Supporter services officer jobs
Are you a dog-loving marketing professional who has experience of building communications plans for regional audiences?
We’re looking for a Regional Marketing Manager to shape and deliver a regional, audience centric marketing strategy to promote our rehoming centres in the South East of England, to expand local awareness of our brand, drive engagement from local communities and encourage more people to adopt a dog.
What does this role do?
As Regional Marketing Manager, you will:
- develop a strong knowledge of our audiences in South East England, understanding the areas local to our rehoming centres. Translating this knowledge and insight into bespoke, targeted activity for the audience, you will be responsible for driving awareness of the brand in the region,
- work with other teams within Marketing and Communications to translate organisational strategy into regional plans. Working with local rehoming centres, you will be responsible for understanding the regional perspective, and presenting suitable alternatives or solutions where necessary,
- plan and deliver 360 marketing plans across paid, owned and earned channels, ensuring they are on brand tonally and visually, relevant to the region and ensuring they meet key objectives and targets,
- lead and motivate a small team of Regional Campaigns Officers based in the region providing development, mentorship and guidance to deliver regional activity that meets both organisational, and region specific objectives,
- build a strong working relationship with both London based and rehoming centre based teams.
Please note, this role will be hybrid between home and any of our rehoming centres in the South East of England, including Basildon, Canterbury, Harefield, Shoreham-by-Sea or Salisbury. It will involve significant travel across the region, as well as the need to work from the London office occasionally.
First stage interviews for this role are provisionally scheduled for 1st and 2nd April 2026, with second stage interviews on 9th and 10th April 2026, on Teams. This role is being offered as a fixed term contact until October 2027.
Could this be you?
To be successful in this role, you’ll need significant experience across the communications mix, and leading, planning and delivering end-to-end communications campaigns, with a strong understanding of how these campaigns align with a wider strategy. You’ll have experience of working in PR, social media, audience insights and project management methodologies. You’ll need excellent communication skills, and ability to build strong relationships, as we’re looking for someone who can work closely with our rehoming centre teams and marketing colleagues alike. As this is a new role, we’d like to hear from candidates who are keen to shape something new, and enjoy working proactively to drive exciting new projects forward.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About the team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.
Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit organisations to join our portfolio
- Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
- Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
- Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.
Supporting and managing relationships with portfolio partners
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
- Building trust-based relationships with portfolio partners including senior leaders and delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
- Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
- Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
- Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
- Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
- Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.
Support to Impetus
- Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
- Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
- Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission and values
- Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
- Strong relationship building and management skills
- Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
- Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
- Proven ability to work independently, within a defined scope and escalate risks promptly
- Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
- Strong planning and time management, able to balance between priorities
- Displays tenacity and initiative in progressing work within agreed frameworks
- Growth mind-set; seeks out and acts on feedback
- A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
- A commitment to equity, diversity and inclusion in our work and our organisation
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
(candidates with one or more of the following may be particularly well suited to the role)
- Experience in consulting, investment management, or other in-depth grant making and capacity building work
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
- Experience in charity impact management or monitoring, evaluation and learning
- Experience working in, or deep understanding of, UK education and youth employment sectors
- Experience facilitating workshops or presenting to larger groups
- Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
- Project Management experience
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 29th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 13th April 2026.
2nd Interviews will take place on w/c 20th April 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Lead Financial Strategy. Enable Extraordinary Care.
At Alexander Devine Children’s Hospice Service, we provide specialist care and vital support to children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.
It costs £3.4 million each year to maintain our current level of care, with minimal government funding. Every decision we make must balance compassion with sustainability. We are now seeking an exceptional Director of Finance to help secure our long-term future and develop services in line with demand.
This is more than a finance role. It is an opportunity to shape the financial strategy of a much-loved local charity and ensure we continue reaching every child and family who needs us.
The Role
As Director of Finance, you will:
- Provide strategic financial leadership and be a key member of the Senior Management Team
- Lead long-term financial planning to ensure sustainability and resilience
- Oversee budgeting, forecasting, cashflow and reserves management
- Ensure compliance with charity accounting standards and statutory requirements
- Present clear, insightful financial reports to the Board of Trustees
- Be responsible for financial controls, systems and governance
You will work closely with the Chief Executive and Senior Management Team, helping to shape the future direction of the organisation.
About You
We are looking for a strategic and values-driven finance leader who brings:
- A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)
- Significant senior financial leadership experience
- Strong experience in strategic planning, budgeting and financial governance
- The ability to communicate complex financial information clearly to non-financial audiences
- High levels of integrity, judgement and emotional intelligence
Charity or healthcare experience is welcome but not essential. We are equally interested in candidates from commercial or public sector backgrounds who are motivated to apply their expertise in a purpose-driven environment.
Why Join Us?
- Work in a beautiful, purpose-built hospice in Maidenhead
- Generous annual leave, including your birthday off and additional “Alexander Days”
- Pension and Death in Service cover
- Employee Assistance Programme
- Free on-site parking
- A genuinely supportive, values-led culture
- Staff discounts
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.
As our Founder and CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.
Role Details
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Rate: £20 per hour
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Hours: 21 hours per week (7 hours per day, 3 days per week)
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Contract: Freelance (ongoing)
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Location: Remote — London-based candidates only as some face-to-face meetings are required
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Reporting to: Founder & CEO
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DBS: Enhanced DBS required
What You'll Do
Direct Client Support
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Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.
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Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.
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Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.
Team Leadership & Supervision
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Line manage two existing freelance Support Workers and support the onboarding of a third.
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Provide regular case supervision, complex case guidance, and decision-making support.
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Champion staff wellbeing and safe working practices in emotionally demanding frontline work.
Safeguarding & Risk Management
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Act as the senior safeguarding lead for all frontline services.
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Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.
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Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.
Support Group Facilitation
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Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).
Case Management System Transition
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Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.
Who We're Looking For
You will need to demonstrate:
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Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.
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Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.
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Experience managing or supervising frontline support staff in a specialist or statutory setting.
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A trauma-informed, person-centred approach to support delivery.
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The ability to build trust through shared cultural understanding while holding clear professional boundaries.
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Experience working within small, values-led charities or specialist support services.
Genuine Occupational Requirement (GOR)
Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:
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Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.
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Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.
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Language: You must be fluent in English (spoken and written) and Urdu (spoken).
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Right to Work: You must have the permanent right to work in the UK.
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Location: You must be based in London.
About Us
Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.
We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.
Why Join Us
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You will play a direct role in saving lives and protecting people at serious risk.
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You will help shape the next phase of our frontline support service as we grow.
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You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.
Thank you for your time and interest in this opportunity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 28 hours per week (4 days)
Contract: Permanent
Salary: £37,500 per annum (full-time equivalent), £30,000 actual salary for 4 days per week
Working Pattern: Hybrid, with at least 1 day per week in the office
Reports to: CEO
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About the Role
The Upper Room (TUR) works with individuals experiencing homelessness, poverty, social exclusion and involvement with the criminal justice system. Through UR4Meals, UR4Driving and UR4Jobs, we provide practical support, dignity and opportunity to some of the most disadvantaged members of our community in West London.
TUR anticipates an annual income of approximately £725,000 in 2026/27, with around 57% generated through trusts and foundation grants. We have strong, established relationships with the majority of our funders, including a number of multi-year grants already in place.
We are seeking a Fundraising Officer to lead, shape and grow our income generation activity at a pivotal time for the organisation. This role is responsible for securing and sustaining the funding required to meet growing demand across our services.
Reporting directly to the CEO, you will lead on trusts and foundations and community fundraising initiatives. You will play a key role in shaping strategy while also delivering high-quality funding applications and maintaining strong funder relationships.
This role suits someone who combines strategic thinking with hands-on delivery, and who is confident representing the organisation externally.
The postholder will attend quarterly evening Finance Sub-Committee meetings, providing fundraising insight and income updates to trustees. Occasional evening or weekend fundraising events will also be required. Time off in lieu (TOIL) will be provided.
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Key Responsibilities
1. Trusts and Statutory Fundraising
- Research, identify and secure funding from trusts and foundations
- Develop compelling funding applications and tailored proposals
- Manage reporting requirements and reapplications in line with deadlines
- Maintain and grow relationships with existing funders
2. Community Fundraising
- Develop and steward relationships with community supporters and local networks
- Support and grow individual giving and small-scale community initiatives
- Represent TUR at meetings, local events and presentations
- Identify opportunities to strengthen engagement across West London
3. Strategy and Governance
- Develop and implement TUR’s fundraising strategy
- Provide regular fundraising reports to the Board and Finance Committee
- Work closely with service managers to develop strong cases for support
- Ensure accurate record keeping, income tracking and pipeline management
- Monitor performance against income targets and adjust plans accordingly
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Person Specification
Essential
- Proven experience securing funding from trusts and foundations
- Track record of successful funding applications, including multi-year grants
- Excellent written communication skills with the ability to craft compelling proposals
- Strong organisational skills and ability to manage multiple deadlines
- Ability to work independently and take initiative
- Confidence presenting to external stakeholders
- Commitment to TUR’s mission and values
Desirable
- Knowledge of the West London funding landscape
- Understanding of issues affecting people experiencing homelessness and those leaving prison
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Why Join Us
The Upper Room is a values-led organisation committed to empowering people facing poverty and exclusion. You will be joining a small, committed and supportive team, with the opportunity to shape income generation at a critical time for the charity.
Flexible working arrangements are supported, with at least one day per week based in the office to ensure team cohesion and collaboration.
This is an opportunity to play a key leadership role in a respected West London charity delivering tangible, life-changing impact.
The Upper Room is committed to safeguarding and promoting the welfare of vulnerable adults. The successful candidate will be subject to a DBS check.
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How to Apply
Please send your CV along with a covering letter (maximum 500 words) outlining your interest in the role and how your experience meets the criteria.
If you would like an informal conversation before applying, we would be happy to arrange this.
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Recruitment Process
Stage 1: Panel interview focused on experience, approach and alignment with TUR’s mission.
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Closing Date
Monday, 23rd March 2026
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.
We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.
This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.
If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.
Salary: £35,150 per annum plus pension
Location: Remote (UK-based), with occasional travel
Closing date: Monday 16 March 2026, 23:59 (London time)
Interviews: Week commencing 16 March 2026
The client requests no contact from agencies or media sales.
The Freedom Fund
The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward.
Strategic Partnerships Officer - Maternity Leave
An exciting opportunity for an ambitious individual to cover a period of parental leave, joining us in a key role within the Freedom Fund’s Strategic Partnerships team. Based in the UK, the postholder leads the Freedom Fund’s fundraising operations, ensuring that systems, processes, and workflows run smoothly and effectively across the team. They oversee the operational backbone of the fundraising function - including Salesforce, Asana, gift processing, acknowledgements, reporting, and coordination with Finance to enable efficient, accurate, and compliant fundraising activity.
In addition, the Officer contributes to the organisation’s institutional philanthropy efforts. This includes supporting prospect research, proposal development, donor reporting, and the preparation of stewardship materials, working closely with senior colleagues across the Strategic Partnerships team.
Interview process: 2 stage interview process: week commencing 23rd March 2026
Please see the job description for all details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
- To scope and deliver a range of projects to support both organisational and sector developments.
- To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
- To compile reviews, reports and options appraisals to aid effective decision making.
- To lead the development and submission of grant and trust funding opportunities.
- To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
- To ensure creative and flexible use of resources.
What you’ll bring to the role
- Strong project management skills, with experience delivering complex, multi-stakeholder work.
- Track record of delivering to achieve strategic goals and outcomes.
- Strong organisational skills, with the ability to prioritise, plan and manage risk.
- Ability to negotiate and influence.
- Experience of identifying funding opportunities and successfully bidding for grant funding.
- Able to work on own initiative and collaborate within a team.
- Strong interpersonal and communication skills.
- Excellent listening skills with the ability to take diverse opinions into account.
- Digitally literate and technologically curious, with experience of Microsoft Office and project software.
- Experience managing and monitoring budgets.
- Experience of facilitating events and workshops.
- Committed to engaging and co-creating with children, young people and families.
- Understanding of the role of libraries within communities.
- Experience of managing partnerships, subcontractors or commissioned work.
- Awareness of GDPR implications and requirements.
Personal qualities
- Empathetic, able to understand a variety of viewpoints that are different to their own.
- Calm under pressure and able to manage multiple priorities while maintaining quality.
- Confident in building relationships and constructively challenging where needed.
- Thrives when working collaboratively and taking responsibility for delivery.
- Trusts others and inspires trust.
- Ambitious for our charity, the library sector and for children and young people.
- Strategic thinker who can also absorb and analyse detailed information.
- Entrepreneurial, with the ability to spot opportunities and develop them.
- Asks for feedback and is able to accept and act on it to improve their own performance.
- Understanding of inclusion and its importance within a diverse society.
- Commitment to own continued professional development.
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you.
Job Title: Head of Charity
Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas
Working Hours:4 days per week, with flexibility as required
Salary: £36-£40K (£45-50K FTE)
Contract Type: Permanent (subject to a 3-month probationary period)
Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme
Accountable To: Board of Trustees, through the Chair
About us
TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company.
We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission.
You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity’s future, strengthen partnerships, and ensure effective service delivery.
About you
Ideally you will have:
- Experience in managing or leading a small organisation, charity or service.
- Strong leadership and organisational skills, with the ability to manage competing priorities.
- Experience developing and improving services based on user need and evidence.
- Excellent communication and relationship-building skills.
- Experience supporting, supervising or managing staff and/or volunteers.
- High emotional intelligence and commitment to person-centred services.
- Commitment to equality, diversity and inclusion.
- Ability and willingness to travel locally to TALK groups and meetings.
Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement.
For more information, please see the attached Job Description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Finance Officer - Purchase Ledger
Location: Highbury & Islington. Unfortunately, there is no step free access.
Salary: £31,000
Shift Pattern: 37.5 hours per week, Monday to Friday: 09:00 - 17:00 This is a Hybrid role 3 days based in our Head Office and 2 days work from home with occasional visits to our various services.
About the Role
We're looking for a Purchase Ledger to join our Finance team to help the organisation meet its financial and legal obligations as well as support central and operational teams with their financial budgets and controls to manage and maximise funds. You’ll be part of a collaborative and supportive finance team, helping to improve processes, develop financial tools, and deliver training where needed.
This role is essential for ensuring the organisation meets its financial and legal obligations, optimising the management of funds entrusted to us for our vulnerable residents and participants. Your work will ensure financial accuracy and integrity across the Group and its subsidiaries, enabling our services to run smoothly and effectively. You will be responsible for managing supplier payments, staff expenses, and procurement processes, ensuring accuracy, timeliness, and compliance with organisational policies
Key Responsibilities Include:
- Producing regular reports to support transparency and informed decision making
- Support with weekly forecasts and monthly credit card reconciliations
- Maintain and update financial records and reporting templates
- Assist with audit preparation and ensure compliance with SIG policies and legal standards
- Monitor spending trends and provide clear reports and analysis
- Act as a key contact for finance-related enquiries and stakeholder communication
About You
We are looking for someone experienced in Purchase Ledger, a detail-oriented finance professional who thrives on structure, accuracy, and making meaningful contributions within a purpose-led organisation. You will need to understand the importance of financial integrity in the not-for-profit sector and be passionate about using your skills to support effective service delivery for those who need it most.
Are you someone who has a positive, can-do attitude to your work and take pride in being highly organised, dependable, and responsive. You’re comfortable working with numbers, systems, and people and you know how to balance all three effectively in a fast-paced environment.
We’re looking for someone who is:
- Highly organised, with strong attention to detail and a commitment to quality
- Proactive and able to take initiative in a fast-paced, evolving environment
- Comfortable balancing independent work with collaborative team efforts
- A confident communicator, able to engage effectively with stakeholders at all levels
- Knowledgeable in financial control processes and reporting best practices
- Experienced in using finance systems and managing large volumes of data
- Friendly, approachable, and values-driven with a passion for supporting others
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete a DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and fixed term for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Prevention and Intervention Programme Manager to line manage the Advisors (Sexual Violence Liaison Officers) and be responsible for an SVLO programme to support students who have experienced sexual violence, sexual harassment, gender-based violence and/or domestic abuse at any point in their lives. The Programme Manager will need to work closely with the Advice Service Manager to support the Specialist Advisors in working alongside the generalist advice provision. The Programme Manager will oversee the Active Bystander Programme as well as the expansion of new and existing programmes, including developing personalised packages for departments and an attractive offer for external partner organisations.
Have you got demonstrable experience of working with individuals who have experienced one or more of the following: sexual violence, harassment, gender-based violence or domestic abuse? Have you got an understanding of the impact of sexual violence and sexual harassment on survivors, and how to support them with a trauma informed approach? If the answer is yes, then we want to hear from you.
Our ideal candidate will continue to develop and embed the trauma-informed Consent and Tackling Sexual Misconduct strand to enhance and grow the Active Bystander Programme. The right candidate will scope and develop propositions for new and innovative prevention and intervention programmes. The successful role holder will also manage the planning and implementation of an SVLO programme, in collaboration with UCL colleagues (such as Student Support and Wellbeing Services, the Casework team, and the Crime Prevention & Personal Safety team).
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
This is an exciting time for the Trust as we are in the second year of our ambitious NLHF funded activity plan. You will be providing support for the volunteer journey from recruitment and onboarding, to role support across all areas of volunteer activity in the park.
This role will be key to supporting the ongoing development of our volunteering programme and ensuring that the correct processes are followed, volunteers and schools/learning groups have the information they need, resourcing is at appropriate levels and rooms, and equipment is booked as needed.
You will work as part of the Content, Learning and Engagement team, line managed by the Senior Volunteering Manager.
The role is offered on a one-year fixed term contract with Crystal Palace Park Trust. Any extension is subject to funding.
This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and the London Borough of Bromley.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.
With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks.
This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.
Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.
Line Manager: Provisionally the Chairman of the board of trustees
Accountable to: Provisionally the Pepper Foundation board of trustees
Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.
Salary: £46000-£50000 FTE Pro Rata (depending on experience).
Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.
Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.
Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.
Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.
Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.
Management: The Head of Fundraising will manage and support:
• the fundraising team comprising a Fundraising Officer and Community Fundraiser
• the communications, marketing and PR agency
• our Database administrator (volunteer, part time)
• our Volunteer Co-ordinator (volunteer, part time)
Works with:
• the Head of Trusts and Foundations
• the Accounts Administrator (volunteer, part time)
Key relationships:
• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers
• Pepper board of trustees
• Colleagues at our partner hospices
Key requirements:
• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.
• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.
• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity
• Build fundraising campaigns to gain support through direct marketing
• Deliver agreed fundraising strategies, business plans and budgets
• Drive, monitor and report on the progress of the fundraising strategy and budget
• Ensure that the charity’s case for support is compelling, inspirational and effective
• Maximise, develop and retain records of financial contributions from all sources
• Raise public awareness to position the charity as one of the top three local charities
• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training
• Attend meetings and events to deliver promotional talks and presentations about the charity
• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme
• Attend trustee meetings and prepare reports on all fundraising and marketing activities
• Manage the recruitment of new fundraising staff and volunteers
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.
What is The Guildford Institute?
We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.
What Can We Offer You?
Some of the key benefits of working with us include:
· A small, friendly, supportive team environment
· A varied job role with lots of opportunities for creativity and personal input
· Training & professional development opportunities
· Flexibility with how the 30 hours of the role are divided across the week
· Engagement with a wide range of community members
· A generous annual leave allowance
· A central Guildford location
About the Role
The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.
The points below identify some of the post-holder’s core areas of responsibility:
· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels
· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising
· Support brochure production, including proofreading, layout input, and coordinating distribution
· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays
· Design a variety of marketing materials for external and internal use
· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists
· Build partnerships and support promotional outreach to raise awareness of the Institute's offer
What We Seek in You
· A passion for and commitment to the aims and the work of the Institute
· An enthusiasm to build on and promote the Institute’s programme of activities
· Previous marketing and communications experience
· Excellent written skills
· Strong organisational skills and ability to meet deadlines
· Excellent attention to detail
· Strong interpersonal and customer service skills
· A flexible, adaptable approach is essential
Full Person Specification details can be found within the Job Description.
The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.
Key Information & Application Method
This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.
Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)
To apply, please send us a copy of your CV together with a short (1-page) covering letter highlighting why you would like to work for our charity plus how your skills and experience relate to this role.
Application closing date: Monday 23 March 2026
The client requests no contact from agencies or media sales.