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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by deleivering specialist housing legal advice and training.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change.
Overview
You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity.
Key responsibilities
Provide housing law advice and casework, including representation
Deliver advice via our Housing helpline and partnership sessions
Undertake Legal Aid casework and ensure compliance with regulatory standards
Deliver housing law training to external organisations
Maintain accurate case management and billing records
Contribute to policy and systems change work
Support service development and internal collaboration
What we offer
Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects
A supportive and inclusive working environment within a committed and experienced team
A varied role where your work directly supports access to justice for Deaf and Disabled people
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
About the role:
Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. This is hands-on, front-of-house work where you’ll be the first face people see and the steady presence that keeps things running smoothly. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward.
You’ll be working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries. It’s a role that blends practical problem-solving with people skills; no two days are the same, and your ability to stay organised, observant and approachable will make a real difference to how the service feels and functions.
At Single Homeless Project (SHP), this role is a strong starting point if you’re looking to build a career in the sector. You’ll gain exposure to frontline services, develop confidence in managing a busy environment and be supported to grow your skills and progress in a way that works for you.
The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 24th May at midnight
Interview date: Tuesday 2nd and Wednesday 3rd June online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
£51,250 to £60,250 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development.
What the job involves
You’ll lead our business development strategy for corporate partnerships, focusing on securing high-value, purpose-driven relationships with long-term potential (typically 6–8 figure), and building a robust pipeline to deliver sustainable income growth.
What we want from you
You’re a strategic, commercially minded new business leader who can spot and shape big opportunities, influence at senior levels, and convert complex partnership conversations into high-value, multi-year income.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Wednesday 13 May 2026. Applications must be submitted by 23:45 UK time.
Interviews: First stage interviews are currently scheduled for the week of 1 June 2026 and will be. held online. Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a motivated, thoughtful team-player to join our department on a maternity contract.
At Prostate Cancer Research, we don’t just fund research. We help shape it. From launching cross-disease collaborative grant calls to developing first-of-their-kind initiatives that address gaps in the system, we work closely with researchers to drive meaningful progress.
This role offers the opportunity to combine scientific expertise with creativity and strategic thinking. As our research portfolio grows, you will play a key role in ensuring the smooth day-to-day running of the department, while helping to shape its future direction.
Our remit includes delivering our own independent research projects and piloting community-led initiatives, alongside managing approximately £2 million in annual grant funding. You will also help strengthen links between discovery and translational research, support the development of new EDI initiatives, and build connections between academic research and our Prostate Progress data platform.
Responsibility
· Coordinate review of potential new awards, working with peer reviewers, patients, and committee members.
· Contract and onboard new research awards, ensuring all documentation, monitoring, and compliance requirements are met.
· Administer ongoing research grants (particularly Seed Grants and Racial Disparities Grants), including monitoring and evaluating scientific progress, supporting scientists to achieve results, maintaining financial records, with authority to approve minor changes to grant budgets and timelines.
· Collect and summarise project outcomes and learnings to feed into internal and external communications.
· Help design and deliver researcher engagement activities such as webinars, lab visits, and networking events.
· Maintain positive, empathetic relationships with patients, supporting their involvement in research and engagement activities where appropriate.
· Support on departmental logistics, e.g. organising team away days and meetings.
· Contribute to a positive, collaborative team culture, supporting colleagues across departments and sharing expertise where needed.
Skills and Competencies
Our ideal candidate would have the following:
· A higher degree (MSc, MRes, PhD) in a relevant biomedical science discipline.
· A knowledge of research grants and funding processes
· An understanding of academic research environments in the UK
· Strong problem-solving, time management, and project management skills
· Proactive, adaptable, and professional approach to work
· Strong belief in our work at Prostate Cancer Research
· A high degree of autonomy with a will to learn, reflect and self-teach
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 500 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. Your previous experience may be drawn from professional or voluntary contexts, depending on which you think best illustrates your suitability for the role.
There will be a one stage interview process. The interview will be online, and we will provide questions one week in advance. In the event of having two or more candidates with equal scores following first-round interviews, we will hold second-round interviews. The second will be a more informal in-person interview at our offices in London.
We expect first round interviews to take place w/c 25th May.
For more information about the role, please contact us for an informal chat. Contact details can be found in the full job spec.
For more information about our organisation, visit the Prostate Cancer Research website, The Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary
As Director of Income Generation and Growth, you will lead a step-change in sustainable income growth for Bowel Cancer UK, positioning the organisation for scale, resilience, and long-term impact. You will drive a data-led, insight-driven approach to income generation, optimising existing pipelines while unlocking new and diversified revenue streams.
You will develop and deliver a fully costed, evidence-based income strategy that accelerates growth, brings innovation and commercial intelligence, strengthens return on investment, and builds organisational momentum.
You will bring strategic vision and gravitas, significant sector expertise, and an inclusive, collaborative leadership style, line-managing the fundraising leadership team, ensuring a high-performing culture and guiding a team of passionate professionals to maximise Bowel Cancer UK's charitable income and impact across the UK.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Maintenance Assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.
Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.
If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 8th May 2026
Interview Date(s): One stage in person interview. Early applications are encouraged as interviews will take place on a rolling basis ahead of the closing date.
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Do you seek to champion a culture where innovation, learning and cross-organisational collaboration become the norm? Connecting insight with action to reduce inequalities and strengthen community connection?
Involve believes that everyone, regardless of the challenges they face, should have the opportunity to thrive. Using both strategic influence and service leadership, as the Head of Adult Services you will lead the design, delivery, and continuous improvement of high-quality, evidence-driven adult adult services rooted in lived experience, community voice and meaningful partnership.
See the vacancies page on our website for full job and person specification.
The client requests no contact from agencies or media sales.
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. We are a CIC, not a practising law firm. We partner with legal firms on cases, directing litigation in multiple jurisdictions. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
About you
You are a highly experienced lawyer with a strong interest in using the law to hold governments and companies to account. You see the law as a tool for structural change, not just individual wins. You think strategically about how litigation, campaigning, and coalition-building can work together. You appreciate the value and impact of movements and are as comfortable drafting legal arguments as you are speaking to a journalist, or rallying those who've never heard of judicial review to a joint cause. You care about power, meaning who has it, who doesn't, and how to shift it. You follow the ways Big Tech and governments are reshaping society, and you don't just find it interesting: it makes you want to act. You're a sharp, compelling writer who can make complex legal arguments land with different audiences. You're a self-starter who spots opportunities and runs with them, but you're equally invested in the team around you. You share credit generously, help sharpen others' thinking, and understand that lasting change is collective. Most importantly, you believe in making the use of technology fair for all.
If this is you; if you want to take on some of the most powerful companies and governments in the world, and you think the law is one of the tools we have to do it; if you are seeking a role where the work is urgent and the stakes are real, we would love to hear from you.
The role
The post holder will work alongside our Co-Executive Director, Head of Legal and Legal Administrator in developing and managing Foxglove’s legal work. You will develop and drive forward a significant number and range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams, in multiple jurisdictions. This will require you to have the comfort and ability to navigate diverse settings, while also having the insight to weigh up the benefits and challenges of pursuing cases in different jurisdictions. You will serve as an external representative for Foxglove’s work, writing and speaking on topics of relevance. You will also be a sparring partner for others in the team, bringing a creative mindset and political savviness. UK and international travel are required. Flexibility with working hours will sometimes be needed.
Key responsibilities include, but are not limited to:
Case Development and Management
Compliance and Risk Management
Other
Person Specification
Essential
Length and Salary
The role is permanent. The annual salary is £88,400 per annum less any required deductions for income tax and national insurance.
Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel. Only candidates with the right to work in their location will be considered.
How to apply
Please make your application via Applied, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in May for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech- justice organisation, we ask the same of our candidates.
Foxglove is being supported in this search and appointment process by SCHC Advisors. For a confidential conversation to learn more about the role, please contact Sophia Copeman.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
We encourage people from historically disadvantaged or underrepresented groups in the legal profession to apply.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with Sophia Copeman.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Group FP&A Manager | £65,000 - £84,000 (DoE) | Hybrid | London | Permanent
For a large international organisation, we are recruiting a Group FP&A Manager to deliver group-level MI, planning and forecasting. This role will oversee and produce high-quality financial reporting, Flash results, monthly MI, quarterly business reviews (QBRs), long-term planning, and will review and validate insight-led analysis to support decision-making. The Group FP&A Manager will lead variance analysis, performance reviews and liaise with the Regions and Business Units to consolidate and interpret data, ensuring consistency across month-end, quarter-end and year-end reporting. This role will also produce strategic planning and modelling for leaders, support the SSC and Centre of Excellence with financial modelling, dashboards and reports, and will support the roll-out of the Anaplan FP&A system.
Main Duties:
Person Specification:
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Operations Specialist Opportunity:
We are seeking an experienced operations specialist with excellent IT knowledge to deliver a fixed-term internal operations project which will focus on a number of project outputs related to reviewing, updating and embedding key organisational policies, procedures, systems and training to support the smooth running of our operations, including a focus on CRM, IT, data protection and procurement.
Background and purpose:
Stronger Together is an impact driven, not for profit organisation providing businesses with practical training, resources, business services and collaborative programmes to create a world where all workers are recruited responsibly and have fair work free from exploitation. Read more about our story on our About Us page.
Project Outputs:
The intended project outputs include the following- Appx. 35 days are available to deliver these project outputs over a minimum of 16 weeks (2/2.5 days per week) to ensure wider capacity to review outputs and embed with the team, and a maximum of 20 weeks.
Review and update of IT security and user guideReview of Data protection and GDPR policy and processesReview and update of Organisational policies and processes, e.g. Anti-Bribery and Corruption Policy; Health and Safety Policy; Environmental/Sustainability Policy; Supplier Code of ConductReview of training/free places admin management process and recommendations for efficiency improvements (considering process and technology systems)Operational team support on our ACT CRM systemReview of storage monitoring and SharePoint/OneDrive systems and processComparison Eventbrite/alternative ticketing systemsAnnual insurance reviewDevelopment and delivery of training for team on various systems, policies and processes as per aboveDevelopment of concise brief with recommendations for ongoing management, maintenance and team training on the above.Ad-hoc projects as capacity and company prioritisation allows
Person Specification
Who you are:
To view the full Person Specification click here
What we can offer you:
Application process:
Details: Closing date: Wed 20th May 2026 | Interviews: w/c 1st June 2026 | Starting date: June/July 2026
To apply: Please visit our website.
The client requests no contact from agencies or media sales.
About Parenting for Lifelong Health:
Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries.
PLH Values
PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.
PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.
Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.
About the role:
The Finance Manager is responsible for PLH’s financial systems, controls, and compliance. The role is responsible for ensuring smooth financial operations, accurate and timely reporting, and full compliance with UK Charity Commission requirements and donor regulations.
The position acts as:
Responsibilities:
Financial Operations
○ Cash flow and liquidity position
○ Income recognition
○ Restricted vs unrestricted funds
○ Project-level budget variance and cost recovery
Financial Compliance
Essential criteria:
Preferred criteria:
Location(s)
This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Job Title: Policy and External Affairs Manager (Scotland)
Employment Type: Part-time
Reporting to: Head of Policy, Programmes and Media
Pay scale: £40,000 - £42,500 Full time equivalent (Actual salary £32,000-34,000)
Interview: In person interviews will take place on Friday 29th May at our London office
Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups.
CHARITY OVERVIEW
Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.
We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.
JOB PURPOSE
To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work.
KEY TASKS AND RESPONSIBILITIES
1.Strategy
1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making.
1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members.
1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making.
2.Policy development
2.1 Collaborate with AdviceUK members, partners, sector stakeholders and
beneficiaries to develop clear, concise and authoritative policy positions on key issues.
2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations.
2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.
2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives.
2.5 Represent AdviceUK at policy and/or sector meetings and events.
3. Public affairs
3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities.
3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders.
3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages.
3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice.
3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns.
4. Research and data
4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland.
4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions.
5. General duties
5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.
5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work
5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers
5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training
5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.
5.6 Adhere at all times to Advice UK’s policies and procedures
5.7 Carry out any reasonable duties compatible with the post assigned by your line manager
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.