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At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Encompass is a local charity based in and covering North Northamptonshire. The charity supports those facing poverty, homelessness and addiction, through the delivery of multiple services including two homeless accommodations, a rehab and aftercare, multiple foodbanks and a soon to be opened day centre.
With around 30 staff and nearly 100 volunteers across all the projects, this role is responsible for leading the people to deliver compassionate, responsive and impactful services. The post holder will help build and implement the strategic direction of Encompass, working with the Board of Trustees to fulfil its strategic and governance duties.
Encompass has grown significantly in the last five years. We began as a Christian organisation, we retain the ethos and embrace all faiths or none. The next few years are about achieving our priorities according to our strategic plan including another rehab and the opening of our Day Centre. The role will focus on ensuring the services being delivered are to a high standard, that the information and the way we collect information is effective and efficient, and that the staff have the resources and motivations to robustly deliver high quality services.
Encompass has a positive and inclusive approach to working with those with lived experience, whether that is through the development and improvement of services or supporting individuals to enter into volunteer work or paid employment within the Charity.
The post holder will be a compassionate, decisive and collaborative individual who will enjoy working with others to achieve the best possible service for those who are disadvantaged. They will welcome constructive feedback from staff, will seek the thoughts of others and will utilise the expertise within the staff team to achieve this.
The post holder will utilise their own skills to confidently work with others, building partnerships and nurturing existing ones. They will need to talk to funders, fill in applications for grants and improve the resources that are available to the charity. They will work closely with the Board to report and identify the risks to the charity and think creatively and curiously about solutions. They will not be afraid to try and will question the status quo.
Encompass is lucky to have a fabulous team of staff and volunteers, all of whom have different skills, experiences and knowledge. We are dedicated to drawing on those with lived experience to deliver our services, and the post holder needs to be committed to upholding this and improving it further. They need to be willing to draw on others’ experiences that are unfamiliar or unexpected to them and utilise this knowledge. They must be able to be sensitive around exploring the experiences of others and not taking for granted that one individual will have the same experience as someone else.
Encompass operates in a varied, unpredictable and ambiguous environment: we work with clients who are chaotic and vulnerable, and the questions that are posed are often not clear cut. The post holder will need to be confident making decisions or taking action on something with limited information, and be comfortable with things changing on a day-to-day basis and be willing to get stuck in.
We welcome applications from people who might not tick every box in the person specification, but who have some wonderful people skills, other experiences such as lived experience or who have worked in an environment similar to that described above.
Key Responsibilities
Leadership and Management
- Provide decisive and ambitious leadership for the team and the organisation in line with its vision, mission, and values.
- Collaborate with managers to ensure the effective management of staff, specifically adapting management and working practices to be inclusive to those with lived experience which can include those with criminal records.
- Ensure the culture of the organisation is positive, inclusive and respectful with a focus on working in a strengths based way for all staff, volunteers and clients
- Encourage collaboration and transparency across all levels
- Drive a continuous learning and development agenda across the organisation
- Oversee all HR processes, procedures and paperwork issuing with support from the outsourced HR provider.
Strategy and Business Planning
- Ensure effective development and implementation of the strategic business plan and future plans.
- Develop and nurture relationships with external partners
- Promote the work of Encompass through delivering talks, networking and partnerships.
- Ensure the client is at the forefront of all decisions made by Encompass, that services are developed in line with need, with an attitude for constant constructive improvement.
- Ensure clear outcomes and services users are consulted and involved where possible
- Ensure effective marketing of Encompass’s work through social media, press releases and newsletters as appropriate.
- Identify new opportunities for existing and new services, produce business cases as required and appropriate financial modelling.
Finance and Monitoring
- Work with the Finance Manager to plan, monitor and deliver annual budgets, reforecasts and other financial reporting such as reports to funders, project budgets and Trustee reports.
- Regularly review Housing Benefit claims to ensure projects receive appropriate income.
- Work with Trustees to review and set financial policies and practices, such as annual salary reviews, and adequate reporting to the Board.
- Oversee the fundraising of the charity, deliver primarily applications to Trusts and Foundations and the support of local individuals through donations.
- Work to deliver budgeted fundraising income.
Compliance and Governance
- Ensure all legal and regulatory requirements are in place, reviewed and monitored.
- Take responsibility for all health and safety across all properties, ranging from high need accommodation to storage facilities.
- To maintain and develop effective human resource systems for the recruitment, management, support, training, appraisal and development of staff and volunteers.
- Manage the organisation with due regard to equal opportunities, safeguarding, the General Data Protection Regulations UK (GDPR), and the Data Protection Act
- Take overall responsibility for Safeguarding and associated monitoring and reporting.
- Regularly review and update policies and procedures with approval from Board
- Ensure appropriate standards, controls, systems and procedures are in place and updated accordingly.
- Ensure the organisation has the appropriate resources to operate as effectively as possible with high impact to clients.
- Play an active role in the recruitment and selection of managers across the organisation along with your line managers.
- Play an active role in the recruitment and selection of new Trustees.
- Fulfil reporting requirements to the Board of Trustees, including attendance at 9 Trustee meetings per annum plus exceptional meetings, providing comprehensive reports on activity of the organisation and performance.
- Assess and manage, with Trustees, the principal risks of the organisation.
- Ensure that Encompass maintains high standards of wellbeing, personal development and engagement.
The above is not a comprehensive task list but is illustrative of what the role will entail, and we reserve the right to change and review the job description and responsibilities. Job descriptions will be subject to review and possible change on an annual basis subject to project and charity priorities.
The client requests no contact from agencies or media sales.
Macular Society is recruiting a new Chief Executive Officer to lead our organisation to achieve:
• our vision to end macular disease,
• and our mission to beat the fear and isolation of macular disease by funding world-class research and providing the best advice and support.
To do this our CEO will live our values and enable our teams to succeed by providing exceptional leadership and strategic direction – together we will Beat Macular Disease.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
Job title: Chief Executive Officer
Salary: £95,000 - £105,000 p.a.
Location: Andover with Hybrid Working Options. We envisage at least 50% of time to be spent with colleagues working from our Andover office during the first year in post.
Contract: Full time / permanent
Benefits: We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit Macular Society’s website.
How to apply:
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.
For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.
Closing date for applications: 9am, Tuesday 2nd April 2024
We provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
We are seeking an Interim CEO for a local charity delivering services to vulnerable people in Bedfordshire to lead the organisation through a period of strategic growth and renewed purpose. As Interim Chief Executive Officer, you will collaborate with the Board of Trustees to drive the charity’s vision and oversee operational excellence, as well as strengthen partnerships, explore income generation avenues, and serve as a visible advocate within the community.
As our Interim CEO, you will provide overall leadership of our committed team, enabling them to deliver on existing commissioned contracts. You will develop other income sources to reduce reliance on contract funding and explore strategic possibilities for the charity.
Key details:
• Role: Interim CEO at a service-delivery charity (temp to perm possible for candidates who seek it)
• Location: Bedfordshire – flexible working with 2 days per week on site
• Salary: circa £ 70,000 (pro-rata if part time)
• Duration: 12 months
• Hours: Full time, but open to applications from experienced leaders looking for 3 days per week.
Please note: the charity requires an immediate start in the interim CEO role. However, if you are interested in the permanent role at a later date, please do get in touch. Success in the interim role will likely mean appointment to the permanent role should that be of interest to the appointed candidate.
Person specification:
Essential Criteria
• Demonstrable track record of managing a charitable organisation or other relevant statutory or voluntary agency or similar type of organisation, including evidence of moving it forward.
• Demonstrable track record of being an effective networker and advocate for an organisation.
• Experience of joint working in partnership with a range of professionals at a senior level.
• Evidence of leading a team to achieve objectives.
• Evidence of leading cultural change.
• Experience of leading organisational change.
• Excellent communication skills both orally and in writing
• Commitment to service user involvement.
• Commitment to promoting equality and diversity.
• Ability to travel around Bedfordshire independently, preferably in own car.
• Good working knowledge of Microsoft Office.
Desirable Criteria
• Previous experience of handling successful fundraising and communications strategies within a charity would be a significant advantage.
• Management qualification and demonstrable commitment to ongoing professional development.
• Ability to design and develop quality and governance systems.
Success in the role will entail:
• Positioning and Communications: Enhancing the charity’s visibility and understanding of its services through clear communication strategies targeting fundraising, commissioning, and corporate markets.
• Improved Revenue Streams: Securing increased funding through grants, corporate fundraising, and long-term strategies for specific services. Expand services into new markets while maintaining existing contracts.
• People and Culture: Fostering a positive work culture that supports staff and clients alike, reducing turnover and improving collaboration with related organisations. Enhance staff training and support mechanisms.
• Control Processes: Improving financial management by transitioning support services, leading to better cash flow, budgeting, and in-house control. Implementing robust operational processes and training to ensure effective monitoring and reporting.
For more information, please contact Jenny Hills at Harris Hill via the apply button with your CV or a professional profile.
Closing date for applications: 9am, Tuesday 2nd April 2024
Interviews: w/c 8th April 2024
Job description
Liverpool’s Royal Court Theatre is now hiring.
Liverpool’s Royal Court Theatre has been producing high quality, accessible theatre for over 18 years. We present real Liverpool lives on stage and celebrate all that is good about Liverpool’s rich culture. We became an Arts Council National Portfolio Organisation in 2018. The theatre is one of the largest producing theatres in the North of England and we are proud to be recognised as successfully engaging non-theatre audiences and participants from some of the most deprived social and economic areas of the UK.
Opportunity – Executive Assistant
- 28 days holiday per year (including Public Holidays)
- Pension contributions
- Health and Wellbeing Support
- Access to multiple discounted travel to work schemes to suit most employees
- Complementary tickets to all main house shows
- An invitation to dress tech night for all main house shows
- Staff discounts on meals and drinks in our café and bar
About this role:
This is a new role in the organisation that will support the theatre’s CEO, Board and executive team including trustees, Finance Executive Officer and Exec Producer. The role will focus on supporting the CEO in the day to day operation of the organisation including fundraising, grant monitoring and data collection for evaluation purposes.
Job title: Executive Assistant
Responsible to: Chief Executive
Location: Liverpool’s Royal Court, 1 Roe street, Liverpool, L1 1HL
Contract: Permanent, full-time
Salary: £30,000 - £35,000 depending on experience
Hours: 40 per week, including some weekend and evening work to attend Theatre shows and events
Key responsibilities:
Administration
1. Calendar Management:
- Manage and coordinate the CEO’s schedule, including meetings, appointments, and travel arrangements.
- Anticipate and prioritize the CEO’s needs, ensuring optimal use of time.
2. Communication:
- Act as the primary point of contact between the CEO and internal/external stakeholders.
- Draft, edit, and proofread emails, documents, reports and presentations on behalf of the CEO.
3. Meeting Coordination:
- Arrange and coordinate executive meetings, ensuring all necessary materials and information are prepared.
- Arrange and coordinate Board meetings and Board subcommittee meetings.
- Take minutes during meetings and distribute action items accordingly.
4. Confidentiality:
- Handle sensitive information with the utmost discretion and maintain a high level of confidentiality.
5. Document Management:
- Organize and maintain electronic and hard copy documents, ensuring safe storage of important documents.
6. Special Projects:
- Assist the CEO in various special projects and initiatives, providing research and support as needed.
Fundraising
1. Fundraising, Research and Monitoring
- Assist the CEO and fundraising team with research for funding applications and cultivation campaigns.
- Develop and maintain a proactive prospect pool of potential funders in conjunction with the CEO and fundraising team.
- In conjunction with the CEO and fundraising team collate and compile funding applications and reports.
- Work with the fundraising team, CEO and senior management team to continue developing the theatre’s case for support, fundraising collateral, supporter crediting and events.
- Provide regular reports and updates on fundraising activities to the CEO and stakeholders and Board.
2. CRM and digital records
- Ensure finance and other colleagues are updated through agreed processes on fundraising income raised.
3. Donor Stewardship and Reporting
- Demonstrate to funders and donors the impact of their support on audiences and communities through the creation of compelling project reports. When necessary, provide evidence including showcasing outcomes, case studies and achievements to supporters.
- Prepare thank-you letters and donation receipts, ensuring accuracy and timeliness. Additionally, oversee the monitoring of reporting deadlines and requirements and donation reports in conjunction with the CEO and fundraising team as needed.
The successful candidate will have (essential criteria):
- Proven experience as an Executive Assistant, Fundraising Officer or similar role, supporting C-level executives
- An enthusiasm for administration and/or fundraising
- Evidence of a proactive attitude to work and the ability to take the initiative
- 1-2 years’ experience of administration, fundraising and/or marketing
- Evidence of strong verbal and written communication skills
- Excellent organisational and multitasking skills
- Evidence of self-motivation
- Proficient in Microsoft Office Suite and other relevant tools
- Sense of humour
The client requests no contact from agencies or media sales.
CASS+ is now seeking to appoint a new CEO who will lead on the development and delivery of the CASS+ strategy.
Our vision is for advice and support to be available in every court across the UK. As a result, the successful candidate will take us into a new period of growth.
People often arrive at court alone, feeling powerless, trapped and terrified. We are free and independent of the system. We sit down and listen. We build trust and use our knowledge and connections to find solutions to complicated situations. We guide people towards positive change and stay by their side for as long as they want us by their side.
Reducing the risk of re-offending
This is how we can reduce the risk of re-offending and improve the lives of people experiencing the Justice System.
You will be leading a dedicated, passionate and knowledgeable team of staff, placements, interns and volunteers focussed on tailored solutions for people facing many disadvantages.
Tim Auburn, Chair of the Trustees, commented:
I am pleased to announce the start of our search for the next CEO at CASS+. This is an extremely rewarding role, leading a team of people who are passionate about giving anyone going through the Justice System another chance.
I am proud to be Chair of this charity which has so much to offer the justice sector.
If you share our values and have the passion, talent and experience, we would love to hear from you.
Do you embody these values?
Humanity first
People are not numbers. We combine empathy, compassion and knowledge to guide each person towards a positive future.
Supportive
We actively listen so that each person gets tailored support at court and into life beyond.
Creative problem-solving
We use our extensive networks and experience of the Justice System to work with others to find solutions.
Helpful
We’re ready and willing to help anyone. We can stay by their side for as long as they want us.
Determined
We never give up. We advocate for people and encourage them to find their own voice.
Growing charity
CASS+ has over 18 years’ experience focussing on social inequalities. We have 11 staff at five sites in five courts, around 21 volunteers, and, each year, we serve over 800 people through the Justice System and into life beyond.
If you share our vision and values and believe in giving people a future, we would love to hear from you.
Application Instructions
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role, for more information please refer to the supporting documents.
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role.**
**Application Details:**
- **Deadline for Applications:** Midnight on Sunday, 21st April.
- **Interview Dates:** Scheduled between 7th and 10th May.
- **Start Date:** Ideally, July 2024.
We look forward to receiving your detailed applications and learning more about your unique contributions to our team.
Peterborough Council for Voluntary Service (PCVS) is recruiting a new Chief Executive Officer. The charity is seeking a dynamic CEO to help shape and take the organisation forward at a time of change.
PCVS was set up in 1980 as an umbrella and network organisation to the voluntary sector in Peterborough. We provide essential support to our 400 members, run a variety of targeted projects and broker cross-sector strategic relationships.
We run services aimed at improving health and wellbeing, building the capacity of individuals and groups to help some of the most excluded members of society, and providing the skills and support needed for many charities and community groups, big and small, to thrive.
The CEO will work with our key stakeholders and offer leadership and vision to the local voluntary sector. The successful candidate will articulate and deliver a passion and vision for enriching the local voluntary sector, supporting those most at risk, and championing equalities and social justice causes in Peterborough.
Job title: Chief Executive Officer
Salary: £60,000 p.a.
Location: Hybrid working, with expectations of being office based in Peterborough 3-4 days a week.
Contract: Permanent – 37 hours p/w
Benefits: 25 days holiday, increasing by 1 day a year to a max 30 days. 3% pension contribution.
How to apply:
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.
Closing date for applications: 9am, Friday 5th April 2024
Both PCVS and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Salary: £34,085.47 per annum
Location: Edinburgh / Glasgow (Hybrid - a combination of the two with travel to attend meetings at Shelter Scotland Offices as necessary)
Contract: Permanent
Hours 37.5 per week
Closing date: Wednesday 17th April at 11:30pm
Are you an experienced Supporter Engagement Executive with a can-do approach to drive engagement with our key audiences? Then join us to fight for housing justice and you could soon be playing a vital role at the heart of Shelter Scotland.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet across Scotland, people struggle daily with homelessness, unfit conditions, sky-high rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Sitting under the Communications and Engagement team at Shelter Scotland, our tight-knit team comprises of a Supporter Mobilisation Manager, a Senior Marketing and Brand Executive, a Marketing Executive as well as a Supporter Engagement Executive (this role). As a team, we work to deliver on Shelter Scotland’s ambitious strategy by leading our activities that help driver engagement both on a local and national scale.
Our team also works closely with our other colleagues in Communications and Engagement, whether that be Communications Executives and Content producers, or Web Developers and UX Designers, you’ll be working alongside our colleagues to help deliver our objectives in helping our fight to end the housing emergency.
About the role
Working as a Supporter Engagement Executive, you will use your expertise to coordinate and deliver projects that are driving engagement with our key audiences. You will ensure that we have a mass of people who can provide their voices in support of the work we do, as well as encouraging new and existing supporters to have a voice.
As an experienced Supporter Engagement Executive, you’ll be working with our Income Generation teams to support with fundraising and awareness projects to maximise our impact with Scottish audiences. Not only helping us to ensure that Shelter Scotland can deliver on its supporter strategy, you will use mass-mobilisation to achieve supporter growth which will help us to win our campaigns and achieve long-term change.
Your day to day role will involve working with the Supporter Mobilisation Manager to develop and test new supporter propositions and strategies, as well as producing powerful and engaging approaches and materials that align with our Shelter Scotland brand.
This role is vital in helping us to build strong supporter relationships and create long-term commitment to the work Shelter Scotland does and allow us to continue our fight.
About you
You’ll need to be confident on working on ambitious multi-channel awareness or fundraising campaigns that can drive supporter acquisition or retention, as well as being able to inspire and motivate our supporters to take action. As well as having excellent communication skills, you’ll be a data-driven individual who is able and confident to assess the impact of work while adopting a test and learn approach. What’s more, you’ll be knowledgeable on integrated channel planning as well as have a familiarity with paid media, including display, PPC, SEO and social media advertising. Ideally, you’ll also have experience of using CRM Systems, Google Analytics, and email marketing software as well as knowledge of digital fundraising platforms.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description of no more than 350 words per point. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Please note, applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps thousands of people every year struggling with unfit housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website.
Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. We are committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
The Union of Kingston Students CEO
Salary: £63,000-£68,000
Location: Kingston upon Thames
Contract: Full time- 35 hours per week
Are you looking for a role where you can support elected student officers in leading the Union into a positive new space, both physically and metaphorically? If so, we’re looking for a values driven leader who will support us to grow & develop as we make amazing progress as a students’ union.
About the Students’ Union
The Union of Kingston Students (UKS) supports and represents over 16,000 students across four campuses and is based on the main campus, Penrhyn Road, in the vibrant town of Kingston-Upon-Thames. We are an independent democratic charity and membership organisation; we have student leadership at every level.
We're a democratic, membership organisation and all students at Kingston University are automatically members of the Union. Overall legal responsibility for the Students' Union rests with our Board of Trustees which is made up of three full-time Sabbatical Officers, three student trustees and four external trustees. The Sabbatical officers are elected each year by, and from, the student membership of the university. They take a year out of their studies (or immediately after graduating) to take on a fulltime paid staff role and to serve as a trustee.
At the Union of Kingston Students, we’ve embarked on an ambitions journey of organisational turn around so this is an extremely exciting time for us, and especially for our next CEO.
The turnaround includes:
- A full governance review including a new elected officer structure
- A new strategic plan including a new vision and values which we will be launching for the new academic year (2024/25)
- A total rebrand of the organisation from our logo and brand colours to our name! This will all be launched alongside our new strategy in time for the new academic year
- We are about to finalise the incorporation of the charity, professionalising our governance and better protecting our trustees and senior management
- And to round that all off, we’re moving into a brand new state of the art building in May!
As we prepare for this next chapter, we are looking excitedly towards the future to recruit a talented and passionate individual to drive the Union of Kingston Students forward.
About the role
Under the direction of the Board of Trustees, the Chief Executive is accountable for the performance, management, development and sustainability of the Union of Kingston Students and responsible for developing and leading the Union's services, strategy and objectives to meet students’ needs.
Our next CEO will excel in people-management practices and ensure these are embedded throughout the management structure, ensuring that the organisation understands and can deliver on its strategic priorities. You will be able to support and coach the elected officers and Trustee Board, and have oversight of governance, ensuring that the elected leadership are empowered as key decision makers and that the staff team share the purpose and vision of the organisation.
You will be an inspirational leader, able to enhance the internal and external reputation of the Union, and will network effectively within the University, maintaining and developing partnerships built on trust and respect.
The successful candidate won’t necessarily need to come from the Higher Education sector, but you must be able to demonstrate a good understanding of the trends and issues that affect our students. You’ll have a good understanding of charity governance, financial management and organisational development.
Closing Date: Friday 12th April 9am
First Stage Interviews (Remote): Monday 22nd April
Final Interviews (In-person): Tuesday 30th April
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners. Their contact details can be found in the candidate pack.
Voluntary Norfolk is recruiting a new Chief Executive Officer to lead the charity.
Voluntary Norfolk improves the health, wellbeing, connections, skills and employability of thousands of people in Norfolk each year, by supporting volunteers, voluntary organisations and through the delivery of commissioned services.
We encourage and enable people to use their time, skills and talents to volunteer and to find meaningful and enjoyable volunteering roles, for their own benefit and for the benefit of their local community.
We also provide support, training, information and networking opportunities for hundreds of community groups, charities and social enterprises and have a specialist support service, Momentum, for groups working with children and young people.
You will ideally have senior organisational leadership experience gained in complex operating environments and a track record of delivering a range of complex services, including supporting vulnerable people with multiple needs
Job title: Chief Executive Officer
Salary: circa £75,000 p.a.
Location: Voluntary Norfolk, St Clements House, 2-16 Colegate, Norwich, NR3 1BQ (Some flexible/hybrid working options are available)
Contract: Full time / permanent
Benefits: 25 holiday days p.a., increasing with length of service up to 28 days p.a., plus Bank Holidays and 3 days for Christmas closure. 5% employer pension contribution. Sick pay.
How to apply:
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at nick.shanks at harrishill co uk
For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.
Closing date for applications: 9am, Tuesday 2nd April 2024
Both Voluntary Norfolk and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
About us
Resuscitation Council UK is saving lives by developing guidelines, influencing policy, delivering courses and supporting cutting-edge research. Through education, training, and research, we’re working towards the day when everyone in the country has the skills, they need to save a life.
About the role:
As the Executive Assistant and Office Manager, in addition to providing administrative support across the organisation, CEO and Senior Leadership team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in London and in the way the operation runs remotely.
This role offers variety and the opportunity to gain wider experience within the Charity section. As the Executive Assistant and Office Manager, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities.
About you:
To be a successful Executive Assistant and Office Manager you will have;
· Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom
· Proven experience of taking accurate minutes, managing diaries and meeting schedules.
· Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing.
· Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels.
· High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
And you will be;
· Enthusiastic and proactive with a positive attitude and collaborative mindset.
· Highly organised, able to manage a varied workload within tight deadlines with great attention to detail.
· Committed to RCUK’s vision and values and the principles of Equality, Diversity, and Inclusion.
*RCUK reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- 30 Hours per week (3 days minimum in the office)
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Generous pension scheme
- Access to Private Medical Insurance (on completion of your probation period)
- Access to Life Insurance and Personal Accident Cover (on completion of your probation period)
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Full induction and training
How to apply:
Please submit your up-to-date CV with a supporting statement outlining your suitability for the role.
· Closing Date for Applications: Monday 15th April 2024 at 12 noon
· Interviews are taking place: w/c 29th April 2024
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please let us know and we will aim to make the necessary arrangements to accommodate your needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Outline:
CFAB supports children on the move between the UK and other countries and children who are separated from their family in another country. The complexities of migration and international separation can make many of these children particularly hard to support and particularly vulnerable to abuse and exploitation. We ensure that children in these circumstances enjoy the same care, protection and right to a family life as we would want for any child.
We are the only UK representative of the International Social Service network, and the only charity in the UK with a dedicated international social work team. We are proud to have royal patronage from HRH, Princess Alexandra.
We are looking for a highly motivated, organised individual with excellent attention to detail who has excellent written and communication skills and is positive, proactive, and eager to learn. You will be working in a small team so a hands-on, solution focused approach is a must.
You will be responsible for ensuring compliance with CFAB’s financial processes and procedures to ensure accurate preparation, processing, and maintenance of financial records.
You will also be responsible for HR administration.
As a cross-border, cross-culture children’s charity, Equality, Diversity and Inclusion is at the heart of what we do. We are committed to fostering a workplace that promotes mutual respect and allows equal opportunity for all. We seek applications for candidates with diverse backgrounds including, but not at all limited to, family overseas, experience being raised by non-biological parents, ethnic minority communities and people with health conditions or impairments.
Key responsibilities:
Finance
· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.
· Save copies of the Approval Max pdf’s in the Purchase folder.
· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.
· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.
· Update Salesforce to reflect processed sales invoices.
· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures
· Banking of cheques received.
· Perform credit control duties according to the financial procedures manual.
· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.
· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.
· Maintain the Local Authority Finance contacts spreadsheet.
· Assist the Finance Manager with the maintenance of the charity asset register.
· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.
· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).
· Be the key contact for any finance queries.
· Provision of management information and reports as required.
· Any other duties as required in support of the role.
Human Resources
- Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
- Arranging recruitment interviews.
- Sending out welcome emails to new starters.
- Assisting with organising training including group training sessions.
- Assisting with staff surveys and organising social events.
Other duties commensurate with the role as required by CFAB.
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
· Have exceptional written and verbal communication skills.
· Be confident with IT – in particular Excel, Word and Outlook.
· Be personable and confident dealing with a variety of people.
· Be able to prioritise and manage a demanding workload with attention to detail.
· Have the ability to be flexible and also be a team player.
Person Attributes:
Essential:
· Highly organised with excellent attention to detail.
· Good levels of patience and a methodical nature.
· An understanding of the need for confidentiality.
· Showcase impeccable judgement.
· A willingness to be involved in wider team initiatives such as fundraising events.
· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.
Qualifications:
Essential:
· Be educated to A Level/AAT Level 3 or have significant relevant working experience.
Desirable:
· Technical knowledge of an Accounting software (Quickbooks, Approval Max).
· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
· Familiarity with Salesforce.
Additional Requirements
1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
2. Participation in evening and/or weekend events, networking and meetings
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of
both of CFAB and our service users/partner
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors, and members of the public. The Senior Supporter Care Officer (SSCO) works alongside the rest of the team ensuring that everyone who contacts the charity receives excellent service in order to maintain supporter satisfaction, and to generate the maximum amount of income for dementia research. This role supports the team with projects both within and outside Supporter Care and works with two other Officers to oversee team workload. This includes enquiry handling and donation processing, providing training and advice, and providing cover during absences. This is a line management position, responsible for 2-3 Supporter Care Executives, supporting and enabling them to succeed in the delivery of their roles. The SSCO reports to the Senior Supporter Care Manager (SSCM) and ensures that the team provide an efficient and a first-class supporter experience for the charity.
We are looking for two Senior Supporter Care officers to cover periods of maternity leave. These roles will be available on 12-month fixed term contracts, or on return of the substantive post holder.
Main duties and responsibilities of the role:
Supporter engagement
- Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
- Support the team Executives with inbound telephone calls. This involves advising on a wide range of enquiries including campaigns, donations, fundraising events, and requests for materials, and ensuring the team are briefed in advance on all upcoming activity.
- Assist with enquiries received by email and post, and support team members with their responses.
- Act as the first point of contact for the resolution of complex queries and complaints, escalating to the SSCM as necessary.
- Support the team in promoting fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
- Assist the SSCM with monitoring performance of external response handling agencies and suppliers, routinely visiting the site to ensure quality standards are being met and issues are resolved.
Donation processing and database administration
- Ensure all donations are accurately processed and acknowledged using the database (Salesforce), and within our service-level agreements.
- Assist with the reconciliation of Salesforce and our financial accounts, completing audit checks as required.
- Ensure the integrity of Salesforce by amending supporter details as necessary.
- Ensure that tasks such as mid-value thanking, and vulnerability checks to improve engagement and maximise income are carried out by the team and correctly recorded.
- Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid and the Data Protection Act.
- Look at ways to utilise and maximise the benefits of Salesforce to improve things such as reporting and efficiency.
Team leadership
- Line management of Supporter Care Executives to ensure goals and personal development plans are in place, carry our regular 1-1 meetings and appraisals.
- Deputise for the SSCM, assuming full responsibility for the team in their absence.
- Assist in managing the day-to-day work of the Supporter Care team. This will include managing supporter enquiries, donation processing, outbound calling, and ensuring telephone cover is in place.
- Assist the SSCM as required with any projects involving Supporter Care and be the team representative on some cross functional projects.
- Create and deliver training plans for new team members.
- Compile routine reports including all feedback received by the charity.
- Creating and updating team procedures as required.
What we are looking for:
- Experience of working in a customer facing role within an office environment.
- Experience of handling complex complaints and queries.
- Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
- Excellent written and spoken communication skills.
- Exceptional telephone manner.
- Ability to work with a high level of accuracy and attention to detail.
- Good organisational skills and the ability to prioritise workload.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £34,500 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 1st April 2024, with interviews likely to be held week commencing the 8th April 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Closing Date: 1st April 2024
Stage 1 Online Interviews – 12th and 15th April 2024
Stage 2 Face to Face Interviews – 30th April 2024
Location: Erdington and Selly Park
Hours: Full-time
Duration: Permanent
Salary: Circa £80,000 per year, depending on experience
DBS: A Basic level DBS check, a Probate and a Companies House Check will be required.
"Happy to talk about flexible working."
This is an excellent opportunity for a senior, qualified finance professional with extensive demonstrable experience in charity accounting (or similar) to join a value driven organisation who wants to support more people who require specialist palliative and end of life care.
Reporting directly to the CEO, you will be a highly competent, diligent, and compassionate individual with prior expertise in a senior finance position in either the charity sector, the NHS or similar organisation. Having strong values, you will be comfortable living and demonstrating our values of Kindness, Respect, Positivity, Togetherness, Openness, and Innovation.
You will lead the Finance Team, managing all accounting and financial activities within the charity, and ensuring ongoing financial viability. You will be a confident people manager with a proven ability to provide inspirational leadership and to contribute to the daily running and future strategic direction of the charity as a member of the Executive Leadership Team.
The role will have a shared corporate responsibility for leadership, strategic planning and financial management and will be involved in liaising with and influencing external stakeholders as required.
The ideal candidate will be a qualified accountant with current membership of a recognised accountancy body, and will be educated to degree-level, or possess equivalent financial qualifications.
You will have extensive management experience, including substantial participation at Board level, and will be experienced in business planning and budget setting at a senior level. You will be competent in developing and implementing financial strategy and will possess a sound knowledge of understanding of accounting and taxation.
Please review the Further Particulars for the role, and the full job description.
If this sounds like the role for you, we’d love to receive your application.
The client requests no contact from agencies or media sales.
Chief Executive Officer
We have an exciting interim opportunity for a Chief Executive to oversee the management of the operations of a small homelessness charity in Worcester.
Position: Chief Executive Officer
Location: Worcester with some home-working
Salary: Circa £65k per annum pro rata
Contract: Permanent
Hours: Full time, 37 hours per week
About the role:
As Chief Executive Officer (CEO) you will be working for a Worcestershire based charity that supports the homeless and vulnerable, you will have responsibility for the management of the operations of the charity as well as setting their overall vision and strategy. The role involves pivotal decision making affecting the future of the charity and its employees.
The Chief Executive Officer is the main driver of the charity and through the Chair, is ultimately accountable to the Board. Within this role, the CEO will be expected to oversee all operations including service development, operational management, fund raising and marketing analysis.
About you:
We are seeking an inspirational and experienced leader with the skills and knowledge to manage this incredible charity, you will need to bring with you the following skills and experience:
- Experience in leading an organisation effectively, motivating teams and helping to improve staff performance
- Experience of working within a charity setting
- Previous experience of or working with vulnerable adults
- A commitment to the provision of high quality service for vulnerable people
- Strategic vision and an ability to adapt services as the needs of service users change
- Ability to work under pressure
- Knowledge of Office programmes and able to produce detailed written and oral reports including grant applications
- Experience of managing a budget
- Able to communicate to a variety of audiences appropriately
Although not essential, an understanding of legislative context around homeless in the UK would be beneficial for this role.
Other roles you may have experience of could include: CEO, Chief Exec, Chief Executive, Director, Head of, Senior Executive, Managing Director, MD, Manager, Board Member, Chair of the Board, Director of Operations, Operations Director etc.