Volunteering development manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
-
Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
-
Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
-
Produce dynamic newsletter content that strengthens reader engagement and drives action.
-
Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
-
Handle press enquiries and proactively promote 999 Club’s work across media channels.
-
Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth.
-
Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
-
Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
-
Produce regular reports, data and analytics on social media and website activity to inform strategy.
-
Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
-
Maintain and update the WordPress website, applying best practices in SEO and accessibility.
-
Support colleagues with research, case studies, consultations, and other initiatives.
-
Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
-
Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
-
Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
-
Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
-
Proven expertise in communications, marketing, and brand development.
-
Strong customer service and public relations skills.
-
High confidence with IT systems and a willingness to learn new platforms.
-
Experience maintaining a CRM database.
-
Experience in website design, management, and upkeep.
-
Hands-on experience managing social media for an organisation, charity, or company.
-
Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
-
Experience working in a community organisation or charity.
-
Knowledge of best practices related to homelessness.
-
Experience writing press releases and building relationships with media contacts.
-
Experience developing and/or managing Membership or Patron schemes.
-
Experience working with legacy media.
-
Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
-
An ability to be dynamic and to think creatively and strategically.
-
A solutions-focused mindset with a proactive approach to problem-solving.
-
Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
-
A commitment to lifelong learning and your own Continuing Professional Development.
-
A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
-
Excellent written and verbal communication skills.
-
Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
-
Adept at building relationships with colleagues, service-users (members) and partner organisations.
-
A people-centred, compassionate, and non-judgemental approach.
-
A belief and enthusiasm for 999 Club’s mission.
-
A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
-
Adhere to 999 Club’s policies and procedures at all times.
-
Demonstrate and uphold the values of 999 Club in all interactions.
-
Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
-
Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
-
Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
-
An basic Disclosure and Barring Service (DBS) check.
-
Two satisfactory references.
-
999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
First round interviews will be held on 18 June 2026
Second round interviews will be held on 25 June 2026
Please apply by submitting a CV and Cover Letter outlining your suitability for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Senior Programme Co-ordinator. The team at United Way UK is a passionate, friendly and collaborative group, committed to creating meaningful change in communities across the UK.
We value trust, strong teamwork, flexibility and reliability, and we work closely together to deliver programmes and partnerships that truly make a difference.
We have an exciting opportunity for a Programme Officer to join our small team. The role plays an important part in the planning and coordination of our core programmes and partnerships. The role is varied and would suit someone who is organised and confident in building relationships and working with a wide range of people. You will get to work with and present to corporate partners, charities and schools, travelling across the UK to ensure projects and events are delivered smoothly and professionally.
This role will help bring partners, charities and communities together to create practical, local impact across the UK.
What you will do:
- Help deliver programmes that create meaningful impact in communities across the UK.
- Work with charities, schools and corporate partners to coordinate volunteering projects, events and community activities.
- Support the growth and development of United Way UK’s core programmes, including Corporate Volunteering, Give Local, Reading Oasis and #DestinationDigital.
- Contribute to storytelling, impact reporting and communications that showcase the difference our programmes make.
- Be part of a small, collaborative team where your ideas, initiative and contribution will genuinely matter.
Day-to-Day Responsibilities
- Coordinate programme and project activities, ensuring delivery runs smoothly and to a high standard.
- Build positive relationships with corporate partners, charities, schools and community organisations.
- Support volunteering events and programme activity across the UK, including regular travel.
- Maintain programme trackers, records and budget information accurately and efficiently.
- Help create content for reports, presentations, social media and partner communications.
What You’ll Need
- A highly professional approach with flexibility, reliability and initiative
- Experience supporting programmes, projects or events, ideally within the charity, education, community or CSR sectors.
- Strong organisational skills and the ability to manage multiple priorities at once.
- Confidence communicating with a wide range of people and building positive relationships.
- Good written communication skills, including drafting content for reports or communications.
- A proactive and hands-on approach, with the ability to work independently and as a strong team player
- Willingness to travel across the UK and attend meetings in London regularly.
Why Join Us
- We are a small, supportive and driven team committed to creating positive change across the UK.
- Work flexibly in a home-based role with regular travel and the opportunity to build relationships nationwide.
- Play a meaningful role in programmes that bring partners and communities together to create local impact.
- Work in a collaborative culture built on trust, strong teamwork, flexibility and shared values.
Role Responsibilities
Please see the attached job description for full details.
Please submit your CV and a cover letter/supporting statement of no more than two pages which shares relevant experience and why you want to work with us.
• Interview venue: online interviews
• Important note: All applicants must have the Right to Work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
To lead and deliver Back Up’s People and Culture strategy, ensuring the organisation attracts, develops and retains a high-performing and engaged workforce aligned to its values and strategic objectives.
To act as a trusted advisor to SMT on all people-related matters, providing expert guidance on organisational development, culture, and workforce planning.
To oversee the effective delivery of HR operations, ensuring high-quality administration, compliance, and continuous improvement, with day-to-day processes delivered through the HR, People and Culture Administrator.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, ensuring alignment with Back Up’s values and commitment to diversity and inclusion.
· Partner with SMT and hiring managers to identify current and future workforce needs and develop effective recruitment and workforce planning strategies.
· Ensure role descriptions are consistent, future-focused, and aligned with organisational design and strategic priorities.
· Provide strategic oversight of recruitment processes, ensuring quality, consistency, and positive candidate experience.
· Monitor recruitment metrics (e.g. time-to-hire, diversity of applicants, conversion rates) and implement improvements.
· Oversee onboarding processes to ensure a consistent and high-quality experience for new starters.
· Ensure exit interview processes are delivered effectively and that feedback is analysed to inform retention strategies.
Employee Relations and Culture:
· Foster a positive, inclusive and values-led workplace culture where employees feel engaged and supported.
· Lead on complex employee relations matters, providing expert advice, managing organisational risk, and ensuring fair and consistent outcomes.
· Coach and support managers in addressing employee relations issues, performance concerns, and employee wellbeing matters.
· Work with internal groups (e.g. Wellbeing, Diversity & Inclusion) to design and deliver initiatives that strengthen engagement and organisational culture.
· Lead on staff engagement approaches (e.g. surveys, feedback mechanisms, action planning), ensuring insight is captured and acted upon.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Oversee monthly payroll, pension and benefits processes, ensuring accuracy, compliance, and timely delivery.
· Ensure appropriate controls, reconciliation processes, and data validation are in place, with day-to-day administration managed by the HR Administrator.
· Lead on benefits review and benchmarking to ensure Back Up remains competitive and aligned with organisational values.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Oversee the delivery and effectiveness of the induction and ongoing learning programmes
· Lead on the e-learning programme, ensuring content is relevant, impactful, and meets regulatory requirements
Performance Management:
· Oversee performance management processes, ensuring they are consistent, fair, and aligned with Back Up’s values and behaviours.
· Provide guidance and coaching to managers on performance management, including managing underperformance and supporting development.
· Line Management of HR, People and Culture administrator providing clear direction, development support and quality assurance across HR administration.
HR Systems, Data and Insight:
- Oversee HR systems to ensure they are fit for purpose, user-friendly, and effectively support organisational needs.
- Ensure data integrity and robust reporting processes are in place across all HR systems.
- Analyse HR metrics and provide insight and recommendations to SMT.
- Use data to inform workforce planning, organisational development, and continuous improvement initiatives.
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Identify and manage HR-related risks, escalating significant issues where appropriate.
· Support organisational audits by ensuring HR systems, records, and processes are compliant and well maintained.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
Experience
- CIPD qualification, equivalent experience may be considered.
- Proven experience in HR management, preferably within the charity or not-for-profit sector.
- Strong understanding of UK employment law and best practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with all
- levels of the organisation.
- Ability to handle sensitive information with confidentiality and professionalism.
- Team lead or Line management experience.
Knowledge and Skills
· Strong problem-solving and conflict resolution skills.
· Ability to develop and deliver training programmes effectively.
· Knowledge of recruitment best practice and employee engagement strategies.
· Attention to detail.
Desirable:
· Understanding of issues faced by people affected by spinal cord injury (SCI).
· Experience of working in the charity or not-for-profit sector; and inspiring and motivating volunteers.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Closing date: Rolling recruitment
Closing date: Rolling recruitment
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• The Charity Jobs Link:
• Charity Jobs will ask you for a CV & Cover Letter (CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your application and then let you know if you are to
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office with flexible homeworking in line with Crisis’ Hybrid Working Policy
About the role
This is a pivotal moment to join Crisis in a technical leadership role. We are approaching the go-live of our new Supporter CRM, built on Microsoft Dynamics 365, with launch scheduled for July 2026. As Supporter CRM Product Owner, you will play a central part in ensuring that go-live is a success – and then in establishing the continuous improvement model that will drive the platform forward. You will be bold in shaping the product vision, working closely with the CRM Journeys Lead and key stakeholders across the charity to bridge strategic goals with technology enablement.
Working within our Data, Digital and Technology team and reporting to the Business Systems Manager, you will own the product backlog, lead agile delivery sprints, and act as the primary technical expert and advocate for the Supporter CRM. We are collaborative by nature – you will bridge the gap between technical development and the ambitions of our supporter-facing teams, translating user needs into clear, deliverable requirements. Your work will be impactful: enabling an exceptional supporter experience is central to Crisis’ ability to grow income and engagement in pursuit of our mission to end homelessness for good.
About you
- Substantial experience of technical Product Ownership, ideally with hands-on knowledge of Microsoft Dynamics 365
- Proven ability to translate business requirements into technical specifications within an agile framework, leading delivery teams through sprints and releases
- Exceptional stakeholder management and communication skills – equally comfortable working with technical developers and non-technical colleagues at all levels
- Experience of driving high levels of user adoption for a new system or service, including establishing training, governance and change control processes
- Demonstrable track record of working as part of a cross-disciplinary team while being able to work on your own initiative
- A commitment to Crisis’ purpose and values, and to equality, diversity and inclusion
You may also have experience in one or more of the following: Fundraising or Engagement CRM in the charity sector; Dynamics 365 or other integrated Microsoft technologies; agile project management; change management and adoption; software development.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 21 May 2026 at 23:59
Interviews will take place online w/c 25 May
Interview process: Competency-based interview + written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fostering Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Fostering Service Manager
Homebased (travel across Scotland)
£61,995 per annum + £1,500 per annum Out of Hours Allowance + £750 per annum Homeworkring Allowance
35 hours | Mon–Fri | Permanent
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking from day one
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays
- Progression to salary target rate upon completion of 18 months of service.
- 45p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- Help@Hand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
Key Responsibilities:
- Operational responsibility for TACT Scotland
- To prepare and contribute to regular management meetings and development of the service including business planning for the area.
- To ensure all practice follows TACT’s child protection procedures and is able to manage complex child protection and safeguarding concerns within regulatory, policy and procedural guidelines.
- To ensure all children receive high levels of care in a safe and secure environment and that we expect the best possible outcomes for individual children.
- Achieving and managing a budget income and expenditure.
- To ensure high levels of foster carer retention and support across the Region,
- Take the lead on existing or future potential strategic partnerships with regional charitable partners.
What You’ll Need
- Dip SW/CSS/CQSW/Degree in Social Work
- Post qualifying experience in fieldwork, residential or family placement setting or substantial pre-qualifying experience.
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development.
- Experience of managing a diverse team.
- Up to date knowledge of relevant legislation.
- Ability to work within an agency framework and use policies and procedures appropriately.
- Knowledge of Trauma informed and therapeutic methodologies, as well as diversity and inclusion.
- Enhanced PVG (processed by TACT)
Travel
- Homebased role
- Monthly face-to-face meetings in Scotland area
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Monday 8th June 2026
- Interviews: Wednesday 17th June 2026 (Microsoft Teams)
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Apply early - we may close the role if we receive a high volume of applications.
Senior Service Manager: Tackling Loneliness
Part time 25 hours per week 3-year East Sussex County Council funded programme
Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex
Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates)
The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all.
As the Senior Service Manager, you’ll play a pivotal role in shaping this bold, system‑shifting programme that brings partners, communities and seldom‑heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you’re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people’s lives, this role offers the space, challenge and creativity to make a difference.
With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Please visit our website for the full job description, person specification and our application form.
Vacancy closes: at 5pm Sunday 31st May 2026
1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026
For job description and to apply, please visit our website
Completed application forms should be sent to HR via email.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
Supporting people and communities to thrive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: MK Volunteer Services Managers x 2
Responsible to: Volunteer Manager
Location: Milton Keynes, occasional travel to Aylesbury
Salary: £25,000 - £30,000 (FTE) depending on experience
Hours: 21.6 hours x 2 (Flexible working)
Contract: Permanent Contract x 2
BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment, and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight loss, you could be just who we are looking for!
We currently have an exciting opportunity for two MK Volunteer Services Managers to join our team, working flexibly from our office in Milton Keynes and from home.
Why are these roles so critical to us?
The MK Volunteer Services Managers will play a pivotal role in recruiting and managing volunteers in Milton Keynes for our social clubs and our home visiting services.
· One MK Volunteer Services Manager will support our existing social clubs, which provide a range of activities and services to people with vision impairment.
· One MK Volunteer Services Manager will support our home visiting services, which include reading, shopping and befriending services to ensure that local people with sight loss are not socially isolated and alone.
Have no doubts, these are roles with significant impact.
Your Responsibilities will include, but not be limited to:
Social Clubs & Events Role
· Supporting the delivery of existing social clubs, including organising activities and coordinating volunteer-led sessions.
· Supporting the planning and delivery of key events across the year (e.g. Volunteer Appreciation, AGM).
· Recruiting and managing volunteers involved in group-based activities.
· Providing administrative support to ensure activities and events are well organised and run smoothly.
Home Visiting Services Role
· Managing referrals and coordinating home visiting services, including reading, shopping and befriending support.
· Matching volunteers with clients appropriately, ensuring a positive and effective service.
· Supporting and maintaining relationships with volunteers and clients.
· Maintaining accurate records and supporting effective use of systems (including Beacon).
Shared Responsibilities (both roles)
· Supporting volunteer recruitment across Milton Keynes.
· Building positive relationships with volunteers, members and local partners.
· Contributing to the ongoing delivery and development of services.
You will spark our interest by being:
· A “People Person”: Having excellent interpersonal skills is crucial. This is a role that relies on working closely with volunteers and local people with sight loss.
· Well-organised and able to prioritise effectively: You will be able to manage a varied workload, balancing competing demands and focusing on what matters most to ensure services run smoothly.
· Community minded: You will be driven by a passion for making a positive impact on the lives of vision impaired individuals in our community, ideally having worked with volunteers to deliver services.
· Connected to Milton Keynes: This role involves working with individuals across the Milton Keynes area. Ideally, you will live in Milton Keynes or nearby, with good local knowledge and connections across the community.
· A confident communicator: You will be comfortable building relationships with a wide range of people, including volunteers, members and partners, and able to handle sensitive or challenging conversations in a calm and professional way.
· Resilient and adaptable: You will be able to manage changing priorities and respond to challenges positively, maintaining a calm and solutions-focused approach
Required Experience
· Experience working or volunteering in the voluntary/community sector – ideally with an understanding of the current challenges in the sector.
· Experience in recruiting, coordinating, or supporting volunteers or growing a team, service or project through community engagement.
· Demonstrable success in building partnerships, networking or stakeholder engagement.
· Comfortable managing projects or local services with limited supervision, ideally in a community-based setting.
· Experience of managing a varied workload and prioritising effectively across multiple tasks.
· Prior experience working with or supporting people with sensory loss would be beneficial, but not essential.
If our purpose excites you, and you feel you have the skills required to excel in one of these roles, we would love to receive an application from you!
We understand that the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.
Please apply with with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please indicate in your application which role would be your preference (Social Clubs or Home Visiting Services).
Please note, applications received with no covering letter will not be considered.
The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship.
BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
No agencies, please.
The client requests no contact from agencies or media sales.
Team: Community & Events
Location: Homebased living in Scotland, North-East England or Yorkshire
Work pattern: 35 hours per week, flexible working options available and welcomed
Salary: Up to £44,289.75 per annum
Contract: Fixed term until 1st June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Hub Manager:
The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.
About the Community & Events team:
-
We sit within the Marketing & Income Generation directorate
-
The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Hub Manager:
-
Lives in Scotland, North-East England or Yorkshire
-
Significant and extensive experience in Community Fundraising
-
Line management experience with track record of developing individuals and leading a team
-
Direct experience of working with volunteers
-
Experience of producing reports and analysis of activity against KPIs
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service
-
Salary Finance, which empowers you to take control of your financial wellbeing
-
and much more, which you can learn about
Interested? Here’s how to apply:
-
Application closing date: 20th May 2026
-
Virtual interview date: 29th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Background
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
Department Overview
Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale ‘student village’ in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London.
The University has global reach, including several partnerships with other leading universities around the world, and is grounded in its local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds: one of the highest proportions in the UK.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research trials, supporting student bursaries, mentoring students, and providing internships.
Role summary
Are you looking for a corporate partnerships role that contributes to a better society? Are you passionate about supporting the future pipeline of talent to fulfil their potential, regardless of their circumstances? Would you like to work with inspiring academics who tackle some of the world’s most pressing global challenges such as the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world.
The University of Birmingham is recruiting a Corporate Philanthropy Manager, an exciting role that will join us in our ambitious ‘Birmingham in Action’ campaign and help us to grow our philanthropic income. You will manage a portfolio of corporate partners and prospects and will work with colleagues across the University to develop a pipeline of significant philanthropic gifts across priority themes and projects, with the opportunity to shape these based on your fundraising experience. This role is a great opportunity to further develop your skills and will play a vital role in delivering projects to change lives locally, nationally and internationally.
A key member of the Development and Alumni Relations Office’s (DARO) Charitable Partnerships team, you will identify, create and manage corporate philanthropic partnerships with local, national and global businesses. You will have an enthusiasm for building relationships, the skill to interact with high-level corporate professionals and academics, along with the ability to translate complex information into a compelling case for support.
The Corporate Philanthropy Manager will be responsible for:
- Developing and strengthening relationships with key current corporate funders to the University to grow philanthropic income.
- Identifying and building relationships with new corporate funders with the opportunity to raise five and six figure gifts.
- Managing a pipeline of short, medium and long-term funding applications and relationships to enable year-on-year corporate philanthropy income growth.
- Oversight of key campaign programmes.
- Building close working relationships with academics, alongside other University colleagues, to find information needed to write clear and compelling proposals on existing and new areas of research, that aligns with the strategic priorities of corporate funders.
- Build effective, co-ordinated, working relationships with a range of external stakeholders.
- Managing the whole donor journey of a corporate funder, from identification to acknowledgement and stewardship.
- Meeting reporting objectives of funders and ensuring an excellent experience for funders.
- Efficiently use the Customer Relationship Management system to record and report on activity.
- Be responsible for adhering to relevant fundraising regulation and current data legislation in the UK and in target markets whilst ensuring fundraising is ethical and that due diligence is undertaken as necessary.
- Understanding the breadth of the University and appreciating the differences of each College.
- Understanding the context of our work in relation to the wider operations of the University.
- Fosters a fair and equitable workplace for all staff.
- Identify and respond to equality and diversity issues in line with relevant university policies and procedures.
- Supports the University’s sustainability agenda through resource efficient working.
- Any other duties commensurate with the grade.
Required Knowledge, Skills, Qualifications, Experience
- Educated to Degree level (or equivalent qualifications). Where no equivalent qualification is held, significant practical relevant experience and expertise in a similar role will be required.
- Evidence of writing motivational and persuasive reports or proposals – this could be demonstrated through performance in full time, part time or voluntary roles.
- The ability to understand and communicate complex expressions of academic vision to non-academic philanthropic supporters.
- Outstanding
- Understanding of and ability to represent the vision and mission of the University of Birmingham.
- Experience of working to a minimum of five figure gifts and exceeding targets.
- Ability to prioritise own workload under pressure and balance a range of competing deadlines.
- Passion for and knowledge of Higher Education, particularly research and the role of philanthropy.
- Ability to build strong relationships and engage with individuals and organisations, internally and externally.
- Ability to work collaboratively with a wide audience internally including academics and Professional Services staff.
- Personal confidence, independence and determination to succeed as an individual and as part of a team.
- The desire to support colleagues in the achievement of their individual and the collective goals and to celebrate others’ success as positively as your own.
- The ability to represent the University internally and externally through excellent interpersonal skills: diplomacy, discretion, tact, persuasiveness, the confidence to deal with a wide range of audiences, along with the ability to deploy negotiation skills when required.
- Good all-round IT skills including competence with all aspects of MS Office.
- The flexibility and willingness to work unsociable hours (evenings and weekends) occasionally, when required.
- Knowledge of the protected characteristics and duties under the Equality Act 2010. Including fostering good relations and advancing the universities Public Sector Equality Duty (PSED).
- communication and to present confidently to audiences of all sizes.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 35 and hundreds of volunteers work hard to achieve this aim and we now have a vacancy for a Local Groups Development Officer.
Is this position right for you?
We’re looking for a Local Groups Development Officer to support the growth of our community programmes that look to foster humanist community at the local level. You'll help develop aspects of this service delivery within Humanists UK. This is an exciting opportunity to get involved in a significant program, expanding the reach of the organisation within local communities.
If you are a skilled communicator, great at organising details, and building collaborative and productive relationships, then this role might be right for you.
What you'll be doing
You'll be part of the Community Services directorate. You'll work with our Head of Groups and Communities, Karen, as well as working closely with other members of the Community Services and People teams.
Our network of Local Groups is central to our work to ensure that people can connect with others, support each other, and contribute to our wider work for a kinder and fairer society.
In your role as the Local Groups Development Officer, you'll support the set-up and development of Humanists UK Local Groups. This includes the recruitment and support of volunteer teams, equipping them with the confidence, skills, knowledge, and resources to sustain their group. You'll also advocate for group needs and concerns, and ensure our volunteers feel valued and recognised, and that the impact of their work is acknowledged across the organisation and community.
Key Tasks & Activities
-
Supporting the recruitment, induction, and ongoing support of Local Group volunteer committees
-
Working with the Head of Groups and Communities to identify opportunities and locations for new Local Groups
-
Contributing to the ongoing development and support of established Local Groups
-
Acting as a point of contact for Local Group volunteers
-
Supporting Local Groups with internal processes, including setting up events, mailings, social media accounts, and other communications using our CRM system
-
Contributing to the creation, development, and review of Local Group volunteer resources
-
Recording, monitoring, and reporting on engagement across the network of Local Groups
Some evening work and travel is required for the role.
As a successful candidate
You will have strong organisational skills and attention to detail, and be able to manage a varied workload, balancing volunteer queries and support while ensuring internal processes are followed and systems are used in the most effective way possible.
You will also be a proactive and supportive team player and a self-starter. We are a small team who manage our own work, but value coming together to share ideas, support one another, and support our volunteers.
Salary will be in a range up to £18,000 pa. (£30,000 full time equivalent)
If this sounds like you
Download the full Local Groups Development Officer role description and person specification (PDF) or (DOCX), click 'Apply now', attach your CV, answer a couple of questions, and then tell us how you match the person specification of the role.
Applications should be submitted by 23:59 Sunday, 7 June 2026.
Shortlisting and interviews
Candidates shortlisted for an interview will be notified by week ending 12 June 2026.
Interviews for shortlisted candidates will be held on 17 June 2026 at our offices at 3 Waterhouse Square, London EC1N 2SW.
If you have any questions about the post, please feel free to contact the Head of Groups and Communities, Karen Hamilton, she will be very happy to talk more about the role with you.
At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a fantastic corporate partnerships manager to join our Income Generation team. This is a key role for the organisation, proactively leading on new business; delivering mid and high-value partnerships and maintaining a healthy and active pipeline of new prospects to support the long-term sustainability of our work. The successful candidate will develop compelling proposals and pitches to build new relationships and provide excellent stewardship for existing corporate partners. They will manage and deliver the Income Generation strategy, annual operational plan, and income forecasting and develop accurate annual budgets and forecasts, monitoring performance against plan and meeting KPIs and targets.
We are looking for an individual able to demonstrate a good track record of success in achieving and exceeding set income targets in corporate fundraising as well as devising, driving and delivering corporate fundraising plans. Excellent written and creative skills, with experience in developing relationships is crucial as is the ability to organise, prioritise, and deliver high-quality work to tight deadlines. Strong networking skills with the ability to manage high-profile relationships professionally and tactfully are essential.
You will work to forge and sustain long-term, constructive partnerships with new and existing partners that help us grow funds and achieve our charitable goals. You will:
· quickly learn and be able to articulate well our campaigns and victim service and their evidence base, our funding need, and the actions that corporates can and should take to prioritise safe and green use of roads, through funding us and supporting our campaigns
· find and unlock access to senior leads within companies not already working with us (e.g., public affairs, communications and corporate social relationship teams) as well as taking up the reins of stewarding relationships with some of the companies already working with us
· listen and understand corporates’ priorities, understanding their budgets, potential to fundraise within their teams and networks, and their safety, sustainability, policy and pr priorities; and articulate what Brake does and our need for help
· forge, together, actionable joint plans that generate funds for Brake from a company, directly or through their supply chain / customers. You will achieve six figure funding targets, by generating five figure funds from new and existing partners
· Work alongside team members in public affairs, PR, and public engagement to understand our programmes of work in campaigns and seek the engagement of new and existing corporate supporters in those programmes, for example through participation and sponsorship
· Be responsible for developing your own pipeline of leads and accurately forecasting income you will fundraise from this pipeline and listing partnership activities that will be delivered
· Operate within Brake’s Ethical Partnership Policy and other policies, which enables us to sustain our charity values and work alongside corporations safely.
· Be a team player and able to step up to the plate and speak up for the charity, for example giving speeches or undertaking interviews on the charity’s behalf.
Have a look at our comprehensive job description
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Do you have the passion and creative vision to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in shaping and strengthening our brand, ensuring it inspires action and helps more people connect with and support our work?
We are looking for a Brand Manager who will bring their creative expertise, strong eye for detail and collaborative approach to our brilliant marketing and communications team. This is a great role for someone with experience in brand or marketing who is looking for a flexible, part-time opportunity with a leading national charity.
A creative and driven individual who enjoys both strategic thinking and hands-on delivery, you’ll be passionate about building a clear, consistent and impactful brand. You’ll act as the guardian of our identity, ensuring that Target Ovarian Cancer’s brand is used effectively and creatively across all channels and by all teams.
With the support of the Interim Senior Marketing and Communications Manager, you’ll lead on developing and delivering high-quality design and brand assets, managing our Brand Hub and helping colleagues apply our brand confidently and consistently. You’ll work closely with teams across the organisation to coordinate marketing activity, develop plans and ensure everything we produce aligns with our wider strategy and objectives.
You’ll also play a key role in managing creative processes – from designing assets in-house to overseeing work with external agencies – as well as maintaining our photography and video library to ensure all visual content reflects our brand and values.
Collaborative, organised and full of ideas, you’ll be confident managing multiple projects, building strong relationships with colleagues and stakeholders, and supporting others to understand and champion our brand. Most importantly, you’ll be motivated to help us communicate more effectively, so we can engage more people to use our services, campaign for change, and support us through fundraising and partnerships.
If you’re excited by the opportunity to shape a meaningful brand and help drive real impact, we’d love to hear from you.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role is a part time, 14 hours per week worked over 2 full days and is a permanent position.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please do contact us if you would like to find out more about how frequently you would likely be required in the office for this role.
To apply to become our Brand Manager, please submit a CV and cover letter (one page maximum) .
Please also complete the equalities monitoring form, links to this are in the Recruitment Pack.
Please submit your application by Friday 22 May 2026.We will also be looking to schedule interviews week commencing Monday 1 June 2026.In the event you are invited to interview, you will be given the opportunity to let us know any reasonable adjustments you may require to the interview process.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us with the job title in the subject line.
The client requests no contact from agencies or media sales.
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in South West
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Team, Events Team, Sports Development Team, Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
- Intermediate to advanced level of MS work and Excel
- Ability to communicate both through written and verbal
- Full UK driving license as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knoweldge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role will see you leading the setup and delivery of the Income Maximisation Service, establishing processes, pathways, and ways of working that can be tested and improved to ensure delivery in line with nationally agreed standards and best practice guidelines.
Reporting to our Head of Welfare BDMA (Benefits, Debt and Money Advice), key areas of responsibility will include:
- Co-ordinating the allocation of resources and planning of support activities within the Income Maximisation Service, ensuring person centred support is provided.
- Overseeing caseload allocation and monitoring referral volumes.
- Carrying our regular quality assurance and compliance checks, including staff observations, file reviews, checking the accuracy of advice given.
- Managing the Income Maximisation team including recruitment, induction, identifying training needs, ensuring appropriate training is undertaken and that relevant policies, practices and procedures are adhered to.
- Ensuring that individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs.
- Keeping abreast of, and implementing, changes in social welfare law relevant to benefits and broader income maximisation.
- Liaising and working with local statutory bodies, national representatives, and other organisations as appropriate.
You will bring demonstrable experience of leading, managing and developing high performing Benefit or Income Maximisation teams across England and Wales and will have significant knowledge of the full range of welfare benefits available. You will have a solid understanding of statutory and discretionary support available to people from Central Government, Local Authorities, Energy companies and other advice charities and will be keen to utilise this experience to start and grow a new team in our national charity.
You will be contracted to your home address and will primarily work remotely from there, with occasional travel for regional and national staff and team meetings.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Overview of Role:
The CRM and Systems Lead plays a key role in supporting Church Army’s adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the ‘go-to’ expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.
Salary: £37,924 per annum (FTE, pro-rata for a part-time role)
Hours: 30-37.5 hours per week (0.8-1 FTE)
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days plus bank holidays (pro-rated for part time.) Some days are compulsory leave over Christmas when the office is closed.
Contract: Open-Ended, Permanent
Application Deadline: Friday 29th May 2026
Interview Date: Wednesday 10th June 2026
Next Steps:
For more information on the role, you can find the job description and application form on our website.
PLEASE NOTE, WE DO NOT ACCEPT CVs
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.