Communication manager jobs in London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity for an Events Fundraising Assistant has arisen at the London Legal Support Trust.
The London Legal Support Trust is an independent charity that raises funds for free legal advice services in London and the South East. We support free legal advice centres across London and the South East through the provision of grant funding, supporting sector infrastructure, helping agencies reduce costs and save money via pro bono or discounted schemes.
We are looking for an enthusiastic and organised Events & Fundraising Assistant to help deliver our growing programme of own brand mass participation events and third-party challenge events. Access to justice is at the heart of our fundraising events, and the Events & Fundraising Assistant is a vital part of the team delivering the world's largest one day gathering of lawyers at the London Legal Walk.
You will help with supporter communications, event administration, logistics and event delivery, supporter enquiries and fundraising stewardship ensuring each participant feels inspired and thanked for their contribution to supporting frontline free legal advice charities.
Job description
The Events & Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. You will work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information, and support with the on the day delivery of the event. You will update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.
Main duties and responsibilities (see recruitment pack for more detail)
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Maintain and build on existing LLST fundraising events through supporting delivery - managing sign ups, responding to enquries, drafting event materials and correspondence with supporters.
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Attend, help at and supervise events including registration, set-up, pack-down and stakeholder management.
- Improve and maintain LLST's website and online presence on LLST's social media chanels.
- Administrative duties inlcuding data entry and income processing.
- General support, ensuring LLST’s activities comply with charity, company and general law.
About you
Essential criteria
· Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
· Excellent interpersonal skills, including written and oral communications skills
· Confidence with IT including Microsoft Office suite
· Excellent attention to detail
· Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
· Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
· Highly motivated, with ability to work on own initiative and as part of a small team
· Flexibility and willingness to learn new skills
· Professional, reliable and responsible
· Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
· A positive attitude to problem solving and finding new solutions
Desireable criteria
· Experience of event co-ordination
· Experience of using social media for business
· Knowledge and understanding of Salesforce
· Experience of using social media platforms
Timetable
Closing date: 23 August 2026, 11:30pm (or until sufficient applications received)
Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made.
The successful appointment is subject to satisfactory written references and right to work checks.
The client requests no contact from agencies or media sales.
The Commercial and Estates Director provides strategic and operational leadership of the Quakers in Britain Commercial and Estates teams, and in addition is a part of the Quakers in Britain Senior Leadership Team.
You may or may not be a Quaker, but you’ll be confident working in an environment where our values of simplicity, truth, equality, peace and sustainability are at the forefront of our decision-making. You'll have a track record of applying these values in commercial contexts, as well as a sympathy with the wider Quaker faith and aims.
You will ideally bring a record of achievement in:
- Leadership and management of a multidisciplinary team in the attractions or conferencing sector with knowledge of buildings and facility management, either in the private sector or as part of a complex commercial arm in the public or voluntary sectors.
- Innovative and creative business development.
- Experience in marketing and developing a strong customer base.
For further information and for details on how to apply, please visit our website.
Closing date: 8am on Monday, 24 August 2026.
Shortlisting: w/c Monday, 31 August 2026.
Informal discussions: w/c Monday, 7 September 2026.
Formal interviews: Monday, 14 September 2026.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Are you passionate about peer support, lived experience, and approaches that recognise people's strengths rather than defining them by a diagnosis? Do you believe that those that hear voices or have unusual sensory experiences should have a safe, non-judgemental and supportive environment?
South East London Mind is launching a new Hearing Voices Group in Southwark, offering a welcoming, peer-led space where people can share experiences, connect with others and develop their own understanding of voices and unusual experiences. The group will be delivered in line with the Hearing Voices Network Charter, creating an environment that is validating, trauma-informed and non-pathologising.
We are looking for a Hearing Voices Programme Lead and Facilitator to coordinate and deliver this exciting new programme. You will facilitate a weekly group, creating a safe and validating environment where people can explore their experiences on their own terms, supporting participants to develop their own wellbeing strategies, confidence and goals.
The role will lead the programme including building routes into the service through promotion, outreach and community engagement, and developing strong relationships with Community Mental Health Teams and local partners. You will manage referrals and monitoring and manage sessional co-facilitators with lived experience of hearing voices.
This is a unique opportunity to combine facilitation, community engagement, service development and leadership in a role that centres lived experience and peer support.
We welcome applications from people with a range of backgrounds and experiences.
Key qualities include:
- Group Facilitation: Experience facilitating groups using peer-led, co-produced or community-based approaches.
- Relationship Building: Confidence in developing partnerships with mental health services, community organisations and local stakeholders.
- Organisation and Leadership: Able to mobilise and coordinate a small programme with strong planning, administrative and record-keeping skills
- Empowerment and Inclusion: A commitment to helping people define their own goals and make sense of their experiences in ways that are meaningful to them.
- Professional Boundaries and Safeguarding: The ability to balance trust, autonomy and safety, responding appropriately when concerns arise.
We are particularly interested in applications from people with lived experience of mental health challenges.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 2nd August (11:59pm)
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



About the Role
We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.
In this role, you will:
- Manage complex diaries, schedules, meetings, travel arrangements, and competing priorities.
- Coordinate communications and correspondence, acting as a key point of contact for internal and external stakeholders.
- Prepare meeting papers, briefings, and other documentation, ensuring actions are tracked and followed up.
- Build effective working relationships with senior leaders, members, and external partners.
- Provide secretariat and administrative support to leadership meetings, projects, and governance activities.
- Identify opportunities to improve processes and contribute to an efficient, professional, and inclusive working environment.
About You
You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.
You will bring:
- Experience supporting senior leaders and managing multiple priorities simultaneously.
- Strong organisational, planning, and time-management skills.
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of stakeholders.
- The ability to handle sensitive and confidential information with discretion and professionalism.
- A proactive, solution-focused approach and a commitment to continuous improvement.
- Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn new systems quickly.
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
Interviews for successful candidates will be held on Thursday, 20th of August in London.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.
Applicants must reside and have the right to work in the UK. No agencies please.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
The client requests no contact from agencies or media sales.
Events Fundraising Assistant
Fixed term contract to May 2027
Salary: £27,000 - £30,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
The role is being advertised as full-time, but we would consider someone working 4 or 4.5 days per week pro rata.
Closing date: 5pm, 2nd August 2026
Interviews: 11th and 13th August 2026
An exciting opportunity for an Events Fundraising Assistant has arisen at World Cancer Research Fund (WCRF).
WCRF is the UK's leading cancer prevention charity, focusing on the link between cancer and risk factors such as diet, body weight and physical activity. Through world-leading research, trusted health information and public engagement, we empower people to make informed lifestyle choices to reduce their cancer risk.
We are looking for an enthusiastic and organised Events Fundraising Assistant to help deliver our growing programme of challenge events and community fundraising activities on a fixed-term contract to May 2027. Supporting the Events, Community and Digital Fundraising Manager, you will play an important role in delivering an excellent experience for our supporters from the moment they register through to event day and beyond. You'll help with participant communications, event administration, fundraising stewardship, supporter enquiries, logistics and event delivery, ensuring every supporter feels valued and inspired throughout their fundraising journey.
This is an exciting time to join the team as we continue to invest in our mass participation fundraising programme. With our London Marathon team continuing to grow alongside an expanding portfolio of overseas marathons, virtual challenges and community fundraising initiatives, you'll have the opportunity to gain experience across a wide range of fundraising activities while helping to generate vital income to support our mission of preventing cancer. This is an ideal opportunity for someone looking to build a career in fundraising, offering hands-on experience across events, community and digital fundraising within a supportive, ambitious and growing team where you'll be encouraged to develop your skills and take on new responsibilities.
We're looking for someone with excellent organisational and communication skills who enjoys building relationships and providing outstanding supporter care. You may already have experience in fundraising, events, customer service, administration or another people-focused role, or you may be looking to take your first step into the charity sector. Above all, you'll be proactive, enthusiastic and keen to learn, with the ability to manage multiple priorities, work accurately and collaborate effectively as part of a small, ambitious team. Experience of using Microsoft Office packages and CRM systems would be an advantage, while an interest in social media, digital marketing or challenge events would be welcomed.
As our team of supporters is rapidly expanding, we’re particularly keen to hear from candidates who are immediately available for an August 2026 start date.
At WCRF, using AI to work smarter and deliver greater impact is part of everyone’s role and candidates should be open to exploring new, and more efficient, ways of working through the use of AI.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Building Safety Resident Liaison Officer
Hours: Full-time
Work Pattern: Monday – Friday 9am - 5pm
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £38,188 per annum
Contract: Permanent
We are currently recruiting for the exciting role of Building Safety Resident Liaison Officer, a key role supporting resident engagement, communication, and coordination across building safety, remediation, and wider compliance activity.
In addition to supporting the successful delivery of remediation and safety improvement works, you will help deliver ISHA’s Resident Engagement Strategy for HRBs by maintaining regular communication with residents, supporting consultation activity, gathering feedback, and helping residents understand how building and fire safety arrangements affect them.
Working closely with the Head of Building Safety, Building Safety Manager, Housing, Development, and contractor partners, you will also support the coordination of resident support information, including assistance with PEEPs or equivalent resident support processes in line with ISHA policy, and help ensure ISHA meets its duties under the Building Safety Act 2022, Fire Safety Act 2021, and associated regulations while maintaining a strong resident focus.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times, we know we’ll achieve nothing unless we are equally ambitious for our own people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring and be their best self to work.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme, and other great benefits. We have an evolving wellbeing offer that is being developed following employee feedback, and we will invest in your professional development with ongoing training and career development opportunities.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?
If this sounds exciting, we want you on our team. Please do submit a completed application
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 9am Tuesday, 4th August 2026
Interview: Week commencing 10 August 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
When you submit your final application with your CV and a covering letter tell us:
(a) Why do you feel you’re a strong fit for this role, with reference to the job description and person specification.
(b) Tell us about a time you supported residents through disruptive works, a safety issue, or a sensitive housing matter. How did you communicate with residents, manage concerns, and help achieve a positive outcome?
(c) What motivates you most about working in building safety and compliance within social housing, particularly in a role that helps residents understand safety measures, planned works, and their impact?
(d) How do you manage competing priorities and deadlines across multiple residents, projects, and compliance workstreams while maintaining accurate records, clear communication, and a high standard of service?
(e) Anything else you feel is relevant, including your experience of resident engagement, explaining technical or safety information in plain English, working with contractors or internal teams, and supporting compliance or building safety activity.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme.
Applications sent without a covering letter outlining how your skills and experience match the role, as well as expressing your motivation for applying for the role will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The key responsibilities will include Project coordination, coordinating financial information, monitoring campaign activities, assisting with donor reporting and proposal writing, engaging with and coordinating EIA team members in planning, delivery and performance tracking, liaising with external stakeholders including donors and advocacy partners, supporting with the production of campaign and communication materials and providing support for organising workshops and events.
Key areas of responsibility
Finance
- Assist with budgets for all project-related activities, complete reconciliations and accurately reporting expenditure during trips
- Collaborate with Finance to support on campaign budget performance and donor expenditure
- Support day-to-day financial processes, including preparing reports, processing invoices and responding to internal queries.
- Prepare and distribute monthly budget updates
- Track expenditure, ensure it is allowable under the campaign grant conditions and conforms with the terms of the various grant agreements
- Support with preparing budget forecasts, updates and maintain trackers
- Ensure timely and compliant processing of payments to consultants and partners
- Maintain accurate financial records, ensuring documentation is complete and compliant with audit requirements.
Strategic Planning
- Contribute to the development of annual campaign plans and support in development of strategic goals, KPIs and budgets
- Contribute to the production and delivery of strategies as part of an integrated planning process involving all departments
- Participate in the development of work streams and business plans
- Assist in the production and delivery of campaign strategies through an integrated planning process involving all departments
Operational Management
- Support operational delivery and logistical support of campaign/department activities through scheduling, logistics and administration.
- Support preparation of reports and campaign materials
- Support procurement, bookings and document processing to keep delivery on track.
- Keep grant calendars up to date
- Participate in and coordinate logistics and follow up for project meetings, workshops or events.
- Ensure effective collaboration, not just within your team but across other campaigns and functions
Campaigning
- Participate in campaigning and research activities as required
- Participate in and coordinate logistics and follow up for project meetings, workshops or events. Coordinate with other members of the team to deliver campaign activities
- Support project tracking and delivery, ensuring milestones and deliverables are being met in line with grant and strategic requirements
Partnership
- Ensure up-to-date campaigns network files are maintained and available to the team
- Support partner coordination and contractor relationships, as appropriate, ensuring reporting and deliverables are timely, compliant and aligned with campaign goals
Donor Management
- Liaise with internal teams and project partners to identify fundraising opportunities, gather information and ensure smooth communication, escalating issues where needed.
- Provide support across all donor reporting, funding proposal development coordination, campaign planning, and partner/departmental coordination, including drafting materials and maintaining workplans.
- Assist with preparation of contracts for and manage sub-grants for partners and/or consultants, in particular ensuring donor and financial compliance and best practice grant management
- Assist with narrative reporting and preparing budget sections of grant applications, ensuring strategic alignment and measurable outcomes
- Assist with preparation of contracts for and manage sub-grants for partners and/or consultants, in particular ensuring donor and financial compliance and best practice grant management Participate in other fundraising activities as required
Communications
- Manage design, translation and printing of project materials, acting as main or first point of contact for requests to the Communications department
- Write up meeting notes and circulate to the relevant teams
- Liaising with other Project Officers and departments to ensure effective communication and collaboration across all functions
- Support media monitoring and content collation
Monitoring and Evaluation
- Ensure campaign materials, including video files, stills and reports, are organised and accessible through EIA’s information management systems
- Maintain comprehensive and organised records of campaign activities, financial information, contacts and historic archives
- Collect, analyse and manage data and information for assessing project progress in line with the project strategy
- Contribute to MEL framework implementation, organisation-wide protocols, and facilitate quarterly reviews
- In coordination with the Campaign Lead, conduct internal learning reviews and adapt campaign approaches based on evidence and results
Person Specification
- Proven experience maintaining project budgets, conducting financial analysis, and ensuring donor compliance in a non-profit or international development context.
- Experience assisting with the development of funding proposals, and liaise with donors.
- Experience contributing to strategic planning processes and coordinating multi-stakeholder campaign activities.
- Proficiency in Microsoft 365, SharePoint, and project management tools (e.g., Asana, Trello, Smartsheet)
- Experience managing external partners and contractors, including contracts, deliverables, and sub-grant compliance
- Strong interpersonal and stakeholder management skills, with experience building effective relationships across diverse teams, partners and donors
- Strong knowledge or interest in the campaign subject
- Experience in assisting with funding from charitable foundations and statutory sources
- Able to perform satisfactorily in a pressurised environment
- Broad education and excellent verbal and written communication skills in English.
- Strong organisational skills (information and data management, planning etc.)
- Effective at identifying, analysing and resolving complex problems with practical solutions
- Able to demonstrate initiative and collaborative decision making
- Able to work flexibly and under pressure, juggling multiple activities and effectively prioritise workload
- Able to develop effective relationships with a wide range of partners, stakeholders and team members and promote teamwork
- Prepared to take ownership and hold yourself accountable for the duties that you are responsible for
- Committed to the pursuit of EIA UK’s values and goals.
The client requests no contact from agencies or media sales.
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
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Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
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Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
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Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
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Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
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Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
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Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
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Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
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Ensure at least 90% of queries receive an initial response within 24 hours.
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Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
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Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
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Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
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Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
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Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
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Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
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Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
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Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
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Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
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Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
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Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
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Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
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Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
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Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
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Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
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Take ownership of more complex hosted partners with advanced operational or financial requirements.
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Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
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Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
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Experience in operations, client service, or relationship management within HOST.
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Strong organisational skills with a focus on accuracy, responsiveness, and care.
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Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
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Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
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A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
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90% of hosted partner queries receive an initial response within 24 hours
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Maintain a hosted partner satisfaction score of 90% or higher
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Resolve invoice corrections and payment requests within agreed monthly timeframes
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Escalate all identified risks within 8 hours of detection
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Ensure SOPs and system records are reviewed and updated on a monthly basis
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Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
About the role
This is a role for an experienced financial leader who can think strategically to ensure financial sustainability and resilience. You will enjoy being part of a mission driven team, be able to translate numbers into insight, and understand the importance of relationships, collaboration and trust.
Who We Are
Merton Connected strengthens the voluntary, community and faith sector and supports organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade, and deliver services including Healthwatch Merton, the Home Visits Library and Merton Giving, the borough’s place-based giving scheme.
Our new 2025–2030 Strategy sets out a bold vision: A borough recognised for resilience, inclusion and community connection. To achieve this, we need strong internal foundations, and that includes a confident, people‑centred Finance Manager who can help us grow sustainably, work collaboratively, and prepare for the challenges facing the sector.
Our strategy commits us to being:
- A Convenor - bringing people together.
- A Capacity Builder - strengthening organisations.
- An Incubator - developing new ideas.
- An Amplifier - making community voices heard.
To deliver this, we need financial leadership that is:
- Strategic but not disruptive
- Supportive, not siloed.
- Collaborative, not transactional
- Forward looking and resilient
You will help ensure Merton Connected remains financially strong, transparent, and sustainable for the future while maintaining excellent relationships with partners, funders, commissioners and community organisations.
KEY RESPONSIBILITIES
Strategic Financial Leadership
- Support long term financial planning, scenario modelling, and risk management, including exploring income diversification.
- Ensure financial systems remain proportionate, efficient, and aligned with our strategic pillars.
- Help the organisation prepare for sector wide challenges such as rising demand, funding pressures, and increased complexity.
- Support the Quarterly Finance Sub Committee Meetings and attend Board Meetings
Annual Accounts and Audit
- Prepare year‑end accounts in line with the Charities SORP.
- Work closely with auditors to ensure a smooth, timely audit process.
- Draft the financial commentary for the Trustees’ Annual Report.
- Ensure compliance with legal and regulatory requirements, including Charity Commission, Companies House, and HMRC.
Oversight of Day to Day Finance Operations
- Produce clear, accurate quarterly management accounts and cash flow forecasts with meaningful commentary.
- Work closely with the Assistant Accountant, providing them with support and direction.
- Maintain oversight of income, expenditure, payroll, reconciliations, and journals.
- Ensure robust tracking of restricted funds, project budgets, and grant reporting.
- Strengthen internal controls and financial procedures.
Building Strong Relationships Across the Organisation
- Work collaboratively with department leads, supporting them to understand budgets and forecasts.
- Communicate financial information to colleagues and the Board in a clear, supportive, and accessible way.
- Contribute to a positive, team‑centred culture that reflects our values of Empowering, Collaborative and Inclusive.
Customer relations with partners and funders
- Provide timely, accurate financial information for commissioners, funders, and partners.
- Build confidence with stakeholders through professionalism, clarity, and responsiveness.
- Support collaborative funding bids, shared investment pathways, and partnership‑led projects - aligning with our Convenor and Incubator roles.
Support innovation and organisational development
- Work with Head of Operations to develop and embed robust and effective financial systems
- Help us test new approaches, pilot ideas, and strengthen our internal resilience.
- Ensure financial systems support accurate and timely information, as well as innovation and collaboration.
- Contribute to business planning, strategic development, and organisational learning.
PERSON SPECIFICATION
Essential
- Qualified accountant (ACA, ACCA, CIMA or equivalent).
- Experience producing management accounts and year‑end accounts in the charity sector.
- Strong understanding of restricted funds, project accounting, and the Charities SORP.
- Excellent communication and interpersonal skills - able to build trust with colleagues, trustees, and partners.
- A collaborative, team‑centred approach.
- Ability to think strategically and anticipate future challenges.
- Commitment to our values: Empowering, Collaborative, Inclusive.
- Ability to present reports to the Finance Sub Committee and Board
- Ability to represent the organisation with funders stakeholders when needed.
- Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
- Commitment to confidentiality, safeguarding, equality and diversity.
Desirable
- Experience in infrastructure, health, community, or multi funded charities.
- Familiarity with NHS/ICB (Integrated Care Board) funded programmes or local authority contracts.
- Experience with cloud based accounting systems such as Xero, Sage or QuickBooks
- Understanding of the voluntary sector landscape and its emerging pressures.
Who This Role Is Perfect For
Someone who:
- Brings solid charity financial management and reporting experience.
- Enjoys being part of a friendly, purpose‑driven team.
- Communicates well with non‑finance colleagues.
- Can balance strategic thinking with hands‑on oversight.
- Values relationships as much as spreadsheets.
- Wants to help build a more resilient, connected, and inclusive Merton
We support support voluntary, community, faith and social organisations to grow, collaborate and thrive.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Small Woods Association
Small Woods Association is the national charity supporting sustainable woodland management for people, nature and the economy. We work with woodland owners, communities and businesses to bring woodlands into active management, creating environmental, social and economic benefits.
The job
We expect you to:
- raise income from a range of sources including trusts, foundations, corporate partners, donations and community fundraising
- identify and develop new funding opportunities
- prepare high-quality funding applications and reports
- help raise our profile through marketing, communications and digital media
- support campaigns that grow membership, fundraising and awareness of SWA
The person
You should demonstrate:
- excellent written and verbal communication skills
- a successful track record of securing diverse funding
- excellent organisational skills with the ability to manage multiple priorities
- self-motivation and the ability to work independently
- an interest in the charity, environmental or woodland sector
Conditions
- Remote working with occasional visits to our Coalbrookdale Office and other locations as required
- Flexible working hours, provided deadlines are met
- Equipment provided
- 25 days annual leave (pro rata) plus bank holidays
- Contributory pension scheme
The client requests no contact from agencies or media sales.
The role will support Just a Drop’s fundraising growth, across a variety of functions and systems, inspiring continued support for our sustainable water, sanitation and hygiene programmes worldwide.
Just a Drop is an international development charity working to bring safe water, sanitation and hygiene education to communities in need, transforming lives. Our safe water projects have benefitted over 1.9 million people since we began in 1998.
We’re looking for a confident, positive self-starter motivated to take the initiative across a varied and interesting workload. Working in the highly committed and professional Fundraising and Communications team, the Development Officer will provide support to the team and take responsibility for certain areas of work.
The role is an important and valued role within the organisation, which will make a huge impact on our development. Over the past three years, we’ve seen real growth, and forecast further growth in the years to come.
This is a great opportunity at a positive, professional and passionate organisation making a real difference to people’s lives.
Job Description
Develop and take responsibility for proposals to trusts and foundations, with support from the Head of Fundraising and Communications, managing our pipeline and funder records on Salesforce
Provide support for Just a Drop events, particularly our annual Golf Day (September), World Travel Market (November) and Travel United Cup event (May). This includes supporting with event recruitment, liaison and logistics
Support the Business Development Manager in growing Just a Drop’s corporate partnership pipeline across sectors including travel, hospitality, sustainability and responsible business: providing relevant research; supporting outreach; prepare pitches and presentations; and attend meetings where appropriate
Represent Just a Drop at industry events, networking opportunities, conferences and partner events, building relationships with potential supporters, corporate contacts and sector stakeholders
Support the effective management and development of Just a Drop’s Salesforce system (Flow)
Attend occasional evening and out-of-office events where required to support relationship building and charity visibility, acting as an enthusiastic ambassador for Just a Drop’s mission and impact
Provide support across the Just a Drop Fundraising and Communications team, across a range of tasks, helping us to grow our income
Keep up to date with fundraising trends, emerging funding opportunities and sector best practice, sharing ideas that help Just a Drop continue to grow
Any other duties relevant to the role
Person Specification
Skills and abilities:
· Excellent writing skills, with an ability to create compelling proposals and communications
· Ability to research, identify and engage prospective supporters
· Excellent verbal communication skills
· Ability to liaise with a wide variety of stakeholders, with excellent interpersonal skills
· Experience in the charity sector would be beneficial, but is not essential
· Experience using CRM systems such as Salesforce would be desirable
· Experience of using Canva would be desirable
Personal attributes:
· Flexible attitude to working on a variety of projects and different areas
· An ability to use initiative, a self-starter, with a can do attitude and the ability to work independently and as part of a team
· Confidence representing an organisation externally and building professional relationships
· Strong organisational and workload management skills
· Positive and friendly outlook
· Able to undertake occasional travel, with out of hours work
· Confident
· Motivated
To apply for the role, please send your CV and a cover letter of not more than two sides.
The deadline for applications is Thursday 20th August, with first interviews w/c Tuesday 1st September.
We’ll look forward to receiving your application.
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
The client requests no contact from agencies or media sales.
Manage our Puppy Sponsorship and Regular Giving programmes to make a tangible difference by directly funding life-changing assistance dogs for disabled people.
About Canine Partners
At Canine Partners, we breed, train, and support expert assistance dogs to create loving, life-changing partnerships with disabled people. Across the UK, we support people with a variety of physical disabilities and their families, carefully matching them with a dog that suits their needs, personality, and lifestyle.
Our dogs bring confidence and independence, love and companionship, reducing reliance on carers and giving people the freedom to live life their own way.
The Role
Position: Individual Giving Officer (Sponsorship & Regular Giving)
Hours: 37.5 hours per week
Location: Homebased
Travel: Occasional travel to the National Training Centre, in Leicestershire to support during busy appeals and quarterly fundraising meetings.
You will be responsible for the management and growth of the charity’s puppy sponsorship and regular giving programmes. You will be building relationships with supporters and internal stakeholders, co-ordinating communications and updates, managing sponsorship and payment records and helping to raise funds to support the organisations aim and objectives.
What You'll Be Doing
- Raising funds via our new look Sponsor a Puppy scheme and regular giving programme.
- Coordinate day to day operations of the puppy sponsorship programme.
- Act as the main point of contact for puppy sponsors and regular giving supporters.
- Build positive long-term relationships with supporters.
- Work with the Communications Team to create pupdates, social media posts and sponsorship campaigns and collect puppy photos, stories and progress updates from staff and volunteers.
About You
- Demonstrable experience in individual giving and appeal/communications management.
- Demonstrable experience of managing campaigns/ communications and appeals on all digital platforms.
- Ability to manage a varied workload and take initiative to prioritise.
- A successful track record of securing and maintaining income from individuals.
- Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Ready to Make a Difference?
If you are excited about this role, don't hesitate to apply! We welcome applicants who bring unique perspectives or transferable skills such as marketing, and would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 10 August 2026
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-229 764
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Marketing Executive
REPORTING TO: Senior Marketing Manager
HOURS: 36.25 / Full time
JOB TYPE: Full time — Permanent
SALARY: £26,500
At Waverley Abbey, we’ve got an important job to do: to extend and build the Kingdom of God through encounter with Him, through education, encounter and enterprise – for spiritual and cultural renewal for this generation and generations to come.
Job Purpose As a Marketing Executive at Waverley Abbey, you’ll play a crucial role in supporting the Marketing Department by executing digital marketing campaigns (predominantly email and social) and other key marketing activities as needed. The role encompasses all areas of marketing execution and will develop and grow with the right candidate. However, your primary focus will be on digital marketing: organic social media, email comms and marketing, community engagement, and paid social media. By doing so, you’ll help increase brand awareness, drive engagement, and expand our reach among both existing supporters and new audiences.
Organic Community Social Media Management
> Manage organic social media channels, ensuring consistent and engaging content across platforms.
> Plan, schedule, and publish posts that reflect Waverley Abbey’s mission and values.
> Monitor performance, identify opportunities for growth, and optimise content for engagement and reach.
> Increase community engagement across digital platforms by monitoring and responding to reviews, comments, and messages in a timely and brand-appropriate manner.
> Foster positive interactions that strengthen relationships and enhance brand reputation.
> Provide regular insights to the team on engagement trends and feedback. Paid Social Media Ads Management
> Support the execution of paid social media campaigns across platforms such as Meta, LinkedIn, and TikTok.
> Monitor performance, optimise ads for ROI, and provide regular reports to the Senior Marketing Manager and Head of Marketing and Communications. Email Campaign Set-Up
> Build and schedule email marketing campaigns, including building/designing the emails, list segmentation, content creation, scheduling, and performance reporting. Ensure emails are optimised for deliverability, open rates, and click-through rates.
> Ensure emails are optimised for deliverability, accessibility, open rates, click-through rates and email best practice standards.
> Support continuous improvement through testing and data-driven recommendations. Brand Management
> Support the implementation of the organisation’s brand guidelines across all digital marketing activities.
> Ensure consistency and alignment with brand values, messaging, and visuals. Support Strategy Development
> Contribute to the development and execution of marketing strategies and campaigns that increase brand awareness, drive engagement, and expand our reach to both existing supporters and new audiences. Collaborative Working
> Contribute to a positive, collaborative, and supportive environment within the Marketing & Communications team.
> Provide technical guidance and support to team members regarding digital marketing tools and platforms, helping to build a culture of continuous learning and development. In Addition
> Carry out any other reasonable tasks as requested by your line manager or as required by the needs of the organisation.
Requirements - Essential
>Due to the nature and context of this role, there is a genuine occupational requirement for the postholder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. The postholder will be expected to affirm the Statements of Faith of Waverley Abbey Trust and to demonstrate a commitment to its Christian ethos in the way they carry out their duties.
> Excellent written and verbal communication skills with the ability to devise compelling, on-brand and audience-relevant copy with little external input
> Exceptional attention to detail, with outstanding spelling, grammar and proofreading skills, and the ability to consistently produce accurate, high-quality content
> Excellent working knowledge of HubSpot for both email creation, social media scheduling and CRM management
>Good level of experience of paid social media advertising platforms and strategy (e.g., Facebook Ads Manager)
>A passion for marketing and a keen interest in utilising digital channels
> The ability to work effectively in a collaborative team environment.
> Excellent organisational skills with the ability to manage multiple
> tasks and meet deadlines in a fast-paced environment.
>An appetite to learn on the job and deepen skills Requirements
Desirable
>A qualification in digital marketing or a relevant field.
> Experience working in marketing for a Christian charity or organisation.
>AI tool management – using AI tools to work smart not hard
MAIN TERMS OF EMPLOYMENT Type of contract Full time permanent. Salary range £26,500 Hours of work 36.25 hours per week Place of work Hybrid working pattern, two days minimum in office, Waverley Abbey House, Farnham. Pension and life assurance After satisfactory completion of the probation period, you will be eligible to join the Group Personal Pension plan. Employees contribute a minimum of 5% of salary when joining Aegon (the company pension scheme), with Waverley Abbey contributing 3% in the first year, increasing to 5% thereafter. Annual holiday 25 days pro rata (plus public holidays) per calendar year.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.
You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.
Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home.
About you:
- You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
- You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
- You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
- You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
- You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified.
Suitable candidates will be invited to a second stage interview.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We are looking for a Global Senior Mid-Level Giving Manager, to lead the strategy, growth and development of a global mid-level giving programme responsible for growing income and strengthening donor engagement and retention.
Location:
This is a hybrid working - 2 days per week in the Surrey office.
The role:
Lead the global mid value programme - driving strategic development, and grow the and expansion into priority markets.
Deliver exceptional donor stewardship- building strong, meaningful relationships with members and supporting long-term engagement and increased giving.
Develop donor acquisition and pipeline growth- identifying new prospects, growing the donor pipeline and working closely with colleagues across Global Philanthropy, Individual Giving, Digital and CRM.
Use insight to inform decisions- Monitoring performance, reporting accurately through Salesforce and optimising donor journeys to support income growth.
About you
You'll need to bring proven experience in mid-level, major donor or high-value fundraising, with the ability to lead or scale a fundraising programme and deliver clear income growth.
You'll be a confident relationship-builder, who is able to create compelling donor communications, develop strong stewardship plans, and work collaboratively across an international fundraising team.
Strong written and oral communication skills, with the ability to create compelling narratives for diverse donor groups
A proactive, positive and adaptable approach, with excellent organisation and prioritisation skills.
Why this role
This is an exciting opportunity to help connect passionate supporters with an incredible animal welfare charity dedicated to paving the way for a new era where people, wildlife and the planet thrive. You would be joining a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- 24/7 GP access, Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme
- Defined contribution pension scheme
- Free onsite parking and office next to mainline station and much more!
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Friday 21 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: Thursday 27 August 2026
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.