174 Administrator and finance manager jobs

Senior Fundraising Operations and Administration Manager
Salary: £47,150.00 per annum
Location: Hybrid working – Norwich or Cambridge
Hours: 37.5 hours per week
Contract: Permanent 

About East Anglian Air Ambulance 

We are East Anglian Air Ambulance. A charity providing lifesaving critical care every day of the year across Bedfordshire, Cambridgeshire, Norfolk and Suffolk. Whether by air or road, we bring hospital-level care to the most seriously ill and injured, probably on the worst day of their lives.

From blood transfusions and pain relief to anaesthesia and emergency surgery, our doctors and paramedics give patients the best chance of survival and recovery. And it doesn’t stop there. We also offer vital aftercare, train people in lifesaving skills, and carry out clinical research to keep improving care.

We’re fuelled entirely by donations, without any regular government funding, so our supporters and their fundraising powers every single mission. 

About the role 

You will be playing a key role in the senior leadership of the fundraising directorate, working alongside the two Heads of Fundraising. You and your team will provide hugely important support functions for the charity, including; delivering fantastic event experiences for supporters, applying for significant funding, ensuring the smooth running and administration of the fundraising function and specifically for the two largest income areas in fundraising - lottery and legacies. 

Key responsibilities include: 

Put simply, you will be responsible for developing a future proofed administrative function that can manage all fundraising and supporter administration, processing and fulfilment requirements. 

Providing senior leadership and direction to the Trust and Grants, Gifts in Wills administration and events delivery functions of the fundraising directorate. At the same time managing key external relationships with stakeholders, third party providers and contractors inc. our lottery canvassing company, lottery CRM, fundraising systems, insight contractors and other providers. 

Collaborating with Information Systems and Finance teams to ensure that all fundraising insight, reporting and supporter data is accessible and up to date. Commissioning the development of new dashboards or reports to ensure the fundraising team have everything they need to make informed decisions and to grow income. 

Proactively auditing and reviewing current activity and processes. Developing a culture of continuous improvement, through collaboration with other teams and key stakeholders, to address current and future need, plus identifying areas of efficiency, and where we can add value for supporters.

Becoming our in-house expert on fundraising governance and compliance, staying up to date with fundraising legislation and regulation to help ensure we are always compliant in our activity, policies and process across the fundraising department. 

You’ll bring: 

Significant experience leading or managing teams or functions in a charity and/or fundraising setting. Alongside this, you will have recently been working in an environment where you have been identifying and delivering improvements to operational systems and processes.

You will have a proven experience in project management and if you have knowledge of lean processing, value stream mapping or continuous improvement methods this would be a real bonus. You will be great at managing significant third-party contracts, supplier tendering and procurement, and contract negotiations.

Your knowledge of fundraising practices, governance, legislation and regulation will be great, but there will be opportunity to learn and develop this if you need it. A good working knowledge of the Code of Fundraising Practice, Gambling Commission and Charity Commission rules would be fantastic.

Overall, you will have the right mindset to get stuff done, solve problems and find ways to continuously improve processes and activity – being a fan of helicopters and the colour yellow, would be great too!

Closing Date: 21st September 2026 (9am)  
Interview Date: 28th September 2026 (to be held in person at Helimed House, Norwich) 

This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Cambridge.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

An international humanitarian organisation delivering large-scale programmes in Ukraine is seeking a Project Finance Manager to support the financial management of a significant multi-million-dollar donor-funded contract.

This role will work closely with the Regional Finance Manager and Project Manager, providing high-level financial support to strengthen project finance capacity and ensure effective financial oversight across programme delivery.

The successful candidate will play a key role in budgeting, forecasting, financial reporting, contract compliance, and supporting operational decision-making in a fast-paced and evolving environment.

Key Responsibilities:
• Prepare budgets, forecasts, and financial reforecasts aligned with operational plans
• Conduct regular budget reviews and monitor expenditure against approved budgets
• Support contract monitoring and ensure compliance with donor and contractual requirements
• Produce high-quality financial reports, analysis, and narrative assumptions for project stakeholders
• Monitor financial performance and highlight variances, risks, and spend-out plans
• Oversee and support financial transactions relating to the project
• Work closely with programme and operational teams to support effective financial management
• Provide additional administrative and finance support as required

Requirements:
• Qualified by experience (QBE), part-qualified, or professionally qualified accountant (ACCA, CIMA, ACA or equivalent)
• Strong experience in budgeting, forecasting, and financial reporting
• Excellent organisational skills with the ability to manage multiple deadlines
• Strong communication and interpersonal skills
• Advanced numeracy and IT skills, including Microsoft Office
• Fluent written and spoken English

Desirable:
• Experience working with ERP or financial planning systems
• Experience within international development, humanitarian, or donor-funded environments

This is an exciting opportunity to contribute to a high-impact international programme during a critical period of operational scale and growth. 

Established INGO with excellent saftey protocols.

Excellent in-country benefits including accommodation, travel, 4x international flights, subsistence allowance, 49 days leave and more. 

Crisis is the national charity for people experiencing homelessness. We believe everyone should have the foundation of a safe, affordable home.

Location: Hybrid from our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis' Hybrid Working Policy.

Contract: Permanent

About the role
This is an exciting opportunity to lead the delivery of high-quality stewardship and donor engagement for some of Crisis' most committed supporters. As Stewardship Manager, you will ensure high-value donors receive meaningful, timely and supporter-centred communications and experiences that build trust, confidence and long-term support for our mission.

You will also lead and develop a small stewardship team, driving excellent delivery, strong processes and effective use of CRM and engagement systems. This is a highly collaborative role that combines people management, project delivery and supporter-focused thinking.

Your experience

We are very open to hearing from a range of candidates with different backgrounds. You may be:

• A Stewardship Manager, Donor Relations Manager or Donor Experience Manager, leading supporter engagement, reporting and stewardship programmes for major donors, trusts or corporate partners.
• A Major Giving, Philanthropy or Trusts fundraiser who enjoys donor engagement who wants to specialise in supporter experience.
• A fundraising operations or supporter engagement professional with experience coordinating communications, events and donor journeys across complex stakeholder groups.

About you

• You have experience delivering donor stewardship, supporter engagement or relationship management activity in a high value fundraising environment, preferably across multiple high value fundraising types such as trusts, philanthropy and partnerships.
• You are skilled at managing multiple projects and deadlines while maintaining high standards of quality and accuracy.
• You can translate impact, financial or programme information into engaging communications for external audiences.
• You have experience managing or supervising staff and supporting teams to deliver excellent results.
• You are a strong collaborator who can build effective relationships with stakeholders across an organisation.
• Above all, you are motivated by Crisis' mission and values and want to help end homelessness for good

Please see the full Job Pack for a complete list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices and experiences we can bring to this work, the better.

We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days' leave.
• Enhanced maternity, paternity, shared parental and adoption pay.
• Flexible working around the core hours 10am to 4pm.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on the Crisis website.)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity and inclusion. We do not ask for CVs. Instead, we ask you to complete the work history section and answer the screening questions so we can assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 25th September at 23:59

Interview process: Two panel interviews with competency and values-based questions.

Interview date and location: Teams (online), week commencing 5th October.

AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team via our website and they will be will be happy can help.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094.

Finance & Governance Lead

Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)

Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.

Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.

Contract: 24-month contract with the intention to extend, subject to funding. 

Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.

Probation period: 3 months

Line Management: This role has no line management responsibility.

About Worldwide Radiology

We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally  and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.

About the role

Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.

We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.

This job is for you if you have charity finance and governance experience and possess expertise in financial control and reporting, allowing you to effectively handle your responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.

Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.

Key responsibilities

Strategic Financial Leadership

● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees

● Lead financial planning, budgeting, and forecasting supporting the  organisational sustainability and long-term financial resilience

Financial Administration

●      Full bookkeeping responsibilities on Xero accounts package.

Financial management

● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.

●      You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations

● Ensure effective financial systems, processes and internal controls are maintained

Statutory Accounting

● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements

Funding & Grant Management

● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity

● Support budgeting and reporting for grants, contracts and funding agreements.

Governance & Compliance

● Prepare financial reports and papers for the Board of Trustees and present at the meetings.

● Support organisational risk management and governance processes

● Develop and maintain financial policies and charity wide policies

● Manage the Charity insurance requirements and renewal

Management

● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting

● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer

Essential skills and qualities

● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)

● Experience in a senior finance role

● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations. 

● Experience of restricted fund accounting and grant management

● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission. 

● Experience of cash flow forecasting. 

● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff. 

● Ability to prioritise and plan activities to meet strict deadlines. 

Desirable

● Experience supporting boards or governance processes.

● Experience working or volunteering in the non-profit and/or health sector.

● Experience working or communicating across cultures

Could you play a crucial role within our busy and friendly team and take responsibility for managing our benevolent fund?

We are looking to recruit an Administration and Grants Officer to support the output of our HQ, including benevolent fund caseload management, member support, and general Association output. Some travel is expected to support membership events inc. evenings & weekends, with occasional overnight stays. We offer generous holiday entitlement, 6% employer pension contribution, free parking, access to gym/swimming pool, canteen, café and shop. 

We are the UK’s largest membership organisation of female veterans and serving women - a financially sustainable £8m charity which aims to provide camaraderie, benevolence and support to women who have served in the Army. Additionally, we aim to exert influence within the military charity sector to broaden support for all female veterans of the UK Armed Forces. 

Our benevolent fund awards over £200k in grants per year to an average of 120 applicants, from minor requests to major grants, and annual maintenance. We organise both national and local events for our members to attend where they meet up with old friends, remember those we have lost, support each other, have fun and make new and lasting memories. We have approaching 5000 active members which we hope to grow as we reach out to many more female veterans eligible to join our Association. 

You will:

• have experience of working in a member or public-facing organisation, supporting and liaising with a diverse cohort of individuals in a wide variety of interests and needs

• have experience of managing caseloads and carrying out detailed casework

• have a sound knowledge of how individual grants are awarded

• have a strong understanding of the work of SSAFA, TRBL & other caseworking and almonising agencies

• understand the value of strong communication and be experienced in engaging people from many walks of life, tailoring your communication style to a variety of audiences

• be skilled at building positive working relationships, with a friendly and engaging manner

• be highly organised with great attention to detail, and work well within a small staff team where each team member is expected to pitch in and work collaboratively

• Be engaging and welcoming, able to attend events and interact with members of the public

The charity is governed by a Board of Trustees with a number of sub-committees, all volunteers. We are a small staff team of 5, led by a CEO, who are motivated by the good work we do to support some amazing, brave and pioneering women. We are proud of the work we do to support female veterans, many of whom are now well into retirement. Some have fallen on hard times and need our financial support, whilst others may be lonely or have reduced mobility, and rely on our association to keep them in touch with like-minded comrades.

We are an inclusive employer seeking to attract and employ the best people from the widest talent pool, committed to supporting our staff and the female veterans we serve. All applicants must be able to demonstrate current eligibility to work in the UK. 

If you are a motivated, self-starting and engaging individual with a passion for working with people and supporting their needs, then we look forward to receiving your application by way of a CV and a detailed supporting statement demonstrating your suitability for the role with regard to the above person specification. 

About our organisation

Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.

Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.

We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k.  We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth. 

About the role

As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.

This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.

If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.

Finance Officer (Part-time) 

Salary:£32,000 pro rata 

 
Hours:0.4 FTE 
 

Location:Remote, home based. 
 

Closing date: Monday 21 September 2026 
 

Interviews: Monday 28 September 2026 

About NADP 

The National Association of Disability Practitioners (NADP)is the main professional body for disability and inclusion practitioners working in UK education, supporting better outcomes for disabled students. 

Why join NADP 

• Make a meaningful impact by supporting an organisation that improves opportunities for disabled students across education 

• Take ownership of a key role where your work directly supports how the organisation operates and grows 

• Be part of a small, values led team where collaboration, trust and inclusion are at the centre of how we work 

• Have the flexibility to work from home, with a healthy work life balance built into the role 

• Help shape and improve finance processes in an organisation focused on equity and positive change 

About the role 

We are looking for a Finance Officer to manage our day-to-day finance and payroll processes. 

You will work closely with the Operations Manager and support the smooth running of our financial activity. 

Key responsibilities 

Finance 

• Reconcile bank accounts and maintain accurate financial records 

• Manage income and expenditure processes 

• Schedule payment runs and ensure timely payments 

• Credit control and chasing debtors 

• Produce financial reports, forecasts and variance analysis 

• Support preparation of end of year accounts 

• Support external accountants with queries

Payroll 

• Support our external payroll provider to process monthly payroll and maintain records 

• Liaise with payroll provider to resolve payroll queries and produce reports 

General 

• Provide administrative support across the organisation 

• Support membership processes and respond to enquiries 

• Support delivery of events (online and in person) 

• Manage the filing, storage, archiving and security of documents meeting all Data Protection requirements and responsibilities 

Essential criteria 

• Experience managing finance processes and payroll 

• Experience producing financial reports and forecasts 

• Ability to explain financial information clearly 

• Understanding of confidentiality and data protection 

• Strong attention to detail and organisation skills 

• Ability to work independently and as part of a small team 

• Commitment to inclusion and equitable practice 

• Bookkeeping, accountancy or payroll qualification (or equivalent experience) 

Desirable criteria 

• Experience in a charity or membership organisation 

• Experience using Sage Business Cloud Accounting, Xero or similar software 

• Understanding of disability or education sectors 

How to apply 

Send your CV and a covering letter explaining how you meet the criteria, or you can apply using a format that works best for you, including written, video or audio, byclicking the apply button below. Even if you do not meet all the desirable criteria, we still encourage you to apply. Training can be provided where needed. 

We welcome applications from disabled people and offer guaranteed interviews to candidates who meet the essential criteria under the Disability Confident scheme. 

We welcome applications from all qualified candidates. However, to be considered for this role, you must currently have the right to work in the UK (for example, through British citizenship, settled/pre-settled status, or a valid work visa).

Wycombe Refugee Partnership is at a crucial stage as a charity, having experienced rapid and exponential growth since early 2024. The needs and situations of those it supports are constantly changing, and the charity is looking for someone with energy and a passion to respond to these new challenges.

The Operations Manager is responsible for the overall management and development of the charity. Working closely with the Board of Trustees, the postholder will ensure that the charity is well managed, financially sustainable, legally compliant and continues to provide high-quality support for asylum seekers and refugees.

The role combines strategic leadership with practical day-to-day management and requires someone who is comfortable working in a small organisation where flexibility and initiative are essential.

We are expanding our Business Support Team and have up to 1.5 full-time equivalent Business Support Officer capacity available.

We welcome applications from candidates seeking full-time, part-time, or job-share arrangements. We may offer the available hours to two or more successful candidates, depending on applicants’ preferred working patterns and the organisation's needs.

Our offices are open from 9.00 am to 5.00pm on Mondays, Wednesdays and Fridays, and from 9.00am to 9.00pm on Tuesdays and Thursdays. Working patterns will be agreed with the successful candidate, but some planned evening work on Tuesdays and/or Thursdays will form part of the role.

When applying, please tell us:

· how many hours you would ideally like to work;

· which days and times you are available;

· whether you can work planned evenings on Tuesdays and/or Thursdays;

We will consider individual preferences alongside the overall needs of the Business Support Team.

What we are looking for

Are you organised, approachable and confident managing a varied workload?

We are looking for Business Support Officers to help keep our charity’s essential day-to-day systems and services running effectively.

As a Business Support Officer, you will be part of the team at the heart of the organisation. You will help coordinate our administrative, reception, finance, HR, and governance support, ensuring colleagues, volunteers, families, and visitors receive an efficient, welcoming, and professional service.

Working with the Business Operations Manager, your responsibilities will include:

· coordinating day-to-day office and business support;

· responding to telephone, email and in-person enquiries;

· supporting and coordinating reception volunteers;

· managing room bookings and supporting community use of the building;

· processing invoices, expenses and other financial administration;

· maintaining employee, volunteer and compliance records;

· coordinating recruitment, interview and induction administration;

· supporting Board and committee administration;

· maintaining databases and supporting organisational reporting; and

· helping improve administrative systems and processes.

About you

You will have experience of working in a busy office or administrative environment and be able to organise your work effectively while responding to changing priorities. You will also bring:

· experience of coordinating administrative or business support activities;

· knowledge or experience of finance and HR administration;

· experience of supervising or supporting staff or volunteers;

· strong communication and customer-service skills;

· excellent attention to detail and accurate record-keeping;

· confidence using Microsoft 365, databases and office systems;

· an understanding of confidentiality and GDPR; and

· the ability to work independently and collaboratively as part of a team.

A Level 3 qualification in business administration, office management or a related area would be welcomed. We will also consider applicants with equivalent practical experience.

Previous experience in a charity, public-sector, or community organisation would be helpful, but not essential.

Most importantly, you will be positive, calm and approachable, with a commitment to excellent service and continuous improvement.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

· Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.

· Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.

· Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.

· Support and development – regular supervision alongside opportunities for learning and development.

· An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

Your role

We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.

Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.

This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.

Key Responsibilities

Financial leadership, planning and sustainability

● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.

● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.

● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.

● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.

● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.

● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.

● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.

Operations, systems and organisational effectiveness

● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.

● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.

● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.

● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.

● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.

● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.

● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.

● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.

Governance, risk & compliance

● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.

● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.

● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.

● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.

● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.

● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.

Key Requirements

● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.

● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.

● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.

● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.

● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.

● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.

Preferred Skills and qualifications

● At least 5 years’ experience in a managerial finance and/or operations role.

● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.

● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.

● Ability to influence, advise and support decision-making at senior leadership and Board level.

● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.

● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.

● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.

● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.

● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.

Knowledge & Understanding

● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.

● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.

● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.

About the role

We are seeking an Operations and Facilities Assistant to work closely with the Head of Operations to ensure the effective and efficient running of the organisation’s administrative systems and day-to-day activities.

This role supports the work of the whole organisation – supporting on a wide range of administrative tasks across People, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal staff ticket system, playing a key role in responding effectively to enquiries, as well as supporting key projects within the People & Operations team.
• Ensure cover in the building, as part of an agreed rota managed by the Head of Operations, acting as the first point of call for staff and visitors.
• Monitor inboxes and respond to incoming emails, fielding emails to relevant people in the organisation as required.
• Action tasks from our internal ticket system and shared mailboxes, across People, IT, systems, and facilities.
• Provide administrative support to HR functions such as supporting recruitment, on-boarding and offboarding.
• Order materials, including office and staff equipment, stationery and sundries
• Provide general facilities and building management assistance, as well as working across Health and Safety
• Report and liaise with contractors or external parties about any office and building repairs
• Support the Culture & Development Administrator with training and events through researching providers and booking venues
• Provide administrative support of individual projects as directed and delegated by the Head of Operations
• Provide general administration for staff and volunteers for expenses, IT support, office supplies, etc.
• Collect and distribute post
• Support Subject Access Requests and help organise redaction and delivery with the Data Protection Officer
• Support the wider work for the People & Operations Team, the Finance team, and Wider Leadership Team
• To participate in any additional duties as needed

For more information on this role please download the attached job description.

Location Galop’s offices are located in central London. This role will be hybrid, 3 days working in the office, 2 days working from home.
Hours Full time (35 hours per week)
Contract Permanent
Reports to: Head of Operations
Salary Salary band H, starting at H1 £27,082.27 per annum (including an inner London weighting of £4,296.25)
Closing date Applications should be submitted by 10am 2nd October 2026. Interviews will be held w/c 12th October 2026.

REF-230914

Residential & Commercial Property Manager

Hours: Minimum of 37.5 hours per week, normally Monday to Friday. Due to the nature of the role the working pattern may occasionally change to include evenings, weekends and Public Holidays, with reasonable notice provided or by prior agreement. This may be to support property inspections, tenant matters, or other operational requirements for example. TOIL will be provided for additional planned evening or weekend working in accordance with departmental arrangements.

Normal start and finish times may be reasonably adjusted with reasonable notice to meet operational requirements.

The role requires regular travel across the property portfolio and occasional travel to St James's Place, London, and other locations as required.

The Role

The Property Department is responsible for the facilities management and maintenance of the historic, residential and commercial properties belonging to the Rothschild Foundation and National Trust, including Waddesdon Manor, The Stables, Windmill Hill, the Five Arrows Hotel, The Bow, The Dairy, commercial and residential properties and various other smaller outbuildings, staff houses and general infrastructure.

The department is led by the Head of Property & Facilities Management, supported by the Facilities & Maintenance Manager, Residential & Commercial Property Manager and a team of skilled trade technicians, general facilities & maintenance operatives, grounds assistants and administrative and data support staff.

The Residential & Commercial Property Manager is responsible for the effective management, performance and development of the Rothschild Foundation's residential and commercial property portfolio, working within the strategic direction set by the Head of Property & Facilities Management.

What you will do

The role is responsible for maintaining high standards of landlord and property management, supporting optimal occupancy and rental income, ensuring appropriate legal and regulatory compliance, and providing a professional and responsive service to tenants and internal stakeholders.

The postholder line manages the Lettings Administrator and works closely with the Facilities & Maintenance Manager, Facilities & Maintenance Administrator, Property & Systems Data Lead, Finance and HR to ensure the effective management of the portfolio.

Key Responsibilities include but are not limited to:

Portfolio Management & Strategy

• Work with the Head of Property & Facilities Management to develop and deliver the long-term strategy for the residential and commercial property portfolio.
• Manage the day-to-day performance of the residential and commercial portfolio, ensuring properties are managed effectively, professionally and in accordance with organisational objectives.
• Maintain oversight of occupancy, voids, rental performance and emerging portfolio risks, providing regular information and recommendations to the Head of Property & Facilities Management.
• Identify opportunities to improve the performance, condition, use and value of the portfolio and make recommendations for investment or improvement.
• Support property acquisitions, disposals, lease renewals and other portfolio changes as required, working with appropriate professional advisers.
• Prepare and contribute to relevant budgets, forecasts and longer-term property plans and monitor expenditure and income against agreed targets.

 

Residential Lettings & Tenancy Management

• Provide management oversight of the full residential lettings and tenancy lifecycle, ensuring properties are marketed, let and managed efficiently and in accordance with organisational policy and legal requirements.
• Line manage the Lettings Administrator, providing clear direction, regular one-to-one meetings, performance management, development support and appropriate oversight of workload and priorities.
• Ensure appropriate processes are in place for marketing, viewings, referencing, tenancy documentation, inventories, rent reviews, renewals, tenancy changes and check-out arrangements.
• Review recommendations relating to prospective tenants, rental values and tenancy arrangements and approve or escalate decisions in accordance with delegated authority.
• Maintain oversight of rent collection and arrears, working closely with Finance and ensuring concerns are identified and escalated promptly.
• Ensure tenant queries, complaints and tenancy-management matters are handled promptly, professionally and consistently.
• Maintain appropriate oversight of void properties and coordinate with Facilities & Maintenance colleagues to agree required works and support timely re-letting.

 

Staff Accommodation

• Provide property-management oversight of the organisation's staff accommodation portfolio, working closely with the Director of People and HR Department.
• Ensure the Lettings Administrator provides effective administration of staff accommodation, including Manor flats, National Trust Key Representative housing, Pathways Programme accommodation and other short-term or emergency accommodation.
• Ensure property, landlord, occupancy and compliance requirements relating to staff accommodation are appropriately managed.
• Work with the Director of People and/or Head of Property & Facilities Management on staff accommodation matters, recognising that employment-related eligibility, approvals, rental concessions and associated policy decisions sit outside the Lettings Administrator role and are determined in accordance with organisational policy.

 

Commercial Property Management

• Manage the day-to-day administration and performance of the commercial property portfolio, maintaining appropriate records of leases, licences, rent reviews, renewals and other key dates.
• Build and maintain effective relationships with commercial tenants and occupiers and act as a key point of contact for property-management matters.
• Coordinate lease events, rent reviews and other commercial property matters with external agents, valuers, solicitors and other professional advisers as required.
• Monitor rental performance, arrears, lease compliance and emerging risks and make recommendations to the Head of Property & Facilities Management.
• Support the effective management of commercial properties including the Five Arrows Hotel and The Bow where relevant to the landlord/property-management responsibilities of the Foundation.

 

Property Maintenance & Condition

• Work in close partnership with the Facilities & Maintenance Manager to agree priorities, capacity and workflows for planned and reactive works across the residential and commercial portfolio, balancing property and tenant requirements with available Facilities & Maintenance resources and wider departmental priorities.
• Agree appropriate timescales for works with the Facilities & Maintenance Manager before commitments are made to tenants or other stakeholders, and ensure priorities are reviewed where operational demands or available capacity change.
• Provide the Facilities & Maintenance Manager with relevant property, tenancy and access information to support effective planning and allocation of work.
• Maintain appropriate oversight of outstanding residential and commercial property works, working with the Facilities & Maintenance Manager and Facilities & Maintenance Administrator to ensure progress is communicated effectively to tenants and other stakeholders.
• Monitor property condition and identify emerging repair, investment or compliance requirements, escalating significant issues to the Head of Property & Facilities Management.
• Support property inspections, condition reviews and programmes of improvement as required.
• Escalate competing priorities, significant capacity constraints or unresolved issues to the Head of Property & Facilities Management where agreement cannot reasonably be reached.

Compliance & Risk

• Ensure the residential and commercial portfolio is managed in accordance with applicable landlord, property, housing and tenancy legislation and regulatory requirements.
• Maintain oversight of relevant property and tenancy compliance records, working closely with the Property & Systems Data Lead and Facilities & Maintenance colleagues to ensure information is accurate and up to date.
• Ensure appropriate processes are maintained for statutory and landlord requirements, including relevant safety certification, tenancy documentation, deposit and occupancy requirements where applicable.
• Keep abreast of changes in residential and commercial property legislation and good practice and advise the Head of Property & Facilities Management on implications for the portfolio.
• Identify, assess and escalate property-management risks and support the implementation of appropriate controls and mitigations.
• Work with the Facilities & Maintenance Manager and Health & Safety Manager to ensure responsibilities for property compliance, maintenance compliance and health and safety are clearly coordinated.

 

Stakeholder & Professional Relationships

• Develop and maintain positive and professional relationships with residential and commercial tenants, prospective tenants and occupiers.
• Work collaboratively with the Head of Property & Facilities Management, Facilities & Maintenance Manager, Facilities & Maintenance Administrator, Property & Systems Data Lead, Finance, HR and other internal stakeholders.
• Build and maintain effective relationships with external agents, valuers, solicitors, local authorities, contractors and other professional advisers.
• Represent the Rothschild Foundation professionally in property-management discussions and negotiations within the authority delegated to the role.
• Prepare reports, updates and property information for the Head of Property & Facilities Management and other stakeholders as required.
• Undertake occasional travel to St James's Place, London, and other locations as required in connection with the responsibilities of the role.

 

You will be a great fit if:

You’re a confident communicator and supportive manager who uses their judgement to identify risks and know when to seek advice or escalate issues. You’re an experienced residential property professional who enjoys managing lettings and tenancies, and navigating property legislation and compliance with confidence. You’re commercially minded and organised, with a good understanding of property maintenance, budgets and rental performance.

Your areas of knowledge and expertise that matter for this role: 

Essential

• Demonstrable experience of residential property management and the management of lettings and tenancies.
• Strong working knowledge of residential landlord and tenancy requirements and relevant property legislation.
• Experience of managing a varied property workload, including tenant relationships, rent reviews, compliance and property-management processes.
• Experience of supervising or line managing others.
• Good understanding of property maintenance and experience of working collaboratively with maintenance or facilities professionals to prioritise and coordinate works.
• Strong financial and commercial awareness, including the ability to monitor rental performance, budgets and value for money.
• Excellent organisational skills and the ability to manage competing priorities, deadlines and a varied workload.
• Strong written and verbal communication skills and the ability to build effective relationships with tenants, colleagues, contractors and professional advisers.
• Good judgement and the ability to identify risk, make recommendations and escalate matters appropriately.
• Strong IT skills and confidence using property-management systems and standard business applications.
• A full UK driving licence is essential.

 

Desirable

• Experience of commercial property management, including leases, licences, rent reviews and lease events.
• Experience of managing a mixed residential and commercial property portfolio.
• Experience within a rural estate, heritage, charity or similarly complex multi-use environment.
• A relevant professional property qualification or membership, for example ARLA Propertymark, RICS or equivalent.
• Experience of staff, tied or other employer-provided accommodation.
• Experience of working with historic or listed properties.

Head of Finance

£75,000

Permanent | London | Hybrid

Trace are delighted to be supporting a purpose-led international development organisation with the search for a Head of Finance to join their team.

This is a broad and influential finance leadership role, reporting directly to the CFO and overseeing a team across finance operations and administration. It’s an excellent opportunity for a qualified accountant who enjoys being close to the detail while also playing a key role in strengthening systems, controls and organisational performance.

This is an excellent opportunity for a strong technical accountant and leader who is looking for a move into the charity sector, or a charity Finance Manager or Financial Controller looking for a step up.

Key Responsibilities

· Financial accounting, reporting, budgeting and forecasting

· Annual statutory accounts and month-end processes

· Audit, governance, compliance and financial controls

· Cashflow, banking and investment management

· Donations management and Gift Aid

· Payroll, payments and financial administration

· Finance systems and process improvement

· Office administration and shared services

· Leading, developing and mentoring a small finance team

We’re looking for a qualified accountant (ACA/ACCA) with at least three years’ post-qualification experience and a strong grounding in financial and management accounting. You’ll ideally bring experience across UK GAAP, Charity SORP, charity accounting, VAT, audit, multi-currency environments and financial systems, alongside excellent Excel skills. Experience with donor management systems would also be advantageous but not a requirement.

Beyond the technical skills, this role would suit someone who is collaborative, pragmatic and comfortable operating across a wide range of stakeholders. Someone who can combine strong financial governance with a service-focused, solutions-oriented approach.

Interested? Apply now! 

Supported Housing Services Manager

Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time

We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.

This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.

The Opportunity

This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.

The Role

As Supported Housing Services Manager, you will:

• Lead, manage and develop a team of Team Leaders, Coordinators and Support Coaches.
• Have overall oversight of the safe, secure and effective management of supported accommodation.
• Promote a trauma-informed and psychologically informed approach across the service.
• Set clear objectives and performance measures, driving accountability and continuous improvement.
• Monitor key performance indicators including voids, rent collection, arrears, customer satisfaction and tenancy sustainment.
• Ensure safeguarding concerns, complaints and operational risks are managed effectively.
• Maintain high standards of housing management, support delivery, record keeping and internal auditing.
• Work closely with Finance, Property and Housing teams to ensure effective management of income, repairs, compliance and voids.
• Build strong relationships with local authorities, community organisations, partner agencies and external stakeholders.
• Identify opportunities for grants, tenders and service development, supporting bids and submissions where appropriate.
• Ensure services comply with relevant legislation, regulation, policies and best practice.
• Take accountability for service budgets, income management and financial performance.
• Produce regular performance reports, identifying areas for improvement and taking appropriate action.
• Contribute to the wider Homes with Support strategy and organisational objectives.

About You

We are looking for an experienced housing or supported housing professional with:

• Experience managing supported housing, hostel or similar services.
• Proven experience of leading, motivating and developing teams.
• Strong knowledge of housing management, tenancy sustainment and safeguarding.
• Experience managing budgets, KPIs, performance and operational risk.
• A good understanding of relevant housing legislation, regulation and best practice.
• Experience working with local authorities and external support agencies.
• Excellent written and verbal communication skills.
• A proactive, organised and solutions-focused approach.
• Resilience and the ability to manage complex and challenging situations.
• A genuine commitment to delivering excellent customer service and positive outcomes.

Apply

If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]