535 Social work volunteer jobs

About Starlight

Starlight is the national charity for children's play in healthcare.

We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.

Play is integral to children's wellbeing. It can help children experience greater agency, autonomy and control during healthcare, express thoughts and feelings, build resilience and make healthcare settings feel more welcoming and safe. But play is still too often overlooked or treated as an optional extra within children's healthcare.

Our ambition is to end preventable trauma in children's healthcare.

Our new strategy is taking Starlight into an important next phase. We want to build on the expertise, evidence, influence, partnerships and brand positioning we have developed over recent years and use them to create greater impact for children and families.

That means becoming a stronger voice for change: increasing understanding of children's experiences of healthcare, influencing the systems and people who shape children's healthcare, strengthening our relationships with supporters and partners, and communicating with greater clarity, consistency and impact.

Our brand and communications have an increasingly important and broad role to play. We need to tell powerful stories, challenge assumptions, engage people emotionally and intellectually, and make it clear why children's healthcare needs to change.

This is an exciting time to join Starlight and help shape how our purpose, personality and ambition are experienced by the people who matter most.

Our Strategy and the Creative Designer

Our ambition is to influence how children's healthcare is understood and experienced.

To do that successfully, we need communications and creative work that is distinctive, compelling and purposeful. We need to communicate with different audiences in ways that help them feel, understand and ultimately do something differently. As our Creative Designer, you will play an important role in making that happen.

Working as part of the Influence, Insight & Communications team and reporting to the Communications & Brand Manager, you will develop ideas and produce high-quality work across campaigns, fundraising, influencing, digital communications, events and organisational communications.

You will also help to evolve how Starlight looks, feels and expresses itself, ensuring that our creative work is distinctive, consistent and recognisably Starlight.

You will work closely with our Digital Content Creator, who leads the production of channel-native video and social content. You will contribute visual concepts, campaign identities, graphics, storyboards and brand treatments to help this content feel coherent, distinctive and recognisably Starlight.

You will help Starlight make effective use of new creative technologies, including AI, where they can improve efficiency, enable experimentation or extend our creative capability. We want to use technology to help us work smarter and create more, without compromising creative judgement, authenticity or quality.

You will work with colleagues across Starlight and, where appropriate, with external creative specialists to ensure our communications are engaging, accessible, authentic and effective.

This is an exciting opportunity to help shape and grow St Luke's corporate partnerships programme.  The Corporate Partnerships Officer will play a leading role in generating new income and developing relationships with businesses whose values align with our mission. Working closely with the Head of Corporate Partnerships, this role will identify, cultivate and secure new corporate partnerships that support St Luke's work through sponsorship, charitable giving, employee fundraising, volunteering and wider social value initiatives.

This role will focus primarily on new business development and income generation while supporting the development of long-term, mutually beneficial corporate relationships.

Key Responsibilities:

Corporate Partnership Development

· Identify, research and prioritise prospective corporate partners whose values, CSR, ESG and social value objectives align with St Luke's mission

· Build and maintain a strong pipeline of corporate prospects using effective prospect research, networking and outreach activities

· Develop, cultivate and convert relationships with business decision-makers and corporate stakeholders

· Secure new corporate partnerships and sponsorship opportunities that generate sustainable income and community impact

· Deliver agreed income targets and partnership KPIs

· Generate new opportunities through networking, referrals, events and direct engagement

Proposal Development and Income Generation

· Develop compelling and tailored partnership proposals, sponsorship packages, presentations and pitches

· Create funding opportunities across St Luke's programmes and services including digital inclusion, employment and skills, health and wellbeing, food security and social isolation initiatives

· Negotiate partnership agreements and secure financial support from businesses

· Work with colleagues to develop innovative and attractive corporate engagement opportunities

Relationship Management

· Support the successful onboarding of newly secured partners

· Work collaboratively with colleagues to ensure partners receive an excellent experience and achieve their partnership objectives

· Identify opportunities to increase partner engagement through employee fundraising, events and volunteering

· Support partnership renewals and the longer-term development of corporate relationships

Marketing and External Engagement

· Contribute to the development and continuous improvement of St Luke's corporate partnerships offer

· Produce engaging partnership materials, impact reports, case studies and promotional content

· Represent St Luke's at networking events, business forums, conferences and stakeholder meetings

· Act as an ambassador for St Luke's and promote the organisation's values and impact

Monitoring and Reporting

· Maintain accurate records of partnerships, prospects, meetings and income activity using CRM and reporting systems

· Monitor progress against agreed targets and KPIs

· Provide regular reports on pipeline development, income generation and partnership activity

· Gather and communicate impact data and stories that demonstrate the value of corporate support

General Responsibilities

· Promote equity, diversity and inclusion throughout all aspects of the role

· Ensure compliance with safeguarding, health and safety, GDPR and organisational policies

· Attend meetings, events and occasional evening/weekend engagements as required

· Undertake other duties commensurate with the level and responsibilities of the post 

Person Specification

We are looking for an individual who can demonstrate the following competencies to a high level. We will be looking for evidence of all of the following key competencies during the selection process if you are shortlisted.

Essential Experience and Skills:

· Experience of generating income, securing partnerships, winning new business or delivering against sales targets.

· Experience building and managing relationships with external stakeholders.

· Experience producing persuasive proposals, funding applications, presentations or business pitches.

· Excellent written and verbal communication skills.

· Strong interpersonal and relationship-building abilities.

· Ability to identify opportunities and take initiative.

· Strong organisational skills with the ability to manage multiple projects and priorities.

· Experience using databases, CRM systems or fundraising platforms.

· Ability to work independently while contributing effectively within a team.

Essential Knowledge and Attributes:

· Understanding of, or strong interest in, corporate fundraising, business development, sponsorship or partnerships.

· Understanding of, or interest in, CSR, ESG and social value agendas.

· Commitment to the values and mission of St Luke's.

· Genuine interest in community development and social impact.

· Professional, enthusiastic and results-focused approach.

Desirable:

· Experience within the charity, voluntary or community sector.

· Experience of corporate fundraising or sponsorship.

· Knowledge of the London business community.

· Experience organising networking or stakeholder engagement events.

· Experience supporting employee volunteering or community engagement programmes.

YEF Detached Youth Work Project Lead

Relationships change lives.

At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.

We're now looking for an experienced Detached Youth Work Project Lead to join our team and play a central role in one of the UK's most ambitious detached youth work research pilots.

M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for researching detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.

Reporting to the Founding Director, you'll provide the day-to-day leadership of M13's delivery of the pilot. You'll lead a small team of detached youth workers, coordinate operational delivery across intervention neighbourhoods and ensure the project is delivered safely, consistently and in line with the YEF Shared Practice Model and research requirements.

This is first and foremost a practice leadership role. You'll spend much of your week out in parks, streets and neighbourhoods, building trusted relationships with young people through high-quality detached youth work. Alongside this, you'll supervise and support colleagues, oversee monitoring and reporting, build positive relationships with community members and partner organisations, and, together with the Founding Director, work closely with the Centre for Evidence and Implementation (CEI) and consortium partners to ensure the successful delivery of the project.

We're looking for someone who is an experienced detached youth worker, confident leading others and passionate about relational practice. You'll be organised, reflective and proactive, with experience of supervising staff, coordinating projects, maintaining high-quality records and working collaboratively with partners. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.

This is a 35-hour per week, office- and community-based role. (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside team leadership, partnership working, supervision, monitoring and project coordination. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.

In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.

If you're an experienced detached youth worker ready to combine excellent frontline practice with leadership, learning and innovation, we'd love to hear from you.

Are you an ambitious, creative and influential practitioner who is passionate about reducing the number of children being removed into care by supporting women to bring about change in their lives?

Pause works with women who have experienced - or are at risk of experiencing - repeated pregnancies that result in children needing to be removed from their care.

Through an intense programme of support, it aims to break this cycle and give women the opportunity to reflect, tackle destructive patterns of behaviour and to develop new skills and responses that can help them create a more positive future. In doing so, we aim to prevent the damaging consequences of the repeated removals of children into care.  

The role:

 As a Pause Practitioner, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. This will be in the form of one to one and group work. Pause is specifically designed to address the complex needs of women, through intensive support, to enable change in their lives, and ultimately reduce the numbers of children being removed into care.

Please see Job Description and Additional Information document for more information.

At Barnardo's we are committed to safeguarding and promoting the welfare of children and we expect all staff and volunteers to share in this commitment. Our safer recruitment processes mean that the safety and welfare of the child is paramount at every stage of the process and therefore, we adopt rigorous scrutiny in our pre-employment checking. This post is subject to a range of pre-employment checks including a Criminal Records Enhanced Disclosure for the successful candidate.

When completing your application it is essential to refer your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document . This should be done with an understanding of the context of the service described.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until August 2029 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire in August 2029.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. In addition, this is a full-time position, and therefore we are unable to offer part-time opportunities.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £26,805.75 - £27,464.70

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA937

Main Purpose and Scope of the Job:

The focus of this role is on preventing domestic abuse by providing support, advice and assistance to adults in the community who have experienced or are at risk of domestic abuse.

• Providing safety planning, support, advice, and assistance to adults in the community supporting them to keep safe in and maintain their current or new accommodation.
• Working to empower and support all victims and survivors of domestic abuse to make positive choices.
• Working in partnership with Southampton IDVA service to deliver Pippa (Prevention, Intervention and Public Protection Alliance) providing initial advice, information and guidance to victims, professionals, and family members.
• Identifying and assessing the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Where necessary, escorting clients attending court, Job Centre or local authority appointments, and on occasion accompanying clients back to their home with a police escort to collect belongings.
• Developing individual support plans to meet individual risks and support needs that client’s face, regularly review cases ensuring that all agencies are meeting the needs of clients. Ensuring effective liaison with agencies regarding case management.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

We are looking for people who are approachable, motivated and able to build trusting relationships with young people, with the skills and experience to provide effective mentoring and advocacy. 

This is an exciting opportunity to become part of a friendly and committed team and contribute to a well-established service that has supported young people in Sutton for many years. Do you have experience working with young people and all the complexities that this brings? 

Volunteer Centre Sutton is looking for two enthusiastic and committed Mentoring and Advocacy Practitioners to join our established MAPS (Mentoring, Advocacy and Peer Support) team.

We have two vacancies: one full-time post (36 hours per week) and one part-time post (24 hours per week).

MAPS supports children and young people who may be experiencing challenges in their lives, helping them to build confidence, develop positive relationships and have their voices heard. The role offers the opportunity to work directly with young people, alongside volunteer mentors, families and partner organisations, making a real difference to their lives in a flexible environment. 

We are looking for people who are approachable, motivated and able to build trusting relationships with young people, with the skills and experience to provide effective mentoring, advocacy and support.

Take a look at our website Our vacancies - Volunteer Centre Sutton

Overview 
The role of Foodbank Manager is to oversee the operations of the East Grinstead Foodbank, with concern for its efficiency and standards within the Trussell franchise.  This will include the strategic direction and financial sustainability of the Foodbank and with the wider team the reputation of the Foodbank and its partnerships with other voluntary organisations and governmental organisations. 

The Foodbank Manager reports to the Trustees, including submitting a report to, and attending Trustee meetings. 

Responsibilities 

Strategic Leadership 

• In co-ordination with the Trustees, to shape, implement and review the strategic development of the Foodbank, aligned with its mission, vision and values 

• Provide inspirational leadership to the staff, volunteers and stakeholders 

• Assess the evolving needs of the local community and identify opportunities for providing improved support

Management 

• Oversee operations, ensuring the effective delivery of the Foodbank’s services and adherence to its policies and procedures 

• Foster a positive and inclusive environment for the staff and volunteers 

• Promote collaboration with referral and other external agencies 

• Develop and maintain robust systems for data collection, analysis and reporting 

Advocacy and External Relations 

• Be the outward face of the East Grinstead Foodbank 

• Handle any media interviews or visits to the Foodbank 

• Give presentations on the Foodbank to community groups, donors and the public 

• Represent the Foodbank and Trussell with local Councils and local MPs 

• Liaise with other foodbanks in the region 

• Lead the Foodbank’s participation in Trussell and other campaigning 

• Take a lead role in periodic Newsletters 

Fundraising and Financial Management 

• Develop and implement a fundraising strategy to secure food and financial donations to ensure the sustainability of the Foodbank 

• Cultivate relationships with donors, corporate partners and council/community partners to maximise financial support 

• Actively assist in fundraising, including attendance at events, completion of applications and appeals for food and funds

• Assist the Treasurer and Trustees in setting Budgets, monitoring financial performance and recording systems 

Compliance and reporting 

• Ensure compliance with the relevant statutory obligations of the CIO, including the Charities Commission, food standards, health and safety, safeguarding and the other policies of East Grinstead Foodbank 

• Ensure reporting systems are in place for stock and assetsof the Foodbank, including reports required by Restricted funders 

• Ensure compliance with the terms of the Trussell franchise, including the online data system and reporting of key indicators 

• Assist the Trustees in any Trusell or regulatory reporting requirements 

• Ensure staff and volunteers are aware of all relevant regulations and reporting requirements 

Staff and Volunteers 

• Line manage the part-time staff 

• Enable and ensure excellent coordination of and support for volunteers 

• Assist in the recruitment of new staff and volunteers 

• Regularly meet with staff 

• Listen to and motivate volunteers 

• Act as Safeguarding Officer or Deputy Safeguarding Officer if required 

Reporting to Trustees 

• Report to and attend Trustee meetings 

• Advise on any exceptional events, risks, complaints, accidents and external contacts 

Routine oversight 

• Oversee the efficient operation of food collection, storage and distribution 

• Ensure levels of food are monitored and issue appeals for more when needed 

• Ensure that everyone who comes to East Grinstead Foodbank for help is treated with care and respect, has their needs listened to and is offered all possible assistance and signposting 

• Engage directly with Foodbank clients when required 

• Be present as regularly as necessary in open Foodbank sessions.

Foodbank Manager - Person Description 

Essential 

• Sympathetic to the Christian ethos of the Foodbank 

• Passionate about tackling poverty and its causes 

• Self-motivated and energetic, able to work independently 

• Excellent communication skills 

• High level of organisational skills 

• Ability to lead, motivate teams of part-time paid staff and unpaid volunteers 

• The ability to promote the Foodbank locally to raise awareness, food donations and funding 

• Confident IT skills and knowledge of social media 

• Working knowledge of statutory compliance in a small organisation, including staff, health and safety, safeguarding and GDPR 

• A flexible approach to working hours, including occasional meetings and representations outside normal working hours 

Desirable 

• Previous experience within the voluntary sector 

• Public speaking skills 

• Experience of fund-raising 

• Local knowledge, especially of welfare organisations 

• Clean driving licence and access to a car 

Terms 

This is a permanent post.  It is subject to a six-month initial probationary period. 

The post is part-time, currently at 21 hours per week. 

Hours may be worked flexibly subject to agreement with the Trustees.

The Foodbank is based at Jubilee Community Centre, Charlwoods Road, East Grinstead, West Sussex RH19 2HL. 

Competitive salary for the charitable sector reviewed annually in January. 

Benefits: All paid staff are entitled to be part of the NEST pension scheme. 

Holidays: Paid holiday entitlement of 5.6 working weeks (pro-ratafor part-time hours worked) during a complete holiday year.The Foodbank is closed on bank holidays and these will not count as holidays. 

Timetable 

Closing date for applications: 16 October 2026 

Interviews: shortly thereafter 

Start date: Early January 2027, to facilitate a smooth transition from the current manager. 

We are pleased to be growing this team to help strengthen our ability to secure outcomes with clients. The overall purpose of this role is to work with a caseload of clients and find suitable career and learning opportunities for them and support them to find appropriate employment.

We predominantly work with clients who have limited or no work experience in the UK, or who have had extended gaps in their CV due to family commitments. We are therefore developing programmes that help develop confidence, skills, qualifications, and opportunities for our clients to help them progress into careers. The postholder will have the opportunity to contribute to the development and delivery of these, alongside their 1-2-1 casework.

In your cv and cover letter please outline how you meet the requirements of the role and provide an example of how you supported someone into a career or employment and the process you used to achieve this. We would also like to hear why you are interested in working for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a basic DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Job Title:Programme Lead

Reporting to: Senior Programme Manager

Location:Nottinghamshire

Salary:£24,675 FTE

Contract:Fixed term for 16 months, with the possibility of permanent

Hours: Full or part time

Annual Leave: 50 days paid holiday each year which must be taken during school holiday

Power2 is a fast growing and energetic children and young people's charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.

With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.

We are seeking Programme Leads to deliver our programmes in Nottinghamshire, this is a new location for us. Supported by our Programme Development Manager with training and resources you will help children and young people who are at risk of involvement in violence improve their wellbeing, re-engage with school and learning, build networks and access opportunities. 

We are particularly looking for people with experience of working with young people at risk of involvement in violence.

The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our programme leads work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower them to develop self-esteem, become resilient and engage with their own future. They give each young person the time, the confidence and skills to make positive choices and engage with their future life plans.

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.

We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

On the second page of the application form, please upload a CV and personal statement. Use the personal statement as an opportunity to convince us why your skills and experience make you the right person for this role, paying particular attention to the criteria on the person specification. Applications without a personal statement will not be considered.

Diversity, Equality and Inclusion

Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.

Safeguarding

Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place and provide details of two referees. As part of our commitment to safeguarding, we may conduct an online search for shortlisted candidates to ensure suitability for working with children and young people.

Supporter Care Advisor

Contract type: Permanent, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £29,470 per year with excellent benefits
 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Supporter Care Team have great conversations with both current and potential supporters to build engagement and support. Through delivering a wonderful experience for our supporters this builds long term loyalty crucial to our fundraising strategy.

About the role

As one of our Supporter Care Advisors, you will deliver an exceptional supporter experience, and work closely with fundraising teams to drive sustainable change.

In this role, you will:

• Be the first point of contact and build relationships with current and existing supporters
• Engage, inspire and motivate people to support WaterAid for the long term over phone, email, post and social media
• Support a programme of outbound calling and stewardship to engage those supporting WaterAid through organised or their own fundraising events
• Ensure all requests for information or resources are accurately fulfilled and recorded
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience of excellent customer/supporter service skills, demonstrating empathy, understanding and enthusiasm to support a wide variety of queries
• Proven ability of writing upbeat and engaging communications
• Proven ability to build great personal conversations and truly engage with the public – over phone, email and post 
• Self-motivated with the ability to take initiative and identify areas for improvement – proactive data issue identification and problem-solving abilities

Although not essential, we’d prefer you to have:

• Previous experience in a front-line supporter/customer care role in a similar supporter/customer service environment
• An empathy with overseas development issues

Closing date: Applications close 12:00 PM UKtime on Monday 28 September. Interviews are expected to take place week commencing 5 October. 

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.

The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.

About Worcester Community Trust

Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.

Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.

Vision: To work with residents to build communities where people feel connected, supported and empowered

Mission: Bringing Communities Together by enabling the provision of services and activities for all.

Our values:

• Collaborative – we acheive more together with local people and partners.
• Inclusive – we welcome diversity and value uniqueness.
• Ambitious – we drive progress through innovation and creativity.
• Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.

Key Areas of Responsibility

Strategic Leadership and Service Development

• Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
• Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
• Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
• Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.

People Leadership and Management

• Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
• Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
• Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
• Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.

Contract, Performance and Quality Management

• Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
• Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
• Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
• Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
• Address underperformance promptly and support managers to implement effective improvement plans.

Financial Management and Sustainability

• Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
• Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
• Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
• Contribute to funding applications, tenders, business cases and service-costing activity where required.

Risk, Governance and Compliance

• Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
• Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
• Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
• Maintain appropriate professional boundaries, confidentiality and information-governance standards.

Partnerships and Representation

• Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
• Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
• Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
• Protect and enhance the reputation of WCT in all internal and external relationships.

Safeguarding, Health & Safety and Organisational Responsibilities

• Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
  concerns within the service area are managed and escalated in accordance with WCT
  procedures.
• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

For full details including a Person Specification, please download the Recruitment Pack here

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply please visit our website.

Closing Date: Sunday 4th October 2026

Our role is often to act as the connector: bringing people together around shared challenges and turning ideas into practical action. Now we need someone to help us do more of it.

Compass Wellbeing CIC is looking for a Corporate Partnerships, Social Value & Events Manager, a new post at the heart of how we grow.

Working across corporate and community partnerships, our events programme, VCFSE relationships and charity partnerships, you'll help turn growing opportunities into practical activity, community benefit and income, with social value running through all of it.

Whatever sector you come from, if you can build trusted relationships and move ideas towards delivery, we'd love to hear from you.

📍 London (Hybrid) | 🕐 Full-time, permanent | 💷 £40,000–£45,000
Applications close Monday 5 October 2026 at 10:00.

We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Lichfield Area to join the New Era team working 22.5 hours per week. This would be three days working 9am until 5pm and one of these days must be a Thursday. This is a fixed term role covering Maternity leave.

The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Lichfield area but travel pan Staffordshire will be required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the role

This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.

As an IDVA you will be asked to:

• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• Experience of undertaking need and risk assessments and creating safety plans
• Experience of the MARAC and other partnership processes
• Experience of multi agency working

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have a vacancy for a Part-Time Secretary for Prison Chaplaincy to provide support and advocacy for Free Church prison chaplains across England & Wales.

You will support and advocate for Free Church prison chaplains serving across England and Wales, working closely with the Free Churches Faith/Belief Adviser to His Majesty's Prison and Probation Service [HMPPS] the Free Churches Steering Committee for Prison Chaplaincy, trustees and chaplains. This is a strategic, outward‑facing role combining pastoral support, endorsement of candidates, advocacy, and partnership building with denominations, HMPPS and ecumenical bodies.

The closing date is noon, Wednesday 30th September 2026, with interviews held on 22nd or 23rd October 2026 in London.‍ ‍