Senior management jobs

Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa 
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)

Job Purpose:

The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.

Key Responsibilities:

• Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.

• Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.

• Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.

• Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.

• Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.

• Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.

• Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.

• Impact:

         - Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.

         - Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.

         - Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.

• Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
   

Person Specification:
Experience:

• An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.

Skills and Abilities:

• A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.

• Exceptional leadership and people management skills, with a collaborative and empowering approach.

• Confident in using insights from performance data and information to drive continuous improvement

• A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally

• A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.

• Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)

• Ability to translate organisational strategy into actionable operational plans
  ​

Personal Attributes:​

• Passionate about social justice, youth development, and environmental sustainability

• Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.

• Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
  ​

What We Offer:​

• The chance to make a tangible difference in the lives of young people and the environment.

• A supportive and purpose-driven work environment.

• Opportunities for professional growth as part of a growing social enterprise.
   

Essential Requirements:

Experience:

• Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.

• Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.

• Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.

• Experience managing diverse teams in a hybrid work environment

• Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
   

Skills and Abilities:

• Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
   

Qualifications and Certifications:

• A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.

• Enhanced DBS check is required.

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Help build the operational backbone of a nationally growing, trauma-informed youth arts organisation.
We’re looking for a thoughtful, values-led Operations Manager to strengthen our people, systems and sustainability as we scale.

Comics Youth is entering a pivotal stage of growth. As we approach our tenth year, expand our Scotland SCIO in Dundee, develop work in London, and work towards Arts Council England NPO status, we are investing in the infrastructure that will sustain our long-term impact.

We are not a corporate machine. We are a creative, relational organisation powered by a fierce belief that young people deserve space to tell their stories. Growth for us isn’t about becoming slick — it’s about becoming sustainable.

This role exists to help us strengthen our structure without losing our magic.

The Role

This is not simply an administrative post. It is a senior operational leadership role rooted in care, clarity and accountability.

Importantly, this is not a COO position. The Managing Director retains overall strategic leadership, governance accountability and final responsibility for income generation. The Operations Manager focuses on strengthening workforce systems, delivery oversight and organisational readiness within a shared leadership structure.

You will:

• Lead HR systems and workforce processes

• Line-manage the Project Manager

• Act as Safeguarding Co-Lead

• Oversee programme delivery, reporting and KPIs

• Maintain compliance, risk management and operational systems

• Contribute to funding bids and commissioned tenders

We are currently largely grant-reliant (not yet contract-heavy), so this role is about building readiness and strengthening infrastructure rather than managing complex commissioned contracts from day one.

Our Culture

Our core week runs Tuesday–Saturday, reflecting when young people need us most.

We offer flexible working wherever possible.
Every staff member receives a wellbeing grant and eight paid counselling sessions.
We prioritise reflective supervision and psychologically safe practice.
We do not believe burnout is a badge of honour.

We are a small team doing nationally recognised work. Collaboration, honesty and mutual care matter deeply here.

Who We’re Looking For

You may thrive in this role if you:

• Have experience in operations, HR, service management or organisational development

• Have contributed to funding bids or tenders

• Understand safeguarding and safer working practices

• Can balance accountability with empathy

• Care deeply about equity, anti-oppressive practice and access

You do not need to meet every single criterion perfectly. We are a learning organisation. We are more interested in alignment, integrity and reflective practice than a perfectly linear CV.

If you enjoy building strong systems around creative, purpose-driven work — and want to help shape the next phase of a nationally growing organisation — we would love to hear from you.

 

Homerton College is seeking an experienced governance professional to join us as Secretary to Governing Body and Council, playing a central role in operating strong and transparent governance across the College.

Working closely with the Principal, Bursar and Senior Tutor, you will support the effective operation of the College’s Governing Body of Fellows, Council (trustee body), and standing committees, as well as advising senior colleagues on governance and ensuring compliance with various statutory and regulatory requirements. The role also includes Fellowship administration and acting as Data Protection Lead.

The working time fraction will depend on the skills and experience of the successful candidate.

Homerton is one of the largest colleges within the University of Cambridge, with a diverse community of over 1,400 students, around 70 Fellows and dedicated professional staff, all contributing to a welcoming and inclusive academic environment.

This is an excellent opportunity for someone with governance experience in higher education, charities, the public sector or a regulated environment who is looking to play a strategic role at the heart of a leading Cambridge college.

Head of Services
LinkAble Woking (Charity)
2 Board School Road, Woking, Knaphill GU21 5HE

£50,000 a year – Permanent, Full‑time

Job details

Pay: £50,000 a year
Job type: Permanent, Full‑time
Shift and schedule: Weekend availability

Location:
2 Board School Road, Woking, Knaphill GU21 5HE

Benefits

(Pulled from the full job description)

• Employee discount
• Sick pay
• Free parking
• Store discount
• Company pension
• Company events
• On‑site parking

Full job description

About LinkAble
LinkAble is a charity in Woking supporting people with a learning disability and autistic people to create the life they want to live. Our vision is a world where they and their families are empowered and supported to live life to the full.

About the Role

This is a rewarding senior leadership role at an exciting time for LinkAble.
As Head of Services, you will join the Senior Leadership Team with the Chief Executive and Head of Finance. You will provide both strategic direction and hands‑on operational leadership, role‑modelling best practice and coaching staff across all children’s, young people’s and adult services. You will ensure services are safe, high‑quality, financially sustainable and continuously improving.

We have secured a two-year extension to our Short Breaks contract and expanded our adult services premises, creating strong opportunities for growth and innovation.

While the role oversees all services, you will directly manage children’s services day to day, supported by two Team Leaders. Adult services leadership is supported by the Adult Services Development Manager.

You will be responsible for:

• Strategic and operational leadership across all services
• Direct leadership of children and young people’s services (minimum 2 years’ experience with high‑support‑needs CYP required)
• Oversight of adult services, supported by the Adult Services Development Manager
• Management oversight of 60–80 sessional staff
• Contract management and commissioner relationships, especially with Surrey County Council
• Monitoring performance, outcomes and attendance
• Ensuring Ofsted and CQC compliance and robust safeguarding
• Developing three new income‑generating services (PA service, Post‑16 service, education for children not in school)
• Partnership building, networking and statutory funding

You will play a key role in ensuring LinkAble stays sustainable, responsive and ambitious within a changing external environment.

About You

We are looking for a values‑driven senior leader with:

• Significant management experience in the disability sector (e.g., special school, charity, children’s residential care)
• A credible, respectful and motivating leadership style
• Level 5 Education or Health & Social Care qualification (or equivalent)
• Experience supporting people with learning disabilities or autism with moderate to high support needs
• Experience with non-speaking children and/or behaviour that challenges, including de-escalation techniques
• Strong safeguarding, compliance and incident‑management knowledge
• Confidence identifying growth opportunities and diversifying income
• Related sector experience (physical disabilities, ABI or complex needs) also welcomed

You will be a visible, approachable and inspiring leader, able to balance strategic thinking with hands‑on operational presence.

Working Pattern

• Mon, Wed, Thu: 10:00–18:00
• Tue, Fri: 09:00–17:00

Flexibility is required for occasional evenings, weekends, on‑call duty and to work during school holiday playschemes.
We are interviewing as applications are received.

Pay: £50,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On‑site parking
• Sick pay
• Store discount

Application question(s):

• Do you have significant hands-on experience of supporting children with additional needs? If so, please say which organisation and role this relates to on your CV. Candidates who don't evidence this will not be shortlisted.
• Do you have experience of management in education, health or social care services?
• Do you have experience of supporting children or adults with high support needs and challenging behaviours. Please note the organisation and role this relates to on your CV. Candidates that don't evidence this will not be shortlisted for interview.

Work Location: In person

Are you ready to shape public policy for lasting social change?

Do you want to influence decision-makers and champion the voice of those affected by problem debt?

Are you driven to turn insight into action that improves lives across Wales?

We’re looking for a Senior Policy and Public Affairs Advocate to join our External Affairs team. You’ll be at the forefront of our work in Wales—connecting StepChange with key stakeholders, driving policy change, and amplifying our mission to create a society free from problem debt. This is a high-impact role where your insight and influence will help shape the future of debt policy and support vulnerable communities.

Location: This is a remote role, with regular travel required to Cardiff and travel to London once a month for meetings/events.

What you’ll be doing

• You’ll lead targeted lobbying campaigns and produce compelling evidence-based reports, briefings, and articles to influence public policy and regulatory practices.
• You’ll build and manage relationships with the Welsh Government and Parliament, and other influential figures and organisations across Wales.
• You’ll monitor developments in legislation, policy, and research—providing strategic advice on emerging threats and opportunities.
• You’ll represent StepChange at high-profile meetings, conferences, and media engagements, acting as a trusted voice for the charity.
• You’ll organise thought leadership events and roundtables and support senior leaders with speeches and briefings that drive our advocacy forward.
• You’ll ensure our work remains politically impartial and compliant with all relevant regulations, including Charity Commission rules and the Lobbying Act. 

About you

• Significant experience in public affairs or public policy within Wales.
• Deep understanding of the Welsh Senedd, Welsh Government, and the broader policy-making landscape.
• Proven ability to influence senior stakeholders and deliver impactful policy change.
• Strong written and verbal communication skills, with a flair for strategic thinking and political judgement.
• Skilled at building influential networks across government, charities, and civil society.
• Organised, proactive, and passionate about social justice and equality.
• Comfortable working independently and collaboratively in a fast-paced, purpose-driven environment.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

About the role

The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

We welcome applications from those with experience in supported housing and rent arrears management. 

Responsibilities

• The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.

• Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.

• Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.

• To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.

• To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.

• Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance

• Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.

• Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.

• Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them

• To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.

• To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.

• To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.

• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.

• To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

• Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures

• Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• Person specification

• Experience

• Demonstrable experience of working in a supported housing environment in a similar or related role

• Experience of supervising a person or team

• Qualifications

• GSCE (or equivalent) in English, Maths

• Skills and Knowledge

• Knowledge of supported housing sector and housing law

• Detailed knowledge of rent arrears issues and processes

• Detailed knowledge of housing and welfare benefits

• Understanding of trauma informed practice

• Abilities

• Capable of developing and maintaining constructive and positive working relationships both internally and externally

• Personal qualities

  • Be creative in problem solving and seek out practical solutions to complex problem

• Demonstrate a high degree of accountability and decision making

• Full driving licence held and maintained

• Desirable criteria

• Housing or a related qualification

•  

• Be able to meet deadlines and balance priorities

• Be able to delegate and allocate work effectively

• Be able to monitor operational and customer service performance and suggest and implement ways of improving performance

• Be able to manage change, introduce new initiatives, and revise systems and processes

• Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures

• Interview process

  Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.

  Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week 

Job Summary

The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.

You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.

You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You will lead on developing cases for support and writing grant applications, helped by the wider staff team.

The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards please see job pack for details. 

To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages, outlining your relevant skills and experience, relating to the listed responsibilities and person specification to: HR Officer, please see job pack for details.

Closing date: 17:00 Tuesday 24th March, with interviews to be held on 2nd April online.

Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Community, Corporate & Events Fundraiser in order to cover a maternity leave for 12 months.

About the Role

This exciting role focuses on developing and delivering community, corporate and events fundraising initiatives that generate income and strengthen relationships with supporters. You will work closely with colleagues across fundraising and communications to plan, promote and deliver a wide range of fundraising activities and events.

You will take responsibility for managing key projects and fundraising campaigns, ensuring supporters receive excellent stewardship while helping to expand fundraising opportunities within the community.

Key Responsibilities

• Lead and deliver community, corporate and events fundraising projects, meeting or exceeding income targets.
• Build and maintain strong relationships with individuals, community groups, and corporate partners.
• Manage challenge events such as marathons, skydives and international cycling events, including participant recruitment and support.
• Organise and oversee fundraising events, liaising with venues, suppliers, volunteers and participants.
• Work collaboratively with marketing and communications teams to promote fundraising activities.
• Provide advice and support to individuals and groups organising their own fundraising events.
• Deliver engaging talks and presentations to local organisations and community groups.
• Maintain accurate supporter records and provide regular activity and income reports.
• Line manage fundraising staff and support volunteers to ensure successful delivery of fundraising initiatives.

You will bring:

• Experience in community, corporate or events fundraising (or sales in a commercial environment).
• Strong communication and presentation skills.
• Experience managing budgets, targets and projects.
• The ability to build and maintain effective relationships with a wide range of stakeholders.
• Excellent organisational skills and attention to detail.
• Experience working with databases/CRM systems.
• The ability to motivate supporters, volunteers and colleagues.

Salary: £38,000- £40,000 per annum

Location: Esher, hybrid working, 3 day a week in the office

Contract type: 12 months FTC, full- time,

Closing date: On rolling basis

Interview: ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About you

You’re an experienced workforce or policy professional with a strong track record of leading teams, delivering complex projects and driving improvement. Ideally, you’ll bring experience of workforce planning in a healthcare setting. You’re comfortable analysing and interpreting data and can turn it into clear, meaningful insights that support decision making, policy development and advocacy. You have a strategic mindset, excellent organisational skills and the ability to manage multiple priorities.

A natural collaborator, you build strong working relationships with a wide range of stakeholders, from senior clinicians and volunteers to external organisations and internal colleagues. You communicate clearly, support change and help develop positive, high performing teams.

You’re able to bring together strategy, operations and stakeholder engagement and are motivated by the opportunity to deliver and further shape the College’s Workforce Strategy. Committed to high standards, equality, transparency and continuous improvement, you’ll play a key role in strengthening the College’s workforce intelligence, enhancing member and employer services, and helping ensure pathology has the workforce it needs for the future.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.

The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.

The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.

Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

We are currently aiming to interview on Wednesday 8 April - Thursday 9 April 2026, in person at our offices.

We reserve the right to close the position early if we receive a large number of suitable applications

In their search for a new Head of Financial Planning and Analysis on a permanent basis, The National Archives are partnering with Robertson Bell.

The Organisation

The National Archives is home to 1,000 years of our nation's histories, from Domesday to Downing Street tweets, our vast collection of archival treasures is as varied as it is inspiring. 

Our mission is to collect and preserve the public record, to connect citizens with their history through unrivalled collections and to partner with archives everywhere. In 2038 we will celebrate the bicentenary of the founding of the Public Record Office, and our 2038 vision is for The National Archives to be the living digital archive of the state. 

With a highly motivated and engaged staff of around 650 based in a beautiful setting in Kew, The National Archives is a surprising and inspirational mixture of talents, from their world-leading experts in history, digital, technology, and conservation to their impressive operational teams delivering public services and providing leadership for the archives sector.  To find out more visit:

The role

Operating within the Finance and Performance Directorate, as Head of Financial Planning and Analysis, you will lead the Finance Business Partner and Senior Management Accounts team. You will develop the financial planning and analysis capabilities of the team that will better support financial decision making across the organisation and effective risk management.  You will lead on The National Archives' financial planning through Spending Reviews and Fiscal Events; ensuring these are reflected and managed internally through budgets, efficiencies and multi-year business planning.

Other responsibilities include:

• Leading the Finance Business Partner and Senior Management Accounts team, providing clear direction, coaching, and support to ensure high-quality professional finance support and advice is provided to the organisation and development of team members.
• Deputising for the Finance Director as required and help lead the Finance and Performance team through periods of change.
• Leading The National Archives' financial planning at single-year and multi-year levels Spending Reviews and other fiscal events.
• Overseeing the annual business planning process to ensure an effective process that allocates budgets and defines key business priorities, and building financial modelling capabilities to support senior managers.
• Delivering timely and accurate management accounts and re-forecasts, presenting key insights and recommendations to the Executive Team, Board, and Committees.
• Acting as a Finance Business Partner, supporting Directorates and budget holders to ensure financial responsibilities are understood, business cases are robust, and governance processes are followed.
• Building strong relationships with internal and external stakeholders, including Directors, Heads of Department, and HM Treasury, ensuring finance is trusted and influences decision-making.
• Promoting and realising the benefits of our ERP system across Directorates and the wider finance function.

Full details of the job role available in the candidate pack

The successful candidate will

• Be qualified with CCAB, CIMA or equivalent with significant financial experience over an extended period of time, including experience in a relevant strategic financial role.
• Have significant experience of leading and motivating a team of finance professionals to deliver against their personal and team objectives and promote excellence.
• Will be an initiative-taking and an effective organiser, which will allow you to work fluidly in a demanding environment, remaining flexible at all times.
• Have the ability to influence and make impact at senior levels and across the organisation through excellent interpersonal and communication skills including building and maintaining networks and relationships.
• Have an excellent personal presentation and written communication skills, including the ability to put complex financial issues into plain language for non-specialist audiences and build this capability within the team.
• Adopt a collaborative approach to problem solving and the ability to consider a number of options and scenarios in order to achieve effective outcomes.
• Have strong analytical skills to identify and interpret trends and improve financial forecast data.
• Be able to lead, promote and embed the use and value

Job Summary

To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.

To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.

To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.

Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021

Main Duties

1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.

2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.

3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.

4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.

5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.

6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.

7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.

8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.

9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.

10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021

11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.

12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.

13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.

14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.

15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.

16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.

17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.

18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.

19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.

20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.

21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.

22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.

Full Time ( 40 hrs per week)

Inclusive of 3 Sleep - Ins

Please Note:

You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.

This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We’re looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study.

You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL’s academic experience. You’ll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience.

Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy?

If the answer is yes, then we want to hear from you.

PURPOSE OF THE JOB

We’re searching for a dynamic and innovative project leader who is skilled in supporting marginalised young people and who is able to forge a new approach to meeting their needs.

Westminster City Council, Young Westminster Foundation and John Lyon’s Charity are working with DreamArts to help join up services for young people with caring responsibilities. The Carers Express Project Lead will be responsible for leading Carers Express, DreamArts flagship project for young people with caring responsibilities living or studying in Westminster.

You will be responsible for producing and delivering creative and therapeutic activities for the Juniors (7-11) and Seniors (12-18) Carers Express cohort. The project should be thought of with a strategic and long-term vision that supports young people to use creativity to explore and extend meaning to the challenges they face, build a sense of belonging with peers sharing their experience and be supported with their emotional wellbeing. This will include projects in school holidays, residentials (e.g. attending the UK Young Carers Festival) and phases of evening/weekend workshops. You will act as lead facilitator and will be supported by a freelance Wellbeing Practitioner.

You will also manage a caseload of Young Carers aged 11-16, providing 1:1 support to newly identified carers and/or young carers experiencing key life transitions, e.g., primary school to secondary school. Where possible, you will assess and respond to individual needs, build positive mentoring relationships, and signpost or refer young people to appropriate support services within DreamArts or external partner organisations. Outside of your case load, you will build relationships with all Carers Express participants and their families to sustain their engagement through regular check-ins.

The role includes training and development in therapeutic approaches applied within DreamArts, including the PACE attachment model, and you will receive regular reflection spaces with our Therapeutic Consultant to process your work and ‘therapeutic lens’ sessions exploring approaches for supporting the wellbeing needs of young people in your planning, delivery and evaluation.

MAIN ACTIVITIES/RESPONSIBILITIES​

1.  Producing, delivering and managing the ongoing Carers Express project to meet the needs and interests of Young Carer participants with a strategic and long-term vision.
2. Coordinate with facilitators and partner organisations to deliver engaging and relevant sessions. This includes conducting team planning and debriefs and working with the Young Carers Programme Manager to ensure the team has the necessary skills and training to deliver the project.
3. Ensure that Carers Express maintains a high standard of quality and is managed and delivered within the context of DreamArts Theory of Change, including implementing monitoring and evaluation systems
4. Ensure the project and its delivery are underpinned by autonomous participation and equality of opportunity. This includes engaging young people at every level of the programme, identifying and responding to their needs and interests, and positively challenging and expanding their knowledge and experience.
5. Apply a relational approach underpinned by the PACE model (Playfulness, Acceptance, Curiosity, Empathy. Training in PACE will be provided.
6. Deliver outreach activities to increase awareness and referrals to Carers Express.
7. Liaise with referral partners, including Westminster Early Help Service, schools, professionals and partners to identify Young Carers and inform them of participants’ development.
8. Lead and line-manage a Wellbeing Practitioner who will support the pastoral needs of the group.
9. Manage resources, including ensuring venues are booked and collating all expenditure receipts.
10. Implement safeguarding and welfare and ensuring the project adheres to DreamArts Safeguarding Policy.
11. Take responsibility for Health and Safety within the project, including risk assessments, incident reporting and accident reporting.
12. Provide support for young people who may be facing particular challenges. This includes managing a caseload of young carers aged 11-16, providing tailored 1:1 support through home visits or online sessions with the aim of integrating them into the wider Carers Express project and Young Carers Pathway offer.
13. Aid the Young Carers Programme Manager to produce qualitative and quantitative data on the Carers Express Project for the end-of-year Young Carers Impact Report.
14. Keep abreast of developments in the young carers sector, identifying strategies, partnerships and key individuals. This includes initiating and responding to collaborative projects with other agencies.
15. Supporting the development of other aspects of the Young Carers Programme. This may include contributing to the delivery of Young Carers Awareness Training, providing relevant content for newsletters and other social media content, and cultivating/maintaining relationships with partner schools using our Young Carers Schools Package.

PERSON SPECIFICATION

ESSENTIAL

1. Proven track record of supporting the development of marginalised young people.
2. Proven track record of building relationships with young people and families.
3. Experience of organising and producing youth programmes for children, young people and/or communities.
4. A proven track record of delivering creative activities and a developed practice in facilitating for young people.
5. Strong interpersonal and communication skills
6. Experience of cultivating relationships with community groups, senior internal and external colleagues and voluntary sector organisations.
7. Working knowledge of current issues facing Young Carers, and within the arts/cultural sector.
8. High level of initiative and leadership qualities.
9. Available to work during unsociable hours, including monthly Sunday sessions and a monthly evening session for our Juniors cohort.
10. Ability to listen, show empathy and support young people through different challenges. 
11. Good IT skills and confidence with Outlook, Teams, and other Microsoft Office Apps.

DESIRABLE

1. Experience of working with Young Carers.
2. Experience of working within London.
3. An understanding of or qualification in therapeutic practice.
4. Basic understanding of Canva.
5. Experience of collecting and presenting qualitative and quantitative data for project reports and outcomes.

The Third Age Trust is seeking to appoint a Training and Volunteering Officer who will work with the Senior Training and Volunteering Officer to support the recruitment, training and management of 400 Trust Volunteers who support the work of the Trust. The role will also provide advice and guidance to staff who work with Trust Volunteers and develop and deliver training online and in person to members who run u3as.

Reporting to the Senior Training and Volunteering Officer this role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel, including in person meetings and visiting u3as.

Equal Opportunities Statement 

We are proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, cultures, and experiences, and encourage individuals from underrepresented groups to apply. 

Reasonable Adjustments 

If you require any reasonable adjustments during the recruitment or interview process, please let us know. We will work with you to ensure you have the support you need to participate fully. 

Benefits 

At Third Age Trust, we’re passionate about helping people in later life to learn and live well—and we want our team to thrive too. Here’s what we offer: 

• 8% non-contributory pension – we invest in your future. 

• 25 days annual leave (plus potential extra days off at Christmas). 

• Hybrid working – flexibility to balance work and life. 

• Regular staff social activities – because connection matters. 

• Access to an Employee Assistance Programme (EAP) – for wellbeing and support. 

• Regular training and development opportunities – to help you grow. 

Join us and be part of a team that makes a real difference.