531 Advice team manager jobs

We are looking for an enthusiastic, compassionate and dedicated Community Outreach Worker to join our experienced team, supporting adults with acquired brain injuries across Leicester, Leicestershire and Rutland.

This is a varied and rewarding role, providing information, advice, guidance and practical support to individuals who may be facing significant health, social and emotional challenges following a brain injury. You will help people to identify appropriate support and work towards greater independence, confidence and wellbeing.

You will work closely with individuals, their families and carers, as well as a wide range of health, social care, public and voluntary sector organisations, helping to ensure people receive the right support at the right time.

No two days will be the same. The role involves working independently in the community and travelling throughout Leicester, Leicestershire and Rutland, so flexibility and the ability to organise and manage your own workload are essential.

We are looking for someone with excellent communication and interpersonal skills, a person-centred approach and the confidence to work with people in sometimes complex or sensitive circumstances.

If you are motivated by helping people rebuild their lives following brain injury and would like to be part of a supportive and committed team, we would love to hear from you.

Interview Process

Initial interviews will be held on Wednesday 30 September and Thursday 1 October 2026.

Shortlisted candidates progressing to the second stage will be invited to attend a second-stage interview on Tuesday 6 October 2026.

Applicants are asked to ensure they are available on the relevant interview dates before applying.Interview Process

Initial interviews will be held on Wednesday 30 September and Thursday 1 October 2026.

Shortlisted candidates progressing to the second stage will be invited to attend a second-stage interview on Tuesday 6 October 2026.

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for our Eastern Region (Kent, Essex, Norfolk & Suffolk), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.

We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.

This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.

Please read the full job pack before before submitting your CV and a covering letter.

FTC until March 2029 | Full time | Home based - travel required | £39,993 + £8,400 car allowance | DBS required

Job description 

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across London. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team. 

About the role 

As one of two key contacts for Sported groups across London,you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop. 

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area. 

About You 

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change. 

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team 

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference. 

Act with Integrity. Champion Inclusion. Transform Together. Drive Change. 

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience. 

The closing date for this role is 9am on 9th October 2026. 

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

Application Instructions 

If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.

We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that.

Our work is guided by our values of:

Openness | Belonging | Strength | Collaboration

People with mental health issues are more likely to be dependent on benefits, be at risk of homelessness and in debt. We believe that advice relating to benefits, debt and housing can alleviate stress and support better mental health.

Your role in this team is to provide advice but also to be the lead advice worker across the Food Bank team – ensuring compliance with the Advice Quality Mark. You will also have the wider Manchester Mind Advice Team to connect with.

Within this post, you will play a key role in supporting people who are attending local food banks to access their rights and entitlements. You will be part of an experienced team of advice workers who work collaboratively to share skills and knowledge.

Job Title: Lead Benefits, Debt and Housing Caseworker (Food Banks)

Name of Project: Financial Inclusion Project

Salary: £33,289 - £34,273

Responsible To: Advice Service Manager

Working Hours: 35 hours per week for 12 months

(with extension possible dependent on funding)

Location: Victoria House and food banks located across Manchester

The skills and knowledge that are important to us are:

· To advise people with regards to their rights and entitlements in welfare benefits, housing and debt.

· To work in a cooperative and supportive way with staff and volunteers.

· To continuously develop your knowledge and skills.

· To work collaboratively with partners in a way that creates good working relationships.

You can download all application documents from our website.

The closing date is 5pm on Friday 16th October 2026 andinterviews will take place on Thursday 22nd October 2026.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

About the role 

This role sits within Women and Girls Network’s Intake Service and provides high-quality, trauma-informed and survivor-led support to women and girls affected by Violence Against Women and Girls (VAWG).

As an Advice Hub & Sexual Violence Helpline Practitioner, you will be a key first point of contact for survivors, providing one-off and short-term support through WGN’s Advice Hub and Sexual Violence Helpline. You will offer practical advice, advocacy, emotional support, risk and needs assessment, and safety planning via telephone and webchat.

You will also contribute to WGN’s Emotional Support & Resiliency programme, provide specialist guidance to professionals, and help ensure the continued development of accessible, survivor-centred services.

Job description 

As the Advice Hub & Sexual Violence Helpline Practitioner, you will:

• Deliver one-off and short-term support, advocacy, information and safety planning to survivors via telephone and webchat.
• Undertake risk and needs assessments and respond appropriately to safeguarding concerns.
• Deliver structured emotional support sessions for survivors of sexual violence.
• Provide specialist advice and consultation to professionals supporting survivors of VAWG.
• Support survivors to understand their rights, options and available services.
• Work within an intersectional, feminist, anti-oppressive and trauma-informed framework.
• Contribute to the effective delivery, development and promotion of the Advice Hub and Sexual Violence Helpline services.
• Maintain accurate records, monitoring information and partnership relationships to support high-quality service delivery.

Closing date and interviews

This vacancy will close at 23:59pm on Thursday 8 October 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

Salary: £40,000–£45,000 FTE, depending on experience (pro rata) Hours: 22.5 hrs/week (3 days) Location: Vassall Centre, Bristol — hybrid working

Are you a finance professional who wants more than a seat at the table — you want to help build it? Carers Support Bristol & South Gloucestershire is looking for a part-time Finance Manager to lead its financial systems, controls and reporting, with genuine autonomy to shape how finance is done.

This is a rare opportunity to properly build a finance function from a position of real trust. Reporting to the Chief Executive, you'll pair every report with clear, practical advice — not just the numbers — and have real scope to shape how finance is done here. Hybrid working, with on-site time in Bristol flexed around what the role needs.

• Lead management accounts, cash flow forecasting and restricted fund management

• Line manage a Finance Officer, and oversee payroll and budgeting

• Cost bids, grants and tenders alongside the fundraising team

Essential: hands-on experience within the charity or not-for-profit sector, including managing restricted and unrestricted income. This is a must-have — please only apply if you can evidence this.

Read the full candidate brief: https://carers-finance-manager-brief.vercel.app/

Internet Matters

Internet Matters is a not-for-profit committed to keeping children safe online. We are one of the leading online safety organisations in the UK, working with major global brands including founding members BT/EE, Sky and Virgin Media O2 as well as partners such as TikTok, Samsung and Roblox.

We’re here to offer the best advice and information available to help parents, carers and professionals engage in the online lives of children and young people, empowering them to manage the risks they may face online.

We conduct regular research on families’ online experiences and use these insights to influence policymakers, regulators and government, helping to drive positive outcomes for children’s online safety and media literacy.

We exist to:

• Give parents and teachers the advice and support they need to help all children embrace the internet with confidence, and to protect them from online harms.
• Build understanding and raise awareness of families’ online experiences through research, campaigns, events and partnerships, helping children and young people to be happy, healthy and safe online.
• Ensure the views of parents and children are consistently heard by industry, policymakers and government.

Our website hosts comprehensive advice, information and practical tips & tools for parents, alongside our research and insights.

About the role

It is an exciting time to be working in children’s online safety. New measures restricting popular social media platforms’ access to children, alongside existing requirements under the Online Safety Act, are reshaping the role of technology companies in keeping children safe online. At the same time, curriculum reform, votes at 16 and the Government’s mission to halve violence against women and girls (VAWG) create real opportunities to shape online safety and media literacy policy, and improve outcomes for children and young people.

Yet the challenges families face online are evolving at pace, from mis- and disinformation to the rapid adoption of AI. There is cross-party consensus on the importance of tackling these issues, and now is the moment to harness this momentum to drive lasting change for children.

Against this backdrop, Internet Matters is recruiting a Policy and Public Affairs Manager to help ensure online safety policy works in practice and improves outcomes for families. This wide-ranging role will include:

• Stakeholder engagement, public affairs and influencing, including maintaining and developing a network of contacts across Government, Parliament, regulators, civil society and industry. Identifying opportunities to push forward our agenda with decision-makers, including through convening meetings and events and actively contributing to events held by others. 
• Supporting the development of Internet Matters’ policy positions, ensuring they are underpinned by the latest research and informed by the sector and political landscape. Key policy areas the role will lead on are media literacy, safeguarding girls online and supporting children with SEND online.
• Monitoring UK parliamentary business and proactively finding opportunities to influence.
• Writing policy outputs for a range of audiences including social copy, blogs, briefings, reports and responses to consultations and calls for evidence.
• Presenting and sharing policy and research in a range of settings, including at external meetings and events, tailoring messages to different audiences. 
• Acting as secretariat for Internet Matters’ Vulnerable User Working Group and Expert Advisory Panel.
• Contributing your ideas to team discussions about the overarching strategy for our policy and research work.

This role sits within the Policy and Research team and a core aspect of the role will be the ability to shape research and insights for policy and sector audiences. You will also support with the analysis of research in relation to policy related tasks.

About you

The successful candidate will have professional experience of working in policy, public affairs or a closely related field. They may have gained this experience from another charity/not-for-profit, a regulator, government, parliament or industry. Although not required, experience of one of the following sector or policy areas would be an advantage: tech, online safety, education, tech-facilitated VAWG or SEND.

We are particularly keen to hear from candidates that have experience writing outputs for a range of audiences and translating primary research into engaging policy insights. You will also have experience building and maintaining relationships with sector, policy and parliamentary stakeholders.

The ideal candidate will have a strong eye for detail and take pride in producing high-quality work. We are seeking someone excited by the opportunity of working in a small organisation, where everyone lends a hand to deliver key priorities, and where you can contribute actively to our wider thinking and strategy.

Please see the attached job description for skills, knowledge and experience.

Further details, including how to apply, can be found in the attached job description. 

We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey.

Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients.

You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs.

We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey.

Location: Frimley Park Hospital, Guildford
Salary: £32,680
Hours: 35 hours per week
Contract: type: Permanent

Key responsibilities:

Leadership and Operational Management

• Provide day-to-day leadership and operational oversight of the Liaison and Diversion team.
• Support the recruitment, induction and development of staff and volunteers.
• Conduct regular supervision, appraisal and performance reviews for team members.
• Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment.
• Provide management cover and deputise for the Catalyst Senior Manager when required.
• Lead team meetings and case discussions.
• Support the implementation of organisational policies, procedures and best practice guidance.
• Monitor staffing capacity and workload allocation to ensure safe and effective service delivery.

Clinical and Case Management

• Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management.
• Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability.
• Formulate support and risk management plans.
• Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures.
• Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services.
• Promote recovery-focused and trauma-informed practice across the service.
• Ensure service users are supported to engage effectively with criminal justice processes and community services

Partnership and Stakeholder Engagement

• Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners.
• Represent Catalyst and the Liaison and Diversion Service at internal and external meetings.
• Promote integrated working across health, criminal justice and community services.
• Support the development of pathways that improve outcomes for vulnerable individuals.
• Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements.
• Act as a key contact for partner agencies and support the resolution of operational challenges

Service Development and Quality Improvement

• Support the Catalyst and SABP Service Managers in developing and improving service delivery.
• Contribute to service reviews and quality improvement projects.
• Identify gaps in local provision and support the development of new partnerships and initiatives.
• Promote innovation and evidence-based practice across the service.
• Participate in contract monitoring and performance reporting processes.
• Support the development of community resources that enhance recovery, diversion and social inclusion

Performance and Governance

• Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved.
• Ensure accurate and timely recording of client information on case management systems
• Carrying out service audits, and following thought to ensure all requirements are met.
• Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements.
• Prepare reports, performance information and outcome data as required.
• Ensure all team members maintain accurate case records and complete mandatory training requirements.
• Contribute to risk management and incident reporting processes

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• Minimum of 3 years’ experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour.
• Experience of providing supervision, mentoring or line management to staff.
• Experience of working in partnership with multiple agencies and services.
• Experience of managing complex and high-risk cases.
• Knowledge of mental health, substance misuse and social vulnerabilities.
• Understanding of safeguarding legislation and practice.
• Knowledge of risk assessment and risk management.
• Good understanding of information governance, consent, confidentiality and GDPR.
• Understanding of trauma-informed and recovery-focused approaches.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain effective partnerships.
• Ability to analyse complex information and make sound decisions.
• Ability to manage competing priorities and workloads.
• Strong report-writing and record-keeping skills.
• Competent in Microsoft Office and electronic case management systems.
• Demonstrates integrity, accountability and professionalism.
• Committed to social inclusion and reducing inequalities.
• Able to work independently and as part of a multidisciplinary team.
• Resilient and adaptable in challenging situations.
• Committed to continuous learning and professional development.

Desirable:

• Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field.
• Leadership or management qualification.
• Understanding of the Liaison and Diversion model and criminal justice pathways

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Tuesday 6th October 2026.

Interviews: Date to be confirmed.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £28,806.76 - £29,722.63

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA895

Main Purpose and Scope of the Job:

• To promote the training package, to build and maintain effective relationships with general practice teams, and to recruit local general practices to participate in the training package.
• To provide in-house training for general practice teams on understanding, recognising and responding to domestic abuse.
• To provide ongoing specialist advice and support around domestic abuse to practice teams.
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.
• To provide specialist, individual and needs-led advocacy and support to patients who are or have experienced domestic abuse who are referred from participating practices, and to provide onward referrals where appropriate.
• To collect and collate performance and monitoring data for reporting purposes and also with a view to further embedding and developing the programme locally.
• To work in partnership with Southampton IDVA service to deliver Pippa (Prevention, Intervention and Public Protection Alliance) providing initial advice, information and guidance to victims, professionals, and family members. To participate in the delivery of the on-call out of hours on a rota basis
• Work with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

A fantastic opportunity has arisen to join our established and vital organisation as a Safe Accommodation Manager, overseeing a dynamic and dedicated team providing exceptional support services to survivors of domestic abuse within refuge and dispersed accommodation.

The right candidate will love a challange and be able to hit the ground running. You will thrive in an everchanging environement, working with clients and employees from all walks of life. This is an exciting role, making a real difference to the lives of individuals and their children, as they navigate their stay in refuge or dispersed refuge accommodation. It involves supporting a team of workers, to ensure the highest level of support is delivered to our clients at an important time in their lives. The role includes safeguarding our clients and team, ensuring procedures are followed and maintaining health and safety across the sites.

In return, we offer a supportive and friendly working environement, with regular management catch ups and team members to call on when needed. We offer an enhanced annual leave package, which increases with long service, and the addition of your brithday off. Enhanced sick pay is also offered to support you when you need ir. The wellbeing of our team members is important to us. We have an employee assistant programme offering free, 24/7 counselling and support, clinical supervision and an annual employee wellbeing day. You will also have access to a comprehensive training package.

The role

The People Operations Manager will be responsible for developing and embedding effective people, operational and organisational practices across The Carers’ Centre. The role will combine strong HR practice with a practical understanding of how the organisation operates, ensuring that managers have the tools, processes, guidance and confidence they need to lead effectively.

A key focus of the role will be developing clear and consistent ways of working, including policies, procedures, standard operating procedures and management guidance, and supporting managers to embed these in day-to-day practice.

About you

You are an experienced people and operations professional who enjoys making organisations work better. You have or are working towards completing your CIPD level 5 qualification. You combine strong HR knowledge with practical operational judgement and are confident turning policies, requirements and ideas into clear processes that people can use. You are organised, proactive and confident building positive relationships with managers, staff and external partners.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers, from as young as 5 years old. We enable our community to maintain and improve their health and wellbeing, stay in control of their caring role and connect with others in a similar position. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which come with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· By joining The Carers’ Centre, you’ll be part of strong and dedicated team, where collaboration and support is at the heart. We’re all in this to make the world a little better.

· As a small but powerful local charity, we rely on digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay and 25 days annual leave plus bank holidays and an additional wellbeing day as well as discounts through an employee discount scheme. In addition, you will also get an additional day of annual leave each year, for 5 years.

Key responsibilities

Human Resources

· Work with the Senior Management Team and People Sub Group in the development and implementation of a People Strategy.

· Ensure staff and volunteers receive relevant and timely training in line with organisational plans and commissioned contracts.

· Lead on supporting day-to-day performance management throughout the whole employment lifecycle.

· Be the first point of contact for HR queries from staff and managers.

· Monitor, report and respond to changing wellbeing needs of staff and volunteers.

· Serve as a point of contact between the charity and Stone King (or similar HR legal advice), Occupational Health, Access to Work and SafeHR.

Line Management

· Manages the administration and volunteer officers to help them maximise their potential and effectiveness.

· Provide guidance and clarity around priorities and goals, ensuring work plans are achieved.

Compliance

· Work with the Deputy CEO to ensure the charity is legally compliant in relation to all aspects of employment, equality and health and safety legislation.

· Ensure that policies and procedures are developed, maintained, and applied across the organisation.

· Provide guidance and support to staff to maintain compliance.

· Help the Health and safety lead to ensure risk assessments are up to date and ensure relevant actions are taken to mitigate risks for our premises and services.

· Work with the Data Protection Lead to ensure the charity’s day-to-day compliance with Data Protection policies and procedures.

Operational Practice

· Develop, document and embed effective organisational processes and ways of working, working with managers to ensure they are practical and consistently applied.

· Develop and maintain Standard Operating Procedures (SOPs), guidance and templates for key organisational processes.

· Identify opportunities to improve efficiency, consistency and quality, making practical recommendations to the Deputy CEO.

· Support the implementation of organisational changes and new ways of working, ensuring that managers and staff understand their responsibilities.

· Build managers’ confidence and capability through practical advice, coaching and training on people management and organisational processes.

· Develop and deliver guidance or training for managers where common issues, new processes or changes in practice are identified.

Administration

· Oversight of the charity admin function.

· Maintain HR records using Safe HR.

· Process DBS checks.

· Provide HR KPI’s to the Deputy CEO on a monthly basis.

· Working with the CEO and Deputy CEO to undertake quality assurance assessments as agreed in the organisational plan.

· Provide admin support to the People Sub-Group.

Finance

· Work within agreed budgets.

· Contribute towards funding applications as appropriate for the role and provide relevant feedback for funders.

General

· Stay informed and regularly raise staff awareness of changes in employment legislation and Health and Safety 

· Adhere to the Carers’ Charter.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Ensure that you adopt good practice within the Carers Trust network.

· Ensure that you work within The Carers’ Centre policy framework.

Here at the IOP we are looking for an Interim People & Talent Partner to support a secondment period until May 2027 to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance, life assurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose when to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working plus much more

The Role

We are seeking an experienced Recruitment and Payroll professional with a strong understanding of UK employment law, payroll legislation, statutory requirements, and HR best practice. The successful candidate will have proven experience managing end to end recruitment and payroll processes, always ensuring compliance and accuracy. A sound knowledge of HR systems, particularly iTrent, payroll administration, employee lifecycle processes, and current employment legislation is essential.

The ideal candidate will be highly organised, resilient, and dependable, with the ability to manage competing priorities within a small team. They will have experience working both independently and collaboratively, demonstrating excellent attention to detail and a proactive approach to problem-solving.

Strong interpersonal and communication skills are essential for this role, along with the ability to build effective relationships at all levels of the organisation. The postholder will be confident in providing guidance and advice on recruitment, payroll, and employee relations matters, ensuring decisions are legally compliant and aligned with organisational policies and procedures.

What will I be doing?

• Lead and sign off all payroll related activities, ensuring accuracy, compliance, and effective liaison with internal and external stakeholders
• Manage end to end recruitment activity, delivering effective attraction, selection, and onboarding processes to secure high quality candidates in a timely manner
• Coach and support managers on HR policies, processes, and employee lifecycle matters, including family leave, return to work arrangements, and complex or sensitive people issues
• Contribute to the continuous improvement of People services, including HR systems, People Team processes, EDI initiatives, and the effective management of employee and manager queries
• Line managment of People Officer 

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with employment lawyers, recruitment agencies, occupational health providers and EDI professionals

Ideally, your skills include:

Essential Criteria

• Sound knowledge of UK employment legislation and its practical application
• Strong recruitment and payroll experience, including end-to-end recruitment and payroll processes
• Strong understanding of HR best practice and employee lifecycle processes
• High level of professionalism, discretion, and commitment to confidentiality
• Excellent interpersonal skills, with the ability to listen, influence, negotiate, and provide advice on complex or sensitive matters
• Line manager experience
• Experience working autonomously in a busy, varied, and fast-paced environment
• Exceptional attention to detail and commitment to accuracy
• Strong line management skills, with experience coaching, developing, and supporting employees to achieve individual and organisational objectives.
• Ability to think strategically, plan ahead, and develop creative solutions to complex challenges.
• Strong working knowledge of HR systems, ideally including iTrent, Harbour, and MyFlex.
• CIPD Level 5 qualified

Desirable

• Experience using HR systems, ideally iTrent (Electric Theme) and/or DayForce
• Supporting in HR system rollouts

Application

Alongside your CV, please ensure you include a brief cover letter outlining how you meet the person specification, including details of your experience in payroll processing and recruitment.

How will I be working? 

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. 

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London and once a quarter within the People & Operations Department alongisde team meetings as apporiate. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There’s never been a better time to join us, watch our film to find out more about the difference we make.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help. 

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland. 

Citizens Advice Hounslow is launching a vital new energy advice programme that tackles fuel poverty and supports vulnerable communities across Hounslow. We are looking for a dynamic, proactive, and passionate Energy Community Champion to drive our grassroots outreach strategy, build robust partnerships, and create a strong community of energy awareness.

Citizens Advice Hounslow is a well-established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high-quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face-to-face, telephone and digital services.

The Role

As our Energy Community Champion, you will lead outreach and engagement activities across community hubs, food banks, and local venues, identifying vulnerable residents who face barriers to accessing traditional advice services.

Your mission will be split between delivering awareness-raising workshops and pop-up events in the community (covering energy efficiency, financial capability, and carbon monoxide safety) and upskilling local partner organisations. By training frontline workers in "problem noticing" techniques, you will build seamless referral pathways that route complex energy cases directly into our energy casework team.

Please Note: Experience in energy advice or holding a City & Guilds Level 3 Energy Awareness qualification is highly desirable but not necessary, as full training will be provided.

Key Responsibilities

• Project Development: Assist with the roll out the Energy Redress project across Hounslow, targeting areas of high deprivation.
• Build Referral Networks: Establish and maintain strong partnerships with voluntary, community, and statutory organisations.
• Deliver Dynamic Training & Workshops: Run "pop-up" energy-saving awareness events and financial capability workshops for residents, and deliver energy efficiency training to professional partner staff.
• Impact Tracking & Administration: Use internal database tools to maintain GDPR-compliant records and contribute data for evaluation reports against fixed KPIs.
• Professional Standards: Work cooperatively with the broader Energy Team and complete a full Level 3 Energy Awareness qualification during your induction.

About You

We are looking for a confident communicator who thrives when speaking to groups and building networks. You should be highly organized, self-motivated, and comfortable working in a targeted environment.

Essential Requirements:

• Proven experience in grassroots community engagement, outreach, or partnership working.
• Strong background in delivering training, presentations, or educational workshops to diverse audiences.
• Experience delivering programmes focused on financial capability, budgeting, or energy-saving measures.
• Excellent data and IT skills, with an understanding of the barriers faced by low-income or vulnerable communities.
• Commitment to the aims and principles of the Citizens Advice service.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.