Data and supporter services officer jobs
We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.
What you’ll do
Reporting to the Chief Executive, you’ll:
- Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
- Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers
- Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported
About you
You’ll bring:
- Proven experience in volunteer management
- Great people management
- Excellent communication and relationship‑building skills.
- Experience in managing busy, volunteer‑facing services
- Experience using CRM systems and working with data and KPIs.
- A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.
Why join us?
Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:
- 28 days annual leave
- Hybrid working
- Health cash‑back plan and Employee Assistance Programme
- Employee discounts and flu vaccination
- Dog‑friendly office
- Opportunities to attend events such as Crufts
Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.
The client requests no contact from agencies or media sales.
Youth Outreach Practitioner – South Yorkshire
Salary: Up to £32k
Hours: Full time
Location: Sheffield or Doncaster
Contract: Permanent
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work.
The role
We are looking for a Youth Outreach Practitioner for our South Yorkshire team and are keen to receive applications from those living in and around Sheffield or Doncaster. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).
As a Youth Outreach Practitioner, you’ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown.
You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support.
Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.
Your base would be at Sheffield or Doncaster Railway Station with regular travel between these stations plus Barnsley and Rotherham stations and working across these boroughs. This role does involve working regular unsociable hours including evenings and weekends.
About you
You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential.
You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK.
Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must.
A full person specification can be found in the job pack.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing Date: Sunday 10th May at 5pm
1st interviews are scheduled to take place on Wednesday 20th May 2026
2nd interviews are scheduled to take place on Tuesday 2nd June 2026
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Duties and Responsibilities
Strategic Implementation
Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.
Work with the CEO and trustees to:
- Define strategic workstreams
- Establish measurable organisational KPIs
- Identify capability gaps and development needs
- Develop a structured strategy implementation framework that enables effective delivery across the organisation
Operating Model Design
Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.
This will include:
- Programme structure and service architecture
- Governance and decision-making frameworks
- Internal processes and ways of working
- Data, reporting and impact measurement systems
- Team structures and capability requirements
Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.
Business Planning and Financial Modelling
Develop a clear strategic business case underpinning the new strategy. This will include:
- Financial projections
- Income pipeline modelling
- Investment requirements
- Scenario planning for growth and risk
Provide analysis and recommendations to support board-level decision making.
Programme & Transformation Management
Act as programme lead for key strategic initiatives, including:
- Scaling of youth employability programmes
- Strengthening organisational infrastructure
- Development of a standalone mental health service
Develop and manage a comprehensive implementation plan, ensuring:
- Clear timelines
- Resource alignment
- Risk management
- Delivery accountability
Maintain a live transformation risk register and ensure issues are addressed proactively.
Stakeholder Engagement & Organisational Change
Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:
- Facilitating internal workshops and planning sessions
- Supporting senior staff to translate strategy into operational delivery
- Communicating progress to trustees and key partners
- Managing organisational change and maintaining momentum
Act as a trusted advisor and sounding board to the CEO throughout the transformation process.
Qualifications
Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable
Experience
Proven experience leading strategy implementation, organisational transformation or operating model design - Essential
Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential
Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential
Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential
Strong track record of delivering initiatives from concept through to implementation - Essential
Experience working in the charity, social enterprise or public sector environment - Desirable
Experience working closely with CEOs, boards or senior leadership teams - Desirable
Understanding of youth services, employability, public health or community development sectors - Desirable
Skills/Attributes
Ability to translate high-level strategy into practical operational delivery - Essential
Strong analytical and problem-solving skills - Essential
Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential
Highly organised and able to manage multiple workstreams simultaneously - Essential
Comfortable operating with high levels of autonomy and responsibility - Essential
A pragmatic, solutions-focused mindset - Essential
Your CV should include the names and contact details of two referees. It should also include your notice required from an existing employer.
Please limit your CV to two sides of A4. Your cover note should also be limited to two sides of A4.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.
This is a fantastic opportunity to join our fundraising and communications team in a varied role supporting our fundraising efforts to ensure an integrated approach to generating income and supporter stewardship.
You will have some experience in an administrative or coordinator role, ideally within a fundraising or supporter‑focused environment, and a good understanding of how a busy team operates. You will be organised, detail‑oriented and keen to learn, with strong communication skills and a flexible approach to supporting evolving fundraising priorities.
With an eye for detail, you will be confident using a database and interested in developing your skills further with support from the team. You will be the first point of contact for supporter queries and will lead on the processing and reconciliation of income. You will also support our major donor fundraising and provide essential administrative support to the wider fundraising team.
We are a friendly team who work collaboratively across income streams and support each other closely in an environment where no two days are the same. There are opportunities to get involved across the team and the wider organisation depending on your interests, and we invest in our staff’s professional development. This role would suit someone at an early stage in their fundraising career who is keen to build experience across a range of income streams in a supportive setting.
We offer 30 days’ annual leave a year and a 6.5% employer contributory pension as well as a range of enhanced leave and as much tea and coffee as you can drink! We deliver our services from our purpose built, light and airy office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Overground, Victoria & Piccadilly lines.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the school looks ahead to its next chapter, philanthropy will be central to expanding opportunity, enhancing facilities, and ensuring that RGS remains a place where talent and ambition can flourish. To support this vision, we are seeking an exceptional Director of Development to lead a modern, strategic, and inspiring development programme. This post is funded by The Royal Grammar School, High Wycombe Foundation CIO (Charity number: 1179234).
The Director of Development will lead the design, delivery, and growth of a comprehensive fundraising strategy that supports the school’s long‑term ambitions. This is a senior leadership role requiring strategic insight, operational discipline, and the ability to build meaningful relationships across the RGS community.
A major priority will be to refresh, rebuild, and modernise the school’s fundraising data, creating a reliable, insight‑driven foundation from which to plan and execute fundraising activity. Alongside this, the postholder will lead a transformational capital appeal to deliver a new state‑of‑the‑art STEM facility by 2030 — a project that will shape the educational experience of future generations.
The role also includes developing a legacy giving programme, expanding regular giving among parents, and introducing innovative school‑based fundraising initiatives that engage pupils, staff, alumni, and the wider community
To offer our students an exceptional all-round education
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support. Find out more about Employers for Carers Wales on our website.
As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.
About you
We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning.
The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.
You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Job Purpose
We are looking for a versatile and enthusiastic public-facing team member to support the development, launch and operation of ANT’s new commercial ventures - including plans to launch ecotourism, commercial rental offerings at Lower Chew Forest and carry out scoping of green burials - to start generating commercial income which can go back into supporting the charity’s ongoing work.
This is a dynamic role that will involve supporting the successful launch and operation of new ventures through focusing on optimising and improving the experience of paying visitors to the site, taking into account all aspects of their journey with us - from hearing about us and booking to their actual visit, and onto aftercare and follow-ups to encourage repeat visits. As part of this, the role will also support the development of new branding and marketing materials and ‘added value’ extras that can enhance the visitor experience and generate additional revenue.
You will be joining a small but mighty team working hard to make exciting new ideas a reality and a success.
Main responsibilities
-
Leading on ensuring excellent visitor experience, including facilitating bookings; fielding customer service needs, enquiries & issues (digital, on the phone and in person); identifying and solving or escalating issues; and tailoring our digital marketing and on-site offerings to ensure guest satisfaction
-
Supporting with the development of new branding and marketing materials for commercial ventures as required, focusing initially on our new ecotourism offering at Lower Chew Forest
-
Supporting the operational setup and smooth running of ecotourism at Lower Chew Forest, for example through researching possible operational approaches, systems and tools, making recommendations and supporting their implementation and smooth running
-
Researching, proposing and implementing ancillary offerings for guests (such as experiences, events and memorial items) which both add value to their experience and generate additional revenue for the charity, and forming the partnerships to deliver them - including working alongside our fundraising team
-
Collecting, collating and analysing visitor data - such as reviews, feedback, spend and engagement with our various offerings - and reporting on these with recommendations to management and trustees
-
Supporting a small but busy and growing Business Development team flexibly as needs change - for example by supporting the development of new ventures such as biochar production, or the scoping of emerging commercial opportunities across the Lower Chew Valley and beyond
-
Work with the wider Avon Needs Trees team to help build a resilient, multi-site charity with a flourishing commercial arm, undertaking other work necessary to pursue our aims
-
As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities
-
Other duties and opportunities as required
Working relationships and expectations
-
You will be part of the Commercial Team reporting to the Head of Business Development
-
Hybrid working between home, our office (currently on Lower Castle Street, Bristol) and our sites in the Lower Chew Valley (near Hustrete), with the expectation of being present in our office or on site more than half the days on the typical week
-
Occasional evening and weekend working will be required but this is not a substantial feature of your role
-
Our staff maintain an appropriate level of confidentiality, professionalism and discretion at all times
-
Our staff comply with organisational policies, procedures, and guidance, and external regulations and laws.
Person Specification
Essential
- Passion and commitment to addressing the climate and nature emergencies in general (and woodland creation in particular)
- Ambitious and positive about exploring new ventures, generating new ideas and developing new commercial offerings that offer both an excellent customer experience and provide income to support the charity’s wider work
- Strong communication skills with a warm public-facing approach, and experience working directly with the public in a customer service setting
- Excellent people and conflict management skills
- Good project management skills and experience working with external partners, contractors, agencies and/or operational staff - in a public-facing tourism or other setting
- Ability to thrive in a multidisciplinary role with a range of responsibilities as part of a small, dynamic team
Desirable
- Experience in the development, setup or operational management of commercial activities - in particular in the tourism or ecotourism sectors
- Experience creating, deploying and managing digital marketing - in particular within the tourism or ecotourism sectors
- Experience of operational management, including HR, health & safety, and safeguarding - ideally in a public/outdoor environment
- Strong working knowledge and experience of data management and analysis, IT administration and cyber security
Our commitment to equality and equity
Your application will have all personal details redacted before being assessed by our short-listing panel.
As a Disability Confident employer, we will offer an interview to disabled candidates who meet the essential criteria for the role.
To address any diversity gaps in our team we will also offer an interview to candidates who meet the essential criteria and are from under-represented groups. At this time this applies to those from Black, Asian and minority ethnic groups.
Avon Needs Trees is a Living Wage and Disability Confident accredited employer, and a supporter of the West of England Good Employment Charter. We especially welcome applications from under-represented group
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period.
-
Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week
-
Salary: £60,000 per annum
-
Location: London Victoria/ Hybrid
-
Some evening and weekend work may be required, which can be claimed as TOIL
-
Reporting to the CEO
-
Line Management of 3x staff
About the Charity
A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story.
The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone.
We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive.
About the role:
As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same.
You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly.
This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind.
Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same.
You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with.
Benefits:
-
Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
-
Option for 2 Me days
-
25 days annual leave entitlement
-
Option to swap bank holidays for other religious holidays
-
Team Socials
-
Birthdays off
-
Working in a value led organisation, where we see and share the impact we have on children every day
Responsibilities
Strategy & Leadership
-
Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission.
-
Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability.
-
Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals.
-
Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities.
-
Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation.
-
Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders.
Governance & Operations:
-
Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals.
-
Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.
-
Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures
-
Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident.
-
Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO
-
Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance.
-
Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year).
-
Act as the key contact with the landlord and the charity’s IT contractors, as and when required
Income Generation, Partnerships and Communication:
-
Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.
-
Play a key role in planning and delivering the 10-year anniversary event in May 2027.
-
Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.
-
Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools
-
Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report.
-
Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence
Finance & Sustainability
-
Hold accountability for the operational delivery and financial sustainability of the charity.
-
Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight.
-
Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board.
-
Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership.
-
Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures
Personal Specification
Strategic Leadership & Drive
-
Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards.
Organisational governance
-
Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board.
-
Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance.
-
Excellent organisational & project management skills
Vision, stakeholder engagement and influence
-
Experience cultivating strategic partnerships with schools, funders, and external stakeholders.
-
A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines.
-
Advanced communication skills, someone who can represent the organisation externally with credibility and warmth.
Change Management & Adaptability
-
Experience in an interim/ short term role
-
Strong people management skills, with a warm and accountable approach to developing and supporting others.
Desirable:
-
Experience working directly with school and corporate partnerships
-
Experience using Salesforce.
-
Experience working with trustees
How to apply & Dates
To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.
The ideal start date is August 2026
The interview process and dates will be:
-
Rolling initial conversations as and when suitable candidates apply
-
First formal interviews (online) 27th May
-
Final interviews & presentation (in person) 2nd June
Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.
As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.
Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.
When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit your CV and answer all application questions to apply.
The client requests no contact from agencies or media sales.
When life gets tough, good relationships help us through.
TLC: Talk, Listen, Change is a relationships charity that has supported people in the North of England for over 40 years.
Our aim to ensure everyone within our community benefits from good emotional wellbeing, and the key to this is maintaining safe, healthy, and happy relationships.
We’re entering an exciting phase of growth across the country and are looking for a Group Finance Director to join our Executive Leadership Team to contribute to the collective leadership of the TLC Group.
The Role
This role will lead the financial strategy and financial management of the TLC Group.
You will:
· Lead financial strategy to ensure sustainability and growth.
· Advise the CEO, Executive Leadership Team, and Board on financial matters.
· Oversee budgeting, forecasting, cashflow, and financial planning.
· Ensure strong governance, controls, and regulatory compliance.
· Provide clear, high-quality financial reporting and Board assurance.
· Lead audit, statutory reporting, and external auditor relationships.
· Oversee financial systems and processes to support growth.
· Lead financial due diligence for partnerships, mergers, and opportunities.
· Lead and develop the finance team, promoting accountability, and transparency.
About You
We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.
You’ll bring:
· Qualified accountant (ACCA, CIMA or equivalent).
· Significant senior finance leadership experience.
· Strong expertise in financial strategy, planning, and governance.
· Experience of Board reporting and working with senior stakeholders.
· Skilled in budgeting, forecasting, and cashflow management.
· Experience in financial modelling and supporting growth.
· Proven ability to lead and develop high performing teams.
· Strong analytical skills, including advanced excel capability.
· Able to communicate financial information clearly to non-finance audiences.
· Collaborative, values-led, and motivated by social impact.
The Offer
· Salary: £61,429 - £71,069
· 37 hours per week
· Hybrid working, with time spent at TLC Group offices (various locations across England).
· The opportunity to help lead a growing national service with strong group-level support.
If you’re motivated by using your financial expertise to drive meaningful social impact, and want to play a key role in shaping the future of a growing, values-led organisation, we’d love to hear from you.
Application Deadline:
The deadline for applications is Thursday 14th May 2026
Interviews expected in Manchester on Tuesday 2nd June 2026
The client requests no contact from agencies or media sales.
Senior Individual Giving Officer
Job Advert
Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme.
We are looking for a Senior Individual Giving Officer to join our Public Fundraising team at Mencap. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden our audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering our Mencap 2030 strategy.
This is a permanent, full‑time position. We offer flexible and hybrid working arrangements, with a requirement to attend our London office for a minimum of two days per week. Occasional travel within the UK may also be required.
What you will do
· Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management.
· Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard.
· Build and manage complex data selections and automated email journeys, supporting the roll out of our new CRM and using insight to improve targeting and results.
· Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell.
· Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively.
· Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement.
· Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes.
· Champion equality, diversity and inclusion in campaigns and across the organisation.
What you will bring
· Proven experience of planning and delivering multi-channel individual giving campaigns.
· Strong data and CRM skills, with experience of building selections and automated journeys.
· Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines.
· Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care.
· Experience of monitoring and analysing campaign performance and using insight to improve results.
· Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion.
Why join us - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. We offer flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as we expand and improve our Individual Giving Program.
The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
What is the main purpose of their role?
The Operations Manager sits within a team of six managers who are responsible for providing the strategic lead for all the activities of Suffolk Refugee Support. This is a senior operational role with responsibility for overseeing key programme areas including HR and facilities, volunteering, our ESOL provision and our International Women’s Group. The role will also oversee the development of SRS’s Client Partnership work, ensuring this is shaped through co-production with the clients we work with, supports strong external relationships, and is delivered through an effective, outcome-focused work plan. Working closely with staff, trustees, partners and clients, the postholder will contribute to the effective management and ongoing development of the organisation.
The role line manages a team of Officers and Coordinators responsible for specific programme areas, ensuring that the activities within their remit are effective, compliant and responsive, meeting both the charitable aims of SRS and the needs of the asylum seekers and refugees we support.
What will the job entail?
Among other responsibilties, you’ll be overseeing the function of the organisation and its strategic development by using knowledge of needs of clients, gaps in existing services and opportunities as they arise, working with the Management Team to agree funds required for services to be run and delivered, liaising with Trustees, developing and managing client focused activities, developing and managing operational areas of work and providing strategic and operational oversight to our Client Partnership work.
What you will need
- At least two years’ staff and project management experience in community, voluntary sector or social care settings; or other proven relevant management experience
- Experience of managing staff including delivery planning, performance monitoring, practising HR & disciplinary processes, and motivating positive work environments
- Experience of developing, managing and evaluating programmes to meet identified needs using imaginative ideas and making efficient use of restricted resources
- Experience of using/developing assessment tools to monitor service outputs and outcomes
- Knowledge of laws and policies applicable to Human Resources management
- Knowledge of safeguarding, data protection and equality good practice
- Strategic planning skills with the ability to work in conjunction with the Charity Manager and management team to agree plans of work for the whole organisation to maximise impact for clients
- Proficient in using all MS office applications and CRM or data management system, (experience with Charitylog or similar database platforms preferred)
- Conscientious, calm, and well-organised with the ability to keep the balance between short & long-term tasks/goals
- Proven ability to write concise and informative reports that are appropriate to the target audience, and which summarise a large amount of information
- A strong commitment to Equal Opportunities and Safeguarding Children, Young People and Vulnerable Adults
- Commitment to people in the asylum system and insight into their experiences
- Confident, friendly manner and the ability to put people at their ease
- Flexible approach and willingness to occasionally work outside the office in various settings and some evenings if needed (by agreement)
For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Support the Membership Events Coordinator to deliver outstanding membership engagement events.
What you need:
- Demonstrable experience of providing exceptional customer service.
- Experience of managing administration processes efficiently.
- Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme





