Charity manager jobs

We are recruiting for a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across this international social welfare charity.

Office based, with some flexibility but the nature of this role means being in the office majority of the time.

The Role:
To act as the Trust's initial point of contact for all general and business enquiries and providing support in handling enquiries regarding Trust fundraising activities.
To ensure that the office and its associated infrastructure is maintained in good order and in accordance with the terms of the lease.
To liaise with the landlord's agents and House management staff as and when required over maintenance or repair matters.
To coordinate the routine administration of the office, to include the Advice Centres.
This task includes:
The arrangement and provision of all administrative and other support to Trust meetings and conferences, both in the office and elsewhere.
The coordination of travel arrangements for Trust staff in support of their responsibilities and duties as well overseas staff visiting UK.
The opening of all mail and its distribution to relevant
Coordination of the office diary
Acting as the initial point of contact and interface between the Trust and the
designated IT provider for the purpose of procurement, maintenance and repair.
Maintain the Trust's register of IT software licenses required by the Trust.

The Candidate:
Solid experience as an Office Manager, Executive Assistant working with senior management
A proven ability to work in direct support of the senior management team and a diverse company of Trust employees and stakeholders.
Must demonstrate excellent written and oral communication and interpersonal skills at all levels and the ability to manage sensitive and confidential information with discretion.
Strong IT literate, to include a thorough understanding of Microsoft Office and its various applications and administrative functions.


IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Senior Recruitment Consultant (Manager fast-track)

Location

Preston

Length of contract

Full time and permanent

Hours

37.5 hours per week, Monday to Friday

To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)

Pay Scale

£34,000 per annum plus on target bonus

Responsible to

Operations Director

Holiday entitlement

Paid holiday entitlement of 28 days, plus 8 bank holidays

Plus a day’s leave on your birthday, plus a wellbeing day’s leave

The Role

The purpose of the role is to win vacancies and place ex-offender candidates into sustainable paid employment with local employers. Working towards a promotion to Manager within 6 months, you will then also provide leadership to the Preston office team, being responsible for the management and Recruitment Consultant responsibilities for 70% of your role.

Purpose

We place people with convictions into paid work, so they can build purposeful lives and see their families thrive

Mission

We do this by providing practical employment support, linking them to companies with good jobs

Vision

A  society  where  people’s  past  convictions  don’t  define  their  employment future

Duties and Tasks

There are four main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.

1. New Employer Engagement

Expanding our network of employers to generate a regular flow of job opportunities, allowing us to place our candidates into work.

This will require new business development and excellent ongoing relationship management. You will identify which jobs are most sought after by our typical candidates and which are more specialist or occasional opportunities. Equally, you will gravitate towards employers who demonstrate agility and responsiveness in their hiring processes. Your client contacts are more likely to be business owners, divisional managers and site supervisors than social value or EDI teams.

You will:

• Proactively approach local employers who are advertising paid jobs that could suit current candidates on our books, for example through online searching using keywords for skills and industry sectors, sending over candidate details with the goal of obtaining recruitment instructions and securing interviews.
• Speculatively approach organisations that are not currently recruiting but are likely to have suitable vacancies in the future that match the typical skillsets of our candidates.
• Maintain a follow-up database of active and prospective clients and take ownership of industry sectors or geographical areas, in consultation with colleagues, to avoid duplication and maximise reach.
• Visit employers to explain our services, answer questions around protocols for interviewing or hiring ex-offenders and gain a clear understanding of the workplace environment, travel routes and employer requirements.
• Select and submit candidates who you consider suitable for vacancies, advocating for each individual based on your knowledge of them, their references, and the positive changes and efforts you have witnessed.
• Be prepared to positively challenge employer assumptions where you believe reluctance to consider a candidate is unfounded.
• Disclose the candidate’s offending history and risk profile, emphasising their personal attributes and work strengths.
• Guide employers through the interview and hiring process in close consultation with the candidate.

2. Job Finder Support

Interviewing ex-offenders, offering one-to-one job coaching to help them into work and providing ongoing mentoring during their first 12 months of employment.

Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers. Our job finder support can begin in custody and continue through the gate into the community, or start within the community. Typically, we work with an individual for between one and three months to establish work readiness and continue supporting them for up to a year after they secure employment. Many people remain in touch and return to us for subsequent jobs over a period of years, and we consider our door to always be open.

You will:

• Conduct one-to-one assessments with job-seeking candidates and, using your professional judgement, either accept them directly into our paid-work search services or refer them to partner organisations for pre-employability support where barriers such as substance misuse or homelessness remain significant.
• Work with candidates over several weeks and months as a job mentor, meeting regularly to support all aspects of their job search.
• Help craft effective CVs and disclosure letters, ensuring candidates understand the facts and disclosure obligations relating to their spent and unspent convictions.
• Check that candidates have the correct Right to Work documentation and arrange replacement birth certificates and National Insurance letters where required.
• Book candidates onto relevant third-party training courses, including CSCS cards, HGV driver training and renewable energy qualifications.
• Encourage candidates’ own job search activity, including teaching them how to use online job boards and supporting them to complete online application forms.
• Submit candidates for opportunities available through our network of inclusive employers and proactively seek additional vacancies on their behalf.
• Organise interviews, ensuring candidates have the means to travel and appropriate interview clothing, providing support where required.
• Follow up after interviews, helping candidates manage expectations, process outcomes and rebuild confidence where applications have been unsuccessful.
• Confirm job starts with both candidate and employer, ensuring candidates have access to any required workwear and support with travel-to-work costs.
• Provide practical support where needed, including food parcels, hygiene packs, pre-loaded SIM cards, clothing and utility top-ups.

In-Work Support

After employment begins, there can often be unforeseen challenges facing newly employed candidates, particularly recent prison leavers. These may be practical, emotional or lifestyle-related. The strongest opportunity to advocate for a candidate and help sustain employment comes from having built trusted relationships with both the individual and their employer.

You will:

• Advise employers on successfully onboarding new employees during their first few weeks and months in work.
• Help employers understand and accommodate any additional support needs, such as housing transitions, medical requirements or probation appointments.
• Be aware of and navigate any negative Google or media reporting about a candidate’s previous offending, including advising on measures to protect privacy and reputation where appropriate.
• Remain in regular contact with candidates during their first 12 months in employment through check-in calls and meetings.
• Record all candidate and employer interactions and outcome reporting on the Itris recruitment CRM database.

3. Management of the Preston Team (Within Six Months)

You will:

• Line manage and develop the Preston office’s Recruitment Consultants, Trainee Recruitment Consultants and Resourcer, leading by example across business development and candidate support activities.
• Run the Preston office efficiently and effectively, ensuring the charity can carry out its work and, alongside the Operations Director, help develop, agree and implement business, operational and annual plans.
• Identify appropriate methods for monitoring office performance and report regularly to the Operations Director on performance against business, operational and annual plans and budget expectations.
• Ensure the office is aware of best practice and consistently works to achieve this within the constraints set by the Trustees and available resources.
• Facilitate regular group clinical supervision sessions for yourself and all team members.

4. External and Internal Relations

You will:

• Maintain and extend a network of referral partners who can direct candidates to us for job finder support, including charities, Jobcentres, probation services and police teams.
• Cultivate these relationships through regular visits, communication and updates.
• Assist in developing the charity’s local public profile and foster positive relationships with government, statutory, voluntary, private sector and other external stakeholders.
• Monitor changes in the external environment that may affect the charity, proactively advising the Operations Director and taking appropriate action where necessary.

This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.

Our Interview Process

This vacancy will close on 6th September, with applications being shortlisted on 7th September.

If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.

We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.

The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.

You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.

Following the first-stage event, we will invite successful candidates for a formal final interview.

Key dates:

• Applications close: 6th September
• Shortlisting: 7th September
• Stage One – Recruitment Evening: Tuesday 8th September, 4:30-7pm
• Stage Two – Formal Final Interview: Wednesday 16th September – time to be confirmed

We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.

Why apply?

This is a unique opportunity to lead a respected local charity at a pivotal moment in its development. You will have the opportunity to shape the organisation's future, strengthen its long-term sustainability and make a meaningful difference to the lives of refugees and people seeking asylum. 

We offer flexible working arrangements where appropriate, professional development opportunities and a supportive and committed Board of Trustees.

The role would suit someone with senior management experience who wants meaningful, flexible, part-time work;  someone looking for a stepping-stone into a more senior charity management role; and/or someone who wants a hands-on role in a small organisation where they will have autonomy and their contribution will be visible. 

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive organisation that reflects the communities we serve.

Post outline

Location: Hybrid post. Part home-based, part at two locations in Rossendale
Salary: £35,900 pro-rata

Hours: 0.4 FTE  (flexible but must regulary include Tuesday and/or Wednesday mornings). We are seeking funding to increase this to 0.5 FTE

Duration of Contract: Initially 12 months.  Likely to  be extended for at least 12 months, depending on funding.

Closing Date: 2nd September.Interview date: 9th September.

About Us

Rossendale Refugee Support Group is a small, community-based charity committed to supporting refugees and people seeking asylum to rebuild their lives in safety . We provide practical advice, advocacy, support and opportunities for social contact to individuals and families living in Rossendale.  We currently have a single employee who leads service delivery, and over 20 highly committed volunteers.

We provide two weekly Drop-in sessions for clients, one at Haslingden Link on Wednesdaymornings (offering casework and social opportunities) and one at Bacup Maden Centre on Tuesday mornings (offering casework only).

We are a small charity entering a significant stage in our development. Having established a strong reputation locally we have recently secured a Local Authority contract for delivering refugee advice services.  We are now seeking a Director who can lead the charity at a time of transformation, capitalising on our increased financial security to improve our offer, develop strategic direction, and establish the charity on a more sustainable footing.  There is more information on our website.

Key Responsibilities

· Strategic Leadership.  Work with Trustees to develop and implement future direction of the organisation.

· Partnership development. Represent RRSG and build partnerships with funders, community organisations, national bodies, and other stakeholders.

· Fundraising. Lead the development and delivery of the organisation's fundraising strategy, identifying funding sources, preparing high-quality funding applications and reports, diversifying and strengthening income streams.

· Operational management. Provide overall leadership and management of the charity's services, ensuring services are high-quality and responsive to clients’ needs.

· Line management. Responsible for the Service Delivery Lead postholder.

· Financial management. In partnership with the Treasurer and finance group, oversee financial management.

· Information systems. Oversee the management of organisational records and information systems, ensuring data security, accurate collection, analysis and reporting, to support quality improvement and decision-making.

· Website. Ensure website is kept up to date and developed according to needs.

· Governance. Oversee organisational policies, procedures and risk management, ensuring compliance with relevant legislation, funders’ requirements and organisational policies.

· Casework. Provide input into casework service, normally a maximum one session/week, plus cover for absence of the Service Delivery Lead.

· Attending monthly board meeting to report back on service performance.

· Support to the Board of Trustees in fulfilling its responsibilities.

About You

We are looking for someone committed to our aims,  able to work autonomously,  excited to help shape our future with proven capacity to do so.

You will have:

· Strong commitment to the wellbeing of refugees and people seeking asylum

· Significant experience in a senior leadership or management role

· Experience in all aspects of management including finance, monitoring and evaluation, data systems, and people management

· Strong strategic planning, organisational development and project management skills.

· Excellent report writing, analytical, communication and interpersonal skills.

· Understanding of safeguarding and data protection requirements

· Willingness to work flexibly according to the charity’s needs

· Ablility to work on Tuesday and Wednesday mornings as needed.

Desirable characteristics:

· A successful track record of securing and managing funding

· Knowledge of the refugee and asylum sector.

· Experience of working within the refugee sector.

· Experience of working with trustees and charity governance.

· Experience of leading organisational change.

· Experience of managing externally funded projects.

· Personal experience of forced migration.

· Ability to speak relevant languages other than English

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

About the Veterans’ Foundation

The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.

Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.

As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.

The Opportunity

This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.

We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.

Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.

If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.

Key Responsibilities

As Interim Digital Fundraising Manager, you will:

· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.

· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.

· Design and implement automated supporter journeys using Salesforce and associated digital platforms.

· Develop and optimise digital donation journeys and fundraising products.

· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising       performance.

· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Develop reporting dashboards and performance insight to support evidence-based decision making.

· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.

· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.

· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.

· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.

· Undertake any other duties appropriate to the role.

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.

Essential

We’re looking for someone who can demonstrate:

· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.

· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.

· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.

· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.

· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.

· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.

· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.

· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.

Desirable

· Experience working within the charity, fundraising or not-for-profit sector.

· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.

· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.

· An understanding of fundraising regulation, data protection and digital marketing best practice.

· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.

· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.

Why Join Us?

This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.

Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.

Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.

If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.

Help us achieve our vision that fewer people die by suicide.

We're looking for an experienced and commercially minded finance leader to join Samaritans as our Head of Financial Planning & Analysis. This is a unique opportunity to play a key role in supporting strategic decision-making across the organisation, leading financial planning, forecasting and reporting, while helping ensure we can continue delivering our life-saving work.

Reporting to the Executive Director of Corporate Services and working closely with senior leaders across the charity, you'll provide expert financial insight, lead a high-performing team, and drive innovation and continuous improvement across our finance function.

Contract terms:

• £75,000 (FTE) per annum, plus benefits
• Fixed Term Contract (12 months)
• 35 hours per week (full time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. Finance team members are encouraged work from the office one day per week.
• 28 days annual leave, plus bank holidays (pro-rata)

What you'll be doing:

As Head of Financial Planning & Analysis, you'll lead our FP&A team and oversee the organisation's financial planning cycle, management reporting, forecasting and financial modelling activities. You'll be a trusted adviser to senior stakeholders, providing commercial insight and helping leaders make informed decisions that support our strategic objectives.

You'll also be a member of the Senior Leadership Group, contributing to organisational planning and helping shape the future direction of the finance function. Alongside your strategic responsibilities, you'll oversee both the Management Accounts and Accounts Payable & Receivable functions, ensuring robust financial reporting, controls and processes are in place.

Key responsibilities

• Leading the organisation's budgeting, forecasting and financial planning processes.
• Providing strategic financial insight and partnering with senior leaders to support decision-making.
• Delivering financial modelling, scenario analysis and business case support for key projects and initiatives.
• Overseeing management reporting and ensuring accurate, timely financial information across the organisation.
• Leading and developing a high-performing finance team, fostering collaboration and continuous improvement.
• Driving financial capability, commercial awareness and strong financial management across the business.
• Supporting Board, Finance Committee and senior leadership reporting through clear, insightful analysis.
• Ensuring robust financial controls, processes and systems that support organisational effectiveness.

What you’ll bring:

Essential

• A professional accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience.
• Extensive experience across financial planning and analysis, including budgeting, forecasting, management reporting and financial modelling.
• Proven experience leading organisation-wide budget-setting and financial planning processes.
• Strong leadership skills with experience developing and motivating high-performing teams.
• The ability to engage, influence and challenge senior stakeholders through clear, evidence-based financial insight.
• Excellent analytical and commercial awareness, with confidence interpreting complex financial data and translating it into meaningful recommendations.
• Advanced Excel skills and experience using financial planning and reporting systems.
• Outstanding communication and relationship-building skills, with the ability to work effectively across a diverse range of stakeholders.
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

Desirable

• Experience within the charity or not-for-profit sector
• Knowledge of VAT, Corporation Tax, procurement or project management

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter addressing key points in the job description. 

If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight on 1st September 2026

1st stage interviews (online): w/c 14th September

2nd stage interviews (in person): tbc

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.  

You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.  

You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.  

There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel.

Please note that first stage interviews will take place on Tuesday 01 September via Microsoft Teams.

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

From Puppy to Partnership: Help Transform Lives Through Finance
Lead our finance team to make a tangible difference by managing funds to create life-changing assistance dogs for disabled people.

About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.

The Role

Position: Finance Manager
Hours: 37.5 hours per week
Location: Homebased or Hybrid.
Travel: Occasional travel to the National Training Centre, in Leicestershire for managers meetings or staff engagement days.

Financial sustainability is essential to ensuring Canine Partners can continue to deliver life-changing support to our beneficiaries. You will play a key role in supporting this by overseeing all financial activities, reporting and providing analysis for the organisation whilst maintaining robust financial controls, driving continuous improvement and leading on the ongoing development of our financial systems. Working alongside the Finance Director, you will also support the development of the Finance team and help maximise the benefits of our newly implemented finance system.
What You'll Be Doing

• Working with budget holders and project leads as a business partner by providing the required tools, insights and analysis, you will provide them with easy-to-understand financial information, support planning and inform decision making.
• Manage the budgeting and quarterly forecasting processes.
• Maintain the financial data and records to reflect the needs of the charity.
• Analyse financial information and provide modelling and data analytics as requested to support decision making and planning.
• Be responsible for development and implementation of all finance systems, and their integration with the CRM database and other operational systems.

About You

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCCA) with relevant senior financial experience in organisations with multiple income streams and/ or £3m+ in revenue.
• Methodical with an eye for detail.
• Flexible and adaptable.
• Strong ICT skills, including database (Office 365, specifically excel).
• Effective written and oral communication skills.
  
  

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

Closing date: 24th August 2026

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

REF-230021

At The National Lottery Community Fund (The Fund), we are driven by our strategy ‘It starts with community’ and its four community-led missions, as well as our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach.

This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our strategy. We are looking for two experienced managers to join us for two fixed term Portfolio Manager roles (12-month FTC and FTC until 31 March 2027) who will form part of a team of around 40 in total.

The UK Portfolio supports the ambitions and potential of communities across the UK.  We focus on scaling projects with a UK-wide benefit, through significant investments and partnerships, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

Our Portfolio Managers support the delivery of the UK Portfolio strategy through managing the design and delivery of funding programmes, helping shape and deliver new partnerships and investments, as well as managing our team of Funding Officers. You will be one of 10 Portfolio Managers and report to one of our senior team, working closely with them to deliver the UK Portfolio strategy now and as we move into the next phase.

Our current work includes:

• TheUK Fund: offers long term funding to support organisations to scale proven work and approaches against two main themes: connected communities and youth voice. Funded projects consistently focus on systems change, community power and voice.
• Climate Action Fund: supports UK-wide ambitious, partnership-led approaches to climate and environmental challenges, bringing together organisations to deliver long-term change at scale.
• Working in partnership with others: Examples include Communities for Children, focused on tackling child poverty, Together for Families, supporting early intervention for children and families. We are also developing new areas of work that explore the opportunities and implications of emerging technologies including artificial intelligence.

Role Expectations

We are looking for experienced managers who are confident in managing and developing others, managing performance and adept at managing a varied workload from across our funding lifecycle to new funding investments and partnerships.

You will first and foremost be a people manager, with the skills and experience of navigating operational delivery from budgets, resourcing and risk, for example, to ensuring quality delivery of our work and supporting a culture that enables people to thrive.

You could be working across any of our programmes and developing areas of work but an interest in our current funding programmes and areas of development is essential. If you have a deep understanding of the challenges and opportunities facing communities across the UK, these roles are for you.

All managers will have blended roles that combine people and some operational responsibilities, as well as involvement in developing areas of work. The variety of responsibilities could include:

• Line managing and developing Funding Officers, supporting performance, wellbeing and ensuring their continuous development and professional growth
• Ensuring operational excellence through resource and operational management: including across our funding programmes and partnerships, including managing budgets, risk and reporting  
• Overseeing the end-to-end funding programme process: including monitoring programme performance, assuring the quality of funding recommendations and decisions and ensuring a high-quality and consistent experience for customers and stakeholders.
• Contributing to the development of new funding approaches, partnerships and investment opportunities.
• Working closely with teams and colleagues across The Fund to ensure our work is connected into and adds value.
• Championing The Fund's values and behaviours, promoting inclusion, collaboration and continuous improvement.

You will need to work collectively and very closely with the other managers each day as to how responsibilities and workstream leads are agreed and managed.

We're looking for people with practical experience of the funding and grant-making environment, who can bring their sound judgement relating to this to the team. You will also bring strong analytical, project and stakeholder and relationship management skills, alongside the ability to be adaptable and comfortably work at pace.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview details:

• Date: Week commencing 21 September
• Format: Online
• Location: UK Wide

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.

We will be hosting a briefing session  on Wednesday 19th August at 10:00 am. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email us.

For an informal discussion about the role, please contact us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Experience of either grant-making / funding work or managing programmes that fit with those of the UK Portfolio.
• Experience in leading and motivating people and teams (including remote teams), role modelling a culture of inclusion.
• Strong project management and organisational skills, including budget and risk management.
• Strong communication, interpersonal, influencing and stakeholder engagement skills, with the ability to build trust and effective relationships across a range of audiences.
• Strong ability to apply critical analysis and consider strategic implications in your work, thinking about how things impact the whole Portfolio, The Fund or sector.
• A commitment to equity, diversity and inclusion and the ability to apply this throughout your work.
• Experience of working through ambiguity and leading through change, with the ability to adapt your approach to shifting priorities and help others thrive in an evolving environment.

Desirable Criteria

• Experience of supporting grant-making teams through the funding lifecycle, with oversight of the application assessment, due diligence, decision-making, monitoring, relationship management, risk assessment, performance reporting and grant closure.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Interim Financial Planning & Analyst Manager (3 to 6 Month FTC)

Salary: £55,000 per annum (pro rata)
Location: Central London with hybrid working (1 day in office, 4 remote)
Contract: Fixed Term Contract (3 to 6 months)

Are you an experienced Financial Planning & Analyst professional who can hit the ground running? We're partnering with a well-established organisation seeking an accomplished Interim FP&A Manager to provide strategic financial insight during a key period of change and planning.

This is an excellent opportunity for a qualified accountant to make an immediate impact, working closely with senior leadership to drive budgeting, forecasting and business performance across a diverse organisation.

The Role

You'll take ownership of the financial planning and analysis function, providing meaningful commercial insight to support decision-making and organisational performance. Acting as a trusted business partner, you'll work collaboratively with budget holders and senior stakeholders while leading the budgeting and forecasting cycle.

Key Responsibilities

• Lead annual budgeting, forecasting and financial planning activities.

• Produce high-quality management reporting with insightful analysis and recommendations.

• Develop financial models, business cases and scenario planning to support strategic decisions.

• Partner with budget holders to improve financial performance and accountability.

• Deliver KPI reporting, variance analysis and performance dashboards.

• Analyse payroll and workforce costs to support resource planning.

• Support commercial performance analysis across multiple income streams.

• Drive continuous improvement in reporting processes and financial controls.

About You

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).

• Proven experience in FP&A, commercial finance or management accounting.

• Strong financial modelling and analytical skills.

• Excellent communication and stakeholder management abilities.

• Experience supporting senior leadership with strategic financial insight.

• Confident working in a fast-paced environment and managing multiple priorities.

• Available to start at short notice.

What's on Offer

• £55,000 per annum (pro rata).

• Hybrid working arrangement.

• Opportunity to influence strategic decision-making from day one.

• Collaborative and supportive working environment.

• Immediate start with potential for extension.

If you have the above skill and experience and are immediately available, please apply online today, I would love to hear from you!

Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.

As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.

Location:  Hospice-based.

Hours of work: Monday and Friday 9:00pm – 5:00pm

About the role

Some of the key responsibilities include (but not limited to):

· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).

· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.

· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.

· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.

· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.

 

About you

· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.

· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.

· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.

· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.

Further requirements can be found by downloading the Person Specification

Salary: £35,500–£39,587 per annum
Contract: Permanent
Location: London – Hybrid (3 days in Barnet, 2 days from home)
Closing date: ASAP – interviewing on a rolling basis
Benefits: 27 days annual leave (rising to 30), enhanced parental leave, matched pension up to 6%, flexible working, season ticket loan, subsidised café, employee assistance programme, Blue Light Card discounts and more.

We are delighted to be working with a leading charity to recruit a Supporter Engagement Manager into their growing Public Fundraising team. This is a pivotal role where you’ll lead on delivering and developing the Individual Giving programme, driving both supporter acquisition and retention across a range of channels including digital campaigns, lottery, appeals, and events.

You’ll play a key role in shaping supporter engagement strategy, managing budgets and performance, and working collaboratively across the organisation to grow sustainable income. This is an exciting opportunity to join an outstanding-rated charity and make a tangible difference to the lives of seriously unwell children and their families.

To be successful as the Supporter Engagement Manager, you will need:

• Demonstrable experience delivering successful Individual Giving and supporter stewardship programmes
• Experience planning and executing digital fundraising campaigns (acquisition and/or retention)
• Strong experience managing budgets and analysing performance
• Excellent organisational skills and experience working with CRM systems and supporter segmentation

If you would like to discuss this role with us, please contact us and quote reference 3010EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/

We take a relationship-led approach to recruitment in the charity sector and partner with you as a leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

ABOUT GROWTH

GrowTH is a Christian charity in Tower Hamlets, working with local churches to house and empower people experiencing homelessness to start a new life. Through shelter, advocacy, and supported housing, we create environments where people are welcomed, listened to, and supported as part of a community. Our aim is not only to meet immediate needs, but to help each person rediscover their self-worth, unlock their potential, and encounter the transforming love of Jesus.

SUMMARY OF SUPPORT & HOUSING MANAGER

The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely, effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to encounter Jesus and experience genuine life transformation.

The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and restored identity.

ABOUT FRONTLINE SERVICES

GrowTH’s Frontline Services are:

1. Night Shelter (church based, rotating model)

2. Housing Project

GrowTH’s Frontline Staff currently are:

1. Night Shelter Advocate Workers (x2)

2. Housing Worker (x1)

 

As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through effective management of frontline staff, the role will help create a culture in which staff are developed in their roles, work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and residents experience consistent support as they move between different parts of GrowTH’s work.

 RESPONSIBILITIES

1. Operational Oversight of Frontline Services

The S&HM will oversee the quality and consistency of support delivered across GrowTH’s frontline services, including support provided to Night Shelter guests through the Advocate Workers, while holding direct management responsibility for the effective running of the Housing Project.

1. The S&HM ensures frontline services consistently embody GrowTH’s promise by creating an environment where individuals are welcomed with dignity, experience belonging, are supported to move forward, and have opportunities to explore the Christian faith.

2. Managing the effective running of Frontline Services through monitoring the quality and consistency of support delivered by staff using the following: Line Management reports (monthly); statistics; casework files; support plans; move on plans; resettlement processes and regular calls to referral agencies and churches to gather feedback on GrowTH staff.

3. Manage and support frontline staff in resolving operational issues and practical service delivery challenges.

4. Holding a small, focused frontline caseload, alongside their wider management responsibilities. This will include direct casework with a limited number of guests and residents, particularly within the Housing Project, where additional management input, continuity of support, or more complex casework is required. The S&HM will also work alongside frontline staff on complex cases, support plans, move-on planning, key meetings, and periods of increased frontline need, modelling high-quality, relational, well-recorded and appropriately boundaried support. This casework involvement should also be used to model good practice, strengthen casework quality, and support the development of frontline staff in their roles.

5. Manage and support frontline staff to improve the quality and effectiveness of guest and resident move-on by:

o Monitoring referral levels into services

o Monitoring move-on pathways and move-on discussions

o Assist frontline staff in identifying system blockages (e.g. move-on, referrals) and facilitating solutions to unblock them.

6. Ensuring consistency and clarity in how frontline services operate

7. Ensure GrowTH accommodation is safe, well maintained, and compliant with all relevant requirements.

8. Ensuring appropriate boundaries and expectations are maintained

2. Overall Management and Oversight of the Housing Project

The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation alongside clear, tailored support that helps residents move towards independence, community, and long-term housing stability. Responsibilities include:

1. Providing overall day-to-day leadership and management of the Housing Project, ensuring it operates safely, consistently, and in line with GrowTH’s values, policies, and purpose.

2. Supporting and overseeing the Housing Worker in their work with residents, ensuring support plans, risk assessments, case records, move-on plans, and resident engagement are of a high standard.

3. Ensuring residents are welcomed, treated with dignity, and supported to make progress in practical, emotional, social, and spiritual areas of life.

4. Overseeing referrals into the Housing Project, including suitability discussions with the shelter/support team, referral partners, and prospective residents.

5. Ensuring that residents are appropriately inducted into the project, understand the expectations of their licence agreement, and are supported to sustain their placement well.

6. Monitoring rent, licence fee, service charge, arrears, and housing-related financial processes in liaison with the relevant administrative/finance staff, ensuring that residents are supported to keep payments up to date and that financial issues are addressed promptly.

7. Ensuring Housing Project properties are safe, well maintained, appropriately furnished, and compliant with relevant health and safety, fire safety, gas, electrical, and housing requirements.

8. Managing day-to-day operational relationships with key housing stakeholders, including landlords, housing associations, contractors, maintenance providers, and other relevant agencies, particularly in relation to repairs, lettings, inspections, safety checks, rent/service charge issues, property standards, and resident sustainment.

9. Ensuring that Housing Project policies, procedures, house expectations, and resident agreements are clear, up to date, implemented consistently, and reflect actual practice.

10. Overseeing resident support, including budgeting, benefits, employment, training, life skills, wellbeing, relationships, community engagement, and preparation for independent living.

11. Ensuring appropriate boundaries, accountability, and standards of behaviour are maintained within the Housing Project, responding to concerns, complaints, safeguarding issues, and breaches of expectations in line with GrowTH procedures.

12. Managing move-on planning for Housing Project residents, ensuring residents are supported to prepare for suitable accommodation and that links are developed with appropriate move-on providers and pathways.

13. Working with the Director to review and develop the Housing Project, identifying strengths, gaps, risks, opportunities for improvement, and future development needs.

 

3. Staff Leadership, Performance, and Development

Ensure frontline staff are supported, effective, and accountable. Responsibilities include:

1. Line management of frontline staff

2. Performance management and addressing challenges in service delivery

3. The S&HM will model and cultivate GrowTH’s values within the team, ensuring that staff:

a. Demonstrate compassion and consistency in their work

b. Follow through on commitments to guests and partners

c. Take responsibility for delivering high-quality support

d. Work collaboratively as part of a unified team

4. Supporting staff in decision-making, particularly with complex or challenging cases.

5. Ensuring staff receive appropriate training and development

6. Building a healthy, collaborative, and mission-focused team culture

 

4. Faith 

As part of a Christian organisation, the Support & Housing Manager will:

1. Contribute to maintaining a Christ-centred culture across frontline services

2. Support staff to create environments of Christian community, care, and hospitality

3. Ensure accessible opportunities for guests to explore the Christian faith

4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-coercive

 

5. Other responsibilities

These include:

1. Being an active member of GrowTH’s Senior Management Team

2. Ensuring that safeguarding is embedded across all frontline services.

3. Participating in complaint resolution where appropriate

4. Escalating issues where necessary in line with organisational procedures

5. Ensuring frontline service procedures reflect actual practice on the ground

6. Supporting development of operational processes (e.g. referral pathways, service flow)

7. Occasionally representing GrowTH in external conversations where appropriate

The Head of Grants will take a leading role in shaping The Childhood Trust’s grant-making approach. This is both a strategic and practical role - the postholder will manage the full cycle for our existing grant-making (Big Give) campaign and oversee a small team. Working closely with the Director of Programmes and Impact, Chief Executive, Senior Leadership Team and Board, they will use evidence, learning and sector insight to help design and deliver the next phase of The Childhood Trust’s grant-making programme. This is a role for someone who can work independently, take ownership and make things happen. 

The postholder will also use their experience and sector knowledge to recommend and implement new ways of supporting the sector through our new capacity building programme (Thrive Together), ensuring that The Childhood Trust’s grant-making is both innovative and impactful. They will contribute to the development of our youth voice work and ensure that the voices of children and young people are embedded across all aspects of grant-making.

Benefits to working at The Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

To read more about the responsibilities in the role, please read the attached job description. 

Interviews will be held on Wednesday 16th September at our office in Victoria. 

We reserve the right to extend the closing date depending on the candidate pool.