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As a Social Entrepreneur Support Manager, you will be focused on delivering the best possible support to social entrepreneurs and their venture to help them maximise their social impact. This role will lead on finding, funding and supporting social entrepreneurs to offer them the best chance of success, from start up to scale. This role will be working with a diverse range of Social Entrepreneurs, both in terms of their lived experience, and the stage of their venture.
You will be responsible for working with a portfolio of social entrepreneurs at different stages of their journey, from ideation through to growth and scale. The portfolio of social entrepreneurs you will be supporting may vary dependent upon the team you sit within. You may be focused on early-stage or growth stage ventures as needed, offering more flexibility, variety, and skill development opportunities. You will be responsible for the delivery of a package of support that provides the social entrepreneur with awards (grants), Individual and business support, access to peer-to-peer support and to networks.
In the respective teams you will also play an important role in deepening our capability and expertise when it comes to supporting social entrepreneurs during these different stages, building Pathways to Growth. You may also support the design, development and delivery of externally funded programmes or work with thematically/geographically linked social entrepreneurs as appropriate. Increasing UnLtd’s visibility and positive reputation in the development of local networks and connections to enable us to deliver on our strategic goals and driving peer to peer engagements locally and online, nationally.
We find social entrepreneurs with bold solutions to today's challenges.
Supporter Acquisition & Development Manager
Reporting to:
Head of Fundraising
Location:
Hybrid / Leatherhead (UK-wide considered)
Salary:
£35,000 – £40,000 (dependent on experience)
Role purpose
This is a critical, income-generating role responsible for growing Perennial’s Individual Giving programme and increasing unrestricted income, with a primary focus on supporter acquisition and on supporter development and retention.
This role translates strategy into delivery by converting audiences into supporters, and supporters into income, so our Services team can provide meaningful impact in people’s lives and income into meaningful impact.
You will own and deliver acquisition income targets, and working with our Marketing team lead on the development of audience-led, multi-channel campaigns that attract, convert and retain supporters.
This is an opportunity to build and scale Perennial’s Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.
Working closely with our marketing and digital teams, you will turn awareness of Perennial into measurable income and long-term supporter value.
Key responsibilities
1. Acquisition strategy, income ownership & growth
· Develop and deliver a data-led Individual Giving acquisition strategy, aligned to organisational income goals
· Own and deliver annual acquisition income targets, with clear accountability for ROI and performance
· Plan and work with our Marketing and Digital teams to deliver integrated, multi-channel campaigns, leading on the who and the why
· Build and scale regular giving acquisition, as a core long-term income stream
· Develop, test and refine compelling fundraising propositions that convert audiences into donors
· Work collaboratively to identify, test and scale new acquisition channels and opportunities
· Manage and optimise an acquisition budget, ensuring strong return on investment
2. Audience insight, segmentation & targeting
· Identify and prioritise high-value target audiences, including horticulture professionals, industry supporters and the wider public
· Develop clear audience segments and personas, based on behaviours, motivations and values
· Use CRM and campaign insight to drive targeted, personalised acquisition activity
· Ensure all activity is audience-led, insight-driven and performance-focused
3. Campaign delivery, testing & optimisation
· Lead end-to-end campaign delivery from planning through to evaluation and optimisation, working with Marketing to deliver effective branded, cross channel content.
· Implement a test-and-learn approach, continuously improving messaging and targeting
- Monitor and report on key performance metrics, including CPA,ROI and LTV
- Extend campaign lifecycles and maximise value through integrated, multi-channel planning
4. Supporter development & retention
· Design and deliver effective supporter journeys, moving individuals through a typical supporter lifecycle
· Deliver high-quality stewardship and supporter care, including welcome journeys
· Support progression into regular giving and mid-value giving
· Lead the development of legacy giving within the fundraising programme, working closely with the Head of Fundraising to build a sustainable pipeline.
5. Content, propositions & engagement
- Lead the development and testing of fundraising propositions that clearly communicate impact, urgency and relevance to the horticulture sector
· Work with Marketing & Communications to deliver storytelling-led, conversion-focused content
· Ensure messaging is audience-specific, emotionally engaging and income-driven
6. Data, CRM & insight
- Work closely with Data/CRM colleagues to ensure accurate segmentation and data selection and develop effective campaign tracking and reporting
- Use data and insight to optimise campaign performance, enhance audience targeting and conversion rates, and increase overall supporter lifetime value.
- Ensure all fundraising activity complies with relevant regulations and standards, including General Data Protection Regulation (GDPR), Fundraising Regulator guidance, and Gift Aid requirements.
Scope & resources
· Responsibility for Individual Giving acquisition performance and income growth
· Management of an annual acquisition budget (to be developed and scaled)
· Access to internal expertise across fundraising, marketing, digital and data
· Opportunity to shape agency relationships and campaign delivery
Success measures (KPIs)
· Delivery of annual acquisition income targets
· Growth in new supporters and donors recruited
· Improved cost per acquisition (CPA)
· Increased conversion rates and ROI
· Growth in regular giving numbers and value
· Improved retention and lifetime value (LTV)
Person Specification
Essential experience
· Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets
· Experience managing multi-channel marketing or fundraising campaigns
· Good understanding of digital acquisition and direct marketing techniques
· Experience managing budgets and analysing performance data
· Experience using CRM systems for segmentation, targeting and reporting
Skills & competencies
· Strong commercial and income-driven mindset
· Excellent analytical and data interpretation skills
· Ability to translate insight into high-performing campaigns
· Strong project and campaign management skills
Personal attributes
· Results-driven, proactive and accountable
· Comfortable working in a target-driven, performance-focused environment
· Collaborative and solutions-oriented
· Motivated by delivering measurable impact through income generation
· Interest in horticulture or the outdoors (desirable)
Why join Perennial
This is a unique opportunity to build and shape a growing Individual Giving programme within a respected national charity supporting people across the horticulture industry.
You will play a central role in turning engagement into income, helping ensure more people can access vital support before crisis happens.
The role offers:
· Real ownership and accountability
· Opportunity to shape strategy and delivery
· Scope to grow income and to make a tangible difference to people’s lives
Supporter Acquisition Executive
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income, and acquiring the most engaged new supporters.
Working with teams across the charity, you'll be supporting the Senior Officer and Officer to plan and deliver direct marketing campaigns across a range of channels, including digital and print. You'll also work with external agencies to support campaign delivery. Activity within the acquisition portfolio is varied, from helping to develop online supporter journeys and prize-led campaigns to supporting training and campaign communications. Your work will help drive income and attract new, engaged supporters to the charity. This is an entry-level role suited to someone organised, detail-focused and keen to develop a career in fundraising, marketing, or supporter communications.
On a day-to-day basis, the post holder will support campaign activity, compile regular reports across a range of financial and non-financial KPIs, and help ensure compliance with the latest regulations and codes of practice.
The successful candidate will help the team deliver well-organised, accurate and timely direct marketing activity. They will keep campaign administration on track, maintain reliable records, communicate clearly with colleagues and suppliers, and show enthusiasm for learning about supporter engagement and fundraising.
The successful candidate will be eager to learn and develop and will bring a proactive approach to supporting a collaborative team with ambitious goals.
You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
· Support the planning, coordination, and delivery of successful campaigns across a range of channels, including digital and print.
· Assist with preparing campaign briefs, schedules, fundraising scripts, and other marketing materials.
· Help maintain accurate supporter data, ensuring records are updated carefully and in line with data protection requirements.
· Liaise with internal teams and external suppliers to help ensure campaign activity is delivered on time and to agreed standards.
· Process invoices, purchase orders, and other routine financial administration linked to campaign activity.
· Help ensure all campaign activity complies with relevant regulations and codes of practice.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Assist with reporting by gathering campaign results, updating trackers, and maintaining accurate records.
· Proofread campaign materials and help ensure communications are accurate, consistent and supporter focused.
· Conduct monthly competitor analysis, support weekly call listening, monitor social media comments relating to campaigns, and share team updates on the intranet.
Knowledge, skills and experience needed:
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re hiring: Supporter Acquisition Manager at The Salvation Army
Are you a creative, insight-driven marketer who loves testing new ideas and driving growth? Do you want your work to make a real difference in the lives of people facing homelessness, poverty, and crisis?
Join The Salvation Army as our new Supporter Acquisition Manager and help us bring a new generation of supporters into our mission.
You’ll sit within our Acquisition & Innovation Team, where you’ll lead bold, multi-channel campaigns, test fresh ideas, and develop propositions that inspire people to take their first step in supporting our work.
You’ll also be part of our wider Individual Giving (IG) team - a genuinely fun group to work with. They also happen to deliver a sector-leading Christmas campaign that inspires thousands of people every year.
What you’ll be doing
- Deliver high-impact digital and multi-channel acquisition campaigns
- Test new ideas and optimise performance using insight
- Develop propositions and journeys that convert interest into long-term support
- Collaborate with a supportive, creative IG team that loves what they do
What you’ll bring
- Experience in supporter acquisition, marketing, or digital fundraising
- A test-and-learn mindset and creative approach
- Strong project management and stakeholder skills
If you’re excited by innovation, motivated by impact, and ready to help us reach more people than ever, we’d love to hear from you.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Closing date: 30 June 2026
Interview Date: To be confirmed
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Relationship Fundraising Manager
Contract type: Fixed term contract for 12 months
Full time: 34.5 hours per week, we are open to a conversation about how you work these hours
Location: Mobile worker with regular travel to meet supporters in Hertfordshire, Essex, London, Kent, Surrey, Sussex, Berkshire, Buckinghamshire and Oxfordshire (2-3 days a week). Candidates must have a full UK driving license and be able to travel across the locations listed.
Salary range: £35,200 - £39,200 + benefits + car allowance. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
In this rewarding role, you will be within a team of Relationship Fundraising Managers and play your part to drive income growth across the region by building valuable relationships with supporters and delivering tailored stewardship to a variety of audiences. You will boost Macmillan’s presence in communities, raising awareness of our vital services and the difference they can make.
Your innovative ideas, personalised guidance and support will help supporters achieve their fundraising goals while acknowledging each person’s individual journey, and highlighting the profound impact their contributions will make for people living with cancer.
About you
The skills and experience we are looking for in the role are:
- Solid account management experience with the proven ability to build rapport and develop relationships while understanding the needs of a variety of individuals, organisations and groups. You will place our supporters at the heart of everything you do by creating personalised and thoughtful solutions to deliver a first-class supporter experience.
- Strong planning, organisational, and multitasking skills to meet deadlines and achieve both team and individual goals, including managing relationships with Macmillan supporters, volunteer groups and meeting key metrics such as, supporter retention and increasing fundraising targets.
- Impactful written and verbal communication and influencing skills to enable you to engage, inspire and deliver key messages combined with experience of collaborating with both internal and external stakeholders.
- Proactively acquire new business and new relationships through targeted acquisition including research, completion of applications, and presentations to supporters/companies/groups to secure new income and/or relationships.
This role is home-based with mobile working. On a weekly basis you can expect to travel across Hertfordshire, Essex, London, Kent, Surrey, Sussex, Berkshire, Buckinghamshire and Oxfordshire to meet with supporters face to face approximately 2 to 3 days a week. As such, you must have a full UK driving licence and access to a vehicle to travel regularly across the region.
There will be a requirement to attend in-person team meetings based in the area on a quarterly basis and other parts of the UK when our wider fundraising territory and department get together.
There will also be a requirement for flexible and out of hours working to support occasional evening and weekend activity and you will be compensated for this with time off in lieu.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sunday 28th June
First stage interviews: Online interviews will be held on Tuesday 7th July
Second stage interviews: Online interviews will be held on Thursday 16th July
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
About the role:
For a young person who has experienced homelessness, care, uncertainty or trauma, night-time can feel like the hardest part of the day. As a Night Support Assistant in our Camden Young People’s Service, you will be part of the steady, trusted presence that helps young people feel safe, seen and supported when they need it most.
You’ll work in our supported accommodation service for young people aged 16 and over, helping to create a calm, nurturing and secure environment through the night. Day to day, this will include completing welfare checks, responding to incidents or emergencies, monitoring building safety, recording and handing over key information, supporting young people who may be distressed or struggling, and helping make sure the service runs smoothly until the day team arrive.
This is more than keeping a building open overnight. It’s about building meaningful, boundaried relationships with young people, responding with warmth and confidence, and knowing when to act, when to listen and when to escalate. You’ll be supported with training, guidance and opportunities to grow your skills, whether you’re building your confidence in youth support, developing your understanding of trauma-informed practice, or looking to take your next step in supported housing. Working closely with the wider team, you’ll help make sure our service remains a safe foundation for young people as they move towards independence, confidence and a future shaped by their own goals.
Rolling Rota pattern (subject to change according to business need)
Week 1 40 hrs: Mon, Tues, Sat, Sun: 10pm-8.30 am
Week 2 30 hrs: Wed, Thur, Fri: 10pm-8.30 am
About you:
- You have experience supporting young people or young adults facing homelessness, risk, trauma or multiple disadvantage, ideally within accommodation or frontline support settings.
- You’re confident working awake night shifts and helping to keep the service safe, calm and welcoming overnight.
- You’re able to respond calmly to challenging behaviour, safeguarding concerns or incidents, adapting your approach to the needs of each young person.
- You’re comfortable keeping accurate records, using basic IT systems and working with numerical information as part of safe service delivery.
- You bring a reliable, resilient and thoughtful approach, with the flexibility to work a night rota that includes weekends and bank holidays.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 5th July at midnight
Interview date: Tuesday 14th and Wednesday 15th July at a Young Person's Service
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Dorset, Hampshire and parts of Wiltshire and Isle of Wight
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Good financial management is key to our operational success and enables us to facilitate our vital work. The Finance Manager ensures the smooth, accurate, and compliant day-to-day financial operations of Prison Fellowship (PF). Overseeing transactional processing, payroll, and local group accounting, while supporting the Head of Finance with management accounts and year-end audit preparation, this role is pivotal in enabling PF to deliver our mission and meet strategic objectives.
Either full or part accounting qualifications and experience of Sage50 cloud book-keeping is preferred, as is a working knowledge of MS Office systems. Above all, we are looking for a capable, proactive individual who sees their work as vital to PF's broader strategy, with a genuine passion to support our mission through excellent financial management.
PF is a Christian organisation.
Community Support Manager
Reports to: Partnerships Director
Contract: 0.8/1.0 FTE (Permanent)
Location: Remote (UK or International)
Role Purpose
As Community Support Manager, you’ll lead the day-to-day delivery of support to HOST’s global community of Hosted Partners (HPs), ensuring a consistent, responsive and values-led service. You’ll oversee Community Support activity, enabling partners to focus on their work by providing clear guidance, reliable processes and effective operational support.
This role sits at the centre of the Community Support team and will involve working alongside the Partnerships Manager: Changemakers to ensure high-quality delivery of our project and fiscal hosting services. You’ll co-manage a small, high-performing team, ensuring strong performance, clear priorities and a supportive team culture. Alongside this, you’ll play a key role in maintaining and improving the systems, processes and ways of working that underpin Project Hosting, ensuring they are efficient, scalable and responsive to the needs of our Hosted Partners.
Core Responsibilities
1. Leadership and Management
Line manage two Community Support Leads, providing coaching, direction and performance feedback.
Oversee delivery of Community Support activities, including internal team operations, management of SOPs, service delivery consistency, payment operations and risk process administration.
Manage team meeting cadence, objectives and performance tracking.
Manage team workload, priorities and handovers to ensure coordinated day-to-day delivery across Community Support.
Produce weekly highlights reports outlining ongoing tasks, completed objectives and customer service statistics.
2. Systems, Processes and SOPs
Develop and maintain all Community Support standard operating procedures (SOPs).
Maintain and improve workflows in Zendesk, e.g. ticket routing, tagging structure and SLAs.
Maintain oversight of team task management, ensuring tasks are completed within required timeframes.
Ensure consistent data entry standards across systems, e.g. partner records and case logs.
Monitor service standards and turnaround times, spot recurring issues, and drive process improvements for consistent delivery.
3. HOSTHub support
Lead on defining, prioritising and testing HOSTHub features related to Project Hosting, working cross-functionally with the Product Manager to inform development needs and improvements.
Own partner-facing communications on HOSTHub updates, ensuring changes are clearly communicated and well understood by Hosted Partners.
Ensure the voice and needs of Hosted Partners and funders are actively represented in product development, influencing priorities and improvements.
Maintain continuous feedback loops with external users to inform ongoing platform enhancements.
Collaborate with Tech and Operations teams to identify opportunities to improve efficiency, streamline workflows, and increase automation.
4. Risk and Compliance
Lead the preparation and facilitation of weekly risk meetings, ensuring risks are identified, recorded and escalated in a timely and appropriate manner.
Maintain accurate and up-to-date documentation of all risk assessments, decisions and resolutions.
Monitor agreed risk mitigation actions, ensuring they are tracked and implemented effectively within agreed timeframes.
Work closely with the Community Support Team to proactively identify emerging risks and regularly review the effectiveness of ongoing mitigation measures.
5. Payment Management
Coordinate internal payment processes, working closely with the Finance team to support efficiency, consistency and automation improvements.
Triage payment issues, coordinate resolution with Finance, and improve workflows to reduce friction for Hosted Partners.
Lead on Project Hosting and payment issue meetings, working closely with the Finance Manager.
Key Relationships
Internal: Partnerships Manager: Changemakers, Partnerships Director, Finance Team, Community Support Team, Product Lead
External: Hosted Partners, developers, technical providers and funders.
Required Experience
5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities.
This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You will manage the year-round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non-residential and online delivery.
You will line manage the Youth Support Co-ordinator and manage the freelance Support Team workforce. Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes.
The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and co-ordinating practical logistics in a busy residential environment. You will also be a visible and responsive point of contact for young people and staff during NYO residentials and other activity.
At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.
Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers hybrid working, health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.
Visit our website to find out more and apply.
Deadline for applications: 10am, Monday 29 June 2026
First round interviews: Monday 6 July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Manager
£29,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This team covers Essex and the surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Essex Care Team to families in the local area, at a time where they need it most.
Reporting to the Head of Care out of our Essex base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
- A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
- Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
- Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
- Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Time off in Lieu
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our Candidate Pack.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please complete an application form by applying online via teh link.
Closing date: 07 July 2026
Interview dates: Interview Date to be confirmed
For a full job description and person specification visit our website
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Essex Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We're looking for a passionate and organised Supporter Services Officer to join our Fundraising and Marketing team! This is a full time, permanent role based in London on a hybrid vacancy.
This is a varied and rewarding role where you'll be the first point of contact for many of our supporters, helping to ensure they feel valued, informed and connected to our work. You'll handle supporter enquiries, process donations, maintain accurate records, and work closely with colleagues across the organisation to deliver an outstanding supporter experience.
Key Responsibilities
Delivering Excellent Supporter Care
- Act as the first point of contact for supporter and customer enquiries via phone, email and post.
- Deliver a friendly, professional and responsive service to supporters and prospective supporters.
- Record supporter interactions accurately and ensure enquiries are resolved within agreed timescales.
- Support colleagues to maintain consistently high standards of supporter care.
Gift Processing and Database Management
- Process donations, direct debits, legacy income, cash and cheque payments accurately and efficiently.
- Maintain supporter records using Microsoft Dynamics CRM.
- Support Gift Aid processing and ensure data quality standards are maintained.
- Work closely with colleagues to ensure fundraising data is recorded accurately.
Building Relationships Across Sense
- Develop strong relationships with colleagues across Fundraising and Marketing and the wider organisation.
- Share supporter feedback to help improve campaigns, communications and supporter journeys.
- Support the development and improvement of processes, procedures and reporting.
- Assist with projects and initiatives that enhance supporter engagement and service delivery.
About You
We're looking for someone who is passionate about delivering excellent customer service and enjoys building positive relationships.
You'll have:
- Experience working in a busy customer service, supporter care or fundraising environment.
- Experience handling sensitive or complex enquiries professionally and confidently.
- Experience using a CRM database such as Microsoft Dynamics.
- Strong administrative and organisational skills with excellent attention to detail.
- Excellent written and verbal communication skills.
- Strong IT skills, including Microsoft Word, Excel and Outlook.
- A proactive and collaborative approach to work.
- A commitment to inclusion, diversity and the values of Sense.
Experience within a charity fundraising environment would be advantageous.
Why Join Sense?
At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.
If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.
Our values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.
- We're creating change
- We're always learning
- We're better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.
We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.
We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.
If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.
You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.
As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.
Key Responsibilities
- Set and lead the vision for supporter experience across all touchpoints
- Champion supporter-first decision making across the MND Association
- Design and optimise end-to-end supporter journeys, including Supporter Care
- Establish clear experience standards for welcome, nurture and reactivation journeys
- Use insight, data and CRM to deliver personalised, multi-channel engagement
- Develop performance frameworks covering satisfaction, retention and loyalty
- Ensure compliance with data protection and sector standards
- Work across teams to deliver a consistent, joined-up supporter experience
- Lead and develop a team focused on supporter care and experience
About You
- Significant experience in supporter or customer experience, fundraising or relationship management
- Proven delivery of experience strategies that improve engagement and retention
- Strong analytical skills, using insight to drive decisions
- Experience working with CRM systems and data-led approaches
- Knowledge of GDPR and data protection principles
- Experience leading teams and driving change
- Strong communication and influencing skills
- Experience designing and delivering supporter journeys end-to-end
- Experience embedding test-and-learn approaches
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Fundraising Manager
28hrs/4 days a week - £39,000 pa pro rata (£48,750 full-time equivalent)
Reporting to: Head of Fundraising and Communications
Location: Wimbledon London SW19 with occasional UK travel. The office is just a few minutes’ walk from Wimbledon mainline and underground stations. (Hybrid option up to 2 day p/w working from home).
The Royal Medical Benevolent Fund has been helping doctors, medical students and their families through hardship for almost 190 years. We are looking for an experienced relationship fundraiser to take ownership of our growing mid-value donor programme and help shape the future of supporter engagement at the charity.
This is an opportunity to build meaningful relationships with committed supporters, develop innovative stewardship strategies and contribute to a fundraising programme that has a direct and lasting impact on the lives of doctors within the medical profession.
Joining a friendly and collaborative team, you'll enjoy a high degree of autonomy, excellent benefits including a 15% employer pension contribution, flexible working arrangements and genuine opportunities for professional development.
About the role
We are looking for an experienced senior fundraiser to join our small and friendly fundraising and communications team. The Fundraising Manager is primarily responsible for developing, managing and growing the charity's mid-value donor programme. The role will steward and upgrade a defined portfolio of supporters, delivering excellent supporter experiences that increase donor retention, engagement and income. In addition, the post holder will support on individual giving, legacy fundraising and developing and stewarding a small portfolio of corporate partnerships.
Join a well-established, financially secure charity where people genuinely enjoy working together to make a difference. We pride ourselves on our friendly, collaborative culture, where everyone's contribution is valued and supported. As an organisation, we are committed to helping our employees develop and grow.
About RMBF
The Royal Medical Benevolent Fund (RMBF) supports doctors, medical students, and their families, providing vital financial, practical, and emotional support when illness, disability, bereavement, or other life-changing circumstances create hardship. The RMBF helps hundreds of doctors each year, ensuring that those who have dedicated their lives to caring for others have somewhere to turn when they need help most.
For fundraisers, the RMBF is a fantastic cause to work for. We deliver tangible, life-changing assistance that enables beneficiaries to regain stability and, in many cases, return to medicine. We have a long history, a strong reputation, and deep roots within the medical community. We also have a loyal and engaged supporter base, with the majority of our donors coming from the profession.
Key Responsibilities
- Manage and develop a portfolio of mid-value supporters, delivering tailored stewardship, personalised communications, meetings, events and digital engagement that demonstrate impact, strengthen relationships and enhance the supporter experience.
- Design and implement segmented donor journeys and cultivation strategies that move supporters from mass fundraising communications to more personalised engagement, identifying opportunities to increase giving through appeals and special funding opportunities.
- Use donor insight, data analysis and supporter behaviour to monitor engagement and retention, reducing attrition, increasing lifetime value, and identifying supporters with the potential to upgrade their giving and progress towards major donor status.
- Develop, manage, and grow a small portfolio of corporate supporters, identifying and securing new fundraising opportunities including sponsorship, employee fundraising, and cause-related marketing initiatives.
- Manage the legacy giving programme, overseeing legacy administration and delivering targeted marketing and stewardship activities to raise awareness, generate enquiries and encourage supporters to leave a gift in their Will.
- Ensure all fundraising activity complies with relevant legislation, data protection requirements, fundraising regulations and organisational policies.
- Maintain accurate supporter records and activity tracking within the CRM system.
Personal Specification
- A proven track record in fundraising
- Ability to think strategically to identify potential donors, prioritise efforts and develop effective fundraising strategies. This includes analysing data, assessing donor potential and adapting approaches based on feedback and results.
- Excellent interpersonal skills with the ability to build and maintain donor relationships and understand donor motivations and interests.
- Excellent written skills with an ability to craft compelling and personalised proposals, with a meticulous attention to detail.
- Confident and comfortable making telephone calls and meeting donors in person as a key part of relationship building and stewardship.
- Strong collaborative skills as a team player, whilst also able to work autonomously initiating and driving tasks as a self-starter.
- Experience using CRM systems and supporter data to drive fundraising performance.
- An understanding of the challenges facing doctors and medical students, including mental health and workplace pressures would be desirable.
Additional Information
- Occasional UK travel maybe required for donor meetings, events and conferences.
- Occasional evening or weekend work may be required (time off in lieu provided)
Package
- The remuneration package includes:
- Generous pension scheme with 15% employer contributions and 5% employee contributions with salary sacrifice option
- Death in service benefit
- Flexible working arrangements
- 25 days paid holiday in first year, increasing in stages to 30.5 days after four years’ service, plus an additional 3 days paid leave between Christmas and New Year
- Employee assistance programme
- Dental insurance
Application Instructions
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
Interview Process
Shortlisted candidates will be invited to a first-round online interview, scheduled for Wednesday 8th July. Successful candidates will progress to an in-person second-stage interview.
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mercy Ships UK
Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent
About Mercy Ships UK
Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.
As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.
The Role
This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.
Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.
Key Responsibilities
- Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
- Grow legacy income and increase the number of confirmed legacy pledges.
- Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
- Deliver engaging legacy marketing campaigns across online and offline channels.
- Develop meaningful stewardship journeys for legacy supporters and enquirers.
- Provide accurate forecasting, reporting and performance analysis.
- Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.
About You
We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.
You will ideally have:
- Experience working within the charity or not-for-profit sector.
- Experience managing legacy giving programmes and stewardship activities.
- Knowledge of legacy fundraising principles and best practice.
- Experience developing and delivering fundraising or legacy marketing campaigns.
- Strong project management and organisational skills.
- Excellent communication skills and the ability to manage sensitive conversations with empathy.
- Experience using CRM systems, ideally Salesforce.
- An analytical approach with experience of reporting and forecasting.
Why Join Mercy Ships UK?
In return, we offer:
- 25 days annual leave plus bank holidays, increasing with service.
- Up to 7% employer pension contribution.
- Annual Learning & Development budget of £1,000 (pro rata).
- Hybrid working.
- Free onsite parking.
- Travel and training loans.
- Christmas office shutdown.
- The opportunity to play a key role in an organisation transforming lives through hope and healing.
Our Values
Following the model of Jesus, we seek to:
- Love God
- Love and serve others
- Be people of integrity
- Strive for excellence in all we say and do
Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.
Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world




