Entry level jobs

Salary: £31,022 starting salary (salary range will increase to a maximum of £33,699 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.

Contract: Fixed Term, one-year contract until 30 September 2026.

Hours: Part-time/28 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office – London, Birmingham, Bradford, or Manchester. We will consider UK-based hybrid working options. 

Closing date to apply for the role: 23.59 on 8 September 2025

*Please read carefully, the information below on how to apply for this role

Please read carefully before applying for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

We are looking for a Community Engagement Coordinator to join our Campaigns and Fundraising teams. This is a fantastic opportunity to develop skills across campaigns, public affairs and community engagement.

As Community Engagement Coordinator, you will coordinate our Speakers Community project, delivering talks about refugee rights to schools, universities and groups across the UK. You will develop plans for recruiting more grassroots campaigners to our team, and deliver excellent stewardship to our campaigners and fundraisers. You will also support with the delivery of campaigning events and with our public affairs work.

Working across the Campaigns and Fundraising teams, you will be fundamental in helping us to shift the narrative around people seeking safety in the UK to create a welcoming and anti-racist society.

This role is funded by the Aziz Foundation – it is only open to someone with lived experience of forced displacement, who can demonstrate knowledge of issues affecting Muslim communities and long-term commitment to community/ societal development.

To succeed in the role, you will need to demonstrate:

•  Experience delivering supporter care to campaigners or fundraisers with proven ability to communicate with volunteers, supporters and campaigners in a friendly and engaging manner
• Able to write compelling and engaging copy
• Experience in grassroots campaigning and community organising
• Ability to manage multiple priorities and provide logistical and administrative support.
• Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
• Effective time manager who can work well to tight deadlines.
• Excellent organisational skills to help develop and deliver campaign events.
• Ability to collaborate and work supportively and effectively within a team.
• Able to work with a high level of attention to detail.
• Interest in campaigning and advocacy work.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 

 For further details and to apply, please visit our website.

Closing date: 23:59 on 8 September 2025

Interviews: 23 September 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Immigration Salary List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Position: Programme Officer

Reporting to: Senior Programme Manager

Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)

Contract Type: Permanent and full-time

Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits

Purpose

The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East. 

The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. The post holder will work closely with other members of the project delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact.

The Programme Officer will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches.

Main Responsibilities

The responsibilities of the Programme Officer include the following:

Project Support

• Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
• Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
• Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
• Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
• Monitor and support timely client and consultant billing and invoices attached to delivery
• Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
• Ensure project management software and tools are accurate and kept up to date for allocated projects
• Provide timely responses to client queries and alert the Head of UK/Kenya Programme Management of any potential risks
• Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
• Liaise closely with technical colleagues, Head of team, and Programme Managers / Officers on project support needs.

 Project Financial Management

• Monitor project budget performance, capturing variances and liaising with the Finance Team and Head of UK/Kenya Programme Management
• Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts
• Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
• Prepare internal project update reporting including finances and resourcing using required management tools. 

Organisational Support and Business Development

• Provide support in strengthening policies, procedures, and management tools for Development Pathways
• Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects 
• Signpost colleagues to relevant project management tools and processes, when required
• Support project closure processes as required, capturing and sharing lessons internally
• Provide ad hoc input to evolving organisational requirements as directed by senior members
• Assist with the identification and monitoring of business opportunities in donor markets, as requested
• Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
• Collate and share project information to support the Business Development and Communications department.

Skills, Knowledge and Behaviours

The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:

Required:

• An undergraduate degree in an appropriate subject 
• Up to 2 years’ experience working on project support or delivery within international development,  research and/or the consultancy sector
• Ability and confidence to work independently and manage their own workflows
• Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation
• Excellent drafting skills.
•  Ability to understand and effectively analyse and utilise financial information
• Proven ability to resolve problems, anticipate barriers and create practical solutions
• High IT proficiency (Microsoft Office (Word, Excel), SharePoint, etc.)
• Demonstrated attention to detail ensuring quality standards are maintained
• Ability to travel internationally when required.

Advantageous:

• 1-2 years direct project management experience
• Proficiency in additional languages, especially Arabic or French.

Terms of Employment and Benefits

Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:

• Fulfilling work - working to make a difference to some of the world’s most under-served communities
• Flexible working – Development Pathways offers employees flexible work hours
• Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
• Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
• Group Life Insurance 
• Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
• Provision of a company laptop
• Yearly working at home allowance
• Reward Scheme for involvement in winning bid work.

How to apply

We invite interested candidates to please apply for the post by including all of the following:

1. A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
2. A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
3. All applicants will be required to specify if they have the right to work and live in the UK. If you are currently on a visa, you must specifiy type and expiry date.  

Closing date for this post will be the close of business on the 10th September 2025.

Applications should be submitted by email.

Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

Are you a warm, passionate and empathetic individual? If so, we are looking for Support Workers to join our Mental Health supported living service.

This position involves providing individualised person centred care and support to adults with mental health needs living in supported housing. You will be responsible for promoting emotional wellbeing and independence, encouraging the people we support to enjoy a fulfilling and valued life.

Support Worker Duties:

• Develop and sustain warm and trusting relationships with service users
• Promote the self-esteem, happiness and emotional health of service users, encouraging and supporting them to express their needs, views and concerns

• Provide respectful personal care in accordance with the needs, wishes and preferred routines outlined in the individual’s personal support plans
• Supporting people in a wide range of activities within their home and community

Experience is desirable for this role, but it is not essential as full training will be provided. One of our tenants has a beloved cat, so applicants need to be able to work in this environment. A driver’s license is also desirable.

Vacancy Reference Number: 86532

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

We are seeking support staff that can provide excellent person-centred care and support to tenants to assist and develop everyday living skills and to enjoy a wide range of activities. This role will be based within a network of three services in the North Tyneside area.

We require positive and enthusiastic staff who will demonstrate superb communication skills, that are able to work within positive behaviour support guidelines and who will encourage the tenants to live socially inclusive lives. Our services focus on promoting recovery, wellbeing and greater independence. We enable people to make progress in these areas by recognising and building on their strengths, coping abilities, social networks and natural support systems.

The staff must be able to build a trusting and friendly rapport with all of the service users and to work within the guidelines of local and corporate policies in a dignified manner.

To achieve these positive outcomes, we work in partnership with the service users as well as a wide range of agencies and community groups. We are committed to using our assets and resources to create new opportunities for the people we support.

It is expected that you will work flexibly, including evenings, sleep-ins and weekends and bank holidays, to meet the needs of the service. You must be able to follow agreed guidelines and work positively within a consistent, mutually supportive team ethos demonstrating high workplace values.

This role is part of a network of friendly and inclusive services within the North Tyneside area.

Experience is desirable for this role. You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives. We welcome applications from candidates who are committed to making a positive difference, including experienced support workers, graduates and people looking for a stimulating career path into social care.

This unique and challenging opportunity will provide you with an environment that encourages personal and professional development.

Vacancy Reference Number: 86529

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

Are you a creative and innovative Web Designer with a passion for creating impactful websites? We’re looking for a talented Web Designer to join our team on a fixed-term basis and help us bring our digital vision to life. In this role, you’ll lead the creation and implementation of a comprehensive design system in Webflow.

We’re looking for someone to drive forwards our brand digitally through relevant, accessible and engaging web design.

Our website is a vital channel for our communications and marketing delivery. It’s the main platform for students to engage with us and find out more about our story and the services, opportunities and activities we provide to help them Love Exeter. The Web Designer will lead the creation of a scalable design system in Webflow, built from our Figma prototypes.

We think this role could be a great fit for someone who is looking to build their experience and portfolio, or an experienced candidate looking to complete a project on a fixed term basis. You will have the flexibility to be fully remote as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.

The Role

Role:  Web Designer
Hours: 35 hours
Salary: £ 25,737 per annum (fixed term 6 months £12,868)
Location: Hybrid/Remote
Contract: Full time /fixed term 6 months  

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you. 

What you’ll do:

Translate our Figma designs into a fully functional, scalable Webflow design system.
Create reusable components, layouts, and style guides to ensure design consistency across our digital platforms.
Collaborate with designers and stakeholders to refine design patterns and user experiences.
Optimise Webflow builds for accessibility, performance, and responsive design.
Support the relevant teams to maintain the pages and future proof the quality of the deliverables.

The role profile for this position can be viewed via our website. 

What will you bring?

You’ll have experience in producing high quality webpages in Webflow, relevant and engaging designs, ideally including design system work.
Understanding of responsive design, accessibility best practices, and web design trends.
You’ll be able to work collaboratively with others to co-create creative and innovative solutions and impactful web design and UI. 

We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience. 

Dates for your Diary

Closing Date: 10am, Monday 1st September 2025
Shortlisting: Wednesday, 3rd September 2025
Interviews:  Tuesday 9th September 2025 

How to Apply

Please submit your application via our recruitment portal.  You will need to provide an up-to-date copy of your CV, your portfolio with links to your recent work, and answer the following questions related to the person specification for the role:

a. Please can you share why you want to apply for this role? How do your values align with the Guild’s? 

b. Tell us about your team working skills - how do make sure you contribute your skills and collaborate with creative project teams?

c. Please tell us about a time you designed a webpage to make it more accessible, engaging, and aligned with brand values.

Please note:

· We will contact you to let you know the outcome of your application. This can sometimes take a few days.

· You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.

· Applications received after the above closing date will not be considered.

A message from your new Manager

Xanthippi Nanou, Design Manager

If you'd like an informal chat with me to find out more about the role, the team and what they’re looking for in our new Web Designer, feel free to get in touch - details can be found on our website.  I would love to hear from you!

For general queries please contact us. 

Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly and passionate staff team in Preston, Lancashire. At our vibrant supported living service in Preston, Lancashire we provide quality care and support to three active, fun-loving female residents with learning disabilities. Our residents love engaging in a range of exciting activities including trips to the seaside, visiting the theatre and cinema, and many more!

Your role will include:

-Providing personal care, administering medication and helping with other domestic tasks such as cooking and cleaning

-Promoting service users independence and choice

-Encouraging service users to engage in a range of exciting social activities both within and outside their homes

-Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest

-Part time hours to be worked flexibly according to the needs of the service with a willingness to work sleep in’s, at a rate of £40 per shift

-Being a driver is essential for this role.

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a bright, friendly environment! Full training is provided by our Creative Support Training Academy, as is the opportunity to work towards QCF Diploma in Health and Social Care.

‘My favourite thing about the service is that no two days are the same, but we laugh everyday’.

The service has great transport links by both train and bus, with the local train station being only a 10 minute walk away.

Vacancy Reference Number: 86524

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Creative Support is looking for a dynamic, reliable and proactive Weekend Support Worker to join our energetic staff team in Bidford-on-Avon, Warwickshire. At this bespoke development, we provide quality care and support to individuals with a range of support needs including Learning Disabilities, Cerebral Palsy and Autism.

No two days will be the same at this vibrant service in Bidford, as our service users love to take part in a wide range of activities at home and out in the community. Activities can include shopping trips to Birmingham, attending work and college, visiting the Sea Life centre and many more! If you are looking for a fun and exciting job then this could be the perfect role for you.

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a bright, friendly environment! Drivers are preferred but this is not an essential requirement for the role.

The service is located in Bidford-on-Avon and has great transport links. It is an easy commute from Eavesham, Stratford, Birmingham, Worcester and Redditch.

Vacancy Reference Number: 86523

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Fundraising Officer
We are seeking a highly motivated and organised part-time Fundraising Officer to join us as an integral member of the fundraising team.

In this role, you’ll support income generation by focusing primarily on administration and stewardship responsibilities within Individual Giving and Community Fundraising. You will have the opportunity to develop supporter journeys as well as strong admin processes which support the growth of income across the team.

The right candidate will need to be self-motivated, with a positive attitude, committed to ensuring all supporters are made to feel valued.

This is a rewarding role for someone with excellent communication skills and attention to detail, who is excited to be part of a charity making a real difference to trans youth across the UK. ​This role is:

•  Remote (UK-based)
•  Part time (16 hours per week)
•  Salary p/a £15,000 (FTE £30,000)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people

Closing date: Monday 15 September 2025

About the role

A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.

You will be responsible for providing specialist administrative support and undertaking virtual telephone casework across the whole of Scotland, working remotely with SSAFA branch volunteers and Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and the Regional Manager.

The post is home-based and lone working with support from your line manager and team colleagues and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.

About the team

In this role you will be working closely with volunteers from seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of Regional Casework Co-ordinators.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Closing date: Midnight on Sunday 31 August 2025.

 Interviews: Monday 15 September 2025.

22.5 hours per week / £27,770 per annum, pro rata / permanent / working days to ideally include Monday, Wednesday, Friday and weekends (to be discussed at interview).

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

 services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

We are looking for a Supported Housing Support Worker to join our Ewhurst Road team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at 

CLOSING DATE: Tuesday 2 September 2025 at midnight

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

We are seeking calm, resourceful individuals who are highly motivated, hardworking and keen to support older people living in Harrow, in a proactive and holistic manner. As a Relief Extra Care Support Worker, you will have well-honed skills in positive communication and engagement, you will also demonstrate unconditional positive regard for all our service users.

The role involves supporting individuals to maintain a healthy state of wellbeing, mentally, physically and emotionally. Empowering individuals to be happy, healthy, and successful in achieving their life goals is at the core of what we do.

You must have a willingness to embrace all aspects of support, including personal care, domestic tasks, and assistance with accessing work, education and social opportunities. Flexibility is essential, as you will work on a roster basis, including evenings.

A minimum of twelve months' care experience is essential. While a relevant professional qualification is desirable, the most important qualities are warmth and a person-centred approach.

Vacancy Reference Number: 89002

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Creative Support is looking for a compassionate individual to join our dedicated staff team at our Birmingham services as a Relief Support Worker. As a member of our team, you will support people with learning disabilities in achieving their life goals and integrating into the local community. If you are passionate about making a positive impact and helping individuals achieve an excellent quality of life, we would love to hear from you.

In this role, you will provide respectful personal care, practical, and emotional support to our service users. You will assist them in participating in the local community and develop warm, trusting relationships to help them thrive. Flexibility is key, as you will work shifts over the weekend, including waking nights. Collaborating with colleagues, families, and professionals to ensure a coordinated and consistent service is an essential part of this role.

A minimum of twelve months' experience working with individuals with learning disabilities is required. While a relevant professional qualification is desirable, the most important qualities are warmth and a person-centred approach.

Vacancy Reference Number: 89001

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We are looking for warm, flexible and compassionate Relief Support Workers to join our Supported Living service in the centre of Rugeley, Staffordshire. Our service provides varying levels of care to 14 individuals with a range of support needs which can include learning disabilities. Some of the individuals require personal care, help taking medication and with other day to day tasks. Others are more independent and enjoy going out into the community alone.

The ideal candidate will be passionate about enabling and encouraging our service users to enjoy a fulfilling and valued life, and to develop their abilities to the fullest. Shifts will often be worked in teams of 3 to 4 staff members ensuring quality person-centred support to all of our service users.

Relief Support Worker Duties:

- Flexible working hours to include daytimes, evenings, weekends and sleep-ins

- Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required

- You will collaborate with service users, families, carers, and involved professionals to provide a coordinated and consistent service that maximises outcomes for service users

- Be responsive to the needs of service users in line with Person Centred Plans and respond flexibly to changing needs

- Encourage and support service users in expressing needs, views and concerns, enabling them to make their own choices and decisions

A minimum of twelve months' care experience is essential. While a relevant professional qualification is desirable, it’s crucial that you are warm and able to work in a person-centred manner.

As a Creative Support Bank Staff member, you'll have access to our SONA app, which allows you to pick up shifts anywhere in the country and provides information on services and shifts, as well as directions.

Vacancy Reference Number: 89000

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We have an exciting opportunity for a Triage & Early Intervention Officer (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. This is for 12 months fixed term.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Triage & Early Interventions Officer you will: -

• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
• Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Ensure that support plans are developed with clients where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service.
• Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.

You will need:

• The ability to undertake impact and risks assessments and identify appropriate support
• The ability to manage a demanding workload and to meet a range of conflicting deadlines
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• Experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.