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A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To be successful in this role you will: 

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What we offer: 

• Flexible and hybrid working to support work-life balance 
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity and Paternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Part-Time Training Kitchen Chef

Hours: Part-Time, 3–4 days per week MON - FRI (Term Time Only)

Salary: £30-34K per annum pro rata, dependant on experience

CareTrade is a non-profit organisation that supports young autistic adults to develop the skills, confidence and experience they need to access meaningful employment. We believe everyone deserves the opportunity to achieve their potential, and we are passionate about creating supportive, inclusive learning environments.

Due to the growth of our training programmes, we are looking for a Part-Time Training Kitchen Chef to join our friendly team. Working alongside our existing Chef, you will help deliver practical catering and hospitality training to our students in our purpose-built training kitchen.

This is a rewarding role for someone who enjoys sharing their skills, mentoring others and making a real difference in people's lives.

About the Role

As a Training Kitchen Chef, you will:

• Support and assist students as they develop practical cooking and catering skills within our training kitchen.
• Work collaboratively with our existing Chef, Kitchen & Café Manager and wider CareTrade team.
• Lead and facilitate the training kitchen independently when required.
• Promote independence, confidence and employability skills through practical learning experiences.
• Deliver high-quality educational support in line with CareTrade's policies, procedures and values.
• Maintain high standards of food hygiene, health and safety and kitchen organisation.
• Support students to work safely, effectively and as part of a team.
• Occasionally provide cover within our on-site café when required.

 About You

We're looking for someone who:

• Has professional experience working as a chef.
• Is passionate about developing others and enjoys teaching or mentoring.
• Is patient, encouraging and committed to helping young people succeed.
• Can work independently as well as collaboratively within a team.
• Has excellent organisational and communication skills.
• Holds (or is willing to obtain) relevant food hygiene certification.
• Shares our commitment to inclusion, equality and person-centred support.

Experience of working with autistic people or individuals with additional needs is welcomed but not essential. We value the right attitude, empathy and willingness to learn, and full support will be provided.

CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.

At CareTrade, we are committed to building an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and identities including any support available via Access to Work if needed.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

 Company Benefits

We offer a range of benefits designed to support our employees’ wellbeing, development and work-life balance:

• Generous annual leave allowance
• Workplace pension scheme
• Employee Assistance Programme
• Season ticket loan
• Cycle to Work scheme
• Training and professional development opportunities
• A friendly and supportive team, with regular staff wellbeing activities

How to Apply

To apply, please send your CV and a covering letter outlining why you would like to join CareTrade and how your experience meets the requirements of the role.

Due to the anticipated volume of applications, we regret that we will not be able to respond individually to every applicant. If you have not heard from us within three weeks of applying, please assume that your application has not been successful on this occasion. We sincerely thank you for your interest in joining CareTrade.

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.

JOB DESCRIPTION

Job Title: RDA Coach

Reports to:  Centre Manager

Based at: Lowlands Equestrian Centre, Warwickshire

Hours: Flexible working available: This role is advertised as 30 hours per week, Tuesday to                                                          Saturday, but we're happy to consider flexible working patterns. The role can be shared between two or more people, so we'd encourage you to apply even if you can't work all the hours                                            advertised. 

Contract Type: Permanent

Salary: £24,947

Role Purpose

The RDA Coach is responsible for the planning, coordination, and delivery of safe, effective, and engaging sessions at Lowlands Equestrian Centre. The Coach role ensures that all sessions meet the needs of disabled riders while maintaining high standards of equine welfare, volunteer support, and compliance with RDA guidelines.

Key Responsibilities

Session Delivery

 · Lead and deliver all ridden sessions, ensuring they are safe, inclusive, and tailored to individual rider needs.

· Lead other activities at the centre when needed.

· Complete session risk assessments and retain responsibility for maintaining safety throughout.

· Take overall responsibility for the effective running of sessions, including setup, delivery, and close-down.

· Ensure all sessions align with RDA standards and best practice.

· Coordination of volunteers to ensure adequate support for participants.

Session Planning

· Plan structured and progressive ridden sessions to support rider development and enjoyment.  

· Adapt session plans to meet the varying abilities and goals of riders.

· Contribute to the overall activity plan, identifying ways to increase efficiency, session quality and volume.

Assessment & Rider Development

 · Carry out rider assessments to facilitate progression and ensure appropriate support is in place.

· Identify when further advice and therapy support are required to assess safety for riders.

· Complete and maintain Risk Assessments (RA) relevant to ridden activities.

· Monitor rider progress and adjust sessions accordingly.

Horse Allocation

In partnership with the Equine Team:

 · allocate suitable horses to riders based on:

o Rider ability and needs

o Horse suitability, fitness, and temperament

· ensure horse workload is appropriate and balanced.

 Record Keeping

 · Maintain accurate and up-to-date records for sessions, including:

o Attendance

o Rider progress and assessments

o Any incidents or concerns

Volunteer Coordination & Training

 · Coordinate volunteers for ridden sessions, ensuring appropriate roles are filled (e.g., side walkers, leaders).

· Provide clear briefings before sessions and debriefs where required.

· Deliver training and guidance to volunteers to ensure safe and effective support during sessions.

· Monitor volunteer performance and safety, identifying any training needs or safety concerns and providing the appropriate support where needed.

Health, Safety & Welfare

· Ensure all sessions operate in line with health and safety requirements and RDA policies.

· Monitor both rider and horse welfare during sessions, taking action where necessary.

· Report and record any incidents or concerns promptly

Person Specification

Essential Criteria

 · Coaching qualification (RDA Coach, BHS Stage 2 Coach or equivalent).

· Experience of delivering ridden sessions, ideally within a therapeutic or educational setting.

· Strong understanding of equine behaviour, welfare, and suitability for ridden work.

· Experience of working with volunteers and coordinating teams.

· Ability to assess rider ability and adapt sessions accordingly.

· Good organisational and record-keeping skills.

· Knowledge of health and safety requirements in an equine environment.

· Excellent communication and interpersonal skills.

Desirable Criteria

· Experience working within an RDA-approved centre or RDA Group.

· First Aid qualification.

· Safeguarding training.

· Experience of working with individuals with additional needs or disabilities.

Personal Attributes

· Patient, empathetic, and supportive approach.

· Confident leader with the ability to direct sessions effectively.

· Calm and decisive under pressure.

· Highly organised and reliable.

· Commitment to inclusion, accessibility, and high welfare standards.

· Committed to continuously improving coaching practice and development

 

Refugee Resettlement Support Worker

Help refugee families build safe, stable and hopeful futures

 

Location:

• Based in Bournemouth
• Regular travel across BCP and Dorset
• Hybrid working available when not attending visits, meetings or appointments

 

Hours:

• 37.5 hours per week
• Monday–Friday, 9am–5pm

 

Salary: £26,796.90 per annum

International Care Network (ICN) is a Christian charity walking alongside refugees, asylum seekers and vulnerable migrants as they rebuild their lives in the UK. Every day, we see people overcome enormous challenges, develop new skills, build connections and create brighter futures and you could be part of that journey.

We're looking for a compassionate, proactive and organised Refugee Resettlement Support Worker to join our Resettlement Team and support individuals and families arriving through Government resettlement schemes. The role is predominantly focused on families resettled from Afghanistan, although support may be provided to people arriving through other schemes as well.

What you'll be doing

You'll work directly alongside refugee families as they settle into life in Bournemouth, Christchurch, Poole and wider Dorset, helping them navigate unfamiliar systems, access services and become active members of their new communities.

Your work will include:

• Supporting individuals and families with housing, utilities and practical day-to-day needs
• Helping people access healthcare, education, benefits and other key services
• Supporting access to ESOL classes, volunteering and employment opportunities
• Accompanying people to appointments and meetings when needed
• Helping families build confidence, independence and connections within their local communities

· Working closely with local authorities, schools, health professionals, volunteers and other partners

· Maintaining accurate records and case notes

· Assisting with the preparation of homes prior to new arrivals moving in

No two days are the same. One day you might be helping a family register with a GP, supporting a parent at a school meeting, or helping someone navigate the benefits system. The next, you could be preparing a property for a newly arrived family or working with local partners to ensure the right support is in place.

Why this role matters

Moving to a new country after experiencing conflict, persecution or displacement can be overwhelming.

This role helps people rebuild their lives with dignity, confidence and hope. You'll play a key part in helping families settle safely, access opportunities, understand their new community and begin to thrive.

From supporting a child starting school for the first time, to helping a family access healthcare or secure employment, your work will have a direct and lasting impact.

Who we're looking for

You'll thrive in this role if you:

• Have experience supporting vulnerable individuals or families
• Are compassionate, practical and solution-focused
• Can build positive relationships with people from diverse backgrounds
• Are confident working independently and managing your own caseload
• Have strong organisational and administrative skills
• Are able to maintain professional boundaries while working in a supportive and person-centred way
• Have excellent communication skills
• Are comfortable working collaboratively with a range of agencies and professionals
• Share our commitment to supporting refugees, asylum seekers and vulnerable migrants
• Are supportive of ICN's Christian ethos and values

Experience of working with refugees, asylum seekers, local authorities or resettlement programmes would be advantageous, but is not essential.

Essential requirements

· Full UK driving licence

· Own reliable vehicle

· Confidence driving across BCP and Dorset

· Willingness to obtain and maintain appropriate business insurance

· Eligibility to work in the UK

· Ability to obtain an Enhanced DBS check

Why join ICN?

ICN is a friendly, ambitious and values-driven charity where relationships matter and everyone's contribution is valued.

You'll be joining a passionate team committed to creating communities where refugees, asylum seekers and vulnerable migrants can belong, flourish and rebuild their lives. As our services continue to grow, you'll have the opportunity to make a genuine difference to people facing significant challenges and uncertainty.

What we offer

• Salary of £26,796.90 per annum
• 25 days' annual leave plus 8 bank holidays
• Company pension scheme
• Mileage paid at 45p per mile for work-related travel
• Flexible and hybrid working arrangements
• Ongoing training and development opportunities
• Staff wellbeing support and social events
• A supportive and collaborative team environment

ICN is committed to being an inclusive and welcoming employer. As a Disability Confident Employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and are committed to ensuring everyone is treated fairly and with respect.

We are also deeply committed to safeguarding. All roles working with children and vulnerable adults are subject to the appropriate DBS checks.

Join us

If you're passionate about helping people rebuild their lives and want to be part of a team making a tangible difference every day, we'd love to hear from you.

How to Apply

Please read the Job Description and Person Specification and complete the application form and supporting documents (all documents can be found on our website.

Application deadline: 9am on Monday 7th September 2026
Interviews: Likely to take place during the week commencing 14th September 2026 (dates can be flexible if required).

Become is the national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.

It’s not good enough.

We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.

As the Marketing and Communications Manager, you’ll lead the day-to-day delivery of our marketing and communications work. You’ll turn ideas into action, delivering engaging campaigns, compelling storytelling and consistent communications across all our channels. Working closely with the team across Become, external stakeholders and care-experienced young people to grow our reach, you'll build brand trust and strengthen our position as the national voice for care-experienced young people.

We're looking for someone with a strong background in digital marketing, an eye for design and a passion for amplifying young people’s voices. A natural collaborator, you’ll enjoy working in a dynamic environment that encourages proactive thinking, experimentation and ongoing learning.

Location

Our team work remotely from home, with some required in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.

The Old Street office space is available for team members to work from if preferred/needed. For non-London based team members hot-desking options near you can be requested if required.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers, we’re keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring form to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.

How to apply

To apply please complete the application form on our recruitment platform by the application deadline.

The application form requires you to:
 

• Upload your up-to-date CV.
• Provide your answer to each competency question, using between100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description.

We also ask you to complete the Equity and Diversity Monitoring Form (this is not compulsory, but can help us identify areas we need to look at within our processes).

The competency questions we would like you to answer as part of the application form (using between 100 and 400 words per answer) are:

1. Tell us about a marketing and communications campaign that you’ve delivered to drive change. How did you measure its impact?
2. Give an example of when you’ve introduced new digital tools to your team. What were the opportunities and risks?
3. Tell us about a time when you’ve supported people whose voices are underrepresented to have their stories heard. What were the key considerations when providing this support?
4. We’re a busy team managing proactive and reactive work. Give an example of how you’ve supported a team member’s development alongside competing priorities.
5. What is your motivation to work for Become and why are you interested in working for an organisation that supports care-experienced children and young people?

If you have any questions about the role, please contact Victoria Wilson, Head of Marketing and Communications by e-mail (see Become website for contact form).

The deadline for applications to be received is Sunday 13 September at 11:59pm.

Once the deadline has passed your application will be assessed. Become promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.

Interview Details

If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a Young Persons Panel, and a Staff Panel.

Interviews will take place on:

• Young Persons Panel – Wednesday 23 September
• Staff Panel – Thursday 24 September

 

Please note, you will receive two interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you no longer want to progress your application and you will be withdrawn from the process. We ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

As part of our commitment to fairness in the recruitment process, short-listed candidates invited to interview will be sent the interview questions in advance.

If you have any reasonable adjustments to request for this recruitment process, please advise us on your application form or us via our website.

If you are a care-experienced young person (aged 27 or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager. If you are eligible for PiW and would like to put in a request, please contact us via our website.

Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

For a full list of Employee Benefits please see here.

RFE-230398

Permanent with funding

Location: London Borough of Newham

Hours: Part time - 28 hours per week

Salary: £23,515.20 pro rata

Benefits include but not limited to:

-36 days' annual leave (pro rata for part time roles), inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:

The Children's Society's Time for young people support space in Plaistow, Newham and are looking for a committed wellbeing practitioner to join our team. This is an exciting and unique opportunity to shape a service as part of The Children's Society's mission to reverse the decline of children's wellbeing by 2030. We believe support should be provided at the earliest possible opportunity, before young people reach crisis point.

We are now looking to recruit a Wellbeing Practitioner with youth work, therapeutic, and trauma informed skills to deliver 1-1 interventions and group work sessions with young people both at the hub, and through additional delivery sites in the community. We will be offering additional training in the above areas.

We are striving to build a unique, multi-skilled team who are passionate about social justice, inclusion and have excellent knowledge of the complex issues that young people and families face. We are looking for individuals who can work well on their own initiative and have great new ideas to bring to the team.

We are also looking for people who have a good understanding of the diversity and complexities of the borough of Newham and the surrounding areas. It would be a bonus to have individuals apply who are representative of the cultures and faiths of Newham and who speak languages common to the local area. We welcome applications from a range of genders, and from people with lived experience of some of the challenges and experiences young people will be having.

Key skills and experience:

The required skills and competencies for this role are:

-Excellent understanding of the emotional health and wellbeing needs of children and young people in the local community, informed by current research and evidence bases.

-Experience of working in a trauma-informed and inclusive way. Including working holistically to see, support and respond to young people's 'whole selves'.

-Insight into referral, signposting and support pathways, including both safeguarding and crisis support.

It would also be an advantage if you have any of the following skills and competencies:

-Understanding of NICE guidelines and how this impact practice.

-Knowledge of the four cornerstones of youth work (Participation, Empowerment, Education and Equality of Opportunity).

-Knowledge and experience of working within a 'drop-in' model.

Closing date: Midnight on Friday 4th September 2026

Interviews: Date to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters

If you're an experienced manager with a background in immigration advice, GARAS wants to hear from you. As a leading immigration charity in Gloucestershire, we're looking for someone to lead our Adult Advice Team, guiding staff and volunteers as they support asylum seekers and refugees across the county.

Sitting on our Senior Management Team, you'll help shape how GARAS delivers its services, making sure the advice we offer stays true to what we stand for as an organisation.

We're a medium-sized, ambitious charity, and this role would suit someone who thrives on responsibility and wants to see their leadership make a tangible difference to people's lives. You will line manage all members of the Adult Advice Team, so sound judgement, resilience and genuine warmth in your management style will be essential. 

This role is based on-site at GARAS premises and will require an Enhanced DBS check.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Lived Experience Facilitator – Service User Network (SUN)
Post no: 668
Working base: Mind BLMK - Luton Wellbeing Centre
Area covered: Bedfordshire and Luton (SUN offers a combination of online and face to face groups)
Hours: 21 hours per week. Monday – Friday
Working pattern: Tuesdays 9.30am – 5.00pm (7 hours) Remaining 14 hours to be negotiated depending on service need (within the hours Monday – Friday, 9.30am – 5.00pm)
Contract: Permanent
Salary: £25,901.41 per annum FTE (£14,700.80 per annum actual for 21 hours per week)

About the Service User Network (SUN)

The SUN is an open access model of community-based facilitated group peer support for people experiencing complex emotional needs associated with complex trauma and/or a diagnosis of ‘personality disorder’. The SUN aims to help people develop effective ways of coping, reduce emergencies and improve access to appropriate services.

Those accessing the SUN may or may not have a formal diagnosis of personality disorder. Group members will have experienced longstanding emotional difficulties, isolation and may demonstrate patterns of behaviour that may not be helpful in the longer term.

About the Role

Fundamental to creating empowerment and engagement in the SUN Project is the therapeutic community principle, that the effectiveness of the service depends upon engaging group members in the task of running, delivery, development and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the SUN model of peer support.

SUN Facilitators will have their own lived experience of complex emotional needs associated with a diagnosis of ‘personality disorder’ and will be able to demonstrate their recovery journey. They will work closely with mental health practitioners from ELFT (East London NHS Foundation Trust) to deliver regular Service User Network (SUN) groups in different community-based locations in Bedford, Central Bedfordshire or Luton. Full training in the SUN model, and weekly supervision by a Psychotherapist / Psychologist, will be provided for all team members.

Facilitators will work to develop and support the therapeutic community principle of the SUN model and the effectiveness of the service through engaging group members in the task of running, delivery, development, and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the model of peer support upon which the SUN groups are based.

SUN facilitators will have regular supervision and support in this role along with appropriate training.

About You

You have personal lived experience of personality disorder or complex emotional needs and can confidently draw upon your recovery journey to inspire hope, promote wellbeing, and support others in their own recovery. You are empathetic, non-judgemental, and resilient, with experience of supporting people in a health, social care, or mental health setting, and ideally have facilitated or co-facilitated groups.

A strong communicator, you are able to build positive peer relationships, maintain professional boundaries, manage challenging situations calmly, and work collaboratively as part of a multidisciplinary team. You are committed to empowering others, embracing lived experience as a valuable asset, and are comfortable using IT systems and travelling across Bedfordshire and Luton to deliver services

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan 
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Thursday 10th September 2026 at 5:00 pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

**Thank you for your interest in Become and our Operations Assistant role.  We have already received an exceptional number of applications (in excess of 250) and have therefore decided to bring the closing date for the role forward to 11.59pm on Monday 31 August.

We do not ordinarily close roles early, but we want to be open and transparent about the demand we have already seen.

We are giving advance notice that the closing date is being brought forward so that you still have time to apply, if you wish, and we promise that we will consider all applications we receive before the revised closing date.

Thank you for your understanding, and if you have any questions, please don’t hesitate to e-mail us.**

Become Charity is a national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.

It’s not good enough.

We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.

The Operations Assistant is a key support role within the Finance & People (F&P) team at Become. Working under the guidance of the Operations Manager, the postholder will provide practical, day-to-day administrative and operational support across HR, operations and – to a limited degree – finance administration.

This is an entry-level role suited to someone who is organised, reliable and keen to learn. The Operations Assistant will serve as a first point of contact for F&P enquiries from across the organisation, handling routine queries, supporting processes and escalating to senior team members where needed.
As an organisation serving children in care and care leavers, we are keen to receive applications from people with experience of care. We also especially welcome applications from people from racially minoritised communities.

Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings. The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.

Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.

How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.

Once the advert has closed, all applications will be reviewed anonymously, to ensure fairness and remove bias.

At the application stage, we ask candidates to complete the application form on our recruitment platform. The application form includes asking the candidate to upload their up-to-date CV and provide an answer for each competency question, using between 100 and 400 words per answer.

To apply for this role, the application form requires you to:
 

• Upload your up-to-date CV
• Provide your answer to each competency question, using between 100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description
• Complete the Equity and Diversity Monitoring Form (this is notcompulsory, but can help us identify areas we need to look at within our processes)

The deadline for applications to be received is Monday 31st August 2026 at 11:59pm.
Once the application window is closed your application will be assessed. Become embodies and promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.

InterviewDetails
If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a young Persons Panel, and a Staff Panel.

Interviews will take place on:
Young Persons Panel - 21st September TBC
Staff Panel – 22nd September TBC

Please note, you will receive 2 interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you are no longer wishing to progress your application and you will be withdrawn from the process. We kindly ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

Become embodies and promotes fairness in our recruitment process. As part ofthis, short-listed candidatesinvited to interviewwill be sent the interview questions in advance.

If you have any reasonable adjustmentsto request for thisrecruitment process, pleaseadviseus on your application form.

If you are a Care-experienced young person (27 years or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager.

Please Note
All applicants must have a Right to Work in the UK.Although the role is hybrid,we are unable to offer work visas or sponsorship for any candidates.

We’reproud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

REF- 230 423

Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of an Operations and Project Coordinator.

At Cornerstone Place, we are seeking an exceptional candidate to join our growing team at an exciting stage of our development. This is a rare opportunity to work directly alongside our Co-Founders, helping to build and scale a multi-award-winning social enterprise tackling one of the UK's most urgent social challenges: the shortage of genuinely affordable homes for people in the greatest housing need.

The role is offered on a permanent basis, with flexible remote working and occasional travel for partner meetings, site visits and sector events across England.

Who We Are

Cornerstone Place is a multi-award-winning social enterprise with a bold ambition to transform how social housing is delivered in the UK.

We exist because too many people lack access to safe, stable and affordable homes. Through our Impact First Social Housing® model, we create 100% social housing with 0% profit, ensuring homes and the long-term value they generate remain focused on social impact rather than financial extraction.

Working in partnership with local authorities, charities and asset-locked housing providers, we develop homes that are environmentally sustainable, designed for long-term community benefit and built to support the people who need them most.

As we enter our next phase of growth, we are looking for someone who wants to help build an organisation capable of creating lasting systemic change.

The Role

Working closely with both Co-Founders, the Operations and Project Coordinator will play a key and highly varied role across strategy, project development, partnerships, operations and organisational growth.

You will help progress new housing projects, support strategic partnerships, conduct research and analysis, contribute to thought leadership activity and assist in developing the systems and processes that enable Cornerstone Place to scale its impact.

This is not a traditional support role. It is an opportunity to become a key contributor within a small and entrepreneurial organisation, gaining first-hand experience of how a mission-led organisation is built while helping drive meaningful work forward.

Day-to-day, you might be researching a new housing opportunity, preparing briefing materials for local authority partners, supporting partnership development, analysing policy changes affecting the sector, attending meetings with stakeholders, or helping design and improve the internal systems and AI-enabled tools that support our work.

As your experience grows, you will be encouraged to take ownership of projects and workstreams, helping turn ideas into action and strategy into measurable impact.

We understand that the areas of focus are somewhat unique to Cornerstone Place and that finding someone with direct experience across all elements of the role is unlikely. As well as appropriate experience we will also be evaluating applicants based on a wider set of criteria. We are looking for someone with values aligned to ours, a demonstrable ability to learn and implement new skills, the right attitude and a desire to get behind our mission. Your supporting letter (see below) will be critical in this regard.

About You

You are intellectually curious, highly organised and motivated by the opportunity to tackle complex social challenges.

You enjoy moving between strategic thinking and practical execution, are comfortable working in environments where priorities evolve, and are proactive in identifying ways to create progress and solve problems.

We are particularly interested in people who demonstrate:

• Are motivated by creating meaningful social impact
• Enjoy learning quickly and adapt rapidly and apply new knowledge effectively.
• Can improve workflows and identify practical solutions.
• Can communicate clearly and effectively with a wide range of stakeholders.
• Use technology confidently to improve efficiency, insight and decision-making

You do not need previous experience in housing to be successful in this role. We are open to candidates from a wide range of professional, educational and personal backgrounds.

You may be an early-career professional seeking exceptional development opportunities, or someone looking to apply transferable skills to a role with meaningful social impact. What matters most is your potential, values and commitment to our mission.

Our Commitment to Equity, Diversity and Inclusion

Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender identity, race, ethnicity, religion, sexuality or socio-economic background.

We believe diverse perspectives help create better solutions to complex social challenges and strengthen our ability to deliver meaningful impact.

We recognise that great candidates do not always meet every requirement listed in a job description. If this opportunity excites you and you believe you could contribute to our mission, we encourage you to apply.

How To Apply

We are partnering with Doing Good Recruitment on this campaign. Please click Apply to submit your up-to-date CV and a one page supporting letter following these guidelines.

In no more than one page, please outline why you would be keen to work at Cornerstone Place and what you could bring to the role. Where possible, please provide some examples across the following areas.

• Your motivation for creating meaningful social impact
• Enjoy learning quickly and adapt rapidly and apply new knowledge effectively.
• Improving workflows and identifying practical solutions.
• Communicating clearly and effectively with a wide range of stakeholders.
• Using technology confidently to improve efficiency, insight and decision-making

Using AI: We want to hear your authentic voice. If you use AI, it should only support clarity, flow, or correcting typos—not replace your own perspective. This is your opportunity to show your genuine motivation, passion, and real experiences

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

HR/People Officer 
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

The Role

The Senior Programme Coordinator will support the development and delivery of SEO London’s apprenticeship programmes.

The post holder will develop a strong understanding of SEO London’s programmes, the industries we support and the needs of our students and partner organisations.They will use this knowledge to deliver projects, respond to stakeholder needs and provide a professional and supportive participant experience.

The role has three core areas of focus:

· Delivering high-quality apprenticeships programmes, projects and events

· Building trusted relationships with students, schools, partner firms and other stakeholders.

· Using data, feedback and evaluation to improve programme delivery and demonstrate impact.

This is a hands-on delivery role with responsibility for independently managing defined programme workstreams and projects from planning through to evaluation.

The successful candidate will be expected to create structure, manage competing priorities, anticipate delivery challenges, and resolve routine issues without requiring detailed day-to-day direction. They will understand when to make decisions independently and when a significant risk or issue should be escalated.

The rolewillsit within SEO London’s Apprenticeships Team, and support thedevelopment, preparation anddelivery of two new keyinitiatives:

· Plan A (Year 12-13): An 18-month apprenticeship support programme for Schools Leavers pursuing Higher-Level Apprenticeships across SEO London industries.

· Schools Alumni: A dedicated post-Schools community that keeps participants connected to SEO London, supports diverse progression pathways, and enables long-term tracking and engagement.

As these initiatives continue to develop, the post holder will contribute ideas, identify improvement and help establish effective and consistent delivery processes.

Key Responsibilities and Accountabilities

PROGRAMME  AND PROJECT DELIVERY

· Take ownership of defined apprenticeship programme workstreams, projects and events from planning through to delivery and evaluation, ensuring agreed outcomes, deadlines and quality standards are met.

· Develop and maintain clear delivery plans, coordinate resources and stakeholders, and proactively identify and resolve delivery risks or issues.

· Facilitate engaging programme sessions and provide appropriate one-to-one coaching and support to students.

PARTICIPANT & STAKEHOLDER MANAGEMENT 

· Act as a key point of contact for students, schools, partner firms, volunteers, internal teams and third parties, providing clear, responsive and professional communication.

· Build trusted relationships, understand different stakeholder needs and use sound judgement to manage expectations, resolve routine issues and escalate significant concerns appropriately.

· Represent SEO London confidently and professionally at programme, school, partner and external events.

QUALITY, DATA AND IMPROVEMENT

· Maintain accurate and timely programme, participant, partner, event and volunteer records within the CRM, ensuring high standards of data quality, confidentiality and compliance.

· Use programme data, feedback and evaluation findings to assess impact, identify improvements and make practical recommendations that strengthen the participant and partner experience.

Person Specification

We are looking for an experienced programme professional who can combine strong project coordination with excellent stakeholder management and a genuine commitment to supporting young people.

The successful candidate will be proactive, organised and comfortable taking responsibility for complex activities. They will be able to create structure in a developing environment, manage competing priorities and make sound day-to-day decisions.

Direct experience within the apprenticeships sector is desirable but not essential.

Essential Skills and experience

· Experience of coordinating programmes, projects or events from planning through to delivery and evaluation.

· Strong organisation and time-management skills, with the ability to independently manage competing priorities, deadlines and defined workstreams.

· Experience building effective relationships with students, schools, employers, partners or other internal and external stakeholders.

· Strong written, verbal and interpersonal communication skills, including the confidence to facilitate sessions, present information and handle stakeholder queries professionally and empathetically.

· Experience using CRM systems, databases and Microsoft 365 to maintain accurate records, analyse information and produce reports or programme materials.

Desirable Experience and Knowledge

· Experience or knowledge of the UK apprenticeships, employability, careers, education or youth sector.

· Experience providing one-to-one coaching or student support.

Required qualifications

· University degree in any discipline; or

· 2 years of relevant and transferable work experience in a similar capacity

We recognise that relevant experience can be gained through different professional, educational and personal routes. Candidates should use their application and cover letter to demonstrate how their experience meets the requirements of the role.

What we offer?

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexibleworking(2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

 

Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole.

This is not a role where you will spend every day behind a desk.

You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support.

Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both!

About the role

As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness.

You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by:

• Leadership & strategy – working with the Trustees to deliver the charity’s strategic and operational plans, monitor outcomes and identify opportunities to improve and develop services.
• People & volunteers – leading and supporting employees and volunteers, including recruitment, induction, development, performance and wellbeing.
• Centre operations – overseeing the day-to-day running of the Centre, budgets, resources, premises, donations, food supplies, health and safety, safeguarding and compliance.
• Partnerships & community engagement – building strong relationships with BCP Council, homelessness services, health services, community organisations and other local partners, while representing Routes to Roots at networking events and community activities.
• Fundraising & sustainability – supporting the Trustees with fundraising, identifying grant opportunities and contributing to the financial sustainability and future development of the charity.
• Governance & reporting – providing Trustees with clear information on performance, finances, risks, incidents and strategic progress, and ensuring policies and procedures are effective and up to date.

About you

We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources.

You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency.

You will bring:

• Strong leadership, people-management and communication skills;
• Excellent organisation and the ability to manage competing priorities in a challenging environment;
• Strong problem-solving and decision-making skills, with the ability to turn strategy into practical action;
• New ideas, activities and partnerships that can improve outcomes for the people using the service;
• High standards around safeguarding, health and safety, incidents, complaints, records and the safe operation of the building;
• The ability to use data, feedback and what we learn from clients to understand what is working and where we can do better.
• An understanding of the importance of good governance, accurate records, performance information and safe working — but you will never lose sight of the people behind the processes;
• A compassionate, respectful and non-judgemental approach.
• Resilience, emotional maturity and the ability to remain calm under pressure.
• A proactive, flexible and solutions-focused approach.

Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous.

Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward.

Why join Routes to Roots?

Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness.

Our Genesis Centre is much more than a traditional day centre.

It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different.

At its best, Genesis is a place of opportunity, connection and change.

This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole.

You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work.

Interested?

If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you.

Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.

We are seeking a proactive and detail-orientated  Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity. Together, these charities support Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS Foundation Trusts.

We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme.

This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment.

Key Responsibilities

• Stewardship and Account Management 
• Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty. 
• In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys.
• Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support. 
• Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory.
• Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress. 
•  Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals. 
• Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams.
• Deliver training where applicable for our volunteer programme and colleagues. 
• Support the wider Community & Events team with stewardship, fulfilment and events preparation where needed. 
• Take a proactive approach to working in a high performing and collaborative team. Data, Insight & Marketing 
• Support content generation for Fundraising and Experience & Engagement teams by identifying fundraisers to share their experience to inspire impact-led communications and storytelling.
• Have an insight-led approach to our activities, regularly analysing data and gathering supporter feedback. 
• Ensure data processing is accurate, timely and up to date. Other Duties 
• Undertake other duties as directed by the Community Fundraising Manager or Head of Community & Events as required.

 Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
• Ability to prioritise and manage a demanding workload. 
• Ability to plan and deliver projects within budget and time. 
• Excellent written and verbal skills. 
• Willingness to work hard and attend, where necessary commitments outside normal office hours.
• Motivated by high standards with excellent attention to detail.
• Ability to support project delivery to meet objectives, budget and time
• Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools.

Knowledge, experience, and qualifications: 

• Experience of working in a fundraising environment.
• Experience of delivering an excellent customer/support stewardship experience. 
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or SalesForce). 
• Understanding of NHS Charities or healthcare fundraising. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme