Supporter experience officer jobs

Senior Communications Officer

Ref: PR139

Hours: 28-35 hours per week (negotiable)

Salary: SCP25 £36,363 to SCP26 £37,280 (full time)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm, 8 September

Interview date: 23 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

This role will lead communications at Carers Leeds with the aim of identifying and engaging carers; raising awareness of caring and influencing others in the city to act to benefit carers; and fundraising. The postholder will work closely with the CEO, the Senior and Operational Management Teams to design and deliver the organisation’s communications strategy and plans.

Key Duties and Responsibilities:

· Work closely with the CEO and SMT to agree Carers Leeds communications strategy. Responsible for developing, updating and monitoring Carers Leeds communications plans, to ensure a co-ordinated approach to communications.

· Establish and maintain effective communications processes and good working relationships across the Carers Leeds team to support communication across service delivery, carer awareness, influencing and fundraising.  

· Oversee Carers Leeds communication channels, act as the point of contact for all media enquiries and build relationships with external stakeholders to amplify our messages and to reach key audiences. 

· Ensure consistent brand use across all our work, develop a suite of on-brand digital and print materials and provide communication support, guidance and training for staff and volunteers, where appropriate. 

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based) 

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are people from ethnically diverse communities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

Lead the next chapter of homelessness and support services in Exmouth.
Join Open Door Exmouth as we expand our services, launch a new Support Hub and strengthen pathways from crisis to stability and hope. 

Open Door Exmouth has supported local people for over 30 years. What began as a homeless drop-in has grown into a multi-service charity delivering practical support, trusted relationships and opportunities for people to move forward with dignity and hope. Today, our services include a Community Café, Support Service, Parent Hub, Youth Service, Community Craft Room and Men's Shed. Rooted in Christian values, we are committed to creating safe, welcoming and non-judgemental spaces where people can access support and belonging. 

We are seeking an exceptional Homelessness Support Services Manager to lead and develop our growing homelessness and support services. This is a new senior leadership role created through the Ending Homelessness in Communities Fund (EHCF), which will expand our support offer and establish a new five-day Support Hub.

Reporting directly to the CEO, you will provide strategic and operational leadership across our homelessness and support services. You will lead a dedicated team, oversee safeguarding and quality assurance, strengthen tenancy sustainment and homelessness prevention work, develop partnerships across housing, health and the voluntary sector, and ensure services deliver meaningful outcomes for people facing homelessness, crisis and multiple disadvantage. 

This role offers a rare opportunity to help shape the future of homelessness support in Exmouth, influence local partnership working, and lead a service that combines compassion, practical support and long-term impact. 

If you are a compassionate, values-led leader with experience of homelessness, housing, community support, social care or a related field, we'd love to hear from you.

Change lives, shape communities and unlock funding for projects that make a real difference.
We're looking for an exceptional bid writer and funding specialist to help bring ambitious ideas to life across North Wales. 

This isn't a typical fundraising role. At Groundwork North Wales, every successful application helps create greener places, stronger communities, new opportunities and lasting positive change for people and the environment. As our Business Development Officer, you'll be at the heart of turning ideas into reality. Working with passionate colleagues across a wide range of environmental, heritage and community projects, you'll identify funding opportunities, develop compelling bids and secure the investment needed to deliver meaningful impact across the region. 

We're looking for someone who loves the challenge of crafting persuasive funding applications, building relationships with funders and spotting opportunities that others might miss. You'll combine strong research skills, attention to detail and excellent writing ability to help secure grants, trusts and tender opportunities that support our mission for People, Places and Planet. 

In return, you'll join a supportive and purpose-driven organisation where your work has visible, tangible results. Every funding success will help deliver projects that improve local environments, celebrate heritage, support communities and create a more sustainable future. 

Based at our Wrexham office, this role offers full or part-time hours (minimum 21 hours per week), flexibility to support work-life balance, and the opportunity to make a genuine difference through your professional expertise. 

If you're an experienced fundraiser, bid writer or business development professional looking for a role with purpose, we'd love to hear from you.

Visit our website for more details, including a full job description and person specification.

Closing date: Friday 4th September

Interview date: Monday 14th September

Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We therefore encourage applicants to apply early if you wish to be considered for this post.

We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equity, diversity and inclusivity are central to our mission and to our impact.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week between the hours of 8am-8pm (hours to be discussed at interview). These positions are office based and offered on a 12 month fixed term basis, the start date is DBS & reference dependent.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will be:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role:

We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills. 

This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings. 

About the organisation:

Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. 

Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment. 

Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.

We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.

Main duties and responsibilities:

Membership engagement 

• Support potential new members through our member application process, prepare applications for review by the board 

• Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs

• Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers. 

• Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met 

• Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp 

• Take ownership of longer-term projects to support and improve our membership engagement offer 

• Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework 

Communications and Engagement 

• Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events 

• Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies 

• Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members. 

• Update and manage the website with any relevant news or information. 

• Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement. 

• Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework. 

Policy and team support 

• Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning. 

• Draft meeting agendas and send along with any supporting documentation in advance of any meetings. 

• Take the minutes at various meetings, summarise for distribution, and follow up on any actions. 

• Monitor and report on the attendance levels of our members’ meetings, working group meetings and events. 

• Draft and administer satisfaction and impact surveys, and report on the results. 

• Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers. 

Person Specification (Essential Skills and Experience):

Communication skills:

• Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.

• An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.

• A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.

Organisational skills:

• Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.

• Strong attention to detail whilst maintaining the ability to work quickly and responsively. 

• Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management. 

Interpersonal skills:

• The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.

• High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity. 

• Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders. 

Professional skills and experience: 

• Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination. 

• Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva. 

• Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.

• Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy. 

• An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation 

Personal qualities 

• Initiative and growth mindset: the ability to identify and act on opportunities. 

• A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs. 

• Commitment to embed anti-racism across all aspects of our work. 

Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.

Please note we will only accept applications that include a cover letter.

Application Instructions

Please submit a CV and cover letter (max 2 pages) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. 

If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.

Accreditation Learning and Development Manager

Salary: £44,821 per annum

Hours: 37.5 hours per week

Contract: Permanent

Location: Home based, with extensive UK travel and international travel to support Green Flag Award International expansion

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

We are looking for an experienced and highly organised Accreditation Learning and Development Manager to lead the design, delivery and development of training across our accreditation programmes, including the Green Flag Award, Green Flag Community Award, Green Heritage Site Accreditation and Coastal Awards.

In this key role, you will manage training for more than 1,000 volunteer judges and assessors, ensuring consistent standards are maintained across UK and international schemes. You will oversee the Green Flag Award Academy, support the development of sector skills, update guidance and training resources, and work closely with managing organisations, partners and suppliers to deliver effective learning interventions.

You will be responsible for recruiting, inducting and supporting judges and assessors, monitoring judging standards and judges’ reports, managing training through an online portal, and supporting the implementation and monitoring of international sub-contracts. The role includes managing the Skills Development Co-ordinator and working with trainers, sub-contract holders and stakeholders to ensure high-quality training delivery.

About you

You will bring strong experience in training strategy, needs analysis, delivery and monitoring and evaluation. You will be confident developing learning materials, managing relationships with a wide range of internal and external stakeholders, and working with partners, suppliers and accreditation bodies. Excellent communication, organisation and customer relationship skills are essential, alongside the ability to manage budgets and resolve sensitive issues with tact and diplomacy.

This is an exciting opportunity for someone with a genuine commitment to the principles and goals of Keep Britain Tidy, who is passionate about the environment and keen to make a positive difference to green and coastal spaces in the UK and internationally.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know.

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Tuesday 8th September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.

Interviews will be held in person w/c 21st September 2026.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

 

Executive Assistant to the Operations Director, Head of Legal & Risk and the Head of Internal Audit

Are you an experienced Executive Assistant looking for an opportunity to work for a Christian humanitarian and development charity witha heart for seeing an end to extreme poverty? Do you have proven experience of providing EA support at Director level in a demanding environment? Then this may be the perfect opportunity for you!

As Executive Assistant you will provide strategic administrative support to Tearfund's Operations Director to enable them to operate effectively and meet the global objectives of Tearfund. This role also supports the Head of Internal Audit and the Head of Legal & Risk with timely and proactive administration of confidential and sensitive information. You will need to be able to work across different cultures, functions and time zones, being flexible and creative.

This role requires:

• Excellent organisational and administrative skills 
• A natural relationship builder with exceptional communication and intercultural skills
• The ability to prioritise and work under pressure with high attention to detail
• Proactivity and ability to coordinate across multiple tasks simultaneously
• Ability to work with confidential and sensitive information
• Competency in travel planning
• Experience of Project Management
• Experience of managing the administration of organisational policies

All applicants must be committed to Tearfund's Christian beliefs.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

Please note: This is a Full time permanent role - with some flexibility over the working hours/days.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Grade 4 Salary £37,160 per annum

Interviews will be scheduled for 10th and 11th September. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.

Role

The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).

The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.

The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:

• Trusts and Foundations Officer
• Community and Events Fundraising Officer
• Sponsorship & Individual Giving Officer

Please see attached the full job description and person specification

About The Role

As a Legacy Management Officer, you’ll take ownership of a substantial and varied caseload of legacy files, dealing with everything from straightforward pecuniary and specific bequests through to complex residuary estates, life interests and contentious cases. You’ll be responsible for making sure RBL receives what it is entitled to, using your knowledge of wills, probate, trusts and taxation to scrutinise estate accounts, challenge discrepancies, resolve issues and make sound decisions throughout the administration of each estate. With a caseload of up to 250 files, no two days will look quite the same, and you’ll have the autonomy to manage your work, assess risk and decide when an issue needs further investigation or escalation.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The role goes well beyond routine legacy administration. You’ll deal directly with solicitors, executors, other charities and professional advisers, negotiating where interests overlap and taking the lead on shared or more complex estates where required. You’ll have the opportunity to work on contentious matters, claims against estates, ex gratia requests, foreign assets and tax or domicile issues, as well as attending negotiations, mediations, settlement meetings and Court hearings alongside RBL’s legal representation. You’ll also work closely with colleagues across the Legion to ensure restricted and wish legacies are handled correctly, while providing accurate financial information and insight to support reporting across Fundraising, Finance and the Executive Board.

We’re looking for someone with strong experience in wills, probate and trusts or established legacy casework who is comfortable interpreting complex Will clauses and applying the law in practice. You’ll need the judgement to spot a problem in an estate account, the analytical ability to work out what needs to happen next and the confidence to challenge or negotiate when RBL’s interests need protecting. Attention to detail is critical, but so is being able to build effective relationships with solicitors, executors, charities and colleagues. This would suit someone who enjoys the technical side of legacy administration, is confident managing their own workload and wants a role where their expertise, decision-making and knowledge of the sector can be applied to a genuinely varied portfolio of estates.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

We are currently recruiting for two Practice Lead positions. One role will support Local House Projects (LHPs) in the North, while the location and focus of the second role is still to be confirmed.

As a Practice Lead, you will have primary responsibility for supporting a group of LHPs, while also contributing to wider areas of our work. You will work alongside staff within LHPs to create environments where young people are supported to make a positive transition into adulthood.

A key part of the role is working in partnership with the Care Leavers National Movement and the wider House Project team to ensure that young people remain at the heart of everything we do. You will support young people to shape and drive their own LHPs, while helping to develop and share excellent practice at both local and national levels.

About the organisation

The charity was established in August 2018 as a Charitable Incorporated Organisation (CIO), they support local authorities in setting up Local House Projects for young people leaving care. Believing every care leaver should have this option, the charity empowers them to create and sustain homes.

The initiative, co-designed with young people, began by asking, "What makes a house a home?” Local House Projects in England and Scotland help care leavers transition into permanent tenancies, fostering a supportive community. The charity has helped over 780 young people successfully move into their own homes, with no evictions or tenancy breakdowns, ensuring a secure start for their futures.

This role has become available due to growth of the charity.

About You

We are looking for someone who is motivated and believes that with the right support care experienced young people can achieve great things and should be at the heart of all decisions that affect their future.

You will need to have the following skills and experience:

• A Social Work qualification
• An understanding of Child development, Trauma informed care and Social pedagogical approaches
• An understanding of the care system
• Experience of working in a local authority social work team
• Experience of managing and supervising staff

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you -

You are invited to join the online briefing on Thursday 20th August at 11am.

Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/IlaScDG1SaGHlhkiyz7vOw

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 31st August 2026.

We welcome applications from all backgrounds. If you require adjustments during the process, let us know.

Interviews are due to take place on 7th and 8th September 2026.

Benefits include:
🏖️ 31 days annual leave plus bank holidays
💰 10% pension contribution
🔄 Salary sacrifice options
🏡 Hybrid working
📚 Professional development opportunities

Location: London (hybrid, 3 days/week in the office)

Contract: permanent, full-time

Salary: Range £108,457 - £119,517, inclusive of annual bonus per annum.  For an exceptional candidate with substantial relevant experience, appointment may be made towards the upper end of the salary.

Are you an accomplished finance leader looking to shape the future of a global organisation?

The International Transport Workers' Federation (ITF) represents nearly 20 million transport workers through more than 700 affiliated trade unions in over 150 countries. Working across every transport sector, we campaign for better rights, safer workplaces and fairer conditions for transport workers worldwide.

We are seeking an exceptional Finance Director to provide strategic financial leadership for one of the world's leading international trade union federations.

Working closely with the General Secretary, Executive Board and elected officials, and reporting to the Director of Operations, you will play a pivotal role in ensuring the ITF remains financially sustainable, resilient and well-governed.

This is an opportunity to shape the financial strategy of a complex international organisation, lead an experienced finance function and provide trusted advice that influences decisions across the organisation.

The Role

As Finance Director, you will lead the ITF's global finance function and oversee the financial stewardship of the ITF Group and its parent organisation, subsidiaries and branches.

Working across a complex international organisation, you will ensure the organisation's financial sustainability while providing strategic leadership across financial planning, governance, investments, compliance and organisational performance.

You will help translate organisational priorities into long term sustainable financial strategies, providing high-quality financial insight that supports effective decision-making by the General Secretary, Executive Board, Congress and senior leadership.

Alongside leading an experienced finance team, you will drive continuous improvement across financial systems, reporting and controls, ensuring the organisation remains agile, compliant and well positioned to support its membership.

What you'll do

As Finance Director, you will:

• Lead the strategic financial direction of the ITF, ensuring long-term financial sustainability.
• Develop financial strategies that support organisational priorities, future growth and organisational resilience.
• Provide trusted financial advice and strategic reports to the General Secretary, Executive Board, Congress, elected officials and senior leadership.
• Lead treasury management, including oversight of the ITF's investment portfolio, reserves and fixed assets.
• Ensure robust financial governance through effective internal controls, financial reporting and regulatory compliance.
• Oversee statutory financial reporting, tax compliance and relationships with external auditors, ITF lay auditors and other independent auditors.
• Coordinate the development of global financial policies, standards and financial management guidance across the organisation.
• Strengthen financial accountability and governance across the ITF's eleven regional offices.
• Lead the continuous development of modern financial systems that support organisational performance, decision-making and future growth.
• Provide strategic financial analysis to support major organisational initiatives, investment decisions and long-term planning.
• Lead and develop a high-performing international finance function, creating a culture of collaboration, accountability and continuous improvement.
• Work collaboratively across the organisation to identify opportunities to improve financial effectiveness, efficiency and value for money.

About You

You will be a strategic and hands on finance leader who combines professional credibility with sound judgement, collaborative leadership and the ability to influence at the highest levels of an international organisation.

You will bring substantial experience of leading financial matters  within a complex organisation and will be equally comfortable discussing long-term strategy with senior leaders as you are ensuring strong financial governance and compliance.

You will have:

• A professional accounting qualification and membership of a UK or internationally recognised accounting body (ACA, ACCA, CIMA or international equivalent).
• Significant post-qualification experience in senior finance leadership roles.
• Extensive experience of board governance, audit, treasury management, investment oversight and risk management.
• Strong experience of financial planning, budgeting, forecasting, reporting and financial control.
• Experience of ensuring compliance with UK financial, tax and regulatory requirements within a UK-regulated organisation.
• Experience leading finance within a complex organisation, ideally with international operations and multiple jurisdictions.
• Experience of developing financial strategy that supports organisational growth and long-term sustainability.
• A successful track record of leading organisational change and continuous improvement.
• Experience of building, motivating and developing high-performing professional teams.
• Excellent communication, presentation and influencing skills, with the ability to explain complex financial issues to a wide range of audiences.
• Strong digital skills and experience of modern financial systems and Microsoft Office applications.
• A willingness to travel internationally and work flexibly when required.

Desirable

• Experience working within an international not-for-profit, membership or trade union environment.
• Experience working with donors and donor compliance requirements.

Why join the ITF?

This is more than a Finance Director role.

You'll help shape the financial future of an organisation that works every day to improve the lives of transport workers across the globe.

You'll join a collaborative senior leadership team, influence strategic decision-making at the highest level and lead a finance function that enables the ITF to deliver its mission with confidence, integrity and impact.

In return, you'll have the opportunity to work internationally, contribute to meaningful organisational change and play a central role in ensuring the long-term success of one of the world's leading global trade union federations.

Our Commitment

The ITF is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Project Coordinator – Mobile Dignity Hub, South-West England 

Job description 

This is a role based in the South-West of England, working across the region to deliver a new mobile refugee clinic. The Project Coordinator is responsible for setting up and running the pilot project: coordinating a rented van, a small cohort of trained volunteers, and a rolling programme of visits to areas where people seeking asylum have been dispersed. The primary services will be dependent on the availability of other services in the local area but are non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items. The Project Coordinator can be based anywhere across the South-West.

The mobile model exists because widening dispersal is moving people seeking asylum further from city-centre services, often to rural areas with little existing support infrastructure. Fixed premises are a poor fit for many people's reality – low incomes, limited transport, childcare, language barriers and poor health can make a city-centre appointment practically inaccessible. This project takes support to where people are, building trust through co-hosting with local organisations and the use of refugee peer supporters. 

The Project Coordinator will work closely with the CEO and Back Office, collaborating on volunteers, budget management, partnerships and the development of the project. This role starts part-time (3 days per week) and is expected to increase to full-time (5 days per week) from January 2027. Extension beyond the pilot period will be based on performance and funding, and decided by mutual agreement between the Project Coordinator and the CEO. 

Role specification 

Setting up and running the mobile clinic: 

• Lead the practical set-up of the pilot: sourcing and maintaining a rented van, developing a network of partners across the South-west to coordinate operations and facilitate storage 

• Plan and deliver a rolling weekly/monthly rota of visits to different areas where people seeking asylum have been dispersed, working towards the target of 200 members served in the three-month pilot (800 in the first six months). 

• Oversee day-to-day delivery of non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items, ensuring services operate efficiently, safely and in line with organisational procedures. 

• Create and keep up to date a directory of local support services (health, legal, housing and other) so members can be referred accurately and quickly. 

• Identify and monitor the evolving needs of members and suggest new or improved ways of working to best serve the communities the project works with. 

• Identify and realise purchases needed to run and develop the project. Pay suppliers or ensure the Back Office knows when to pay. 

• Undertake any additional ad hoc tasks or responsibilities as directed by the CEO to support the effective running of the project. 

Member support: 

• Assess member needs and identify local service gaps to ensure relevant and suitable support is provided. 

• Support members to access and enrol with appropriate service providers through effective referral pathways. 

• Collect monitoring and evaluation data on what and how the project is delivering, including member feedback. 

Volunteers and safeguarding: 

• Recruit, welcome, train and manage a small team of volunteers, ensuring everyone is well supported and clear on how to help members within eligibility criteria. 

• Ensure all volunteers, visitors and any other relevant party understand and adhere to all safeguarding policies and procedures, including photos/media. 

• Manage safeguarding, including reporting concerns, incidents and disclosures immediately. 

• Ensure a safe environment for members, volunteers and visitors, maintaining appropriate health and safety standards on the road and at any partner venues. 

Partnerships and stakeholder management: 

• Develop partnerships with local organisations across the South-West (including hosting arrangements at hubs and other venues) to build trust and extend the project's reach. 

• Maintain and nurture relationships with partners through clear, timely communication and attendance at relevant meetings. 

Budget management, reporting and accountability: 

• Manage and keep to the project budget. 

• Ensure careful management of financial resources and account for all expenditure on Xero. 

• Maintain regular communication with the CEO and Back Office, responding to queries and carrying out tasks as required, including participating in regular meetings. 

• Contribute to a full evaluation of the pilot project to inform decisions about extension or expansion to other areas. 

Essential Criteria 

• At least two years' experience (paid or voluntary) working with displaced and/or marginalised people. 

• Ability to stay calm and work under pressure in a highly emotional environment. 

• Very clear communicator, able to lead and motivate a team of volunteers and clearly enforce rules. 

• Understanding of professional boundaries. 

• Ability to stay emotionally resilient and practise self-care while remaining compassionate to the needs of others. 

• Proven ability to improve services within limited resources. 

• Proficiency with Microsoft Office software and tech literacy in general, most importantly with Excel, Teams and digital file management. 

• Eligibility to work in the UK. 

• Strong spoken and written English is essential. You must be confident working in a multilingual environment where not everyone shares the same language. 

• A full, valid UK driving licence, and confidence driving a large van. 

• Willingness to travel regularly across the South-West of England and to work outside the formal hours of 9am–5pm occasionally, as the work demands. 

• Understanding of the UK asylum system and dispersal policy. 

• Knowledge of the South-West of England, particularly Dorset and Bournemouth. 

Desirable 

• Interest and knowledge of the NGO sector and humanitarian movements in the UK and Europe. 

• Existing network of or knowledge of various services and providers across the South-West 

• Additional language skills are desirable but not required. 

• Passion, initiative and creativity to constantly improve what we do. 

• Experience starting a business/charity or of working in a start-up would be a distinct advantage 

Offered Benefits 

• Salary of £30,000 per annum (FTE). This role is part-time (3 days per week) for four months, potentially rising to full-time thereafter (5 days per week), with salary pro-rated accordingly. 

We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally. 

You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.

TERMS AND BENEFITS

• Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.

• 25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.

• 4% pension (3% employer and 5% employee contributions)

• Access to training and mentoring opportunities to develop in the role, if needed.

• Flexibility in working hours and TOIL.

• Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.

OUR VALUES

Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics. 

We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.

Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.

KEY DUTIES  - Please read the Operations Manager job specification attached document before applying for a full list of duties.

• Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.

• Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.

• Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.

• Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded. 

• People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.

• Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.

• Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.

KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.

• At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.

• Ability to manage multiple tasks and prioritise effectively to meet deadlines.

• Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.

• Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.

• Good knowledge of policies relevant to the operations of an organisation.

• Experience using Xero, Soldo or similar software for processing invoices and expenses.

• Experience maintaining accurate records and systems, with excellent attention to detail.

• Experience supporting recruitment, onboarding or volunteer coordination.

• Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.

• Experience in diary management.

• Excellent knowledge using Google Suite.

• Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.

• Excellent attention to detail and communication skills.

HOW TO APPLY

Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.

MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.

Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.

DECISION-MAKING TIMELINE

We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.

Interview process

● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.

● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.

Please download and refer to the full application pack for the job description and follow the application process outlined there.

We are looking for someone who will help us accompany, equip and develop confident and missional leaders for a changing Church. Our new Leadership Development Officer will play a key role in enabling our clergy and lay ministers to be the best they can be and raising up the next generation of leaders.

This role, part of the Mission and Ministry Team (MMT), sits within a wider transformation of how the diocese forms, supports and develops leaders for mission, ensuring that clergy and lay leaders are equipped to serve a changing Church with confidence, depth and resilience.

The postholder will take particular responsibility for:
• Developing sustainable leadership development pathways, processes and systems that support the Diocese’s long-term vision for raising up new leaders and equipping ministers for mission.
• Designing and helping deliver the taught programme of IME2 (curate) and IME3 (first post) training.
• Supporting the development of a coherent and high-quality training menu and bespoke formation and learning plans for clergy and key lay leaders, including
overhauling our approach to ministerial development reviews (MDRs).
• Contributing to the design of a new Worcester School of Leadership, including working on proposals for a Young Leaders Programme and Ministry Experience Scheme (MES).