Volunteer management jobs

Contract:  12 months fixed term contract, maternity cover, full time

Salary:  £52,200 – £56,400 per annum         

Location:  Burford, Oxfordshire, with hybrid working, minimum two days per week in the office

Closing date:  Friday 22 May 2026

Interview date:  1, 4 or 5 June 2026

At Blue Cross, data plays a critical role in how we deliver services for pets and the people who care for them. We are looking for a Head of Data and Insights to provide senior leadership across our data and insight capability, ensuring data is used as a strategic asset to inform decision making, improve performance, and strengthen our impact as a charity.

A key focus during this 12-month period will be supporting critical transformation activity across the organisation, including the Central Platform project and the migration of data from the outgoing Rehoming and Fostering application into Microsoft Dynamics 365, alongside the continued development of our wider data and insights capability.

More about the role

As Head of Data and Insights, you will shape and deliver our data strategy, driving improvements in how we capture, manage, and use data across the organisation. You will lead the development of high quality insight and reporting that supports both strategic and operational decision making, while strengthening data governance, quality, and compliance.

A key focus during this period will be providing direction and support to the Central Platform project, ensuring the safe, accurate, and effective migration of data into Microsoft Dynamics 365. You will also oversee the rebuilding of all reporting capability required by the Rehoming and Fostering teams within the new system, ensuring continuity of insight and decision making throughout the transition.

Alongside this, you will continue to lead the wider Data and Insights function, ensuring data is embedded as a trusted organisational asset. You will strengthen our approach to analytics, insight, and data maturity, while promoting a data driven culture across Blue Cross.

As a senior leader within the Information Services team, you will lead and develop a high performing team, contribute to wider technology and organisational strategy, and build strong relationships with senior stakeholders, including the Executive Team and Trustees.

About you

You are an experienced data leader with strong delivery capability in complex transformation environments. You are confident operating at both strategic and operational levels, able to balance long term data strategy with hands on delivery support in critical programmes.

You bring experience of leading data migration, reporting transformation, or large scale system change, ideally within complex organisations with multiple stakeholders and legacy systems. You are confident influencing senior leaders, providing clear direction, and ensuring delivery remains focused on organisational priorities.

You are collaborative, pragmatic, and solutions focused, with the ability to bring clarity to complex data and system landscapes and translate them into actionable outcomes.

Essential Qualifications, Skills, and Experience

• Significant experience in a senior data, insight, or analytics leadership role 
• Strong expertise across data disciplines, including data governance, architecture, analytics, and insight generation 
• Proven experience of developing and delivering data strategies that drive measurable organisational impact 
• Experience of leading, managing, and developing high performing teams 
• Demonstrable experience of influencing senior stakeholders and enabling evidence led decision making 
• Strong analytical capability, with experience of working with complex datasets to generate actionable insight 
• Experience working within complex organisations with multiple systems and diverse data sources 
• Sound understanding of data protection, information governance, and relevant legislation, including GDPR and PECR 
• The ability to demonstrate, understand and apply our Blue Cross values.   

Desirable qualifications, skills, and experience

• Experience working within a not for profit or charitable organisation 
• Experience of business intelligence and data visualisation tools, such as Power BI 
• Experience of working with cloud-based data platforms, such as Azure 
• Experience of implementing advanced analytics approaches, including predictive modelling or Artificial Intelligence 
• Experience of building organisational data capability through training or communities of practice

How to apply 

Click the apply button and complete the online application process before the closing date. 

Assessment process
Shortlisted candidates will be invited to attend a face-to-face interview which will include a presentation task provided in advance, followed by a Q&A session.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

As the Head of Philanthropy, Asia, you will play a key role in growing Birmingham’s philanthropic programme in the Asia-Pacific region. The focus will be on increasing six-figure+ giving through the University of Birmingham Hong Kong Foundation and from the wider region. Most of their warm donors are based in Malaysia and Hong Kong, but there is an active community of alumni in Singapore and scoping to be done across Asia to drive the next phase of their strategy forward beyond alumni donors, and to build on a recent seven-figure donation as a catalyst for further giving.

The University established their Hong Kong Foundation in 2019 and giving is off to a strong start. Continuing on this trajectory you will work to make it financially sustainable, aiming to have multi-year commitments lined up. You will steer and develop the Foundation’s volunteer Board of Directors, increasing giving from their networks, and working with them to distribute funds to programmes at the University that will also benefit Hong Kong.

As a senior fundraiser in the Development & Alumni Relations Office (DARO), you will be expected to be innovative, self-motivated and to take ownership of fundraising in this region. As part of a dynamic team and led by some of the most respected names in higher education fundraising, you will work across the University to generate gifts to key philanthropic projects and encourage new donors to make significant gifts. You will also have the opportunity to work with the senior leadership across the University to travel, drive income and develop innovative funding proposals for the region.

The University believes there is no such thing as a ‘typical’ member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. They are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. They have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. They are also committed to sustainability, which is a key part of their strategy.

Overview:

Job Title: Compost Coordinator

Responsible to: Community Delivery & Development Lead

Hours of Work: 2 days or 10 hours a week

Location: Flexible working will be required across evenings and weekends Our Compost sites and main office; Hay Hall, Tyseley All Saints Church, Omnia Medical Practice

Contract Type: Fixed Term Contract

Salary: Circa £7,000

Compost Culture is a five-year project taking place in Birmingham, supported by the National Lottery’s Climate Action Fund (NLCAF) and led by Incredible Surplus, that seeks to change the narrative on compost and support behaviour change, following a two- year initial project. This project will involve practical compost and growing initiatives alongside creative media and storytelling to show the relevance and importance of compost in how society moves forward. The project will build a resilient, self-sustaining network of composting and growing activity across Birmingham. It will inspire and support individuals, community groups, organisations and businesses to try composting and embed it as part of their daily activity and press the local authority and other agencies to support hyper-local composting as a valuable element of food waste management.

Key Responsibilities:

• Develop a “Compost Village” approach across project sites by building strong relationships with households, community organisations, churches, local groups and schools.
• Facilitate community knowledge-sharing around composting, soil health, waste reduction, and the role composting plays in climate action and local sustainability.
• Support the development of local composting loops, encouraging communities to reuse organic materials effectively and reduce waste.
• Deliver a strong schools-focused programme, including educating pupils and school staff on composting, biodiversity, and environmental responsibility.
• Support the installation and ongoing use of Ridan composting systems within schools alongside other composting methods appropriate to each setting.
• Work collaboratively across project delivery, supporting wider engagement activities and site-based practical work. 

Skills, Knowledge and Experience:

• A genuine passion for nature, sustainability, composting, and environmental education.
• Basic understanding of soil health, composting processes, growth cycles, and the organisms that support healthy ecosystems.
• Interest in biodiversity, wildlife, and “mini beasts” that contribute to healthy soil systems.
• Confident communicator with the ability to engage positively with schools, community groups, and volunteers.
• Good level of physical fitness, with the ability to undertake practical outdoor work while following safe lifting and manual handling guidelines.
• Ability to work independently and as part of a small delivery team.

Desirable:



• Experience working with schools, young people, or community engagement projects.
• Experience in composting, horticulture, environmental projects, or outdoor education.
• Knowledge of climate action, circular economy principles, or community sustainability initiatives.

Benefits:

We offer our team members a comprehensive staff benefits offering to include: 

• 9 Day working week - every other Monday is Non-working!
• Annual Leave – 38 days! ( Pro Rata ) 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. 
• Flexible working, home working and remote working options available 
• Nest Pension – 8% employer contribution - 3% employee contribution. 
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more. 
• Employee Assistance Programme (counselling and DRs on call 24hrs a day). 
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

1 post available

Location: Doncaster - linked to Sheffield Hub

This can be a hybrid role based on service demands

Salary: Solicitor - Grade 5 - £38,724 or Grade 6 - £44,323 depending on experience or Paralegal Grade 3 - £32,585 per annum

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Sunday 17th May 2026 at 11.30 pm

Join Shelter as a Housing Solicitor or Paralegal, in our mission to drive systemic change and fight for Justice.

If you are a dedicated legal professional with a strong commitment to addressing the housing crisis, we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives - they shape a fairer housing system.

About the roles

Based with our partner organisation, Doncaster Housing for Young People, you will ensure you deliver high quality legal services through casework, the Housing Loss Prevention Advice Scheme and ensuring Legal Aid contract requirements and performance targets are met.

Solicitor

You will challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation. Working closely with our Sheffield team and the Managing Solicitor to strengthen housing rights awareness across the region, you will support Legal Advisers, ensuring high professional standards and compliance.

Paralegal

You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met. Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.

About You

For the Solicitor role, we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work. You will have experience or a demonstrable interest in legal practice in the private or not for profit sector with experience of working on a wide range of housing cases, knowledge of legal aid, housing, homelessness and welfare law. You have the ability to research, write reports, time record and meet financial targets, as well as meeting or be willing to develop to meet the Housing Supervisor Requirements (September 2023).

For the Paralegal role you will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and knowledge of Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout our England hubs. We are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

We are enthusiastic, driven and champions for fighting housing injustice. Whilst generating an income, we also address the housing crisis.

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across South Yorkshire. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering, adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Havering.

Sounds great, what will I be doing?

Employment Specialists provide personalised support to set career goals, overcome barriers to work, and navigate every stage of the job search—from CV writing and interview preparation to engaging with employers and understanding how employment may affect benefits. The team also offers ongoing in-work support to help individuals stay in their roles and thrive in the workplace.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of mental health and employment support, with experience helping individuals to find, return to, and sustain employment, and knowledge of models such as IPS. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with clients, stakeholders, and partners, and confidently present and promote services. Highly organised, you will be able to manage your time, prioritise tasks, and work to tight deadlines in an outcome-driven environment.

You will demonstrate a sound understanding of key policies and legislation, including Health & Safety, Data Protection, Equality & Diversity, and the Equality Act 2010, alongside a commitment to continuous professional development. A positive, proactive, and person-centred approach is essential, with the ability to assess client needs, develop action plans, and maintain accurate records using Microsoft Office and case management systems. Flexibility to travel across the borough and a commitment to supporting wellbeing and inclusion are also key.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Project Officer - Active Journeys

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer – Active Journeys

£29,835 per annum (pro rata for part time)

Ref: 167REC

Full time 30-37.5 hours per week – we are happy to talk flexible working

Base: Home based with hybrid working across Central Southern England

Contract: 12 month Fixed Term Contract (with view of extension or permanency subject to funding)

Disclosure: Enhanced DBS is required for this position as the post holder will be working with school and community groups in the region.

ABOUT THE ROLE

Team: Active Journeys, South and East

As Project Officer, you will work across a wide range of projects to support and enable more people to walk, wheel and cycle. This is a dynamic and varied role, providing flexible support to short-term projects and initiatives or support different stages of longer-term projects.

What You’ll Be Doing 

• Plan and deliver practical behavioural change and engagement walking, wheeling and cycling projects and activities, with clear direction and support from the line manager.
• Working on projects independently or with others as part of a team, including working with colleagues from the National Cycle Network, Infrastructure, Active Journeys or Connected Communities teams.
• Integrate our volunteers in projects and activities where appropriate, supporting their recruitment, training and ongoing involvement when needed.

This role is ideal for someone who enjoys taking on new challenges, where a workday never looks the same, and the opportunity to work with colleagues with a wide mix of disciplines.

The role involves undertaking in‑person work across the region. This includes regular travel and occasional work outside of core office hours.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• 3 years’ work experience working with schools and/or communities which may include voluntary work.
• Experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
• Experience of working as part of a team and building meaningful and collaborative relationships, both internally and externally.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.  

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 17 May 2026
• Interviews will be held via Microsoft Teams on the 26th or 27th May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Peterborough Citizens is part of Citizens UK, a nationwide alliance that brings together local groups to campaign for social justice and community improvement. In Peterborough, it works with schools, faith groups, and community organisations to address issues like housing, safety, and opportunity. We’ve been active for five years, building local leadership and creating positive change through collective action.

This role will focus on delivering the Pride in Place: Listening to Leadership programme across Peterborough. The Community Organiser will support the delivery of a 12-month programme that moves from listening → action → leadership, building long-term community power and neighbourhood governance.  The role combines core community organising practice with structured delivery of engagement, analysis, and leadership development.

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

As a Pride in Place Community Organiser with Peterborough Citizens, you will use the Citizens UK method to build relationships across civic institutions—such as schools, faith groups, and community organisations—to develop local leaders and strengthen their collective power. You will lead a broad listening campaign to surface shared concerns, support communities to identify priorities, and co-create strategies that turn those issues into winnable campaigns, including engaging decision-makers and organising public actions. Grounded in the belief that local people can shape their neighbourhoods, you will help deliver tangible “you said, we did” outcomes, build sustainable structures for resident voice and accountability, and contribute to the wider Pride in Place initiative by embedding long-term community leadership and change.

We have a new exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the Thames Valley Adult Service, covering Buckinghamshire, Oxfordshire and Berkshire. You will work remotely from home, 37.5 hours per week (part-time considered).

To fulfill the requirements of this role, you must reside within the Thames Valley area.

Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?

If yes, then we'd love to hear from you.

What we offer

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role

You will be primarily providing administrative support to a team across a range of functions within the Thames Valley, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Our Room is a values-driven, creative support community working with male, trans and non-binary people who do sex work: an often-hidden population experiencing some of the highest levels of homelessness, trauma, poor mental health and social exclusion in Manchester. For twenty years, we have been a trusted, specialist service providing intensive advocacy alongside creative, developmental programmes that help participants stabilise their lives and imagine new futures.

As a Manchester-based organisation, we are the only organisation in the UK whose core mission is to support male, trans and non-binary people who do sex work. We believe that everyone who sex works deserves dignity, respect and safety.

We are seeking someone who can bring together clear strategic thinking and hands-on-leadership to inspire our staff team and represent the charity externally across key sectors and partnerships. This is an opportunity to lead a unique and vital organisation supporting male, trans and non-binary people who sex work.

The CEO acts as the primary external ambassador for the organisation, maintaining partnerships across housing and homelessness, sex work and VCSE sectors. The role is responsible for establishing our inclusive, values-led culture and is accountable for ensuring the charity delivers impact for male, trans and non-binary people who sex work. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Richmond and Wandsworth.

Sounds great, what will I be doing?

We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.

Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.

At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Communications, Marketing and Insight team at KCLSU are looking for a Communications Officer to develop and implement communications plans for a diverse range of work including both internal and external communications, to increase awareness, engagement and satisfaction. 
 
Key responsibilities include:

• Developing communications plans for liberation history months, wellbeing, advice and volunteering initiatives and providing communications support where needed. 
• Working collaboratively to understand each service's, project area's or Student Officer's objectives and work to communicate their roles and the work they do in an effective and engaging way.  
• Producing and providing content for newsletters and other communications channels, including the weekly KCLSU Updates for the student body and internal comms newsletter for the wider organisation. 
• Managing student staff and freelancers, as needed. 

 
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 
 
To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

 
REF-228 247

Senior Marketing Officer – Retention & Engagement

Contract type: Permanent | Full Time

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £41,325 per year with excellent benefits

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity—from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream.

About the role

As our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns.

In this role, you will:

• End-to-End Campaign Delivery: Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing.
• Operational Excellence: Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment.
• Performance Monitoring & Evaluation: Set up effective results monitoring to ensure data is utilised to maximise income and engagement.
• Innovation & Support: Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities.
• Champion WaterAid’s commitment to equity, inclusion, and safeguarding

To be successful, you will need:

• Direct Marketing Expertise: A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing).
• Project & Agency Management: Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners.
• Data-Driven Mindset: Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations.
• Collaborative & Flexible Approach: Exceptional ability to collaborate and move flexibly between different portfolios and team structures.
• Supporter-First Mindset: A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty.

Closing date: Applications close at 12:00 PM UK time on Friday, 15th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness and Complex Needs Social Care Service in Slough. No personal care or experience required, just the right values.

£33,130.60 per annum, working 40 hours per week.

6 month Secondment

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front line staff.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Lead and motivate your team to ensure a positive local culture within your service.
• Deliver effective supervision and team meetings with staff. Promote effective information sharing, reporting and communication.
• Set clear expectations of quality standards, work plans and targets for staff.
• Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans and identifying training needs.
• Experience of working with customers with complex needs and the ability to engage hard to reach customers.
• Knowledge of the issues facing homeless people.
• Build and maintain partnerships with local agencies and community groups.

About you:

What you'll bring:

Essential:

• Ideally educated to degree level or equivalent.
• Holds relevant CMI/NVQ Level 3 or other business/management qualification.

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Do you want to support people with mental health issues in a moment of crisis? 

Are you calm, non-judgemental and able to work effectively with people experiencing distress? 

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. 

Nightlight Helpline / Crisis Café Support Workers (x2) 
Reference: 339
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours (Part-time from 22.5hrs considered)
Based:  
Hatfield Crisis Café (x1)
Stevenage Crisis Café (x1)

About the Service 

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. 

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. 

Service Objectives 

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are: 

• To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. 
• To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. 
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. 
• To remain a source of independent support for all Service Users. 
• To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. 

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff. 

About the Role 

You will be a key member of staff delivering the Nightlight Mental Health Crisis Service. Taking part in a rota covering 7 days per week, ensuring the delivery of high quality crisis support  and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe and Helpline services. Working closely with other staff such as: The Service Manager, Team Leaders, Co-Ordinators, Contract and Bank Support Workers and Volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.

We offer: 

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) 
• An additional day of leave each year for your birthday following completion of probation period. 
• Ongoing training relevant to your role. 
• An Employee Assistance Programme. 
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. 

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. 

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 339 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.