Salesforce manager jobs

The role

Job Title: Youth & Community Engagement Officer

Part Time:          8- 12 days per month

Salary: £28-30,000 pro rata

Reporting to: Operations Director

Job Purpose:

 This role will lead the development and delivery of Allergy UK’s youth engagement initiative. We are beginning several exciting new projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.

The Youth & Community Engagement Officer will engage with children and young people across the UK to ensure they are meaningfully involved and supported to influence Allergy UK’s services, campaigns and resources. This includes creating safe, inclusive spaces where young people and parents and carers feel listened to and empowered to share their experiences.

The successful individual will develop youth opportunities that build confidence, skills and life chances, while supporting children and young people living with allergy to overcome the social, emotional and practical barriers they may face. A key part of the role will be working collaboratively with parents and carers to ensure their voice inform decision making and design.

As a Youth & Community Engagement Officer, you will have experience of working positively with children, young people and families, and have a proactive, organised and confident approach.

Strong organisation skills and initiative are essential as you will be the lead Allergy UK’s youth provision.

You will coordinate a range of activities on-line and in-person engagement sessions, blogs, podcasts, learning opportunities and digital activities all rooted in co-production principles. You will work as part of a wider team to engage children, young people and parents and carers, to amplify unheard voices and stories, and help drive positive change for families living with allergy.

The post is funded by the National Lottery Community Fund until September 2028. As a grant- funded role, the postholder will be responsible for the effective delivery, monitoring and evaluation of agreed grant outcome and KPI’s, ensuring full compliance with funder requirements and reporting deadlines.

Your main responsibilities include, but are not limited to:

Key Accountabilities:

· Design, develop and deliver youth-led and family-centred services across three core areas:

o Continue to design and deliver youth-led services with the existing 18–25 youth group for people living with allergies

o Recruit, , launch and establish a new youth group for 13–17-year-olds living with allergies

o Recruit, launch and establish a support and engagement group for parents and carers of children and young people living with allergies

· Plan, project manage and deliver engaging co-production projects, building positive, trusted relationships with children, young people and parents and carers, and promoting meaningful participation.

· Create opportunities for young people to have a strong and influential voice, supporting them to engage in Allergy UK’s awareness- raising and public affairs activity to influence policy, improve services and drive change.

· Establish, develop and lead the Allergy UK Youth Forum, ensuring it is representative, inclusive and impactful.

· Support and develop young people to become champions and ambassadors for Allergy UK, building confidence, leadership skills and advocacy capability.

· Work collaboratively with a wide range of organisations including but not exclusively schools, local government, health and youth services and voluntary sector organisations.

· Develop and deliver training and development resources to support young people’s skills, understanding and personal development.

· Ensure all required documentation is completed accurately, secularly, and within agreed timescales, in line with contractual, safeguarding and reporting requirements

· Work closely with the Operations Director and wider staff team, providing insight and advice on issues affecting children, young people and families living with allergy.

· Develop and embed effective youth engagement procedures and best practice, ensuring a consistent, safe and inclusive approach across all activities..

· Take responsible for the health and safety including risk assessments and reviews for all youth and family engagement activities, ensuring safety and wellbeing of participants.

· Act as a key role holder for safeguarding, ensuring that the safety and wellbeing of children, young people and vulnerable adults is central to all youth and family engagement activity. This includes promoting a strong safeguarding culture, adhering to Allergy UK’s safeguarding policies and procedures, identifying and escalating safeguarding concerns appropriately, completing and contributing to risk assessments, and working closely with designated safeguarding leads and relevant staff to ensure safe, inclusive and compliant practice at all times.

· Maintain accurate and confidential records, ensuring the secure and compliant recording of sensitive data on Allergy UK’s Salesforce database in line with data protection requirements.

Person Specification

This role involves regular contact with children, young people and potentially vulnerable adults. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, in accordance with organisational safeguarding policies.

Essential:

 Education & Qualifications

 Degree or equivalent and demonstrable/relevant work experience.

Essential Experience

 · Minimum of 3 years’ experience working with young people

· Experience of directly engaging children and young people (ideally across different age groups, e.g. 13–25)

· Experience of developing and delivering engaging youth engagement opportunities, following best practice, and adopting methods of co-production

· Experience of planning, delivering and evaluating projects or programmes

· Coordinating online and inperson activities (e.g. groups, workshops, forums, events)

· Managing multiple workstreams and meeting deadline

· Experience working independently while contributing to a wider team

· Practical experience of working in a safeguarding‑aware environment

Desirable Experience

 · Experience of working with or supporting parents and carers, particularly in health, disability or community contexts

 The purpose of this job description is to focus attention on the most important aspects of the jobholders role. It is not intended to be a complete list of duties: therefore, it is to be expected that the day-to-day performance of the job will include tasks not listed above. The list of duties for which the jobholder is responsible may reasonably be varied or added at the discretion of the charity.

What you will bring

Essential Skills and Knowledge

 · Knowledge of safeguarding responsibilities relating to:

o Children and young people

o Vulnerable adults

· Experience of recognising, recording and escalating safeguarding concerns in line with local and national guidance.

· Experience of recording accurate information on a CRM system, ideally Salesforce, ensuring timely and GDPR-compliant data entry.

· Experience of monitoring, evaluation and reporting against grant-funded KPIs.

· A Demonstrable experience of working directly with young people in a youth engagement/participation role.

· Demonstrate experience in the development and delivery of strategies to successfully engage, interact and promote development with young people.

· Experience in planning and delivering youth sessions and activities.

· Experience of working with a range of stakeholders and representing the views of young people.

· Experience of writing reports and meeting conflicting deadlines.

· Experience of managing people, resources, or projects.

· Skills and Knowledge Ability to engage with young people.

· Ability to work independently.

· Ability to motivate others and work as part of a team.

· To ensure young people feel safe and are safeguarded, by ensuring cross partnership and local safeguarding policies and procedures are adhered to.

· Understanding of the issues facing young people.

· Understanding and commitment to equal opportunities policies.

· Evidence of challenging discrimination or implementing equal opportunities with young people.

· Knowledge and understanding of relevant legislation, especially regarding children’s rights, promoting inclusion.

· Proficient in Microsoft Office, including Microsoft Teams, Salesforce (or similar CRM) and Zoom

· Able to work flexibly to meet requirements of the role.

Desirable

· Understanding of allergy

· An understanding of the charity sector and the work of volunteers.

Behavioural Competencies

 Relating & Networking Working with People

Adhering to principles and values Persuading and influencing Formulating strategies & Concepts Planning & Organising

Attitudes

· A positive individual who can guide, inspire and motivate team members

· Decisive and determined

· Ability to think on your feet and adapt quickly when needed

· Ability to manage a large and varied workload, prioritising to meet competing deadlines

· Empathetic and sensitive

· A passionate commitment to delivering the charity’s vision, mission and values

· Commitment to equality, diversity and inclusion

ABOUT THE ROLE

• Job Title: Fundraising Coordinator  
• Location: Nottingham office – minimum three days per week at the office.
• Salary: £25,000
• Permanent: 35 hours per week.

Make a real difference to life after brain injury. Join us as Headway’s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility.

Headway UK– the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well.

WHAT YOU WILL DO:

The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising.

You will:

• Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships.
• Ensure effective income management working closely with the Finance Team.
• Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters.
• Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline.
• Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards.  
• Represent Headway at community events, ensuring our supporters receive the best possible experience.

ABOUT YOU

We would love to hear from you if you have:

• Experience working in a fundraising or customer care/administration environment.
• Experience in managing queries and delivering a high standard of stewardship to all stakeholders.
• Strong organisational skills and the ability to manage multiple projects.
• Excellent communication and relationship building skills.
• Excellent numeracy skills and proficiency with Excel and similar systems.
• Understanding of fundraising principles and supporter engagement.
• Pro-active individual who likes working collaboratively.
• Proficiency in working with databases and CRM platforms.
• A commitment to safeguarding, equality, and Headway’s values

You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.

BENEFITS

As a staff member at Headway UK you’ll have access the following range of benefits:

Financial Security  -

• Competitive Salaries
• Pension  - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit  - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• ·You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

ABOUT US 

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Thank you for your interest in Headway UK and we look forward to getting to know you!

How to apply

Closing date: 5pm on 20 May

Interview date: 3rd- 5th June. 

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.

Founded in 2005, Lumos partners with governments, civil society and young people to transform care systems globally and advocate for family-based solutions that help children thrive. We work across Europe, Africa, Latin America, Asia and the Middle East to drive systemic and sustainable change.

We are ambitious for children. Over the next 10 years, Lumos aims to help 500,000 children transition from institutional care to family-based care and prevent 10 million more from experiencing family separation. Our values of collaboration, excellence, respect, care and passion underpin everything we do.

Position

We are looking for a proactive and organised Individual Fundraising Coordinator to support the delivery of our individual giving and digital fundraising programme during a maternity cover period.

In this role, you will contribute to donor stewardship, digital fundraising campaigns, and supporter communications, helping to ensure a high-quality and consistent experience for Lumos supporters.

You will also support the delivery of prize draw campaigns, coordinating timelines, communications, and activities across internal teams and external partners. This includes supporting campaign setup, communications, and operational delivery to ensure campaigns run smoothly and effectively.

Working closely with Fundraising, Marketing & Communications, and Operations teams, you will play a key role in maintaining momentum across campaigns and day-to-day fundraising activity.

Key responsibilities include:

· Supporting donor stewardship activities, including communications and newsletters

· Coordinating digital fundraising campaigns, including the end-of-year appeal

· Supporting the delivery of prize draw campaigns, including coordination with partners and internal teams

· Drafting and editing fundraising content for email and digital channels

· Supporting campaign setup, testing, and performance tracking

· Assisting with fundraising operations, including CRM-related tasks and data management

Requirements

Essential:

· Strong written communication and copywriting skills

· Excellent organisational and coordination skills, with the ability to manage multiple priorities

· Strong attention to detail

· Experience in a fundraising, marketing or communications role

· Experience supporting campaigns or projects involving multiple stakeholders

· Ability to work collaboratively and independently within a structured environment

Desirable:

· Experience in individual giving or digital fundraising

· Familiarity with CRM or email marketing platforms (e.g. Salesforce, Pardot/MCAE)

· Understanding of donor journeys and supporter engagement

· Experience in the charity or nonprofit sector

Other Information

· Part-time role (3 days per week)

· 6-month Fixed Term Contract (maternity cover)

· Salary: £30,000–£34,000 FTE (pro-rated)

· Location: London, UK (hybrid working)

· Applicants must have the right to work in the UK

· Only shortlisted candidates will be contacted

· Closing date: Sunday 31 May, 23:55

Lumos is committed to safeguarding and promoting the welfare of children and adults at risk. All successful candidates will be subject to appropriate checks and references.

We are an equal opportunities employer and are committed to building a diverse and inclusive workplace.

Role Purpose

As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You’ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels.

You’ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences.

This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You’ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn’t just inform, but inspires action and change.

Main Responsibilities

1. Leadership, Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success.
• Provide clear leadership and direct line management to the Brand Lead and Content Creator.
• Build a high-performing content function with strong planning, evaluation and cross-functional collaboration.
• Support and mentor a network of volunteer content creators.
• Champion innovation, best practice and a user-centred approach to content.
• Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities.
• Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns.
• Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
• Deputise for the Director of Marketing & Communications when required.

2. Creative and Content Strategy & Governance

• Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs.
• Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance.
• Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams.
• Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility.
• Manage the content budget and ensure effective prioritisation and resourcing.

3. Content Creation, Management & Delivery

• Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets.
• Develop and provide creative direction for content-led campaigns.
• Grow and manage a library of level 1 and evergreen content.
• Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK’s content position.
• Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy.
• Maintain a robust content production schedule to support organisational priorities.
• Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements.
• Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials.
• Support and guide colleagues with basic content production duties as needed.

4. Brand & Information standards

• Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications.
• Support the Brand Lead to identify and steward brand opportunities and collaborations.

5. Insight, Evaluation & Reporting

• Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities.
• Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership.
• Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement.

6. Collaboration & Stakeholder Engagement

• Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs.
• Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities.
• Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans.
• Liaise with creative agencies, media partners and freelance suppliers.
• Foster strong cross-charity relationships to ensure coherent messaging and shared learning.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

Experience & Knowledge

• Proven experience developing and delivering an organisation-wide content strategy.
• Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable).
• Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
• Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content.
• Experience commissioning and managing agencies, freelancers and creative partners.
• Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance.
• Experience of embedding and adhering to content governance and policy.
• Experience managing a team of content specialists and/or volunteers.
• Experience working collaboratively across multiple directorates and with subject matter experts.
• Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making.
• Strong project management experience, managing multiple concurrent content projects and deadlines.
• Strong understanding of accessibility, UX principles, brand management and content governance.

Skills

• Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences.
• Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
• Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows.
• Strong ability to prioritise, allocate resources and manage competing demands.
• Ability to balance creative ambition with commercial or organisational objectives.
• Skilled in coaching, mentoring and motivating individuals and teams.
• Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders.
• Ability to interpret data, identify insights and make evidence-based recommendations.
• Excellent attention to detail and commitment to editorial quality.

Attributes & Values

• Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
• Collaborative, approachable, and able to build trust across teams.
• Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
• Highly organised, resilient and able to work independently in a remote environment.
• Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
• Willingness to undertake relevant training and development opportunities.
• Willingness to be flexible work to meet organisational need.
• Ability to undertake periodic UK travel and represent the charity at meetings and events.

Desirable

• Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
• Understanding of bereavement and the needs of bereaved children, young people and parents.
• Previous experience in a Head of Content or similar leadership role.
• Experience of leading in-house and external creative teams.
• Background in storytelling, editorial or publishing environments.
• Experience of delivering large-scale content programmes across multiple channels.
• Familiarity with CRM systems such as Salesforce.
• Experience managing or supporting lived-experience contributors, ambassadors or volunteers.
• Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation.
• Active engagement with creative or content industry networks

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews – on-going

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews – Friday 5th June

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Main duties

Special Events: 

• Supporting the co-ordination and delivery of our special events programme. 
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
• Support with ticket and tables sales for all special events.
• Deliver high quality supporter care and exemplary stewardship to special event guests.
• Work closely with the Marketing and Communications team to produce event materials including event programmes. 
• Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement. 
• Support the Philanthropy Officer with the organisation of our annual cultivation event. 
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences. 
• Support with stewardship and delivery of our signature challenge event.
• Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
• Support the Challenge Event Manager as needed 
• Ability to work evenings and provide on-the-day event support.
• Maintain efficient data and administrative processes for special events, including 
• income tracking and guestlist management on the database. 
• Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced. 
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Budgets and Finance: 

• Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets. 

Special Events: 

• Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities. 
• Support and attend fundraising events as required. 
• Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation. 

General responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary. 
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 
• To ensure that all The Passage policies and procedures are being adhered to. 
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 
• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
• Undertake any other duties that may be required which are commensurate with the role. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities. 

• E1 - Experience of supporting or delivering special events. 
• E2 - Experience of recruiting new fundraisers and providing excellent stewardship. 
• E3 - Creative thinker with the ability to take the lead, initiative and problem solve 
• E4 - Experience of managing external suppliers. 
• E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations. 
• E6 - Experience of tracking income and expenditure targets. 
• E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face. 
• E8 - A track record of generating and building strong, lasting relationships with supporters. 
• E9 - Competent in the use of online databases such as Salesforce. 
• E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g.  Canva 
• E11 - Working in the charity sector. 

Desired knowledge

• K1 - Special events, fundraising and trends. 
• K2 - Ability to work under pressure, keeping calm and thinking clearly. 
• K3 - Digital fundraising and online fundraising platforms. 
• K4 - Excellent organisation & time management skills. 
• K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently. 
• K6 - GDPR and all relevant fundraising regulations. 
• K7 - Shared passion for the work and values of The Passage. 

JRS UK is recruiting full-time Fundraising and Communications Officer as part of our Communications, Fundraising, and Advocacy team. 

You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.

Job description 

1. Supporter engagement: 

• Thanking and recording donations; maintaining up-to-date supporter records 

• Supporting outreach through JRS UK events such as our Advent Service and report launches 

• Representing JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference 

• Undertaking talks and appeals in parishes or school

2. Digital and Offline communications: 

• Producing and distributing printed materials (e.g. quarterly newsletters; publicity materials; parish resources) 

• Maintaining and developing JRS UK’s digital presence (e.g. website; social media; e-updates) 

• Capturing and managing digital assets (such as audio, photographs, and videos)

• Developing content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy 

• Analysing web traffic and social media engagement to inform future activity 

3. Appeals 

• Supporting the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by: 

  • Researching and drafting content 

  • Curating and segmenting data 

  • Sourcing and producing visuals 

4. Trust fundraising  

• Stewarding relationships with some small and medium sized trusts 

• Drafting and submiting grant applications and reports 

5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy  

We’re looking for an ambitious Partnerships Officer (internally Executive) to help drive income by supporting and building profitable, long-term partnerships with individuals and organisations. Working within the Philanthropy and Partnerships team, the role of the Partnerships Executive is to deliver excellent relationship management to maximise income revenues.

To thrive in this position, you’ll need to:

• Manage a portfolio of corporate supporters <£10k ensuring they meet their maximum giving and engagement potential.
• Provide excellent relationship management and customer service support across all key audiences in partnership with the account managers.
• Deliver event support for flagship fundraisers such as our annual Dragon Boat Race, Corporate Sports Day, in-hospital volunteering opportunities and innovative Christmas campaign.
• Create fundraising and marketing materials, in partnership with the marketing and communications team, to drive new supporters and support existing partners. Including leading on a regular external Philanthropy and Partnerships newsletter.
• Provide operational support to the philanthropy and partnerships team, including desk based research and database management and reporting.
• Respond to fundraising queries (email and telephone) promptly and efficiently.
• Manage the philanthropy and partnerships teams’ presence on social media, including creating content which helps to promote impact, the charity and supporters.
• Support the team to deliver remarkable stewardship of all donors, including the management of our banking and thanking process and helping to create bespoke impact reports and materials.
• Ensure accurate and up-to-date records of activities and communications are captured on our CRM database (Salesforce) along with regular reporting.
• Provide general administrative support to the philanthropy and partnerships team as and when required.
• Build and maintain records of recognition milestones for supporters providing monthly reports to wider team for stewardship activity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Partnerships Executive. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Our client exists to strengthen local communities by investing in the grassroots organisations that make Oxfordshire a fairer, healthier and more connected place to live.

Prospectus is delighted to be working with our client to recruit an outstanding Head of Grants and Inclusion to lead its grant-making cycles and act as the face of the organisation to the small charities and community groups they fund. This is a senior, highly visible, and rewarding role for someone who thrives on building relationships, understands the power of being present in communities, and is motivated by social impact.

The Role
As Head of Grants and Inclusion, you will be a senior member of the team, leading grants programmes and championing inclusive, community‑centred funding across the region.

This is a strongly external and public facing role. You will spend much of your time out in Oxfordshire’s towns, villages and neighbourhoods—visiting groups, attending community events, and building deep, first‑hand understanding of local needs. These in‑person connections are essential to how the organisation works and to the intelligence they provide to donors, partners and grantees. This leadership role will be the primary point of contact for leaders from the grassroots charities and community groups funded by the organisation. They will assess need, monitor grants, offer support, and build trusted relationships. They will be representing the organisatio at external forums and occasionally speaking to community audiences.

The Head of Grants and Inclusion is responsible for leading the organisation's grants decision‑making processes whilst ensuring fairness, rigour and inclusion. They are the key staff link with the expert Grants and Impact Committee which oversees the organisation's grant-making for the Board. They also present to and participate in monthly decision-making Grants Panels drawn from community volunteers. Monitoring and evaluating the impact of the organisation's funding is a key responsibility and this person will be responsible for utilising and developing the organisation's CRM database (Salesforce), including playing an active role in its upgrade. They will work closely with colleagues in the Oxford office, including attending the all‑staff day each Tuesday.

The Person
The successful candidate will have an established track record as a Senior Grants Manager in the UK and will be an organised, confident and natural relationship‑builder who believes that inclusion is essential to successful grant making.

They will have a strong educational background, excellent written and verbal communication skills with a good eye for detail and accuracy. They will also have strong organisational skills and the ability to manage your own workload and support others to deliver on time (line management experience would be an advantage).  Fantastic customer‑service mindset, with empathy for volunteers and small organisations and the confidence working with databases and systems, ideally including Salesforce and a collaborative, solutions driven approach and a willingness to get involved across the breadth of a small organisation. They will be comfortable engaging with monitoring and evaluation concepts and knowledgeable or willing to learn about their application in a grassroots context.

This person will also need a natural enthusiasm for travelling across Oxfordshire and being out in the community on a weekly basis, a willingness to attend occasional planned evening events (with time off in lieu) and a full driving licence will probably be essential. They will either be living in the Oxfordshire region or willing to re-locate.

If you are motivated by community impact, inclusion, and building relationships where they matter most, we would love to hear from you.
 

The Talent Set is excited to be partnering with our client on a brilliant Corporate Partnerships Executive opportunity. This is a varied role that will give you the change to work across a range of corporate fundraising activities. You will support the Manager to deliver excellent stewardship to engage current partners, take a lead on prospect research and pipeline development, and create compelling content for new business opportunities. As part of a small high value team, there is lots of opportunity to get involved more broadly and develop understanding of the other income streams too.

Key Responsibilities

• Support with the account management of existing corporate partners, ensuring meaningful stewardship
• Identify and research prospective corporate supporters, building a pipeline of potential partners
• Support the Corporate Partnerships Manager with engaging new prospects, helping to create compelling content and supporting information
• Maintain detailed information on the CRM system for effective prospecting and partner engagement

Person Specification

• Strong administration and research skills to develop fundraising opportunities
• Relevant corporate fundraising experience, or similar experience in other fundraising areas
• Database experience to maintain up-to-date information on partners, SalesForce is preferable but not essential
• Strong communication and writing skills, with ability to build good relationships with internal and external stakeholders
• Attention to detail and strong organisational skills
• Passionate about corporate fundraising

What’s on Offer
Salary: £38,399
2 days pw in London office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

The Events Assistant will support EFN to plan and deliver our annual programme of 50+ events.

Location: Working from home (in the UK), ideally within 90 minutes of London by train. Regular travel to London will be required for in-person events, with occasional travel to other parts of the UK.

Salary: £30,000 pro rata

Contract: Fixed Term Contract for one year, subject to a six-month probationary period.

Hours: 0.5 FTE/2.5 days a week (17.5 hours) to include Tuesdays and with a flexible working schedule to cover events as needed. For any extended hours worked through event or travel time, time off in lieu (TOIL) will be provided.

Closing date: Tuesday 2 June, 23:59

Provisional interview dates: W/C Monday 22 June

Please note: By the start of any employment with EFN, you must have the right to work in the UK and documentary evidence to support this. EFN is unable to sponsor work visas.

About the role

Events are at the heart of how EFN brings its community together, creating spaces for our funder and fundraiser networks to connect, learn and collaborate. The Events Assistant will support the Programme Team to plan and deliver our annual programme of 50+ events.

EFN’s Programme Team is made up of our Scotland Lead, Funder Network Lead, Environmental Groups Lead and Head of Developing Philanthropy. Each of these roles produces events targeted at different audiences, ranging from new philanthropists and wealth advisors to funders and fundraisers. 

About you

This is a varied and hands-on role that requires strong organisational skills, excellent attention to detail, and a genuine enjoyment of bringing people together. You will be highly organised and confident in taking responsibility for the end-to-end logistics, coordination and delivery of events, ensuring they run smoothly and leave attendees feeling informed, connected and inspired.

We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.

Essential 

• Demonstrable experience coordinating events, either online or in person, from planning through to delivery.

• Excellent organisational and project management skills, with strong attention to detail 

• Confidence working with online event platforms and ticketing systems.

• Strong written communication skills, with the ability to draft clear and professional event communications.

• A proactive, problem-solving approach; able to anticipate and solve issues .

• Excellent interpersonal skills.

• Advanced IT skills, including online meeting platforms.

• A self-starter who is comfortable working remotely and managing their own workload within a small, part-time team.

•  A commitment to EFN’s mission and JEDI commitments.

• A willingness to travel occasionally to Scotland and other parts of the UK to support in-person events.

Desirable 

• Experience using CRM systems such as Salesforce.

• Experience using graphic design tools such as Canva for creating event graphics.

• Experience of hybrid event delivery, including managing in-person and online participants simultaneously.

• An interest in or knowledge of the environmental sector, philanthropy or the charitable sector more broadly.

•  An enjoyment of people, and an enthusiasm for working within an organisational culture that emphasises kindness and mutual respect.

We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.

We will aim to hold first round interviews (virtually) during the week commencing Monday 22 June.  If you cannot make dates this week, please let us know when you submit your application and we will try and accommodate you. 

Shortlisted candidates will be asked to do a task during the interview process. Further details on the task will be shared in advance, but please note that no additional preparation will be required.

Prospectus is delighted to be supporting our client with the recruitment of an Operations and Grants Officer.

The organisation is a leading nonprofit consultancy that helps mission‑driven organisations scale their social and environmental impact. Working globally, they partner with charities, social enterprises and funders to design and implement effective strategies that enable proven solutions to grow sustainably and reach many more people. Through consultancy, training and structured programmes, our client supports organisations to strengthen their models, build the systems and capabilities needed for scale, and create long‑lasting change.

This role is available on a permanent and full-time basis. The salary is £32,000 per annum. This is a hybrid role where you will attend the Southwark office in London two days a week.

As the Operations and Grants Officer, you report to the Director of Finance and Operations and provide administrative support across the organisation. You will schedule meetings, manage calendars, coordinate travel, maintain software subscriptions, and support the Board of Trustees and Leadership Team. You will help plan and deliver key events, while working with external suppliers to ensure smooth delivery within budget. You will support with recruitment and onboarding processes. You will also manage key project documentation, maintain accurate filing, and update data using Salesforce CRM.

You will also support with grants administration, including gathering and checking due‑diligence materials, preparing approval packs, tracking deadlines, maintaining grant documentation, and contributing to the ongoing improvement of grant making systems and processes.

To be successful within this role, you will be a proactive individual, with strong organisational and time management abilities. You will have experience in managing administrative processes. You will have experience managing calendars, inboxes and scheduling. You will have proficiency in coordinating events and logistics. You will have excellent attention to detail for maintaining accurate records and managing workflows. You will have confidence using digital tools and systems and a willingness to learn new systems quickly. You will be a strong communicator who has experience liaising with a variety of stakeholders.

Experience working in the charity sector and/or in grant-making administration is desirable but not essential. Other desirable experience includes: familiarity with office management processes and procedures, experience using Salesforce or a similar CRM system, and experience in supporting the design and implementation of new processes and procedures.
 
To apply, please submit:

• Your CV, outlining your relevant experience and skills.
• A separate document responding to the three application questions below. Please answer each question clearly and concisely, using specific examples from your experience.

Application questions:

1. Tell us about a time when you were responsible for coordinating a significant event or meeting. Describe what the situation was, what steps you took to manage the process, and anything you would do differently next time. Think about how you managed any competing priorities or logistical complications.
2. Tell us about a period when you were simultaneously managing administrative responsibilities across several different projects or teams. How did you prioritise, and can you give a specific example of a moment when you had to make a difficult call about what to focus on?
3. Give an example of a time you managed a process involving important information that required input from multiple people. How did you track progress, ensure nothing fell through the cracks and approach communication with stakeholders?

Please note, it is a 250 word limit per answer.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

Join our Fundraising and Development Team!

Justice & Care is an award-winning anti-slavery charity working with governments and police forces across two strategic locations the UK and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice and in the corridors of power to create change at scale.

We know that a great team is made up of people from different backgrounds, experiences, and perspectives. We’re committed to building an inclusive workplace where everyone feels they belong.

About the role

This role is designed for an experienced Grants Specialist with a proven track record of securing multi-year funding across a range of funding streams.

The Grants Specialist role is responsible for researching, securing and managing multi-year funding from Trusts, Foundations and Statutory sources. You will manage a portfolio of existing funders, nurture strong relationships and deliver compelling, high-quality proposals and budgets.

Working closely with Finance Team, Programme Funding Team, as well as the Development, Operations, Policy and Impact Teams, you’ll contribute to secure long-term and sustainable funding to support Justice and Care’s work globally

This role requires regular presence in London.

What we’re looking for:

• Exceptional writing, communication, and negotiation skills with a proven track record in writing successful grant applications and securing funding
• Ability to build and manage strong grants and donor relationships.
• Competence in preparing accurate, sustainable budgets.
• Knowledge of fundraising CRMs; Salesforce experience is a plus.
• Understanding of modern slavery issues is desirable.
• Creative, collaborative, and adaptable in a fast-changing environment.
• Strong analytical and strategic thinking skills.

If you're interested in the role but unsure if you meet every requirement, we still encourage you to apply.

You will be part of a growing organisation that is making a tangible difference to survivors of trafficking and modern slavery.

Click Apply to find out more.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas. 

We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

MAIN PURPOSE OF JOB:

· To support the comms/fundraising administration as part of the org strategy (70%)

· To support the senior staff team with administration across its operations (30%)

MAIN OUTCOMES OF THE JOB:

Effective and efficient communications with stakeholders and the public (40%)

· Scheduling audience-specific, engaging and shareable content in different formats

· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following

· Copywriting for website, event marketing, social media

· Update and manage charity website as needed

· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters

Improve fundraising efficiencies across the charity (30%)

· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials

· Updating Mailchimp & JustGiving database post events

Improving organisation efficiency (20%)

· Acting as the main interface with IT support

· Oversee organisation calendars, including recordkeeping for absence, sickness and leave

· Schedule mandatory training for the team, such as First Aid

· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals

Support of CEO (10%)

· Coordinate Team meetings in the calendar

· Any other support the management might need

Working conditions (e.g., hours of work, any travelling required etc):

· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.

· 25 days annual leave per year pro-rata, plus bank holidays.

· Pension in line with government auto-enrolment legislation.

This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.