Team administrator jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Employment Specialist to play a pivotal role in our Employability Services in Merton.

Sounds great, what will I be doing?

You will support a caseload of 20 – 25 clients to find competitive and sustained employment. Around 20% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick. Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering or managing employment services, ideally within mental health or primary care settings, alongside IPS training or a willingness to complete it. You will have proven experience managing teams, including supervision, coaching, mentoring, and performance management, with a strong track record of achieving service targets and quality standards. With excellent stakeholder engagement and partnership-building skills, you will be confident improving systems and processes to enhance service delivery. You will demonstrate strong IT capability across Microsoft Office and database systems, alongside excellent written and verbal communication skills, with confidence presenting to a range of stakeholders. A person-centred approach, strong customer service ethos, and a solid understanding of employment and mental health barriers are essential, along with knowledge of safeguarding, equality and diversity, data protection, health and safety, the Equality Act 2010, employment law, and a commitment to continuous professional development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking a Fundraising Officer with experience in finding, applying for and securing grants, with an interest in exploring and planning for new income generation.This is a great opportunity to join our organisation and play a pivotal role in growing income that supports our mission and vision.

The Fundraising Officer will focus on Trusts and Foundations fundraising initially, with opportunity to explore additional income streams over time. 

We are looking for a dynamic, highly motivated and experienced individual with a proven track record in fundraising roles within the not-for-profit sector.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £23,000 - £27,000 (calculated on a pro rata basis)

Location: Hampshire

Contract:  Fixed Term until 31st March 2027

Hours p/w: 17.5 Hours per week 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.

How to apply:

Please apply with a cover letter and an up to date copy of your CV via our careers site.

• Closing date for applications: 5th March 2026

• Interviews will take place on the 12th and 13th March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Role overview

The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.

This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.

About us

We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.

We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.

Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.

Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.

Purpose of the role

As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.

This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.

Key responsibilities 

Delivery of educational programmes

• Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
• Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
• Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
• Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
• Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
• Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
• Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
• Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
• Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
• Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
• Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards

Person specification:

Education and qualifications

• University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
• Willingness to develop project coordination and event delivery skills, with support and training

Experience and knowledge

• Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
• Experience assisting with event administration, logistics, or communications
• Experience working collaboratively with colleagues or external stakeholders
• Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
• Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
• Experience handling data and information accurately, with an understanding of confidentiality and data protection
• Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
• Awareness of compliance requirements such as data protection and information governance

Skills and abilities

• Clear written and verbal communication skills, with the ability to adapt communication for different audiences
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
• A proactive approach to problem-solving, with the ability to escalate issues appropriately
• Able to work independently on allocated tasks and collaboratively as part of a team
• Willingness to learn, take responsibility, and develop skills over time
• Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
• Demonstrates professionalism, integrity, and respect for confidentiality
• Calm, positive and reliable, with a commitment to personal development and learning
• Committed to equality, diversity and inclusion in all aspects of work
• Takes initiative and shows enthusiasm for supporting high-quality education and events

Desirable

• Experience of working or volunteering in the charity or not-for-profit sector
• Experience of working in healthcare, education, or a research-related environment
• Experience of using design or content creation tools such as Canva or InDesign
• Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution

Benefits

• Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
• Annual cost-of-living review, subject to the financial performance of the organisation
• Flexible working hours within core business hours (8:00am – 6:00pm)
• Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
• Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
• Enhanced maternity/paternity package
• Interest-free travel loan
• Access to an Employee Assistance Programme and YuLife wellbeing platform
• Private medical insurance, with discounted family rates
• Bike to work scheme
• Death in service benefit (4× basic salary)

****looking for Kent based****

As a Client Support Advisor at LASAG, you will be one of the frontline points of contact for
individuals affected by asbestos-related illness. You will provide compassionate,
knowledgeable, and practical support—via phone, email, and in-person—to patients,
families, and carers. Your work will help ease their journey, signpost them to appropriate
services, and ensure they feel supported and heard.

Handle incoming enquiries via LASAG helpline (phone, email) in a timely and
empathetic manner.
 Provide emotional support and active listening.
 Signpost clients to relevant services such as support groups, benefit advice, legal /
compensation services, and medical professionals.
 Maintain accurate records of client interactions, safeguarding confidentiality and
adhering to data protection policies.
 Help organise and deliver support group sessions (both virtual and in-person) and
other LASAG-led activities.
 Collaborate with nurses, trustees, volunteers, and partner organisations to ensure
continuity of care.
 Support with outreach efforts (e.g., community events, awareness campaigns) to raise
awareness of LASAG’s services.
 Contribute to continuous improvement by providing feedback on service delivery,
identifying gaps, and helping to develop best practices.

Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.

Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.

We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.

As Chief Executive, you will:

•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.

•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.

•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.

If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £67,991 p.a. (The salary is on a progressive pathway)

Contract: Permanent / Full-time

Location: The Stowe Centre, 258 Harrow Road, London W2 5ES

How to apply:

Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.

Closing date for applications: 9am Friday 20th February 2026

Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Calan DVS is one of the largest domestic abuse charities in Wales and we are committed to working in partnership to end domestic violence and abuse. Our staff are passionate about what they do and deliver much needed services to support some of the most vulnerable people in society.

Our service was formed in 2012 as a result of a merger between Neath & Lliw Valley Women’s Aid and since 2012, other Women’s Aid organisations have also joined the group including Brecknock Women’s Aid, Bridgend Women’s Aid and Ammanford Women’s Aid.

Our vision:

At Calan DVS, our vision is to work towards safe and resilient communities free from domestic violence and abuse. To achieve this, we aim to relieve the distress, suffering and poverty experienced by families exposed to domestic violence and abuse. We also aim to educate the public regarding the causes and effects of domestic abuse along with prevention methods

The Lotus Project:

The Lotus Project is a new service within Calan DVS which has been co-produced with survivors and stakeholders.  The new service has been implemented to support individuals who are accessing Calan Domestic Abuse services and who have also experienced Sexual Violence.

The service will operate from a trauma informed, strengths based perspective in order to ensure each survivor has consistent yet individualised support throughout their recovery journey.

Each survivor who accesses the service will have the opportunity to receive specialist support through our Sexual Violence Counselling service, tailor made group work program and one to one support.  Survivors will have regular strength based goal setting sessions with their Sexual Violence Support Worker.

Consultations and collaborative working are at the heart of working in a trauma informed way, therefore the Lotus Project will continue to be developed alongside the support staff and survivors who access the service. 

About the Role:

The Fundraising Engagement Officer will play a crucial role in building relationships, boosting community participation, and supporting fundraising initiatives for Kids Operating Room.

This position will concentrate on outreach, donor reporting, event coordination, and partnership growth across sectors, including universities, civic organisations, schools, and community groups. 

Key Tasks and Responsibilities:

Centre for Global Operations (CfGO) Tours & Visitor Engagement 

· Act as the primary host for CfGO tours, ensuring they are engaging and aligned with fundraising objectives. 

· Manage tour logistics, including bookings, team and material preparation, and visitor follow-up, to include companies. 

Community Fundraising & Engagement 

· Respond to inbound community fundraising enquiries and provide stewardship to supporters. 

· Develop fundraising packs, storytelling materials, and social media assets. 

· Develop outreach for community events and fundraising initiatives. 

· Build and maintain regional relationships with clubs, organisations, and faith groups. 

· Track community fundraising pipeline and assist with income forecasting.

Universities & Student Engagement 

· Represent Kids Operating Room at freshers’ fairs, university events, and student conferences. 

· Build partnerships with societies, medical groups, and RAG committees. 

· Coordinate guest lectures, student fundraising activities, and campus collaborations. 

Rotary Clubs & Civic Organisations 

· Organise and deliver presentations to Rotary clubs, church groups, and civic societies. 

· Expand Rotary engagement across Scotland and develop district-level opportunities. 

· Create a calendar of civic presentations and nurture ‘Civic Champions.’ 

Schools Outreach 

· Organise & deliver assemblies and classroom talks to inspire student involvement. 

· Support simple school fundraising activities such as sponsored events and bake sales. 

· Develop and distribute a comprehensive ‘Schools Pack.’ 

Trusts & Foundations Research Support 

· Update and expand research lists for trusts and foundations. 

· Conduct initial prospect research and draft letters of intent or applications. 

· Prepare briefing notes for meetings and identify fundraising opportunities at events. 

Event Support 

· Assist with KidsOR events, including breakfasts, civic engagements, and CfGO visits. 

· Manage guest lists and represent the organisation at public events when required. 

CRM & Administrative Support 

· Log outreach activities and maintain accurate records. 

· Pass warm community contacts to the Individual Giving Manager for stewardship. 

· Track civic group calendars and manage follow-up cycles. 

· Undertake reconciliation of CRM

· Apply for Gift Aid 

· Writing thank you letters for donors 

Reporting 

· Support and develop the standardisation of reporting processes for trusts and foundations, including scholarship fund updates. 

Necessary Skills and Attributes:

· Strong communication and presentation skills. 

· Experienced in CRM Systems (ideally Raiser’s Edge). 

· Ability to build and maintain relationships across diverse groups. 

· Organised, detail-oriented, and capable of managing multiple projects. 

· Passion for global health and charitable fundraising.

After a successful Inspiring Minds Campaign that raised £50m over a 10-year period and achieved the goal of providing bursaries to 1 in 4 pupils, the Latymer Foundation is now entering a new strategic period. A new three-year strategy will sustain and grow bursary provision, driving us towards the goal of achieving needs-blind admissions, whilst positioning Latymer as the independent school that sets the global standard for access, inclusion and opportunity.

Within this context, the Head of Philanthropy will play a vital role in securing the financial resources that sustain Latymer’s sector-leading bursary programme, ensuring that talent, not financial circumstance, determines access to a life-changing Latymer education.

The Head of Philanthropy role will have a strong personal focus on major gifts fundraising, whilst overseeing all philanthropic income streams — Major Gifts, Regular Giving and Legacies.

Salary circa £75,000 per annum, dependent on experience.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website via the Apply button.

Closing date: 9.00 am on Monday, 23rd February 2026.

Interviews 1st Round (Virtual) – Tuesday 3rd & Wednesday 4th March 2026.

Interviews 2nd Round (In-person at Latymer Upper School) – Wednesday 11th March 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support Staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010; however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Senior Community Action Worker

Salary: £30k per annum

35 hours per week (flexible)

25 days A/L pro rata + contributory pension scheme

Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve.  Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.

The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.

An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.

For an informal discussion about the role call Alex Howell. 

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH 

Closing date: 5pm Thursday 26th February 2026

Interviews: Friday 6th March 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

As an interim Supervising Solicitor in Public Law, you will supervise and carry out CPAG’s public law legal aid cases, to benefit families and children in poverty. You will play an active role in managing CPAG’s legal practice and conduct high-profile public law litigation. 

We are looking for someone who is passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

We welcome applications on a secondment basis.

For more information about this post and to apply download the Supervising Solicitor - Public Law (Interim)

Immigration Caseworker

We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.

Position: Immigration Caseworker
Salary: £27,089 to £28,783 per annum, dependent on experience
Location: Bournemouth, Christchurch and Poole
Hours: Full time, 37 hours per week
Contract: Fixed term, 12 months
Closing Date: Monday 2 March 2026, 9am

About the Role

This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.

Key responsibilities include:

• Working towards an agreed IAA qualification level with a personalised training plan
• Keeping accurate training and supervision records in line with regulatory requirements
• Providing face to face and remote immigration advice to local residents
• Managing a caseload and preparing applications, letters and supporting documentation
• Liaising with statutory and non statutory bodies on behalf of clients
• Maintaining clear, compliant and confidential case records
• Supporting colleagues with immigration related queries
• Keeping up to date with immigration law, policy and best practice
• Contributing to service development, reporting and quality assurance
• Representing the service at relevant meetings and with partner agencies

About You

You do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.

Essential skills and experience include:

• High level of written and spoken English
• Strong writing skills for reports, letters and submissions
• Ability to manage multiple tasks with excellent attention to detail
• Experience of working with vulnerable people in a sensitive and professional way
• Confidence using IT systems for case recording and document production
• Ability to follow procedures and maintain high standards
• Strong interpersonal and communication skills
• Commitment to equality, diversity and inclusive services

Applications are welcomed from people with lived experience of migration.

About the Organisation

The organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change.

In Return

• Ongoing training and development
• Generous annual leave
• Access to online health and wellbeing resources
• Employee Assistance Programme
• Employer pension contributions
• Life leave policy, including an extra day’s leave for your birthday

Other roles you may have experience of could include: Immigration Adviser, Caseworker, Advice Worker, Support Worker, Welfare Adviser, Legal Support Officer, Client Adviser, Project Worker, #INDNFP

If you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London.

For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment.

For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives.

This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders.

The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place.

Job description

Employer Engagement, Outreach, & Representation

• Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark.
• Identify, approach and engage new employers, promoting participation in funded skills and employability programmes.
• Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers
• Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities.
• Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies.
• Act as the main point of contact for employers, maintaining regular communication and strong working relationships.
• Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives.
• Represent Rinova professionally at employer meetings, industry events and stakeholder forums.
• Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in.
• Work closely with internal project teams to align employer engagement with participant needs and programme outcomes.
• Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements.
• Maintain accurate records of employer engagement, opportunities created and outcomes achieved.

Values, Inclusion & Professional Practice

• Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds.
• Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention and progression.
• Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working.
• Contribute positively to Rinova’s employee-owned, collaborative culture, sharing learning and supporting team objectives.
• Uphold Rinova’s values and mission, ensuring a participant-centred, partnership-led approach to delivery.

Person Specification

Please address all points in your supporting statement and give examples

Essential Skills, Knowledge and Experience

Employer Liaison & Brokerage Skills

· Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts.

· Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement.

· Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities.

· Ability to manage multiple employer relationships and maintain clear communication and follow-up.

Experience of Creative and/or Hospitality Sector

· Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries.

· Understanding of employment pathways, roles and recruitment practices within these sectors.

· Ability to speak confidently with employers about skills needs, workforce challenges and progression routes.

Partnerships, Outreach & Stakeholder Engagement

· Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds.

· Confidence representing an organisation externally and building trust with senior stakeholders.

· Ability to work collaboratively with partners to achieve shared outcomes.

· Experience supporting or contributing to employer forums, networking events or stakeholder meetings.

Communication, Administration & IT

· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.

· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.

· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.

· Experience of managing confidential data and records in line with GDPR requirements.

Professional Practice & Values

· Empathetic, professional and culturally aware when working with diverse participant groups.

· Strong commitment to equality, inclusion and accessibility in programme delivery.

· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.

· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.

· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.

Desirable Skills, Knowledge and Experience

· Experience working on publicly funded programmes.

· Background in careers advice, job brokerage/recruitment, employability support or IAG.

· Existing employer contacts within the Southwark or London hospitality and/or creative sectors.

· Experience contributing to events, employer forums or sector-based initiatives.

· Experience working across multiple boroughs or projects simultaneously.

Facilities Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Facilities Officer
Salary: £32,891 to £33,819 Pro-rata
Location: Office Based-Chard, Somerset
Tenure: Permanent, Part Time-15 hours per week (Job-Share, afternoons) 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have proven experience in the delivery of a professional Facilities Management service?

Do you have Technical expertise in office maintenance and manual handling?

Then we'd love to hear from you!

At ActionAid UK, we’re driven by a bold mission: a world where women and girls live free from violence and discrimination, and can claim their rights. We’re looking for a Facilities Officer to help create the kind of workplace environment that makes that mission possible every single day. If you love making things run smoothly, take pride in high standards, and want a role where your work directly supports people doing life-changing work, this could be the opportunity for you.

Based in our Chard office (with remote support links to our London team), you’ll be the person who keeps our office environment safe, welcoming, resilient and values-led. You’ll be a key point of contact for staff, visitors, suppliers and contractors, making sure our workplace is a  friendly and well-managed space. One day you might be coordinating engineers to resolve an urgent building issue, and the next you could be ensuring new starters feel confident about health and safety procedures, supporting office events, or helping colleagues with travel and accommodation arrangements.

This is a hands-on, varied role where you’ll support the day-to-day rhythm of the office while also spotting opportunities to improve how we work. You’ll oversee reception and administration essentials, including managing outgoing mail efficiently and cost-effectively, keeping accurate cross-charging records, and maintaining effective systems for stationery, supplies and office consumables. You’ll play a central role in ensuring visitors are supported with the information, logistics and practical help they need to have a safe and productive stay, and you’ll help keep internal communications flowing by sharing relevant updates around the office.

You’ll also take real ownership of the office environment along side your Job-Share co-worker, working to service levels and agreed processes, listening to feedback, and continuously improving the service we provide. You’ll ensure facilities equipment is secure, maintained and compliant, including items requiring legal checks such as PAT testing, and you’ll maintain accurate asset information. You’ll be a main contact with cleaning services to set clear standards and monitor cleanliness, waste disposal, recycling and supplies, and you’ll organise confidential waste and recycling in line with best practice. From managing deliveries and ensuring the right equipment is in place for moving items safely, to attending the premises out of hours if needed for urgent repairs, you’ll help ensure staff can work confidently and safely. Security and safe working are central to this role. You’ll support building access control, assist with fire and building safety procedures, promote safe working practices, and work alongside security colleagues to support safe travel for staff. You’ll also support the Facilities and Security Manager with information gathering for renewals such as travel and office insurance, and coordinate with our London facilities team where travel and accommodation bookings are required.

We’re looking for someone who brings proven experience delivering a professional facilities management service in a similar environment, with a strong customer service mindset and the confidence to build a positive service culture around them. You’ll have practical technical knowledge of office maintenance, repairs and improvements, and you’ll be comfortable managing supplier relationships, raising orders, and handling associated financial processes. You’ll be organised, calm under pressure, and able to juggle immediate daily needs alongside longer-term projects. You’ll also be someone who can identify risks early and take sensible action to reduce them.

Experience as a First Aider and/or Fire Warden, and experience of manual handling are important for this role, and it’s a bonus if you’ve worked with asset management, in the charity sector, or in office environments aligned to health and safety standards such as IOSH. Most importantly, you’ll share our values and bring a genuine commitment to feminist principles, safeguarding, and creating an inclusive workplace where women and girls’ rights are at the centre of what we do.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm