Hr jobs

ROLE OVERVIEW

The Volunteering Executive is responsible for recruiting, managing, and coordinating RLSS UK volunteers. This role will require the candidate to interact with a wide variety of volunteers throughout the UK and Ireland, promoting volunteering opportunities and recruiting people to fulfil those roles; in particular but not limited to, supporting RLSS UK presence and voluntary lifeguarding at external events, and also the delivery of our schools education strategy and the Water Smart Schools programme.

The Volunteering Executive will work closely with other colleagues who support RLSS UK’s volunteer-led community presence in the Volunteer and Events Team, as well as the Education Manager, and the Membership Team.

As well as recruiting and organising individuals and teams of volunteers, the role will also play a key part in ensuring RLSS UK volunteers feel that their contribution and commitment is appreciated and properly recognised and it is recorded against their individual records on the RLSS UK system.

KEY TASKS & RESPONSIBILTIES

Volunteering

• To manage the recruitment, retention, and day-to-day recognition of RLSS UK Volunteers
• To maintain a robust and safe record of RLSS UK volunteers and their voluntary roles
• Working with the various directorates to identify and coordinate volunteering opportunities for RLSS UK volunteers
• To collate and manage William Henry hours in partnership with the Events Executive to recognise the contribution of individual RLSS UK volunteers through our Honours system
• To coordinate a cohort of RLSS UK Education Volunteers throughout the UK to deliver RLSS UK activity out in the community
• To assemble and coordinate the creation of teams of volunteer lifeguards for a variety of third-party water-based events
• To support RLSS UK volunteers and members with accessing and using our member led database
• To maintain accurate reports of volunteer activities, that can be used to look at the impact of their contribution to the Society’s objectives
• Manage partnerships with external event organisers to ensure:

o Voluntary roles fulfilled by RLSS UK are clear, suitable, safe, and enjoyable

o RLSS UK volunteers meet the requirements of external event organisers

General

• To demonstrate and uphold the Society’s values and behavioural standards at all times
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and external stakeholders

This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

 PERSON SPECIFICATION

Essential Relevant Skills and/or Aptitudes

• Excellent written and verbal communication skills, particularly when working with volunteers
•  Strong planning and organisation skills
• Ability to multi-task and manage time effectively
• Ability to work effectively as part of a team and individually
• Good attention to detail
• Confidence using Microsoft Office (including Outlook, Excel, PowerPoint)

Desirable Relevant Skills and/or Aptitudes

• Experience of volunteering or volunteer management would be an advantage
• Ability to work occasional weekends/evenings to support events
• Experience with a membership database

WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 5pm, Tuesday 24th February 2026
Interview Date – Wednesday 4th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

We are seeking a new Chief Executive Officer (CEO) to lead the charity; sustaining and growing our work to enhance and protect the river environment so that people and wildlife can thrive.

About you

The successful candidate will have proven senior leadership skills and strong experience in the environmental conservation sector. They will be able to demonstrate experience and achievement across the core elements of a CEO role: strategic organisational planning, business development, operational delivery, people management and development, communication and management of resources. 

If this sounds like a good fit for you, please consider joining us to lead our work in Rethinking Eden’s Rivers for Good.

About us

Eden Rivers Trust (ERT)  is the Cumbrian conservation charity standing up for Eden’s rivers, enhancing and protecting the river environment so that people and wildlife can thrive. Since 1996, we have created and protected havens for wildlife, ensured that our precious fresh water is clean and safe for everyone, and spread the word about healthy, natural rivers far and wide.

Through the combination of our team’s expertise in working with nature and natural processes, the passion of our volunteers,  and our partnership work, together we are finding better ways to help Eden’s rivers thrive – for wildlife, for people, and for generations to come.

About the role

This role represents an exciting opportunity to build on Eden Rivers Trust’s success and take the Trust forward at a time when rivers and water are high in the public consciousness and firmly on the Government’s agenda. Change is expected across the water sector, and Eden Rivers Trust wants to be part of delivering that change – working positively and practically from the ground up.  

We have opportunities to make a significant impact in tackling many environmental issues around water in the Eden and Cumbria;  promoting the concept of integrated catchment management through delivering our strategic plan and the Eden Catchment Plan, both of which contribute to the Cumbria Local Nature Recovery Strategy,  the Government’s Environment Improvement Plan and Plan for Water. 

We will do this working with a multitude of partners, including our sister Rivers Trusts in Cumbria and across the North West. 

For more information and details of how to apply, please read the Recruitment pack  

Deadline for applications: Midnight, Sunday, 15 March 2026
First interviews for this post will take place either week beginning Monday, 23 March or 30 March 2026 and will be a mixture of online and in-person interviews. 

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are seeking an organised, proactive and professional Personal Assistant to provide high-level support to the Director of Secondary Education at the Harris Federation. This 1-year fixed-term maternity cover role is central to ensuring the smooth running of the Director’s day-to-day operations, including diary management, stakeholder communication, meeting coordination and the preparation of key documents.

As part of our Head Office team, you will work closely with senior leaders and colleagues across our secondary academies, playing an important role in supporting the Federation’s mission to deliver an outstanding education for thousands of young people. This is an excellent opportunity for someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and enjoys building strong, professional relationships.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• To present the professional and welcoming face of the Harris Federation and all secondary academies, to all visitors, staff and students, in person and on the telephone.
• To ensure that the Director’s diary is managed efficiently and effectively. This will involve liaising with a variety of external and internal stakeholders.
• To provide a daily/weekly diary and documentation and maintain an overview of approaching deadlines.
• To maintain the Director’s contacts.
• To maintain an exemplary professional environment for the Director at all times.
• To ensure that all visitors are welcomed and catered for in a professional manner, organising refreshments as appropriate.
• To exercise complete discretion when dealing with issues of confidentiality and sensitivity.
• To take all telephone calls, in the first instance, dealing with queries, passing on calls if necessary.
• To keep the Director’s meetings file and retrieve necessary paperwork as and when meetings arise.
• To be responsible for organising meetings and passing on messages between all stakeholders, parents/carers, external agencies and students and the Director.
• To liaise with clerks to Governors to ensure that all relevant paperwork and correspondence is efficiently managed for all the secondary academies.
• To support the Director with the preparation of paperwork and presentations for a range of meetings including interviews, disciplinary hearings, grievances, performance management, presentations, training sessions etc.
• To liaise with Federation admin teams, Data, HR, IT and Finance Business Managers, as well as PAs and Principals across the Federation as appropriate.

For a full list of responsibilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Appropriate degree or equivalent experience in previous roles
• Trained in the use of a variety of ICT packages
• Knowledge of personal assistant roles and responsibilities
• Training in typing and formatting of a variety of documents including spreadsheets
• Experience of managing staff in relation to the PA role
• Some experience of human resources e.g. recruitment and/or monitoring attendance
• Experience of working to targets and deadlines
• Experience of managing meetings including preparation and circulation of papers, minutes and ensuring information is circulated as required
• Ability to communicate well both orally and in writing
• Ability to work to deadlines
• Ability to be flexible
• Ability to communicate exceptionally well with parents and carers as well as other stakeholders in the academy

For a full job specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors.

This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team.
• Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed
• Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries
• Process and oversee internal training bookings using Select HR (our HR System)
• Handle applications for external training, including organising payment and liaising with external trainers as necessary
• Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required
• Produce and distribute certificates for programme participants upon completion.
• Process invoices from external facilitators, including managing costings for other departments
• Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams
• Update schedules with changes/additions as they arise and inform training representatives and departments
• Planning and organising ‘ad hoc’ training sessions as and when required
• Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations.
• Deliver brief Training session to new starters and help with tours where necessary
• Deliver appraisee training via teams
• Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up
• Create monthly training and PDR reports and chasing compliance where necessary working with line managers.
• Produce ‘due dates’ and other relevant training reports for managers as requested
• Deliver all training related activities for new starters.

Interview Date: 02/03/2026

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Rees Parenting Support and Assessment Services Ltd is seeking an experienced self-employed Responsible Individual (RI) to provide strategic leadership and regulatory oversight for Tyre Hill House, our Ofsted-registered Family Assessment Centre.

This is a senior role with overall accountability for safeguarding, quality, and compliance, ensuring children and families receive high-quality, evidence-based parenting assessments delivered in line with statutory and regulatory requirements.

Working closely with the Registered Manager and Director of Service Development, you will work 1-2 days each week and:

• Act as the Ofsted Responsible Individual
• Lead a child-centred, trauma-informed culture
• Ensure full regulatory compliance and strong quality assurance
• Provide strategic oversight, professional challenge, and support to the leadership team
• Build effective relationships with Local Authorities and partner agencies

About You

You will bring:

• A Social Work qualification (SWE registered) or Level 5 Leadership & Management qualification
• Significant senior leadership experience within children’s social care or regulated services
• Strong safeguarding, risk management, and Ofsted knowledge
• Excellent leadership, communication, and analytical skills

This role offers the opportunity to play a pivotal part in shaping a high-quality service where the welfare and best interests of children are central to all decision-making.

The role is self employed, 1-2 days a week, £400 per day.

Head of Programme Operations

Contract: Permanent, Full Time

Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

• UK: £68,000 - £74,000 per year with excellent benefits.
• Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits. 
• Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.

About the Role

The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.

Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.

The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.

In this role, you will:

• Provide Programme Operations Leadership
• Lead IPD Business Management and Support
• Drive Collaboration, Risk and Performance
• Oversee Systems, Compliance and Assurance
• Lead Capacity Strengthening and Support

To be successful, you’ll need:

• Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
• Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
• Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
• Experience of leading, managing and motivating others and driving change.
• Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
• Experience working in complex matrix structures across multiple cultures.
• Strong analytical, problem solving and systems thinking capabilities.
• Demonstrated knowledge of donor compliance and grant management processes.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable:

• Experience in WASH, public health or community development sectors.
• Experience working with restricted and unrestricted funding portfolios.
• Relevant university degree or equivalent professional experience.
• Familiarity with WaterAid UK’s operating model and countries of operation.

Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.   

How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are

determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Finance Assistant

Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans  people. 
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non binary and gender exploring people live healthy, safe and fulfilled lives.

Job Overview

• Hours: 0.4FTE (14 hours per week)
• Contract type: Fixed Term, 12 months
• Salary: £13,479.57 (£33,698.93 FTE), plus London Weighting of £1,300 (£3,250 FTE) where applicable.
• Location: Remote, with the option of hybrid working from our London office 

Recruitment Process & Timeline 

• Deadline for submission of applications:  Noon on Friday 27th February 2026
• Shortlisted applicants will be informed by:Wednesday 4th March
• Interviews are provisionally organised for: Tuesday 10th March

Main Duties and Responsibilities

You will be working closely and collaboratively with the Finance Officer, who will have oversight of the following areas and will induct you into the financial systems and procedures:

• Manage the finance email inboxes (payables and receivables).
• Maintain accurate and detailed Purchase Ledger records: liaising with budget holders for authorisation, posting supplier invoices to Xero and making payments.
• Raise Sales Ledger invoices to customers in a timely fashion and other receipts such as Donations and grants and monitoring credit control.
• Manage the administration of several Petty Cash floats, Cards and Staff Expenses including liaising with staff members for receipts and returns.
• Process Bank Reconciliations.
• Support with month-end, quarter-end, year-end and ad hoc finance tasks and reporting requirements

Full job description, with person specification, in the attached recruitment pack. Please read the full job description before beginning your application. 

Diversity Information

We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all. 

Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.

Additional Support

Want to learn more before applying?  We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.

Please see the attached recruitment pack for details of the support we offer at GI.

Regional Operational Manager

Service: Services and Innovation London

Salary:

• £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
• Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
• OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased

Location: Various areas across London

Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

• Proven leadership experience managing services for vulnerable children, young people, and families.
• Strong background in team management, budget oversight, and quality assurance.
• Skilled in stakeholder engagement, partnership building, and service development.
• Experience with tenders, funding bids, and strategic growth.
• Knowledge of safeguarding, compliance, and data-driven performance monitoring.
• Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
• Excellent communication, project management, and organisational skills.
• A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

• an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Monday 23rd February at 11.59pm

Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Retail assistant manager

£12.78 - £14.91

Reports to: Shop manager

Department: Trading

Contract: Permanent

Working hours: Part time 15 hours per week

Location: Sleaford

Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

**The internal title for this role is Assistant Shop Manager.

At Cancer Research UK, we exist to beat cancer.

Nestled in the beautiful market town of Sleaford, our Cancer Research UK Sleaford shop is the community’s hub for all things donated and second hand.

We’re looking for a motivated retail professional to join us as an Assistant Shop Manager.  You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.

You’ll bring strong customer service experience, thrive in a lively, fast paced retail environment and have some experience of supervising, coaching or motivating junior colleagues.

It’s a great opportunity to work in your local area for a trusted employee, as well as a great development opportunity giving you  the opportunity to stand in for the Shop Manager in their absence

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.  

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income. 
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.

What skills are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.    
• Commercial awareness.
• The ability to create relationships and communicate well.
• And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.

[Download the full role profile] 

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

• Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience

• Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application

• Contract: Permanent with a 6 months probationary period

• Member of: Fundraising Team

• Reporting to: Development Manager (Partnerships)

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.

Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.

You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.

You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.

For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.

Closing date: Sunday 1st March 2026 at 11.59 pm.

Trusts and Grants Manager

As Grants and Trusts Officer, you’ll play a key role in powering the Youth Zone’s mission to give thousands of young people somewhere to go, something to do and someone to talk to.

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Trusts and Grants Manager

Location: Hybrid working, with 1 day a week at Horizon Youth Zone, Grimsby.

Salary: £30,000 - £34,000 pro rate (actual Salary £18,000 - £19,200)

Contract: Permanent

Hours: Part-time, 22.5 hours per week.

Benefits: Workplace Pension, Free gym access, Access to Onside’s Talent Academy, bespoke training and mentoring, Access to the employee assistance programme, 33 days holidays (inclusive of bank holidays), Birthday holiday leave.

Closing Date: 09.00 am Monday 23rd February 2026

First Interviews: Thursday 5th March 2026

Young People Panel: Tuesday 10th March 2026

About the Role

This is a dynamic and rewarding role at the heart of the Fundraising Team, where you’ll help generate over £1.4 million each year to keep the Youth Zone running. You’ll lead on writing compelling bids and funding proposals that unlock both unrestricted income and targeted project support – from mental health to employability to sports and creative programmes.

You’ll have access to a wealth of impact data, real stories, and a ready-made case for support and you’ll be encouraged to bring your creativity, energy and ambition to every application. You’ll collaborate with an experienced, passionate team and be supported by the Head of Fundraising & Communications, the CEO, and a dedicated Board of Trustees who believe deeply in what we do.

About You

You’ll need to be a strong communicator and natural storyteller, someone who can clearly articulate why Youth Zones matter and inspire funders to get behind the charity.

You will have experience of:

• Writing successful funding applications or proposals, ideally in the voluntary or public sector, securing four- and five-figure gifts from trusts, foundations, or statutory sources.
• Managing a fundraising pipeline or prospect list, from initial research through to application and stewardship, using a CRM system such as Salesforce to track progress and outcomes
• Collaborating across teams, particularly with delivery, finance, or impact colleagues, to gather information and develop compelling bids grounded in real-world delivery.
• Producing high-quality donor reports, meeting deadlines and exceeding expectations through clear narrative, data, and case studies.
• Representing an organisation externally, such as at funder meetings, events, or presentations, with confidence and professionalism

If you’re a strategic thinker, a persuasive writer and a team player ready to make a real difference, we want to hear from you!

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Trusts and Grants Manager, Trusts Manager, Grants Manager, Trusts and Grants Officer, Trusts and Grants Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Who we are 

We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting the victims of road traffic collisions [TL1] on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives. 

A rare and exciting opportunity to help us to help others 

Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time. 

The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth, we are looking for a regional manager to become part of our enthusiastic, energised, and dynamic team, delivering world-class support services to people at a time when they are most vulnerable. 

This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to providing our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.

What we offer

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

· An extra 2 days of annual leave following 5 years’ service

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Employee Assistance Program

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who you are

We need energised, self-starters who are passionate about helping others, to join our fantastic team. [TL2] Are you someone who wants to make a difference and has the drive to make it happen?

You will need to demonstrate understanding of multi-disciplinary services.

We are looking for people who have a background in managing support services and understand the responsibility this requires.

Specifically, we are seeking candidates who can

• Provide day-to-day line management and supervision to a team of up to 10 regional caseworkers offering guidance, support, and quality assurance.
• Ensure lone working policies are adhered to daily to ensure the safety and security of the team whilst lone working and travelling to and from home visits.
• Contribute to an on-call duty manager system on a weekly basis, providing out-of-hours advice and support to caseworkers across the service.
• Deputise for the National service delivery lead during periods of leave, sickness, absence.
• Contribute to the ongoing professional development of caseworkers through reflective practice, caseload audit and management and the development and delivery of formal CPD sessions.
• Responsible (in collaboration with HR lead) for managing sickness and absence and return to work interviews.
• Maintain oversight and support caseworkers with complex and high-risk cases by attending safeguarding and risk management meetings, both internally and externally to ensure compliance with best practice.
• Ensure support is provided through our model of trauma informed care.
• Consult with the triage team to ensure the timely allocation of cases from our central service team into the regional teams.
• Deliver monthly [TL6] case review meetings with regional caseworkers, ensuring needs and risks of clients are met and outcomes recorded including quality assurance of safeguarding. Ensure all data is accurately recorded within the case management system.
• Ensure that callers’ identified needs are met satisfactorily, within professional boundaries, to outcome goals, with those outcomes recorded.
• To monitor and ensure that all support is delivered in a confidential and professional manner, adhering to safeguarding legislation and the latest data protection regulations.
• To consult with local partners and services referring into the service to establish pathways of care.
• Contribute to NRVS’ wider processes of audit, evaluation, and impact monitoring.
• Provide assessments and decisions around complex intervention planning, including escalation of cases requiring clinical guidance to clinical director.
• Actively contribute to the development of relationships with key stakeholders, organisations, and professionals in the region. This may include the provision of training and presentations to ensure that they are aware of the service.
• Work with the Development Team to deliver and report effectively against funding agreements in your region.

You bring

Essential qualities

• Experience of managing high-risk support services on a national basis working with people in crisis with acute vulnerabilities and risks.
• Extensive experience of managing and co-ordinating teams, including remotely, including HR policies and procedures.
• Experience of establishing and sustaining partnerships with key partners, stakeholders, and other professionals.
• Experience of report writing for funding bodies.
• Experience of a case management review process and support framework, safeguarding and active monitoring, and escalation of cases with health and safety needs.
• Knowledge, experience and understanding of best practice in working with people who have experienced sudden loss and traumatic bereavement and managing services in this area.
• Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.
• Knowledge of safeguarding, risk management and GDPR procedures.
• Management of crisis intervention and working in collaboration with other professionals to support those with complex needs (i.e. crisis and home treatment teams, community mental health services, ISVA and IDVA roles).
• Experience and knowledge of working with and supporting people through the criminal justice and coronial process.
• Experience of audit, monitoring and evaluation activities.
• Experience of research and advocacy activities.
• I.T. and data management skills.
• Ability to work creatively, adaptively and with flexibility across a range of circumstances.
• Commitment to and a passion for providing a high level of quality care to those experiencing traumatic bereavement and catastrophic injury.  

Desirable

• A professional qualification or evidence of training in psychological trauma.
• Experience of working with those affected by road traffic collisions.
• Experience in developing and delivering training programmes.
• Completion of safeguarding and/or risk management training.
• Project management qualification or equivalent experience in practice.

About the team and how we work

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We do not want you to ‘fit’ our culture, we want you to enrich it.  So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

Employees are subject to driver licence checks. Please note we do not accept applications from serious traffic offenders due to the nature of our work.  Applicants will be asked to disclose any unspent points at interview.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK.

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.

Feed into the LWF strategy and objectives development.

Living Wage Accreditation:

Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.

Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.

With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.

Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.

Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure.

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.

Deliver personal work targets on time and to standard:

Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.

Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.

Maintain LWF data on systems, incl. Salesforce employer database.

Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.

Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Learning & expertise

Keep abreast of new developments in the accreditation space.

Apply new learning to work and respond effectively to feedback.

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

Develop and manage external relationships

Effectively develop and support a range of external relationships.

Respond effectively to queries or requests from stakeholders.

Engage with a diverse range of external stakeholders to support and develop projects as required.

Communications

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.

Represent the LWF coherently in writing and verbally.

Events and Communications.

Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics

Represent and speak on behalf of the LWF at internal and external meetings and events.

Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.

Develop and manage internal relationships

Work effectively with colleagues across Citizens UK.

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources.

Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

Comprehensive experience in an administrative role (E)

Experience of building positive relationships (E)

Experience of managing and updating Salesforce or similar databases (D)

Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

Excellent time management skills with the ability to juggle a wide range of competing demands (E)

Understanding of database and systems management (E)

Ability to take in and interpret information and present in a succinct manner (E)

Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

Ability to act on own initiative to introduce and develop new systems as appropriate (E)

Strong attention to detail  (E)

Strong IT skills to include MS Office and database software (E)

Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in Leeds, week commencing 30th March.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.