545 Coordination and support days jobs

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.

You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.

We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.

What you’ll be doing 

• Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
• Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
• Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
• Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
• Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
• Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
• Warm, clear written and verbal communication skills, adaptable to different audiences
• Confidence hosting and facilitating online meetings
• Confidence with databases and digital tools, and willingness to develop Salesforce skills

Desirable: 

• Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
• Understanding of basic charity governance and administration

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Administrative Coordinator

• LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £28,000 - £32,000 per annum depending on experience 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Administrative Coordinator

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Thurday 24th September 2026, 23:59 BST. 

Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026. 

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

The DRSGs bring together researchers, healthcare professionals, and people living with or affected by diabetes to identify research gaps, shape research priorities, and drive activity that improves the lives of people affected by diabetes. Through workshops, reports, funding recommendations, and collaborative projects, the DRSGs help ensure that diabetes research is both scientifically rigorous and informed by lived experience.

The bulk of this role focuses on coordinating the smooth running of the DRSG and related activities, including managing the shared inbox, scheduling meetings, preparing agendas and papers, recording high-quality minutes, and acting as a key point of contact for members. Beyond these core responsibilities, you will play an active role in supporting projects and helping shape member involvement as the DRSG evolves. This includes co-facilitating discussions, tracking qualitative and quantitative insights, helping identify and engage peer reviewers for highlight notice applications, and supporting a range of Patient and Public Involvement (PPI) activities. You will also work closely with the Grants Advisory Panel (GAP), a panel of people affected by diabetes who contribute to funding decisions, and support wider research initiatives, including the Type 2 Prevention Research Challenge.

By ensuring our steering groups and PPI panels run efficiently, you enable researchers, healthcare professionals, and people affected by diabetes to collaborate effectively. Success in this role means delivering seamless administrative control, capturing the impact of DRSG outputs, and ensuring patient voices directly influence research priorities. An ideal candidate will combine high-level organisational skills with experience or understanding of biomedical research and the UK research landscape.

About the Role

Jesuits in Britain is looking for an IT Coordinator to keep our technology running smoothly, based at our head office in Mount Street and supporting the wider Province. You'll be the first point of contact for IT issues, the administrator of our Microsoft 365 environment, and a steady, patient guide for colleagues who need help but don't speak "tech." Good judgement, flexibility and a genuine sympathy for our mission matter as much as technical skill.

The right candidate will be technically qualified in IT coordination and supervision, with the flexibility to adapt to the changing needs of Jesuits in Britain and to take on the administrative tasks that come with the role.

Key Responsibilities

Technical

· Oversee head-office IT devices to include desktops, laptops and servers.
Ensuring anti-virus, Windows & HP Hardware updates are installed and running correctly. Monitoring of all licensing.

· Purchase and install of additional software as required.

· Asset tag and maintenance of warranties and care packs.

· Replace or upgrading where necessary.

· Act as first point of contact for IT issues in the head office (hardware and software) and respond to IT needs from across the Province.

· Judge when an issue needs paid technical support, and commission that support where appropriate.

· Purchase, maintain and upgrade of IT software and hardware for Jesuits Communities and Works.

· Administer the Microsoft 365 Licences Province-wide for three domains.

o Issuing and maintaining email addresses for Jesuits and lay staff across the province. To include subscriptions upgrades where appropriate.

o Removal of emails or shared mailboxes where appropriate.

o Troubleshooting email account issues from the basic through to more extreme, such as data or email hacking. Actioning safety procedures, if necessary, when breaches of security are found.

o Reconciling around 500 Microsoft subscription charges, where applicable and recharging to the appropriate Communities or Works in the internal quarterly accounts.

o Initiating and troubleshooting Multi-Factor Authentication on all accounts and including a 2-year retention policy.

o For heightened security, enforcing Conditional Access for head office members when travelling abroad to permit email access in specified locations.

· Supervise of the head-office cloud-based environment, sharing data with Teams and ensuring all cloud-based data is correctly backed up.

· Help compile, with consultation, the head-office/Province IT Policy Handbook with updates as and when required.

Administrative

· Process purchase orders and invoicing for the Communities and Works, and produce reconciliation reports for recharging in the internal quarterly accounts.

· Contact and supervise our work with IT provider. Reconcile IT provider’s maintenance charges and recharge to Province Communities and Works in the internal quarterly accounts.

· Reconcile the IT Credit Card.

Professional

· Stay current on relevant trends, such as AI and cybersecurity, and bring recommendations to the team where needed.

Person Specification

· Excellent computing/IT qualifications & skills, to include administrative experience within the Microsoft 365 portal

· Excellent experience in putting computing skills into action

· Sympathy with the mission of Jesuits in Britain, as a religious and charitable organisation

· Good communication skills in explaining technical IT matters to lay practitioners

· Good administrative skills in keeping records and administering invoicing and recharging

About the role:

Recovery looks different for everyone, and meaningful opportunities can be a powerful part of helping people move forward. As a Recovery and Opportunities Coordinator, you’ll take the lead in creating a programme that gives clients across Ashley Road, Milton House and Highbury New Park the chance to build confidence, strengthen their wellbeing, discover new interests,develop new skills and take positive steps towards greater independence.

This is a hands on and creative role where you’ll turn ideas into activities that people genuinely want to take part in. You’ll design and deliver engaging group work covering areas such as mental and physical health, relationships, substance use, life skills and learning, while creating opportunities that support clients to prepare for moving on to more independent accommodation. You’ll use a strengths based and trauma-informed approach, adapting what you offer to respond to people’s interests, goals and experiences.

You’ll also look beyond our services to create more opportunities for clients. Building strong relationships with community organisations, statutory services, specialist agencies and lived experience networks, you’ll help connect people with the resources, activities and support available around them. Alongside this, you’ll champion co-production, support colleagues, volunteers and peers to get involved in delivering the programme, and help make recovery and social inclusion a visible part of everyday service delivery.

At Single Homeless Project (SHP), you’ll be encouraged to keep developing your own practice too. Through training, supervision and reflective practice, you’ll have opportunities to deepen your knowledge of recovery, trauma-informed approaches and group work, while playing an active part in shaping how we support people experiencing multiple disadvantage.

About you:

• You have experience developing, coordinating and facilitating groups and activities, with a good understanding of group dynamics and how to support others to deliver them confidently and effectively.
• You’re creative, enthusiastic and proactive, with the confidence to turn ideas into meaningful opportunities and encourage clients, colleagues, volunteers and peers to get involved.
• You’re confident building positive working relationships and partnerships with a range of internal and external services, helping to open up new opportunities for the people we support.
• You understand how to engage, motivate and inspire people experiencing multiple disadvantage, including the barriers that can make participation more difficult, and can create a positive and welcoming atmosphere.
• You’re committed to inclusive practice, creating environments where people from different backgrounds feel respected and able to participate, while maintaining clear and appropriate professional boundaries.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 4th October at midnight

Interview date: Tuesday 13th October online via Microsoft Teams

Please note there will be a second stage interview for suitable candidates in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Help Create Life-Changing Experiences for Children

At Honeypot, we believe every child deserves the chance to feel safe, valued and supported. As our Children's Services Coordinator, you will play a vital role in making that happen.

This is an exciting opportunity to join a passionate and dedicated team, coordinating the delivery of residential breaks, wellbeing programmes for young carers and vulnerable children across Scotland.

As the person at the heart of our services, you'll bring together people, information and processes to ensure every programme runs smoothly from start to finish. From managing referrals and bookings to coordinating transport, communicating with families and supporting service delivery, you'll help create positive experiences that have a lasting impact on the children and families we support.

No two days will be the same. One day you might be helping a family through the referral process, the next coordinating logistics for an upcoming residential break, preparing essential documentation, analysing service data, or supporting colleagues to ensure every child receives the best possible experience.

What You'll Be Doing

• Coordinating the planning and delivery of respite breaks, wellbeing programmes and outreach services
• Managing referrals, bookings and placements to ensure children receive the right support at the right time
• Building positive relationships with families, referral partners and external stakeholders
• Maintaining accurate records and producing reports to support decision-making and continuous improvement
• Supporting safeguarding, health and safety, and compliance processes
• Coordinating communications, transport arrangements and programme logistics
• Supporting the smooth day-to-day running of the service and Honeypot Scotland sit

What We're Looking For

We're looking for someone who is organised, adaptable and confident working in a busy environment where priorities can change quickly. You'll be a natural coordinator who enjoys solving problems, building relationships and keeping multiple projects moving forward.

You will have:

• Previous experience in an administration or coordination role, ideally within children's services, health, education, charity or community settings
• Excellent organisational skills and attention to detail
• Strong communication and relationship-building abilities
• Good IT skills, including Microsoft Office and ideally database systems
• The ability to work independently and manage competing priorities
• An understanding of confidentiality, safeguarding and data protection principles
• A full driving licence and access to your own transport

Why Join Honeypot?

This is more than an administration role. It's an opportunity to make a genuine difference behind the scenes, helping ensure that children experiencing challenges in their young lives can access safe, supportive and memorable experiences that build confidence, resilience and hope for the future.

If you are passionate about helping children thrive and enjoy bringing organisation, care and efficiency to a busy service, we'd love to hear from you.

Join us and help make every child's opportunity count.

Worcester Community Trust (WCT) is looking for a Wellbeing Services Lead Project Worker to coordinate and lead the day-to-day delivery of WCT’s Wellbeing projects; supporting individuals to improve their wellbeing, build confidence, and move closer to work, education, or training.

The Lead Project Worker will oversee and coordinate the staff team and volunteers, allocate referrals and assess workloads, ensure effective service delivery and maintain strong local operational partnerships to achieve high-quality outcomes for individuals who use the service.  They will also carry their own caseload.

Key Areas of Responsibility

Service Delivery & Coordination

• Coordinate the day-to-day work of the Wellbeing team.
• Oversee referrals, case allocation, and staff caseload management.
• Support a caseload of individuals.
• Maintain accurate and confidential records, case notes, and data entries.
• Support the Contract Manager in achieving performance targets and reporting requirements.
• Facilitate team meetings and reflective practice sessions.
• Be a point of contact for advice to other team members with complex cases

Frontline Support

• Direct support to individuals through 1:1 sessions and group activities.
• Assist individuals to access employment, education, or training opportunities, improving confidence and wellbeing.
• Identify barriers to employment and provide tailored advice, guidance, and action planning.
• Deliver or facilitate workshops on employability and wellbeing themes.
• Ensure a client-centred, trauma informed non-judgmental approach in all interactions

Partnership & Engagement

• Maintain operational relationships with local agencies, referral partners, and community organisations.
• Promote WCT’s Welfare projects and increase referrals into services.
• Attend community events, and networking sessions to raise awareness of the service

Monitoring & Reporting

• Maintain accurate records of participant progress, outcomes, and referrals.
• Collect and input data to support internal and external reporting.
• Provide case studies and feedback to the Contract Manager for inclusion in funder reports.

Team Support & Supervision

• Coordiante and mentor the team and volunteers in their daily work.
• Hold staff supervision for reflection opportunities on work and wellbeing.
• Encourage teamwork, reflective practice, and continuous improvement.
• Contribute and lead staff meetings, training sessions, and service development discussions.
• Model WCT’s values and champion best practice in all areas of delivery.
• Coordinate staff HR platform with staff data and maintain records of sickness and holiday – discuss with staff in team meetings
• Take part in staff annual appraisal and development

Safeguarding & Compliance

• Ensure safeguarding concerns are reported and acted upon in line with WCT policy.
• Follow WCT’s procedures on health and safety, equality, and confidentiality.
• Maintain high standards of confidentiality and information security.
• Act as a positive role model and champion WCT’s values in all areas of work.

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply visit our website.

Closing Date: Wednesday 14th October 2026

Please note – this is a rolling advert. Applications will be reviewed regularly, and suitable candidates may be invited to interview before the closing date. Early application is recommended.

Workforce Development Coordinator

WorldSkills UK is looking for an organised and proactive Workforce Development Coordinator to join our Workforce Development Team.

At WorldSkills UK, we have big ambitions to help young people, the education system and the economy. We work across the UK to raise standards in technical education and apprenticeships, champion future skills and help more young people from all backgrounds succeed in work and life.

As Workforce Development Coordinator, you will play an important role in supporting the successful delivery of our workforce development programmes. Working with colleagues, participants, delivery partners and other stakeholders, you will help ensure our programmes are well organised, our systems and information are accurate, and participants receive a professional and positive experience.

The role is varied and will include:

• coordinating programme activity, meetings, events and workshops;
• maintaining programme documentation, schedules, records and systems;
• coordinating communications with participants and internal and external stakeholders;
• collecting, validating and collating data and supporting programme reporting;
• coordinating participant registration, onboarding and ongoing support;
• working with suppliers, venues, contractors and delivery partners; and
• helping to improve systems, processes and ways of working.

We are looking for someone who is highly organised, has excellent attention to detail and can confidently coordinate multiple activities, priorities and deadlines. You will need strong administrative and communication skills, the ability to build effective working relationships with a range of people, and the confidence to use your initiative while working collaboratively as part of a team.

Salary: £28,000
Contract: Permanent, full time (35 hours per week)
Location: London, with flexible hybrid working. The postholder is expected to attend the office at least once or twice a week.

How to apply

Please download and read the application pack attached before applying.

WorldSkills UK uses a blind recruitment approach. To apply, please submit the following:

1. an anonymised CV in Word format;
2. a supporting statement in Word format outlining your suitability for the role and addressing the role description and person specification; and
3. a separate document containing your name, email address, telephone number and confirmation of your right to work in the UK.

Closing date: 23:59 on Sunday 4 October 2026.

Late or incomplete applications, or applications that do not follow the application requirements, may not be considered.

Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.

This is a permanent full-time role (35 hours per week) with a salary of £41,175.

Job located at The Dellow Centre, London E1 7SA.

Auto enrolment from day one into the People’s Pension.

The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.

Closing date is Monday 05 October 2026.

To apply, please upload your CV with a covering letter detailing how you meet the person specification.

We are looking for a highly organised and proactive Project Coordinator to support the effective delivery of our assessment, onboarding, grants administration and event activities. This role is central to ensuring a positive experience for applicants and participants throughout their journey, providing excellent customer service, coordinating key processes, and maintaining accurate records across multiple platforms. The successful candidate will be confident managing competing priorities, have exceptional attention to detail, and enjoy working in a fast-paced environment where no two days are the same.

The role involves coordinating assessment and recruitment activities from initial enquiries through to final decisions, ensuring applicants receive a professional and positive experience throughout the process. Responsibilities include managing applications, coordinating interviews and selection panels, preparing panel documentation, communicating outcomes, and supporting assessment activities. Working closely with programme and grants colleagues, you will ensure processes run smoothly, deadlines are met, and accurate records are maintained.

In addition, you will support participant onboarding, grants administration, and event delivery. This includes maintaining participant records across multiple systems, carrying out verification checks, processing grant payments, and supporting the logistics of in-person events.

We are looking for someone with excellent organisational and administrative skills, strong attention to detail, and the ability to manage multiple priorities. The successful candidate will also contribute to improving team processes and developing specialist knowledge in key areas of programme delivery, helping to ensure the efficient and effective operation of our programmes.

Volunteer It Yourself (VIY), a UK-wide not-for-profit organisation linked to youth skills/employment, volunteering and construction, is looking for a passionate Fundraising Coordinator to support our income generation work and help us grow our funding.

As the Fundraising Coordinator you will support VIY’s new business function by keeping information organised, managing key systems, and helping with early‑stage bid writing. You’ll make sure the ream has what they need to move funding opportunities forward and help keep our processes running smoothly.

We’re seeking someone who is organised, curious and confident in their writing, with the ability to juggle different tasks and build positive relationships across the team. You don’t need previous fundraising experience — transferable skills from other roles or sectors are just as valuable.

You will play an important role in supporting VIY’s income growth and helping the team work efficiently as we expand nationally. This is a great entry point into fundraising, giving you hands‑on experience in research, bid coordination, stewardship support and Customer Relationship Manager CRM (we use Salesforce) within a fast‑moving, mission‑driven organisation.

Who we are?

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Introduction to the role

The Digital Communications Coordinator will coordinate the digital communications for Surrey Coalition of Disabled People as well as the projects/networks that we coordinate such as The Independent Mental Health Network (IMHN).

Purpose of the role

To lead on the coordination, design and delivery of vibrant and engaging communications for The Coalition.

We want to expand our reach and increase our engagement.

You will help us to achieve this:

• Through building our existing social media channels as well as researching/implementing new channels
• Keeping The Coalition website updated with fresh and engaging content
• Developing marketing materials for our events/social activities and services/projects
• Being the expert in digital accessibility

Main responsibilities

• Craft/develop content for the Coalition’s social media channels including You Tube and the website
• Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities
• Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics
• Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement
• Keep the website updated – including making changes to pages as well as building new ones
• To ensure that our communications are available in a wide range of formats that meets the accessibility needs of our membership
• Working with the wider staff and volunteer team, to identify and generate compelling case studies and examples of our work
• To be the brand guardian for the organisation
• To develop the knowledge of the staff team around effective communications, and contribute to team training and development
• To develop Coalition News, our quarterly Newsletter
• To attend member events to capture content for communications across all channels
• To support fundraising with developing appropriate content for funding applications and reporting
• Help develop and implement a 3 year communications and marketing strategy for the charity
• Draft press releases as required and liaise with members, staff and journalists to organise coverage.

We are looking for someone with:

• Outstanding organisation and planning skills (E)
• Excellent written communication skills and experience with copywriting for social media platforms (E)
• Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)
• Experience of editing web pages and building web pages (E)
• Able to analyse and evaluate reports from social media activity (E)
• A high degree of self-motivation and able to work on own initiative (E)
• A creative flair, ideas and understanding of current media trends, identifying opportunities etc. (E)
• Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
• Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

What we offer you:

• Flexible working hours
• Induction training and support
• On-going training and development and the opportunity to complete accredited training
• 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 
• Access to our Employee Assistance Programme
• Company Pension Plan
• Equipment (laptop and mobile phone)
• Pre-agreed expenses
• A great team and the opportunity to really make a difference! 

The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.

You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and  programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.

You will see our young people grow before your eyes and be contributing to their better future.

MAIN PURPOSE OF JOB

 1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.

2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.

3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.

4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.

5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.

 Please refer to the full Job Description for a detailed description of the job.

What is it like to work for us?

As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.

This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.

To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.

Job description 

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the North of England. Join Sported as our Lancaster Network Co-ordinator and you could be playing a vital role in the heart of our Field Team. As this role is place- based you will be required to live in Lancaster or surrounding areas, with frequent travel across the region.

About the role 

As the key contact for Sported groups across Lancaster & surrounding areas you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop. 

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area. 

About You 

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, homebased working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance.

At Sported, you'll be part of an organisation where your contribution truly makes a difference. 

Act with Integrity. Champion Inclusion. Transform Together. Drive Change. 

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience. 

The closing date for this role is 12pm on Monday 5th October 2026.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use an anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process. 

Application Instructions 

If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.