Volunteering development manager jobs
RSPCA Little Valley Animal Shelter is seeking an exceptional Chief Executive Officer to guide us through an exciting period of growth, transformation and renewed strategic ambition.
At Little Valley, our purpose is clear: to promote kindness, prevent cruelty, and provide outstanding welfare for the animals who rely on us. Our next Chief Executive Officer will inspire staff and volunteers, strengthen community partnerships, and lead with clarity, compassion and courage.
About the role
Our team is united by our compassion, collaboration, integrity, excellence and deep connection to our community - values that guide every decision we make. We are looking for a Chief Executive Officer who will champion these values in everything they do.
We are in a pivotal moment of investment and cultural renewal, with major developments underway - including improved facilities, modernisation of systems, strategic income growth and strengthened community engagement. This is your opportunity to lead an ambitious and much‑loved charity into its next chapter.
Key Responsibilities
(Full Job Description and Person Specification attached.)
- Lead the organisation’s strategic direction, ensuring alignment with our mission, values and long‑term goals.
- Drive high‑quality, compassionate animal welfare services across all operational areas.
- Provide visible, empathetic leadership that supports a positive culture for staff and volunteers.
- Ensure strong financial stewardship, diversifying income and securing long‑term sustainability.
- Strengthen partnerships, community profile and external relationships across the region.
- Champion innovation, operational excellence and continuous improvement at every level.
About You
You’ll bring proven senior leadership experience, exceptional communication skills, strong financial and governance capability, and the emotional intelligence needed to lead a complex and values‑driven organisation. Above all, you’ll bring a genuine passion for animal welfare and a commitment to ensuring values remain at the heart of everything we do.
Why join us?
As our Chief Executive Officer, you will lead a dedicated team, steward an organisation with strong foundations, and be at the forefront of shaping a more compassionate future for animals across Devon. This is more than a leadership role - it’s a chance to create lasting impact.
How to apply
Please submit your CV and a supporting statement (maximum two pages) outlining how your experience, leadership and values make you the right person to become our next Chief Executive Officer.
Application deadline: Tuesday 7 April, 5pm
We encourage applications from leaders who are motivated by purpose, committed to impact and inspired by the opportunity to shape the future of Little Valley Animal Shelter.
#Chief Executive Officer #Chief Executive #CEO #Chief Executive Officer
Our mission is to offer compassionate care and facilitate the rehabilitation and rehoming of animals across Devon.



The client requests no contact from agencies or media sales.
As our new HR Officer, you’ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do.
In this role, you’ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You’ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you’ll have real scope to innovate, influence improvements and challenge the status quo.
The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We’ve grown rapidly over the past five years, and with bold plans ahead, there’s never been a more exciting time to be part of our journey.
What you’ll be doing:
Operational HR Delivery
- Providing professional advice on HR policies, performance, grievance and disciplinary matters
- Keeping our HR systems and employee records accurate and up to date
- Designing and delivering key HR processes, including objective setting, pay letters and contract changes
- Managing the monthly payroll process accurately and confidently
- Supporting diversity & inclusion, wellbeing, learning and development initiatives
Partnering & Employee Relations
- Coaching and supporting managers across the business
- Supporting employee relations cases professionally and sensitively
- Building trusted relationships with teams to stay close to people priorities
Projects & Reporting
- Producing HR metrics and reports to help shape decision making
- Managing elements of our culture, change and organisational development projects
- Coordinating staff surveys and our Manager 360 Feedback programme
Recruitment & Onboarding
- Supporting the full recruitment cycle — adverts, screening, interviews and offers
- Ensuring new starters receive a warm, well-planned induction
What you’ll need:
- A confident HR practitioner with Level 3 CIPD (or equivalent experience)
- Skilled at advising managers and building strong professional relationships
- Analytical, detail-focused and comfortable working with both qualitative and quantitative data
- Ability to balance competing priorities and use your initiative
- A collaborative team player who takes pride in doing things well
- Passionate about great employee experience and committed to confidentiality, equality and continuous learning
With around 140 talented staff and an ever-evolving organisational landscape, we’re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we’re proud of: to improve imaging and cancer care for all.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Salary: £42,850–£47,130 per year
Location: London – hybrid (three days a week in the office)
Contract: Permanent
Working pattern: 9-day fortnight
This role offers the chance to shape and grow an international organisation’s institutional funding portfolio at a pivotal moment in its mission to accelerate climate action. You will build relationships with major donors, lead the development of high-value proposals, and help secure the support needed to deliver programmes that reduce global emissions. If you enjoy turning ideas into fundable projects and working collaboratively across teams, this role will give you scope to make a real impact.
The role
You will develop and manage relationships with government agencies and foundations, identifying opportunities that align with organisational strategy. You’ll lead the full proposal process — from shaping concepts and coordinating colleagues to writing persuasive six- and seven-figure bids.
You will also manage a diverse funding pipeline, support high-quality donor reporting, and help strengthen internal processes that support donor compliance and bid development.
What we’re looking for
- Significant experience securing institutional or government funding
- Strong understanding of European institutional donors
- Excellent bid-writing ability and clear, confident communication
- Strong numeracy and ability to design and interpret complex budgets
- Good understanding of monitoring and evaluation approaches
- A collaborative, organised and solutions-focused approach
What we offer
- Permanent role with a 9-day fortnight working pattern
- 25 days’ holiday plus public holidays and three additional Christmas closure days
- 10% employer pension contribution
- Health cash plan and private medical insurance (after probation)
- Enhanced family-friendly policies
- Monthly wellbeing allowance and Headspace membership
- Paid volunteering leave, moving-house leave and life assurance
- E-bike and bike loan schemes, and season-ticket loans
- Learning and development opportunities
Our commitment
We welcome applicants from all backgrounds, perspectives and experiences.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement and Giving Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Supporter Engagement and Giving Manager
England South
£42,323 per annum (pro rata for part time)
Ref: 133REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home
Contract: Permanent
ABOUT THE ROLE
Team: Strategy and Engagement / Fundraising and Supporter Engagement
As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact.
You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.
What You’ll Be Doing
- Lead the team to deliver the planned programme of work across acquisition, retention and stewardship
- Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters.
- Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities
- Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income.
This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You’ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you’ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Strong experience in managing a giving programme using both direct mail and digital channels.
- Experience in managing staff and supporting their development.
- A proven track record of creating and delivering fundraising campaigns.
- Good understanding of fundraising principles, including donor engagement, recruitment, and retention.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 29 March 2026
- Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering together
We're the charity making it possible for everyone to walk, wheel and cycle



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.
The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.
This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire.
Job Purpose
Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.
The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.
The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity.
Key Responsibilities
1. Community Engagement & Relationship Building
- Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
- Act as a liaison between the football club and the local community.
- Promote inclusion and diversity through outreach to underrepresented groups.
2. Programme Development & Delivery
- Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
- Education
- Health
- Inclusion
- Football Development
3. Staff and Volunteer Management
- Recruit, train and manage staff employees and volunteers who represent the Trust.
- Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.
4. Monitoring, Evaluation and Reporting
- Track the impact of community programmes using required and appropriate metrics and key performance indicators.
- Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
- Ensure compliance and governance with safeguarding, health and safety and data protection policies.
5. Marketing & Promotion
- Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
- Represent the Trust at community events, matchdays, and public forums.
6. Fundraising & Grant Management
- Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
- Build partnerships with sponsors, local businesses and charitable foundations.
7. Club Integration
- Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
- Manage the efficient coordination of player appearances and community involvement on behalf of the Club
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Strong experience in community development, sport development and youth engagement.
- Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
- Experience with grant funding processes
- Experience of developing organisational strategy within the sporting or charity sector
- Experience in partnership working with schools, councils, charities
- Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
- Monitoring & evaluation skills – ability to track KPIs and write impact reports
- Budget management experience
- Confident IT skills, including use of Microsoft Office and database software
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
- Understanding of health inequalities and barriers faced by children and families
- Understanding of equality, diversity and inclusion within community delivery
- A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including evenings and weekends
- Enhanced DBS clearance
- Degree or equivalent qualification, or demonstrable relevant professional experience.
Desirables
- Experience working in a football foundation or Trust
- Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Event planning or matchday coordination experience
- Recognised sports coaching qualifications
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
- Demonstrate good listening skills and have the ability to resolve issues where appropriate.
- Ability to multi-task whilst maintaining priority efficiencies.
- Focused on achieving Club, departmental and individual success.
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
SAFEGUARDING STATEMENT
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
EQUALITY STATEMENT
The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.
The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Location: ZSL London Zoo, Regents Park, London NW1 - Hybrid
Vacancy Type: Permanent
Salary: £40,000 per annum
Business Area: Enabling Functions and Professional Services
Purpose of the role
We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives. This role is focused on raising vital funds from individuals to support ZSL’s global ambition. You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact.
This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders. As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.
Key responsibilities:
Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy.
Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts.
Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher.
Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports.
Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.
Financial accountability: Keep accurate records and handle accompanying gift administration and recognition.
About you
- Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners.
- Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists.
- Experience working with fundraising databases and donor management systems.
- A proven track record in working with senior volunteers in a fundraising context.
- Knowledge of fundraising best practices and ethical considerations.
- Strong communication, interpersonal and relationship management skills.
About us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team
Closing Date: 6th April 2026
We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.
The selection process will involve two stages:
First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.
We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.
ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Marketing Manager
Fixed Term Contract to Cover Maternity Until January 2027
£44,374- £46,943 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you’ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns.
You’ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You’ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity.
Key responsibilities:
Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create:
o Creative campaign propositions/ strategic approaches to fundraising campaigns
o Look and feel guidance
o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots.
o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling.
· Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies.
· Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed.
Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include
o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative
o Day to day management of campaign creative agencies.
o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels.
· Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation.
· Overseeing the communications calendar and supporting integration and alignment of communications
· Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth
· Proactively participating in and leading aspects of wider team planning activities.
· Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant
· Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture
· Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
Strategic marketing planning:
o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels.
o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.)
o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels.
o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans
o Experience working across online and offline channels
o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns.
Stakeholder management:
o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads
o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners.
o Experience working and influencing across multiple teams and functions to achieve a common goal.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.
A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives.
Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.
Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way
Desirable criteria
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £36,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
- Level 3 qualification (or above) in Playwork, Early Years, or a related field.
- Minimum of three years’ experience working directly with children aged 4–11.
- Strong understanding of EYFS and Ofsted requirements.
- Experience planning and delivering engaging, age-appropriate play activities.
- Confident leading active, outdoor or adventure-based play.
- Sound understanding of safeguarding and child protection.
- Excellent communication and team leadership skills.
- Strong organisational and IT skills.
Desirable:
- Experience supporting children with additional needs or from diverse backgrounds.
- Experience supervising others or managing volunteers.
- Knowledge of current issues affecting children and families.
- Relevant training such as paediatric first aid or food hygiene.
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: Up to £42,440 GBP gross per annual (dependent on experience)
Hours: Full-time
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.
You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.
Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.
This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.
This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow
How to apply
We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 30th March, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
- Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
- Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
- Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
- Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
- If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Wednesday 18th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision
We’re seeking an ambitious and experienced Corporate Partnership Manager with a proven track record of growing and managing high value partnerships that exceed income targets and deliver meaningful societal change. This is a rare opportunity to work on our national partnership with Morrisons, worth approximately £5 million per year, and play a central role in one of the UK charity sector’s most significant retail collaborations.
You will drive income, engagement and impact across hundreds of Morrisons stores and sites, working closely with colleagues, suppliers and community teams to deliver a diverse programme of fundraising, commercial activity and awareness raising initiatives. You will also support the Senior Partnership Lead and Morrisons Partnership Lead in delivering our Morrisons partnership strategy.
Key Responsibilities
- Providing exceptional account management to ensure the partnership meets agreed income targets, KPIs and objectives at an appropriate cost to income ratio.
- Leading and developing key project areas within the partnership, ensuring opportunities are maximised and activity is delivered to a high standard.
- Planning and delivering bespoke fundraising challenges and events, collaborating with third party suppliers where needed.
- Supporting the delivery and growth of cause related marketing campaigns, managing contracts, invoicing and stewardship of Morrisons suppliers.
- Ensuring timely monitoring, evaluation and reporting on partnership performance and impact.
- Identifying strategic opportunities within Morrisons that support partnership goals, business objectives and Marie Curie’s mission.
- Preparing Commercial Participators Agreements (CPAs) and ensuring all commercial activity is compliant and delivered to agreed timelines.
- Achieving and exceeding financial targets, ensuring all income and expenditure is accurately recorded and reflected in budgets.
- Maintaining accurate CRM records and company information.
- Producing detailed income reports, financial analysis and quarterly projections for senior leadership.
What You’ll Need
- Proven track record in partnership management within a corporate-charity partnership setting or commercial setting
- Success in pitching and retaining existing partners from proposal development to employee vote strategies.
- Experience of meeting and exceeding income targets.
- Experience of identifying, prospecting, and securing income opportunities with corporate partners.
- Strong knowledge of corporate charity landscape, key sector and partnership trends, commercial insight, and awareness.
- Excellent verbal, written and presentation skills.
- Ability to communicate, influence and negotiate with a wide range of audiences at all levels.
- A creative thinker with an eye for detail who can come up with innovative ideas for company approaches, fundraising, communication, and stewardship campaigns.
Please see the full job description here
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Sunday 15th March 2026
Salary: £36,900 - £41,000
Contract: Full time, perm
Based: Hybrid role working 2 days per week in Morrisons HQ in Bradford
Interviews: We will be looking to conduct 1st round interviews on 23rd and 24th March 2026
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
We're recruiting an exciting new role which will be fundamental in developing a new youth programme offer focussed specifically on the 11-18 age group. You'll manage a small team to develop new programme activities and resources, strategically manage the project and it's stakeholders, and ensure the project has well maintained and effective governance. You will also champion and manage structures to ensure youth co-creation and participation is at the heart of the development of this new offer. As Girlguiding is a large volunteer-led organisation,you'll support the change process, ensuring strategic focus is given to the operational changes required to deliver this new youth offer as it develops, as well as ensuring our current members and volunteers are engaged, consulted and informed as we move towards delivery.
A broad experience of development of youth programmes, resources and activities is essential, as well experience of co-creation or participation of young people. The successful candidate will understand the challenges of large-scale change projects in member organisations, and be competent as project and programme manager.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours‘on-call rota’
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.
As Deputy Supported Housing Manager, you will play a central role in our- supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported.
Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported.
In delivering the role, you will work closely with the Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support. You will be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
You will bring experience of working in supported housing or similar services for young people and/or adults at risk, alongside experience in managing or supervising a team. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.
You will be an effective communicator with confident facilitation skills, able to navigate challenging situations with calmness and clarity. You will also have experience of overseeing safeguarding procedures within residential settings, and a clear understanding of how to maintain professional boundaries while building trusting, supportive relationships.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
This role will suit an ambitious, engaging and proactive individual with some membership / recruitment experience who is looking for their next career step and is motivated by working in a fast-paced environment. The role involves promoting the benefits of IFT membership, reaching out to and supporting potential candidates, engaging existing members, managing a pipeline of prospects and accrediting candidates.
You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.
Context: The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.
Specific responsibilities:
· To lead the recruitment of members including development of a marketing plan, pipeline, audience development
· To be responsible for the management and administration of membership accreditation
· To lead on member engagement, identifying key messaging and understanding members’ needs and priorities to inform delivery
· To ensure a thorough understanding of member skills and associated development of our CRM
· To plan and coordinate membership committee meetings including minuting, managing actions
· To support resource requests in association with the Business Manager
· The collaborate with the Business Manager on the annual membership renewal process
· To collaborate with colleagues on the development of corporate partnerships and events
· To carry out any other duties as may be required that are consistent with the responsibilities of the role
The list above is not exhaustive.
PERSON SPECIFICATION
Essential
· Experience of membership recruitment or recruitment
· Ability to work independently, driving forward recruitment campaigns and projects using your own initiative
- Ability to calmly and flexibly manage a full, varied and confidential workload and use initiative and skills of perception to define membership recruitment and engagement programmes
- Persuasive, credible, comfortable in dealing with senior company executives and turnaround professionals, with the desire and ability to understand their priorities, interests and skills
· Ability to build and maintain constructive relationships with members and volunteers
· Ability to understand the turnaround sector and new developments
- Tech savvy: the ability to identify where technology and systems can increase efficiency, organisation and quality
· Excellent written and verbal communication skills, able to adapt style to varied audiences, with a keen eye for spelling, punctuation and grammar
- Skilled use of 365 and Microsoft Office packages and the confidence and ability to learn how to use our new CRM
Desirable
Experience / understanding of financial/consultancy services
· Submit CV and a short covering letter setting out suitability according to the person specification
· No AI generated applications please.
· No agencies please.
The client requests no contact from agencies or media sales.
Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?
We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.
From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.
As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.
You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.
In this role you will:
- Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
- Lead the coordination of our volunteers and the assessment of social work student placements.
- Oversee services offering clients learning, training and employment support.
- Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
- Focus on increasing our innovation, testing and learning from different interventions.
About you
We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.
Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.
Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.
Flexible working
This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.
We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.
Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 March 2026
We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 February 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.
What we offer
Excellent Development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits


