System administrator jobs in Bedale, north yorkshire
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Do you want to help improve health & care for people in Hertfordshire? Are you passionate about making a difference by ensuring people’s voices are heard? Would you like to work with a motivated and dynamic team, who embody our values of equality and compassion? If so, we might have an opportunity for you.
We have an exciting new position in the team, who will play a crucial role in enabling the day-to-day running of the organisation. You will provide support across the team relating to both administrative and project-related tasks, as well as within our distinguished signposting & information service, helping us make a difference to the people of Hertfordshire.
The client requests no contact from agencies or media sales.
The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for a proactive and organised Membership and Events Officer to join the Magistrates’ Association on a 12-month maternity cover basis.
This is a varied and hands-on role, supporting our membership, events and branch network. You will play a key part in ensuring our members receive a high-quality service, while also helping to strengthen and grow our local branch activity across England and Wales. This role sits within our small staff team.
Alongside managing membership processes with our third party support organisation, you will take a lead role in delivering small national events and supporting our network of volunteer-led branches. This includes working closely with branch officers, delivering inductions, and helping to reinvigorate areas where engagement is lower.
About you
You will be someone who enjoys working across multiple areas, is comfortable managing competing priorities, and takes a proactive approach to getting things done.
You will have experience in membership support and event delivery, and be confident working with volunteers and stakeholders at all levels. Strong organisational skills and attention to detail are essential, particularly in relation to managing data and financial processes.
A working knowledge of Direct Debit (BACS) processes, including renewals and handling failed payments, is important for this role.
Most importantly, you will be someone who is approachable, practical and able to build strong working relationships, helping to support and strengthen our branch network.
We will be conducting interviews on a rolling basis, so early application is advised.
Key responsibilities
- Supporting the delivery of an efficient and responsive membership service, including renewals and member enquiries
- Managing Direct Debit (BACS) processes, including renewals, collections and handling exceptions, alongside third party membership support organisation.
- Acting as a key point of contact for branch executives, providing support and guidance when needed.
- Supporting the reinvigoration of areas with low or declining MA representation
- Planning and delivering key events, including:
- Four retired member events per year, including a Christmas lunch/dinner
- Regional branch meetings (typically once per year across multiple locations)
- The Royal Garden Party reception
· Administration of webinars, setting up of events using Wordpress
- Supporting the maintenance of accurate membership data and contributing to reporting
- Working collaboratively with colleagues, volunteers and external partners
What we’re looking for
Essential
- Experience in a membership organisation, charity, or similar environment
- Experience of organising and delivering events
- Experience of working with databases or CRM systems
- Experience of managing or administering Direct Debit (BACS) processes, and other payments.
- Experience of working with BACS reporting files (e.g. ARUDD, ADDACS)
- Strong organisational skills and attention to detail
- Excellent communication skills
- Ability to build positive working relationships with volunteers and stakeholders
- A proactive approach and ability to work on your own initiative
Desirable
- Experience of supporting volunteer-led groups or committees
- Experience of delivering inductions or training
- Experience using Wordpress and Mailchimp
- Experience of supporting engagement or participation in a membership setting
- An interest in the work of the Magistrates’ Association and the wider justice system
The client requests no contact from agencies or media sales.
Trusts Fundraiser
Location: Remote – Homebased
Contract: Part Time - 25 hours per week | Permanent
Salary: £29,656.01 - £31,134.23 (Full Time Equivalent)
Deafblind UK has championed people with dual sensory loss since 1928, helping them to overcome the unique set of challenges they face. We support the rights and interests of deafblind people of all ages, in the belief that they deserve the opportunity to live their lives to the fullest, retain their independence, and be included in their local communities. Wellbeing, emotional and practical support forms the cornerstone of our support services. These services are entirely ‘bespoke’, recognising the uniqueness of every individual, and they are based very firmly on our fundamental belief that disability does not mean inability.
The Impact You'll Make
In Trusts, we secure funding to help our colleagues deliver the services described above. So, we enable our colleagues to make a very real difference to the lives of those affected by dual sensory loss. We regard that as a privilege.
What We Need
An individual who will share our view, and who can enhance our team with their experience and expertise. Someone who will bring passion, who is not afraid of hard work, and a good team player. Someone who wants to help make a difference.
What you’ll be doing
You will produce excellent and compelling funding applications, based on thorough research. You will liaise with colleagues to help construct applications. Once funding is secured, you will steward your portfolio of funders to ensure that they are well informed about our work and inclined to provide us with further support. You will ensure that records are accurately maintained on our CRM system.
You will bring to the role:
- Proven experience in Trusts Fundraising
- Demonstrable evidence of first-class writing skills, with the capacity to translate complex subject matter into a compelling, and easily understood case for support
- Good research skills, with the ability to match the organisation’s projects and strands of work with funders’ priorities
- Good organisational skills with the capacity to meet multiple deadlines
- Good admin skills, with a good eye for detail, and a commitment to 100% accuracy
What You’ll Get In Return
- A strong, supportive, productive, high-performance team
- A commitment to personal development and growth in the job
- Flexible working arrangements
- The opportunity to help make a difference on behalf of one of the most vulnerable groups in society
- 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
- Westfield Health – which includes the below:
- Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
- A Doctor line giving access to a GP 24/7
- A discount scheme
- Gym membership discounts
- 24-hour employee helpline
- Workplace Pension - eligible employees are enrolled onto the workplace pension scheme
Please see attached Job Description and Person Specification for further details.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Payroll & Systems - Location
Remote working (home-based with occasional travel to Bristol)
Head of Payroll & Systems – About the Role
Join Hft at a pivotal moment as we move to our transformation phase. We’re looking for a senior leader to bring together payroll, systems, data and administration into a connected, high-performing service driving efficiency, insight, and better outcomes for colleagues and the people we support.
Head of Payroll and Systems - Benefits
- £65,000 per annum
- The People's Pension 3% employer / 5% employee contribution
- Life assurance 3x salary from day one
- 25 days holiday plus 8 bank holidays
- Free independent mortgage advice
- TELUS Health EAP
- Aviva DigiCare+ digital GP, annual health check and nutritional consultations
- Medicash health cash plan covering optical, dental and more
- Up to 25% off at 3,500+ gyms via My Gym
- Specsavers eyecare vouchers for screen users
- Blue Light Card eligible
Head of Payroll and Systems - Your Responsibilities
- Lead teams across Payroll, Systems, Data and Administration
- Oversee complex payroll operations (accuracy, compliance, improvement)
- Integrate and optimise HR systems (HRIS, ATS, LMS)
- Develop people data, reporting and insights
- Partner with senior stakeholders to support organisational decision-making
About You
- Proven experience leading multi-functional teams
- Strong background in payroll and HR systems
- Data-driven with the ability to generate meaningful insights
- Experienced in change and transformation
- Collaborative, resilient and stakeholder-focused
Why Join Hft?
At Hft, we support learning disabled adults to live the best life possible.
We are:
- Purpose-led organisation with real impact
- Supportive, collaborative culture
- Opportunity to shape and improve, not maintain
- Flexible, home-based working
Apply today to be part of a leadership team driving meaningful change across the communities we serve.
We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.



About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Administrative Coordinator will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.
Main responsibilities
Administration and Systems Management
- Manage AHS central inbox(es) and escalate matters to the Business Administrator and Business Manager as appropriate
- Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
- Manage and update shared digital platforms, databases and documents to ensure accuracy and compliance
- Manage administrative functions such as task tracking in a fully virtual environment
Team Coordination and Support
- Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
- Provide key administrative support during meetings, including business and study meeting minutes as required
Finance Delivery and Support
- Manage the AHS finance inbox, directing queries and escalating issues as needed
- Support invoice processing, including maintaining accurate records
- Prepare payment requests and documentation in line with internal processes
- Maintain up-to-date financial administration files across shared systems
Operational Delivery and Implementation
- Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
- Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
- Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Administrator and Business Manager
Knowledge, skills and experience
Essential criteria
- Experience of working in a health and/or data research environment
- Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
- Proficient in Microsoft Office suite of software
- Able to manage information electronically through databases and spreadsheets
- Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines
- Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
- Understanding and experience of using finance systems (e.g. Sage)
Desirable criteria
- Experience of working in an organisation in its infancy or a start-up
- Understanding and experience of using project management tools and techniques
Dimensions
- This is expected to be a full-time post
- AHS is a national organisation, and our activities take place across the UK
- Primarily home working, with flexibility to travel across several geographical locations in the UK
Application Process
Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is 26 April 2026
Interviews are currently expected to be held during the week commencing 08 June 2026
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2026. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
Working with approximately 45 staff, the HR & Admin Officer will provide effective and well-organised HR and administrative support across the organisation. The role ensures smooth people processes, reliable administrative coordination and highquality support for the CEO and Senior Leadership Team (SLT).
The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days.
Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.
Who are we looking for?
We are looking for an organised and proactive HR & Admin professional who is motivated by supporting people and contributing to our cause.
If successful in this role, you will be a trusted first point of contact for colleagues and a discreet, reliable support to senior leaders. With excellent attention to detail and strong IT skills, you will manage the employee lifecycle, maintain accurate records and coordinate diaries, meetings and travel.
You’ll also play a key role in creating a positive colleague experience, including bringing people together through well‑planned internal events. Above all, you’ll share our values and enjoy helping a purpose‑driven organisation to make a difference.
Role Requirements
Duties will include but not be limited to:
HR Support
• Act as a first point of contact for routine HR queries, providing timely and professional advice.
• Administer the employee lifecycle, including onboarding, contracts, changes of terms, probation and leaver processes.
• Maintain accurate and confidential employee records, ensuring GDPR compliance at all times.
• Support recruitment administration, including interview coordination, offers and pre-employment checks.
• Provide administrative support for absence management, performance reviews and appraisal processes.
• Assist with HR reporting and people data as required.
CEO & Senior Leadership Team Support
• Provide confidential and proactive administrative support to the CEO and SLT.
• Coordinate diaries, meetings and scheduling, ensuring effective use of time.
• Book and manage travel arrangements, including transport, accommodation and itineraries.
• Arrange and prepare meeting rooms, including room bookings, catering and technology requirements.
Together Days & Internal Events
• Take ownership of the planning, booking and coordination of all-staff Together Days.
• Source and manage venues, suppliers, catering, travel and accommodation as required.
• Coordinate logistics, timelines and budgets to ensure events run smoothly.
• Communicate clearly with colleagues before and after events.
• Gather feedback to support continuous improvement of future events.
Administration & Office Support
• Provide general administrative support to ensure the effective running of the organisation.
• Maintain HR templates, policies and people documentation.
• Support invoice processing and supplier administration linked to HR and events.
• Act as a reliable point of contact for internal administrative queries.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
Person Specification
Essential
• Previous HR Officer/administration experience.
• CIPD L3 qualification (or working towards).
• Experience in working with senior stakeholders.
• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
• Excellent communication skills, both verbal and written, with a high level of professionalism and discretion.
• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
• Experience in developing and maintaining internal processes and filing systems.
• Confident in dealing with difficult conversations and complex situations.
• Ability to work independently with minimal supervision, while also functioning effectively as part of a team.
• Commitment to the mission and values of the organisation, with a genuine passion for making a positive impact.
• Professional and positive manner and approachable to establish and maintain good working relationships at all levels.
• Understanding of (and commitment to) an inclusive culture.
• Employment rights to live and work in the UK
Desirable
• Experience of organising events or staff away days.
• Previous experience of working within the Charity sector.
• Working knowledge of Health & Safety requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections.
Salary: £45,125 FTE, equating to £27,075 pro-rata
Contract: Permanent, part-time contract, 0.6 FTE
Location: Home-based within UK
Hours: 22.2 hours per week, potentially worked flexibly
Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata.
Deadline for applications: Noon, Tuesday 12 May 2026
Interviews: Online, 2 June 2026
To Apply
Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.
Aims and scope of the post
The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.
Responsibilities and tasks
Budgeting and forecasting
- Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget.
- Support budget forecasting for project tenders, ensuring due diligence and financial viability.
Reporting
- Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts.
- Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting.
- Produce minutes of the audit committee meetings and contribute to the minutes of board meetings.
- Complete statutory reporting to Companies House, the Charity Commission and HMRC.
- Submit the relevant reports to funders to ensure timely receipt of grant payments.
Financial management
- Process supplier invoices and carry out twice-monthly payment runs.
- Raise customer invoices for consultancy work, licensing agreements, training, and other income due.
- Carry out credit control for overdue customer invoices.
- Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions.
- Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access.
- Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders’ usage.
- Respond to financial queries from customers, suppliers, funders and staff members.
- Manage grant receipts.
- Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop.
- Oversee the purchase ordering system.
Accounting
- Carry out monthly bank account and credit card reconciliations.
- Complete month-end procedures, including processing accruals, prepayments and depreciation.
- Maintain the fixed asset register and inventory list.
- Ensure accurate accounting for restricted and unrestricted funds.
- Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations).
- Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts.
- Act as the main point of contact to external auditors, providing all required information.
Risk management
- Lead on maintaining the organisation’s strategic risk register.
- Ensure adequate annual insurance.
- Regularly review the reserves policy to ensure that it meets the needs of the organisation.
- Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose.
Line management
- This role does not line manage any staff
General responsibilities
- Following the principles of Collections Trust’s policies and procedures.
- Additional duties as may reasonably be required from time to time.
Line management
The Finance Manager reports directly to the Chief Executive.
Person specification
Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best.
Please note that the Finance Manager will need to have the right to work in the UK.
Essential knowledge, skills and qualities
- A part-qualified accountant or equivalent knowledge gained through relevant experience.
- Three years’ experience in a similar role, ideally in the charity sector.
- Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel).
- Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience.
- An excellent eye for detail and consistency.
- Honesty and integrity.
- Enthusiasm, flexibility and proactive approach.
Desirable knowledge, skills and qualities
- A working knowledge of Xero or comparable accounting software.
- Familiarity with appropriate charity accounting practices (SORP regulations).
- Autonomy and ability to work effectively under own initiative.
- Strong verbal communications skills, able to convey financial information to a non-financial audience.
- Good organisational skills.
- Ability to work well within a team and manage others effectively.
- Commitment to ongoing personal and professional development.
- An understanding of relevant retail and/or consultancy operations.
The client requests no contact from agencies or media sales.
APB exists to support Religious Order Bursars (and others) involved in the management of their charities. A vacancy in the post of General Secretary will arise later this year due to the retirement of the current post holder.
The General Secretary is responsible for the day-to-day administration and management of the Association which has over 200 members. The General Secretary ensures the APB website is kept up to date and useful resources are available to support members in their work. Each year an annual conference is held over either 3 or 4 days, and the General Secretary is responsible for the organisation of this.
This is a home-based position that will require attendance at in person meetings from time to time and at the 3 or 4-day annual conference each October.
The post holder will need to be flexible and have a good knowledge of Microsoft office including excel, good administrative skills and an approachable manner as the key link for members. General knowledge of finance and accounts would be an advantage.
The closing date for completed applications is midday on Friday 1st May 2026.
Interviews to be held on Tuesday 12th May in the FCJ Centre, 32 Phoenix Rd, London, NW1 1TA
No agencies please.
APB supports religious bursars & staff who deal with the financial affairs of their Provinces and who put the finances at the service of the mission.
Clinks
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
This is a fantastic opportunity for an experienced and organised candidate to join Clinks and play a key role in delivering our annual programme of events and training.
The Events and Training Officer will lead on the planning, coordination and delivery of Clinks’ busy calendar of member engagement activity, including online and in-person events, training sessions, and our flagship annual conference.
Events and training at Clinks are delivered collaboratively across teams, and the post-holder will help coordinate this programme while also taking an active role in delivery. They will ensure that Clinks’ events and training offer is high quality, accessible, well-promoted, and responsive to the needs of the voluntary sector working in criminal justice.
This role requires someone who is confident managing multiple priorities, working collaboratively across the organisation, and building strong relationships with external stakeholders.
Reports to: Senior Member and Digital Development Officer
Responsible for: None
1. Duties and key responsibilities
Events and Training Programme Coordination
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Coordinate the delivery of Clinks’ annual programme of events and training, working with colleagues across the organisation to ensure a consistent, high-quality offer.
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Manage the full event lifecycle, including planning, logistics, speaker and facilitator liaison, registration, delivery support and follow-up.
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Act as the main point of contact for all events and training enquiries, providing excellent support to members, delegates and partners.
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Ensure events are delivered in the most cost-effective way, to budget, and in line with Clinks’ internal processes.
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Support staff across Clinks to deliver events and training sessions, including providing guidance, templates, systems support and coordination.
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Promote all events and training opportunities through appropriate channels, working closely with communications colleagues.
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Manage relationships with external facilitators and event partners to ensure smooth delivery and strong collaboration.
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Monitor pricing and access to ensure smaller organisations are supported, while also contributing to Clinks’ income generation targets.
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Collect, analyse and report on feedback and evaluation data to inform continuous improvement.
Annual Conference Planning and Delivery
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Lead on the planning and delivery of Clinks’ annual conference, working closely with colleagues across the organisation.
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Coordinate venue liaison, suppliers, programme planning, speaker management, delegate communications and event-day delivery.
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Develop and manage the conference project timeline, ensuring milestones are met and risks are proactively addressed.
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Support opportunities for sponsorship, partnerships and income generation linked to the conference.
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Ensure the conference reflects Clinks’ strategic priorities and provides an engaging, inclusive experience for members and stakeholders.
Membership Engagement Support
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Support the wider Membership team to ensure events and training align with Clinks’ membership offer and benefits.
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Encourage member engagement through forums, learning opportunities and networking events.
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Work with colleagues to identify unmet need across the sector and shape future event and training activity accordingly.
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Contribute to the development and implementation of Clinks’ membership and engagement strategy, particularly where it connects to events delivery.
Systems, Administration and Digital Support
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Oversee event booking and registration systems, ensuring accurate records and smooth user journeys.
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Maintain and update relevant website content linked to events, training and learning resources.
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Ensure event data is recorded accurately to support evaluation and reporting.
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Support ongoing improvements to systems and processes for managing events and training efficiently.
General responsibilities
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Represent and be an ambassador for Clinks
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Work to support the mission, ethos and values of Clinks
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Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
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Support and promote diversity and equality of opportunity in the workplace
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Work collaboratively with others in all aspects of our work
Person specification
Experience
Essential
· Experience of planning, coordinating and delivering events or training activity, both online and in-person.
· Experience of managing event logistics and administration, including booking systems, delegate communications and follow-up.
· Experience of working with a range of stakeholders, such as members, external partners, speakers or facilitators.
· Experience of working collaboratively as part of a team, while also being able to take responsibility for tasks independently.
Desirable
· Experience of coordinating or supporting delivery of a large-scale event such as an annual conference.
· Experience of evaluating events or training activity and using feedback to inform improvements.
· Experience of supporting income generation through events, training or related activity.
Skills and abilities
Essential
· Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a busy programme environment.
· Excellent attention to detail, including accurate handling of event data, bookings and communications.
· Confidence delivering training sessions or contributing directly to delivery where required.
· Strong interpersonal and communication skills, with the ability to build positive relationships with colleagues, members and external partners.
· Ability to work proactively, using initiative to solve problems and improve processes.
· Confidence using digital tools and systems, including online event platforms, booking systems and databases/CRMs.
Desirable
· Ability to support the development of new event and training offers in response to member need.
· Experience of supporting marketing or promotional activity for events and training.
· Understanding of accessibility and inclusion in event delivery, ensuring a positive experience for all participants.
Knowledge
Essential
· Understanding of the role of the voluntary and community sector, and the importance of strong networks, learning and collaboration.
· Awareness of the need for events and training to be high quality, accessible and responsive to stakeholder needs.
Desirable
· Knowledge of the criminal justice system and/or organisations working within it.
· Understanding of the challenges faced by smaller VCSE organisations, particularly around access, capacity and resources.
Personal attributes and other requirements
· Able to travel nationally across England and Wales.
· Able to work evenings and weekends and stay away from home overnight where necessary.
· Work well as part of a small team and independently, with a flexible approach to work.
· Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
· Commitment to the values and ethos of supporting people in the criminal justice system.
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Clinks is the national infrastructure charity dedicated to supporting voluntary organisations working with people in the criminal justice system
About This Job
This role provides maternity cover for the First Aid Manager within the Cadet Activity team and is responsible for overseeing the delivery and governance of first aid training across the Army Cadets. The post holder will ensure that first aid provision aligns with national governing body requirements, maintain qualification records on the Cadet MIS, and provide expert guidance to volunteers delivering training. The role also involves acting as an Internal Quality Assessor, supporting syllabus development, and promoting first aid provision both internally and externally. In addition, the position supports national training delivery, quality assurance, and the effective management of first aid activities, ensuring safe, consistent and high-quality training opportunities for cadets and volunteers across the UK.
Essential Skill
· Excellent written and verbal communication skills
· Strong organisational and planning skills
· Ability to build effective working relationships with internal and external stakeholders
· Budget management and financial monitoring skills
· Information gathering, analysis and problem-solving skills
· Ability to provide subject matter expertise and guidance on first aid training and governance
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and the head office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 19th April 2026.
Interviews will be expected to be held shortly after.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Strategic Finance Transformation Lead - 6 months Contract (with possible extension), Fully Remote
Candidates applying for this role, should be able to join in May 2026.
We're looking for a senior finance leader to reimagine and transform the finance function at 38 Degrees.
This role aims to ensure that finance has the relevant operational setup. The role is also responsible for moving finance from transactional to truly strategic, embedding insight, governance and clarity at the heart of decision making.
Reporting to an empowering COO, you'll design a modern, proportionate finance model that enables impact, accountability and sustainable growth.
Hybrid: Fully remote - with travel to London and organisational events as needed.
Salary: £62,472 - £68,536 per annum. 38 Degrees is currently piloting a four-day week at full salary.
Duties & Responsibilities
- Lead the redesign of the finance operating model, shifting from fragmented, admin-heavy processes to a lean, insight-led and strategically aligned function
- Review and streamline financial policies, processes and structures, eliminating duplication, shadow administration and unnecessary complexity
- Design and implement a simplified finance model that maximises value from outsourced accountancy and bookkeeping provision
- Deliver high-quality financial reporting, insight and scenario analysis to support the COO and Directors in strategic decision making
- Establish and embed clear, proportionate governance, controls and accountability across the organisation
- Oversee and reset relationships with outsourced finance providers, auditors, banks and systems suppliers to ensure effective, value-driven delivery
Person Specification
- Extensive experience leading finance transformation, redesign or turnaround in a complex, fast-paced environment
- Proven ability to operate at both strategic and operational levels, influencing senior stakeholders and non-finance leaders with credibility
- Strong background in finance business partnering, translating complex financial information into clear, accessible insight
- Demonstrable experience working with outsourced or shared-service finance models and managing third-party providers
- Professionally qualified accountant (ACA, ACCA, CIMA or equivalent), with a strong grasp of governance, risk and compliance
- Very strong experience on Charity SORP
Timelines for the role:
Role will be closing on 20th April, 2026
First stage interview 28th and 29th April, 2026
Second stage 30th April, 2026
Candidates shortlisted for this role will be required to answer two questions which will be submitted along with the CV and the Equal Opportunity Form by the closing date (20th April, 2026).
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
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Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
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Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
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Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
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Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
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Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Events and Community Coordinator - Remote (UK based) – 0.8FTE
- Salary: £30,000 for 0.8 FTE (£37,500 FTE equivalent) + 5% pension + 25 days holiday
- Location: Remote (must be UK-based), with occasional travel for events
- Eligibility: Applicants must have the right to work in the UK
- Application deadline: 20 April 2026 at midday (GMT)
The Engineers and Scientists in Business Fellowship (ESBF) is a UK charity with a clear mission: to champion the impact of business education for engineers and scientists.
Through our flagship Sainsbury Management Fellows programme, we award £50,000 MBA scholarships to outstanding individuals, supporting them to study at leading global business schools. Our Fellows go on to lead organisations, build companies, and drive innovation across sectors.
We also support entrepreneurship across more than 50 UK universities by sponsoring enterprise competitions for engineering and science students, helping them develop entrepreneurial skills early and turn ideas into ventures with real-world potential.
Founded by Lord David Sainsbury and delivered in partnership with the Royal Academy of Engineering and the National Physical Laboratory, our work sits at the intersection of science, business, and leadership.
The Role
This is a role for someone who enjoys making things happen and bringing people together.
As our Events and Community Coordinator, you will deliver a high-quality events programme while building strong, lasting relationships across a network of 400+ Fellows. You will play a central role in shaping how our community connects, contributes, and grows.
You will also lead on our CRM system, helping us use data more effectively to strengthen engagement and support alumni philanthropy.
Working in a small, collaborative team, you will have real scope to shape the role, particularly as we build towards our 40th anniversary in 2027.
Key Responsibilities
- Plan and deliver a programme of high-quality events, including our flagship events and events with partner organisations.
- Build and maintain strong relationships with Fellows, supporting an active alumni community.
- Coordinate engagement initiatives, including networks and special interest groups.
- Manage and develop the CRM system to support engagement and fundraising.
- Contribute to the smooth running of the organisation as part of a small team.
About You
You are organised, proactive, and people-focused, with a natural ability to build relationships and keep multiple priorities moving.
You will bring experience in events delivery and community or stakeholder engagement, along with strong communication skills and attention to detail. Experience managing CRM systems is important and previous experience in higher education, charity, fellowship or scholarship management would be a bonus.
Why Join Us?
- Be part of a purpose-driven organisation with national impact.
- Work with an inspiring network of leaders across business, science, and engineering.
- Shape how a growing alumni community connects and contributes.
- Join a small team where your ideas and input matter.
- Play a role in a significant milestone: our 40th anniversary.
The client requests no contact from agencies or media sales.
Department: Data, Digital & Technology
Contract type: Permanent
Salary Level: Circa £36,300 per annum
Location:Home Based (UK wide travel as required)
Reports To: Senior Project Manager
About this role:
The Product Support Specialist will play a key role in supporting the day-to-day operation, improvement, and effective use of NFCC’s digital platforms and services. Working within the Digital Transformation team, the postholder will act as a central point of coordination for business-as-usual support, helping to manage incoming queries, triage issues, maintain accurate records, and ensure that requests are responded to in a timely and structured way.
The role will work closely with the Senior Project Manager, Business Analyst, stakeholders, suppliers, and colleagues across the wider Data, Digital and Technology team to support the smooth running and ongoing improvement of NFCC’s digital products, including the website and other core platforms. This includes translating issues and requirements into clear tickets or briefs, supporting Agile ways of working, contributing to sprint and release activity, producing user guidance and training materials, supporting workshops where required, and helping to ensure that systems remain effective, user-focused, and aligned with organisational and fire sector needs.
What we are looking for:
We are looking for someone who is organised, proactive, digitally confident, and able to balance routine support activity with coordination across multiple systems and stakeholders. You will need to be comfortable handling queries, assessing issues, working with suppliers, and keeping accurate records, while also contributing to continuous improvement across our digital services.
The successful candidate will be expected to quickly build strong working knowledge of NFCC’s digital platforms and use this to support users, coordinate activity, and help improve the effectiveness of our systems and services.
What You’ll Bring:
- Experience supporting digital platforms such as websites, content management systems, CRMs, or community platforms (WordPress highly desirable).
- Experience working in a digital, product, platform, or business support role within a technology, digital delivery, or systems-based environment.
- Strong day-to-day support skills for digital platforms, including responding to queries, triaging issues, coordinating actions, and maintaining high standards of user support.
- Experience working with internal teams and external technical suppliers to progress issues and resolve defects or enhancement requests.
- Ability to assess issues, use sound judgement, and decide when matters can be resolved directly or escalated appropriately.
- Ability to translate user needs or problems into clear, concise tickets, briefs, or actions for technical teams.
- Confidence supporting or leading workshops where required to gather information, clarify issues, and help progress support or improvement activity.
- Excellent organisational skills, with the ability to manage competing priorities, handle reactive tasks, and maintain accurate support logs or trackers.
- Strong written and verbal communication skills, with confidence engaging both technical and non-technical audiences.
- Good digital confidence and the ability to quickly learn systems, processes, and user journeys.
- Experience using ticketing or workflow tools, such as Monday . com, Microsoft Planner, or similar platforms.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams).
- Familiarity with Agile or sprint-based working environments.
- Experience of producing basic platform or website reporting, including use of tools such as Google Analytics, would be an advantage.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date: 30th April 2026
Interviews:Week commencing 11th May 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.



