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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 1 day ago
Top job
Church of England, Remote
Up to £59248 per annum
WE ARE LOOKING FOR A PROGRAMME LEAD
Posted 3 days ago
Top job
Youth Adventure Trust, Multiple Locations (Hybrid)
£29,000 - £31,000 per year
The chance to make a real impact and help vulnerable young people build resilience through adventurous experiences and direct support.
Posted 3 days ago
Closing in 4 days
Edinburgh International Festival, Edinburgh, Edinburgh (Hybrid)
£25,000 - £28,000 per year
The Philanthropy Officer will deliver and grow the Festival’s successful membership schemes.
Posted 3 days ago
Fuel Bank Foundation, Birmingham (Hybrid)
£32,500 per year FTE
As Regional Partner Quality Manager, you will play a critical role in ensuring our partners deliver high-quality services to those in need.
Posted 2 days ago Apply Now
Prospectus, London (Hybrid)
£28,000 to £32,000 per annum
Posted 3 days ago
Closing in 7 days
Hestia, City of London (On-site)
£28,373 per year
Posted 1 week ago
Closing in 6 days
James' Place, Birmingham (On-site)
£33,000 per year
Posted 2 weeks ago Apply Now
Hope into Action UK, Peterborough (On-site)
£36,000 - £40,229 per year (depending on experience)
A key role for an experienced finance professional at Hope into Action. Be part of our team helping churches provide homes for those in need
Posted 3 days ago
Closing in 3 days
A4ID, E2, London (On-site)
£33,000 - £38,000 depending on qualification and experience
Posted 2 weeks ago
The Royal College of Ophthalmologists, NW1, London (Hybrid)
£44,727 per year
Seeking a motivated individual to join our Examinations department to support the delivery of world-class assessments.
Posted 1 week ago
Closing in 7 days
Hestia, City of London (On-site)
£28,373 per year
Posted 6 days ago
Closing in 4 days
MND Association, Multiple Locations (On-site)
£33,000 -£35,000 per year
Posted 1 week ago
Closing in 3 days
Prospectus, London (Hybrid)
£21.92 - 21.92 per hour
Posted 1 day ago
Page 9 of 36
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work