Administrator and communications manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Trusts and Foundations Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
This is an exciting opportunity for an ambitious Community and Events Fundraiser to develop their experience, to work within the community to increase and diversify our income stream and strengthen our charity’s profile.
The Community and Events Fundraiser is responsible for planning and delivering a varied range and scale of fundraising and events in the community.
You will proactively manage projects and build strong relationships with individuals, businesses and community groups, while also supporting and developing volunteers and their involvement.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Sponsorship & Legacies Officer and Trusts and Foundations Officer to help deliver an annual income target of £400k+.
Alongside maximising opportunities with our existing supporters, you will play a key role in developing and nurturing new ideas, partnerships and activities. Your work will help to grow this vital income stream and ensure we continue to engage with the communities and organisations that champion Greyhound Rescue Wales.
Please see attached the full job description and person specification
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead. We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role is responsible for the delivery and continuous improvement of the Chefs in Schools Transformation Programme across London, the South East and East of England. The Transformation Programme is our flagship year-long initiative, designed to support school kitchen teams and senior leadership teams in serving the best, freshest, and most nutritious food possible. Through this programme, we transform school lunches, upskill kitchen staff, and integrate food education into the heart of the school culture, ensuring that high-quality, scratch-cooked meals become the standard for every pupil.
As a Chef Trainer, you will act as a pivotal, hands-on ambassador for this mission, supporting kitchen teams, school leadership and the wider school community to embed a high quality, sustainable school food culture in schools. You will support development of the programme’s pipeline and join a brilliant, passionate and experienced team of Chef Trainers, with the opportunity to connect, share and learn from one another.
A key component of this role involves being based in schools for a few weeks at a time, working directly on-site to implement the programme and upskill kitchen teams. You will travel to different locations across London, South East and East of England, supporting schools to build high-quality, sustainable food cultures.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
Programme Delivery & Training:
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Inspire, train and cook with chefs, cooks and kitchen teams in the preparation of fresh, nutritious food to meet specified standards, imparting your skills and passion for fresh, quality food and building capability across client schools in line with the Chefs in Schools model.
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Deliver and oversee Transformation Programme delivery in schools within the region, ensuring high quality outcomes aligned to programme objectives and proposals, including check-ins to support proposal and pipeline development.
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Work closely with Head Chefs, Headteachers and School Business Managers to provide fair assessment of culinary ability for existing and new Head Chefs including skills tests.
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Support with recommended kitchen structures at Transformation schools using the Kitchen Brigade system.
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Advise, train and guide Head Chefs, Kitchen Teams and School Business Managers to improve uptake, menu development and School Food Standards compliance.
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Advise on reputable, quality and cost-effective suppliers to support schools to reduce cost per meal per child without sacrificing food quality. Including light-touch auditing and development of procurement suppliers in the region.
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Encourage schools to monitor, control and reduce kitchen, service and food waste.
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Train kitchen staff to follow up-to-date Health and Safety and hygiene policies and procedures, alongside latest EHO, Food Standards Agency and Allergen guidance.
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Work with the Senior Programme Manager to develop training materials that support the charity’s wider work, ensuring training plans reflect the latest relevant guidance including EHO, Food Standards Agency and Allergen guidance.
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Support schools to develop a whole-school food culture through food education with pupils, aligned to School Food Standards, and the creation of scratch-cooked, delicious and nutritious school food.
Transformation Programme Development:
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Support programme objectives in partnership and alignment with the Senior Programme Manager.
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Visit potential new school clients to assess kitchens and kitchen teams (check-ins), working with the Senior Programme Manager to support proposal and pipeline development as required.
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Support the onboarding of new schools based on the outcome of check-ins conducted and proposals.
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Support in maintaining, improving and running the programme, and Innovations, School Chef Educator and Membership programme needs as required.
Administration & Measurement:
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Support with monitoring and capturing of programme KPIs of Transformation schools, measuring success against Chefs in Schools benchmarking and keeping the Senior Programme Manager updated on any variances.
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Support with case study development working in partnership with the Comms and Fundraising team.
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Report any complaints or serious incidents to the Senior Programme Manager and follow relevant actions related to Chefs in Schools Escalation and Tracking processes.
Essential Skills & Experience:
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You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.
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You have significant professional experience as a chef (minimum of 5 years), ideally with a background in schools, high-volume catering or institutional cooking.
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You have experience training or mentoring kitchen staff, including building culinary capability and culture change.
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You are confident in assessing culinary skills and advising on kitchen structure, menus and supplier choices.
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You are organised, methodical and able to manage multiple workstreams simultaneously.
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You are a strong communicator able to build trusting relationships with different types of stakeholders.
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You have a sound understanding of Health and Safety, Food Hygiene, Allergen regulations and School Food Standards.
Desirable skills & experience:
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Experience working in a school or educational setting.
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Familiarity with the Kitchen Brigade system or equivalent kitchen management structures.
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Experience working with or for a charity or social enterprise.
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Comfortable with data capture, reporting and keeping accurate records.
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A full UK driving licence.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to an in-person interview and skills test on 27th or 28th August. Candidates may also be invited to attend a second shorter in-person interview on 4th September at our office in Brixton, London.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
Purpose of the role
To work with other members of the MASH team to achieve the following outcomes:
- To improve women’s health
- To improve women’s wellbeing
- To increase women’s safety
- To enable women to identify and achieve their goals
- Women who sex work are heard, understood and experience less stigma
- Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them
Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical, high impact, supporter-facing role within our fundraising team helping to plan and deliver the Ovarian Cancer Action’s Events, Challenge and Community programme. The role is responsible for growing and engaging a community of committed supporters through active fundraising, growing income, via a varied portfolio of third-party, challenge and Do It Yourself (DIY) fundraising activities, including our flagship virtual event Walk in her Name, London Marathon, Great North Run, London Landmarks and others as well as DIY community fundraising.
About Ovarian Cancer Action
In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis.We are the UK's leading ovarian cancer research charity, working to change this, so early detection, prevention and better treatments will mean that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We are also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
Role: Senior Events and Community Fundraising Officer
Reports to:Events and Community Fundraising Manager
Functional team: Fundraising Team
Main working relationships:
Community and Events team, Fundraising, Communications, Finance and Database colleagues
Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters
External stakeholders:
Supporters, volunteers, agencies, service providers
Scope Of The Role
You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as community-centred DIY fundraising. You’ll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track. You’ll also help expand, enhance and develop virtual challenges, including our flagship challenge Walk in Her Name, as well as Community fundraising.
1)Support planning and delivery of the Events programme
i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run and London Landmarks to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track.
ii) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance.
iii) Responsible for the OCA London Marathon team from sign-up to post-race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities.
iv) Attend events as required
2) Manage delivery of Community Fundraising
i) Manage delivery and growth of OCA community fundraising programme increasing supporter participation, income and engagement
ii) Explore and identify new opportunities for growth with Manager creating a strong future income pipeline
3) Provide excellent supporter care across the events and community portfolio
i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey
ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning
iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity.
4) Provide excellent administrative support
i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation.
ii) Maintain accurate supporter and financial records across Raiser’s Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care
iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action’s processes, fundraising best practice, GDPR requirements and relevant legislation.
Person Specification
At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset.This means that your attitude to your work and fellow team members is as important as skills and abilities.
What Experience We Are Looking For
· Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity.
· Understanding of working with marketing to recruit supporters to events across organic and paid channels.
· Track record of providing excellent supporter care or customer service, ideally within a charity or fundraising environment - motivating or stewarding supporters, volunteers, participants or fundraisers to achieve agreed goals
· Strong administrative skills to experience, with the ability to maintain accurate records and follow agreed processes.
· Familiar and a user of a CRM database such as Raiser’s Edge or other
· Management of tracking and reporting against budgets, income, expenditure and performance against targets.
· A working knowledge of fundraising platforms, online giving pages or event registration systems.
Skills And Attributes:
· Confident relationship builder with strong written and verbal communication skills, especially with supporters.
· Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines.
· Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes.
· Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools.
· Able to use initiative, solve problems and take ownership of agreed areas of work.
· A genuine collaborator who works across teams and with external suppliers or event partners.
· Able to evaluate activity, learn from results and make suggestions for improvement.
Attitude and personal qualities:
· Enthusiastic and passionate about our work and women's health.
· Self-motivated with a growth mindset and comfortable working as part of a small, ambitious team.
· Adaptable and flexible, with a positive approach to continuous improvement.
· Warm, friendly and professional, with a genuine commitment to excellent supporter experience.
· Calm and solutions-focused when working under pressure or managing competing priorities.
· Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
Additional details
Salary: Between £32,000 to £35,000 per annum (dependent on experience)
Contract type: This is a fixed term contract of 12 months.
Role type:This is a full-time role, however, we’re open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility or part-time work is your preference, then a paragraph about how this could work well for you in your supporting statement would be helpful.
Location: This role is hybrid with up to 40% office based in City Road, London, EC1V 2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return).
Our benefits and flexible working
· Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options.
· Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave.
· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
· Healthcare plan: We have partnered with Simplyhealth to offer cashback on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
· Gym discounts: As part of the healthcare plan you will be able to claim discount on gym membership at participating gyms.
· Eye test: We offer eye tests and financial support with glasses if needed when using a VDU at work.
· Maternity and paternity pay: We offer additional enhanced maternity and paternity pay for eligible employees.
· Training and development opportunities: We want everyone to have a growth mindset and will work on an individualised learning and development plan for you each year.
· Employee Assistance Programme: Employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line.
· Social events for the team: We believe work should be fun and create opportunities for the team to spend time together.
Our Commitment To Equality, Diversity and Inclusion
We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities. At Ovarian Cancer Action, we believe that embracing diversity, promoting equality and fostering inclusivity are essential values that drive our success.
We understand that a diverse workforce brings together unique perspectives, experiences and talents, which fuels innovation and enhances our ability to better serve the communities we work with.
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries.
The object of the CIO is to relieve people who suffer from Multiple Endocrine Neoplasia (M.E.N.) of all types, their families, friends and carers



The client requests no contact from agencies or media sales.
We are seeking an enthusiastic individual to join our friendly and committed team at RASASC Guildford as our Community and Events Fundraiser, working with us for 28 hours (4 days) per week.
Position: Community and Events Fundraiser
Hours: 28 hours, 4 days per week (0.8 FTE)
Salary: £28,000-£32,000 FTE (depending on experience)
Location: Based in Guildford with regular travel across Surrey and surrounding areas
Accountable to: CEO
DBS check: Yes (enhanced)
Closing on: Tuesday 1st September 12 noon
About RASASC: RASASC Guildford Limited is a registered charity supporting people of all genders, from the age of 13, from across Surrey, who have experienced the trauma of sexual harm, whether recently or in the past.
We are the largest specialist rape and sexual abuse support organisation in the county and provide a range of free, confidential, specialist services so that survivors can move forward with their lives, untethered by the impact of abuse.
Over the last two years, RASASC has successfully developed its community fundraising, challenge events and individual giving programmes, creating a strong foundation for future growth.
We are now looking for an enthusiastic and motivated fundraiser to help build on this success and develop sustainable unrestricted income that supports our vital services. The successful candidate will also share and support RASASC's commitment to inclusivity and accessibility.
Purpose of the Role: This is an exciting opportunity to join RASASC at a key stage in the development of our fundraising programme. Over the last two years, community fundraising, challenge events and individual giving have grown significantly and demonstrated strong potential for future development.
We are now looking for a passionate, organised and enthusiastic Community Fundraiser to help build on this success. You'll oversee our community fundraising and challenge events programme, building strong relationships with supporters, local partners and community groups to raise vital funds for RASASC.
Working closely with the Fundraising Manager, you will build relationships with supporters, local businesses, community groups and donors, helping to increase unrestricted income and raise awareness of RASASC's work. The role will also support the development of individual giving, including our client donation programme, helping to create sustainable unrestricted income for the charity.
This role would suit someone with fundraising, events, communications or community engagement experience who is looking to move into the next stage of their fundraising career within a supportive team environment. We are looking for someone who enjoys meeting people, building relationships and creating opportunities for others to support our work.
Key Responsibilities:
Community Fundraising, Events & Challenges
- Support and grow community fundraising income across Surrey and surrounding areas
- Recruit, steward and motivate individuals taking part in fundraising challenges and activities for RASASC
- Act as the main point of contact for community fundraisers and event participants
- Provide supporters with fundraising materials, encouragement and guidance throughout their fundraising journey
- Promote fundraising opportunities and third-party challenge events
- Attend fundraising activities, networking events and community events as a representative of RASASC
- Identify opportunities to develop new community fundraising initiatives and partnerships
- Build relationships with local businesses and organisations
- Support fundraising volunteers where appropriate
Supporter Stewardship & Individual Giving
- Deliver excellent supporter care and stewardship
- Build positive relationships with donors, fundraisers and supporters
- Support the growth of individual giving, including one-off and regular donations
- Promote and help develop RASASC's client donation programme, encouraging those who wish to give back to support the charity's work
- Ensure supporters receive timely thanks, updates and recognition
- Help encourage repeat support and long-term engagement with the charity
- Gather and share supporter stories and fundraising successes
Fundraising Communications
- Support the promotion of fundraising campaigns, challenge events and supporter stories
- Work with the Communications and Engagement Manager to identify opportunities to improve supporter engagement, fundraising communications and digital fundraising activity
- Provide fundraising content and updates to help raise awareness of RASASC and the impact of our work.
Administration
- Maintain accurate supporter records, donations and fundraising activity using Donorfy
- Provide activity and income updates to the Fundraising Manager
- Support monitoring of fundraising performance and supporter engagement
- Ensure fundraising activities comply with organisational policies, GDPR and fundraising regulations.
Person Specification
Essential Experience & Skills
- At least 1-2 years’ experience in fundraising, events, communications, marketing, customer engagement or a similar people focused role
- Excellent written and verbal communication skills
- Strong interpersonal skills, with the ability to build positive relationships with supporters, volunteers, businesses and community groups
- Strong organisational skills and attention to detail
- Ability to manage multiple activities simultaneously and prioritise effectively
- Ability to motivate and engage supporters, volunteers or customers
- Good IT skills, including Microsoft Office
- Experience of using CRMs (databases) to collate data, create impact reports and input and manage donor information
- Ability to work independently and use initiative
- Commitment to the aims and values of RASASC
Desirable
- Experience of community fundraising or supporter engagement
- Experience of supporting fundraising events or challenge events
- Experience of creating content for social media, newsletters or email communications
- Knowledge of fundraising good practice and donor stewardship
- Experience of working with volunteers.
Personal Qualities
We are looking for someone who is:
- Passionate about the work of RASASC and committed to supporting survivors
- Enthusiastic, positive and motivated, with a genuine desire to make a difference
- Highly organised, able to manage a range of activities and priorities effectively
- A confident relationship-builder who enjoys meeting new people and developing connections
- Creative and proactive, with the ability to identify new fundraising opportunities and engage supporters
- An excellent communicator, both verbally and in writing, with the skills to inspire and engage a wide range of audiences
- Comfortable working independently while contributing positively to a team
- Flexible and adaptable
- Happy to travel across Surrey and surrounding areas to meet supporters, attend events and represent the charity
- Committed to delivering excellent supporter experiences and building long term relationships
Additional Requirements
- The role requires occasional evening and weekend working to attend fundraising events, networking opportunities and supporter activities
- Willingness and ability to travel across Surrey and surrounding areas to meet supporters, attend events and represent the charity
Why Join Us?
Community fundraising and challenge events at RASASC have grown significantly over the last two years, exceeding income targets and creating exciting opportunities for future development.
This is an excellent opportunity for someone who is passionate about making a difference and keen to develop their fundraising career. The successful candidate will gain experience across community fundraising, events and challenges, supporter stewardship and individual giving, while being supported by an experienced Fundraising Manager. As a new role within a growing fundraising programme, there is real opportunity to shape and develop the position, bring fresh ideas, and play a key role in building sustainable income for the future.
The successful candidate will have the opportunity to help shape the next phase of an established fundraising programme, build meaningful relationships with supporters and play a direct role in securing income that enables RASASC to continue supporting survivors across Surrey.
We are proud to be a caring, compassionate and committed team, united by the belief that survivors deserve the very best support. We care deeply about our work and work collaboratively to make a difference every day. We're looking for someone who shares our values, brings energy and enthusiasm to their work, and wants to be part of a team that is supportive, welcoming and passionate about creating positive change.
In return, we can offer you 25 days annual leave (pro rata for part-time hours, eight public holidays (pro rata for part-time hours) contributory pension scheme and reimbursement of travel expenses at 55p per mile.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact:
Helen Stanley (Fundraising Manager) - contact details on our advert on our website
or Daisy Anderson (Chief Executive Officer) - contact details on our advert on our website
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups
How to Apply:
Please download the application form from our website and email it to Liz Joyce, as per the details on our website
Please note we do not accept CVs.
This recruitment will close by 12 noon Tuesday 1st September 2026. First interviews will be held on Tuesday 8th September or Wednesday 9th September.
The client requests no contact from agencies or media sales.
About Anne Health
Anne Health is a digital healthcare facilitator dedicated to trans+ and gender-diverse communities. We support the delivery of affirming, evidence-based care, including access to therapeutic and clinical support for patients across the UK and beyond. Our service is delivered by a team of independent wellbeing contractors, and we are now looking for an experienced, values-driven manager to support the team.
For more information, please visit our website.
The Role
As Wellbeing Services Manager, you will provide day-to-day support to a growing team of independent, contracted counsellors. Working closely with the Wellbeing Director, you will contribute to governance, protocol development, administrative coordination, and quality assurance across the service.
This is a role for someone who combines experience in therapeutic pathways and counselling governance and processes, with the leadership skills and technological confidence needed to thrive in a fast-moving, fully remote environment.
Key Responsibilities
Counselling practice
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Act as the primary internal escalation point for risk and safeguarding.
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Triage high-risk and complex cases and refer them to the counsellor best placed to support the client.
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Apply trauma-informed, gender-affirming approaches across all areas of practice.
Team support & development
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Provide day-to-day management and operational oversight of the counselling team, ensuring consistent standards of service delivery across the caseload.
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Coordinate admin support for counsellors.
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Coordinate scheduling and mentoring support for counsellors.
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Contribute to the onboarding and initial suitability review of new counsellors joining the Anne Health register.
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Support the Wellbeing Director in building a high-performing, resilient service culture.
Governance & quality
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Contribute to counselling governance processes, policy development, and quality assurance activity.
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Assist in refining, maintaining and improving standards across the wellbeing service.
Platform & technology
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Develop and maintain expert-level proficiency with Anne Health's internal platforms.
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Contribute to platform training and onboarding for other team members where needed.
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Use digital tools confidently to manage records, communications, and counselling workflows.
Person Specification
Qualifications & professional membership
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Minimum Level 4 Diploma in Therapeutic Counselling (completed); higher qualifications welcomed.
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Full BACP membership, or the UK equivalent professional body registration.
Experience
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Experience managing a team of counsellors, including providing internal oversight of service delivery, distinct from the formal clinical supervision counsellors hold independently as a condition of their professional registration.
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Significant, demonstrable experience in transgender and gender-affirming healthcare at a senior level.
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Proven ability to manage risk, safeguarding, and ethically complex presentations.
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Experience in a mentoring or counselling lead capacity.
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Familiarity with the unique needs of trans+ and gender-diverse people across a range of presentations.
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Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
Skills & attributes
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Strong leadership skills with the ability to support and mentor others in a remote environment.
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Confident and competent with technology, including case management platforms and digital communication tools.
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Excellent written and verbal communication skills.
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Able to work autonomously and exercise sound clinical judgement under pressure.
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Committed to inclusive, affirming, and anti-discriminatory practice.
Desirable Experience & Specialist Skill Increments
The following qualifications and areas of experience are particularly valued at Anne Health:
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Trauma-informed practice or formal trauma therapy training.
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Hypnotherapy qualification.
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Neurodiversity experience or training (autism, ADHD, and related areas).
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Deeper knowledge of LGBTQ+ wellbeing, healthcare, or community support.
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Governance, service development and/or quality assurance experience.
What We Offer
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A meaningful role at the forefront of trans+ healthcare globally.
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A fully remote position with a supportive, inclusive team culture.
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Salary of £40,000 per annum.
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Remote working (work from home).
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35-hour working week with standard Monday to Friday hours.
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28 days holiday (including bank holidays).
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Pension contributions.
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Employee Assistance Programme.
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Access to Anne Health services for you.
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All equipment and software required for the role.
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The chance to shape and grow a specialist wellbeing service.
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Opportunities for CPD and professional development.
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The chance to be part of an organisation genuinely committed to accessible trans+ healthcare.
Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
How to Apply
Submit your CV and a cover letter explaining why you're interested in this role and how your experience meets the requirements outlined above to our HR Portal Breathe. Files must be saved as PDF and labelled with your name and the role you are applying for.
Closing date: 5pm Monday 10th August
Interviews: Online w/c Monday 17th August
Start date: ASAP
Anne Health is committed to diversity and welcomes applications from all sections of the community. We particularly encourage applications from trans+ and non-binary people.
Anne Health is a gender-affirming healthcare support service helping trans+ people of all ages access safe, expert care.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As Finance & Tenancy Officer, you will be responsible for maintaining accurate financial records, supporting financial planning and reporting, and ensuring effective administration of tenancy-related income.
You will work closely with the COO, external accountants, residents, local authorities and colleagues across the organisation to ensure financial processes are accurate, efficient and compliant.
Make a Difference with Us
We are looking for an organised, proactive and detail-focused Finance & Tenancy Officer to join our team.
This is a varied and rewarding role that combines finance, administration and tenancy support. Working closely with the COO, you will play a key role in ensuring the smooth running of the charity's financial systems, producing accurate management information, supporting budgeting and payroll processes, and managing Housing Benefit and resident payment administration.
We are looking for more than experience and competence. We are seeking a dynamic and enthusiastic individual who brings energy, initiative and a positive attitude to their work. The successful candidate will enjoy finding solutions, building strong relationships and contributing to the wider success of the organisation.
This role would suit someone who is adaptable, willing to get involved beyond their core responsibilities when needed, and keen to be part of a close-knit team that is passionate about changing lives.
If you enjoy working with numbers, building positive relationships and want to use your skills to support an organisation that makes a genuine difference to people's lives, we'd love to hear from you.
Our mission is to support men on their Journey to Freedom, empowering them to build meaningful lives and equipping churches to welcome them home.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.
Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.
This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.
Key Competencies
World Class Welcome and Customer Service
· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.
· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.
· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.
· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.
· Maintain high standards of communication across face-to-face, telephone, and digital contact.
· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.
· Promote independence, resilience, and self-confidence through person-centred support planning.
· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.
· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.
· Encourage participation, engagement, and progression throughout the Freedom programme.
Courage in Problem Solving and Embracing Change to Meet Needs
· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.
· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.
· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.
· Adapt support plans and interventions based on changing circumstances and individual needs.
· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.
Confident in Safeguarding and Incident Management
· Conduct risk assessments and maintain accurate client records and documentation.
· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.
· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.
· Maintain confidentiality and professional boundaries in all interactions.
· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.
Skilled in Analysing Impact and Reporting
· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.
· Deliver a mixture of face-to-face and telephone support sessions based on client need. Change to ‘catch-up via phone call when people don’t attend’
· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.
· Produce case studies and impact evidence to demonstrate progression and programme outcomes.
· Monitor client journeys, progression plans, and successful move-on outcomes.
· Carry out administrative duties associated with the role and maintain accurate records on internal systems.
Positive Management of Stakeholders, Partners and Supporters
· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.
· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.
· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.
· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.
· Work collaboratively with internal teams to ensure coordinated and effective support delivery.
Developing Accountability and Inspiring our Teams
· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.
· Contribute to a culture of learning, accountability, and continuous improvement.
· Participate in supervision, training, and professional development opportunities.
· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.
· Share knowledge, learning, and best practice with colleagues and volunteers.
· Work collaboratively with team members to achieve service objectives and positive client outcomes.
General Work Duties
· Work within health and safety guidelines and Mustard Tree policies and procedures.
· Support other staff and departments and provide practical relief cover across workstreams where required.
· Take responsibility for professional development, attending training courses and learning opportunities as required.
· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.
· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.
· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.
· Undertake any other duties relevant to the role as reasonably required by the organisation.
Our mission is to combat poverty and prevent homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking a Marketing & Lead Generation Officer to join our Fundraising & Communications Team at this pivotal time. This opportunity is available on permanent basis.
We are looking for a motivated and results-driven Marketing & Lead Generation Officer to help grow our Training & Prevention income through strategic marketing and business development activity. This is an exciting opportunity to combine your marketing expertise with meaningful social impact.
About the Role
Our sector-leading training programmes are delivered to universities, schools, local authorities, healthcare providers, police services, charities and corporate organisations. These programmes equip professionals and young people with the knowledge and confidence to prevent sexual violence and respond safely to disclosures.
What We Do
Rape Crisis South London (RCSL) is a specialist charity dedicated to supporting survivors of rape, sexual abuse and all forms of sexual violence across twelve London boroughs. We provide a range of trauma-informed services that empower survivors, promote recovery and help individuals rebuild their lives.
What You’ll Do:
- Develop and deliver targeted email marketing campaigns to generate enquiries, leads and training bookings.
- Identify and engage new audiences across the corporate, education, healthcare, public and community sectors.
- Create compelling marketing content that showcases the impact and value of our training programmes.
- Build and manage a robust sales pipeline, nurturing prospects from first contact through to booking.
- Act as the first point of contact for training enquiries, building positive relationships with prospective clients.
- Work closely with our specialist trainers to coordinate meetings, develop opportunities and maximise conversions.
- Monitor campaign performance, analyse data and use insights to continuously improve results.
- Maintain accurate records and reporting using our CRM system.
- Help grow a vital income stream that directly funds frontline support services for survivors of sexual violence.
- This role would suit someone who enjoys building relationships, spotting opportunities, delivering creative marketing campaigns and using data to drive results, all while contributing to a mission-driven organisation that creates meaningful social impact.
About you
We are looking for someone who has:
- Experience delivering successful email marketing campaigns.
- A track record of generating leads, enquiries or sales.
- Strong written communication and marketing content creation skills.
- Experience using CRM systems and analysing campaign performance.
- Excellent organisational and relationship-building skills.
- The ability to work independently while collaborating effectively with colleagues.
- A commitment to feminist values, survivor-centred practice and the mission of Rape Crisis South London.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Training & Prevention Manager, Director of Fundraising & Communications and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS.
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format to email address listed
- Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @ rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Must submit a CV and cover letter in PDF format.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Alongside important administrative responsibilities, you'll build meaningful relationships, provide outstanding experience to out supporters and ensure every interaction leaves a lasting impression, helping them feel valued while making a real difference to hospice care in our community.
You'll be
- Building genuine, lasting relationships with donors and fundraisers, becoming a trusted and familiar face helping people feel connected to our hospices.
- Providing exceptional supporter experience by responding to enquiries with warmth, empathy and professionalism, ensuring every interaction is personal, meaningful and memorable.
- Managing donations and supporter information accurately, ensuring every gift is handled with care and every donor is thanked for their support.
- Supporting fundraising campaigns and events by connecting with supporters, encouraging their involvement and helping create experiences that inspire long-term support and make a real difference to local hospice care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
Purpose of the role
The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.
Duties and Responsibilities
Supporter care and fundraising
- Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
- Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
- Record and track fundraising activity, ensuring accurate records and effective supporter communications.
- Prepare and send thank you letters, receipts and other supporter communications.
- Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
- Recruit, coordinate and steward fundraising volunteers across the year.
CRM and donor management
- Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
- Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
- Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
- Produce regular insights and reporting to inform fundraising strategy and decision making.
- Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
- Work with the Finance Manager to process monthly direct debits and reconcile income.
- Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship.
Operations and administration
- Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
- Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
- Manage auction and raffle prize inventories, tracking usage and income.
- Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
- Maintain team calendars, campaign plans and shared resources to support effective team operations.
Other Duties
Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:
- To attend, where appropriate, local, regional and national meetings /events.
- To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
- To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
- To a ttend relevant CPD training events as required.
- To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
- To w ork within the guidelines of Race Against Dementia’s policies and procedures.
All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.
This is not intended to be an exhaustive list. Your job description may be subject to change.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.
The client requests no contact from agencies or media sales.
£43,000-£46,000
Hybrid working (2 days per week in the office)
This is an exciting opportunity to join an organisation making a significant investment in legacy fundraising at a pivotal moment of growth.
With a strong pipeline already in place, excellent systems and processes, and growing internal support for legacy giving, this role offers the chance to build on success rather than start from scratch. You'll help shape the next phase of the programme, bringing creativity, scale and outstanding stewardship to an area of fundraising that is receiving genuine strategic focus.
A major capital appeal on the horizon and continued investment in public fundraising make this an exceptional time to join.
What you'll be doing
- Growing and developing an established legacy programme
- Creating engaging acquisition and stewardship activity
- Developing new propositions, campaigns and supporter journeys
- Using insight and performance data to identify opportunities for growth
- Managing external legacy administration partners
- Building relationships across fundraising, marketing and data teams
- Helping embed a strong culture of legacy fundraising across the organisation
- Experience of successful legacy fundraising and campaign management
- A creative thinker who enjoys developing new ideas and propositions
- Confidence working autonomously and taking ownership of results
- Strong stakeholder management and communication skills
- Someone who thrives in a fast-paced environment and enjoys balancing strategic thinking with delivery
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Philanthropy Officer
Reporting to: Philanthropy Manager
Purpose of the Role
The role of the Philanthropy Officer is to manage the gift administration and stewardship of supporters, lead on the stewardship of regular and individual givers, and support the Philanthropy Manager to grow the Individual Giving income stream for Chance to Shine.
This includes responsibility for the coordination of individual giving campaigns, management of the administration of legacy gifts, and wider regular giving campaigns and appeals.
Key responsibilities
Supporter Care
- Ensure all donations are efficiently and accurately recorded and acknowledged in a timely fashion.
- Process all individual giving bank donations including website/third-party fundraising/gift-collection platforms and ensure they are efficiently and accurately entered onto our Raisers Edge database and processed (cash, cheques, credit cards, Direct Debits and vouchers) daily.
- Maintain accurate electronic supporter records including donations, personal details, Gift Aid declarations, communication preferences and any other data relating to their support.
- Write and update template thank you letters.
- Respond to donor enquiries and provide personalised information as and when requested.
- Work with the Philanthropy Manager and the Communications and Marketing team to develop the supporter care strategy, proactively identifying and implementing new ways of improving supporter care.
Supporter Cultivation
- Coordinate appeals and campaigns to help upgrade supporters and bring in new donors.
- Regularly identify lapsed committed supporters with a view to reengaging them via fundraising cultivation.
- Produce copy for fundraising materials alongside the Communications and Marketing team and organise the distribution of these materials to supporters in a coordinated manner.
- Support the Philanthropy Manager on the organisation and execution of project visits for supporters including attending visits where needed.
- Support the Philanthropy Manager and Director of Fundraising with funding proposals and reports as needed.
- Support the Philanthropy Manager and Director of Fundraising when preparing for meetings and calls with current and prospective new supporters.
- Support on the research and identification of new prospects
Legacy gifts
- Lead on communications with legacy and in-memory supporters to ensure that this is sensitively managed and reflects the values of Chance to Shine.
- Monitor and maintain legacy gifts on the database and support with the administration of legacies for the organisation.
Compliance and Data Protection
- Support on data protection compliance for the fundraising team working with the Director of Finance and Resources and Fundraising team as appropriate.
- Ensure all fundraising processes comply with data protection regulations, (including Data Protection Act 2018 and GDPR) the Code of Fundraising Practice and any other regulatory bodies.
- Lead on updating supporters’ consent and preferences to comply with fundraising regulations and best practice.
General Support
- Manage fundraising income administration, including donation processing and income reconciliation with Finance Team.
- Lead on organisational Gift Aid, including Gift Aid promotion and submitting claims.
- Undertake other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
- Work occasional evenings or weekends to support fundraising events (for which time off in lieu will be given)
Skills & Experience
Essential:
- Strong organisational skills with the ability to manage
- competing priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Experience delivering high-quality supporter or customer service.
- Good knowledge and experience using CRM systems, ideally Raiser's Edge.
- Strong administrative skills and attention to detail.
- Good IT skills, including Microsoft Excel and Word.
Desirable:
- Experience of charity fundraising.
- Key relationships
- Chief Executive
- External stakeholders and supporters of Chance to Shine
- CTS senior management team
- Fundraising team
- Finance & Resources team
- Operations team
- Communications & Marketing team
- Impact & Evaluation team
London-based contract. Currently, work from the central London office is on average about 2 days per week. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.
Inspiring young people through cricket
Croydon Almshouses | Croydon (hybrid – up to 60% WFH)
Permanent |£41,200 per annum, pro rated | 20-25 hours per week, spread across the week
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting an experienced Executive Assistant to the CEO, who is a values-led team player, who demonstrates exceptional attention to detail and strong communication skills to support the CEO to fulfil her responsibilities and enhance her effectiveness.
Essential criteria:
· Significant experience of administration
· Significant experience of working as a EA to a senior executive/ CEO
· Experience of working within the HR field
· Experience of managing a small budget
· Experience of diary management
Interested?
If you are an experienced EA wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.
Apply now to become Croydon Almshouses’ next EA to the CEO and help create thriving communities where people can live with dignity and independence.
Alongside this EA role, we are also recruiting for two other part-time roles: a Finance Assistant and an Administrator. If you are interested in being considered for more than one role, please clearly state in your application which role(s) and hours you are applying for. Applicants shortlisted for more than one role will be interviewed for those roles on the same day.
Closing date: Tuesday 1st September, 9am
Interview date: Wednesday 9th September, in person
The client requests no contact from agencies or media sales.