Jobs
About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized organisations, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our People and Ops Manager and Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work that are in need of a light-touch review and update, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
A key part of this work will be ensuring that all improvements are properly embedded within the People & Ops Hub. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
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Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
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A statement not exceeding 800 words on your proposed approach to the deliverables, including:
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Your technical and subject matter expertise
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Your personal style and approach to working with others
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How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
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Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
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A clear commitment to undertake the work within the timeframe set out above
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Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking to appoint a Partnership Officer to engage new brands with the work of our charity. This is an opportunity to join an ambitious organisation that is working to end hygiene poverty in the UK.
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
As we embark on the next 3 years, we're looking for a Partnership Officer to help grow the brands and businesses standing alongside us in the fight against hygiene poverty.
Read more about our work on our website along with our Impact Report and research Hygiene Poverty 2024
This is more than a fundraising role. It's an opportunity to build meaningful partnerships that directly improve lives, influence businesses to become forces for good, and help drive a movement working to end hygiene poverty for good.
About the role
We're looking for a proactive, organised and relationship-focused Partnership Officer to join our growing Brand & Corporate Partnerships team.
Working closely with and supported by the Head of Brand & Corporate Partnerships, you will play a vital role in identifying and securing new brand partnerships, nurturing existing relationships, and helping to deliver ambitious income and impact targets.
Our partners range from emerging challenger brands to nationally recognised businesses like Boots UK. They support our work through financial contributions, product donations, employee fundraising, volunteering, awareness campaigns and skills-based support.
You'll be at the heart of these relationships, helping partners understand the difference they can make and ensuring they have an outstanding experience of supporting The Hygiene Bank.
This role would suit someone with experience in partnerships, business development, fundraising, account management or sales who is excited by the prospect of combining commercial relationship-building with meaningful social impact.
Job Description
The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy.
Key Responsibilities
You will support the management of our brand partners, working with the Head of Brand and Corporate Partnerships. Your role will be to source new brand relationships, set up meetings for the team and support existing brand partnerships.
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Work closely with the Head of Brand and Corporate Partnerships to identify and outreach to target brand partners, working to engage their support for the charity
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Account management of new and existing partners
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Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.
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Contribute to the organisation and team's annual plans, strategies, and budgets.
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Develop, monitor, and maintain systems and processes including Salesforce and account management plans.
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Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.
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Understand and support the vision, mission, and values of The Hygiene Bank.
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Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.
Skills, Knowledge & Expertise
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Excellent relationship management and stewardship resulting in demonstrable account growth.
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Effective account management or sales experience with brand and corporate partners across a variety of sectors.
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Experience using creativity and innovation to diversify income from partners, resulting in growth.
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Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations.
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Detail-driven, strategic, motivated, with a forward-leaning approach to business.
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Ability to work independently, multi-task, and prioritise a busy workload.
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Outstanding written communication skills and experience in developing compelling proposals and collateral.
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Experience working with internal stakeholder teams to help ensure partnership deliverables are met.
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Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed.
Attributes and behaviours:
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Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values
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A commitment to quality and attention to detail.
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Ability to work on your own initiative.
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A highly competent and collaborative team worker.
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Discretion and the ability to maintain confidentiality.
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Willingness to learn new skills.
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Ability to work in a growth mindset, changing and flexible organisation.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.
You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.
Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home.
About you:
- You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
- You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
- You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
- You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
- You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified.
Suitable candidates will be invited to a second stage interview.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.
The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.
Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members.
It is critical that as a Caseworker:
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you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.
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You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world.
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You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.
Please read the attached full job description and the Context document
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.
What is a Customer Service Advisor at SNG?
Our Customer Service Advisors are at the heart of what we do. The team is the first point of contact for our 200,000 customers. They count on us when they need support, and you will handle and solve their questions.
We have a Permanent opportunity to join our team in our Greenham Office. This role will be based on-site, and is not a hybrid role
The Role:
This role is in our alarm response centre operating a blue light service for our customers 24/7. As our Out of Hours Customer Service Advisor, you'll answer all incoming customer questions, and when needed make outgoing calls to customers.
You'll help with Housing, Repairs, Complaints, and other matters as needed, following Call Quality guidelines and aiming for resolution. Because of the shift times and transport links to Greenham, a full UK driving licence and your own transport is essential.
After training, you may need to work alone on night shifts to cover holidays or staff absence; escalation support is available 24/7.
Shifts: Monday to Thursday 10pm till 7.15am - 37 hours per week
What we look for:
- People with great customer service skills who can listen well.
- Our calls can be complex and difficult so you need to be resilient.
- Good computer skills. You will use many systems while talking to our customers.
- The skill to turn problems into solutions.
- Empathy and a desire to help people.
- The ability to connect and talk with colleagues across the business.
- Many customers call about repairs, so knowing what can go wrong in a home is helpful.
- We need people who stay calm and confident when helping with emergency calls.
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
- link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs,
- feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
- steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
- organise supporter events, talks and tours both onsite and externally.
- completing all administration related to donations to the centre, including thanking and banking.
Interviews for this role are provisionally scheduled for week commencing 6th July 2026, and will take place at our rehoming centre in Harefield.
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
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Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
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Building team spirit and employee engagement and offer.
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Leading and delivering regular staff performance and development reviews.
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Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
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Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
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Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
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Ensure policies are kept current.
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Ensure recording and management of absence/leave.
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Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
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Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
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Oversee training and personal development plans for staff and volunteers, as appropriate.
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Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
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Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
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Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
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Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
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Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
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Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
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Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
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Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
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Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
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Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
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Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
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Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
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Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
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Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
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5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
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Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
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Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
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Experience in developing and leading successful and engaged volunteering programmes and support.
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Full valid driving licence.
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Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
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Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
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Experience of implementing rigorous reporting and evaluation practices on operations.
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Experience of managing day-to-day financial administration and reporting.
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Evidence of delivering clear metric dashboards and reports.
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Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
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Demonstrable knowledge and experience in HR processes and management.
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Experience in building and delivering strategic plans.
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Proven experience of effective problem solving and responding to crisis situations.
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A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
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A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
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Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
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Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
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Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
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Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
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An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
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An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
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A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
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A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
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Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
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A high level of literacy and communication.
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A high level of numeracy and ability to analyse data.
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Strong leadership attributes to build engagement and performance with the team.
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Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
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Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a highly organised and data-confident marketer to play a pivotal role in helping more couples, parents and those supporting the bereaved access Care for the Family’s trusted services. As Direct Marketing Coordinator, you will bring campaigns to life across email, post and telemarketing, using data and insight to increase reach, deepen engagement and support fundraising and events that make a real difference to the lives of those who use our services.
Key Responsibilities:
- Coordinate and deliver direct marketing campaigns across email, post and telemarketing, working with colleagues across Care for the Family to ensure activity is timely, relevant and aligned with the wider marketing strategy.
- Support fundraising and event marketing through well-planned, insight-led campaigns that strengthen supporter engagement, grow participation and help deliver organisational objectives.
- Use audience segmentation, data extraction and quality control processes to ensure campaigns are accurately targeted and underpinned by reliable, well-managed data
- Monitor campaign and event performance, producing clear and timely reporting that helps teams evaluate results, identify insights and improve future activity
- Provide day-to-day coordination and support for Direct Marketing Administrators, contributing to effective team planning, smooth event delivery and strong cross-team collaboration
- Build positive relationships with external suppliers
- Develop confident use of relevant systems and tools, including Microsoft Dynamics, Excel, Maplytics and Power BI, to support campaign delivery and reporting
- Act as a proactive point of contact for data quality and wider marketing data projects, helping to resolve issues, share insight and support continuous improvement across the organisation.
Person Specification
Essential:
- Excellent written and verbal communication skills, with the ability to communicate clearly and warmly with a range of audiences
- A highly organised, methodical approach with the ability to manage multiple priorities and deliver to deadline
- Strong problem-solving skills and a proactive, solutions-focused mindset
- Excellent attention to detail and a high level of accuracy when working with data and processes
- Proven ability to plan and prioritise workload effectively, including coordinating the work of others where needed
- Experience using CRM or database systems to support campaign delivery and audience management
- Experience collating, analysing and presenting data to support reporting, learning and decision-making
Desirable:
- Experience working in a marketing, fundraising or charity environment
- Knowledge of audience segmentation and data-led campaign targeting
- A degree-level qualification or equivalent relevant experience
- Experience of coordinating external suppliers such as printers, mailing houses or fulfilment partners
Additional Information:
Although we are an organization built upon a Christian ethos, we do not
consider this role to be one which carries an occupational requirement
for the post holder to be a practising Christian under the requirements
outlined in Part 1 of Schedule 9 of the Equality Act 2010. However, due to
the nature of the organization and the integral part this role will play, we would like someone who is comfortable working in a Christian context and working to support
our Christian ethos.
Terms and Conditions:
This is a full-time, permanent position. The salary will be £27,032 per annum.
This position is 37 hours per week.
The position is offered subject to the satisfactory completion of a three-month probationary period.
Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays.
CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.
The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.
Main Responsibilities
- To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
- To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
- To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
- To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
- Lead and facilitate small scale participation projects.
- To maintain records of all interactions with stakeholders, using Salesforce.
- To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
- Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
- Work with people with lived experience of bereavement to create meaningful content and service recommendations.
- Work across the organisation sharing, promoting and training in best practice in participation.
- To assist in planning, organising and delivering participation events (virtually and in-person).
- Ensure that a range of voices are heard, with particular focus on EDI.
- Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
- Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.
Communication and Relationships
- Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
- Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
- Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
- Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
- Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
- Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
- Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
- Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
- Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
- Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
- Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.
Knowledge, training and experience
- Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
- Understanding of participation frameworks, rights-based approached and trauma-informed practice.
- Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
- Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
- Ability to translate engagement insight into practical feedback and recommendations
- Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
- Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
- Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.
Analytical and judgment skills
- Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
- Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
- Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
- Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
- Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
- Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.
Planning and organisational skills
- Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
- Support the development of annual participation calendars or frameworks as needed.
- Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
- Maintain accurate records, consent forms and participation data using appropriate digital systems.
- Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
- Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
- Provide cover and support for participation and engagement team members during periods of absence or high demand.
- Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
- Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.
Person Specification
Essential
- Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
- Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
- Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
- Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
- Experience of facilitating participation groups both in person and online
- Knowledge of different facilitation approaches and methods
- Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
- Experience of building trusting relationships with children, young people, and adults creating safe space
- Passion for the power of Voice and Lived Experience
- Understanding of the challenges that participation work can present, and experience of how to overcome this
- Ability to work collaboratively within a team and with external organisations
- Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
- Strong IT skills, including confidence in using multiple IT systems
Desirable
- Experience of working in bereavement sector
Benefits
- 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
- TOIL for our hours work.
- Contributory pension scheme.
- Company sick pay.
- Employee Assistance Programme.
- Life assurance.
- Training loans.
- Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 16th June 2026 at midnight
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Please refer to our recruitment pack for further details on the interview process.
The client requests no contact from agencies or media sales.
We’re looking for an experienced project manager to lead our most significant, "high-reward" strategic initiatives. These are the projects that change the way we operate as an organisation.
This isn't just about moving cards on a Trello board; it’s about interpersonal leadership. You will be leading cross-functional teams of people who don't report to you, requiring a masterclass in "soft power," diplomacy, and drive. You’ll also be our lead on high-level procurement, negotiating contracts with external partners and ensuring our technologists deliver exactly what the charity needs.
You will provide the professional framework and leadership necessary to move projects from conception to completion. You will act as the "bridge" between our strategic goals and operational reality, ensuring that every project delivers maximum value to the families we serve and the donors who support us.
Key Responsibilities:
Project Leadership & Governance
- End-to-End Delivery: Own the project lifecycle for high-stakes initiatives, applying Prince 2 principles to ensure projects are delivered on time, within scope, and to budget.
- Strategic Risk Management: Identify potential "roadblocks"—whether cultural, financial, or technical—and develop robust mitigation plans to keep the organisation protected.
- Outcome Focus: Ensure that project success is measured not just by "completion," but by the long-term positive impact on the charity’s efficiency and mission.
- Budgetary Oversight: Manage project budgets effectively, ensuring financial transparency and value for money in a charity context.
Collaboration & "Soft Power" Leadership
- Matrix Management: Lead multi-disciplinary project teams (Fundraising, Marketing, Operations, etc.) where you do not have direct line-management authority. You will be an expert at building rapport and securing commitment from busy colleagues.
- Stakeholder Influence: Work closely with the Senior Leadership Team and departmental managers to maintain alignment and navigate competing priorities.
- Change Management: Recognise that new systems or processes require a shift in culture. You will lead the "people" side of change, ensuring staff are supported and engaged throughout the transition.
External Partnerships & Resource Management
- Strategic Procurement: Lead the selection and onboarding of external service providers or consultants. This includes defining requirements, evaluating tenders, and conducting high-level contract negotiations.
- Vendor Accountability: Act as the primary point of contact for external partners, ensuring they meet their contractual obligations and provide value for money.
- Expert Liaison: Work confidently with subject-matter experts (SMEs)—whether they are technologists, legal consultants, or financial experts. You will translate complex "expert-speak" into clear, actionable insights for the wider team.
3. The Working Environment
Our projects often involve updating the "engine room" of the charity. While this is not an IT role, you will frequently lead projects involving:
- Complex software integrations (CRM, Finance, and Web/Digital).
- Data-driven transformations to improve fundraising and marketing.
- Operational process re-engineering to improve service delivery to families.
Person Specification
Essential:
- Prince 2 Practitioner (or equivalent project management framework)
- Significant experience leading cross-functional projects in a mid-to-large organisation
- Proven ability to influence and lead teams without direct line authority
- Demonstrable experience in contract negotiation, budgeting, and procurement
- Ability to communicate complex concepts clearly to diverse audiences
- Ability to remain calm and focused when leading high-pressure, time-sensitive projects
- Ability to take a pragmatic approach, knowing when to stick to the "rulebook" and when to adapt your approach to suit the charity’s unique culture
- Ability to think critically, not being fazed by technical jargon or expert complexity; you ask the right questions to get to the heart of a challenge
Desirable:
- Experience in organisational design or change management
- Experience managing high-value capital expenditure
- Experience presenting at a board or executive level
- Experience in the charity or non-profit sector
Additional Information:
Due to the nature of the role and the organisation, we believe that this post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010. The role holder will additionally need to confirm that they affirm the Statement of Faith of Care for the Family.
Terms and Conditions:
This is a full-time, permanent position. The salary will be up to £39,500 per annum, depending upon experience.
This position is 37 hours per week.
The position is offered subject to the satisfactory completion of a three-month probationary period.
Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays.
CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.
We have an exciting opportunity for a Store Associate to join our friendly Store in Armagh!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: 21-26 Scotch Street, Armagh, Northern Ireland, BT61 7BY
Hours: 7 Per Week (Permanent)
Some of the Key Responsibilities include:
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
The Ideal candidates should demonstrate in their application:
- Experience of working in a retail environment
- Experience of cash handling
- Experience of working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is linked under the Additional Info section. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.
The Role:
- Coordinate stakeholders across the Northern Dales to deliver joined-up, evidence-led wildlife management, with a focus on Grey Squirrel control to support Red Squirrel populations.
- Lead ecological surveys and monitoring to inform habitat management, including grazing impacts, vegetation change, bird activity, ground-nesting productivity and invasive species.
- Produce reports and contribute to conservation research in collaboration with colleagues, agencies and external partners.
- Manage and support wildlife contractors, volunteers and controllers, delivering evidence-based squirrel and deer management across the estate and wider landscape.
- Support delivery of the Snaizeholme Estate project, providing specialist input into woodland, peatland, wetland and farmed habitat management.
- Deliver public engagement through presentations, events, site visits and volunteer coordination, ensuring safe and effective conservation activities.
- Ensure wildlife management complies with best practice, environmental legislation and regional/national partnership frameworks.
- Maintain accurate survey and management records using IT/GIS systems, support health and safety compliance, and provide training and guidance where needed.
- This is a homebased role, requiring regular travel to locations within the Snaizeholme landscape and wider area, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
The Candidate:
- Experience assessing, monitoring, and managing wildlife and habitats to deliver conservation objectives, particularly in upland environments.
- Skilled in wildlife and habitat surveying, species identification, and practical conservation management.
- Strong stakeholder engagement and relationship-building experience with farmers, land managers, ENGOs, local authorities, volunteers, and community groups.
- Confident in public engagement, including presentations, guided walks, and volunteer coordination.
- Knowledge of conservation-led wildlife management, habitat survey methodologies, and upland land-use practices.
- Competent in Health & Safety management, including lone working, risk assessments, and working in challenging terrain/weather conditions.
- Proficient in IT, data management, record keeping, and GIS software.
- Qualified with a relevant environmental/ecology/land management degree (or equivalent experience), full UK driving licence, and willingness to complete specialist training/certifications including Grey Squirrel Management and DSC Level 1 if not already held.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
- Buy and Sell Holiday Scheme
- Enhanced Parental Pay
- Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 9th & 10th July.
Job Title – Service Administrator
Contract – Permanent
Hours – 35 hours (Monday to Friday)
Salary – £26,936 per annum
Location – Coram Campus, Bloomsbury, London (with occasional hybrid working at home in line with operational need)
Coram Voice, part of the Coram Group of charities, is looking for a motivated and well‑organised Service Administrator to join our Administration team. This is an exciting opportunity for someone who enjoys supporting others, managing systems, and helping services run smoothly for children and young people in and leaving care.
As a key member of our administration team, you will provide responsive, high‑quality support across the organisation, with particular responsibility for our Independent Services, Youth Advisory Board, and operational managers outside London. You will work closely with the Operations & Administration Manager to ensure the effective running of our Head Office and the smooth delivery of our services.
This role will suit someone who is proactive, confident using systems, enjoys problem‑solving, and can communicate well with colleagues, associates, and young people.
Responsibilities:
- Act as a first point of contact for Independent Services, the Youth Advisory Board and operational managers
- Maintain effective administrative systems and ensure compliance with GDPR
- Process referrals, coordinate meetings and support the allocation of associate staff
- Arrange and support meetings, training sessions and events, including minute‑taking and diary coordination
- Provide basic IT and case‑management system support to remote staff
- Assist with contracts, invoices, claims and financial administration
- Manage publication orders, monitor stock and maintain relevant spreadsheets
- Support the production of reports, statistics and project information
- Contribute to the smooth running of the London office, including reception duties, supplies and general admin
- Assist with special projects and cross‑organisational tasks as required
Benefits of working with us
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:
- A highly competitive salary
- A matched pension scheme up to 5% of salary
- Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
- A suite of family-friendly policies
- Flexible working
- Cycle to work scheme
- Access to an Employee Assistance Programme
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 12 noon 25/06/2026
Interview date: 02/07/2026 – at our London offices
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other global majority backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team, we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
We are seeking to recruit an enthusiastic leader motivated by community development, participation and inclusion. We are a values-led charity where people do meaningful work and feel respected. We are a Real Living Wage employer who will support your continued professional development.
You’ll be part of a team that cares about fairness, collaboration and making an impact locally, working with others who believe strong, connected communities make a real difference to the lives of children, young people, adults and families.
We're looking for 2 kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Tower Hamlets. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Mile End Young Peoples service provides support and housing in Tower Hamlets that are either leaving care or affected by youth homelessness. You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Desirable:
- Experience working with young people
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
