Advocacy and information officer jobs
Role: Habitats and Fisheries Campaign Officer
Contract: Permanent, Full Time
Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.
Job Purpose
Oceana is looking for a talented and motivated campaign officer to join our team at a critical and exciting moment for our campaigns.
The role will support our Campaign Manager to deliver measurable progress to ensure the UK’s marine protected areas are fully protected from heavy industry such as industrial bottom trawling and dredging. You will also be focused on delivering campaign actions aimed at ending overfishing, once and for all. You will help Oceana embed its role as a leading organisation in the marine NGO space in the UK, and drive forward bold campaign actions that inspire meaningful and long-lasting change.
Eligible candidates should have some experience in campaigning, but we’re equally looking for passion, motivation and a drive to protect the ocean. You should be a self-starter, with a strong ability to work independently and as part of a small team.
The position will be hybrid, based three days per week (Tues-Thurs) in Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, Dc
Responsibilities
- Support the delivery of Oceana’s campaigns on protecting marine habitats and ending overfishing, working with the campaign manager and other colleagues.
- Co-ordinate specific campaign actions within our Habitats and Overfishing campaigns, and draft campaign letters, assets and briefings as directed by the Campaign Manager.
- Commission and coordinate consultants to produce creative campaigning outputs, working closely with the rest of the team.
- Support the development and delivery of engaging digital campaign actions, contributing to concept development and creating campaign actions through Engaging Networks and other digital platforms.
- Support the effective convening of diverse stakeholders, coordinating logistics, undertaking administrative tasks, and organising online and in-person meetings and events.
- Support public affairs engagement activities, including liaising with parliamentary offices, drafting correspondence and parliamentary questions, and attending stakeholder meetings.
- Monitor parliamentary activity across campaign areas and maintain accurate, up-to-date records within the parliamentary engagement database.
- Maintain a working knowledge of the political climate, and latest science and policy developments, around fisheries and marine habitat protection.
- Gather and catalogue evidence and insights to support lobbying and campaign actions, and public mobilisation.
- Work closely with the UK Communications team at Oceana to ensure that all campaign communications are in line with Oceana’s brand, campaign goals, science, and evidence.
- Actively participate in key policy and campaign events to defend and advance Oceana campaign goals.
- Build and maintain positive relationships with external stakeholders, helping to advance Oceana's campaign objectives with audiences ranging from supporters and community groups to policymakers.
- Represent Oceana externally in relevant networks, with partners and in the media as needed.
- Regularly monitor campaign progress in line with agreed KPIs and contribute to wider organisational monitoring and evaluation processes as required.
- Contribute to annual internal campaign planning cycle.
- Other campaign and administrative tasks as required to support the campaigns team.
- Other responsibilities as appropriate and necessary to achieve campaign and organisational objectives.
Candidate Requirements
Education and work experience:
- At least two years of professional experience in campaigning or a related field.
- Experience supporting successful public campaigns that directly challenge policy makers.
- Familiarity with marine and climate issues, regulations and policies in the UK, as well as with key institutions and decision-making processes.
- Experience working with or coordinating NGO networks/coalitions on a campaign issue.
- Degree-level qualification in any subject, or equivalent experience, with a demonstrated interest in campaigning, public affairs, communications, advocacy, or environmental issues (desirable but not essential).
Skills and knowledge
- Strong written communication skills, including drafting briefings, correspondence and campaign materials.
- Research and analytical skills, including the ability to synthesise complex information and identify key insights.
- Understanding of UK parliamentary and political processes.
- Ability to confidently communicate campaign messages to a wide range of stakeholders.
- Excellent relationship-building and stakeholder management skills, and ability to work collaboratively with staff and other organisations.
- Strong co-ordination skills, with demonstrable experience effectively supporting multiple workstreams and prioritising multiple tasks, projects and timelines.
- Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.
- Integrity and the ability to work with confidential information with discretion.
- A passion for UK seas and delivering a healthy ocean in general.
Application Deadline: 13 September 2026
Interviews: From 24 September 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be Hope4's lead officer for homelessness prevention, coordinating community based early identification, intervention and partnership responses across Rugby to prevent homelessness before crisis occurs?
Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple disadvantages? If so, Hope4 has an exciting opportunity, as we are seeking a Community Homelessness Prevention Lead to join our team and play a central role in delivering homelessness support services in Rugby. Hope4 aims to end homelessness and food poverty one person at a time and we need an ambitious, compassionate person to help us reach that goal. This is your chance to play a part in the fundamental change we are striving to achieve.
What will I be doing as Community Homelessness Prevention Lead at Hope4?
You will lead Hope4's community homelessness prevention programme, identifying people at risk of homelessness at the earliest opportunity and coordinating timely interventions that prevent homelessness, tenancy breakdown and rough sleeping.
Key Responsibilities:
- Leading Hope4's homelessness prevention service, supporting individuals and households at risk of homelessness.
- Managing a caseload and delivering effective prevention-focused interventions and housing sustainment support.
- Developing and coordinating Hope4's Early Warning Network, increasing early identification of homelessness risk across Rugby.
- Overseeing referral, triage and assessment processes to ensure timely and appropriate responses.
- Building and maintaining effective partnerships with statutory, voluntary and community organisations.
- Promoting lived experience involvement and ensuring services are informed by client feedback and co-production principles.
- Delivering homelessness prevention awareness, training and community engagement activities.
- Monitoring performance, outcomes and impact, producing reports for management, funders and stakeholders.
- Maintaining accurate records and working in accordance with safeguarding, GDPR and Hope4 policies and procedures.
- Acting as an ambassador for Hope4 and contributing positively to the wider organisation.
About you:
We are looking for an experienced, compassionate and proactive individual with a strong understanding of homelessness and social exclusion. You will have experience supporting people with complex needs, building effective partnerships and delivering person-centred interventions. Above all, you will share Hope4's commitment to preventing homelessness and helping people achieve lasting change.
About us:
Hope4 works to address homelessness and food poverty across Rugby through the Hope Centre and Rugby Foodbank. We provide practical support, advice, advocacy and personalised interventions to help people move towards sustainable independence.
The charity was founded on Christian principles by the local churches and works to address homelessness and food poverty in Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background.
Our Values: Community, Compassion, Respect, Integrity, Faith, and Hope
Why join Hope4?
- Be part of an organisation making a real difference in Rugby.
- Help shape an innovative homelessness prevention programme.
- Work alongside a passionate and supportive team.
- 28 days of annual leave including bank holidays, increasing with length of service.
- An additional day of annual leave for your birthday.
- A central Rugby office location, close to shops, restaurants, and transport links.
See attached person specification for more details and shortlisting minimum criteria.
Please note: We reserve the right to close this vacancy before the advertised closing date if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible.
Hope4 is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those with lived experience of homelessness, housing insecurity or other forms of social exclusion.
The client requests no contact from agencies or media sales.
The Bevan Foundation is seeking a Head of Policy (Poverty) to lead its high impact team and to deputise for the CEO whilst the current post holder is on maternity leave.
Could you lead the Bevan Foundation in its mission to end poverty in Wales?
About the Bevan Foundation
The Bevan Foundation is Wales’s most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.
About the role
The Bevan Foundation has an exciting opportunity within its high impact policy and research team. This is a unique opportunity to make a contribution to our programme of work and to develop ideas to solve poverty. The post holder will also deputise for the CEO providing an opportunity to contribute to the development of the organisation’s strategic direction.
About you
You will have expertise in Welsh policy and politics, as well as an excellent research and analytical skills, superb communications skills and an ability to develop innovative solutions.
Key terms
This is a fixed-term maternity cover position for an anticipated period of 12 months.
The current post holder works four days a week. The Foundation may consider appointing someone for a full working week and this is something that could be discussed at interview.
The full time equivalent salary for this post is £51,519 – £57,980. The expectation is that the candidate would normally be appointed at the bottom of the scale.
We work in a hybrid way, with staff expected be office-based for two to three days a week and to attend monthly in-person team meetings. The Foundation’s offices are in Merthyr Tydfil. We are also open to discussing remote working within Wales for the right candidate.
We would also welcome applications from individuals seeking a secondment opportunity, subject to agreement from their current employer.
Application information can be found in the Job Specification added below.
The client requests no contact from agencies or media sales.
Communications & Engagement Officer
Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata
Help tell stories that change lives.
For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.
We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.
This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.
If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.
What you'll do
· Lead our social media, website and digital communications activity
· Create compelling content that showcases the impact of our work
· Develop supporter and donor communications, including newsletters and campaigns
· Support fundraising activities and community events
· Help grow awareness of our advice services, café and room hire facilities
· Manage room hire enquiries, bookings and customer communications
· Produce reports and insights using our CRM and database systems
· Provide administrative support, including meeting minutes and office duties
· Work collaboratively with colleagues across the organisation
About You
We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.
You'll bring:
· Experience delivering successful communications and engagement activities
· Excellent written and verbal communication skills
· Experience creating content for websites, social media and email marketing
· Strong stakeholder engagement and relationship-building skills
· Experience using CRM systems and digital platforms
· Good organisational and project management skills
· The ability to work independently and manage competing priorities
· A commitment to treating people with dignity, empathy and respect
Experience within the charity, community or voluntary sector would be beneficial but is not essential.
Why Join Huddersfield Mission?
· Be part of a respected local charity making a real difference in people's lives
· Fixed daytime working hours with no evening or weekend requirement
· Opportunity to shape and develop a newly reconfigured role
· Employee Support Scheme
· Stakeholder pension and life insurance
· Ongoing training and professional development
· Potential for additional hours in the future
Working Environment
Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.
We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.
Closing Statement
If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.
Join us in helping to serve people and change lives.
The client requests no contact from agencies or media sales.
Lead CARE International UK’s impact in a rapidly changing world.
Director of Programmes, Policy and Advocacy
CARE International UK
Salary: £88,800 - £91,761 per annum
Contract Type: Permanent
Closing date: 31 August 2026 at 11pm
Interviews from w/c 7 September 2026
Why work for CARE International UK?
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
About the role
This is a unique opportunity to shape CARE International UK’s international development and humanitarian action at a time of shrinking aid budgets, growing humanitarian need, increasing attacks on women's rights and rising pressure on civic space. Like a challenge?
As a member of CARE International UK’s Senior Leadership Team, you will lead our programmes, policy, advocacy and institutional funding portfolio, driving impactful change for women and girls worldwide. With passionate and highly capable teams you will play a critical role in securing major institutional funding, advancing locally led and gender-transformative approaches, and ensuring CARE remains at the forefront of development and humanitarian innovation. You will oversee a powerful UK influencing agenda, using CARE’s evidence and expertise to shape government policy, donor priorities and public debate, while serving as a senior ambassador for our work with donors and policy targets. You will also help shape strategic priorities across the global CARE Confederation and provide leadership to our humanitarian portfolio.
About you
We're looking for an inspiring and strategic leader with significant experience in the international NGO sector, a strong track record of securing and managing institutional funding, and experience delivering impact through local partners and complex federated networks.
You will be an accomplished leader of organisational change, able to lead with empathy and authenticity through periods of uncertainty, while maintaining a clear focus on mission, performance and results. You will build high-performing teams, influence senior stakeholders and translate ambitious strategy into meaningful impact.
The successful candidate will be a collaborative and strategic leader, committed to fostering an inclusive, anti-racist and feminist organisational culture. If you have the experience we need, are passionate about gender equality, local leadership and creating lasting impact for women and girls, we'd love to hear from you.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed toEquality and value Diversity. We are aDisability Confident Employerand particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
The client requests no contact from agencies or media sales.
You will be one of the key points of contact for World Physiotherapy membership. The position is instrumental in assisting the smooth running of World Physiotherapy membership services and supporting the work of the membership manager, the regional executive committees, member organisations, and other staff across the full range of functions.
You will use your experience, initiative, confidence, project and organisational skills to provide business support across the organisation and its activities. These include the membership function requirements of the organisation, project support, operational logistics, member services and education activities. This will require liaising with staff, member organisations, board/committee members, and external stakeholders.
You will love working for a growing, values-driven organisation where you can use your skills to support the organisation’s business as usual activities as well as strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes for effective and efficient operations, as well as bring your ideas to specific projects.
Duties and key responsibilities
Operational support
- Liaising with member organisations, regions, specialty groups and networks as required by the membership manager and other staff.
- Technical and logistical support across all operations for any meetings and webinars.
- Work with relevant staff to ensure that activities are set up on Teamwork® (project management software) and support their ongoing management.
- Ensure the CRM (Salesforce) is updated with relevant organisational and individual contacts and interactions.
- Management of membership queries
Administrative support to the membership manager, regional executive committees and specialty groups, and those representing World Physiotherapy on defined activities or events
- Scheduling of all regional executive committee meetings and supporting other meetings and webinars both via teleconference and face-to-face.
- Drafting forms and surveys using Microsoft Forms and SurveyMonkey
- Other project areas: work with the membership manager to carry out activity analysis
- Provide day-to-day administrative support for World Physiotherapy’s membership activities and services.
- Assess ways to improve project management and outcomes.
- Provide general project support and carry out any other tasks requested by the manager.
Person specification
The membership support officer must have experience in project support and organisational administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will ideally have a good first degree, or relevant experience gained across a range of comparable settings, preferably with additional experience or qualifications in project management and/or business administration. Experience of working with senior staff and committees is essential.
The individual must have a legal right to work in the UK.
Attributes
Essential:
- advanced computer literacy skills and competency with Word, Excel, Outlook, PowerPoint, SharePoint, Surveymonkey, Salesforce, Teams, and Zoom.
- strong communication skills (in a cross cultural/professional environment)
- the ability to multi-task, prioritise and manage own workloads
- cultural awareness and sensitivity
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of two years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- experience of meeting planning including webinars
- experience gained working with teams and individuals across time zones internationally
- delivered a variety of business support and office services
- an efficient and well organised working style
Desirable:
- understanding of the physiotherapy profession
- ability to speak an additional language such as French, Spanish, Portuguese or Arabic
Candidates with relevant experience who meet the above attributes will be invited for an initial interview, which may be followed by a technical interview and skills test.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.
Deadline: 9pm on Wednesday 2nd September 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full time (32 hours per week)
Contract type: This is a fixed term role for 12 months
This exciting role will support the CRM team with data processes in our Beacon CRM fundraising database, as we look to integrate and automate more of our systems and processes. High-quality data will enable us to develop stronger relationships with our supporters, retention and maximise lifetime value working in an agile way.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
- Support training for colleagues using the CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
Why is this position on a fixed term contract?
Having this CRM Officer role in post for a year will support the ongoing business as usual data processes, whilst increasing capacity in the team to support efforts to increase the amount of automation of processes and integration between systems. This will ultimately reduce our reliance on manual data processes, reducing the volume of day to day data transfer, which should lead to a reduction of required capacity with the CRM team beyond the term of this contract.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Beacon CRM or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9pm on Wednesday 2nd September and we are unable to accept late applications. Interviews are planned for w/c 14th September.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Friendly Trust is a Wales-based registered charity providing specialist information, advice, and financial administration for disabled people and other vulnerable adults, and for families planning for the future of someone who may lack capacity. Our work is centred on the individual. We aim to protect people's rights, promote independence and ensure that financial arrangements support people to live the lives they choose.
Purpose of the Role
Trust Officers play a key role in delivering The Friendly Trust's services.
The postholder will manage an allocated caseload, providing practical support, advice and financial administration to Service Users and their families.
The role combines person-centred casework with welfare benefits, financial management, advocacy and multi-agency working. Trust Officers develop professional relationships with Service Users and use their knowledge, judgement and problem-solving skills to ensure that people's financial affairs are managed appropriately while promoting choice, independence and individual rights.
Where a person may lack capacity to make a particular financial decision, the Trust Officer will ensure that their work reflects the principles and requirements of the Mental Capacity Act 2005 and any other relevant legal authority under which The Friendly Trust is acting.
Key Responsibilities
Service User Support and Casework
- Manage an allocated caseload of Service Users, taking responsibility for progressing work and responding appropriately to changing circumstances.
- Build and maintain positive, professional relationships with Service Users, recognising their individual wishes, communication needs, abilities and circumstances.
- Provide clear and accessible information, advice and practical support to Service Users, carers and family members on matters including welfare benefits, financial management, trusts and related issues.
- Support Service Users to understand and participate in decisions about their finances wherever possible.
- Promote choice, independence and control while ensuring that appropriate safeguards are maintained.
- Meet with and visit Service Users and their families as required, including home visits and meetings with other professionals.
- Identify concerns affecting a Service User's financial or wider wellbeing and take appropriate action, including raising safeguarding concerns where necessary.
Welfare Benefits
- Support Service Users to identify and access welfare benefits to which they may be entitled.
- Assist with benefit claims, reviews and related correspondence.
- Liaise with the Department for Work and Pensions, local authorities and other relevant organisations.
- Identify apparent errors, underpayments or adverse benefit decisions and take appropriate action to resolve or challenge them.
- Maintain and develop an appropriate working knowledge of the welfare benefits system relevant to the Trust's Service Users.
Financial Administration and Appointeeship
- Manage Service Users' day-to-day financial affairs where The Friendly Trust has been authorised to do so.
- Act on behalf of The Friendly Trust in carrying out its responsibilities as a DWP Corporate Appointee where applicable.
- Ensure that benefits and other income received on behalf of Service Users are used appropriately and in their interests.
- Work with Service Users to create, implement and regularly review individual money plans and budgets.
- Monitor income, expenditure, account balances and financial commitments.
- Arrange payments and other financial transactions in accordance with organisational procedures and the authority under which The Friendly Trust is acting.
- Identify and respond appropriately to changes in a Service User's financial circumstances.
- Take reasonable steps to protect Service Users from financial abuse, exploitation and avoidable financial loss.
- Ensure that financial decisions are properly authorised, recorded and capable of being accounted for.
Mental Capacity and Decision-Making
- Apply the principles of the Mental Capacity Act 2005 in relevant aspects of their work.
- Recognise that capacity is decision-specific and should not be assumed solely because of a person's disability, diagnosis or circumstances.
- Support Service Users to make their own decisions wherever they are able to do so.
- Where a person lacks capacity for a particular financial decision, ensure that actions are taken in accordance with the appropriate legal authority and best-interests requirements.
- Maintain clear records of significant decisions and the reasons for them.
- Seek guidance from managers where a decision raises significant legal, financial, safeguarding or ethical concerns.
Record Keeping and Compliance
- Maintain accurate, clear, up-to-date and timely case records.
- Use The Friendly Trust's case management and financial recording systems, including CasparGov, to record actions, decisions, financial information and outcomes.
- Ensure that records meet organisational, legal, regulatory and UK GDPR requirements.
- Handle personal and financial information securely and maintain appropriate confidentiality.
- Work in accordance with relevant legislation, guidance, policies and procedures, including the Mental Capacity Act 2005, safeguarding requirements and, where applicable, Court of Protection guidance.
Communication and Partnership Working
- Communicate clearly, sensitively and professionally with Service Users, families, carers and professionals.
- Adapt communication to reflect an individual's needs and level of understanding.
- Prepare professional correspondence, including letters, emails, case records and reports.
- Liaise effectively with organisations including the DWP, local authorities, health and social care professionals, housing providers, banks and other financial organisations.
- Attend meetings concerning Service Users where appropriate and contribute relevant financial information and professional observations.
- Advocate appropriately for Service Users where financial, benefit or related matters require resolution.
Team Working
- Work collaboratively with Trust Officers, administrative staff, managers and other colleagues.
- Participate in the office duty rota, responding to telephone and face-to-face enquiries during designated duty sessions.
- Provide reasonable cover for colleagues during periods of absence.
- Share relevant knowledge and contribute positively to team discussions and problem-solving.
- Participate in regular supervision, team meetings and organisational activities.
Organisational Contribution and Development
- Represent The Friendly Trust professionally when dealing with Service Users, families, external organisations and members of the public.
- Participate in training and continuing professional development relevant to the role.
- Maintain and develop knowledge relevant to their work, including welfare benefits, mental capacity, safeguarding and financial administration.
- Contribute to the development and improvement of organisational policies, procedures and services.
- Support The Friendly Trust's commitment to equality, diversity, inclusion, safeguarding and environmental sustainability.
- Undertake other duties reasonably required by the Team Manager which are consistent with the nature and level of responsibility of the role.
Hybrid working
Following successful completion of probation, Trust Officers are able to work on a flexible hybrid basis, subject to the requirements of the service.
Trust Officers are normally required to attend the Cardiff office for 2 x two-hour duty sessions each week.
Outside these duty sessions, staff have considerable flexibility regarding where they work, subject to Service User visits, meetings, training, team requirements and other operational needs.
Person Specification
The Friendly Trust recognises that this is a specialist role and that candidates may bring relevant skills and experience from a variety of backgrounds.
We do not expect every successful applicant to have detailed experience of every aspect of the role before joining us. Training, supervision and opportunities to develop specialist knowledge will be provided.
Candidates should therefore consider how their transferable experience, knowledge, skills and values relate to the criteria below.
Essential
Experience
- Relevant experience of working with or supporting people in social care, welfare benefits, advocacy, housing, financial inclusion, community services or another related setting.
- Experience of working with disabled people, vulnerable adults, carers or people requiring additional support.
- Experience of managing competing tasks, responsibilities or a caseload/workload with an appropriate degree of independence.
- Experience of maintaining accurate records and handling confidential information.
Skills and abilities
- Excellent interpersonal skills and the ability to establish positive professional relationships with people from a wide range of backgrounds.
- Ability to communicate clearly and sensitively, both verbally and in writing.
- Ability to explain potentially complex information in an accessible way.
- Strong organisational and time-management skills.
- Ability to prioritise work and respond appropriately when circumstances change.
- Confidence working with figures and financial information, including budgets, income and expenditure.
- Good problem-solving skills and the ability to exercise sound judgement.
- Ability to work independently while recognising when advice, guidance or management involvement is required.
- Ability to work collaboratively as part of a team and with external professionals.
- Competent IT skills, including the ability to use Microsoft Office and learn case management and financial recording systems.
- Level 2 qualification, or equivalent competence, in literacy and numeracy.
Values and approach
- A commitment to treating Service Users with dignity and respect.
- An understanding of the importance of promoting choice, independence and individual rights.
- An empathetic and non-judgemental approach.
- Ability to maintain appropriate professional boundaries.
- Commitment to equality, diversity and inclusion.
- Understanding of the importance of confidentiality, safeguarding and accurate record keeping.
Other requirements
- Full driving licence and access to a car for work purposes.
- Ability and willingness to undertake Service User visits and attend meetings as required.
- Ability to attend the Cardiff office as required, including participation in the office duty rota.
Desirable
The following would be advantageous but are not required in every successful candidate:
- Knowledge or practical experience of the welfare benefits system.
- Knowledge of the Mental Capacity Act 2005 and its practical application.
- Experience of financial administration, budgeting or managing money on behalf of another person.
- Experience of DWP appointeeship.
- Experience of advocacy or rights-based work.
- Knowledge or experience of Court of Protection Deputyship, Lasting Powers of Attorney or other arrangements for managing another person's financial affairs.
- Experience of working with people with learning disabilities, mental health needs, cognitive impairment or communication difficulties.
- Experience of working with families and carers.
- Experience of multi-agency working across health, social care, housing, benefits or other public services.
- Experience of safeguarding adults.
- Knowledge of CasparGov or comparable case management/financial administration software.
- A relevant qualification in social work, health, social care, welfare rights, advocacy, finance or another related discipline.
What We Offer
· A supportive, values‑driven working environment.
· Annual leave entitlement of 29 days plus bank holidays
· 6% employer contribution, with a minimum 2% employee contribution
· Opportunities for training and professional development.
· Flexible and hybrid working options (subject to service needs and probation).
· Employee wellbeing support.
Appointment and pre‑employment checks
- All offers of employment are subject to the receipt of satisfactory references. Two references will be requested, one of which should be from a current or most recent employer.
- You will need to demonstrate that you have a right to work in the UK.
- The successful candidate will be subject to an Enhanced Disclosure and Barring Service (DBS) check, due to the nature of the role and contact with vulnerable adults.
- Having a criminal record will not automatically prevent appointment. Any disclosures will be considered fairly, confidentially, and proportionately, in line with the Rehabilitation of Offenders Act 1974 and the DBS Code of Practice.
The client requests no contact from agencies or media sales.
Who we are
Coeliac UK is the UK’s only charity for people affected by coeliac disease and everyone who needs to live gluten-free. We provide trusted information and support, champion better diagnosis, improve access to safe gluten free food, and drive the research and advocacy needed to improve lives today while moving closer to a cure.
Our mission is clear: no life should be limited by coeliac disease. Every role at Coeliac UK contributes to that purpose, whether through diagnosis and equality, support and access, research and advocacy, or the enabling work that helps our teams deliver lasting change for our members and beneficiaries.
About the role
This is an amazing opportunity to lead one of the UK’s most respected health charities through a period of transformation. Coeliac UK has a clear strategic direction, an ambitious and engaged Board, an outstanding reputation across healthcare, research and industry, and a passionate team committed to improving the lives of people affected by coeliac disease. The next Chief Executive won’t be asked to write another strategy; they will bring it to life.
As Chief Executive, you will lead the organisation, creating the pace, focus and momentum needed to turn ambition into lasting impact. You will unite and inspire people behind a shared vision, strengthen organisational performance, build a high-performing and collaborative culture, diversify income, and ensure Coeliac UK is financially resilient for the future. At the same time, you will elevate the charity’s influence, championing the needs of people affected by coeliac disease with government, the NHS, researchers, industry and partners. This is an opportunity to shape the future of an organisation with enormous potential; leading meaningful change, embracing innovation and ensuring Coeliac UK has an even greater impact for generations to come.
Who we are looking for
We are looking for an inspiring, emotionally intelligent and values-led leader with a proven track record of delivering organisational transformation. Whether your experience has been gained within the charity sector, a membership organisation, healthcare, public service or another purpose-led environment, you will bring the ability to turn strategy into action and lead people through change with confidence and compassion.
You will have a strong commercial and strategic mindset, with experience of strengthening financial sustainability through income growth, partnerships or innovation, alongside the credibility to represent Coeliac UK with government, the NHS, researchers, industry and supporters.
Just as importantly, you will be an authentic and visible leader who builds trust, develops high-performing teams, embraces accountability and creates an inclusive culture where people can thrive. You don’t need a personal connection to coeliac disease or previous CEO experience, but you will bring a genuine passion for the charity’s mission and the determination to help Coeliac UK realise its considerable potential.
To register your interest and view the role description, please click ‘Apply’ to be redirected to Peridot Partners' website.
Location: Hybrid working between our office, based in Horsforth, Leeds and home working is preferred, however, remote working will be considered for the right candidate. Nationwide travel will be required.
We are the leading charity dedicated to fighting primary bone cancer and are uniquely placed to make a difference through research, information, awareness and support.
The Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders. The successful candidate will be required to build relationships with and contribute to key organisations and initiatives, such as the FOSTER and Euro Ewing consortia, like minded charities and Sarcoma Patients Global Network.
The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.
This is a varied position offering the chance to apply and further develop your expertise in involvement across areas such as the shaping and reviewing of research, the capturing and sharing of lived experience through written and video stories, ensuring our health information is patient focused and understandable, and advocating with and for patients both nationally and globally.
We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations. This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.
The successful candidate will be a natural communicator and will excel at building and maintaining relationships with a variety of stakeholders. A background in cancer research or research funding would be advantageous.
If you are excited about joining our team, please read through this job pack to see if you have the right skills we are looking for. We look forward to hearing from you!
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
This is a unique and exciting opportunity for an experienced safeguarding professional to join GARAS, a leading immigration charity in Gloucestershire, and help shape the future of safeguarding practice across the organisation.
The successful candidate will hold both strategic and operational responsibility for safeguarding, leading on the management of safeguarding concerns and cases while developing GARAS's safeguarding framework, policies, procedures, training and quality assurance.
You will work closely with other members of the Senior Team, reporting regularly to trustees, and will act as the lead point of contact for staff and volunteer safety, mental health and trauma-related crisis management, while building key partnerships across the county to reduce risk.
This is an immensely rewarding role, working in a dynamic charity built on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to going the extra mile and bringing expertise, confidence and compassion to safeguarding leadership within our organisation.
Due to the nature of the work, the role will be subject to an Enhanced DBS check.
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
Role overview
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).
You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.
Key Responsibilities
-
Deliver innovative support across your region to improve health, social, and emotional outcomes for members.
-
Attend specialist clinics to engage with members and professionals.
-
Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities.
-
Support members to access benefits, services, and resources that promote financial stability, health, and independence.
-
Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate.
-
Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction.
-
Recruit and support Shine volunteers.
-
Contribute to regional and national events (face-to-face and virtual) based on member needs and interests.
-
Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training.
-
Promote Shine membership to individuals with relevant conditions.
-
Maintain accurate records using Shine’s CRM (Salesforce database).
-
Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability.
-
Maintain an up-to-date directory of contacts and share relevant information internally.
-
Undertake administrative tasks and other duties as required.
Other Core Requirements of Working for Shine
-
Ability to travel across designated areas.
-
Demonstrate flexibility and willingness to work outside core hours when required.
-
Ability to work from home and manage lone working effectively.
-
Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team.
-
Full Enhanced DBS check, UK Right to Work and satisfactory references required.
Benefits to working at Shine:
-
Competitive salary: Review due April 2027
-
Regular working hours, and no shift work (some very occasional weekends or evenings)
-
3% pension contribution
-
25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
-
Additional annual leave awarded for ‘long service’
-
Opportunity to purchase additional annual leave
-
Broadband allowance for home-based roles
-
Life insurance after 12 months’ employment
-
Access to our Employee Support Programmeand Mental Health First Aiders
-
Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Role
The Nightingale Navigator supports the loved ones of male survivors through the Nightingale Project. Recognising that sexual harm can affect partners, family members and others close to a survivor, the role provides therapeutic group and community-based support, alongside psychoeducation about trauma and its wider impact. This includes helping loved ones understand the criminal justice process and working with health, social care and other partner agencies to ensure they receive coordinated support. The Navigator also brings the experiences, needs and wishes of loved ones into the continued development of the Nightingale Project.
About You
You’ll be someone who understands that sexual harm can affect not only survivors, but also their partners, family members and other people close to them. You’ll be comfortable talking about trauma and able to provide compassionate, practical and non-judgmental support through group work, community activities and partnership working. Experience of supporting loved ones, delivering workshops or working within mental health, social care, advocacy or community services would be particularly helpful. We also recognise the value of transferable experience and welcome people who are committed to learning, building trusting relationships and helping loved ones feel less alone.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 pages).
In your supporting statement, we want you to answer these two questions:
• How can your experience support male survivors to thrive?
• How do you meet the role profile? Ensure you answer ALL elements in your CV or supporting statement.
Interviews are expected to take place towards the end of September.
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid working in a CAKLC office base in Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent. Regular travel around Kent will be needed to meet young people and community partners. There will be scope for some home working, depending on needs of the service.
Are you passionate about empowering young people and helping them develop the skills, confidence and knowledge they need to thrive?
North & West Kent Citizens Advice and Kent Law Centre is looking for an enthusiastic and creative Youth Engagement Officer to lead an exciting project that puts young people’s voices at the heart of advice and support services.
In this role, you’ll work directly with young people across Kent, supporting them to create engaging digital content including videos, podcasts, graphics and social media campaigns. Together, you’ll transform complex topics such as money management, housing, consumer rights, benefits and employment into practical, accessible information that helps young people make informed decisions about their futures.
What you’ll be doing:
- Engaging and inspiring young people from diverse backgrounds
- Delivering workshops, creative sessions and outreach activities
- Supporting youth-led content creation across digital platforms
- Building partnerships with schools, colleges and community organisations
- Helping young people develop confidence, leadership and life skills
- Measuring impact and shaping the future of our youth engagement programme
We’re looking for someone who:
- Has experience working with young people or community groups
- Understands how social media can be used positively for education and engagement
- Is creative, organised and full of ideas
- Can build strong relationships and motivate others
- Is passionate about helping young people realise their potential
For further information, please download the job pack on our website via the Redirect button.
How to apply
Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.
Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.
Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.
You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.
Key responsibilities include:
-
Creating and delivering engaging digital content across our social, web and email channels
-
Supporting our major programmes of work and wider project teams with digital communications
-
Helping us to grow and diversify our audiences to build political and public support for participatory democracy
-
Bringing creative, platform-savvy thinking to how we tell Involve's story
If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.
The client requests no contact from agencies or media sales.




