Jobs

Registered Care Manager

Could you do a job where you change lives?

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Furze Hill House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care team. Our amazing team at Furze Hill House Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are a 40 bed care home just on the outskirts of North Walsham. View our wonderful home here.

We are looking for a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Please read the job pack here

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £49,000 to £52,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme
• Medicash

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment.

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

We are excited to be collaborating with St. Lukes Hospice (Basildon & District), to support them with finding an Individual Giving Manager to manage the implementation of the individual giving strategy and develop the existing programme of activities and products.

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 3 days a week in the office.

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include
- Time off to do as you please - we offer 30 days holiday plus bank holidays.
- Discounts at local fitness clubs, access topractical and emotional support.
- A pension scheme set up for you with Scottish Widows.
- The opportunity to develop in your career with different options depending on what suits your role best.
- Flexible working.

The Role
Develop annual delivery plans and lead delivery of individual giving fundraising products to achieve budget net income, working across products including on and offline cash appeals; supporter newsletters; regular giving; gifts in celebration; and incentivised giving.

Project manage all elements required to deliver planned activities, including producing plans, budgets and briefs; liaising with internal teams and external suppliers/agencies; writing and reviewing copy; and proofing artwork.

Plan and deliver the Hospices flagship in memory appeal, Light up a Life, including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.

Monitor and evaluate income and expenditure, taking corrective action when necessary to reach targets.

The Candidate
Experience of individual giving / direct marketing within the not-for-profit sector, or comparable experience within the commercial sector.

Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers, including direct mail, email and social channels.

Experience of managing income and expenditure budgets, including reforecasting, and setting and monitoring performance against KPIs.

Experience of audience segmentation and use of data analysis to inform marketing / fundraising activity.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

At Latin American House (LAH), advice is more than information, it is a lifeline. We aim to support individuals who have nowhere else to turn: migrants navigating an unfamiliar system, families facing welfare challenges, and vulnerable people who simply need someone who speaks their language and understands their reality.

This is your opportunity to begin a meaningful career in the advice sector, fully supported and trained from day one.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a part-time, fixed-term role (21 hours per week) and a genuine investment in your professional development. As a Welfare Benefits Trainee Adviser, you will receive structured, on-the-job training to build the skills, knowledge, and confidence needed to provide high-quality, person-centred advice. You will work under close supervision, with the opportunity to achieve the AdviceUK Learning to Advise (LTA) Full Programme certification within your first six months, between September and December 2026.

Day to day, you will support service users with a range of practical needs: interpreting calls, helping with GP registrations, guiding people through form applications, assisting with school enrolment, and providing orientation on accessing government support. As your training progresses, your responsibilities will develop towards more in-depth welfare benefits advice.

This is not an entry-level role that leaves you unsupported. You will be supervised, mentored, and developed throughout, and if you complete your probation successfully, further training and qualification opportunities may follow.

What we are looking for

You will be an advanced Spanish speaker with at least six months of experience working with individuals or communities in a supportive capacity, paid or voluntary. You will bring empathy, patience, and a genuine commitment to the communities we serve, alongside a structured, organised approach and a willingness to learn.

You do not need to be a qualified adviser yet. What matters most is that you are ready to grow into one.

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.

Are you experienced relationship fundraiser? We are supporting an incredible health charity with an exciting opportunity that can be either part time or full time as a Partnerships and Philanthropy Officer.

This is a hybrid role with a minimum of 3 days a fortnight in the London office.

The Role
You would be working closely with the Partnerships and Philanthropy Manager to support and grow a portfolio of corporate partners, philanthropists and high value prospects. This varied role is perfect for someone who enjoys building relationships, developing creative proposals, and coordinating meaningful supporter engagement. You will
Support the delivery of the high value fundraising strategy
Manage and steward relationships with partners, major donors and prospects
Prepare tailored proposals, presentations and stewardship updates
Research prospects and sectors to help build a strong pipeline
Coordinate meetings, events and engagement opportunities
Work collaboratively across teams to develop strong cases for support

The Candidate
Experience managing external relationships (fundraising, partnerships, account management or commercial)
Clear, confident and engaging communication skills
Ability to develop tailored proposals, pitches or presentations
Strong commercial awareness and a collaborative approach
Experience using CRMs or databases (Raisers Edge a plus)

Benefits
Offering a generous package of benefits, including a positive approach to agile working, you would be joining a vibrant organisation dedicated to the cause but also to supporting each other and learning as they work.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

At Latin American House (LAH), sound finances underpin everything we do, from free advice services for migrants navigating complex systems, to community-led cultural activities open to everyone. Our space hire, Saturday School, and other self-generated income, alongside donations, are what make it all possible, directly sustaining support for the people who need it most.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a part-time, permanent role (14 hours per week) that sits at the heart of LAH's operations and administration. As our Bookkeeper, you will ensure our financial records are accurate, our compliance obligations are met, and our senior team has the reliable information they need to make good decisions.

Day to day, you will process invoices and payments, reconcile bank accounts, prepare records for our annual audit, manage our income tracking across all programmes, and support payroll administration, all using Xero. You will report directly to the Director and work closely with the wider team.

This is not a back-office role at a distance from our mission. You will be on-site with us, part of the team, and your work will be visible and valued.

What we are looking for

You will bring at least two years of bookkeeping experience, ideally in the voluntary sector, alongside a relevant accounting qualification (IAB, AAT or equivalent). You will be confident with accounting software (we use Xero), have a strong eye for detail, and be able to work independently while being a genuine team player.

Just as importantly, you will have an understanding of and commitment to the communities we serve, and you will bring that commitment to everything you do.

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.

We are looking for a part time Fundraising and Development Lead to join a small global charity and play a critical role in securing funding from Trusts and Foundations to support the delivery of innovative development initiatives.

The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major foundations.

The charity
An ambitious, fast paced and passionate global development charity, with a start up culture, dedicated to make a lasting social impact. With staff based across the UK and Europe, this role can be home based within the UK.

The Role
You will work along side another part time Fundraising and Development Lead to focus on developing the Trusts and Foundations income.

This is a new business focussed role, where you will be required to build a high value pipeline of global trust and foundation donors and deliver compelling high value bids for support.

Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.

Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.

Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and pro bono partners.

The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation or charity.

Extensive existing network of senior executives with major global foundations and organisations.

Proven track record of securing for 6 - 7 figure gifts.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?

At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.

What we are looking for

You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.

What we offer

In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.

If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds. 

The Talent Set are delighted to partner with Barnardo’s on a Senior In Memory and Legacy Marketing Executive role. This fixed-term position focuses on In Memory fundraising, legacy marketing and the Free Wills programme, owning supporter journeys and delivering multi-channel campaigns end to end to help grow income.

Key Responsibilities

• Take ownership of the In Memory fundraising programme, supporting supporter acquisition and stewardship activity
• Develop supporter journeys that improve engagement, care and retention across relevant channels
• Plan and deliver end-to-end campaigns (briefing, data selections, creative development, production management and evaluation)
• Manage campaign logistics across print and digital, collaborating with agencies and suppliers
• Use campaign performance data and insight to refine future planning and audience targeting
• Lead and develop the Free Wills programme with participating legal firms, supporting marketing activity through direct mail, telemarketing and digital channels
• Contribute to shaping a legacy events programme, supporting ongoing development and rollout

Person Specification

• Proven experience in legacy and/or In Memory fundraising or closely related supporter fundraising activity
• Strong direct marketing experience, including managing campaigns from planning through to evaluation
• Confidence delivering campaigns across multiple channels (e.g., mail, digital, telephony)
• Strong data and insight capability, using results to improve performance and future plans
• Skilled stakeholder manager with the ability to work effectively with internal and external partners
• Understanding of supporter stewardship and supporter care, with a respectful and compassionate approach
• Experience coordinating print/digital production and working with agencies and suppliers

What’s on Offer
Contract: Fixed Term Contract until February 2027

Salary: £29,000 - £37,000 pro rata

Working Pattern: Flexible working- Hybrid or Remote

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

If this role matches your experience and ambitions, apply today with a CV that clearly shows relevant campaign delivery and results.

Registered Home Manager

Could you do a job where you change lives?

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Bethany House!

Bethany House is a modern, purpose-built 26-bed home just outside Preston, Lancashire, where older people receive compassionate, person-centred care. We’re now looking for a dedicated and proactive Registered Care Manager to lead our caring and committed team. View our wonderful home here.

This role is more than just a job – it’s a calling. We seek a manager, leader, nurse manager or deputy manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams, ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home, nursing home or similar setting for example a Nurse manager or leader.
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £49,000,000 to £52,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee Assistance Programme
• Care Friends referral 
• Longstanding service rewards
• Birthday rewards
• Medicash
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bethany House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Vice Chancellors Office
Development, Alumni and Campaigns Office

Stewardship and Events Officer
Ref: SC5005

Starting salary from £26,707 per annum, dependent on skills and experience, with an annual increment up to £30,378 per annum.

An exciting opportunity has arisen for a Stewardship and Events officer to join the Development, Alumni and Campaigns Office.

This role sits at the heart of our donor experience, supporting meaningful stewardship of our supporters and the delivery of engaging stewardship events. As we work towards delivering our £150m Dare to Do Different Campaign we want to ensure those supporting UEA receive an excellent donor experience. Working closely with colleagues and donors, you will help ensure every interaction is thoughtful, well‑organised and makes people feel genuinely valued.

You will play a key role in nurturing a positive and engaging donor journey. You will support the careful recording and management of donation and grant information, helping us steward supporters thoughtfully and keep records up to date so donors feel informed, appreciated and connected to our work.

Working collaboratively across the organisation, you will help ensure supporters receive timely, relevant and clear information about the impact of their support, while providing accurate data to colleagues to support fundraising activity. You will help plan, organise and deliver high‑quality stewardship events, creating welcoming, well‑run occasions that celebrate our supporters and strengthen long‑term relationships. 

This full-time post is available on an indefinite basis.

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our benefits page.

Closing date: 20 July 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.

£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Establishing a night-time routine

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others.
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages.
• Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

To provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently. 
Sussex Emmaus is a 58-bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth. 

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Position: Finance & Operations Manager 

• Working hours & Location:  2.5 days per week (20 hours) including both in-person hours in Norwich (Monday and Wednesday) and home working- we do offer some flexbility with the hours in office.
• Responsible for: Working with the Charity Director to ensure all financial and operational services are professional managed and organised.
• Type of Contract: Permanent role. The post is available for start in August 2026.
• Holiday entitlement: Paid annual leave (includes Bank holiday entitlement) is 14 days a year (28 days FTE)
• Special considerations: Appointment will be subject to satisfactory Enhanced Disclosure & Barring Service (DBS) check and to receiving suitable job references. Applicants must be eligible to live and work in the UK.

 At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.

Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.

The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.

As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.

This role has an occupational requirement for the post-holder to be an active Christian and to be prepared to lead staff and others in prayer times and work with churches.

What you will be working on:

• Working closely with the Charity Director and Trustees, you will develop and manage the charity’s financial strategy, including setting annual budgets and producing quarterly management accounts with clear spend-versus-budget reporting. You will liaise with external accountants to prepare year-end accounts and take responsibility for day-to-day financial operations, including payroll and maximising Gift Aid income.
• In partnership with the Charity Director, you will help secure the organisation’s financial sustainability by preparing funding bids, monitoring programme finances, and ensuring accurate financial reconciliation.
• You will also support the Charity Director and Trustees with staff recruitment, drafting contracts and job descriptions, and overseeing leave and timesheet processes.
• Working with the Charity Director and Support Manager, you will help ensure that policies and procedures are robust, up to date, and aligned with operational needs, contributing to policy development, updates, and risk assessments.
• In addition, you will manage and report on key data relating to students, volunteers, and donors, producing management information and contributing to both the Charity Commission Annual Report and the English+ annual report.
• As part of a collaborative team, you will also help plan and deliver events such as the Summer Programme and seasonal activities. Given the nature of a small organisation, there may occasionally be opportunities to support wider activities, including assisting with classes where needed.

This role is for you if you have:

• Excellent financial, administrative, and organisational skills, and are a self-motivated, highly organised team player who can manage your workload independently with minimal supervision.
• The ability to be flexible and adaptable, maintaining a caring yet professional approach, thinking creatively under pressure, and responding calmly to unexpected changes.
• Strong IT skills and a clear, concise writing style, with the ability to produce high-quality funding applications, reports, policies, and staff documentation.
• Strong interpersonal skills, a genuine commitment to equality, and the ability to engage empathetically with people from diverse backgrounds.
• A positive, proactive attitude, a creative mindset, and strong problem-solving abilities, with enthusiasm for working collaboratively in a small, fast-paced, and evolving charity.
• A clear commitment to the mission of English+ and a willingness to actively support and promote the organisation’s faith-based ethos.