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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.
It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.
This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.
What you’ll be doing:
• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects.
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site
means looking after the children in it.
Who we’re looking for:
• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands
the value of working and learning from those around them.
A safe space for children and young people to learn, grow and have fun since 1936.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Head of Health and Quality
We are seeking an experienced leader to shape and influence high-quality services, supporting autistic people and individuals with learning disabilities to live their best lives.
Position: Head of Health and Quality
Salary: £51,000 per annum
Location: Essex (Hybrid Working)
Hours: Full Time, Permanent (flexible options available)
Closing Date: 17th July 2026
About the Role
This is a fantastic opportunity for someone who wants to influence and shape high-quality services within a forward-thinking organisation.
Reporting to the Chief Delivery Officer, you will provide leadership across health, quality and clinical governance. You will ensure services are safe, effective and continually improving while helping to shape the future direction of the organisation's health and wellbeing offer.
As Safeguarding Lead and Caldicott Guardian, you will play a vital role in maintaining compliance, supporting colleagues and ensuring the voices of the people supported remain at the centre of everything delivered.
Key responsibilities include:
About You
You will be an experienced health or social care professional with a passion for improving outcomes for autistic people and individuals with learning disabilities.
You may already be operating at Head of level or be looking for the opportunity to step into a broader leadership role.
You will bring:
A recognised clinical qualification and current professional registration would be advantageous.
About the Organisation
This values-driven organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities.
Guided by a commitment to community, innovation and enhancing lives, the organisation works to deliver compassionate, equitable and person-centred support while continually developing new approaches to improve outcomes.
Benefits include flexible working options, pension scheme, training and professional development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking.
Other roles you may have experience of could include: Head of Quality, Head of Clinical Services, Head of Care, Clinical Governance Lead, Quality and Compliance Manager, Director of Care, Head of Safeguarding, Registered Manager, Head of Health and Wellbeing, Clinical Lead.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.
You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Job description
Job title: Programme Manager (Surrey)
Reports to: Head of Justice Programmes
Direct reports: x3 Advocate (Surrey)
Start date: TBC following successful completion of HMPPS vetting
Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)
Working hours: Part time - 28 hours per week across 4 days
Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding
Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
Job Purpose
To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.
Key Responsibility Areas -
For the full job description, please download the recruitment pack.
Person Specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.
The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.
The Young Ealing Foundation is seeking to appoint an administrator to join our small but impactful team. As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these.
Main purpose of the role:
· Administrative support for projects and internal operations
· Office administration
· Event administration and event planning support
We strive for inclusive working practices and spaces that reflect Ealing’s community where everyone feels seen and heard and can be themselves at work. We actively encourage applications from traditionally underrepresented groups to apply.
Please submit your CV and a cover letter of no more than 1,000 words outlining how your knowledge, skills and experience are in line with the person specification via Charity jobs.
Young people in Ealing can access the opportunities to lead happy and safe lives, fulfil their potential and become listened to in the local community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ely Foodbank is seeking a Foodbank Operations Manager to play a key role in the day to day leadership and development of our services across East Cambridgeshire and Fenland. This is a varied and rewarding role where no two days are the same. You will work closely with volunteers, referral partners, community organisations, and the wider team to ensure people facing hardship receive a welcoming, professional, and effective service.
As a growing organisation, we are looking for someone who combines excellent organisational skills with a practical and solutions focused approach. You will be comfortable managing multiple priorities, building productive partnerships, supporting volunteers, and using systems and technology to improve the way we work. Whether your experience comes from the charity sector, public services, community organisations, or another operational environment, we are looking for someone who can bring energy, initiative, and strong operational leadership to the role.
This is an opportunity to make a genuine difference in your local community while helping shape and strengthen an organisation that supports thousands of people each year.
In your cover letter (maximum 2 pages), please tell us:
• Why you would like to work for Ely Foodbank and why this role interests you.
• Why you believe you are a strong candidate for the role, including examples of your experience in:
Service delivery or operational management
Building partnerships and stakeholder relationships
Using systems and platforms such as Monday . com, CRM systems, Microsoft 365, or similar tools
Working with volunteers, community organisations, or support services
We are particularly interested in practical examples and achievements rather than a summary of your CV.
The client requests no contact from agencies or media sales.
Join the Diocese of Leicester as our Church and Community Support Officer
Are you passionate about strengthening communities and supporting historic churches to be open for future generations? We are looking for somebody relational, empowering and adaptable to be our Church and Community Support Officer to work with our parishes and their communities, helping to build local engagement and ensure church buildings remain sustainable as a place of worship and a resource for the local community.
This is a new fixed-term post made possible by a grant from the Church Commissioners of the Church of England through their Buildings for Mission funding.
About the Role
What We’re Looking For
Desirable:
Why Join Us?
How to Apply
Apply via the Pathways recruitment website.
Closing Date: Sunday 19th July
Shortlisting date: Wednesday 22nd July
Interview Date: Friday 31st July
Anticipated Start Date: Autumn 2026
We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.
The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England’s Safeguarding Policies and relevant statutory guidance. We believe that safeguarding is everybody’s business.
This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship.
The client requests no contact from agencies or media sales.
Thriving Futures Leadership Academy Coordinator
Contract: Part-Time (0.5 FTE) Fixed term to 31/08/2030
Reports to: Thriving Futures Programme Manager
Salary: £17,500 per annum 0.5 FTE
Office Location: Hybrid with travel across London, Birmingham, Wales and Scotland when required
Benefits: 26 days annual leave plus bank holidays, (pro-rata for part-time staff) flexible working, pension contribution, Employee Assistance Programme 0.5 FTE
About Black Thrive Global
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.
The Thriving Futures Scaling Systems Change programme will involve scaling what we have tested and learned locally in Lambeth, Haringey, and Birmingham to achieve UK-wide impact through Black Thrive Global, with the ambition to extend our work into Wales and Scotland.
Role Description
The Leadership Academy Coordinator will play a key role in the planning, coordination, and delivery of the Leadership Academy, a programme designed to equip participants with the skills, confidence, and knowledge to engage with systems, drive change, and develop as inclusive, multi-skilled leaders, with a strong emphasis on valuing lived experience.
The Academy will bring together learning and development opportunities across a range of areas, including the Patient and Carer Race Equality Framework (PCREF), system navigation, community-led research, and leadership development approaches. Through this programme, grassroots community groups, people with lived experience, and system leaders will be supported to strengthen their leadership capabilities and contribute to anti-racist system change.
The postholder will be responsible for coordinating the development and delivery of the Leadership Academy, working collaboratively with Black Thrive localities, internal teams, people with lived experience, and external specialists to shape and deliver a high-quality learning offer.
Acting as the central point of coordination for the Academy, the postholder will oversee programme planning, stakeholder engagement, curriculum development processes, logistics, and delivery timelines. They will bring together contributions from multiple workstreams and partners, ensuring that content is aligned, relevant, and delivered effectively to meet the needs of participants.
The postholder will work closely with facilitators, trainers, and subject matter experts to coordinate sessions and learning activities, while ensuring effective quality assurance, participant engagement, monitoring, and evaluation. Responsibilities will include managing programme schedules, coordinating communications, tracking participation and outcomes, and maintaining accurate records to support reporting and continuous improvement.
The Leadership Academy Coordinator will be responsible for ensuring the successful delivery of the Academy's vision, objectives, and outcomes. They will support the ongoing development of the programme by identifying opportunities for improvement, strengthening partnerships, and ensuring the curriculum remains responsive to the needs of communities, stakeholders, and the wider system.
The role requires excellent organisational, project management, and relationship-building skills, alongside the ability to coordinate multiple priorities and stakeholders. The postholder will act as a key connector across the programme, ensuring all elements of the Leadership Academy come together effectively and provide a positive and inclusive experience for participants.
Key responsibilities
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Specification
Essential Criteria
· Experience coordinating or supporting the delivery of training programmes, learning initiatives, or events.
· Strong organisational skills with the ability to manage multiple priorities and deadlines
· Excellent communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.
· Experience working collaboratively with facilitators, trainers and external partners
· Ability to track data, monitor progress, and maintain accurate records
· Confident facilitating or supporting group sessions or workshops
· Strong attention to detail and problem-solving skills
· Commitment to equity, diversity, and inclusion, with an understanding of how this applies to learning environments
· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)
· Experience working within the public, voluntary, or community sector
Desirable Criteria
· Experience designing or co-designing learning content or training programmes
· Knowledge or experience of leadership development programmes
· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)
· Experience using digital learning platforms or tools (e.g. Teams, Zoom, LMS systems, or similar)
· Experience working within the public, voluntary, or community sector
To apply, please submit a CV and a cover letter (no longer than 2 pages) via Charity Jobs
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CIY Europe is entering an exciting season of growth as our mission across Ireland and Europe takes deeper root in local churches, reaching more young people and those who lead them.As our impact expands, we are seeking an experienced and strategic Fundraising Manager to strengthen and scale our income generation across Ireland, Europe, and the USA.
This is a key leadership role, responsible for shaping and delivering a cohesive fundraising strategy across multiple income streams. The successful candidate will build on existing support while cultivating new partnerships to drive sustainable year-on-year growth. Working closely with the senior leadership team, the Fundraising Manager will oversee and develop income from churches, Christian trusts and foundations, statutory funders, major donors, events, and regular individual giving.
The ideal candidate is someone who actively lives out their faith in Jesus, understands the dynamics of church partnerships and statutory funding environments, and brings proven expertise in both the strategic and operational aspects of fundraising.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Dunstable CMHT (Community Mental Health Teams) LU5
Area covered: Bedfordshire
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £29,355.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years’ experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable.
Entitlements/benefits:
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 23rd July 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Other roles you may have experience of could include: Mental Health Service Manager, Community Services Manager, Service Coordinator, Mental Health Team Leader, Service Delivery Manager, Community Support Manager, Operations Manager, Wellbeing Centre Manager or Mental Health Project Manager.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Youth Development Leads are the heart of our programme delivery and facilitate high quality and impactful sessions for our young people. Reporting to the Programmes and Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.
Designed as a two-year experience for graduates and early-career professionals ready to take on real responsibility from day one. You’ll build the skills, confidence and experience to thrive in leadership roles across charities, education, social impact and beyond.
Contract: Permanent, part-time (0.8FTE) with a probationary period of 6 months
Salary: £26,227.50 pro rata (£20,982 for 0.8 FTE) in line with the real living wage
Location: Manchester
Hours: 30 hours per week, Tuesday – Friday
Annual Leave: 29 days plus bank holidays pro rata (23 days for 0.8 FTE) with a maximum of 4 days to be taken in school term time
Application Deadline
For the full description, person specification, and background information, please download the Recruitment Pack found below or on our website.
The Society is looking for a new member of staff to develop, manage and coordinate the Make Your Mark in Volunteering Campaign. The Campaign Coordinator will provide project management and delivery of campaign events, training, communications, audience development, partner engagement and evaluation. They will liaise with and support the Make Your Mark Working Group, the wider Make Your Mark membership, community groups and external partners to ensure the implementation of inclusive volunteer programmes.
The Make Your Mark in Volunteering Campaign, is hosted by the Society and supported by the Make Your Mark Working Group.
Role: Make Your Mark Campaign Coordinator – 37 hours per week, fixed term to 31 March 2029, with extension pending further funding
Salary: £35,400 per annum
Pension: 10% pension contribution by the employer
Hours: 37 hours (five days) per week with flexible daytime working hours Monday to Friday, occasional evening and weekend work required with time off in lieu (TOIL) provided
Location: Hybrid at-home and in-person working based at the Society’s office at the National Museum of Scotland in Edinburgh, with some time in partner organisation offices, particularly Volunteer Scotland in Stirling. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.
Reports to: Make Your Mark Working Group; project managed by Sarah Pearce, Heritage Network; line managed by Jeff Sanders, Society of Antiquaries of Scotland; oversight group comprising Sarah, Jeff and Joanna Todd, Historic Environment Scotland
Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed
Find out more information on the Societies website.
How to Apply
Please submit a CV and a covering letter outlining how your experience, skills and knowledge meet the requirements (covering letter to be no more than two sides of A4) by the closing date to the Outreach Manager, Dr Jeff Sanders FSAScot.
Closing date: 11:59 PM (UK time) on 12 July 2026
Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom during the week commencing 27 July 2026. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but unfortunately, no detailed feedback will be possible.
The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form – a link will be emailed to you with receipt of your application. Filling in this form is voluntary and the results are anonymous and are not used in the recruitment process.
Become part of something historic!
The client requests no contact from agencies or media sales.
Our client, a significant UK-focused grant-making foundation, is looking to recruit a Grant Manager to manage and develop a portfolio of grants, focusing in particular on enabling disadvantaged children and young people to fulfil their potential (with a focus on education attainment, employability, wellbeing and community-based interventions) and health and wellbeing.
The foundation’s approach to grant-making is distinctive, in that it focuses on capacity building to strengthen the impact, effectiveness and/or sustainability/resilience of non-profit organisations so they can thrive and fulfil their mission and goals.
The role:
Role: Grant Manager
Location: London. This is a full-time role based in London (Cannon Street) and the post holder will need to be in the office at least 2-3 days per week, and available for additional days/travel for site visits and meetings as required.
Salary: £47k - £53k + comprehensive benefits
Reports to: Head of UK Programmes
Working closely with the Head of the UK Programmes, the Grant Manager will play a critical role in the development, delivery, and management of a significant portfolio of grants across the UK foundation’s priority programme areas, with a focus on health and wellbeing and children and young people (working on grant-making across other programme areas - arts, culture and heritage and environmental conservation as required).
The foundation has evolved significantly in recent years, and this is an exciting time to join the foundations as they look to grow and develop grant portfolios, continue to finesse their grant-making strategies, and deepen their understanding of the impact of their grants. While this role is UK focused, the post-holder will get exposure to the grant-making of affiliated foundations that have an international focus.
The candidate:
The successful candidate will have in-depth knowledge of and significant experience within the non-profit sector in the UK, ideally having a combination of grant-making experience as well as direct experience of working within, and/or acting as a consultant to, mid to large sized non-profits that are active in the fields of interest to the foundation.
In terms of subject matter expertise, candidates will have in-depth knowledge and experience within the Disadvantaged Children & Young People, and/or Health & Wellbeing sectors.
Given the foundations’ focus on strengthening the capacity of non-profit organisations, and in particular their financial sustainability/resilience, the ideal candidate will also have the necessary analytical skills and knowledge to assess and analyse organisations as a whole (across factors such as leadership and governance, impact, financial health, business and strategic planning), and will also be adept at analysing how proposed capacity building projects will strengthen the impact/efficiency and/or sustainability/resilience of an organisation.
In addition to excellent analytical skills, the successful candidate will have strong communication and interpersonal skills, with a proven ability to understand and articulate complex information clearly and concisely, especially in written form. Attention to detail and the ability to manage multiple deadlines and priorities will be key to success in this role. Finally, the successful candidate will have a high degree of curiosity, humility and a collaborative style and will be able to proactively manage a diverse workload on your own initiative.
Fundraising Operations Lead
£50,133 a year
London office/Work from home
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The Fundraising Operations Lead role is an exciting opportunity for an experienced operational leader to help deliver excellent supporter experiences and drive fundraising performance. We are looking for someone who can lead a high-performing team, oversee supporter care and compliance, and ensure the systems, processes and partnerships that support fundraising activity run effectively.
Permanent, full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.
The role
In this role, you will:
· Lead and develop a team delivering supporter care and compliance across fundraising activity.
· Ensure supporters receive a high-quality service, including effective handling of enquiries, feedback and complaints.
· Lead compliance across fundraising operations, ensuring activity meets regulatory and organisational requirements.
· Oversee operational processes including income processing, data handling and reconciliation.
· Identify and deliver improvements to systems, processes and ways of working.
· Manage relationships with key suppliers and partners, ensuring high standards of service and supporter experience.
· Use data, insight and reporting to identify opportunities, solve problems and improve performance.
· Work closely with teams across fundraising and the wider organisation to support successful fundraising campaigns and long-term growth.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who enjoys improving services, leading people and making things work smoothly. You are a confident communicator who can build strong relationships, solve problems and use data to make informed decisions.
You will bring experience of operational leadership and will be passionate about delivering excellent supporter or customer experiences.
You are someone who:
· Has experience managing teams and delivering high-quality supporter or customer service.
· Has experience managing compliance within a regulated environment.
· Is confident working with CRM systems and data-driven processes.
· Has experience managing suppliers and external partners.
· Has strong organisational, analytical and problem-solving skills.
· Can manage competing priorities and deliver work to deadlines.
· Builds positive relationships and works effectively with a wide range of stakeholders.
This role is ideal for a confident and experienced leader with strong project and programme management skills, a passion for accessible and inclusive events, and experience delivering complex, cross‑organisational work.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.
If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.
To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
Please visit our website and apply online.
Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.