Continuous improvement manager jobs
How's your job search on our site?
This role presents an opportunity to contribute to a nationally recognised organisation with a strong reputation for delivering meaningful impact. The Account Manager role plays a key part in building and managing effective relationships, identifying opportunities, and supporting the delivery of initiatives that make a tangible difference to partners and wider communities.
The successful candidate will be adaptable, proactive and committed to professional growth, with a strong focus on collaboration and continuous improvement. This is an opportunity to apply commercial and relationship management expertise in a values-driven environment, where innovation, integrity and impact are central to everything we do.
This role suits a highly organised, strategic thinker with strong relationship and networking skills.
You'll find the full job pack below; have a read before submitting your CV and covering letter.
Permanent | Hybrid (Head Office-based) | £35,000 - £38,000 | DBS required
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join RCR Learning as our Digital Learning Production Scheduler, playing a central role in delivering high quality digital learning experiences for clinical radiologists and clinical oncologists across the globe.
We are building a world class digital learning library that supports doctors at every stage of their careers strengthening professional development, improving clinical practice, and ultimately enhancing patient care.
To help us achieve this, we’re looking for a proactive and detail driven production specialist who can bring clarity, structure and momentum to our digital learning production workflows. As our Digital Learning Production Scheduler, you will own the end to end production lifecycle of multiple digital learning resources: from scoping and scheduling through design, development, quality assurance and release.
What you’ll be doing
- Plan, track and coordinate digital learning production across multiple projects
- Keep schedules and trackers up to date, ensuring everyone has a clear view of deadlines, dependencies and risks
- Work closely with our Learning Designers, Digital Content Developers, SMEs and Project Leads to keep delivery on track
- Maintain strong production processes — intake, prioritisation, reviews, approvals and release
- Proactively identify risks, bottlenecks and slippage, working with the Digital Learning Manager and Digital Learning Project Manager to keep projects moving
- Support rigorous quality assurance, version control and release management
- Contribute to continuous improvement of processes, documentation and production standards
This is a hands on, highly collaborative role at the heart of our digital learning operation.
What you bring
- Proven experience coordinating digital learning or e learning production, from planning to release
- Confidence managing multiple concurrent workflows with clarity and composure
- Strong organisational and scheduling skills — you love a good tracker!
- Experience supporting QA processes, media checks and issue tracking
- Excellent communication skills and the ability to work smoothly with a wide range of stakeholders included external contributors and SMEs
- A highly detail oriented approach and commitment to maintaining consistent standards
- Confidence using project management and collaboration tools such as Asana, Jira, Teams or SharePoint
Experience with SCORM/xAPI standards, accessibility (WCAG), and working with freelancers or external suppliers is desirable, but not essential.
At RCR Learning, you’ll be part of a dynamic, supportive team designing innovative learning solutions that genuinely make a difference to clinical practice. You’ll help ensure that every course we deliver is high quality, accessible and impactful — contributing to better training for doctors and better outcomes for patients.
If you’re passionate about structure, quality and delivering meaningful digital learning, we’d love to hear from you.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Role Overview:
The Warehouse & Procurement Manager is responsible for leading the safe, efficient and compliant operation of Hackney Foodbank’s warehouse and logistics functions. The role oversees stock management, procurement, facilities, vehicle operations, staff and volunteer coordination, and operational planning to ensure uninterrupted food distribution across Hackney.
As a senior leader within Hackney Foodbank, the postholder will contribute to organisational planning, continuous improvement, and the development of systems and partnerships that support the charity’s mission to create a hunger-free Hackney.
Key Responsibilities:
- Responsibility for the successful day-to-day management of the food bank warehouse.
- Line management of two warehouse staff, janitorial, and food distribution drivers.
- Collaborating with Volunteer Manager to ensure the warehouse always has sufficient volunteers, including volunteer drivers
- Leading and developing warehouse staff and volunteers through regular supervision, training and performance management.
- Setting and managing the food budget and reporting to the Head of Finance and CEO as required.
- Responsibility for purchasing, distributing, storing, sorting, and managing the food at Hackney Foodbank which align with demand trends and donation levels.
- Responsible for Health and Safety in the warehouse and attending Health and Safety Committee meetings.
- Ensuring compliance with food hygiene, food safety, manual handling and health & safety regulations.
- Maintaining warehouse risk assessments, safety procedures and compliance records.
- Leading on supplier relationships and negotiating value for money across food and operational purchasing.
- Collaborating with the Head of Fundraising to develop innovative and achievable corporate volunteer opportunities.
- Keeping records of all food movements in and out of the warehouse, using the Trussell Trust DCS system.
- Ensuring all food bank vehicles are maintained, roadworthy, insured and compliant
- Overseeing warehouse facilities management including maintenance coordination, contractor management, security and compliance checks.
- Collaborating with volunteers, staff, and other personnel using operational data to improve efficiency, reduce waste and support strategic planning.
- Working with a range of partners to source and distribute food, and other household goods.
- Responsibility for submitting quarterly Board reports for the Trustees and weekly/monthly reports for the CEO and other interested personnel.
- Working with the wider Trussell Trust community to share best practice in warehouse management
- Collaborating with other team members to ensure the aims of the Hackney Foodbank are achieved.
Person Specification - Essential
- Minimum of three years’ experience of warehouse management, including purchase and storage of food.
- Previous experience of working in a not-for-profit organisation, including recruiting, managing, and retaining volunteers
- Substantial previous experience of budget setting and budget management
- Excellent report writing and data reporting skills
- Strong organisational and prioritisation skills.
- Excellent team working skills, with ability to work across teams to get results and problem solve under pressure
- Outstanding interpersonal skills, including the ability to create a continuous improvement environment and promote information-sharing across the organisation.
- Ability to contribute towards the strategic aims of the food bank.
- Proactive solution-based mindset to resolve a variety of challenges.
- Excellent IT skills including Microsoft Office 365 and other IT packages (with training)
- Ability to work flexibly, to meet the demands of the service, including evenings and weekends.
- Full clean UK driving license and confidence of driving transit style vans(5 years)
Person Specification - Desirable
- Experience of logistics
- Health and Safety qualification
- Experience driving larger Luton style van
Additional Information
- This role involves working with vulnerable individuals and requires an enhanced DBS check
Interviews will be held on Thursday 18th June
The client requests no contact from agencies or media sales.
What we do
For one in two of us, cancer will change everything.
When it does, so can we.
Weston Park Cancer Charity is here to face cancer with you. Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step.
What you do
Main purpose of post
The Campaign Manager will lead the development and delivery of engaging, audience-focused campaigns that raise awareness of the charity, increase understanding of cancer support services, promote grant-giving programmes, and help drive fundraising growth across the region.
The role will focus on bringing the charity’s impact to life through powerful storytelling, creative campaigns, and compelling content that demonstrates how the charity supports people affected by cancer and invests in hospitals, healthcare services, and local communities.
Working across fundraising, services, and communications, the Campaign Manager will develop integrated campaigns that inspire support, strengthen community engagement, and increase the visibility and reach of the charity.
Key Responsibilities
Campaign Development & Delivery
• Develop and deliver multi-channel campaigns that support the charity’s strategic priorities and objectives.
• Create awareness campaigns that promote the charity brand, support services, fundraising activities, and grant-giving programmes.
• Lead campaign planning from concept through to delivery and evaluation.
• Ensure campaigns are audience-focused, emotionally engaging, and aligned with the charity’s values and tone of voice.
• Coordinate campaign timelines, budgets, assets, and stakeholder input to ensure successful delivery.
Demonstrating Impact Through Storytelling
• Develop compelling campaign content that demonstrates the real-life impact of the charity’s work.
• Showcase how fundraising supports people affected by cancer, healthcare improvements, hospital services, community initiatives, and wellbeing programmes.
• Gather and develop case studies, patient stories, supporter testimonials, videos, photography, and impact data.
• Work sensitively with beneficiaries, families, healthcare professionals, and grant recipients to capture authentic stories.
• Translate complex healthcare or grant information into accessible and engaging public-facing content.
Supporting Fundraising Growth
• Create campaigns that help increase fundraising income and supporter engagement.
• Support community fundraising, events, corporate partnerships, individual giving, and appeals through targeted campaign activity.
• Develop supporter journeys and engagement campaigns that encourage donations, participation, and long-term loyalty.
• Identify opportunities to broaden audience reach and attract new supporters.
Awareness of Services & Grant-Giving
• Increase awareness of the charity’s support services among people affected by cancer, carers, healthcare professionals, and local communities.
• Promote grant-funded projects and partnerships across hospitals and community settings.
• Work collaboratively with service delivery teams and healthcare partners to communicate outcomes and opportunities effectively.
• Support campaigns that improve access to services and reach underserved audiences.
Content & Communications
• Develop campaign content across digital, print, social media, email, video, PR, and advertising channels.
• Work with designers, photographers, videographers, agencies, and suppliers where required.
• Ensure all campaign materials are accurate, accessible, inclusive, and on brand.
• Contribute to website content, newsletters, impact reports, and social media storytelling.
Monitoring & Evaluation
• Monitor campaign performance and provide regular reporting on engagement, reach, conversions, and impact.
• Use audience insights, analytics, and feedback to optimise campaign effectiveness.
• Evaluate return on investment and identify opportunities for continuous improvement.
Relationship Management
• Build strong relationships across fundraising, services, healthcare partners, community organisations, and external suppliers.
• Act as a positive ambassador for the charity at events, meetings, and partnership activities.
• Support collaborative working across teams to maximise campaign impact.
General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Campaigns Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
• You are a compassionate communicator: able to communicate sensitive stories with empathy, authenticity, and respect.
• You are a strategic thinker: understands how marketing supports fundraising, awareness, and community impact.
• You are creative & innovative: generates fresh campaign ideas that engage diverse audiences across the region.
• You are a collaborative relationship builder: works effectively with patients, staff, volunteers, supporters, healthcare partners, and media.
• You are results-driven & organised: uses insight, data, and strong project management to deliver measurable outcomes.
• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
• Support and encourage harmonious internal and external working relationships
• Make a positive contribution in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
• 27 days (plus bank holidays) annual leave
• Option to purchase additional five working days per year
• Westfield Health level 4 coverage
• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
• Up to 2 weeks full paternity pay
• NHS benefits
• Hybrid working
• A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
• Death in service cover
• Birthday Leave
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Product Manager
Reporting To: Senior Product Manager
Salary Range: £32,000 - £35,000
Contract Type: Permanent
Location: Hybrid with onsite presence in London or Sheffield
Working days/hours per week:35 hours per week, Monday – Friday, 9am – 5pm
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Responsible for overseeing the development of our product while ensuring its technical feasibility and alignment with organisational goals. Through close collaboration with third party tech providers, product excellence is driven to ensure the platforms continue to meet the needs and challenges of the FSGo programme management team.
Duties & Responsibilities
- Lead the relationship and governance with key stakeholders in third party tech providers, ensuring ways of working are effective and drive continuous improvements of the service
- Engage with and understand third party tech provider structure and processes to ensure continuous updated knowledge regarding current projects and product developments, to effectively contribute and collate feedback in a timely manner
- Influence both internal and external stakeholders on priority areas of development, based on evidence, to inform meaningful improvements
- Collaborate and coordinate key internal stakeholders on the product deployment plan to ensure that proposed changes to the platform are tested, understood and communicated appropriately
- Lead a range of internal ‘tech-facing’ projects, which will further enhance platform usage and experience through the delivery of continuous improvements and enhancements to meet the future requirements of the organisation
- Creation and maintenance of product documentation and training material regarding product features and usage
- Identify potential risks during development process and work proactively to address them
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.
Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.
This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.
We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.
In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.
Join us and help create services where people are recognised, valued, and supported.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Job Summary: The Operational Manager will provide strategic and operational leadership across regional and national services ensuring the consistent delivery of high-quality, innovative and evidence-informed services.
Working closely with the PAC-UK Senior Leadership Team the postholder will drive service improvement, embed best practice and support staff development across regional and national teams
The role will also contribute to shaping national approaches through local insight, ensuring that services align with PAC-UK’s strategic priorities, relevant legislation and Family Action’s values and policies.
Key Tasks & Responsibilities
1.To manage, support and supervise Practice Managers to ensure that the services provided are efficient, effective, offer high quality and work to measurable outcomes.
2.To have overall responsibility for ensuring that Practice Managers are making the best use of resources by overseeing the annual budget-setting process and by closely monitoring income and expenditure on a regular basis with Senior Leadership Team Members.
3. Assist Practice Managers in the allocation of cases, management of caseloads drawing on contract monitoring data to support decision making
3.To work with Practice Managers to make sure that all commissioned services meet their performance targets and comply with the relevant contract monitoring and reporting arrangements. Including preparing performance data, presenting monitoring reports at commissioner meetings.
4. To manage, support and develop PAC-UK volunteers which includes robust inductions, supervision and opportunities for additional trainings and developments relevant to the role.
5. To lead on and support the development of PAC-UK's voice and influence work (including ongoing co-design and co-production of services and leading on events such as National Adoption week alongside other regional/national voice and influence events.
6.To ensure that all projects are fully compliant with Family Action’s Safeguarding Children and Vulnerable Adults policies, procedures and practice standards.
7.To oversee the safe recruitment of new members of staff, and to make sure that all members of staff have coherent job descriptions, are properly inducted, receive regular supervision, are subject to an annual performance appraisal and have up-to-date development plans.
8.To be a passionate advocate for service user participation and involvement: children, young people and adults, and to work with Practice Managers to increase the opportunities for service users to influence and shape the way adoption services are designed, developed and delivered, including oversight of volunteers.
9.To support Practice Manager in setting and implementing Continuous Service Development Plans, Practice Wheels, Open to closure pathways and logic models as part of a commitment to continuous service improvement.
10.To identify gaps and any shortfalls in performance and, by working collaboratively with staff and Practice Managers to develop practical solutions to address them.
11.To promote a positive public image of Family Action to increase public and professional awareness of Family Action’s work and support the Senior Leadership team in securing new and re-commissioned contracts.
12. With close support of the Senior Leadership team, manage service budgets to ensure sustainability and value for money. Identify and respond to financial and performance risks and prepare business cases and financial plans for service development.
13.To develop good working relationships with funders, commissioners and other key stakeholders within the Adoption Sector and to contribute to local strategic and national Adoption initiatives, as appropriate.
14.To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
15.To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
16.To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
17. To have strong safeguarding understanding and experience and act as safeguarding lead in conjunction with other Operational Managers and the National Lead.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.
As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.
Key responsibilities include:
- Leading delivery of organisational strategy and continuous improvement
- Managing central teams and driving high performance
- Overseeing financial planning, budgeting, and resource management
- Ensuring compliance, risk management, and governance
- Leading estates strategy, capital projects, and IT/digital development
About you:
- Proven senior leadership experience (housing, social care, or related sectors)
- Strong financial, operational, and people management skills
- Inspiring leader with a collaborative and solution-focused approach
Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.
For further information, including a visit please contact us.
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.
The client requests no contact from agencies or media sales.
We are looking for an experienced and compassionate Support Services Manager to lead BBS UK’s support services for children, adults and families living with Bardet-Biedl syndrome (BBS).
BBS UK is a national charity supporting people affected by this rare genetic condition. We work closely with NHS specialist clinics and other services to help individuals and families access the support they need and navigate health, education, social care and welfare systems.
This is an exciting opportunity to lead a small, dedicated team providing practical support, advocacy and guidance to people living with BBS and their families.
The role includes team leadership, safeguarding responsibility and service development. You will help ensure people receive safe, responsive and person-centred support while continuing to improve and strengthen our services.
About the Role
As Support Services Manager, you will oversee BBS UK’s clinics support and advice services. Working closely with the CEO, NHS clinics and partner organisations, you will:
-
Lead and support a small remote-working team
-
Provide supervision and safeguarding leadership to Patient Liaison Officers and Advice Workers
-
Act as Designated Safeguarding Lead (DSL) for the organisation
-
Oversee caseloads, service quality and risk management
-
Support staff wellbeing, learning and development
-
Build positive relationships with NHS and external partners
-
Help develop and improve BBS UK’s support services
This is a home-based role with travel to specialist clinics in London and Birmingham, plus occasional meetings and events. Travel expenses will be reimbursed in line with BBS UK policies.
About You
We are looking for someone who:
-
Has experience managing a team within health, social care, welfare or voluntary sector services
-
Has experience providing leadership, supervision or safeguarding oversight within a support service setting
-
Has strong safeguarding knowledge and can make sound decisions in complex situations
-
Communicates well and builds positive working relationships
-
Can manage competing priorities and support a busy team
-
Is organised, practical and calm under pressure
-
Is reflective, approachable and supportive
-
Shares our commitment to inclusive, person-centred support
-
Wants to make a meaningful difference to people living with BBS
Why Join BBS UK?
BBS UK is a small, supportive charity making a real difference to the lives of people affected by Bardet-Biedl Syndrome. By joining us, you will:
-
Make a direct and meaningful difference to children, adults and families living with BBS
-
Be part of a supportive and values-driven team
-
Work flexibly from home while contributing to a nationally recognised rare disease support service
-
Receive ongoing training, supervision and professional development
-
Help shape the future of support services for people living with BBS
Additional Information
-
An enhanced DBS check is required for this role
-
Some evening or weekend work may occasionally be required, with time off in lieu provided
If you’re ready to use your skills and experience to make a meaningful impact, we’d love to hear from you. If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 7th June 2026 (midnight)
Interviews: Expected to take place in London on 16th and 18th June 2026
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.

The client requests no contact from agencies or media sales.
Summary of job:
To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK’s services for adopted people, birth families and their descendants.
Key tasks and responsibilities:
1. Management and Supervision
- Provide individual and group supervision to Intermediaries and Researchers, ensuring compliance with adoption legislation, policy and best practice.
- Offer case consultation and guidance, including complex and high-risk cases.
- Lead team meetings and staff development activities.
- Support team members in managing safeguarding concerns and ensure adherence to organisational safeguarding policies.
2. Service Delivery and Operations
- Oversee referrals, allocations and case progression and case closure, making informed decisions on applications and case direction.
- Maintain oversight of active cases, ensuring appropriate risk management and quality of service delivery.
- Monitor and review case records and undertake direct casework where required.
- Coordinate and chair meetings as needed.
- Oversee the delivery and day-to-day operation of FamilyConnect advice line services.
3. Service Development and Quality Assurance
- Contribute proactively to the development of intermediary services, incorporating emerging theory, research and policy changes.
- Lead or support service evaluation, ensuring accurate collection and analysis of data.
- Undertake audits and contribute to continuous improvement processes across services.
- Ensure practice resources are current, relevant and aligned with service models.
4. Stakeholder Engagement and Representation
- Liaise with internal managers, external professionals and referrers regarding cases and service delivery.
- Represent PAC-UK at external meetings, including commissioner meetings and contribute to reporting requirements.
- Work collaboratively with other staff across PAC-UK and the wider organisation.
5. Staffing and Development
- Support recruitment, induction and ongoing development of staff and sessional workers.
- Deliver or facilitate training for parents and professionals.
- Quality assure and support team members delivering training.
6. Marketing and Service Promotion
- Take a proactive role in promoting the service, including contributing to marketing and online content where appropriate.
7. General Responsibilities
- Attend supervision with line manager and relevant internal meetings.
- Participate in training and continuous professional development.
- Undertake any other duties appropriate to the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager - Supported Living - Stroud
Lead with Purpose. Inspire Independence.
At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, covering this 10 month maternity contract in Stroud, you’ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals. There is a chance that the role could be extended.
You’ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support.
What you'll be doing
As a Deputy Service Manager, you’ll lead and inspire your team to create meaningful, outcomes-focused services:
- Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleagues
- Lead by example, promoting kindness, respect, and person-centred values in everyday practice
- Coordinate and oversee person-centred support across multiple services, ensuring consistency and quality
- Keep services safe, compliant, and focused on positive outcomes for the people we support
- Observe and support your team’s practice, offering constructive feedback and guidance for continuous improvement
- Encourage and develop your team, helping them grow in confidence, skills, and expertise
- Build open, trusting relationships with families, carers, partners, and external agencies
- Support your Service Manager by stepping in when needed, ensuring services run smoothly and consistently
- Take part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed
Who You Are
You’re passionate about enabling learning disabled adults to live life their way, and you bring:
- Experience managing supported living services for learning disabled adults
- A Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development plan
- Strong leadership skills that inspire and develop your team
- A proactive, solution-focused approach to delivering excellent services
- Excellent communication and relationship-building skills
Life at Hft
Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We’re a social care provider with a clear focus on the people we support, and we’re committed to delivering high-quality, sustainable services.
In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You’ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.
Our values guide everything we do: we’re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.
What We Offer
- A role with real impact, where your leadership empowers others
- A warm, supportive, and inclusive team culture.
- A role with real impact, where your work empowers others.
- 33 days’ annual leave (including bank holidays)
- Access to award-winning training and career development
- Flexible pay options via Wagestream
- Wellbeing support including Digital GP, counselling, and mental health services
- Discounts on mobiles, life assurance, and referral rewards
- Family-friendly policies and return-to-work bonuses
Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own.
Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.
Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a pivotal role at National Numeracy, helping to ensure our people, systems and processes enable the
successful delivery of our mission to improve numeracy across the UK.
As a key member of the operations function, you will work closely with the Operations & Impact Director to
strengthen organisational effectiveness, support colleagues across the organisation and help drive
continuous improvement in the way we work.
During this maternity cover period, a particular focus will be supporting the ongoing development and
adoption of our CRM and operational systems, ensuring they provide robust information, efficient processes
and an excellent user experience. You will also play a central role in maintaining effective governance,
supporting our people practices and helping to foster a positive, inclusive and high-performing organisational
culture.
This role is ideal for someone who enjoys improving systems, enabling others to do their best work and
helping mission-driven organisations operate effectively and sustainably.
The postholder will also provide line management and support to one team member, helping to ensure their
development, wellbeing and contribution to organisational objectives.
The role is a maternity leave cover with an ideal start date in August 2026 and an anticipated end date of
31st July 2027. It would be suitable for either 4 or 5 days per week.
Please contact Rachel Bignell if you would like to discuss any part of the role before applying.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.
The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.
Regular travel to our London office will be required, typically once per month or as the role demands.
We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Area Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Area Manager
Location: Royal Borough of Kensignton and Chelsea. please be aware there is no step free access at this premises.
Salary: £45,000
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
Interviews Date: Interviews will commence 12th June 2026.
About the Role
We’re looking for an experienced and driven Area Manager to lead the delivery of high-quality, trauma-informed services across our organisation.
In this role, you will oversee multiple services, ensuring they operate effectively, meet performance standards, and deliver positive outcomes for residents and participants. You will play a key role in driving recovery, rehabilitation, and independence, while fostering a psychologically informed environment.
You’ll lead a team of frontline managers and coordinators, providing strong leadership, oversight, and strategic direction. You’ll also be responsible for managing service contracts, ensuring compliance with organisational policies, and supporting continuous improvement across your services.
Key Responsibilities Include:
- Lead and manage multiple services, ensuring high standards of delivery and performance
- Drive a culture of recovery, inclusion, and continuous improvement
- Oversee service compliance with organisational policies, procedures, and commissioner requirements
- Manage service contracts and support the development and implementation of new services
- Provide leadership, guidance, and support to frontline managers and coordinators
- Monitor performance, analyse data, and implement improvements where needed
- Build and maintain effective relationships with internal teams, partners, and stakeholders
- Ensure services are trauma-informed and promote psychologically informed environments (PIE)
- Support services to achieve positive outcomes for residents, including independence and stability
- Manage risk, safeguarding, and health & safety across services
About You
We’re looking for a confident and compassionate leader who is passionate about delivering high-quality support services.
You will be a proactive and adaptable individual who can lead teams through change, manage competing priorities, and consistently drive improvement. You’ll bring strong leadership skills, the ability to influence others, and a commitment to delivering person-centred services.
You will also be values-driven, with a strong understanding of the challenges faced by individuals with complex needs, and a genuine desire to make a difference.
What We’re Looking For
- Experience managing services within a similar sector (e.g. social care, supported housing, or related field)
- Strong leadership experience, including managing managers or multiple teams
- Knowledge of trauma-informed approaches and psychologically informed environments (PIE)
- Experience managing contracts, compliance, and service delivery against KPIs
- Ability to analyse performance data and implement service improvements
- Excellent communication and relationship-building skills
- Ability to work strategically while remaining hands-on when needed
- A proactive, solution-focused approach in a fast-paced environment
- Strong understanding of safeguarding, risk management, and regulatory requirements
- Commitment to Equality, Diversity & Inclusion
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.
As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.
What you’ll do:
- Ensure ongoing delivery of high-quality support for specialty training across both specialties.
- Lead, motivate, performance manage and develop the team.
- Oversee the successful processing of Portfolio Pathway applications within established GMC timescales.
- Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
- Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.
What you’ll need:
- Experiencing of developing and managing a high performing operational team.
- Experience managing people, capable of inspiring and motivating.
- Experience managing and setting budgets.
- Strong communication skills.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards