Customer jobs

You will be part of the Financial Accounting and Control team within the Finance department and will act as the dedicated Financial Accountant, preparing statutory financial reporting and managing the year-end process, for your 'lead clients'. Whilst you will have autonomy and be expected to be able to work independently, you will also work collaboratively with the rest of the Financial Accounting and Control team to develop a high-quality finance service to the NCIs, including best practice external reporting and a robust financial control environment.

You will act as a mentor to more junior members of the team, using your skills and experience to support the Financial Accounting Officers to develop core accounting skills to manage effective balance sheet control and period-end processes and to prepare and submit compliance reporting using accurate and appropriate financial information.
An effective communicator, you will be able to explain financial issues to non-finance staff and to help people to use financial information well. You will deliver relevant training and support across departments to help improve financial literacy and ensure compliance with relevant financial control procedures.

You will be someone who is always looking to improve processes and worker smarter, collaborating with your finance colleagues to drive best practice in everything we do. You will be a confident Excel user, able to use Excel to design and build financial statements and reports which can be quickly and easily produced.

This role is a 12-month fixed-term contract

RESPONSIBILITIES

Financial Accounting

Responsible for preparing the group and subsidiary financial, including:

• Setting, agreeing and managing the year end timetable and communication with internal and external stakeholders
• Updating the accounts template annually, including review accounting policies and ensuring compliance with relevant reporting legislation, regulatory requirements and best practice within the charity sector (including but not limited to UK GAAP and Charity SORP)
• Reviewing the year-end trial balance and analysing key variances with previous years to identify potential omissions or misstatements
• Managing the external audit process, including being the primary point of contact with the auditors in planning and delivering the audit, liaising with other members of staff in Finance and other departments to deliver the auditors' requirements, preparing schedules to support each note to the financial statements and providing explanations when requested
• Preparing the Board and Committee reporting to support the presentation of the Accounts and presenting draft accounts for review and sign-off on behalf of the trustees as necessary
• Working with Communication Department and design company to prepare financial statements in format to be signed and published
• Ensuring accounts are signed off and submitted to Companies House or Charity Commission on time

Internal controls and compliance

Responsible for ensuring all income and expenditure (including capital expenditure) is correctly accounted for within a robust control environment, including:

• Managing the delivery of a smooth, well-controlled and timely month-end and year-end close, supporting with the Financial Accounting Officers to develop and improve this in line with best-practice
• Working with the Financial Accounting Officers and Financial Processing team to maintain a strong financial control environment ensuring that monthly reconciliations, checks and reviews are done and compliance with the journals policy

• Managing the Chart of Accounts structure to ensure consistency of approach across the NCIs, ensuring any changes are appropriate before actioning them
• Working with the Finance team to improve processes and systems and promote efficient working practices with an appropriate control framework
• Supporting the Financial Accounting Officers to prepare and submit compliance reporting using accurate and appropriate financial information (e.g. Office of National Statistics returns, Charity Commission Annual Returns).

Technical advice and support

Responsible for providing support and guidance on financial accounting practices, issues and problems, including:

• Working with the Finance Business Partnering team to advise departments on appropriate accounting treatments for new and continuing activities
• Ensuring legacies are accurately recorded and recognised, including overseeing the liaison with executors as necessary
• Keeping up to date with best practice and developments in financial reporting and the charity sector and proactively managing personal and continuing professional development
• Providing financial training and support to non-finance colleagues as required, promoting financial literacy across the NCIs

Cashflow forecasting

Ensuring effective cash management for the NCIs, including the development of regular cash flow reporting as required by each entity, including:

• Overseeing the production of daily, weekly, monthly and annual cashflow forecasting and monitoring spreadsheets and active management of cash balances to maintain the liquidity of all the NCIs while optimising the funds available for investment
• Managing short-term investments and cash deposits, including identifying opportunities, producing relevant analysis and reporting, and ensuring compliance with treasury policies
• Arranging Pensions Board funding drawdowns from the Revolving Credit Facility, monitoring borrowing levels and managing requirements for the CHARM bonds

Other

• Acting as a mentor to the Financial Accounting Officers, helping them to identify opportunities to grow their skills, and supporting them through advice and training
• Collaborating with other members of the Financial Accounting and Control team to ensure the delivery of all statutory reporting and year end processes across the NCIs, providing support for other areas as necessary
• Providing support for projects within the Finance team (which could include for example, process improvement projects, system projects, implementation of new processes and solutions etc.)
• Developing excellent working relationships and clear communication with the Finance Business Partners, to ensure a consistent understanding of activities across the NCIs, and that this is reflected accurately in both statutory and management reporting
• Undertaking other ad hoc tasks as required to ensure the Finance team delivers to its customers

PERSON SPECIFICATION

Essential

Education:

• CCAB or equivalent professional accounting body qualification

Knowledge/Experience:

• Good technical financial accounting skills and thorough understanding of relevant accounting standards, including FRS 102 and Charities SORP
• Experience gained from working as a financial accountant or external auditor covering all aspects of statutory reporting for a large organisation

Skills & Abilities:

• Excellent IT skills, including advanced Excel and strong finance system skills, with a good understanding of data structures and chart of accounts optimisation
• Ability to manipulate data, analyse information, identify anomalies and extract pertinent information. Excellent attention to detail
• Well organised with an ability to work calmly and effectively under pressure
• Good communication and interpersonal skills both written and oral, able to communicate effectively with finance professionals, senior management and trustees, and non-accountants to achieve cooperation and results
• Proactive, self-motivated and enthusiastic

Circumstances:

• Willingness to work in excess of contracted hours to ensure completion of deadlines

Desirable

• SAP experience
• Experience of working for a charity

Closing date for Applications is 31 March at 11:55 pm

Terrence Higgins Trust is looking for an inspiring Head of Philanthropy to lead a bold new chapter in high value fundraising. This is a rare opportunity to shape a best in class philanthropy function, driving transformational gifts that accelerate progress towards ending new HIV transmissions and tackling stigma. You’ll take the helm of our flagship initiatives — including the 2030 Club and the Norman Fowler HIV Fund — while crafting compelling cases for support that connect major donors to the heart of our mission. Working closely with our Chief Executive, trustees and senior leaders, you’ll unlock powerful networks, steward influential relationships and champion an exceptional donor experience that deepens engagement and fuels long term impact.

As a senior leader, you’ll set the strategic direction for high value giving, grow and manage a portfolio of high net worth supporters, and embed a culture of relationship driven fundraising across the organisation. You’ll motivate and develop a talented team, strengthen our pipeline and CRM led insight, and act as a confident external ambassador — elevating our profile with audiences who can help drive real change. If you’re energised by ambitious targets, inspired by mission driven work and ready to build something sector leading, this role offers the platform to make a lasting difference.

Cross-Channel Marketing Officer

We are looking for an enthusiastic and motivated individual to join the Communications team.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: CE393 Cross-Channel Marketing Officer

Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings

Hours: 35 hours per week

Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 March 2026

The Role

Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results.

Key responsibilities include:

• Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention.
• Creating, editing and optimising digital communications.
• Supporting colleagues by providing training, sharing best practice, and offering expert advice.
• Ensuring digital communications are aligned across all online and offline touchpoints.
• Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation.
• Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness.
• Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation.
• Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value.

This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role.

About You

You will have experience of:

• Testing, optimisation, and automation to improve communications effectiveness.
• Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation.
• Using an email platform. Desirable experience using Dot Digital.
• Using analytics tools and analysing data to inform decision-making.
• Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Kids Club Kampala are looking for an enthusiastic and experienced Trusts & Foundations Manager to join our small but highly effective team, helping to raise funds and awareness of our work in East Africa through grant fundraising.

About Kids Club Kampala and the Role

Kids Club Kampala is a children’s charity with a Christian ethos working across East Africa. Our mission is to transform children’s lives, empower communities, and reduce poverty throughout East Africa. We do this by meeting children’s and families’ immediate needs and strengthening their futures through child protection, access to education and family strengthening. Together, we can help more children not just survive but thrive. We envision a world where every child has the opportunity to reach their full potential. By remaining child-centred and prioritising the needs of the poorest, by 2035 we will have made a tangible impact in over 5 million lives.

We have grown significantly in recent years and last year expanded our work from Uganda to across East Africa. Grant fundraising remains one of our primary income streams and the Trusts & Foundations Manager will build on our strengths and successes in this area, developing our existing relationships and working to generate new partnership opportunities.

Job Description

Strategy & Pipeline Development

• Develop and execute an annual Trusts & Foundations strategy to meet income targets and diversify the portfolio.

• Research, prospect and cultivate our grant funding pipeline of international funding opportunities.

• Maintain an up to date knowledge of the broader grants fundraising environment.

Bid Development & Proposal Writing

• Write high-quality, evidence-based proposals that translate East African programme data into persuasive narratives.

• Collaborate with the Head of Finance on project budgets and support the Finance & Grants Officer with research, applications and reporting. 

• Develop bespoke bids for institutional funding applications while maintaining the integrity of operational goals.

Partnership Management & Stewardship

• Manage a portfolio of existing donors, building long-term partnerships through proactive engagement.

• Provide bespoke updates and support the CEO with preparing and presenting at virtual or in person meetings.

• Execute strategies to move one-off grants toward multi-year commitments for sustainable income.

• Support to develop and expand our corporate partnership portfolio.

Impact Reporting & Grant Management

• Produce accurate, high-quality progress and impact reports.

• Maintain precise CRM records, tracking all reporting deadlines.

• Monitor grant expenditure and milestones, flagging potential risks or deviations to senior leadership.

Person Specification

We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.

• Commitment to our mission and values.

• Experience working in the charity sector.

• Strong track record working within grants fundraising.

• Excellent written and verbal communication skills.

• Ability to craft compelling narratives and proposals.

• Experience working with budgets and financial information.

• Excellent organisational and time management skills.

• High attention to detail and accuracy.

• Proficiency in Microsoft Office / Google Workspace.

• Ability to work both independently and as part of a team.

• Adaptability and the ability to prioritise tasks in a fast-paced environment.

What We Offer

• Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.

• Flexible Working: Fully remote working with flexible hours.

• Pension: 5% employer pension contributions.

• Professional Development: Individual training and development plan, with ongoing investment in your growth.

• Project Visit: Option to visit East Africa after your first year of employment.

• Team Wellbeing: Quarterly team meet-ups, including an annual wellbeing day, and a Christmas get-together.

• Training Days: Annual training days and a generous training budget.

How to apply

Please apply via CharityJob with your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 27th March 2026. Interviews will be held via video conference the week of the 6th April 2026.

If you have any questions or need further information about the role, please feel free to reach out.

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.

We are looking for a Regional Fundraiser to deliver locally tailored fundraising activities, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.

This is a Hybrid role with 3 days a week in the West Berkshire area.

The Charity
An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including:
Company pension scheme
27 days holiday - rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
Staff discount of 10% on new goods online
Structured induction programme and learning and development opportunities.

The Role
Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning and delivery of a range of fundraising activities.

Work with various internal Fundraising leads to further support and deliver a portfolio of activities.

Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.

Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice.

The Candidate
Experience of successfully delivering fundraising activities.

Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income.

Experience of using a fundraising CRM to manage activity.

Driving licence strongly preferred.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

St Martins, the long standing and well respected charity supporting people out of homelessness, is looking to recruit a Chief Executive following the retirement of our current CEO.

As our new Chief Executive, you will collaborate with our dedicated teams and the Board of Trustees to drive forward the vital work of St Martins, focusing on our six key priorities:

· prevent homelessness wherever possible

· deliver effective support

· deliver sustained support

· continue to be an employer of choice

· continue to be well managed and efficient

· communicate clearly

 We are looking for :

·        A current CEO or Director with experience in one or more of the following fields: social housing, homelessness, social care or related fields

· Proven track record of delivering organisational strategy and managing complex change.

· Proven experience of managing complex budgets exceeding £10 million, to support the long‑term sustainability of a charity during periods of change .

· Proven experience in governance and in building productive, collaborative relationships with a Board of Trustees.

· Evidence of successful income generation through fundraising, grants, and partnerships.

· Experience of media relations (including TV and radio) 

· Experience interpreting complex financial and performance data to support effective evaluation and enable sound strategic decision-making.

· Experience of effective collaborative working with partner organisations and sectors.

Are you a technically skilled and service-driven IT professional looking to make a global impact? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, delivering high-quality first and second-line support to colleagues across our international organisation.

Based in Rio de Janeiro, this role plays a key part in ensuring reliable, secure, and user-friendly technology services across the Latin America & Caribbean region and globally.

About the Role

As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.

A specialist focus of this role is Microsoft Business Applications, including collaboration platforms such as Microsoft Teams and SharePoint Online, alongside Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.

You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.

Key responsibilities include:

Service Desk Support

• Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
• Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
• Maintain high-quality documentation within the global IT service desk system.

User Support & Collaboration

• Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
• Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
• Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.

Microsoft Business Productivity Applications Support

• Act as a primary support contact for Microsoft Teams, Sharepoint, Power Automate and Power BI.
• Troubleshoot access, permissions, connectors, and configuration issues.
• Support adoption and continuous improvement of business applications across the organisation.

Event & Remote Support

• Provide onsite and remote IT support for meetings, conferences, and hybrid events.
• Troubleshoot AV and connectivity issues in real time.

Security, Compliance & Improvement

• Follow information security, GDPR, and data protection protocols.
• Contribute to service reporting, process improvement, and technology enhancements.
• Stay up to date with emerging technologies and best practice.

About You

You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.

To be successful in this role, you will have:

• Proven IT service desk experience:
• First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
• Strong Microsoft ecosystem knowledge:
• Hands-on experience supporting Microsoft Teams, SharePoint Online, Power Apps, Power Automate, Dynamics 365, and Power BI and identity/access systems
• Technical problem-solving capability:
• Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
• Excellent communication skills in English:
• Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
• Security awareness:
• Understanding of information security principles, GDPR, and data protection responsibilities.
• Collaborative working style:
• Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.

Why Join Us?

This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

• To promote respect for trade union and human rights worldwide
• To work for peace based on social justice and economic progress
• To help our affiliated unions defend the interests of their members
• To provide research and information services to our affiliates
• To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Engagement Worker (Female Only)

Location: Catford, based within the service. Unfortunately this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 16:00, 08:00 - 21:00 or 13:30 - 21:00. Shift patterns and weekly hours may vary and you may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We're looking for an Engagement Worker to join our residential service based in Catford which supports females in the criminal justice system who are likely to meet the criteria for a personality disorder, helping them reintegrate into the community following release from prison, secure healthcare settings, or Approved Premises. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. 

Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. You will be at the forefront of delivering a trauma-informed, person-centred service, supporting individuals through rehabilitation and resettlement. This includes assisting with engagement activities, developing support plans, and providing access to appropriate interventions to help residents move towards independence.

Key Responsibilities Include:

• Supporting residents to access the resources, tools, and networks they need to achieve their goals.
• Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
• Promoting independence through life skills training, practical support, and empowerment.
• Recognising and responding to mental and physical health needs and safeguarding concerns.
• Supporting the creation of a safe, welcoming and psychologically informed living environment.
• Carrying out housing management tasks including reporting repairs, maintaining communal areas, and health and safety checks.

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

• Due to the nature of this service, it is an occupational requirement that the post holder is female
• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability  to motivate, and empower others to achieve their personal goals and overcome barriers
• IT ability to use our online CRM systems and Microsoft programs daily
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Senior Trusts Funding Manager

£46,482 a year

Permanent, Full time (35 hours a week)

London, E15 2GW and working from home.

1 in 4 of us in the UK are disabled, and we are a diverse, proud and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action.

Together we will be unstoppable. 

We are looking for a highly experienced Trust Funding Manager to lead and grow our portfolio of high‑value trust and foundation relationships. This role is part of the Partnerships and Philanthropy team, whose work is central to securing sustainable income and building long‑term partnerships that support Scope’s mission.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About this role

In this role, you will lead the management of a portfolio of trusts and foundations with the potential to make significant gifts. You will focus on building strong, long‑term relationships at the six‑ and seven‑figure level, through inspiring proposals and effective stewardship.

 You will:

· Research, identify and cultivate trust and foundation funders to maximise income

· Manage a diverse portfolio of new and existing Trust and Foundation funders

· Develop and submit high-quality, tailored 6 and 7 figure funding applications

· Produce clear, meaningful impact reports including outcomes, learnings and stories

· Deliver agreed income targets, contributing to team and organisational fundraising goals

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone with experience of Trust Fundraising.

You will have experience of:

· Cultivating 5, 6 and 7 figure proposals

· Building a trusts pipeline, ensuring opportunities are organised and acted on appropriately

· Working with an organisational CRM system

· Disability issues or projects tackling disability inequality is beneficial but not essential

· Able to write strong, persuasive narrative for five, six and seven figure funder proposals and reports

· Strong financial skills including budgeting and grant reporting

· Knowledge of Trust and Foundation funders and trends

· Able to use Microsoft Word and Excel effectively

· Able to work positively with internal and external individuals and teams.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.

If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.

To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Tuesday 31 March 2026.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting an Employment Advisor to join our IPS service. You will be based in an NHS mental health treatment team in Edmonton, Enfield, working 35 hours per week. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £31,277 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Monday 30th March 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

Telephone interview stage: 13th - 16th April 2026

Final Stage interviews: 22nd April in person at Community House, Edmonton subject to an additional date being added.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.   ​

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for an Operations Team Leader with supervisory and process improvement experience to join our Income Operations Team. 

This role sits at the core of our income and fundraising operations, ensuring the systems and processes that underpin our supporters’ journeys are efficient, accurate and high‑quality. You’ll be responsible for keeping central income workflows running smoothly—from processing and reconciling income, to managing supporter data, Gift Aid compliance, fulfilment, and other essential activities that enable our fundraising teams to succeed and our supporters to have a great experience. 

You’ll work closely with the Operations Manager to drive continuous improvement, helping identify challenges, shape solutions and embed better ways of working across the charity. As someone who champions best practice, compliance and operational excellence, you’ll support colleagues in understanding upcoming business requirements including the implementation of D365 as our new CRM. 

People leadership is also central to the role. You’ll share responsibility for managing and developing the Operations team, supporting their daily workflow, training and professional growth. With regular collaboration across teams and stakeholders, you’ll play an important role in ensuring our systems, processes and controls remain robust, fit for purpose and capable of supporting the charity’s mission.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead and develop the Operations Administrators, setting clear objectives/KPIs, maintaining high performance standards, and ensuring audit‑ready processes. 
• Manage and reconcile all income flows, ensuring bank receipts, Direct Debits, Gift Aid, and multi‑channel donations are accurately processed and recorded in the CARE database. 
• Oversee core operational processes, including data preparation, mass data imports, coding structure administration, receipts/acknowledgements, and Gift Aid declaration compliance. 
• Monitor quality and drive continuous improvement, ensuring efficiency, accuracy, and strong risk‑management practices across all operational outputs. 
• Act as a key collaborator with internal teams, helping to design robust income and data systems and supporting responses to queries and audits. 
• Build strong relationships and communicate effectively, ensuring stakeholders are informed of issues, risks, and operational challenges. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience managing or supervising others
• Ability to effectively manage multiple priorities and deadlines at the same time. 
• Strong consultative and listening skills to build a rapport with stakeholders and gain key information. 
• Understanding of financial and fundraising compliance and controls

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact please contact David Lewis.

#ShowTheSalary #NonGraduatesWelcome

Senior Marketing Executive
Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation
Contract Type: Permanent
Hours: 35 hours per week
Salary: £37,800.00 per annum, Band F, Level 3

 About the Role

Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA’s activities and will be expected to attend meetings with peers across the association. The role will contribute ideas and co-lead the marketing strategy to support Unity’s growth.

The Senior Marketing Executive will take responsibility for leading the delivery and implementation of Unity's marketing strategy, supporting the company’s business plans for the next 3-5 years.

Collaborative working is essential, with partners, clients and internal teams to enhance Unity’s brand positioning, marketing effectiveness and client engagement for Unity products and services, and market positioni

Key Responsibilities

• Deliver lead generation campaigns to achieve company financial goals
• Create & execute marketing plans including marketing campaigns that align with strategic objectives.
• Brand-building initiatives including communications to prospective clients and existing clients.
• Content creation (blogs, white papers, newsletters, print and social media posts) and monitoring performance, including optimising landing pages and improving SEO rankings.

Marketing Activity and Responsibility

• Oversee the annual planning of marketing activities by setting clear objectives, goals, and measurable KPIs.
• Deliver cost effective solutions for successful social media campaigns, email newsletters and campaigns, SEO, CRM, PPC, advertising, sponsorship,  photography, SMS, print, CRM, online, direct mail, printed collateral, website analytics, and web optimisation

Stakeholder Management

• Working closely with the Head of Sales to determine priorities and drive more commercial growth through brand building and lead generation
• Collaborate with internal teams to support cross-marketing activities and ensure alignment between New Business and Existing Business teams for well-prepared campaigns

What We’re Looking For

• Educated to a degree level or equivalent
• Comprehensive marketing knowledge across direct and digital channels in tactical areas and campaign execution
• Excellent communicator at all levels – verbal and written

What we offer as our Senior Marketing Executive:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Monday 6th April 2026

Interviews will be conducted on a rolling basis until the position has been filled.

Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Head of IT & AI

Part time - 3 days per week

Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.

Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.

Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.

The requirement

• Experience in managing outsourced IT service desks and multiple suppliers
• Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
• Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
• Ability to identify and plan future needs from a digital and technical perspective.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.

• Closing date for applications: Monday, 6 April 2026.
• First interviews are planned for the 21 & 23 April 2026
• Second interviews are likely to take place in the week commencing 27 April 2026

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

The closing date for application is Monday, 6 Apil 2026

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

This role is with One Newham, and we at Your Place are recruiting on their behalf.

Contract: Permanent

Reports to: Network Coordinator

Location: Hybrid – home based, but with regular attendance of meetings in Newham

Background:

One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.

Our mission is to champion and strengthen local charities and community organisations.  We do so by facilitating collaborative action in Newham. 

Our values inform everything we do:

Inclusion

Ensure all community groups, including grassroots organisations, feel supported and valued.

Transparency

Maintain clear, open communication with members and stakeholders.

Leadership

Take bold initiatives and act as a catalyst for sector-wide growth.

Respect

Value and honour the diversity and rights of members and the community.

We have four strategic priorities that guide our work:

Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.

Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.

Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.

Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.

Purpose of the Role

The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.

Key Responsibilities

Finance (priority area)

• Maintain accurate financial records on QuickBooks.

• Prepare bank reconciliations and assist with cashflow forecasts.

• Process invoices, expenses and reimbursements.

• Prepare draft management accounts.

• Support annual budget preparation and monitoring.

• Administer SafeHR (online payroll system) and manage pension returns.

• Maintain grant and project financial trackers.

• Ensure compliance with financial policies.

Administration & Office Management

• Maintain administrative systems and filing structures.

• Oversee supplies, equipment and IT procurement.

• Support onboarding of staff and volunteers.

• Act as first point of contact for routine enquiries.

• Arrange meetings, take minutes and support diary coordination.

• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.

• Prepare board papers and governance documentation.

• Maintain databases and contact lists.

IT & Systems Support

• Coordinate basic IT troubleshooting and liaise with external providers.

• Maintain equipment records, licences and renewals.

• Support development of internal processes and digital tools.

Community Hire Scheme

• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.

• Organise regular maintenance of the equipment for hire.

• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.

• Promote the scheme widely and ensure that it is taken up by local residents and community groups.

Member and Network Communications

• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.

• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.

• Upload and update content on the One Newham website and/or member portals (where applicable).

• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).

• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.

Person Specification

Essential Experience and Knowledge

• Experience in a finance-focused administrative role, ideally in a charity or small organisation.

• Strong working knowledge of QuickBooks.

• Experience maintaining financial records, processing invoices and preparing reconciliations.

• Good understanding of office administration systems and general office management.

• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.

• Experience maintaining contact lists or simple CRM/mailing systems.

Skills & Abilities

• High level of accuracy and attention to detail, particularly in financial work.

• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.

• Strong organisational skills and ability to manage competing priorities and deadlines.

• Ability to handle confidential information appropriately.

• Ability to work independently and use initiative in a small team environment.

• Practical, solutions-focused approach to day-to-day challenges.

Personal Attributes

• Reliable, proactive and well-organised.

• Calm, flexible and adaptable in a changing environment.

• Confident building positive working relationships with colleagues, members and partners.

• Commitment to equality, diversity and inclusion.

• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.

Desirable

• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).

• Experience supporting grant administration and financial reporting.

• Knowledge of charity finance regulations and good practice.

• Basic design skills (e.g. Canva) for simple flyers or social media graphics.