Client service manager jobs

Are you passionate about making a lasting difference to the lives of vulnerable adults?

We are looking for a dedicated and proactive Reconnection Worker to join our Bournemouth, Christchurch and Poole Rough Sleeping Service. This is an exciting opportunity to support people sleeping rough to move away from homelessness by reconnecting them with accommodation, support networks and services in areas where they have a local connection, established support system or entitlement to assistance. Reconnection can take place both within the UK and internationally and aims to ensure that individuals can access the right support in the right place to sustain a move away from rough sleeping.

Working as part of a dynamic and highly successful outreach team, you will build positive relationships with people experiencing homelessness, carrying out assessments and developing personalised reconnection plans. You will work closely with local authorities, support providers, health services and community organisations to help individuals access accommodation, reconnect with family and support networks where appropriate and secure sustainable routes away from rough sleeping and a harmful street lifestyle.

In this role you will:

• Undertake assertive outreach across Bournemouth, Christchurch and Poole, engaging with people sleeping rough and carrying out comprehensive assessments.
• Develop and coordinate personalised reconnection plans, including arranging accommodation, travel, family mediation and access to support services.
• Work closely with local authorities, statutory services, health providers and community organisations to achieve positive outcomes for clients.
• Manage a caseload of clients, maintaining accurate records and monitoring progress towards sustainable reconnection.
• Support clients to access welfare benefits, healthcare, substance misuse services and other support that will assist them in moving away from homelessness.

This role involves working early mornings, evenings and weekends as part of a rota.

About you

We are looking for someone who is passionate about supporting people experiencing homelessness and who can build trusting relationships whilst maintaining a supportive but assertive approach.

To be successful in this role, you will have:

• Experience of working with vulnerable adults and an understanding of the challenges faced by people experiencing homelessness.
• Experience of assessing individual needs and supporting people through case management and support planning.
• Excellent communication and partnership-working skills, with the ability to engage effectively with clients and external agencies.
• An understanding of welfare benefits, housing options and support services available to people experiencing homelessness.
• Good organisational and IT skills, with the ability to maintain accurate records and manage competing priorities.

Above all, we are looking for a compassionate, resilient and motivated individual who is committed to helping people transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 6 July 2026

Interview and assessments on: 20 July 2026

ICT Security Support Technician

Cambridge

Full-Time (35 Hours per week)

Permanent

The successful candidate will be based at our clients head office in Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role

About the role:

As the ICT Security Support Technician, you’ll support our clients cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.

As the ICT Security Support Technician, your duties will include:

· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.

· Help to identify and respond to security incidents, in line with their incident response process.

· Conduct routine vulnerability scans and support in remediation activities.

· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.

· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.

· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.

About you:

· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.

· Be familiar with Windows and Linux environments, including basic command-line operations.

· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.

· Experience with installing, configuring, and troubleshooting computer hardware and software.

· Access to transport for work purposes and business insurance for own vehicle where appropriate.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. 

- Employee Assistance Programme

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Please note this role is subject to a basic DBS application.

Closing Date: midnight Sunday 5 July 2026

Interviews to be held: week commencing 13 July 2026

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant. 

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible. 

This role is a fixed term role for 12 months due to needing maternity cover.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

• Maintain relationships and partnerships with internal and external teams and in a range of settings and ways to achieve the best outcomes of clients

• Keep up to date with organisational and professional development relevant to your role

What you’ll bring:

• Background and/or current experience in health and social care

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Ability to be calm and deal effectively with challenging or emotional situations and/or people

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar 

• In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 15th & 17th July 2026.

The successful candidate will be required to 

• live in the area specified (Hillingdon, Hounslow and Ealing) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.

Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes,  helping us all to #BeMoreOutside.

As part of this ambition, we are now seeking a Project Feasibility Manager to join a newly established, DEFRA-funded Feasibility & Modelling Unit.

Working within a specialist NbS team, you will play a key role in shaping early-stage nature recovery projects across national parks and national landscapes. This is an exciting opportunity to sit at the intersection of conservation, land management and green finance.  You’ll help project teams understand what’s possible, what impact can be achieved, and how projects can be funded through emerging nature markets.

Working closely with park teams on the ground, you will take a consultative approach, assessing project ideas, modelling ecosystem services, and identifying opportunities to generate revenue through mechanisms such as carbon credits, biodiversity net gain (BNG), and other payments for ecosystem services. You’ll support the development of compelling, evidence-based feasibility studies and help build a pipeline of investable nature projects across the UK.

You’ll be working in an evolving and fast-moving space, where your ability to adapt, think critically and communicate complex ideas clearly will be key.

You will bring experience from an environmental consultancy or conservation background alongside a strong understanding of nature recovery and UK nature markets. Comfortable working with data, you’ll have experience of modelling, feasibility work or ecosystem service assessment, and ideally some exposure to natural capital approaches and relevant standards or codes.

A well organised and proactive self-starter, you’ll be confident managing multiple projects in a remote environment, whilst building effective, collaborative relationships with a wide range of stakeholders.

This role is part time, 22.5 hours per week.

This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.
​​​​​​​
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
 

Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)

Hours of work: 21-28 hours a week (3-4 days)

Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The National Partnership Manager role involves:

• Driving expansion across Scotland and the rest of the UK by identifying, engaging, and securing new church partners and networks.
• Working closely as part of the engagement team, to build and manage a strong pipeline of prospective partners, contributing to national growth targets and KPIs.
• Attending and representing Kids Matter at events through public speaking, exhibitions, and partnership engagement.

About you

Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process

How to Apply

You can apply for the National Partnership Manager position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).

Job Role: Team Leader – Supported Housing

Salary: £29,080 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Wiltshire – Trowbridge and Salisbury

Additional information:

• Participate in an out-of-hours on-call rota.
• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Step into a role where your leadership truly makes a difference. As Team Leader, you’ll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You’ll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support.

In this hands-on role, you’ll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you’ll empower both your team and your clients to achieve their full potential - making a lasting impact every day.

What you’ll be doing:

• Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered.
• Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time.
• Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community.
• Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
• Experience working with people who may have complex needs and/or challenging behaviours.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.

Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.

As part of this ambition, we are now seeking a Project Feasibility Manager to join a newly established, DEFRA-funded Feasibility & Modelling Unit.

Working within a specialist NbS team, you will play a key role in shaping early-stage nature recovery projects across national parks and bational landscapes. This is an exciting opportunity to sit at the intersection of conservation, land management and green finance. You’ll help project teams understand what’s possible, what impact can be achieved, and how projects can be funded through emerging nature markets.

Working closely with park teams on the ground, you will take a consultative approach, assessing project ideas, modelling ecosystem services, and identifying opportunities to generate revenue through mechanisms such as carbon credits, biodiversity net gain (BNG), and other payments for ecosystem services. You’ll support the development of compelling, evidence-based feasibility studies and help build a pipeline of investable nature projects across the UK.

You’ll be working in an evolving and fast-moving space, where your ability to adapt, think critically and communicate complex ideas clearly will be key.

You will bring experience from an environmental consultancy or conservation background alongside a strong understanding of nature recovery and UK nature markets. Comfortable working with data, you’ll have experience of modelling, feasibility work or ecosystem service assessment, and ideally some exposure to natural capital approaches and relevant standards or codes.

A well organised and proactive self-starter, you’ll be confident managing multiple projects in a remote environment, whilst building effective, collaborative relationships with a wide range of stakeholders.

This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
 

Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.

Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.

As part of this ambition, we are now seeking an NbS Modelling Manager to join a newly established, DEFRA-funded Feasibility & Modelling Unit.

Working within a specialist NbS team, you will play a pivotal role in translating nature recovery projects into credible, investment-ready propositions across national parks and national landscapes. This is a unique opportunity to operate at the intersection of conservation, land management and green finance, applying advanced modelling to unlock private investment into nature at scale.

Working closely with project teams and Feasibility Managers, you will lead on financial and ecological modelling, helping to quantify ecosystem services and shape projects that can successfully access revenue through mechanisms such as carbon markets, biodiversity net gain (BNG), and other payments for ecosystem services. A key part of your role will be developing robust financial models and ensuring projects align with the expectations of investors, offtakers and landowners.

You’ll also engage externally with a range of stakeholders, including equity investors and partners, providing confidence in the financial viability of projects and advising on innovative financing approaches. Alongside this, you will contribute to wider knowledge sharing, helping to strengthen understanding of green finance across protected landscapes.

You’ll be working in a fast-evolving and commercially emerging space, where your ability to combine technical expertise with strategic insight will be critical.

You will bring strong experience in financial and/or ecological modelling within environmental or natural capital settings, with a deeper or more specialised focus on green finance and nature markets. This might include experience gained within organisations such as environmental consultancies, natural capital firms, or market-focused organisations such as Environment Bank or similar.

Comfortable working with complexity, you’ll be confident building and interrogating financial models, understanding investment drivers, and communicating clearly with both technical and non-technical audiences. You will bring a high level of attention to detail alongside the ability to see the bigger strategic picture.

A proactive and collaborative approach is essential, as is the ability to work independently within a remote team while managing multiple strands of work.

This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.

As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV and a cover letter detailing your relevant experience for this role.

 

Primary Location: Erdington, although occasional cross site working may be

required

Hours: 15 hours

Salary:  Clinical Band 6, £37,002 - £44,557 per year pro rata

(Actual salary:  £14,800 – 17,822)

DBS Requirement: Enhanced check with Adult Barring List

Join Birmingham Hospice’s Wellbeing Team and help people navigate grief, bereavement and life-limiting illness with care, dignity and hope.

Are you a compassionate and skilled counsellor who wants to make a meaningful difference to people affected by life-limiting illness, grief and bereavement?

We are looking for a caring, committed professional to join our Wellbeing Team as a Counsellor, providing a supportive and therapeutic space for clients at some of the most difficult times in their lives.

At Birmingham Hospice, our teams are committed to improving quality of life for people living with life-limiting conditions, while also supporting their families and loved ones through one of the most challenging periods they may ever face.

Our Counselling Team is on an exciting journey. We are developing a new pioneering private service, while continuing to enhance the support we provide for hospice clients and their families.

As part of the team, you will provide holistic counselling support for individuals and groups, helping patients, families and bereaved clients explore grief, loss and bereavement in a safe and compassionate environment.

You will deliver a comprehensive therapeutic service for clients referred by professionals or through self-referral, working within the context of palliative care and in line with relevant psychological principles and NICE guidance.

What we are looking for:

· A qualified counsellor registered with an approved professional counselling body, such as BACP, with experience and understanding of loss, grief and bereavement.

· Advanced training in the theory and practice of counselling.

· Practitioner-level knowledge of at least two models of psychological therapy.

· Significant experience of providing counselling in a professional setting.

· Experience of clinical assessment within a counselling setting.

What we offer in return:

· The opportunity to be part of an amazing and growing charity.

· A competitive salary and generous holiday entitlement.

· Access to wellbeing programmes, Reward Gateway retail discounts and financial tools.

· The opportunity to develop and grow your counselling career within the charity sector.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Location: Gwent and South Wales - Bydd ymyriadau'n cael eu darparu ar draws gwahanol leoliadau yn Ne Cymru.

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes. 

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

This role is Fixed Term until 28/02/2027

Closing date: 31/08/2026

The position is subject to rolling recruitment. Interviews will be conducted once a suitable applicant is identified, after which the vacancy will be closed.

Service Delivery Coach

We’re looking for an enthusiastic and motivated individual to join our team as a Service Delivery Coach in North-West England from September 2026

Applications from individuals who are seeking flexible working options are welcomed.

Position: 000015 Service Delivery Coach

Location: Homebased, North West England. However, regular travel across the region will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £29,300 per annum (FTE circa £36632.28 per annum)

Contract: Fixed term until 31 August 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 12 July 2026

Interview Date: 20 or 21 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The purpose of this role is to support and empower Stroke Association Support Coordinators to deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke. 

Whilst a coaching style maybe suitable for many aspects of the role, there will be occasions where strong leadership and management will be needed to ensure Stroke Support Coordinators maintain compliance with contractual policies and procedures and to address any performance related issues.

Supporting our organisation as part of the leadership team you will ensure improvements are led by what matters to people affected by stroke.

You will support and empower Stroke Support Coordinators through a coaching ethos to:

· Deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke. 

· Identify and address capability gaps and build volunteer capacity where required. 

· Build strong relationships with key stakeholders, internally and externally.

· Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators.

About You

You will have experience of:

· Effectively balancing a number of competing priorities.

· Experience supporting remote teams with paid staff and volunteers with experience in growing and developing these teams using a coaching style of management

· Experience in managing performance improvement

· Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway.

· Using excellent communication skills.

· Championing diversity internally and externally.

· Identifying and supporting quality improvement, based on an understanding of how work really happens.

You will be:

· Able to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.

· Approachable, taking time to understand the context of people we work with, supporting thinking and always having people affected by stroke at the centre.

· Experienced in overseeing and supporting change and development.

· Agile in your approach, open to developing your skills, knowledge and experiences and supporting the organisation to move towards our goals and strategic focus.

Applications

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Offering paid internship opportunities for those who are blind or partially sighted across a range of different areas.

Thomas Pocklington Trust is a national sight loss charity supporting blind and partially sighted people to live the lives they wish to lead.

We currently have five internship opportunities available across a range of teams. Full-time and part-time opportunities are available, with all roles paid at the Living Wage Foundation rate.

We offer internship opportunities within a supportive environment where you will be able to develop numerous workplace skills alongside your day-to-day role. You will have the opportunity to network with other interns on the programme.

The key benefits:

• Comprehensive learning and development programme
• A mentor with lived experience
• Competitive compensation
• Technology training
• Employability support from TPT's Employment Team
• Networking with other visually impaired interns

Personal specification:

• This post has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010.

For specific personal specifications, please visit our website to view each role.

We have the following roles available:

• Employer Engagement and Partnerships Intern
• Employment Intern
• Policy and Campaigns Intern
• SLC Projects Intern
• Volunteer and Participation Intern

The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.

EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.

Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.

EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.

As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.

We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.

Please note that the post holder needs to be a qualified psychotherapist/counsellor, with previous experience (paid or voluntary) of delivering 1:1 therapy sessions with children and/or young people.

In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.

‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study

DreamArts has a mission; to transform young lives by fusing arts and therapy.

For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing. 

Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow. 

DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.