Data management jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in delivering technology change across the organisation. As an IT delivery officer, you’ll support the successful delivery of IT projects and change initiatives that enable teams across the organisation.

You’ll act as a bridge between business areas and IT, helping colleagues articulate their needs, translating these into clear requirements and support the planning, coordination and governance of delivery activity.

Working closely with colleagues and external partners, you’ll support the structured delivery of IT initiatives. You’ll keep project documentation up to date, support backlog management and help provide clear updates on progress.

You’ll also play an important role in supporting user adoption, coordinating and delivering training sessions to ensure colleagues feel confident and well supported when new systems or changes are introduced.

This is a fantastic role for someone who enjoys variety, thrives on collaboration and wants to develop their career in project management, business analysis and change management.

About you

You’ll have experience supporting the delivery of projects, change or improvement initiatives or be able to demonstrate transferable skills from a similar environment.

You’ll be confident working with a wide range of stakeholders, translating conversations into clear requirements and well-structured documentation. You’ll have experience maintaining delivery documentation such as plans, trackers or reports and you’ll be comfortable working with tools such as Microsoft 365 and project management tools like jira, asana, trello or similar.

You’ll be friendly, engaging, with a natural ability to connect with others. Comfortable striking up conversations and building rapport, you’ll enjoy building relationships across the organisation and working closely with colleagues at all levels. You’ll be someone people feel at ease approaching, helping to create trust, openness and strong collaboration.

Organised and analytical in your approach, you’ll be comfortable managing multiple priorities and adapting to changing demands. You’ll bring a collaborative, proactive mindset and a genuine interest in how technology can improve services and outcomes across the organisation.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Thursday 12 March 2026 9 am

Interview date week commencing 23 March 2026

The Philanthropy Officer is an essential role within Amref UK's Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.

This role is about proactively building excellent relationships both in person and virtually, requiring confidence, a positive outlook, and the ability to work collaboratively. Previous experience in donor stewardship or relationship management is essential. You’ll be a fast learner with excellent interpersonal and organisational skills, keen take on new challenges, excited about working in international development and invested in Amref’s mission. This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. 

The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.

The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.

Key objectives of the job 

• Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.

• Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.

• Obtaining and filing photo consent forms for any photography for promotional use.

• Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects. 

• Assist with the upkeep of parent communal areas, including stock levels and general maintenance.

• Order products as directed by Hospital Services Manager

• Accurately recording charitable output, to be used for reporting purposes.

• Arranging travel and accommodation for families as part of our support services.

• Contribute ideas to improve services and identify unmet needs among families.

Communication and representation

• Communication with parents and families during face to face, telephone, email and social media interactions.

• Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)

• Assist with the creation of regular charity newsletters through copywriting.

• Act as an ambassador for the charity when attending events and activities. 

Additional duties 

• Ensure that up to date written records and activity data are maintained in  accordance with professional and charity standards. 

• Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.

• Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.

• Be vigilant and aware of all stock, merchandise and resources owned by the charity.

• Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash). 

• Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post. 

• Participate in safeguarding training and mandatory Trust/charity training.

• Complete merchandise sales from charity office as and when necessary.

Person specification 

Essential 

• Experience of working or volunteering with children, young people and families.

• Proven ability to deliver high-quality support in a service-driven environment.

• Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.

• Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.

• Calm under pressure.

• Strong organisational skills. 

• Experience handling sensitive information appropriately.

• Personal drive, energy, integrity, adaptability and responsibility. 

• Good IT skills, including competence in Microsoft Office products. 

• Excellent personal and communication skills, including written and spoken English. 

• Reliable and punctual

• High level of attention to detail.

• Excellent references will be required.

• Enhanced DBS check will be required.

Desirable 

• Experience of working directly with children/families who have additional health needs. 

• Experience of working or volunteering within a hospital. 

• Experience of working within an office/admin setting. 

• Knowledge of the NHS environment.

• Previous charity or third-sector experience.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. This includes our Support Line, carers support groups, one to one support and support in hospitals. Some of our services are universal – open to all carers – and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.

This role  

 Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.

The postholder will manage a group of Carers Support Workers who provide support and advice to unpaid carers in Leeds. This includes ensuring the smooth running of the support operations and liaising with external partners. They will work with other operational managers to develop our services and to help coordinate our service delivery process.  

The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.

We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.

Hybrid working with 2 days per week from the London Bridge office

Closing Date: 8am on 9 March 2026

This is an exciting opportunity for an Events and Community Fundraising Executive to take responsibility for supporting the delivery of the Whizz Kidz third-party events portfolio, including the London Marathon and Great North Run, and supporting our community fundraisers to raise vital funds.

You will support our events from set up and planning, recruiting and stewarding supporters whilst maintaining an excellent level of supporter care. We are seeing a growth in the number of fundraisers, so it is an exciting time to join Team Whizz Kidz.

Key accountabilities as our Events and Community Fundraising Executive include:

• Being the first point of contact for enquiries from events participants and community fundraisers

• Able to build and develop relationships with fundraisers

• Responsible for general administrative duties such as coding income, thanking supporters and managing and maintaining accurate records on Microsoft Dynamics

• Support on event days with logistics and set up

• Support with volunteer recruitment for the London Marathon

• Produce tailored materials, e.g. fundraising packs and newsletters to motivate and support event participants.

• Work in partnership with our Whizz Kidz running coach to ensure content is received on time and to an agreed standard.

• Work and maintain third-party event platforms

• Responsible for some of Get Involved section of the website, ensuring it regularly updated and optimised

• Maintain webforms to ensure relevant data is captured at the point of sign up

• Support on event marketing campaigns with the Events Fundraising Manager

• Develop and deliver motivating stewardship journeys

• Build strong working relationships with other members of the Events and Community team and the wider Fundraising team and support other team members when required

• Work across internal teams to market places, ensure our participants our supported in the most appropriate way and spot cross-selling opportunities

• Keeping up-to-date with current trends in the UK events market and charity sector.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

The person

You will be an enthusiastic and driven professional, with project management, administration and data skills, with experience in customer care and events.

You will have a strong eye for detail, great organisational skills and a pro-active approach to work. You will understand the importance of delivering exceptional supporter care and stewardship journeys to raise value funds.

Person specification

• Knowledge of events fundraising (preferably third party) and fundraising practices 

• Excellent written and verbal communication skills -with the ability to authentically communicate to support fundraisers, convey the work of the Whizz Kidz and show impact of support

• Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities

• Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail

• Use initiative to drive things forward, solve problem and seek opportunities to grow income and brand awareness

• Basic understanding of fundraising compliance and law

Experience

• Experience of event fundraising within the charity sector

• Experience of delivering excellent supporter care and stewardship to maximise opportunities and promote brand loyalty

• Experience of using and maintaining a database

• Demonstrable track record of building strong relationship management with multiple fundraisers, with different motivations, value and support needs

Personal qualities

• Alignment with our values – young people focused, ambitious, inclusive and collaborative

• Passionate about supporting young wheelchair users and creating societal change

• Able to enthuse, motivate and engage others to raise valuable funds

• Great use of initiative and self-driven to find solutions

• Willing to go above and beyond to support fundraisers and Whizz Kidz

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To Apply

For more information and to apply visit our website via the apply button. 

Closing Date: 8am on 9 March 2026

About the role 

This role leads the day-to-day operational management and development of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive support for survivors of violence against women and girls (VAWG). You will provide clinical and operational leadership across counselling services, supporting therapists and practitioners to manage clinical risk and safeguarding concerns effectively, within a Black feminist, intersectional and Holistic Empowerment Recovery (HER) framework.

This role is offered on a part-time basis (28 hours per week worked over 4 days).

Job description 

As the Therapeutic Manager, you will:

• Provide operational and clinical leadership across counselling services, overseeing therapeutic pathways, referrals, assessments, allocations, safeguarding and risk management, ensuring high-quality, trauma-informed and culturally responsive support.

• Support therapists, High Intensity Therapists (HITs) and honorary counsellors through clinical guidance, recruitment, induction, reflective practice, wellbeing initiatives and ongoing professional development, embedding anti-oppressive, intersectional and survivor-centred practice.

• Lead on safeguarding and multi-agency working, supporting practitioners to respond effectively to risk, maintain safe practice and ensure consistent documentation and ethical information sharing.

• Oversee clinical governance and quality assurance, ensuring adherence to professional standards, robust data protection and confidentiality practices, and the development of clinical protocols and guidance.

• Support monitoring, evaluation and impact reporting, ensuring effective data collection and survivor involvement to inform ongoing service improvement and co-production.

For key responsibilities please see the attached job profile document.

Competencies

We'll assess you against these competencies during the selection process:

• Case Management
• Safeguarding Leadership
• Managing Senior Counsellors and High-Risk Work

Closing date and Interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Are you an experienced paid digital media professional, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Content Team could be the right place for you!

As a Paid Digital Media Manager within the Content Team, you would be responsible for managing Tearfund's paid digital media activity across key channels including social, search, and display. You will use data, insights, and creative performance analysis to drive supporter acquisition, income generation, and digital engagement.

We are particularly looking for a digital media expert with a passion for paid marketing, who has experience in developing paid digital media strategy and managing advertising accounts across Meta, Google Ads, and Microsoft. We are especially keen to hear from those who have in-depth experience in digital fundraising, advertising, and analysis.

Do you have the following experience?

• Managing and developing paid media accounts and strategy for an organisation or company
• Setting up, running, and optimising multiple PPC and paid social campaigns on a concurrent basis
• Line management experience
• Reporting back on campaign results using sources like Facebook Business Manager and Google Analytics
• Working with creatives to upskill in paid digital media content best practice
• Providing training and upskilling on paid media advertising, and communicating results clearly to stakeholders of all levels

Do you have the following skills?

• A strategic approach to channel management and campaign delivery
• Setting up and optimising Meta, Google, and Microsoft advertising campaigns
• Proficiency in the Google data suite (Analytics, Search Console, Looker Studio) and Advanced Excel/Google Sheets
• Managing budgets and the ability to switch between tasks quickly
• Strong understanding of creative performance within digital ads (e.g. testing headlines, images, formats)
• Ability to work cross-functionally with designers, writers, and video editors to develop effective campaign assets

If your skills, experience, and passion match these requirements, we'd love to hear from you!

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Events and Partnerships Manager
Salary: £34,405.00 per annum
Contract: Permanent
Work Pattern: Working full time, Monday to Friday, 37.5 hours a week
Location: WWT Slimbridge, GL2 with some flexibility. Minimum of 2-3 days a week + travel

About The Role

Events are a key component in our visitors’ experience at a WWT site and we have big ambitions to develop and deliver an even stronger calendar of innovative events in 2026 and beyond.

Working with the Head of Interpretation and Programming and the Centre Managers, you will lead on the development of new seasonal events, from ideation and concept stage to multi-site implementation, with the objective of driving new and repeat visitation. You will be responsible for the creation of bespoke ‘home-grown’ events as well as developing partnerships with external organisations that deliver licensed content for branded events.

This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.

The role will be based at our Slimbridge HQ offices a minimum of 2-3 days a week. It is expected that the role will need you to be present at each of our sites on a regular basis.

About You

You will have good experience in planning and delivering events in a multi-site organisation. You will be passionate about nature and conservation with the desire and ability to create both home-grown and partner-based events that connect and engage our visitors with the Superpowers of Wetlands

To join as our Events and Partnerships Manager you’ll bring:

• Proven experience of creating and managing events in a multi-site visitor facing organisation, leading projects from concept stage, through implementation, to ROI analysis and reporting
• Experience of developing and maintaining external relationships with brands, like-minded organisations, funders and/or community groups
• Excellent project management skills, with proven experience of delivering projects, to budget and on time, bringing teams from different parts of the organisation with you
• Excellent financial management skills with evidence of accountability for budget development, management and control
• Evidence of a visionary mindset with the ability to turn vision into reality; demonstrable creativity with a flair for innovative problem solving, thinking outside of the box and developing test & learn experiences and events
• Brilliant written and verbal communication skills, with the ability to inspire and motivate others when sharing new concepts and ideas, developing strong stakeholder support at all levels

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Sound like your kind of role? We’d love to receive your application.

Closing Date: Friday 6th March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

An exciting opportunity has arisen to join Westway Trust as our Adult Learning Manager, responsible for leading the Adult learning provision within a community setting.

You will work closely with the Senior Manager: Learning to ensure that the design and delivery of the Trust’s Learning Programme is innovative, creative and responsive to the creative, cultural, practical and wellbeing needs of community interest.

You will be an ambitious individual who will demonstrate an entrepreneurial flair in identifying and implementing opportunities to develop unique and distinctive learning opportunities specifically oriented to the communities of North Kensington.

You will also provide strategic and operational leadership to the programme team in the delivery of these objectives, and will lead and motivate a team of tutors to drive the programme’s success and meet our strategic goal of putting the community at the heart of what we do.

Key responsibilities of the role include but are not limited to:

Strategic Leadership and Curriculum Development

• Clear understanding of the national and local policy context of the Adult Education Sector with a focus on: impact on funding or impact on the future curriculum.
• Ensuring the curriculum aligns with educational standards, accreditation requirements, and community demands.
• Leading on the servicing and management of specific regulatory and statutory inspections.
• Develop and articulate a compelling purpose and identity for the Learning Programme to reflect the Trust’s strategic objectives, ensuring that all activities are aligned to this purpose and driving performance.

Programme Management

• Contribute to RBKC self-assessment process, including supporting the Senior Manager: Learning in analysing data and drafting appropriate sections of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
• Offer clear academic and managerial leadership to all teaching staff involved with the programme and to deploy and organise the team in a way that makes the most effective and efficient use of all team members.
• Working with the team to foster a culture of pride and ownership, setting high expectations and supporting operational discipline and best practice.
• Ensure the effective management of the Adult Learning budget.
• Provide timely and impactful information to the Board of Trustees committees and in support of funding bids as required.
• Co-ordinate the assessment and internal verification process where appropriate, including liaison with the external verifier and preparing for the External Verifier visit.
• To carry out internal verification as required and adhere to quality frameworks, such as the Education Inspection Framework, Internal Quality Assurance and External Quality Assurance requirements.

Quality Improvement

• Working to ensure the highest quality of experience is at the heart of what we do and ensure compliance as required for external regulators.

Talent management and team development

• Working to foster a culture of engagement, ownership and co-creation in the team, cultivating high expectations of themselves and others within a peer support environment.
• Identify and develop the skills and capabilities within the team to deliver its objectives.

External Advocacy

• Represent and advocate for the Trust externally to cement and raise profile and internally when collaborating to meet organisational objectives.
• Help raise the profile of the Westway Learning programme with the wider community.

Essential Experience, Skills and Attributes

• A minimum of 2 years’ experience and up-to-date knowledge of policies, funding frameworks, initiatives and developments of Adult Education.
• Designing and delivering an innovative and distinctive creative/cultural practice curriculum programme in response to identified market needs and to successfully attract new students.
• Managing a diverse team in an educational setting or learning environment, proactively creating a positive working environment and effectively leading a high performing team that contributes to organisational success.
• Working with awarding and Quality Assurance bodies to ensure compliance with identified standards.
• A track record of working with external audit organisations e.g. Awarding Bodies and Ofsted
• Knowledge of the Education Inspection Framework and funding methodologies and their impact on courses and programmes of learning.
• Knowledge of national, regional and local priorities for adult and community learning services.
• Excellent communication skills and an ability to adapt approach to engage with a variety of internal and external stakeholders.
• Resilience and able to work under pressure.

Desirable:

• Ideally the post holder will also have a background in ESOL.
• A good understanding of the local area (North Kensington).

Qualifications:

• Teaching qualification or relevant equivalent qualification/experience.
• Educated to degree level or can demonstrate relevant equivalent experience.
• Level 4 TAQA qualification in the Internal Quality Assurance of Assessment Processes or equivalent qualification.

The application deadline is Sunday 8 March 2026 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.

Please kindly apply directly from our website.

Gain exposure to a breadth of charity roles across operations, communications and philanthropy and help ensure that Purposeful Ventures runs smoothly, efficiently and with a strong culture of proactive support.

We are looking for an Operations Coordinator to join us on an ongoing temporary basis. Our Operations Coordinators help ensure that Purposeful Ventures runs smoothly and efficiently, while playing a key role in creating a responsive, supportive and service-oriented office environment You will work closely with the wider Operations team, as well as the wider business, taking a proactive and varied role in the running of Purposeful Ventures, our projects, systems and facilities. In doing so, you will act as a trusted point of support for colleagues, ensuring they feel enabled, informed and well supported.

You will be anticipating and responding to team requirements so no two days will be the same – for example, managing mailboxes and correspondence, signposting staff, coordinating diaries, organising events, setting up meeting rooms, undertaking research, minute taking, collecting data for month end reports, and ensuring meticulous data entry. You will approach tasks with responsiveness, professionalism and a solutions-focused mindset, ensuring that all colleagues experience an efficient and helpful service at all times.

This role would suit someone keen to gain exposure to a breadth of charity administration roles across operations, IT and facilities and finance. To thrive in this role you will be organised, have fantastic attention to detail, excellent written and numerical skills, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You will take pride in spotting where support is needed and step in without being asked. You will also enjoy working flexibly and collaboratively, forming strong working relationships and be motivated by making the workplace run seamlessly for everyone.

Responsibilities and duties

Our Operations Coordinators improve the efficiency and effectiveness of the Purposeful Ventures Team, by providing administration support across our functions including, operations, IT and facilities and finance. They act as approachable, dependable enablers for the organisation, ensuring colleagues consistently receive timely, proactive and professional support.

The role is varied and over time post-holders are expected to gain experience and expertise in a range of duties. This may include, for example:

Administration

Working closely with colleagues in operations, communications, philanthropy and or project teams:

• Being the first point of contact for new enquiries and correspondence for Purposeful Ventures, managing email mailboxes and postal mail; providing a high level of customer service and ensuring enquiries are dealt with promptly and effectively and/or forwarded to the correct team member to progress
• Managing calendars and coordinating meetings, room bookings, activities and social events, and Purposeful Ventures representation at external events, whilst ensuring participants have what they need and that arrangements run seamlessly
• Supporting the external IT support contractor, and coordinating help for staff where appropriate whilst ensuring all issues are resolved and colleagues feel supported throughout
• Supporting the efficient management of team and project documents and templates
• Ensuring the efficient management of our CRM information, including keeping records up to date, funds in/out and payment schedules
• Document administration, coordinating the issue, signing and filing of agreements, whilst ensuring a smooth and professional experience for all parties involved

Finance administration

Contribute to the smooth running of our finance processes by:

• Supporting the monitoring of our finance mailbox, responding to queries in a timely, helpful and polite manner
• Supporting our expense and approval software and flows, and supporting colleagues to navigate systems confidently and efficiently.
• Working with the wider team to set up new projects and payees
• Working our fundraising and delivery teams to support grant payments in and out, ensuring timely processing and proactive communication

Office and facilities

Ensuring that the Purposeful Ventures team has a pleasant, productive and welcoming working environment by:

• Making the Purposeful Ventures office a pleasant, productive, inspiring environment for staff and contractors to work and collaborate in, including fostering a welcoming atmosphere where people feel supported
• Keeping the Purposeful Ventures office well stocked with agreed supplies at all times
• Managing the day-to-day coordination of the office and office visitors, liaising with the building reception/office services as appropriate and acting as a warm, professional and helpful presence for all visitors
• Monitoring office IT equipment, ensuring items are working well and repaired swiftly and that staff have access to the facilities they need

In this aspect of the role you will help set the tone of the workplace – creating an atmosphere that is warm, efficient and supportive.

Key Requirements

This role will suit someone who enjoys and excels in varied administration and operations roles, making things work well for staff and clients, and delivering efficient customer service both internally and externally. You will naturally adopt a proactive and customer-focused approach and take pride in being responsive and solutions-focused.

The successful candidate will be/have:

• Passionate about creating a fairer society where all young people thrive
• Basic understanding of general office procedures, administrative tasks and customer service principles
• Excellent communication skills, both written and verbal, with the ability to adapt communication styles to the situation and audience and be confident in approaching all staff to offer support
• Excellent organisational and time management skills, detail orientated and systematic with the ability to inject pace and ensure delivery of multiple moving parts of their work; able to prioritise requests for their time
• A genuine customer service mindset with a proactive and positive approach to supporting colleagues and external stakeholders
• The ability to understand when people need support, without being asked to do so
• Excellent interpersonal skills with experience of proactively developing and maintaining professional relationships
• Excellent numeracy skills, and a confident excel user
• Commitment to implementing and improving systems and processes, and always looking for ways to enhance the experience of those you support
• Reliable and punctual
• Ability to maintain confidentiality
• Right to work in the UK

We are seeking a passionate and knowledgeable Church Buildings Support Officer to help secure the long‑term, sustainable future of our historic church buildings—places of worship, community, culture, and heritage. In this vital role, you'll support congregations and community volunteers in caring for their buildings and championing their use for mission, ministry, and wider community benefit.

You will work across the Diocese to provide expert advice on building maintenance, heritage conservation, project management, funding, and community engagement—ensuring these unique buildings remain active, cared for, and sustainable for generations to come.

21 Hours per week to be worked over Monday to Friday, with some occasional evening and weekend meetings

About the role

The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.

As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.

Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.

Key responsibilities

• Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
• Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
• Maintain accurate, high-integrity CRM data to support insight and service innovation.
• Embed and utilise emerging AI tools to resolve routine queries efficiently.

This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.

Your background

• Experience in a high-volume customer service, membership or contact centre environment.
• Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
• Proven ability to diagnose customer needs and triage or signpost to appropriate services.
• Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
• Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
• The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.

This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.

This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.

About the team

Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

We may close applications early if we receive a high volume of interest, so apply as soon as you can.

Why join us

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Find out more about the benefits of working at NCVO.

At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you! 

This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.

Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.

We're looking for someone who is confident, shows initiative and is creative in their delivery of the work.  Someone who can take on the responsibilities and run with them under limited supervision. 

We are a flexible employer and you will be joining a small supportive team.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Brief role description ​

The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.​

​In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.​

​The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.​

​There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.

Some of your responsibilities as a People and Systems Administrator will include:

• Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening

• Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees

• Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially

• Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed

• Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents

• Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function

• Identifying issues or improvements in processes and raising them with the People Team where appropriate

We are looking for someone who has:

• A proactive and self-motivated approach, with the ability to work independently as well as part of a team

• A minimum of 5 GCSEs (or equivalent) at Grade C or above

• At least 3 years’ experience in a relevant role

• CIPD Level 3, or a willingness to work towards it.

Interested? Want to know more about the Charity? Check our website.

Eager to know more about the role? Have a look at the Job Description.

What’s in it for you? Check out our Benefits on our website.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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