evaluation.
Attributes
a) A commitment to bridge building and respect across cultures.
b) A conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
c) An adaptable approach including the flexibility to undertake a wide range of tasks.
d) A “can do” attitude, enthusiasm, resilience and energy.
e) Integrity, humility and discretion.
OTHER BENEFITS
- Employer’s pension contribution of 5% of salary.
- 25 days’ holiday in addition to bank holidays.
- Private health insurance.
HOW TO APPLY AND RECRUITMENT PROCESS
To apply, please email a CV outlining your relevant experience, including how it meets the requirements of the job description, along with a cover letter of no more than two pages explaining your interest in the role and addressing the criteria set out in the person specification. Please refer to the attached application brief for more information.
Deadline for applications: Monday 9 March 2026 at 10:00 UK time.
Interviews: First interviews on 19 and 20 March; second interviews on 23 and 25 March. First interviews will be in person in central London or, if necessary, by video call depending on candidates’ ability to travel. Second interviews will be in person in central London.
We are happy to offer informal, pre-application conversations about the role.
To bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region and the UK.
The client requests no contact from agencies or media sales.
Pattern Church was launched in December 2018 by the Diocese of Bristol as a Revitalisation Trust Resource Church with a vision of inviting people into family to serve Swindon. Since then, the church has grown rapidly, planted two new churches (The Well and The Light Church), and become a hub of mission and community life across the town.
The Director of Operations is part of the leadership of the church, providing the organisational, financial, and strategic backbone that enables mission and ministry to flourish. They will work closely with the Senior Leader, Trustees, and wider staff team to turn strategic vision into practical reality, ensuring strong governance, robust systems, sound stewardship, and an effective, faith-filled culture across all areas of church life.
Our team culture is shaped by GRACE—we are Growing, Reliant, All-in, Championing, and Expectant. Everyone gets involved. There is a clear sense of what we’re trying to achieve together in serving God and helping people find and grow in faith in Jesus.
We are living in a moment of remarkable spiritual opportunity. Research shows a sharp rise in openness to faith among younger generations, something we see reflected in our own ministry and growth. The opportunities before us are significant, and the Operations Director will play a pivotal role in enabling us to step into this season with confidence and clarity.
For a full job description and information about how to apply, please head to the Pattern Church website.
Closing date: March 10th
Interviews w/c March 16th
To apply please send a CV and a cover letter by email. In your cover letter please highlight how your experience and skills relate to the job description and essential skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Helping to build a future where everyone with cystic fibrosis can live a life unlimited
Cystic fibrosis (CF) is a life-limiting genetic condition affecting more than 11,000 people in the UK. Behind every statistic is a person, a family, and a future shaped by access to care, treatment, and support.
Since 1964, Cystic Fibrosis Trust has existed for one reason: to ensure that people with cystic fibrosis can live longer, healthier lives — without limits imposed by their condition. We provide information and support, fund vital research, influence policy, improve care, and stand alongside people with CF at every stage of life.
We are at a moment of real progress. New treatments and advances in care are transforming outcomes and expectations. However, many challenges remain, and the decisions we make now — about how we invest, prioritise, and operate — will shape lives for decades to come.
That is why this role is so critical.
The opportunity
We are seeking an exceptional Director of Finance and Resources to help ensure the Trust is financially strong, operationally effective, and strategically equipped to deliver maximum impact for people with cystic fibrosis.
This is not just a finance leadership role. It is a mission-critical position at the heart of the organisation, where sound financial stewardship, thoughtful investment, and values-led decision-making directly support better outcomes for the CF community.
Reporting to the Chief Executive, you will be a key strategic partner to the Senior Leadership Team and Board of Trustees. With oversight of a £15m budget, you will lead a multidisciplinary directorate encompassing Finance, IT and digital transformation, People and Organisation Development, Strategy and Business Intelligence, Facilities, and Company Secretariat functions.
Your leadership will enable the Trust to:
- Make confident, evidence-led decisions in a complex and changing environment
- Invest wisely in services, research, people and digital capability
- Strengthen governance, resilience and long-term sustainability
- Ensure our systems, processes and culture support excellence, inclusion and impact
A significant element of the role will be leading the Trust’s digital and IT transformation, including the delivery of a new CRM system in 2026 — a critical enabler of how we understand, support and engage with our community.
About you
You will be a qualified accountant with senior-level experience and the credibility to operate at Board and executive level. More importantly, you will be motivated by purpose — understanding that financial strategy, governance and operational excellence are not ends in themselves, but tools to change lives.
You will bring:
- A strong track record of strategic financial leadership
- Experience guiding organisations through change and complexity
- Confidence influencing senior stakeholders and Boards
- A collaborative, inclusive leadership style that brings out the best in people
- A clear commitment to equality, diversity and inclusion
- Alignment with our mission, values and belief that everyone with CF deserves a life unlimited
Experience in the charity or not-for-profit sector is desirable, as is understanding of — or lived experience of — cystic fibrosis.
Why join us?
At the Cystic Fibrosis Trust, your expertise will directly support people living with a life-limiting condition — today and in the future. You will help ensure that the resources entrusted to us by our supporters are used wisely, ethically and boldly to deliver lasting change.
If you are a senior leader who wants your work to truly matter, this is an opportunity to make a profound difference.
A satisfactory DBS check will be required for this role.
For full details, please see the Job Description and Person Specification.
We will consider full time (35 hours per week) candidates or part time (minimum 28 hours)
Recruitment timings
· Application deadline Sunday 08/03/26
· Shortlisting Wed 18/03/26
· First stage interviews w/c 23/03/26
· Final interviews w/c 30/03/26
To apply please submit your CV and covering letter via the link. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas, via the Allen Lane agency website.
We will be meeting with candidates on an ongoing basis and we reserve the right to close the application process early. As such, an early application is highly recommended.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:
● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.
We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.
Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's
Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures
Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role
See attachments for Person Specification and how to apply.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector.
You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.
About DataKind UK
DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.
We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.
Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.
You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!
Essential qualities
- Proactive, can-do attitude - if in doubt, we’ll figure it out!
- A highly organised, process-driven problem solver.
- You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
- You are self-directed and goal-oriented, and like working independently or managing without direct authority.
- You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
- You are committed to equity, diversity, and inclusion.
- You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.
Essential skills
- Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
- Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
- Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
- Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.
Desirable
- Experience of working and/or volunteering in the UK charity sector.
- Knowledge of charity governance / legislation.
- An interest in the use of data to support decision making in the third sector.
- Experience of working or collaborating with volunteers.
What we offer
- Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
- 5% employer pension contribution.
- 11 days holiday (27 days pro rata).
- Employee Support plan including medical and dental assistance.
- We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.
Working hours and location
This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.
This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.
You must have the right to work in the UK.
How to apply
The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.
Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:
- What made you decide to apply for this role?
- How do you stay organised? Again, this can be an example from your work, study or personal life.
- Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?
All applications will be anonymised before shortlisting.
A note on use of generative AI
We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.
Equity & Diversity Monitoring
Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.
We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.
The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.
We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.
We will treat the data you provide in your application in accordance with our Privacy Policy.
Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:
What made you decide to apply for this role?
How do you stay organised? Again, this can be an example from your work, study or personal life.
Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?
Supporting third sector organisations to achieve their missions through increased use of data science.



Join Our Team as a Parish and Appeals Fundraiser
Join a small, friendly team. Shape something new. Make a real impact.
We’re looking for a Parish and Appeals Fundraiser to join our growing and supportive fundraising team at an exciting time of development. This is a brand-new role where you’ll help shape our approach to fundraising from the ground up — growing and supporting individual giving in our parishes, helping to build a new CMS, developing diocesan-wide appeals, and co-creating a simple and effective legacy campaign.
You’ll be working in a collaborative, welcoming environment with people who are passionate about making a difference and open to new ideas. We’re looking for someone who enjoys working with people, is organised and detail-focused, and is comfortable working across different platforms.
About the Role
Appointment Type: Full-time, Permanent
Working Hours: 35 hours per week, Monday - Friday, though reduced hours and flexi-time will be considered.
Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP
We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.
Salary & Benefits: £ 30,131 - £33,406 per annum, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.
Main Responsibilities
- Work collaboratively with the Senior Fundraiser to refine and roll-out the parish fundraising programme.
- Work collaboratively with the Senior Fundraiser and Deputy Chief Operating Officer to devise and deliver a programme of annual diocesan appeals.
- Develop and deliver clear and engaging content for print, digital, website and social media elements of the appeal.
- Ensure donors and users have an accessible and seamless experience across all channels.
- Ensure projects are delivered within budget, checking and seeking advice where necessary.
- Implement and maintain a diocesan Customer Management System
- Prepare and share donation reports and feedback for each parish programme and diocesan appeal.
- Review and analyse reports to gain insights into donor behaviour and improve future fundraising activity.
- Develop and implement a simple legacy strategy
- Work collaboratively with the Senior Fundraiser and Trust Fundraiser to explore and develop other fundraising income streams.
- Research and keep abreast of industry activity and trends.
- Undertake any other reasonable tasks as required by the department/ diocese.
Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.
They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website.
The client requests no contact from agencies or media sales.
Job Title: Corporate Fundraiser (London)
This is a newly created role, designed to strengthen our corporate fundraising activity and build impactful partnerships across the UK.
Location: Hybrid (remote and on-site as required)
Salary: £45,000 per year plus London weighting.
Hours: Full-time – 37.5 hours per week
Type: Permanent – with 6-month probationary period
Reports to: Head of Fundraising
On completion of your probation period you’ll be eligible to access our pension scheme and other employee benefits, including our health cover and generous annual leave allowance.
Organisation Overview
The County Air Ambulance Trust has been providing essential funds that help to save lives for over a quarter of century, registered as a charity in 1996. From its regional beginnings it has become a national charity and since 2009, following the launch of the HELP Appeal, the charity has been raising much needed funds to provide life-saving helipads where they are needed most
Our HELP (Helicopter Emergency Landing Pads) Appeal is the only charity in the country funding helipads at NHS hospitals. Our mission is to ensure that patients receive timely care by facilitating rapid air ambulance access to hospitals, enhancing patient survival and recovery prospects.
Main Duties and Responsibilities
- Identify, research and secure high-value corporate partnerships to generate significant income. This role focuses on developing partnerships with national organisations across the UK, not solely London-based corporates.
- Develop tailored proposals and sponsorship packages for large corporate organisations.
- Build and maintain strong relationships with corporate partners, ensuring excellent stewardship and long-term engagement.
- Represent HELP Appeal at networking events, meetings, and presentations to cultivate new opportunities.
- Collaborate with colleagues within the fundraising function and marketing/events teams to deliver partnership benefits and maximise impact.
- Maintain accurate CRM records and produce regular reports on progress against targets.
- Ensure all fundraising activities comply with legal and ethical standards and reflect best practice.
- Communicate the mission and impact of HELP Appeal effectively to inspire corporate support.
- We expect all staff to undertake any other duties within the scope, spirit and purpose of the job, as requested by your line manager on behalf of the charity.
Person Specification
Essential:
- Proven experience in corporate fundraising.
- Strong networking and relationship-building skills.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple priorities.
- Confidence in presenting to senior stakeholders and negotiating partnerships.
Desirable:
- Experience in major donor fundraising.
- Knowledge of CSR trends and charity sector partnerships.
Other:
- Access to own vehicle and willingness to travel.
- Flexibility for occasional evening and weekend work.
Join us in our mission to save lives. Be part of a team that makes a real difference.
Application Process
Submit a CV and cover letter outlining your suitability for the role and why you want to work with us.
UK based applicants only.
Application Deadline: [27/02/26].
The client requests no contact from agencies or media sales.
We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.
The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.
You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.
The client requests no contact from agencies or media sales.
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being. We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.
The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.
We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:
- Experience of developing and delivering health awareness campaigns or public health communications
- Experience of creating engaging content for digital platforms and social media
- Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
- Experience of using data and evaluation to measure effectiveness and inform decision-making
- Experience of stakeholder engagement and partnership working in the VCSE sector or similar
- Commitment to BHA's values and ethos
- Willingness to occasionally work unsociable hours, including the occasional overnight stay
Benefits of working with BHA:
- 25 days annual leave plus bank holidays pro rata
- Birthday leave
- Employee Assistant programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Enhanced occupational sick pay
- Flexible working
If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.
CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.
We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.
The closing date for applications is 2 March 2026
Interviews will be held on Interviews w/c 09 March 2026
Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications that represent the rich diversity of the communities we serve. As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title - Head of Legal Aid and Billing
Contract - Permanent
Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours
Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.
The role would suit a highly organised and efficient legal aid lawyer, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 1st March 2026 at 23:55
Test and Interview date: Please note this is a rolling recruitment, so please complete your application now and we will arrange interviews with prospective candidates as soon as possible.
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Programme Assistant, Enquiries
Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence)
Salary: £30,000
Type of contract: Permanent
Start date: 16th February 2026 or shortly thereafter
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries.
Role & Responsibilities
Casework
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Signposting prospective applicants to the application form.
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Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.
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Escalating complex cases to the Team Leader as required.
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Maintain accurate and GDPR-Compliant records of casework activity.
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Researching international affairs to develop understanding about risks applicants face.
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Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants.
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Attend weekly case review meetings with the team.
Administration
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Provide general administrative and logistical support, including answering phone enquiries.
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Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara.
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Signpost enquiries to relevant colleagues internally and to other organisations where applicable.
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Contribute to report writing.
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Present and collect data on general enquiries and applications to the Programme.
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Ensure safekeeping of confidential information.
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Maintain excellent detailed records of correspondence, documents, and activities.
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Provide administrative support to colleagues on projects as required.
Managerial Support
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Contributing to Fellowship Programme policy changes and decision-making.
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Provide advice and guidance to colleagues.
Ad Hoc Responsibilities
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Show adaptability and willingness to take on additional work when necessary.
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Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues.
Person Specification
Essential:
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Bachelor’s degree
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Fluent English (spoken and written)
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Proactive with a willingness to learn
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Confident and empathetic with strong interpersonal and communication skills
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Ability to work under pressure in a fast-paced environment
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Keen team player who is ready to support and help colleagues
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Excellent record keeping and attention to detail
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Ability to work independently and in a team
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Good time management with ability to prioritise and independently work to deadlines
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Understanding of issues of confidentiality
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Interest in and commitment to the work of Cara
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Confident use of Microsoft package
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Awareness of current global issues
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Ability to handle difficult conversations with sensitivity and resilience
Desirable
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Master’s or equivalent experience
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Casework experience
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Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered
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Salesforce/CRM software experience
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Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time where you had to balance multiple urgent tasks. (max 300 words)
3. Tell us about a time when you worked with sensitive personal data. (max 300 words)
4. Name 3 things you think it would be important to consider when working with people who've experienced war or displacement like those who apply for Cara support. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
The client requests no contact from agencies or media sales.