Supporter engagement manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.
East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.
They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.
Key responsibilities include:
- Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
- Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
- Lead on the production of end-to-end management accounting.
- Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
- Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
- Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.
The Ideal Candidate Will Demonstrate:
- Proven experience working directly with budget holders and engaging senior stakeholders.
- Strong expertise in budgeting, forecasting, and financial planning & analysis
- The ability to manage and develop a finance team, with a focus on process improvements.
- Experience in the social housing sector
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- A collaborative, proactive approach with the resilience to work effectively under pressure.
The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.
The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.
Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.
Accountable to: Director
Responsible for: No direct reports
Salary: £50,000 per annum
Type: Three-year fixed term contract associated with fixed funding. Flexible working arrangements are available. Candidates are encouraged to share any flexibility requirements or proposals when applying.
The Head of Development will work closely with the Director to manage relations and raise funds from Trusts, Foundations, Corporates and Individuals to support the Gallery’s mission.
They will lead the strategic planning, execution and growth of the gallery's fundraising efforts. This includes securing major gifts, cultivating donor relationships, leading fundraising campaigns and developing income streams from individuals, trusts, foundations and corporate sponsors.
As a key member of the senior management team, the Head of Development will ensure that philanthropic support aligns with the gallery’s mission, vision and long-term financial sustainability.
Main duties and responsibilities
Fundraising Strategy & Leadership
- Develop and implement a comprehensive fundraising strategy to support the gallery’s exhibitions, public programming, capital renewal and endowment.
- Lead and manage, with the Director, all fundraising activities including annual giving, major gifts, legacy giving, membership, grants and corporate partnerships.
- Set annual income targets and monitor progress, adjusting strategies to ensure goals are met.
Donor & Stakeholder Engagement
- Build and manage relationships with major donors, patrons and sponsors.
- Oversee donor communications, appropriate acknowledgements and stewardship activities to maintain and deepen engagement.
- Represent the gallery at fundraising events, networking functions and relevant public engagements.
Campaigns & Special Initiatives
- Design and implement major fundraising campaigns, including gala events.
Grants & Proposal Writing
- Identify and pursue funding opportunities from trusts and foundations.
- Supervise grant writing, reporting, evaluation and compliance processes.
Collaboration & Reporting
- Work closely with curatorial, marketing and education teams to align fundraising with programming.
- Provide regular fundraising reports and forecasts to the board.
- Support the Board of Trustees and Fundraising Committee with strategy, materials and coordination.
Person Specification:
Experience
- Proven track record (3 years) in fundraising roles, preferably within the arts, cultural or nonprofit sector.
- Exceptional communication and relationship-building abilities.
- Knowledge of fundraising regulations and donor data systems.
- Strategic thinker with a passion for the arts and community engagement.
Desirable skills and abilities
- Creative approach to donor engagement and storytelling.
- Excellent organisational and communication skills.
- Excellent relationship management skills.
- Experience with legacy and endowment fundraising.
- Existing networks in the arts or philanthropic community.
Personal
- Flexible team member with the ability to collaborate and support other colleagues.
- Excellent interpersonal skills.
General
Undertake any other duties as may be reasonably required by the Director.
The role may involve occasional evening and weekend working, as well as early morning and late evenings, for which time off in lieu will be given.
REF-225 793
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Communications
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029. We are now seeking a passionate leader in the Communications field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this senior communications role, you will be instrumental in shaping and executing strategic objectives, specifically through the implementation of a comprehensive communications strategy that aligns with our charitable objects and goals. Your responsibilities encompass brand development, research and content creation initiatives, managing our online presence and media relations.
This is an exciting opportunity for a senior communications professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Developing and implementing the communications strategy including PR, marketing and stakeholder management, ensuring alignment with our charitable goals.
- Defining the brand identity and developing brand guidelines.
- Creating content and storytelling.
- Leading and managing the digital communications for the charity.
- Leading and handling media relations.
- Leading and developing stakeholder communications.
- Leading and managing the promotion and delivery of events as well as networking and identifying speaking opportunities for LFBF spokespeople
You will have:
- Worked in a senior PR and Communications role, preferably at Director level.
- Excellent strategic communication and brand management skills.
- Project management skills to oversee PR and marketing plans, and expertise in identifying and maintaining relationships with key stakeholders.
- Content creation and storytelling experience, as well as managing digital platforms, including websites, social media, and digital advertising.
- Experience in organising and promoting events, networking, and securing speaking opportunities.
- Strong media relations skills covering developing press materials through to managing media coverage.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector.
- Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
- Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button. Please read our recruitment privacy statement before application.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
Proposed Interview dates:
1st interviews: w/c 11/12 February 2026 (virtual)
2nd interview dates: 17 or 18 February 2026 (in person at our London office)
Please note that depending on number of applications we receive, we reserve the right to close the advert early.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Salary range: £25,630 - £30,490 (depending on experience) + 8% shift allowance per annum
Hours: 35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday).
Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm.
Location: Coventry
Job reference number: 1641
An exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition.
Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.
Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples’ lives!
You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users
You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.
Applications for part time hours will be considered.
All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting.
For more details and to apply, please visit our website via the apply button.
Closing date: Sunday 31st January 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SEO London
SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.
We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
OUR VALUES
Ø Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Ø Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Ø Integrity: We act with integrity and communicate openly with all our stakeholders.
Ø Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
WHO WE SUPPORT
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
Role Description
The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.
Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme.
Accountabilities
DAY TO DAY DELIVERY OF EVENTS
- Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.
STUDENT MANAGEMENT & QUERY HANDLING
- Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inbox (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students
- Provide oversight of cv support, screening, and recruitment preparation
- Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
- Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM.
Skills & Experience
We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills:
Essential
- Strong presentation skills with the ability to deliver engaging online sessions
- Excellent business writing and organisational skills
- Strong stakeholder management abilities
- A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages)
- A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure
- Ability to use Teams and Zoom, including creating and managing breakout rooms
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Preferred
- Project management experience
- Experience with database management and data analysis, including applicant tracking systems (such as Salesforce)
- Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp
What We Offer
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family-Friendly Policy
- Flexible Working: 2 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more…
Closing date for applications: 06 February 2026
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager
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About the Role
UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.
As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.
You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.
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Key Responsibilities
1. Client Support & Employability Delivery
- Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
- Build trusted relationships with clients who may have complex needs or low confidence
- Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
- Support job searching, training enrolment and digital access where needed
- Deliver regular group employability workshops (monthly or fortnightly)
- Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.
2. Assessment & Action Planning
- Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
- Develop and monitor personalised action plans for employment, volunteering, or education
- Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)
3. Employer and Partner Engagement
- Develop relationships with local employers, volunteering bodies and training providers
- Promote the strengths and potential of UR4Driving participants to external partners
- Support a small number of participants into direct job, training or volunteering placements
4. Monitoring and Outcomes
- Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
- Track attendance, engagement and progress across all participants
- Contribute to reports, case studies and service evaluation as required
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Person Specification
Essential
- Empathy, patience and the ability to build rapport with individuals with complex lives
- Experience supporting clients into employment, education or volunteering
- Knowledge of barriers faced by ex-offenders and vulnerable adults
- Excellent communication and motivational skills
- Strong organisational skills and the ability to manage a caseload
- Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
- Confident with CV development, disclosure support, job search and basic digital tools
- Commitment to safeguarding, equity, and trauma-informed practice
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Desirable
- Experience facilitating group workshops or training
- Knowledge of local employment and training opportunities in West London
- Understanding of the Rehabilitation of Offenders Act and related guidance
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Why Join Us
The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.
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How to Apply
Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.
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Recruitment Process
- Stage 1: Panel interview focused on your experience, motivation and approach.
- Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.
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Closing Date
Tuesday, 3rd February 2026
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Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
Job Title: PR & Social Media Officer
Department: Communications (Engagement Group)
Reports to: External Communications Senior Manager
Contract: Full-time, Permanent
Salary: £34,350 - £38,000 (depending on experience)
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way.
The role will be responsible for executing PR and social media strategies that elevate Better Society Capital's reputation, amplify our thought leadership, and create meaningful engagement with our diverse stakeholder ecosystem, including investors, policymakers, financial institutions, and impact-focused organisations.
This is an excellent opportunity for someone who already has a grounding in finance or financial services communications and is looking to develop specialist expertise within the impact investing sector.
What you will do:
PR Support & Content Creation
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Support the execution of PR strategies and campaigns under senior management guidance
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Help translate technical financial concepts into accessible narratives for non-specialist audiences, while maintaining accuracy and credibility
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Draft press releases, media statements, and thought leadership content relating to investment activity, market development, and financial policy, for review and approval
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Research industry trends across financial services, impact investing, and public policy, identifying credible story opportunities
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Monitor media coverage and compile regular media reports and analysis
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Support communications around investment announcements, fund performance, market data, and research outputs
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Assist with crisis communications planning and response activities
Social Media Management & Content Creation
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Execute daily social media activities across all platforms (LinkedIn and Bluesky)
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Create engaging social media content including graphics, videos, and written posts
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Manage social media calendars and scheduling, ensuring consistent brand voice and messaging
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Monitor social media performance, compile analytics reports, and suggest optimisation strategies
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Stay current with social media trends and platform updates, making recommendations for new approaches
Administrative & Operational Support
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Maintain communications databases and contact management systems
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Coordinate with design and external agencies on communications materials
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Assist with compliance and regulatory requirements for communications
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Provide general administrative support to the communications team
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Other duties as required
What you will bring:
Qualifications & Experience
Essential:
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1–2 years’ experience in PR, social media, or communications roles within a finance-adjacent environment (e.g. agency clients in financial services, impact investing, asset management, banking, or in-house roles)
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Strong writing and editing skills across multiple formats and platforms, with the ability to communicate financial or investment-related content clearly
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Familiarity with trade & national media landscape in the UK
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Experience creating content for professional and stakeholder audiences, including investors, policymakers, or sector specialists
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Familiarity with the UK investment, charity, or social enterprise landscape
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Confidence working with data, evidence, and financial information to support communications outputs
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Experience with social media management, content creation, and analytics
Desirable:
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Educational background in finance, economics, business, or a related subject, or equivalent professional experience
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Experience working in or for financial services, investment firms, impact funds, or financial PR agencies
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Demonstrable understanding of impact investing, social investment, or sustainable finance
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Experience with graphic design software (Canva, Adobe Creative Suite)
Skills, Abilities and Attributes
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Strong written and verbal communication abilities
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Ability to quickly understand and accurately communicate financial products, investment structures, and market developments
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Strong judgement when handling financially sensitive or market-facing communications
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Comfortable working with senior stakeholders and subject matter experts to shape finance-led narratives
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Creative thinking with strong attention to detail
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Ability to work under pressure and meet tight deadlines
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Proficiency with social media platforms and management tools
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Experience with analytics and reporting tools
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Passionate about social impact and mission-driven work
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Proactive and entrepreneurial mindset with strong work ethic
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Collaborative team player with excellent interpersonal skills
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Adaptable and eager to learn in a fast-paced environment
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Strong attention to detail and commitment to quality
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 15 February 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
We want to understand why you are interested in a career here at BSC. As such, please include a short cover letter (1-2 paragraphs maximum) telling us about a time where you tried to do something to create a positive change. What was the goal, did it happen, and what did you learn about yourself along the way?
Your CV and statement will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.
Interviews
Round 1 virtual interviews: w/c 23 February 2026
Round 2 in-person interviews: w/c 02 March 2026
We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.
We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: We are unable to provide sponsorship for this role. Candidates need to have the existing right to work in the UK
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced individual to help us deliver a productive, empowering, needs-orientated programme of training and development activities for community rail groups. Under the guidance of the Training & Development Co-ordinator you will aim to strengthen the community rail movement and enhance the value it delivers to communities.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 77 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities:
You are principally responsible for supporting the delivery of a year-round programme of high quality, empowering training and development opportunities for our members. The programme will be delivered in line with inclusion and accessibility best practice, will be largely online with some face-to-face sessions and events.
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Work with the Training and Development Co-ordinator to agree a rolling programme of training that supports member organisation capabilities and their impact on communities.
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Topics will largely include areas required to achieve accreditation (for CRP’s) as well as good community-based practice for other member types. This includes but is not limited to training to support members with skills in creating and prioritising activity plans, project management, how to apply for grants and funding (including our own grants funds), how to prepare for an accreditation meeting, designing good outcomes and demonstrating organisational impact (including impact reports and use of social media), community engagement, volunteer recruitment, and co-production techniques.
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Work with the Training & Development Co-ordinator to ensure your own understanding of these topics is current and identifying areas for personal development to support our training offer to be more robust.
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Work with colleagues in other teams to set up, administer and deliver (largely online) webinars, networking and showcase events, setting them up, researching and engaging speakers and collating case studies to use, sending invites, facilitating the presenters and discussion during the event, and collating and reporting on feedback to inform future sessions.
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Support the T&D Co-ordinator, colleagues in the regional support team, and communications team, to promote training and networking sessions effectively.
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Where directed ensure we maintain high-quality training partnerships and opportunities that members can be signposted to and be responsible for administering our bursary scheme.
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Regularly report on bursary expenditure, member feedback, attendance figures and any specific funder requirements.
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Be responsible for supporting member organisations and colleagues to use our impact reporting platform and to keep up to date on any changes in how we record and demonstrate the social, economic and environmental impact of community rail.
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Attend team and all staff meetings, online and in person, contributing to strategic shared areas of work, information sharing and workforce development activities.
Skills and competencies:
- Understanding, and experience of running, online and in person training and networking sessions, ideally within a community or not-for-profit context;
- Knowledge of, and ability to share effectively, key skill areas for example, volunteering recruitment and support, project management, applying for funding, co-production techniques, community engagement best practice, demonstrating outcomes and impact.
- A proven ability to work collaboratively, develop and maintain productive partnerships and joint activities, and form professional networks internally and externally;
- Demonstrable ability to manage time and resources effectively under pressure, and meet deadlines;
- Excellent writing, communication and presentational skills, including the ability to develop and deliver audience-appropriate training materials, presentations and other content to professional and community audiences;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media; excellent administration skills and the ability to identify efficient and secure ways of working using AI;
- Awareness of social and sustainability issues and the relationship between transport and social and economic development.
Online interviews are scheduled for 16 February 2026.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Other information
This post is home-based, but with some travel (including overnight stays) for our programme of events and meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Applications will only be accepted through the CharityJob website.
Please provide your CV and a covering letter of up to two sides of A4, by 23:59, Sunday 8th February 2026, summarising, with evidence, how you match the role specification and why you are interested in this position. We encourage you to apply early if you are interested, although we will accept applications up to the deadline. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
We’re looking for a Creative Communications Lead to help shape how St Stephen’s communicates, both internally and externally. You’ll combine strategic oversight with hands-on delivery, creating high-quality design, social media, and film content that brings our vision and ministry to life.
This role is ideal for someone with a passion for creative communication, strong practical skills, and the ability to turn ideas into engaging, impactful content
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.
Co-operative Development Officer
We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.
Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role
As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.
This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.
Key responsibilities
Events and outreach
- Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
- Coordinate speakers and manage administrative tasks including payments and invoices.
- Communicate with attendees before and after events to ensure a positive experience.
- Work with communications teams to support promotional activity, including newsletters and email campaigns.
- Track event metrics, gather feedback and prepare reports.
- Attend external events and exhibitions to promote the organisation.
- Provide occasional out-of-hours or weekend support for specific events or campaigns.
Programme delivery
- Support the delivery of business support programmes
- Manage administrative processes, including contracts and payments.
- Track programme activity and prepare monitoring and evaluation reports.
Partnerships and funding support
- Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
- Gather evidence, case studies and data for funding applications and funder reporting.
- Maintain accurate records and processes related to funding and partnership activity.
About you
To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.
You will bring:
- Experience of running small events, both online and in person.
- Strong organisational and project management skills, with the ability to manage multiple priorities.
- Excellent attention to detail and administrative capability.
- Clear and confident written and verbal communication skills.
- Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
- Highly developed IT skills, including confidence using Microsoft Office applications.
Desirable:
- An understanding of, or interest in, values-driven organisations.
- Experience supporting grant-funded programmes.
- Interest in areas such as youth engagement, ethical tech, community development or climate action.
- Experience using project management tools such as Asana or Trello.
About the organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the role:
We are excited to be recruiting a 0.4 FTE Success Projects Coordinator to join the Success Projects team.
The role will support the delivery of success projects. This will include supporting with our university transition programme, Join the Dots, alongside supporting bespoke projects delivered in partnership with universities and schools that sit outside the charity’s established programmes. Priorities for the team include delivering and evaluating Join the Dots at a high quality, ensuring good engagement in our programmes, and prioritising projects that address discrete inequalities (for example, working with mature learners and young people who have been in local authority care).
This role will support the delivery of projects to support these priorities. This includes working with partners to define the scope and objectives of projects, working with colleagues across other teams in the charity to deliver projects and managing the logistics of project delivery.
About you:
The role will best suit someone who:
- Can communicate effectively with staff and stakeholders.
- Has excellent attention to detail and record keeping.
- Has a demonstrable passion for furthering The Brilliant Club’s mission
- Adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
- Has a good working knowledge of Microsoft Office and ICT systems, including CRM software.
- Has a demonstrable passion for furthering The Brilliant Club’s mission
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
Harris Hill Charity Recruitment is proud to be partnering with the NSPCC, the UK’s leading children’s charity, to recruit a Corporate Partnerships Fundraiser to support one of its most significant and high-profile national partnerships.
You’ll join the NSPCC’s collaborative and ambitious Corporate Partnerships team, supporting the day-to-day management and growth of one of their largest corporate relationships. This role blends relationship management, creativity and commercial thinking, and will suit someone who enjoys working with well-known brands to deliver meaningful impact.
Key responsibilities include:
- Supporting the delivery and development of a flagship national corporate partnership
- Managing stakeholder relationships and coordinating activity across multiple teams
- Delivering engaging partnership activity including campaigns, events and fundraising initiatives
- Identifying new opportunities to grow income, engagement and long-term value
- Supporting budgeting, reporting and performance tracking
About you
This role would suit someone who enjoys building strong relationships and bringing ideas to life. You may come from a corporate fundraising background, or have transferable experience from account management or commercial partnerships.
You’re likely to bring:
- Experience in corporate fundraising, partnerships or account management
- Confidence working with senior stakeholders and external partners
- Strong organisational skills and the ability to juggle competing priorities
- A creative, proactive approach to problem-solving
- Commercial awareness and strong communication skills
The team & culture
You’ll be joining a friendly, supportive and high-performing team with a track record of delivering award-winning partnerships with some of the UK’s best-known brands. The NSPCC offers a genuinely inclusive culture, flexible working, and excellent support for learning and development.
Location & benefits
- Hybrid working with one day in London or sometimes at the Partnership site in SE England
- 29 days annual leave plus bank holidays (rising to 32 days)
- Generous pension, life assurance and employee assistance programme
- Strong family-friendly policies including enhanced parental and IVF leave
Key details
Salary: £28,337 - £28,337-£31,485 per annum (+£3366 LW if going to London once a week)
Deadline: Monday 2nd February 2026 9am – Send CVs and statements to Hannah on
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make your fundraising and partnership development skills count for more.
Artizan International’s mission is to transform the lives of people with disabilities, enabling
fulfilling, independent futures through social enterprise, hospitality, and community inclusion.
Rooted in compassion and integrity, we co-produce sustainable programmes that build skills,
opportunity, and visibility in the UK and South America. Positively changing attitudes,
championing every individual and fostering a more equitable, joyful future. Our work is life-
changing, and we’re growing.
As we enter a time of exciting strategic change, we are looking for a passionate and
proactive Fundraising & Partnerships Lead to help us grow and diversify our community and
commercial partnerships, income and support income base from which we deliver our life-
changing work.
Role Purpose
This role is central to ensuring the long-term sustainability and growth of Artizan
International. The Fundraising & Partnerships Lead will develop and manage relationships
with community, commercial organisations, trusts, foundations, and individual donors,
building on a compelling case for support and championing our mission with energy and
integrity.
Key Responsibilities
● Identify and pursue new support and funding opportunities aligned with our values
and strategic priorities, researching and writing compelling applications.
● Develop individual support and fundraising marketing campaigns in collaboration with
the Artizan team.
● Build and maintain partnerships with community and commercial organisations,
trusts, foundations, plus faith-based and social-inclusion institutions
● Manage relationships with existing funders, ensuring timely reporting and strong
stewardship.
● Maintain accurate records of fundraising activities, targets and donor
communications.
● Contribute to the development of fundraising strategy.
Reports to
You will report to the Chief Executive.
Person Specification
Essential:
1. Passion for ethical, purpose-driven social inclusion
2. Proven successful experience in securing support and funding from corporate and
individual donors, trusts, foundations and individuals
3. Strong partnership-building and relationship-development skills
● Grant-funders
● Commercial organisations
● Faith-based and social-inclusion organisations
4. Excellent written and verbal communication skills, with the ability to craft compelling
narratives.
● Grant applications
● Support
5. Self-motivation and organisation
● Work independently
● Self-management and delivery to deadlines
6. Confident using standard digital tools (e.g. Google suite, CRM systems or fundraising
databases).
Desirable:
7. Experience working in a small charity or social enterprise environment.
8. Understanding of impact measurement and reporting to funders.
9. Experience with donor stewardship and donor journeys.
10. Familiarity with fundraising compliance and best practice.
Note: Artizan is committed to safeguarding and promoting the welfare of children &
vulnerable adults and expects all staff and volunteers to share this commitment. Applicants
must be willing to undergo child protection screening including checks with past employers,
prohibition orders and DBS checks.
Why Join Us?
● Be part of a mission-driven team making a meaningful global impact.
● Flexible working hours and a supportive working environment.
● Opportunity to shape how we grow and develop our support base.
The client requests no contact from agencies or media sales.
This role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and create content for a new online resource hub, currently in development. We have big plans for this hub and want to pack it with expertise from brilliant chefs, leading educators and celebrities passionate about school food.
Our charity is growing again - this time we’re transforming online learning for school food. You’ll help shape and create resources for our new online hub. This hub will become a central point for schools, kitchen teams and caterers to seek inspiration. You’ll be creative and confident enough to work with busy chefs, celebrities and educators who all care deeply about feeding children brilliant school food. This role will sit in our communications team and focus on creating clear, engaging and practical resources that help people take action, whether that is a headteacher looking to improve their whole school to food or a school chef looking to transform their school meals.
You will help turn complex ideas, research and on the ground practice into user friendly content, in a range of formats, that reflects our brand, showcases the work of our chefs, schools, patrons and partners, and puts the wellbeing of children and young people at its heart.
This is a hands-on creative role, well suited to someone starting out in content creation or design who wants to build their skills while helping future generations thrive.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. We believe every child has the right to eat and learn about good food in school.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role will initially support the set up and roll out of a national school food resource hub, supporting the creation of resources for the platform, working closely with internal teams and external partners. With the hub still in development, you will be joining at a crucial point to help shape what goes live, how it looks and sounds, and how useful it is for the people we most want to reach.
Our aim is that schools and the wider school food community can quickly find practical, trusted resources that help them improve food in schools. That might be a headteacher looking for a simple starting point, a school chef wanting a clear guide to implement new practices, or a teacher looking to introduce food education.
Your role will focus on creating and maintaining high quality resources for the hub. You will turn ideas, evidence, and stories into clear content in different formats, including short one to two pagers, multi-page guides, videos, photographs and interactive resources. You will adapt your writing and framing to different audiences, keeping content aligned with brand guidelines.
This role sits within our comms team but works closely with our school transformation and membership teams. You will work with internal and external stakeholders to gather information and develop content, including supporting interviews and capturing case studies. You will also help manage the day to day flow of content into the hub, keeping resources organised, up to date and easy to navigate, while bringing a curious, practical mindset that helps us keep improving what we publish. You’ll identify any resources that could be a wider engagement tool to draw more people to the hub.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
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Work with internal teams and external partners to develop and produce resources for the resource hub, aligned with project priorities and timelines.
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Turn existing programme materials, case studies and evidence into clear, attractive resources for different audiences (e.g. school leaders, kitchen teams, young people, parents, funders, policymakers).
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Write and edit copy for 1–2 pagers, multi page guides, slide decks, toolkits and the resource hub’s webpages.
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Work with colleagues to storyboard, script and produce short films for the resource hub. Where the resources could appeal to a wider audience, you will link up with the comms team to promote the hub.
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Create and maintain website content for the resource hub, writing clear copy for landing pages, navigation and resource descriptions, and working with the CMS to keep content up to date and well-organised
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Create short videos and films on your phone and capture photography in schools and at events.
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Work with the programme teams to build simple infographics, charts or visuals that explain impact and evidence.
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Ensure all content follows our brand guidelines, tone of voice and accessibility standards.
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Liaise with internal and external stakeholders, including teachers, chefs, young people and partner organisations, to gather information, quotes and approvals.
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Support interviews with pupils, school staff, chefs and partners, including preparing questions, note taking and transcribing.
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Support the management of content on the resource hub content management system, including tagging, links and basic SEO.
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Help maintain a content calendar for the resource hub and keep track of versions, approvals and review dates.
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Support testing of resources with users (e.g. short surveys, feedback sessions with teachers or pupils) and feed learning into future content.
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Contribute to wider communications activity, including newsletters, social media and events, as needed.
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Ensure all resources comply with our commitment to equity, diversity and inclusion.
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Help to maintain basic documentation for resource creation, such as user guides and internal process notes.
Essential skills & experience:
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A commitment to equity, diversity and inclusion and to centring the voices of lived experience and the school chef workforce in our work.
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You have interest and belief in our mission to improve kids’ health through improving food and food education in schools
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Experience of creating content or resources, through work, volunteering, study or personal projects.
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Strong writing and editing skills, with the ability to explain ideas in clear, simple and engaging language for different audiences.
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An eye for good design and layout, and confidence using basic design tools (for example Canva, PowerPoint or similar).
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Some experience of filming and photography, for example on a smartphone or basic camera, and an interest in improving these skills.
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Awareness of brand, tone of voice and visual identity, and the ability to apply agreed guidelines consistently.
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Confident interpersonal skills, with the ability to build positive working relationships with colleagues, schools, young people and external partners.
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Curious and proactive, willing to ask questions, gather information and turn it into practical, user focused resources.
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Good organisational skills, able to manage your time, juggle several pieces of work and keep clear records of versions and approvals.
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Comfortable working as part of a small, busy team, taking feedback on board and working collaboratively to improve content.
Desirable skills & experience:
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Knowledge of basic SEO
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Experience in education, charity or public sector comms
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Experience working with children
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Experience of using google drive and trello
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Video editing skills (Adobe Premiere, Final Cut, CapCut)
Benefits
You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
Shortlisted candidates will be invited to an online 30-minute interview to take place on the 26th or 27th February.
Successful candidates will be invited to an in-person second interview to be held at our office in Brixton, London on March 10th. The interview overall will take a maximum of one hour.
The deadline for applications is 23.30 on Fri 6th Feb.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.