Jobs

Are you a natural networker? Do you have a passion for philanthropy? The Head of Membership is a key role within this membership organisation, supporting philanthropists on their funding journey, and ultimately creating greater positive impact for people and the planet.

This role is responsible for connecting with HNWI’s, the private sector, philanthropists and impact investors. This role requires a candidate who is a self starter, who enjoys increasing membership, and seeks out opportunities in which to do that. 

The role requires some evening work for evening corporate events, a love for the charity sector, and also a strong understanding of the UK financial sector.

• Strategy & Growth: Developing and executing strategies to attract new members and increase retention rates.
• Member Engagement: Enhancing the member experience through tailored communications, events, and support.
• Operational Leadership: Managing CRM systems, data, and reporting to measure success.
• Stakeholder Management: Collaborating with internal teams and external partners to deliver value.
• Commercial Acumen: Driving revenue through membership dues and subscriptions

To discuss this role further, in the first instance, please apply with your CV and a covering letter to showcase your relevant experience. CV’s will be reviewed on a rolling basis, and as such, we would recommend that you apply early.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £35,482 - £38,224

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA811

Main Purpose and Scope of the Job:

 This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.

Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs

Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met. 

Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.

Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.

Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.

 Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse. 

 

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

 

We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.

Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.

You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities. 

This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.

You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.    

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK.  Please stipulate where you are based when applying.

In addition, occasional international travel may be required, such as the opportunity to attend the annual conference in the United States.  

You will report to the Regional within the Delivery & Partnerships team or the Associate Director of Business Development.

• We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.

Key Responsibilities  

· You will be accountable for the retention and outcomes of your portfolio of programmes.  

· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.  

· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.  

Application Instructions

• We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.

We will review applications as they come in and close when we have sufficient numbers

Have you uploaded content to a digital platform?  Do you have experience sitting in meetings and taking notes?  Are you proficient at proofreading and maybe you have also used Grammerly?  Have you supported any subject matter experts on any types of projects or programmes? 

A professional membership body has a unique opportunity to join them as a Co-ordinator (Projects) for an FTC up to mid December 2026.  With a likelihood to be extended.

Hours: 35
 
Benefits:
• Hybrid working (mostly remote, twice a month)
• Generous pension
• Closed over Christmas
And more!
 
The role:
As the Co-ordinator (Projects) you will provide general ad hoc admin support to multiple areas of your department and team members.  You will liaise with subject matter experts for them to provide you content.  Proofread content and ensure it complies with your organisation’s guides.  You will enter questions onto online digital platforms.  Utilise an online translation tool to amend questions as needed.  Test translated items with subject matter experts.  You will create and monitor project plans, including preparing and maintain project documentation, e.g. action logs, status updates, risk logs, and comms plans.  Schedule project meetings and track follow up actions.       
 
Essential criteria

• Experience working in a similar role and setting
• Excellent written skills – particularly grammar, spelling and punctuation
• High attention to detail and accuracy
• Good at building relationships with external and internal stakeholders
• Strong planning and organisational skills
• Familiar with project terminology or methodology
• Comfortable using technology, ability to quickly learn to navigate around systems
• Can do attitude, able to work to deadlines and is self-motivated
• Competent user of the Microsoft Office suite – Word, Excel, Teams, and SharePoint
• Fluent in either Spanish, Arabic or Mandarin

 
Salary:  up to £30,000
 
Closing date:  ASAP
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: Grade 4 - £34,596 per annum

Full time: 35 hours per week

Location: Flexible with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date: Tuesday 10th March 2026 at 11.30pm

Do you have an in-depth understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer - you could soon be helping us to help better support professionals and their clients with housing problems and exercise their housing rights.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes for clients. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with an excellent understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications.  The role will involve travel to deliver training as needed.

About the team

You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the About You points in the ‘Person specification’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

 
 

Organisation: Life for a Life Memorial Forests
Location: South-West England (Somerset region) – travel expected to memorial forest locations including Yeovil, Taunton, and Bristol
Working Pattern: 1–2 weekend days per month (Saturdays and/or Sundays only)
Pay: £12.60 per hour

About Us

Life for a Life is a growing UK charity that enables families and individuals to celebrate or commemorate loved ones by planting memorial trees or scattering ashes at over sixty woodland locations across the country.

We create living memorials in beautiful natural settings, offering families a peaceful, meaningful experience that lasts for generations.

The Role

We are seeking a compassionate, self-motivated Tree Dedication / Memorial Ceremony Co-ordinator to lead memorial tree dedications and ashes scattering ceremonies at sites across the South-West.

You will act as the face of the charity during ceremonies, guiding families with empathy, insight, and gentle humour. Ceremonies are non-religious, centred on nature, remembrance, and the charity’s mission.

This is a sessional role – approximately 1–2 days per month, primarily weekends. Travel will be required to memorial forest locations including Yeovil, Taunton, and Bristol.

Key Responsibilities

• Conduct memorial tree dedications and ashes scatterings with care and sensitivity
• Liaise with families ahead of dedication days, answering queries and offering guidance
• Represent Life for a Life with compassion and professionalism at all times
• Work closely with Head Office and the wider management team
• Support administrative tasks as needed, such as installing updated memorial plaques
• Contribute to the rejuvenation and management of memorial forests through respectful engagement

Who This Role Would Suit

This role would particularly suit:

• A qualified or trainee civil celebrant
• A semi-retired professional seeking meaningful weekend work
• Someone with experience in bereavement support, funeral services, counselling, teaching, or community roles
• A self-employed professional looking for occasional additional work

Please note: this role involves supporting bereaved families during deeply personal moments. Applicants must be comfortable working sensitively with grief and loss.

Person Specification – What We’re Looking For

• Reliable travel to memorial forest locations using own vehicle
• Full UK driving licence
• Excellent interpersonal and communication skills, with empathy, insight, and gentle humour
• Highly organised and able to work independently
• Comfortable working outdoors in varying terrain and weather conditions (clothing and footwear provided)
• Punctual, dependable, and community-minded
• Confident supporting bereaved clients in a sensitive and caring manner
• A genuine interest in nature, the environment, or horticulture (desirable)
• Previous experience working or volunteering within a charity or community organisation (desirable)

Why Work With Us

• Guide families through deeply meaningful memorial ceremonies entirely outdoors in beautiful woodland settings
• Flexible weekend schedule – only 1–2 days per month
• All clothing, footwear, and tools provided
• Work for a small, supportive charity where your contribution is valued
• Leave a lasting legacy for families and the environment

How to Apply

If this role speaks to you, please submit your CV and a short covering letter by 12th March 2026 explaining your interest in working with Life for a Life and your relevant experience.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connector (Mental Health Resilience Worker)
Post no: 658
Reports to: Service Manager (Blended Teams)
Working base: Bedford CMHT (Community Mental Health Team) MK40
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT (East London NHS Foundation Trust), working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5:00pm on Wednesday 11th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.

 To succeed in this role, applicants must have:

 · An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.

· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.

· Knowledge and experience of working in a health or social care setting.

 This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.

Employee Relations Advisor

We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.

Position: Employee Relations Advisor
Salary: £40,649 per annum London weighted, dependent on experience
Location: London Stratford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview

Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.

About the Role

This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.

Key responsibilities include:

• Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
• Managing a varied caseload including high volume and complex cases
• Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
• Identifying trends and contributing to continuous improvement in employee relations practices
• Supporting the development of management capability through education and proactive guidance

About You

You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.

You will have:

• A solid understanding of employment law
• CIPD qualification or demonstrable experience as an Employee Relations Advisor
• Experience managing high volume and complex casework within a multi-site organisation
• The ability to translate business challenges into practical and compliant solutions
• Strong organisational skills with the ability to prioritise effectively
• A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service

About the Organisation

This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.

Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.

Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.

If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £28,500.00 per annum

About the Service and the Role

This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.

This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.

Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.

Key Responsibilities and Service Delivery

• Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
• Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
• Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
• Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
• Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
• If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 18th March 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?

Join Our Team as a Contact Centre Advisor!

At the British Heart Foundation (BHF), we believe every interaction matters. We're looking for dedicated Contact Centre Advisors to join our team and help us build long-term relationships with our customers, supporters, and fundraisers. 

Role Overview

As a Contact Centre Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information. You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience.

Key Responsibilities:

• Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
• Providing information, taking donations, and resolving customer queries and feedback
• Using our ticketing and CRM systems to update customer records.
• Enhancing satisfaction and relationships through stewardship activities.

We are currently recruiting two customer service advisors one a permanent and one 6 month fixed term basis.

What Makes You Great for This Role?

Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters.

Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Comfortable with technology, you have experience in Microsoft Office, data entry, and databases.

Your proactive, positive “can do” attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively.

Benefits and development

We offer our staff generous benefits, such as:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.

Working Arrangements

• Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
• Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.

Interview Process

Our interview process involves two stages:

• Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.

• Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 24 - 26 March 2026. Please note that these dates are fixed and cannot be changed

Start Date & Induction:

All new team members will start on 29 April 2026 and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.

Belonging

We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer. 

To hear from our people, check out ​Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Prison Facilitator - Bank Staff
 
Location: South Central (HMP Bullingdon and HMP Aylesbury)
Department: Prison delivery
Salary: £17.57 per hour
Job Type: Part time
Contract Type: Bank
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
 
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
 
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
We reserve the right to withdraw this role early if it is filled internally
 
Closing date: 12th March 2026
 
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
 
REF-226 978

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for a Programmes Officer to work closely on our international programmes supporting older people and people with disabilities in Eastern Europe. The role involves supporting the administration and project management of our large portfolio of 33 projects, working with our local partners to monitor implementation and capture data and impact. Part of the role is acting as a focal point for fundraising and communication teams, sharing key project updates to assist with their income-raising and engagement activities. 

You will join our International Programmes team, which is responsible for delivering programmes through strong local partnerships across our Humanitarian and Climate, Older People and Livelihood Development portfolios.

You should have:

• Knowledge of Eastern Europe region/context with focus on Ukraine
• Experience in the international development/ charitable sector
• Experience of remote working with overseas partners
• Demonstrable experience of maintaining Monitoring and Evaluation processes in international development programming
• Strong written and verbal communication skills
• Strong numerical skills and ability to analyse and interpret data
• Cross-cultural sensitivity and ability to work with overseas partners with varying levels of English
• Fluency in Ukrainian and English, and willingness to communicate in Russian with partners located outside Ukraine
• Ability to produce high quality written work under pressure and to deadlines
• Strong administrative, research and organisational skills
• Demonstrable skills in financial management and budgeting
• Ability to work in a team and use initiative
• A commitment and empathy to the work and values of World Jewish Relief
• Willingness to travel overseas if deemed necessary 

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:

· Why does this role appeal to you and how do you meet the criteria in the person specification?

Interviews will be held remotely in week commencing 30th March