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This role is to support the Church of England's work in the House of Lords in relation to all matters of education policy. Working closely with the Bishop of Portsmouth (the Chair of the National Society for Education and Lead Bishop for Education) and a range of other Lords Spiritual, you will be providing advice, supporting policy articulation, maintaining links with MPs, peers and staff, and working with NSE senior staff to ensure effective communication of education policy.
The Church of England has a unique role in the education system, providing around 20% of all schools (around 4700 schools). Its national work is overseen by the National Society for Education (Church of England & Church in Wales), working closely in partnership with Diocesan Boards of Education, school and trust leaders, alongside strategic leaders in the FE and HE sectors.
The NSE is chaired by the Bishop of Portsmouth, who has also sat in the House of Lords since December 2025. He regularly speaks in debates and works across the House with a wide range of peers, also working very closely with ministers, particularly in the Department for Education. This role is to provide parliamentary and policy support to him and a range of other Lords Spiritual who will speak on education issues.
The role sits inside the NSE team, line managed by the Head of Education Policy, and then working closely with the wider team of other Parliamentary and Policy Researchers across the wider Church of England. It provides an excellent opportunity for someone looking to support the Church's work in education at the most strategic level.
The closing date for applications is 5pm on Monday 3rd August 2026.
Interviews will be held virtually on Thursday 6th August 2026.
- Supporting the Bishop of Portsmouth (Chair of the National Society for Education and Lead Bishop for Education), and a range of other Lords Spiritual speaking on education policy in the House of Lords
- Advising on and researching materials for questions, speeches and other interventions in the Lords. Monitoring and keeping the Bishops informed about relevant parliamentary developments and timetables.
- Liaising with MPs, Peers and their staff, Parliamentary officials, and others in and outside the NCIs on behalf of the Bishops.
- Drafting material for online and print publication about the Bishops' work, in close collaboration with communications officers in Church House and the Diocese of Portsmouth.
- Providing occasional research resource for the Bishops in their diocesan work, as and when required. This may involve researching and drafting talks, articles and lectures.
- Supporting the Head of Education Policy and Chief Education Officer in their wider policy-related responsibilities as and when required.
- Working with the wider Parliamentary Team to ensure that the Bishops are kept abreast of the wider activities of the Lords Spiritual and the Parliamentary Team
This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
The Parliamentary and Policy Researcher will be expected to regularly in London (at our office base - Church House, Westminster), and at the House of Lords. Flexibility in the working pattern will be required, due to the Bishops' duty weeks and other commitments in the Lords, as well as parliamentary sitting and recess dates.
The postholder will need to have access to the Parliamentary estate, so will be required to apply for a security pass sponsored by the Bishops, and will be expected to abide by the rules and codes set by Parliament that accompany the issuing of a pass. The postholder will also have access to the facilities offered to NCI staff, observing the responsibilities and protocols which apply to all staff of the NCIs.
ESSENTIAL
Skills/Aptitudes:
Excellent communication skills, verbally and in writing.
Proven ability in drafting briefing papers or press releases, bulletins or other accessible modes of communication
Excellent organisational skills, including time management, diary management etc.
Research skills, with the ability to gather information quickly and accurately and to produce content in forms suitable for both brief speeches and full-length addresses
Ability to discern the impact of policies, legislation etc. on the Church of England, other churches, and other faith communities
Knowledge/Experience:
Knowledge of the UK Parliament, current affairs and the making of Government policy
A grasp of the key issues facing the Church of England in its public role today
Some experience of organising events (receptions, seminars, meetings etc.)
Personal attributes:
Enthusiasm, energy and imagination.
Discretion and judgement in handling confidential or sensitive material
A flexible, open and collaborative working style
A willingness to work with and learn from senior colleagues, and people of differing political and theological persuasions
DESIRABLE
Knowledge/Experience:
Knowledge of current trends in Education policy
Some knowledge or experience of parliamentary processes, political parties, think tanks, lobby groups etc.
Some knowledge of the structures of the Church of England, and Education landscape
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy.
The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC’s mission.
Job purpose
The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan.
· Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels
· Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture
· Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns
· Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value
· Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns
Key relationships – Internal
● Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising.
● Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer
● Member of Public Engagement Leadership Team
● Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising.
● Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working.
Key relationships – External
· External Agencies and Suppliers – including Creative and Media Agencies.
· External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends.
· Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing
Main duties and responsibilities
· Campaign Planning and Delivery
o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity.
o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture
o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities.
o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities.
o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact.
o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions.
o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric.
o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate.
o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery.
· Strategic Leadership and Integration
o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams.
o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement.
o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement.
o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals
o Undertake other duties as required by the Head of Engagement Delivery.
· Financial Management and Supplier Oversight
o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary.
o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance.
· Team Leadership and Development
o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability
o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed
o Develop T-shaped skills across the team to increase flexibility and cross-channel capability
Responsibilities for all Staff within Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person specification
1. Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment.
2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment.
3. Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT.
4. Proficient in using data, analytics, CRMs, and business systems to generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity.
5. Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development.
6. Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence, wellbeing and sustained high performance to deliver complex campaigns.
7. Deep understanding of audience and supporter experience across every touchpoint, with a focus on growing engagement, retention, loyalty, and long-term value.
8. Effective cross-organisational collaborator, skilled in aligning stakeholders, leading cross-functional delivery, and navigating complex environments with influence and confidence.
9. Excellent planning and workload management skills, able to balance strategic priorities and operational delivery across multiple projects in fast-paced, agile environments, delivering high-quality outputs at pace and responding effectively to changing performance, insight and organisational priorities
10. Exceptional interpersonal, communication, and negotiation skills, with the credibility to present to and influence stakeholders at all levels, both internally and externally including creative and media agencies and suppliers, to deliver high-quality campaign outcomes
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Are you an accountant who enjoys tackling complex projects?
We’re looking for a Financial Accounting Projects Lead to support us with a defined programme of finance activity, as well as additional capacity for the Financial Accounting team.
What does this role do?
As Financial Accounting Projects Lead, you’ll:
- lead the implementation of audit findings, collaborating with internal stakeholders to strengthen consistency and documentation of key processes,
- deliver change in VAT compliance and additional reporting compliance for SORP, as outlined in a recent audit,
- translate all changes into practical processes, working across the Finance team to ensure processes are robust and operational for the team,
- support the Finance team with additional accounting capacity where necessary.
This role is a fixed term contract until December 2026. Interviews are provisionally scheduled for week commencing 3rd August 2026.
Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant, who has experience of reviewing audit controls and implementing change in complex environments. You’ll need some proven technical accounting experience, particularly with FRS102 and SORP. This is a project role with identified outcomes, so you’ll be comfortable working independently and at pace, ensuring deadlines are met within timelines. Excellent communication skills, particularly the ability to explain technical concepts to non-finance colleagues, is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We’re looking for someone who makes things happen
We’re looking for a proactive, curious and practical research and evaluation leader who spots opportunities, builds partnerships, and helps us turn lived experience into evidence that improves services, influences policy and drives change.
The Hepatitis C Trust is one of the UK’s biggest lived-experience organisations working in Inclusion Health. With almost 500 staff and volunteers, our teams work in communities and prisons across England, and in parts of Scotland and Wales, reaching people that mainstream health services routinely struggle to engage.
This gives us a unique reach among populations whose voices are too often missing from research, policy and service design.
Our research and evaluation programme aims to:
- Evidence the impact of our programmes and services.
- Understand what works, and what doesn’t, in improving outcomes for marginalised and excluded communities.
- Strengthen our understanding of the value and potential of peer-led and lived experience approaches.
- Improve the representation of excluded populations in research, policy and service design.
We’re looking for someone who:
- Has a strong background in research and evaluation, including both qualitative and quantitative methods.
- Is proactive, self-directed and comfortable taking ownership of projects.
- Has experience of generating evidence that informs policy, practice or service improvement.
- Is excited by the potential of lived experience and peer-led approaches.
- Builds strong relationships and enjoys working collaboratively.
- Has excellent written and verbal communication skills.
- Is committed to equity, inclusion and social justice.
Why this role?
You’ll have genuine autonomy to help shape a growing research and evaluation function within one of the UK’s leading lived-experience organisations. Most importantly, you’ll have the opportunity to generate evidence that changes services, influences policy and improves outcomes for some of the most marginalised communities in society.
Recruitment timetable
Application deadline: 11:59 PM on Sunday 23rd August
First-round interviews: 7-8 September 2026
Salary: £38-40k
The role can be full-time or part-time, depending on the successful candidate’s availability. Ideally, you’ll work from our London office at least two days a week, although we can be flexible for the right person.
The Hepatitis C Trust is committed to equity and inclusion, and particularly welcomes applications from people with lived experience of hepatitis C, drug use, homelessness, the criminal justice system, or other experiences of social exclusion.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Governance Manager to play a pivotal role at the heart of CILIP. Working closely with Trustees, Board and Committee Chairs, the Executive Team and the Presidential Team, you will help ensure that CILIP operates to the highest standards of governance, accountability and compliance.
This is an excellent opportunity for a governance professional who enjoys building strong relationships, improving processes and supporting effective decision-making.
ABOUT THE ROLE
Reporting to the Interim Finance Director, the Governance Manager will lead and coordinate governance, compliance and organisational processes across CILIP.
You will be responsible for supporting effective decision-making, ensuring compliance with legal and regulatory requirements, and providing expert governance support to the Board, Committees and Executive Team.
This role combines strategic oversight with hands-on delivery and is ideal for someone who enjoys driving good governance while ensuring operational excellence.
This is a fixed-term role for 9 months due to organisational planning requirements.
Key areas of delivery:
Governance and Board Support
Lead and continuously improve governance processes, support the effective operation of the Board and Committees, and provide advice on governance best practice.
Policy and Compliance
Oversee CILIP's policy governance framework, coordinate policy reviews and support compliance with statutory and regulatory requirements.
Executive and Organisational Coordination
Support the Executive Team through the coordination of key meetings, events, organisational planning and corporate administration.
Presidential Team Support
Coordinate the activities of the Presidential Team, ensuring effective planning, stakeholder communication and logistical support.
Continuous Improvement
Identify opportunities to strengthen governance systems, improve ways of working and promote accountability and transparency across the organisation.
ABOUT YOU
We're looking for an experienced governance professional who thrives in a collaborative environment and enjoys working with senior stakeholders to ensure organisations operate effectively and compliantly.
You will bring:
- Experience supporting governance within a charity, membership body or similar organisation.
- A strong understanding of charity governance, trustee responsibilities and regulatory requirements.
- Experience supporting Boards and Committees and managing governance processes.
- Excellent stakeholder management, communication and relationship-building skills.
- Strong organisational skills, with the ability to manage competing priorities and deliver to deadlines.
- High levels of accuracy, discretion and sound judgement when handling sensitive information.
- A proactive approach to improving processes and ways of working.
- Strong digital skills, including Microsoft 365.
You'll also be a professional, credible and resilient individual who can work independently while remaining highly collaborative, and who shares CILIP's commitment to equality, diversity, inclusion and public benefit.
Desirable: Experience of company secretariat responsibilities, statutory filings, governance or board portal systems, and relevant governance or compliance qualifications.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description and person specification by 11:30pm on 26th July 2026
Interview dates:
First interviews will be held on 31st July 2026 via Teams
Second interviews will be held on 5th August via Teams
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process please contact us.
The client requests no contact from agencies or media sales.
Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
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Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
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Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
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Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
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Maintain and update user accounts, roles, and permissions.
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Deliver basic in-house training sessions and user guides to support adoption.
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Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
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Manage regular data imports
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Run reconciliations with Finance to ensure CRM records align with income systems.
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Support data quality initiatives, including deduplication and validation.
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Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
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Build and update simple CRM reports and dashboards.
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Help staff use reports effectively, and create custom reports where needed
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Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
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Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
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Support the Senior Salesforce DBA in testing and deploying small changes.
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Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
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Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
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Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
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Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high support hostel and two medium support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.
As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.
This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.
*Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.
About you:
- You’ve supported people experiencing mental health challenges and complex needs, and you know how to build trust by seeing the person, not just the problem.
- You understand safeguarding, risk and mental health legislation, and can use that knowledge in a way that keeps people safe while respecting their choice and independence.
- You’re confident getting to the heart of someone’s needs, creating clear support plans and helping people take realistic steps towards recovery.
- You understand what makes a residential service feel safe, settled and homely, from tenancy support to the small everyday details that matter.
- You enjoy working alongside partners, including mental health, substance use and other specialist services, to make sure people get the right support at the right time.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 26th July at midnight
Interview Date: Thursday 6th and Friday 7th August at our service in Hammersmith & Fulham
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
Every woman deserves to feel safe where she lives — especially at night.
Our Camden Women’s Complex Needs Services provide accommodation and support for women who have experienced homelessness, trauma, Violence Against Women and Girls, and multiple disadvantage. Many of the women we support have lived through unsafe relationships, instability, exclusion, and services that have not always felt safe, consistent or trustworthy. This role is about helping to change that.
As a Night Concierge, you will be a calm, steady and reassuring presence in the service overnight, helping to create an environment where women can rest, recover and feel secure in their accommodation. You will be the first point of contact during the night, responding to residents with warmth, respect and clear boundaries, while helping to maintain the safety, dignity and stability of the building.
Your night to night work will include managing access to the service, carrying out regular building checks, responding to incidents or emergencies, reporting repairs or safety concerns, and escalating risks where needed. You will also support women with immediate practical or wellbeing needs overnight, using active listening, de-escalation skills and a trauma-informed approach to respond calmly and proportionately when someone is distressed, anxious or in crisis.
This is not a full casework role, but your work will make a real difference to the women living in the service. The way you record concerns, share information and provide clear handovers will help the wider team respond to risk, maintain continuity of support and ensure women continue to feel safe, respected and held. You will also be joining SHP at an exciting time, with access to training, reflective practice and development opportunities to support your confidence, learning and longer term career progression.
We are ideally looking for one person who can work all three required nights (Saturday, Sunday and Monday 8pm-8:30am) but we would be open to considering a job share for the right candidates.
**This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service and the needs of the women we support.
About you:
- You understand why women-only, trauma-informed and gender-informed services matter, and you bring empathy, steadiness and respect to your work with women who may have experienced homelessness, domestic abuse, exploitation, trauma or other forms of harm.
- You are calm, alert and confident when working overnight, including when responding to distress, conflict, incidents or emergencies. You know how to hold boundaries without becoming cold or punitive.
- You communicate clearly and respectfully, with good listening and de-escalation skills, and you can build professional relationships that help residents feel safe while maintaining the expectations of the service.
- You can work independently, use sound judgement and know when to act, monitor or escalate concerns, including safeguarding, health and safety, building security or welfare concerns.
- You are organised and reliable, with the written and IT skills needed to record incidents, resident contact, actions taken and handover information clearly, accurately and in line with confidentiality and data protection requirements.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Wednesday 5th August online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food literacy. We support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, all with the aim to improve health and wellbeing where needed most.
Through school kitchens, we work to reset a broken food system that damages children’s health and sets them up to fail.
We’re backed by some of the biggest names in food and have ambitious targets. Join us and help us feed the future well.
About you and the role
This role will see you creating engaging content and running our social media feeds. This is a highly autonomous role requiring creativity, problem solving and analytical skills.
You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing reels, as you are contributing ideas for campaigns . You’ll be confident writing reactive posts for LinkedIn and you’ll have an eye for making designs as beautiful as the food we serve in schools.
You’ll be good with people - able to work with high profile patrons, to reassure any nervous first time interviewees and capable of a cool head in busy kitchens or at events. You’ll juggle multiple projects and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of your approach as you help position Chefs in Schools as an innovative changemaker in education and child health.
What else do you need to know?
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply.
We are dedicated to building a diverse and inclusive workplace. We encourage applicants from all backgrounds, especially those from underrepresented communities.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
-
Create exciting, constantly evolving content, including videos, photos, graphics and copy that drives specific actions and conversions that support our cause
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Planning, filming and editing of reels to our house style - including recipe videos, kitchen tips, patron visits to school kitchens and shoulder to shoulder interview style films.
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Plan, pitch and deliver social media campaigns end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management
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Support the growth of our patron and ambassador work, proactively identifying opportunities and ensuring prominent placement on a variety of owned and external platforms
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Champion diversity, equality and inclusion in all social media content
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Develop and implement social media content planning aligned to organisational priorities
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Lead regular creative brainstorms to build a bank of content ideas and champion creative innovation
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Lead our conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader in key online debates. You’ll also build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers
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Keep across trends and industry best practice to ensure our feeds stay fresh and relevant. Make data-driven decisions about where we invest our time
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Oversee photography and video shoots when we use external agencies
Essential skills & experience:
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At least two years of demonstrable experience creating content and managing social media feeds
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Proven ability to plan and deliver content end-to-end with minimal oversight
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Strong creative skills - video, editing, sound edits, design, writing and interviewing
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Strategic thinker who links social media activity to organisational goals
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Excellent attention to detail and commitment to quality standards
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Confident working autonomously and making independent judgements
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Experience using analytics
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Solutions-focused approach in line with our values
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Strong interpersonal skills and ability to build relationships with diverse stakeholders
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A proven commitment to diversity, equality and inclusion
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Belief in our mission to improve children’s health through better food and food education in schools
Desirable skills & experience:
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Knowledge of child health, nutrition or education
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Understanding of brand application
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Experience using social media scheduling and management tools
Benefits
You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30-minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4 weeks
Role closes midnight Sunday 26th July
First interviews will be held online w/c 3rd August
Second interviews in person at our Brixton office w/c 10th August
Candidates will be asked to complete a practical task & presentation as part of the second interview.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
We are looking for an experienced money advice caseworker to join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.
The More than Advice/Equitable Debt Advice Project is an innovative new multi-year project funded by Impact on Urban Health.
This role will provide in-depth debt advice casework and wrap around support for vulnerable local people, with the aim that it will lead to better and more sustainable outcomes. The intensive nature of the casework support provided will be reflected in the targets.
The project aims to target predominantly black and minority ethnic people who are in debt through developing partnerships with local groups and community organisations who serve these communities in Southwark.
You will have:
- Recent and ongoing paid or voluntary experience of managing your own caseload of money advice and income maximisation cases.
- Ability to write detailed up to date case notes, letters and reports as required in plain English.
- Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
- Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
Closing date: 9.00 am Monday 27 July 2026
Interviews will take place on Thursday 30 July 2026
For further information and an application pack please go to our website via the apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
- Create and schedule content across WLS social media channels.
- Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
- Draft and distribute member communications, announcements and updates.
- Gather information from departments across WLS and coordinate regular e-bulletins and communications.
- Support the production of service booklets, information sheets and event materials.
- Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
- Proofread communications and marketing materials.
Website and Digital Channels
- Maintain and update website content.
- Ensure website information remains accurate and current.
- Upload content, images and event information as required.
- Support the monitoring of social media and website engagement, providing basic reports where required.
Membership and Community Engagement Support
- Maintain accurate records within the CRM system.
- Produce reports from the CRM database as required.
- Support membership engagement initiatives and communications.
- Assist with membership administration and monthly membership updates.
- Respond to routine member enquiries and direct enquiries appropriately.
- Provide administrative support to community engagement activities, projects and programmes.
Events and Community Activities
- Support the promotion and administration of community events and programmes.
- Assist with event communications, registrations and attendee information.
- Maintain the communications and events calendar.
- Support photography and content gathering at events where required.
- Assist with the production and distribution of event publicity and promotional materials.
Administration
- Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
- Answer telephone calls, respond to enquiries and take messages as required.
- Maintain organised records, templates and communication assets.
General Responsibilities
- Positively and professionally represent WLS to members, visitors and the wider community.
- Work collaboratively with colleagues across all departments.
- Build and maintain positive working relationships with stakeholders, suppliers and partners.
- Adhere to all WLS policies and procedures.
- Observe and promote WLS's Health & Safety policies.
- Observe and promote WLS's Equality, Diversity and Inclusion commitments.
- Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.
Person Specification
Essential
- Excellent written and spoken English.
- Strong proofreading and attention to detail.
- Experience creating content for social media and digital communications.
- Experience producing newsletters and communication materials.
- Good design skills using Canva or similar software.
- Strong administrative and organisational skills.
- Experience using databases or CRM systems.
- Excellent IT skills, including Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal and customer service skills.
Desirable
- Experience working in a charity, community, faith or membership organisation.
- Experience updating website content using a CMS.
- Experience supporting events and community programmes.
- Basic photography or video editing skills.
- Knowledge of Jewish community life and organisations.
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This role covers London & South East including Greater London, Surrey and Sussex
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our London & South East Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child or young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East including Greater London, Surrey and Sussex
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
- Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
- Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Time off in Lieu
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Robust training and development programmes to support your learning and growth.If you’d like to find out more about these benefits and working with us, please visit our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Salary: £40,560
Contract: Permanent
Location: Flexible, home-based, hybrid or office-based options available
Closing date: Friday 24th July
Benefits: Include 25 days annual leave plus bank holidays and wellbeing days, Healthcare Cash Plan
We have a great opportunity for a Trust and Statutory Manager working for a leading UK charity. Reporting to the Senior Trusts and Statutory Manager, this is an exciting opportunity to manage a portfolio of high-value funders while helping to secure significant income that directly supports life-changing services and strategic priorities.
As part of this exciting role, you will manage and develop relationships with statutory funders, trusts and foundations, securing grants typically ranging from £50,000 to £500,000. You will identify and cultivate new funding opportunities, create compelling funding applications and reports, and develop tailored stewardship plans that maximise donor engagement and retention. Working closely with colleagues across fundraising, service delivery and senior leadership teams, you will build persuasive cases for support and contribute to the organisation's ambitious income growth plans.
To be successful as the Trust and Statutory Manager you will need:
- Experience of trust and statutory fundraising, with a proven track record of achieving income targets and securing high-value grants.
- Excellent written and verbal communication skills, with experience producing high-quality funding proposals and reports.
- Strong project management and relationship-building skills, with the ability to work collaboratively across teams and manage competing priorities.
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3038EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
About the role
We are looking for a Press Office Assistant to help us make, break and react to some of the biggest science stories in the national news. This is an office-based role in a fast-moving, open-plan team based in the Wellcome Collection building.
The Press Office Assistant will take responsibility for the logistics of this busy press office. They will help the press officers to efficiently run multiple press briefings a week, monitor the media for controversial stories about science, and help to evaluate the impact of the SMC’s work. This is not a Press Officer role, but everything you do will be aimed at supporting the SMC team at the SMC to ensure the news media get access to accurate, evidenced-based science when science is in the headlines.
What we are looking for
The right candidate for this job will be someone who wants a career in science communication and is prepared to start by offering their exceptional organisational skills to support those on the front line, including the Chief Executive. We’re looking for a hard-working, outgoing individual who will thrive in a fast-paced environment where the ability to demonstrate initiative and keep a clear head will be essential. On top of that, you should be genuinely excited by the SMC’s work, across both science and the media and where they intersect, and curious about the stories we engage with. We want an enthusiastic individual with good judgement who is excited to learn the ropes and develop their skills in a small but high-impact office.
What we can offer you
- 25 days annual leave + bank holidays + Christmas closure, increasing after 5 years’ service
- Annual performance and pay reviews
- Generous pension, healthcare, and family-friendly provisions
- Free gym and discounted lunch options
Selection process
- Application (CV and cover letter)
- Interview consisting of a 40min task and 40min panel interview. Interviews will take place in person at our London office. Date TBC but likely w/c 10th August.
- References
Start date: Expected early-mid September (exact date to be agreed)
How to apply: Send your CV and a covering letter (no more than 1 side of A4) via this platform detailing why you want this particular role, and how you fit the essential and desirable requirements as outlined in the role profile. You can also apply by emailing the jobs@ address listed on our website
For an informal discussion about the role please contact the current post holder, Benjamin Simmonds. Contact details can be found on the job posting on our website.
Applicants must have a pre-existing right to work full time in the UK as we are unfortunately unable to sponsor visas.
We know that some demographics are less likely to apply for roles if they don’t feel they meet every requirement. We encourage all applicants who have a strong interest in our work and believe they have the right skills to succeed to apply for the role.
The client requests no contact from agencies or media sales.