Full-time jobs

Age UK is recruiting for a Regional Estates Manager to provide a professional comprehensive and cost-effective Regional Estate Management Service on all Age UK Properties.

In this role you will use your professional knowledge and experience to undertake significant problem solving and lateral thinking, providing advice to key stakeholders across the charity on complex estate and asset management issues. By ensuring best professional practice is always observed and complying with the RICS Code of Conduct, the successful post-holder will be responsible for assisting with the preparation of departmental budgets, negotiating rent reviews and lease renewals across Age UK's predominantly retail property portfolio and general day to day property management duties.

Whilst you will be home based, please note this role requires travel across our Age UK estate, so there is an expectation you can travel with some overnight stays; a company car will be provided.

The area this role covers will be dependent on the successful candidate's home location.

Please note: This salary includes a market supplement of £4K up to the maximum of £50K (inclusive). This market supplement reflects the current demand for professionals with skills in this area.

Age UK Internal Job Grade- 5N

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

• Significant post Chartered experience in either a retail property management department or an estate management department providing professional advice and influencing a range of stakeholders in respect of strategic property management. (A, I)
• Experience of working within a geographically diverse team (I)
• Experience of developing, and reviewing policies, procedures and guidance (I)
• In depth knowledge of Landlord and Tenant statute and Case Law in particular the Landlord and Tenant Act 1954 (A, I)
• Self-Motivated, work autonomously yet work as part of and lead a team.
• Good Organisational Skills (I)
• Ability to write concise letters and reports targeted to varying recipients both internally and externally of Age UK (I)
• Good Computer skills including proficiency in the use of excel, database and word (A, I)
• Able to manage multiple projects at all stages (I)
• Excellent verbal and written communication skills (I)
• Able to collate, analyse and report relevant management information (I)
• Comfortable with influencing a variety of stakeholders across the organisation. (I)
• Ability to work within a small flexible team of professional/technical staff. (I)
• Sound Knowledge of the Retail property market (A, I)
• Strong negotiating skills (A, I)
• BSc Estate Management degree (A)
• Member of the Royal Institution of Chartered Surveyors (A)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting  Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please see our website.

Do you have previous experience organising projects and processes? Are you looking for a role that blends administrative excellence with meaningful community work? If so, this could be the perfect opportunity for you!

We are looking for a Project Administrator to support the delivery of our Horizon Plan – a collection of projects at the heart of Westway Trust’s new strategic vision. You will provide essential administrative support across a range of projects – from local economic development to archiving initiatives, working alongside senior managers and community members.

This is a varied role with the opportunity to be involved in design, delivery and evaluation meetings. It is ideal for someone who is proactive, well-organised and eager to make a positive impact

Key responsibilities of the role include but are not limited to:

• Support up to five projects of different scales and size, all of them important to the Westway Trust.
• You will work with at least 3 different more senior managers who will be briefed about the range of your projects. You will be expected to use excellent time management to accommodate the peaks and troughs of the range of projects and manage the expectations of the project leaders.
• One of your projects will be the secretarial function of the Safer Neighbourhood Board working with the Chair. This will involve taking minutes, arranging meetings, distributing papers for the meetings, booking spaces and circulating actions and diary arrangements for the participants.
• You will support a new Economic Development Project and an Archiving project, both for at least one day a week. These projects will be newly designed and you will be part of this working with the project managers and community members.  This will involved taking meeting notes; circulating information; collecting and processing data and processes relating to payments of project related invoices; liaising on all aspects of project administration, scheduling and reporting.
• You will nurture positive relationships and information flow within the project groups.
• You are a key member of the project delivery team and will be expected to demonstrate the Trusts Values and to work positively in accordance with the Trust’s Equal Opportunities, Safeguarding, Health, and Safety Policies.

Essential Experience, Skills and Attributes

• Experience of designing and delivering high quality, proactive project administration
• Experience of working within a busy office
• Experience of scheduling, taking minutes and chasing up actions.
• Proficient IT skills, ability to gather information and report meaningful outputs
• Excellent written and verbal communication skills with the ability to write short reports and create presentations and other communications.
• Experience of research
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail
• Understanding of the needs of diverse communities and commitment to equality of opportunity and anti-racism.

Desirable Skills

• The ability to speak a language other than English

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Wednesday 21 May when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended. Please apply directly from our website. 

Are you passionate about learning and development? Do you have the skills and experience to deliver training to our colleagues? Do you want to work for the world’s leading charity for heart and circulatory diseases? If the answers are ‘yes’, we have an exciting opportunity for you. 

We are looking for a Learning & Development (L&D) Specialist to join our People and Organisational Development team. Your role will involve delivering a variety of learning interventions, taking ownership of projects from scoping to evaluation, and ensuring that all training interventions align with the BHF priorities and yield measurable return on investment. This is a key role in leading and embedding coaching and mentoring in the BHF to grow our coaching culture.

As part of our L&D team, you will champion learning and help promote and embed a culture of learning and growth across all areas within the British Heart Foundation (BHF). Working with the L&D Team you will work on identifying training needs that enable our colleagues to deliver to the best of their ability.

The role will facilitate engaging and memorable behaviour-led and process training interventions that enhance organisational performance and align to the BHF strategic vision. 

About you

You’ll have a strong knowledge of scoping, designing, and delivering training (and support resources) for both face-to-face and online sessions, ensuring that the learning experience is engaging and memorable. 

With excellent communication and influencing skills, you’ll have the ability to build strong interpersonal relationships with a wide range of stakeholders and will be confident presenting to audiences of all levels. 

You will be self-motivated with good project management and organisational skills. You'll demonstrate a learner-led mindset and be able to adapt your style and approach to deliver effective learning of a wide variety of learners. 

To be successful in this role, you'll have:

• • Experience in delivering effective and inclusive management development programmes
  • An understanding of creating accessible content driven by application of adult learning theories.
  • Excellent knowledge of MS PowerPoint & MS Teams
  • Training or coaching qualification or equivalent relevant experience
  • Psychometrics experience or understanding e.g. DISC/Myers Briggs/Insights (desirable, not essential)

Working arrangements

This is a blended role, with travel to our London office at least twice weekly and some national travel required.

Please note, travel costs to the London office as part of your role are not reimbursed by BHF, travel to other sites as part of this role would be able to be claimed as expenses. 

At the BHF we believe in the power of being together. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

We research all heart and circulatory diseases and the things that cause them. Our research is the promise of future cures and treatments. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Interview process

First stage interviews be a short telephone interview, successful candidates at that stage will be invited to a 2nd stage interview at our London office around the 22nd May. 

Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.

Marketing and Communications Manager

Do you have experience of working on the production of high quality video and audio content and an active interest in podcasting?

We’re looking for a gifted and committed marketing professional with an excellent understanding of digital and social media, experience working on the production of high quality video and audio content and an active interest in podcasting.

As well as technical abilities like experience with social media management software and great copywriting skills, you’ll need to be able to work well in a team.

If this sounds like you, then apply today!

Position: Marketing and Communications Manager

Location: Hybrid – London-based, with flexibility to work from home

Hours: Full-time

Salary: £32,000 to £35,500 per annum

Contract: Permanent

Closing Date: 18 May 2025

Interview Date: 1st round online on 28 and 29 May 2025, 2nd round in London on 2 June 2025

The Role

The Marketing and Communications Manager is a core role. You will work directly with the Head of Content and Communications (HoC) and Creative Content Designer and Animator on the delivery of a communications strategy focused on increasing visibility and impact.

Utilising an excellent understanding of digital marketing and content creation, you will manage the digital and social media channels, leading on the development and delivery of high-quality video, audio and image based content, work on communication strategies to support new research and report launches, and work closely on the production of podcasts including The Sacred podcast.

It will also involve working with the Operations and Events Manager across the online and offline events programme. 

About You

You will have excellent copywriting and content development skills, with the ability to write engaging, audience-focused content across different formats. Highly creative, with the ability to produce compelling multimedia content and oversee production from concept to execution, you will have experience in planning and executing digital marketing and promotional campaigns

You will also have:

· An interest in and/ or experience of podcast production

· Strong organisational and project management skills

· Proven experience of using social media management and Ads manager software (e.g. Sprout Social, Hootsuite, Podigee, Twitter, Instagram and Facebook ads)

· Experience of using social media reporting tools (e.g. Google Looker Studio) to generate performance insights

· Experience using social media platforms, website content management systems and IT systems including Microsoft Office

· Experience of using video editing software (e.g. Adobe Premier Pro)

· Filming experience with knowledge of mirrorless cameras (e.g. Sony A7iv)

· Experience of using audio editing software (e.g. Logic Pro X, Izotope RX11)

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital, Digital Marketing, Digital Communications, Digital Marketing and Communications, Marketing Manager, Communications Manager, Marketing and Communications Manager, Digital, Digital Marketing Manager, Digital Communications Manager, Digital Marketing and Communications Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join us as a Retrofit Advisor and help shape the future of self-funded home energy improvements in the West of England.

We’re expanding our well-established retrofit advice service and are looking for someone passionate about supporting homeowners to act. You’ll play a key role in developing our new home visit service and, over time, contribute to delivering our in-house HEEP retrofit assessment service.

Operating in the West of England Combined Authority region, we specialise in guiding homeowners through the self-funded retrofit journey – from initial advice and home visits through to the installation of energy-saving measures. You’ll provide trusted, impartial guidance to help homeowners make informed decisions about improving the comfort, energy efficiency, and sustainability of their homes.

As part of this role, you’ll also be involved in shaping the launch of our upcoming landlord services, helping private landlords understand their retrofit responsibilities and supporting them with tailored advice and practical steps to upgrade their properties. In addition, you will help support tenants.

Key responsibilities will include:

• Providing independent, tailored, and high-quality advice to homeowners on retrofit and energy efficiency measures

• Conducting remote and in-person home energy advice visits

• Working with householders to identify suitable improvements and helping them plan next steps

• Collaborating with our wider retrofit team to ensure a joined-up experience for clients

• Supporting the development and delivery of our Home Energy Efficiency Plan (HEEP) assessment service

• Taking an active role in the day-to-day management and delivery of other retrofit and energy-related projects.

This is a great opportunity to influence how retrofit advice is delivered in a growing, self-funded market. The role combines technical understanding with strong communication skills, ensuring every homeowner receives the guidance and confidence they need to move forward.

If successful, you’ll be supported to complete both Retrofit Assessor and Domestic Energy Assessor (DEA) training, with dedicated time set aside to help you achieve these qualifications promptly and with confidence.

Main Duties

Customer Engagement & Retrofit Advice

• Serve as the first point of contact for homeowners exploring retrofit options.

• Build strong relationships and provide clear, impartial advice throughout the retrofit journey — from initial enquiry to installation and follow-up.

• Communicate the benefits of retrofit solutions clearly, and support clients to take confident next steps toward improving their homes.

• Help convert interest into action through timely follow-up, home visits, and practical guidance.

• Provide tailored advice to landlords on improving the energy performance of their rental properties.

• Refer customers to appropriate services, accredited installers, or partners where necessary.

Home Visits

• Conduct home visits to provide personalised retrofit advice, including the use of thermal imaging to identify areas of heat loss.

• If required, training will be provided for thermal imaging to support your assessments and recommendations.

• Guide homeowners through the retrofit process, offering practical solutions to improve energy efficiency in their properties.

HEEP Assessments & Support

• Support the future roll-out of our Home Energy Efficiency Plan (HEEP) service, including the provision of detailed retrofit assessments, ventilation strategies, and heating system evaluations.

• Help develop tailored retrofit improvement plans based on individual property conditions and customer needs.

• Training may be available to carry out HEEP surveys, including the delivery of reports to homeowners outlining the benefits of moving forward with retrofit projects.

Project Delivery & Operations

• This is a varied role that will involve working across multiple projects, requiring a dynamic and adaptable approach.

• Contribute to the day-to-day management of Retrofit West and related projects, ensuring smooth delivery and high-quality service.

• Maintain accurate client records and progress updates using our CRM system.

• Provide feedback and ideas to improve tools, processes, and the overall customer journey.

• Collaborate closely with the wider Retrofit West team, to deliver a joined-up service.

Training & Development

• If successful, you’ll be supported to complete both Domestic Energy Assessor (DEA) training and Retrofit Assessor/Retrofit related, with dedicated time set aside to help you achieve these qualifications promptly and with confidence.

• You will be given a mentor to guide and support your training and on-going development.

Community & Outreach (as needed)

• You may be required to attend outreach events, including some at the weekend, to raise awareness of retrofit benefits and engage new audiences.

Benefits

› Time off in lieu (TOIL)

› Hybrid working

› 33 days of holiday (including bank holidays)

› Company sick pay

› A generous ethical company pension scheme

› Opportunities for professional development

› Cycle to work scheme.

Responsibilities for Employee

› Some travel to customer households may be required

› This post may be subject to a DBS check if the postholder’s responsibilities bring them into contact with children or vulnerable adults

› There will be a six-month probationary review.

Logistics

• The closing date for applications is Friday 9th May. 

• The closing date for applications may be extended. 

• If you have not heard from Retrofit West by Tuesday 13th May, please assume your application has been unsuccessful. 

Application Procedure

• Send your CV and cover letter via email to jobs @ cse. org. uk. Make sure to attach your documents in a format such as Word or PDF. 

• If you prefer to apply by post, print out your CV and cover letter and send it to the following address: Retrofit West, St James Court, St James Parade, Bristol, BS1 3LH.

The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The full-time Fundraising Manager, Major Gifts will play a critical role in advancing the mission of WAGGGS by managing and cultivating relationships with existing and prospective major donors. This position focuses on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised. The ideal candidate will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

About You:

You will have experience managing and cultivating relationships with existing and prospective major donors. You will be focused on increasing donor engagement and funds raised. You will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

Key Responsibilities:

1. New Donor Cultivation

2. Existing Donor Relationship Management

3. Stewardship and Reporting

4. Collaboration and Communication

5. Data Management

Applicants must have right to live and work in the UK and a minimum of 2 years experience working with High Net Worth Individuals.

Please note that applications without CV and Cover letter will not be considered for this role. A 2 page cover letter explaining your experience working with High Net Worth Individuals is mandatory.

Please refer to the attached Job Description for a detailed information about the role.

Are you an experienced domestic abuse professional — or ready to take the next step into a leadership role?

Join our small, dynamic team at FLAG DV as Service Manager, and help empower survivors navigating the family court system with specialist legal and emotional support.

This is an opportunity to blend frontline delivery with strategic leadership. You’ll oversee our Legal Advice Clinic and Court Support Services, hold a small caseload, manage a committed team, and act as our Designated Safeguarding Lead — with support from our Director of Service Development & Engagement and a Deputy DSL.

You’ll be at the heart of a trauma-informed, passionate organisation, playing a pivotal role in shaping our services and ensuring survivors receive the support they need. Whether you already have leadership experience or are ready to step up, we’re looking for someone who’s confident, compassionate, and committed to survivor empowerment.

There when it matters.

We have an exciting career opportunity for a Marketing and Communications Officer (known locally as Marcomms Officer) to join our expert Marcomms team here at Sue Ryder.
This key role sits within our Brand & Marketing team, working across projects with our Healthcare, Income Generation and Creative teams. You will work closely with colleagues across the organisation as well as building relationships with our key marketing suppliers and agencies.

You will help position Sue Ryder as a specialist and expert end-of-life care and bereavement support provider, supporting the team to develop strategic and tactical marketing communications and ensure end-of-life care and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it.
The Marcomms Officer reports into a Marketing Manager and works across the Brand & Marketing team to:

• Develop effective marketing assets and campaigns for brand, healthcare and income generation.
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Ensure brand and health marketing messaging remains consistent and on brand across all activity.
• Support the management and usage of our marketing and design tools and platforms.

Key Responsibilities:
• Develop effective marketing campaigns and assets for Healthcare, Income Generation and Volunteering teams, ensuring objectives are met and integration opportunities are maximised across the charity
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Manage day-to-day relationships with external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
• Represent the Brand & Marketing team on selected organisational working groups and actively engage with our internal networks.
• Help manage our marketing tools and platform to support usage across the organisation.
• Provide project support to our Creative Team, for example co-ordinating brand photography shoots.
• Ensure all healthcare and fundraising literature is in stock, on brand and updated in terms of content, consent, permissions and legal requirements.
• Have a clear understanding of our brand guidelines and key messaging and support embedding this across all our marketing communications.
• Build strong, internal relationships with stakeholders across Sue Ryder.
• Support the smooth running of the team administration.

About you:
Essential
• Experience of managing and delivering marketing campaigns on time and on budget
• Experience of managing and developing creative assets which are relevant and impactful to the specific audience.
• Experience of working with creative and print agencies.
• Excellent communication skills to build effective relationships with internal colleagues within the wider marketing and communications department such as PR and digital to ensure integrated working
• Keen attention to detail
• Excellent time management and prioritisation skills, able to work at pace across a range of projects

Desirable
• Relevant experience working in a charity or agency environment
• Experience of working with brand management.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

To further develop, deliver and strengthen CSE’s Human Resources function, ensuring that the organisation complies with all relevant legislation and guidance while recruiting and retaining good quality staff. Instilling a collaborative culture of high performance where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.

Pay and conditions

• The role is full-time, permanent role (37.5 hours per week).

• The salary for the role will be £47,508 - £55,954 (starting salary is expected to be at the lower end of the range)

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To deliver all aspects of CSE’s Human Resources function, from recruitment, staff welfare, wellbeing and associated support, staff records, training and professional development, oversight and advice on any conflicts or disciplinary matters; and to include the development and maintenance of all appropriate staff policies and processes, including performance management and staff appraisals, remuneration, role progression and all staff benefits.

• To ensure the Staff Handbook remains regularly updated, and to lead on all amendments / updates to this key document for staff. Additionally, working alongside the Director of Finance & Operations, the Chief Executive and other directors to ensure all HR-related policies and procedures across CSE are reviewed regularly and remain updated accordingly, supporting staff needs as effectively as possible while also reflecting the needs and strategic objectives of the whole organisation, its charitable status and mission.

• To maintain the organisation’s personnel records in accordance with appropriate data protection standards and recognised good practice (utilizing the Cezanne HR system). To provide overall ownership of this system – in terms of data contents, security and ongoing operations for the system. The postholder will also act as primary contact for the Cezanne software supplier, liaising with the Director of Finance & Operations and other interested parties where necessary.

• To maintain oversight of staff welfare and working with line managers and other relevant staff, provide and promote access to support and advice to sustain good staff mental and physical health and wellbeing.

• To play an integral role supporting both the Employee Voice (EV) group and Equality, Diversity and Inclusion (EDI) group and take a lead on related operational functions including administrating the 6-monthly Staff Survey and highlighting issues and trends in staff feedback.

• Provide oversight and guidance in respect of staff recruitment, onboarding, induction development and training, supporting and advising other relevant staff across all associated processes.

• To issue accurate and timely employment contracts, offer letters, job descriptions, pay review letters for all internal changes. Manage and oversee internal paperwork flows from relevant managers, relating to any changes to individual employee terms of employment. Support the SLT in reviewing and amending standard terms of employment contracts to ensure CSE’s practices reflect current best practice.

• To ensure that all payroll documents such as starter forms and payroll amendment forms are completed and saved in the correct location and sent to the payroll bureau where appropriate, and support the Finance team with the administration of our payroll and payroll records and pension scheme contributions and other employee benefits. To accurately track all staff absence and ensure that self-certification and return to work meetings are completed in a timely manner. Update the Bradford factor grid to monitor score against policy and, support line managers and employees in understanding how CSE uses this as a tool at all stages of process.

• To maintain an up-to-date knowledge of applicable employment, equity and diversity, and Health and Safety laws (with support from professional advisors where appropriate), standards, guidance, and good practice, advising the SLT how these can best be reflected in the organisation’s policies and practices as they apply both to individual members of staff and to the organisation as a whole.

• To prepare accurate and accessible reports for the Senior Leadership Team and Trustees on relevant organisational, team, and individual staff HR matters to enable informed and timely monitoring and decision-making, principally on a set cycle to feed into a routine schedule of meetings and occasionally to meet an ad hoc need.

• To work with the Senior Leadership Team and other staff as appropriate to support change management processes. This may include reviewing remuneration policies, job evaluation and salary benchmarking, skills audits, EDI Practices and line management practices.

• To identify opportunities to improve CSE’s Human Resources processes and practices, informed by a sound understanding of our mission and strategic objectives and our operating context and by keeping up to date with advances in personnel management and human resources practices. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• CIPD qualification (Level 5) or equivalent Human Resources qualification.

• At least 5 years’ post-qualification work experience, including at least 2 years’ proven experience in an advisory role.

• Experience of developing and implementing effective HR policies and practices across an organisation, including managing any associated change processes.

• Experience in supporting both the organisation as well as individual employees through challenging employee relation conflicts and issues.

• Applied knowledge of employment legislation and good HR practices.

• Experience in overseeing the maintenance of a live HR system.

• Experienced in developing and supporting line managers in managing challenging situations.

• Excellent interpersonal skills with well-honed listening skills and an empathetic manner.

• Ability to explain often complex HR matters in a clear and concise manner, to audiences at all levels of seniority and experience across the organisation.

• Ability to maintain confidentiality and act with discretion, tact and diplomacy.

• Ability to maintain and organise effective electronic and manual filing systems.

• Excellent written and verbal communication skills.

• Good organisational and time management skills, with experience of working to tight deadlines and budgets.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

To apply, please download and complete the application form available from our website and send it to our Jobs email address.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent directly to our Jobs email address. 

The closing date for applications is 5pm on Wednesday 21 May 2025.

Interviews are expected to take place Tuesday 3 June and Tuesday 10 June 2025 though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK

The position of CEO is an exciting and challenging role that is primarily external facing in order to promote and further develop the essential support we provide to families in need throughout Camden and Islington.

A key aspect is to continue growing our network of stakeholders, partners, corporate sponsors, commissioners and donors. The CEO will also be expected to lead the drive to secure new income streams, and maintain existing relationships with key funders and stakeholders.

The CEO works with the Board of Trustees to drive the future strategy, ensure fulfilment of the implementation plan and direct a staff team comprising a Head of Delivery, 3 Family Liaison Managers, An Operations Manager, a Community Projects Manager, a Bookkeeper, and a Fundraising Consultant.

There is considerable scope for the post-holder to make a real difference and significantly further raise our profile within the community that we serve, building on our track record of excellence and impact as one of the leading organisations affecting social change in the local area.

Core Responsibilities

· Support the team in identifying funders and income generation opportunities

· Build networks with new and existing funders to engage their support

· Represent and participate at external events and meetings to promote HSC&I

· Actively contribute to expanding the role and influence of Home-Start London consortium in the wider London area

· Be accountable for the management of resources to enable us to actively support a minimum of 90 to 120 families at any one time

· Provide leadership and oversight to colleagues and volunteers to ensure the correct outcomes for families through training, governance and quality assurance

· Performance and line management of Head of Delivery, Funding and Projects Manager and Bookkeeper

· Annual budget setting in conjunction with the Treasurer, and ongoing monitoring and reporting of financial position

· Provide management reports to the Trustee Board on progress against key performance measures

· Ensure that we remain compliant with all legislative and policy changes that impact the charity and our processes

· Understand the impact of legislative, changing political, economic and social climate on our work, and share this knowledge within the team to ensure compliance

Personal Specification / Attributes

The successful candidate will be an experienced Senior Manager/Chief Executive with a demonstrable track record of successfully running an organisation or team leadership. You will possess strong strategic management, governance and people skills in addition to being solution focussed. Excellent stakeholder management skills are essential as is the ability to generate income from a range of sources.

Essential knowledge and skills

· Three years experience as a Senior Manager / Chief Executive

· Ability to prioritise and manage a varied workload, working to tight deadlines

· Demonstrable success in raising significant income from a variety of external sources

· Excellent stakeholder management and communication skills

· Accomplished at providing motivational and influential leadership

· Proven track record of successfully delivering change

· Good understanding of financial accounting and budgeting in the charity sector

· Strategic and innovative thinking

· Understanding, interpreting and presenting Management Information and data

· Previous experience of working with organisations in social services or health, with an understanding of the public sector commissioning process

· Good working knowledge of MS Office suite (Word, Excel, Outlook, SharePoint)

Preferred experience but not essential

· Experience of working in the voluntary sector

· A background in health and wellbeing

· Safeguarding children and working with families

· Understanding and interest in perinatal mental health, isolation, early years’ development and recovery through crisis.

· Using Charitylog or other CRM platforms

· Presentations and public speaking

Affiliation

Home-Start Camden & Islington is affiliated to the national organisation Home-Start UK, but we are autonomous and responsible for own management and securing our own funding. Home-Start UK provides support and advice to over 300 Home-Start schemes around the UK, and manages a stringent Quality Assurance Review process to ensure schemes operate effectively.

Notes

· The CEO will benefit from supported career progression, including mentorship if appropriate.

· Home-Start Camden & Islington offers a staff pension contribution.

· The post holder would be expected to attend evening and weekend meetings whenever necessary, and agreed Time of in Lieu (TOIL) is available for this work.

· Applications from people who reflect the community we support are most welcome

· The post holder will need to complete an enhanced Disclosure and Barring Service check (DBS)

About The Role

- We would like to welcome applications from passionate and experienced Group Facilitators to join our Hertfordshire team to support our Dementia Support Group provision.
As part of the new Dementia Support contract in Hertfordshire, which started in October 2024, the Alzheimer’s Society has taken over the management and facilitation of dementia support group services across Hertfordshire. Currently we manage 22 centre-based activities groups (weekly) across Herts, in addition to another 4-5 online groups (carers and Young Onset specific). The groups are well established and a crucial means of support to service users and carers.  We are in the process of reviewing our groups, this might result in us developing more new and varied groups (respite, specific communities or location specific) in the coming months.
As a group facilitator you will have many key functions, this will include managing and facilitating weekly activities based groups (could range from 2-4 groups per week), structuring a 12 week program for the groups you manage in consultation with service users and carers; managing volunteers that support your groups, working with local Dementia Advisers to provide 1-2-1 support for groups attendees and establishing relationships with local organisations for the purposes of facilitating signposted support for service users.
You will be joining a team of expert Group Facilitators and Dementia Advisers that are experienced and passionate about their work, and they will support you to undertake your role successfully. 
About you

- Passionate about supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Experience of managing and supporting groups.
- Experience of supporting people within a group setting.
- Be creative in developing activities.
- Strong communication skills to deliver advice and guidance with a non-judgmental and compassionate approach.
- Good IT skills, including experience working with databases and virtual meeting software (Teams / Zoom).
- Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
- Be able to travel independently across Hertfordshire.
- Be able to work flexibly to support existing groups and provide cover when needed
- Working pattern to include Mondays and Fridays

Interviews will take place on the 20th May 2025.
As part of the interview, you will be required to provide a 5 min presentation on a question/ task we set.
What you’ll focus on:

- Manage and facilitate weekly activity-based dementia support groups across Herts.
- Plan and organise 12 weekly activities programs for the groups you will manage.
- Offer light touch support to group attendees and liaise with local Dementia Advisers to facilitate 1-2-1 support for group attendees/ carers (if required).
- Create new groups in consultation with service users and based on needs of the area (quadrant) where you will manage and facilitate groups. 
- Manage volunteers that will support the groups you manage.
- Engage with the wider team and community organisations

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

About Us

School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity, group sessions and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence-based sport for development framework called the 5Cs.

Overview

Exclusion from education happens when a child is suspended from school (temporarily or permanently) but it also happens when they are sent out of the class, put into an isolation room, or even wander around corridors doing all they can to avoid going to their lessons! With 32 million ‘learning days’ lost in 22/23 (up from 19 million, pre covid) this is serious societal problem with devastating lifelong consequences for young people – especially those from poorer backgrounds. SOHK is on a mission to help children experiencing exclusion, change their life trajectory.

With teams in England, Scotland and Wales, working with hundreds of ‘at risk’ students, we are looking to appoint a Regional Manager in South East Wales who will be responsible for overseeing the effective delivery of our programme in Wales. The successful candidate will ensure the alignment of delivery with our organisational goals and standards, line manage and support team members and maintain strong relationships with schools and other stakeholders. They will play a key role in monitoring outcomes, reporting progress, and driving growth to ensure the programme’s success.

A key element of this brand-new role is school retention and sales, ensuring that schools continue to engage with and invest in SOHK programmes. The Regional Manager will also be expected to grow the SOHK network in Wales and attending networking and fundraising functions as required. SOHK has ambitious plans to grow in Wales over the next 5 years with the Regional Manager playing a vital part in delivering this vision.

Key Responsibilities

Team Leadership & Coordination

• Lead and manage the Schools Facilitator, Rugby Coach, and SEL Lead to ensure effective programme delivery.
• Hold regular team meetings to track progress, resolve issues, and drive improvements.

Programme Delivery Oversight

• Serve as the main contact for partner schools, maintaining strong stakeholder relationships.
• Oversee team performance and ensure consistent, high-quality delivery across all programme elements
• Align delivery with school and student needs.

Schools Retention & Sales

• Maintain strong school relationships to support satisfaction and long-term engagement.
• Address school concerns proactively to improve retention.
• Assist in attracting new schools by promoting the programme’s impact.
• Support proposal development and agreement finalisation with potential partners.
• Track retention and sales to contribute to regional growth.

Monitoring & Evaluation (M&E)

• Assist in collecting and submitting accurate M&E data in collaboration with the Evidence & Impact Manager.

Communication & Reporting

• Provide regular updates to the Director of Programmes on delivery, relationships, and impact.
• Participate in internal and external meetings.
• Submit termly reports on schedule.

Team Development

• Coach and support team members through regular 1:1s and check-ins.
• Lead onboarding and training for new staff.
• Conduct performance reviews in line with PDR processes.
• Promote a collaborative, supportive team culture.

Delivery

• Deliver programme sessions two days per week alongside the delivery team.

Growing SOHK Wales

• Play a key role in strengthening and expanding the SOHK programme across Wales.
• Support the Director of Programmes in developing strategic partnerships with Welsh schools and local authorities.
• Collaborate with the Fundraising Team to identify funding opportunities thar align with Welsh education priorities.
• Represent SOHK at events and networking opportunities across Wales to raise the charity’s profile.
• Provide insight into regional needs and ensure that the programme offering is tailored to the Welsh education landscape.
• Actively contribute to planning and executing expansion strategies to increase reach and impact across the country.

Person Specification

Essential Skills & Experience

• Experience working in the charity or education sector (desirable).
• Proven team and performance management experience.
• Background in delivering educational interventions.
• Experience working with young people ages 11-16.
• Strong partnership-building and stakeholder engagement.
• Confident in promoting and selling programmes to external partners.
• Skilled in delivering sessions to diverse audiences.
• Familiarity with data collection tools and software (desirable).
• Understanding of the Welsh education system.
• Excellent verbal and written communication skills.
• Safeguarding qualification (or willingness to obtain).
• Budget management experience (desirable).
• Proficient in MS Office, especially Excel.
• Full UK driver’s license and access to a vehicle.

Person Specification

• Passionate about sport, education and social inclusion.
• Driven and committed to delivering SOHK’s strategic goals.
• Able to provide constructive challenge when needed.
• A confident and clear communicator.
• Highly organises with strong attention to detail.
• Skilled at managing multiple priorities and improving processes.
• Growth mindset with a proactive, can-do attitude.
• Energetic, motivational and positive role model.
• Committed to achieving and exceeding programme targets.

Terms of Appointment

• This will be a fulltime, permanent contract, commencing in July 2025.
• The salary will be £38,880 per annum.
• Generous paid leave allowance of 28 days plus additional days awarded with service.
• SOHK offers flexible working schedules to staff where possible.
• You are required to attend our annual 3 day staff conference in August.
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.

Key responsibilities include:

• Covering reception duties and handling calls, post, supplies, travel bookings, and general office coordination
• Managing third-party service provider relationships and contracts for office facilities and utilities
• Acting as the key liaison with our external IT support provider
• Supporting new starter inductions and health & safety training
• Coordinating office maintenance and basic troubleshooting tasks
• Providing general admin support to the Head of People and Director of Finance & Resources

What we’re looking for:

• Strong administrative and organisational skills
• A friendly, professional front-of-house manner
• Confidence managing suppliers and service providers
• IT literacy and ability to liaise with tech support
• Experience in office or facilities administration (desirable)

This is a great opportunity for someone who enjoys being the go-to person in a busy, collaborative environment.

Apply now and help us create a welcoming, efficient space for our team and visitors!

Closing Date: Tuesday 6 May 2025, 4pm.

Interview Date: Wednesday 14 May 2025