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Performance and Insight Coordinator
Full time, 37.5 hours per week
Remote (UK), home working with regular travel
Salary £39,004 per year, plus benefits
About the Role
Here at Fire Fighters Charity, we are here to help all serving and retired members of the UK’s fire family to live healthier and happier lives.
We’re looking for a Performance and Insight Coordinator to help us better understand our performance, impact and relationships, and use that insight to drive improvement across the organisation.
Working within our Change and Innovation team, you’ll play a key role in bringing together data, feedback and relational insight from across the organisation and our partners. You’ll gather and analyse both quantitative data (such as service performance and reach) and qualitative insight (including staff feedback, stakeholder views and “soft signals”) to build a complete picture of how we’re performing.
You’ll work closely with colleagues across teams and with external partners, including Fire and Rescue Services (FRS), to capture and analyse relationship insight. By connecting this with performance data, you’ll help identify emerging trends, risks and opportunities.
A key part of the role will be turning complex information into clear, actionable insight. You’ll produce dashboards, briefings, heatmaps and reports tailored to different audiences, enabling teams and leaders to make informed decisions and continuously improve.
You’ll also support strategic planning and innovation by feeding insight into change activity, tracking learning, and helping embed a culture of reflection, feedback and improvement across the organisation.
This role is subject to a basic DBS check.
About You
You are confident working with both data and people, able to bring together numbers, feedback and observations to tell a clear and compelling story.
You’ll have experience in a role involving data, as well as research, engagement or service delivery, with a proven ability to analyse diverse information and translate it into meaningful insight. You’re comfortable working across teams in a complex organisation and understand the importance of strong stakeholder relationships.
You’re a skilled communicator, able to present information clearly to a range of audiences, including senior leaders and non-specialists. You’re also highly organised, able to manage multiple priorities and work collaboratively across geographically dispersed teams.
With strong emotional intelligence and listening skills, you can create safe spaces for feedback and ensure insight is captured consistently. You’re comfortable navigating ambiguity, spotting patterns, and identifying what matters most.
You’ll also bring:
Above all, you’re motivated by using insight to drive positive change, improve services, and strengthen relationships.
How to Apply
Please submit your application via our online portal, no later than midnight on 7 June 2026.
Interviews are planned for week commencing 15 June 2026.
If you need support or adjustments to enable you to make your application, please contact the People Team directly.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.
Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:
In the three years since Martingale launched, we have supported over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.
As Operations Manager, you would ensure the smooth running of day-to-day operations and to lead special projects that tackle big organisational questions. Working closely with the Director of Operations, you will support the development and improvement of Martingale’s systems and processes. You will also have the opportunity to lead standalone projects that require structured problem-solving and strong judgement including preparing Martingale for spin out. You will bring clarity and traction across multiple workstreams, working closely with senior colleagues and external partners.
We are looking for a strategic thinker with a proactive approach to their work, who can identify and help resolve issues, and recognise opportunities. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Operations Manager will be employed by Purposeful Ventures.
About Purposeful Ventures
Purposeful Ventures partners with social entrepreneurs and philanthropists to improve the education and well-being of young people from their earliest years.
We define and diagnose the issues affecting children and young people, analyse evidence and explore the most promising solutions. We then select, accelerate and, where we find a gap, incubate organisations which tackle those issues. We offer more than just funding to our charitable organisations. Our expertise, operational experience and networks enable us to deliver tailored, hands-on support with a relentless commitment to system change.
We are working with a wide range of organisations across the following portfolio areas to build and strengthen outstanding organisations that deliver systemic impact.
Key Responsibilities:
Special Projects
A significant and distinctive part of this role involves leading standalone analytical and operational projects that tackle substantive, open-ended questions. These will vary over time and will require intellectual curiosity, the ability to work with ambiguity, and the capacity to produce clear, high-quality outputs such as reports or proposals. Current and anticipated examples include:
Operational infrastructure and continuous improvement
Liaise with colleagues across the organisation to understand business needs and issues, and develop and implement appropriate solutions to drive efficiency and impact, including:
Generalist Support and Cross-Functional Contribution
The Operations Manager will be a flexible and collaborative colleague, capable of contributing across different parts of the organisation’s work where needed:
Other
Key Requirements:
Essential Criteria
Experience and skills
Essential
Desirable
Personal Characteristics
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Overview
Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.
This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.
These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.
2. Contract Details
Salary: £30,000 per annum
Hours: Full-time (35 hours per week) – part-time considered
Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)
Location: Home-based with regular travel across your region
Regions: North / Midlands / South
3. Role Purpose
You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.
You will work closely with Young Ambassadors to:
· Develop their confidence and leadership
· Support them to plan and deliver activities
· Build partnerships across schools, sport, and health sectors
4. Key Responsibilities
Programme Delivery
· Lead delivery of the Young Ambassador Programme within your region
· Support the recruitment, onboarding, and engagement of Young Ambassadors
· Deliver or facilitate training sessions and group activities
· Support young people to co-design and deliver social action projects
Supporting Young Ambassadors
· Provide ongoing support, guidance, and encouragement
· Create a safe, inclusive, and engaging environment
· Support young people to develop confidence and leadership skills
Activity and Events
Support delivery of:
· School visits
· Community engagement activities
· Regional multisport events
· Awareness campaigns (including World CP Day)
These activities form a core part of the programme’s impact and youth-led delivery model.
Partnerships and Engagement
Build relationships with:
· Schools and education providers
· Health and medical professionals
· Sports clubs and community organisations
Support partners to engage with the programme and Young Ambassadors
Planning and Coordination
· Plan and coordinate regional delivery in line with programme timelines
· Manage logistics for sessions and events
· Maintain regular communication with the national team
Monitoring and Reporting
· Track attendance, activity, and engagement
· Collect feedback and evidence from delivery
· Contribute to programme reporting, including the 6-month progress report
Safeguarding and Compliance
· Ensure all delivery follows safeguarding policies and procedures
· Complete risk assessments for activities
· Maintain safe and inclusive delivery environments
5. Personal Specification
Essential
· Experience working with young people in community, youth, or sport settings
· Strong communication and relationship-building skills
· Ability to plan and deliver activities or programmes
· Organised and able to manage multiple priorities
· Ability to work independently and as part of a team
· Commitment to inclusion and supporting young people
Desirable
· Experience working with disabled young people or inclusive programmes
· Understanding of cerebral palsy or disability inclusion
· Experience working with schools, health professionals, or community partners
· Experience delivering training or workshops
6. Working Pattern
You will receive:
· Full induction and programme training
· Ongoing support from CP Sport’s national team
· Regular check-ins and supervision
· Opportunities for professional development
7. Safeguarding
CP Sport is committed to safeguarding and promoting the welfare of children and young people.
All staff will be required to:
· Complete safeguarding training
· Undergo an enhanced DBS check
· Follow all safeguarding policies and procedures
8. Recruitment Process
We are looking for candidates who can start as soon as possible.
· Applications will be reviewed on a rolling basis
· Interviews will be scheduled as suitable candidates are identified
We encourage early applications.
To influence the sector & wider society to that every person with cerebral palsy has the opportunity and choice to enjoy being physically active.

The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for a Non-Medical Prescriber (NMP) to join our service to lead on delivery of Hostel In Reach clinics.
Our NMP’s are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues.
No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.
Where: Camden
Hours: 37.5 hours per week
Contract Type: Permanent
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
About you:
What we will give to you:
25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only we will not be engaging agencies for this vacancy.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary is subject to review in line with the 2025/26 pay award.
Salary Range (pro rata if part time)
CGL points 43 to 48 (£47,792.23 - £53,329.99)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
2/6/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.
The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.
Role Requirements
Duties will include but not be limited to:
Strategic Leadership & Direction
Programme Development & Design
Programme Delivery & Operations
Performance, Monitoring & Impact Measurement
Stakeholder & Partnership Management
· Build and maintain strong relationships with:
Team Leadership & Management
Quality Assurance & Governance
Resource & Content Oversight
Financial Oversight
Innovation & Continuous Improvement
· Oversee development of all programmes and associated content and resources
Person Specification
Essential
· Educated to degree level or have the equivalent experience
· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors
· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience
· Proven track record of developing, delivering, and scaling programmes with measurable impact
· Experience working with a range of stakeholders, including partners, funders, and communities
· Experience managing budgets and resources effectively
· Experience of delivering regional and national programmes
· Strong understanding of programme design, delivery, and lifecycle management
· Understanding of partnership working and stakeholder engagement approaches
· Awareness of relevant policy, regulatory, and safeguarding requirements
· Strong strategic thinking skills with the ability to translate vision into actionable plans
· Excellent planning, organisational, and project management skills
· Ability to manage multiple priorities and complex programmes simultaneously
· Strong analytical skills with the ability to interpret data and drive continuous improvement
· Ability to define KPIs and measure programme success effectively
· Excellent interpersonal and communication skills, with the ability to influence and build relationships
· Proven ability to lead, motivate, and develop teams through coaching and performance management
· Strong commitment to quality, impact, and continuous improvement
· Collaborative and inclusive leadership style
· High level of integrity, accountability, and professionalism
· Adaptable and resilient in a dynamic and changing environment
· Passionate about the organisation’s mission and values
Desirable
· Experience of working in gambling harms prevention sector or another similar or related field
· Experience of operationalising strategic plans
· Experience in developing harm prevention programmes and or interventions
· Knowledge of sector trends, innovation, and best practice
· Leadership qualification
· An understanding of public health frameworks and approach to harm prevention
· An understanding of PSHE, PSE, Learning for Life and Work
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Employability Events and Partnerships Manager
London, Greater London (Hybrid)
£32,190 per year
Full-time
Permanent
Job description
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting an Employability Events and Partnerships Manager to aid our team in delivering our unique programme supporting young people into further education and employment. If you….
• Have a keen enthusiasm for working with young people and facilitating engaging and inclusive employability activities to equip ThinkForward young people for further education and sustained employment
• Are process driven and organised, with experience in planning and delivery across multiple programmes and projects
• Possess the ability to develop new and maintain our strong external business partnerships that support the delivery of employability programmes
• Can influence ThinkForward’s careers advice through expertise and insight around the local educational and employment landscape
• Have the skills to use data to plan, analyse and evaluate employability and progression activities
• Can lead on cultivating and onboarding new business partnerships in the London area
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter. Your cover letter should answer the following questions:
1. Can you share an example of where you have project managed and delivered employability events or programmes, such as ‘ready for work’ activities?
2. Describe your experience of building and maintaining relationships with external partners, such as employers or corporate organisations, to support employability outcomes.
3. How have you used data, local labour market insight, or feedback to plan, deliver, and improve employability activities or progression programmes?
4. Can you give an example of how you have worked collaboratively with internal teams and external partners to deliver successful employability initiatives?
The client requests no contact from agencies or media sales.
In the role of Partnership Lead, you will play a pivotal part in a fast-growing, pioneering charity supporting young men leaving prison to build stable, rewarding lives.
Switchback is a charity rooted in relationships and nowhere is this more critical than in our partnerships with organisations providing training, education, and employment opportunities for the young men (Trainees) we support following release from prison.
This role holds primary responsibility for developing, managing and continuously improving Switchback’s partnership ecosystem across all 10 pathways, ensuring that Trainees have access to high-quality and diverse range of opportunities that support sustained rehabilitation outcomes.
Success in this role is defined not only by the number of partnerships developed, but by their quality, consistency, distribution across pathways and measurable impact on Trainee progress.
Building on Switchback’s strong reputation for partnership working, this role is expected to strengthen and scale our network in a structured and disciplined way, ensuring that growth is intentional, well-managed and aligned to Trainee need.
The partnerships we develop must enable Trainees to step beyond their comfort zones, supporting meaningful personal development and delivering real, lasting change.
Working closely with the Head of Delivery, you will ensure all partnership activity is aligned with Switchback’s values, delivery model and strategic aims and that Mentors are effectively supported to connect Trainees to the right opportunities at the right time.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Be a part of a supportive team by joining the London District.
Our Net-Zero & Grant Enabler will take the lead in advising, supporting and encouraging our Churches and Circuits across London in accessing and securing funding to aid the development of our Mission Plan, but with a strong leaning towards net-zero initiatives. You must have knowledge of securing funding grants (that’s a given), but you’ll also need to have experience or a strong passion in supporting net-zero schemes. We’d also love you to have some skills in IT applications, some admin know how, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero & Grant Enabler will play a significant role in enabling our churches in London to secure funding to help achieve this goal and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of a Project Delivery Manager.
At Cornerstone Place, we are seeking an exceptional Project Delivery Manager to join our high‑performing, mission‑driven team at a pivotal moment in our journey. This role will play a critical part in delivering our Impact First Social Housing® projects, creating safe, stable homes for people who need them most, keeping the assets in the hands of the impact makers.
The position is offered on a permanent basis, with flexible remote working and regular national travel to project sites across England.
Who We Are
Cornerstone Place is a multi‑award‑winning social enterprise with a bold ambition to create 100,000 high‑quality social homes by 2034. We exist because the current system is failing too many people: over a million households are waiting for social housing, the country spends £2.2 billion every year on poor‑quality temporary accommodation including, tragically, for over 175,000 children, and families are growing up without stability or security.
We are not a developer seeking margin. We deliver 100% social housing, 0% profit, working with local authorities, registered providers and charities to ensure homes remain in long‑term community ownership. As we enter our next phase of growth, this role will be instrumental in turning bold ambition into lived reality for thousands of people.
The Role
Working closely with our Co‑Founders and partners, you will help deliver complex projects to the highest standards, contribute to the evolution of our systems and processes, and ensure every decision is grounded in impact, quality and long‑term social value. You will translate strategy into delivery, confront challenges honestly, and help drive forward an organisation recognised as one of the UK’s most influential social enterprises; named on the NatWest SE100 list for two years running, with our Co-Founders honoured on the SE100 Pioneers list as leaders shaping the future of the sector.
Day to day, you will take ownership of multiple live projects at varying stages, from pre‑application engagement and support through the planning process, to end‑to‑end delivery, working closely with clients, design teams and professional consultants throughout. You will be responsible for managing consultants, budgets, programmes, on‑site delivery, safety compliance, stakeholder communication, team coordination, and clear reporting to senior leaders and clients.
About You
You will bring accomplished project management skills, experience in housing or construction environments, and a proven ability to lead partners and manage stakeholders with confidence. Highly organised and detail‑driven, you combine strong problem‑solving, decision‑making, communication and negotiation skills with a track record of delivery. You will also be comfortable working across multiple IT systems and curious about how AI can enhance project management, streamline processes and strengthen outcomes. While not essential, MRICS accreditation or a BSc in Construction Management would be beneficial.
We are deliberately open about who this role could be for. You may be an experienced professional with strong sector credibility, ready to apply your expertise where it can have generational impact. Or you may be earlier in your career, with the capability, values and drive to grow quickly in a mission‑led environment. What matters most is your commitment to excellence, your comfort with responsibility, and your belief that housing is one of the defining social challenges of our time and that you want to be part of solving it.
Our Commitment to Equity, Diversity and Inclusion
Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or socio‑economic background. We recognise that no candidate meets every criterion, and we encourage applications from those who meet most requirements and are motivated by our mission
How To Apply
We are partnering with Doing Good Recruitment on this campaign. Please click Apply to access the job pack and full details via their website.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Prospectus is delighted to be supporting our client with the recruitment of an Operations and Grants Officer.
The organisation is a leading nonprofit consultancy that helps mission‑driven organisations scale their social and environmental impact. Working globally, they partner with charities, social enterprises and funders to design and implement effective strategies that enable proven solutions to grow sustainably and reach many more people. Through consultancy, training and structured programmes, our client supports organisations to strengthen their models, build the systems and capabilities needed for scale, and create long‑lasting change.
This role is available on a permanent and full-time basis. The salary is £32,000 per annum. This is a hybrid role where you will attend the Southwark office in London two days a week.
As the Operations and Grants Officer, you report to the Director of Finance and Operations and provide administrative support across the organisation. You will schedule meetings, manage calendars, coordinate travel, maintain software subscriptions, and support the Board of Trustees and Leadership Team. You will help plan and deliver key events, while working with external suppliers to ensure smooth delivery within budget. You will support with recruitment and onboarding processes. You will also manage key project documentation, maintain accurate filing, and update data using Salesforce CRM.
You will also support with grants administration, including gathering and checking due‑diligence materials, preparing approval packs, tracking deadlines, maintaining grant documentation, and contributing to the ongoing improvement of grant making systems and processes.
To be successful within this role, you will be a proactive individual, with strong organisational and time management abilities. You will have experience in managing administrative processes. You will have experience managing calendars, inboxes and scheduling. You will have proficiency in coordinating events and logistics. You will have excellent attention to detail for maintaining accurate records and managing workflows. You will have confidence using digital tools and systems and a willingness to learn new systems quickly. You will be a strong communicator who has experience liaising with a variety of stakeholders.
Experience working in the charity sector and/or in grant-making administration is desirable but not essential. Other desirable experience includes: familiarity with office management processes and procedures, experience using Salesforce or a similar CRM system, and experience in supporting the design and implementation of new processes and procedures.
To apply, please submit:
Application questions:
Please note, it is a 250 word limit per answer.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health and Complex Needs Service at Coxley House.
Sounds great, what will I be doing?
Coxley House is a supportive, recovery‑focused registered care home providing 24‑hour care for up to thirteen adults with mental health needs. With modern ensuite accommodation and a calm, welcoming environment, the service is designed to help residents feel safe, respected, and empowered. The team works closely with each person to create personalised care plans that reflect their individual goals, covering health management, medical appointments, coordination with professionals, and maintaining positive relationships with family, friends, and the wider community. Social engagement and meaningful activity are central to the home's approach, helping residents build confidence and wellbeing.
The Support Worker role centres on delivering high‑quality, early‑intervention support to adults who need guidance in developing independence and resilience. You will accompany clients throughout their time in the service, offering practical and emotional support that aligns with recovery principles and organisational values. Your work will focus on empowering individuals to build the skills they need to manage daily life, make informed decisions, and move forward with greater autonomy. This is a role for someone who is compassionate, proactive, and committed to making a genuine difference in people's lives.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate.
Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people’s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development.
Job Description: Advice Session Supervisor
Location: Hertsmere including Bushey and Potters Bar
Role Purpose
To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance.
Key Responsibilities
Session Supervision
Oversee daily advice sessions, ensuring smooth operation and effective client service.
Provide real-time support and guidance to advisers and volunteers.
Manage session logistics including rota coordination and resource allocation.
Assisting with call back and responding to email enquiries
Quality Assurance
Conduct case checks and file reviews in line with Citizens Advice quality standards.
Identify and address advice quality issues and training needs.
Support continuous improvement through feedback and coaching.
Staff and Volunteer Support
Assist in the induction, training, and development of new and existing volunteers and staff.
Provide mentoring and technical support to ensure competence and confidence.
Service Monitoring and Reporting
Monitor service delivery against KPIs and targets.
Support the Advice Services Manager in identifying trends and service gaps.
Research and Campaigns
Encourage and support the collection of evidence for social policy work.
Promote awareness of local and national campaigns.
Person Specification
Essential Criteria
Proven experience supervising advice sessions or delivering generalist/specialist advice.
Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt).
Ability to meet Citizens Advice competence requirements.
Excellent interpersonal, communication, and organisational skills.
Commitment to equality, diversity, and inclusion.
Desirable Criteria
Experience working within the Citizens Advice network.
Familiarity with Citizens Advice case management and quality assurance systems.
Ability to adapt to changing service needs and work flexibly.
Working Conditions and Benefits
Competitive Salary
6 weeks annual leave
Workplace Pension
Contractual Sick Pay
Free Parking
This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership.
We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.
This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.
We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.
Closing date: 26th May 2026 at 9am.
The client requests no contact from agencies or media sales.
Are you our next Trusts Fundraising Officer?
If you have a talent for story telling, are looking for a role where your words can make a lasting impact and are passionate about giving vulnerable young people life changing opportunities, then this is the job for you. We’re seeking a talented individual who can tell our story and help secure vital funding from trusts and grant-makers.
Trusts and other grant-makers are an important source of funding for our charity. As we look ahead, we’re expanding our Trusts fundraising portfolio to meet the growing needs of our programmes. This is where you come in.
As our Trusts Fundraising Officer, you’ll be an inspiring storyteller whose enthusiasm for our work shines through in your writing. You’ll play a key role in researching new funders, crafting compelling funding applications and keeping our supporters engaged with our work. Your work will involve developing case studies and gathering evidence to show the need for our services. This will help secure sustainable funding. You’ll be supported by our experienced Trusts Fundraising Manager to build lasting relationships with funders. Together, you’ll keep them engaged and informed about the positive impact they’re making on the young people we support.
The Trusts Fundraising Officer must be self-motivated, well organised, able to multi-task, have good administration skills and understand the “power of the outdoors”. Paid or voluntary experience in a fundraising environment is essential. This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.
What We’re Looking For:
Outstanding communication skills – You can write clearly, persuasively and passionately. You’re confident speaking to others about the charity’s work.
Writing experience – You have experience writing successful funding applications, proposals, or compelling articles, ideally but not necessarily with a fundraising focus
Fundraising experience - You may not have written a grant application before but you should have some paid or voluntary experience in a fundraising capacity.
Attention to detail – You take pride in your work, have a good eye for detail and a thorough approach.
Creativity - able to put together eye-catching proposals, impact graphics and social media posts.
Self-motivation and organisation – You’re able to manage your own time and prioritise effectively.
Passion for the outdoors and youth development – You understand the importance of giving vulnerable young people outdoor experiences and are willing to put on your waterproofs and join in on our activities and camps to witness first-hand the difference the Youth Adventure Trust makes.
Willingness to learn - if you think you have what it takes but don’t have lots of experience as a Trusts Fundraiser, this role comes with plenty of scope to develop your writing skills and gain experience within a supportive team environment.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.