Digital communication manager jobs in Brixton hill, greater london

Location: Home based- Please note that while the role is primarily remote, candidates must be based in the UK due to periodic travel requirements, including attendance at conferences and other in-person meetings. 

Hours: Part time - 18 hours 

Terms: One-year fixed term contract (with a possibility of extending the role funding allowing)

Salary: FTE £24,750 (actual £11,880)

Pension: NEST Scheme 

Annual Leave: 28 days pro rata (inclusive of bank holidays) 

Normal working week: 37.5 hours 

What we can offer you: 

• Flexible, remote working from home. 

• A positive and friendly staff culture. 

• Annual in-person meet-ups as a team. 

• Laptop and Phone as required. 

• Option to discuss and set your own regular working hours. 

• The opportunity to make a difference to a growing charity and a large, engaged 

community.

• Organisation wide shut down at Christmas in addition to your holiday entitlement 

ABOUT US

PANS and PANDAS are complex neuro-psychiatric conditions which are frequently 

misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK 

working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS. 

We provide support and information to families, and work tirelessly to inform medical 

practice, raise awareness, engage with medical, social work and educational 

professionals, and much more. 

We are a small team based at home in various UK locations. We keep in touch frequently online and have a warm, supportive and positive culture. 

OVERALL PURPOSE 

The Education Training Development Manager will lead the operational development, and delivery of the national education training programme, ensuring it aligns with organisational priorities and emerging national guidance. The role is responsible for the coordination, growth and quality assurance of PANS PANDAS UK’s national CPD training offer for teachers and educational psychologists (EPs), supporting the development and delivery of high‑quality training modules and strengthening partnerships.

The role reports to and works in close collaboration with the PANS PANDAS UK Education Lead, who retains overall ownership, strategic responsibility and final decision‑making authority for the training programme and the wider education strategy.

Central to this role is working collaboratively with the PANS and PANDAS community and the Youth Advisory Board (YAB) to ensure all training is informed by lived experience.

Key Responsibilities

Programme & Content Development

• Jointly review, update and refine existing CPD materials with the Education Lead, informed by national guidance and emerging research, with the Education Lead holding overall responsibility
• Support development of new training modules and associated materials.
• Explore future delivery models to expand national reach and scalability.
• Identify opportunities for integration of PANS or PANDAS training/materials within University/Initial Teacher Training (ITT) and other relevant programmes.
• Work collaboratively with the PANS PANDAS community and Youth Advisory Board (YAB) to ensure training reflects lived experience.

Trainer Recruitment & Capacity Building

• Recruit and induct additional trainers.
• Support trainer development.
• Maintain consistent quality standards.
• Deliver priority or pilot training sessions when needed to help support programme growth and maintain delivery capacity.

Strategic Programme Oversight

• Provide leadership and direction for the development and delivery of the national education training programme within the strategic framework set by the Education Lead.
• Ensure training content and delivery models align with organisational priorities and upcoming national guidance.
• Lead long-term programme planning, sustainability and continuous improvement.

Partnership Development & Sector Engagement

• Build relationships with MATs, LAs, Universities and other national relevant organisations.
• Work with the charity Communications and Engagement Officer to promote the training models across social media and education networks.
• Attend and present at education sector events and networks to raise awareness of training opportunities.

Commissioning & Income Support

• Develop commissioning packages tailored to MATs, LA’s and other relevant organisations.
• Support pricing structures.
• Identify sustainable income opportunities for the charity via the training.

Quality Assurance & Evaluation

• Oversee monitoring and evaluation processes.
• Prepare reports for the charity as required.

Operational Coordination

• Coordinate scheduling, setup and delivery logistics for all training sessions.
• Manage bookings, confirmations, resource distribution, attendance recording and data collection
• Lead regular training team meetings to support planning and quality assurance.
• Support management and storage of training assets.
• Maintain regular communication with the Education Lead.

Working Environment & Culture

• Remote and flexible working within a digitally enabled national team.
• Supportive work–life balance, flexible leave arrangements and an organisational shutdown during part of December.
• Commitment to equality, diversity and inclusion, with lived experience valued.

Skills, Knowledge & Experience

Essential

• Relevant qualifications (teaching, SEND, adult learning, training design, project management).
• Ability to set priorities and align training with national guidance.
• Experience shaping or influencing SEND practice or programme development within an education context.
• Relationship building skills within the education sector.
• Strong organisational and project management skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of the UK education sector.
• Familiarity with digital learning platforms.
• Willingness to gain an in depth understanding of PANS or PANDAS.
• Ability to work sensitively and confidently with the PANS and PANDAS community, including the YAB, creating safe and inclusive spaces.

Desirable

• Degree-level education or equivalent professional experience
• Experience contributing to strategic planning within education, a charity or Local Authority.
• Experience with CPD
• Experience leading multiagency or cross sector initiatives.
• Lived experience of PANS and PANDAS

With support from our part time Communications Manager, the Communications and Events Officer will play an active role in delivering communications to our various audiences, including potential and existing donors (corporates, HNWIs, other charitable foundations and statutory agencies) and grant seekers as a means of raising our profile as the go-to organisation for charitable giving and philanthropy advice in the East End.

You will play a crucial role in telling the story of the Foundation and the difference our funding is making to those experiencing hardship in East London.  Your work will inspire potential supporters to help us tackle inequality locally. 

Being a member of our dedicated and hard-working team in our fast-paced charity, you will need to be an organised, driven and pro-active team player with excellent communication skills, able to respond willingly, flexibly and positively to unexpected changes or demands.

Specifically, you will help to identify, write, edit, co-ordinate and publish content across various channels, including EECF’s website, social media, newsletters and print. 

Alongside these you will lead on the co-ordination of our various events aimed at both our donors and voluntary sector audiences.

Join South West London Law Centres as our new Communications Officer and help tell the stories of people facing housing insecurity, debt, poverty, immigration issues and injustice across south-west London. This is an exciting opportunity for a skilled communicator who wants to use their writing, creativity and digital skills to make a genuine social impact.

You will help shape how we communicate with clients, communities, funders, supporters and partner organisations through website content, social media, newsletters, impact reporting, fundraising communications and client stories. We are looking for someone who can turn complex social and legal issues into clear, engaging and accessible content while working sensitively and ethically with lived experience and community voices.

SWLLC supports thousands of people every year through specialist legal advice and representation. We are ambitious about growing our profile, strengthening community engagement and showing the real-world impact of our work. This role would suit someone organised, proactive and values-driven who enjoys working collaboratively in a small, community-focused organisation where communications can directly influence awareness, funding and access to justice. 

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

• Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy.
• Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work.
• Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants.
• Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
• Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
• Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
• Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
• Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
• Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
• Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
• Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region.
• Support with the recruitment of Community Ambassadors.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards.
• Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement.
• Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences.
• Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively.
• Experience of working to targets and managing budgets.
• A positive, proactive approach to problem-solving and collaboration.
• Confidence working independently and as part of a team.

Desirable

• Experience in community fundraising or charity income generation
• Experience of delivering a regional-focused role in the same geographic area
• Experience of managing and supporting volunteers.
• Familiarity with CRM systems and data management 

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Analytics Manager

Contract type: Permanent, Full time– 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £52,468 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Analytics team sits within WaterAid’s Performance, Strategy and Insight (PSI) Department. The team help colleagues across the organisation understand performance, identify opportunities for improvement and make evidence-led decisions with a primary focus on communications and fundraising.

About the role

As our Analytics Manager, you will lead the delivery of business intelligence and analytics products that enable teams and leaders to understand performance and make informed decisions, and work closely with stakeholders across fundraising, communications and the wider organisation to drive sustainable change.

In this role, you will:

• Lead, motivate and develop a team of Business Insight Analysts, ensuring high standards of delivery and professional development.
• Plan and manage the work of the Analytics function, taking responsibility for delivery, prioritisation and performance.
• Own the delivery and continuous improvement of business intelligence and performance reporting products, including Power BI, and oversee and support the development and application of forecasting, statistical and machine-learning models.
• Translate business questions into clear analytical requirements and actionable reporting solutions, ensuring analytics products are robust, well-governed and embedded into decision-making where appropriate.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a management role – leading, motivating, developing and inspiring individuals.
• Demonstrable hands-on experience building and delivering BI solutions, particularly using Power BI.
• Strong SQL skills and competency working with relational databases (e.g. SQL Server) and modern cloud or SaaS data platforms (e.g. Microsoft Fabric).
• Ability to design meaningful analysis that delivers business value, based on a clear understanding of organisational and stakeholder goals.

Although not essential, we’d prefer you to have:

• Experience using R or Python and using a data warehouse.

Closing date: Applications close 12:00 PM UK time on Friday 29th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. There, we encourage to apply early.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and a cover letter (max 400 words).

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Overview

Afield Environmental is a brand new charity responding to environmental injustice. We do this by working with communities to rewild disadvantaged urban neighbourhoods; and bysupporting artists to undertake ecological research. This exciting and challenging role will beright at the heart of making everything happen.

We are looking for a creative and community-minded Communications and OperationsCo-ordinator to help develop Afield over the next 12 months. This is a varied roleencompassing communications and operational support for the grants programme and thecharity more generally. You will help us develop our communications strategy, support our grantees, and develop our systems and processes as a new charity.

As we are a new charity we have created this as a fixed-term appointment - we are still working out the longer-term roles for the charity.

We are looking for someone who is organised and self-sufficient, a skilled communicator, and a connector of people and ideas. We welcome applications from those early in their career. Where a candidate needs time to grow into aspects of the role, they will be helped to do so through management support and training.

Key Responsibilities

Communications
● Help deliver Afield’s communications strategy aligned with our mission
● Make Afield’s Wilding and Arts grants visible, accessible, and compelling to key
communities and audiences
● Manage Afield's digital presence across website, blogs, and social media, creating
compelling content written, visual and including graphics
● Monitor, evaluate, and report on Afield’s communications activity, to continually
improve our reach and resonance
● Help document Afield-related events through photography and video.

Support for grants programmes
● Support grantees in documenting, editing and communicating project outputs and
outcomes, including video content, for a variety of audiences
● Support the Grants and Cohorts manager as required, including setting up cohort
meetings, helping manage selection panels and providing event support, preparing
materials etc
● Provide communications skills support as appropriate to grantees / cohorts.

Other
● Provide administrative and operational support to the founders as required
● Provide support to the organisation’s broader evaluation activities
● You might occasionally be asked to support our grantee programmes in other ways
such as helping at events or workshops

Requirements

Essential
● An excellent communicator, with experience of running workshops, presenting
information to audiences, or developing relationships with partners
● Proven experience running and creating content for social media channels or websites
● Excellent writing and editing skills for different audiences, with examples of published
content (including for example social media posts)
● Empathetic, with a positive attitude and a desire to help our grantees. You should be
able to provide evidence of supporting a group of people
● Organised and energetic with a self-sufficient attitude, and with the ability to
independently manage a busy workload, multiple deadlines and priorities
● Demonstrable commitment to ongoing development and learning
● Evidence of an interest in arts and/or the environment.

Desirable:
● Strong understanding of digital content strategy, with experience of using a CMS
platform, and social media analytics
● Experience of arts-related documentation and/or archiving
● Ability and comfort in creating structure out of ambiguity
● Ability to identify challenges and opportunities, and express proposals for change
● Experience working with or supporting artists, grantees or cohorts.
● Video editing.

For more information, please see the Job Description attached.

Role Title: Communications Officer, Europe

Contract Type: Permanent

Reporting To: Associate Director, Communications

Program/Department/Unit Name: Communications

Location: London

Team Name: Executive and Geographic Communications

Opportunity or Team description

The Open Society Foundations (OSF) is one of the world’s largest private funders of organizations advancing justice, democratic governance, and human rights. Active in more than 120 countries, OSF works to build vibrant and inclusive democracies whose institutions are accountable, transparent, and responsive to the participation of all people.

The Communications function plays a mission-critical role in advancing Open Society Foundations’ global mandate. It shapes and safeguards the public narrative of the Open Society Foundations, strengthens the visibility and impact of its work and protects institutional credibility in increasingly contested civic and political environments. The communications team leads strategic positioning across complex and rapidly evolving landscapes—proactively elevating the networks achievements while responding decisively to misinformation and coordinated attacks to open society values worldwide.  

Role Purpose

The Communications Officer, Europe serves as a senior strategic leader of external communications engagement for Open Society’s priorities across Europe, with a mandate that extends globally as needed.

Key responsibilities

Through integrated media engagement, digital strategy, social media platforms, publications, executive communications and internal communications, the department partners with  dozens of Open Society Foundations and programs to drive coherence, clarity, and influence across the global network.

Reporting to Associate Director of Communications, Europe and working in close partnership with Program and Advocacy leadership, this role will:  

• Develop and execute high-impact, regionally grounded  communications strategies aligned with institutional priorities.

• Shape compelling organizational narratives and positioning on issues central to Open Society’s mission;

• Lead proactive risk assessment and reputational strategy, anticipating communications and media risks across the region and develops and executes mitigation strategies; serves as the lead during crisis situations, ensuring values-aligned response management.

• Shape and drive strategic communications opportunities aligned with institutional priorities—leveraging both real-time news cycles and long-term advocacy opportunities to advance Open Society values, influence public discourse and shape policy relevant narratives.

• Strategically position key Open Society leadership, experts and thought-leaders across top-tier domestic, regional and international media, cultivating relationships with influential journalist and editorial boards to expand reach, credibility and thought-leadership impact.

• Author and oversee high-impact written communications, including Op-Eds, policy commentaries, thought-leadership pieces, and other press materials—ensuring clarity, narratives coherence and alignment.

• Design and lead strategic media engagements, including press briefings, editorial meetings, high level media convenings and background discussions that deepen understanding of Open Society work and priorities.

• Oversee integrated content strategy and production across digital and print platforms, ensuring strategic coherence, audience targeting and performance impact; manages and coordinates external creative and PR partners to deliver high quality outputs.

• Co-design and delivers communications trainings for program staff, leadership, and partners to strengthen message discipling, media readiness and narrative alignment across the network.

• Contribute to global communications leadership initiatives, partnering with communications colleagues across regions to drive cross-portfolio collaboration, institutional consistency and shared strategic objectives across the highly-matrixed global environment.

Key external relationships

Media partners including journalists and editors; and Public Relations firms; grantees and partners; human rights and legal experts; public intellectuals and academics

The ideal candidate

Key Considerations and Requirements

This is a fully remote position operating within a highly distributed, global team. The role requires exceptional self-direction, disciplined time management, and the ability to independently prioritize and execute against strategic objectives without day-to-day supervision.

Given the global scope of the Communications function, this role requires significant flexibility in working hours to ensure effective collaboration across multiple time zones. Regular availability during late afternoons and evenings will be necessary to align with colleagues and leadership in Africa, the United States, and the Middle East, including participation in cross-regional meetings scheduled during New York morning hours.

Qualifications

Essential:

• Educated to a degree-level (or equivalent) relevant to Communications

• Evidence of continued professional development in media strategy, crisis communications, geopolitical analysis, or digital strategy.

Experience

Essential:

• Substantial relevant communications experience driving strategic communications in complex political and international environments, including journalism OR experience as a communications professional in the not-for-profit or private sector

• Established and active network of high-level media, editorial, and digital influencers across regional and international levels

• Experience managing crisis communications and high-risk reputational environments.

• Experience leading integrated communications strategies across media, digital, and stakeholder engagement platforms.

• Proven track record advising senior leadership on reputational risk, media engagement, and public positioning

Desirable:

• In-depth media knowledge of open society issues

• Established relationships with journalists, editors, producers and creative partners

• Proven skills in the development of communications strategies in regional and/or international contexts

• Excellent skills in writing for and pitching to media

• Demonstrable social media and digital campaign and management expertise

• Ability to provide strategic guidance around communications opportunities (media interviews, public events, campaigns) for senior officials and others

Functional Competencies:

• In-depth knowledge of open society issues

• Established relationships with journalists, editors, producers and creative partners

• Proven skills in the development of communications strategies in regional and/or international contexts

• Excellent skills in writing for and pitching to media

• Demonstrable social media and digital campaign and management expertise

• Ability to provide strategic guidance around communications opportunities (media interviews, public events, campaigns) for senior officials and others

Personal Competencies:

• Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity

• High level of self-motivation, initiative, and creativity

• Willingness to travel extensively for work

• Substantial knowledge of organizational and project management

• Ability to work with minimal supervision, and solve problems independently or collaboratively a needed

• Diplomatic manner and ability to adapt to a range of cultures and experiences in interacting with program management, colleagues at all levels, contacts, and the public

Languages:

An excellent knowledge of English. Knowledge of French or Spanish desirable.

What we offer

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.

• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:

• Generous time off and flexible work arrangements.

• Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).

• Exceptional retirement savings plan (non-contributory for employees) and life insurance.

• Progressive paid parental leave, reproductive and family planning support, and much more.

• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

About the organization

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.

Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

Additional information

Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.

We are committed to providing reasonable accommodations for candidates with disabilities.

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.   

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

Role Overview:
The Talent Set are delighted to partner with a respected charity to recruit an Individual Giving Manager. This pivotal role focuses on enhancing and expanding the organisation’s supporter engagement and fundraising efforts, directly contributing to their strategic growth and mission.

Key Responsibilities:

• Develop and execute the organisation’s individual giving strategy to meet income targets.
• Manage and grow supporter programmes across channels, including regular giving, digital campaigns, payroll giving, legacies, and experimental fundraising initiatives.
• Lead delivery of compelling campaigns to acquire, retain, and deepen donor relationships, ensuring seamless supporter experiences.
• Oversee supporter communications, including email stewardship, website donations, merchandise sales, and third-party platforms.
• Collaborate with the marketing team to produce innovative, engaging marketing materials tailored to target audiences.
• Analyse campaign performance using data insights to refine approaches, maximise ROI, and improve supporter retention.
• Line-manage the Senior Individual Giving Coordinator, supporting data segmentation, reporting, and supporter database management.
• Administer supporter databases and ensure compliance with data protection and fundraising regulations.
• Monitor budgets, forecast income, and prepare detailed reports for project and strategic planning.
• Manage supporter enquiries and administrative activities associated with fundraising activities and merchandise sales.
• Support the continued development of the organisation’s supporter engagement and fundraising infrastructure.

Person Specification:

• Minimum of 3 years’ experience in individual giving or supporter fundraising, with proven success in programme management.
• Experience in planning and delivering multi-channel supporter acquisition and retention campaigns.
• Strong knowledge of donor stewardship principles and engagement strategies.
• Ability to analyse data to inform campaign development and measure effectiveness.
• Excellent organisational skills, with a proactive approach and the ability to manage multiple priorities.
• Comfortable creating compelling marketing materials for digital and print channels.
• Knowledge of fundraising regulations, data protection, and supporter management systems.
• Exceptional communication skills, both written and verbal, with the ability to build relationships across levels and teams.
• Experience managing budgets and financial reporting.
• Demonstrates a passion for environmental causes and supporter-centred fundraising.

What’s on Offer:

• Salary: £39,000 - £42,500
• Location: Hybrid – South London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and confident fundraiser to be our Corporate Partnerships & Events Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially with our programmes which have gone from supporting 11,000 young people a year to 14,000 in the 24/25 programme year. We have secured a relatively stable income of c.£6m over several years, and in the last two years this has grown to £7m+. Our organisational strategy, which takes us to 2030/31, will continue this fundraising trajectory with a need to increase annual income on a sustained basis to £12m. With corporate income accounting for nearly half our fundraised income, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.

Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. Our highly engaged Chairperson has a commercial background and is keen to leverage contacts in the corporate world, giving a network of prospective contacts to explore.

The role and team

As Corporate Partnerships & Events Manager, you will be an experienced partnership manager and fundraiser, confident in securing new business through active prospecting and networking along with experience in securing and stewarding strategic partnerships with corporates and their associated corporate foundations. You will have an entrepreneurial mindset for income generation, able to confidently manage competing demands to balance securing new partnerships and delivering high quality account management to your portfolio of current and prospective supporters.

The role will lead a portfolio of corporate partnerships, focused on delivering shared strategic goals to increase social mobility in the workplace and supporting a more socio-economically diverse workforce for the future. The role will be the point-person within the Development Team for organisational events, working closely with key colleagues in our marketing & events and programme functions to support delivery of high-quality events. They will also take responsibility for delivering successful stewardship events, including programme visits. It will be crucial to work closely with a range of stakeholders, especially colleagues, to deliver successful stewardship events that showcase the varied work of the Sutton Trust and engage supporters with our work. This will include working closely with existing staff who lead on organisational, advocacy and programme events to ensure donors and prospects are able to attend and engage with the work.

Corporate partnerships are delivered by a talented and growing team, all with their own portfolios based on partnership level and complexity. Team members work on both new business and account management, with ambitious individual income targets.

Main duties
New Business

• Personally scope, develop and secure new five-figure+ corporate partnerships, aiming for a diverse and robust portfolio of partners with multi-year commitments, working with the Head of Corporate Partnerships, other senior staff, and senior volunteers appropriately to secure and steward.

• Proactively approach new business development within the corporate sector, cultivating relationships and networks to grow awareness of The Sutton Trust and secure major gifts.

• Support the Head of Corporate Partnerships in their work with senior volunteers to develop a strong prospect pipeline for major corporate gifts, including support for network mapping to leverage connections and cultivate prospective funders.

Events, Account Management and Development

• Manage and grow the Trust’s leadership and partner level corporate partnerships in your portfolio, including leveraging existing relationships to maximise financial income and partnership longevity.

• Appropriately leverage senior staff and volunteers to secure multi-lateral relationships with corporate partners and prospects, with the aim of retaining partnerships and uplifting income.

• Working closely with key colleagues to be the first point of contact for the Development team to support organisational events, and working with Development leadership to deliver diverse and engaging stewardship events.

• Working closely with key colleagues, support delivery of key donor messaging through Campaign Monitor or other platforms as appropriate, to align with the stewardship events goals of further engaging donors and prospects with the work of the Sutton Trust.

• Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.

Fundraising, Finance and Reporting

• Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with gravitas and confidence to secure major gifts and develop relationships.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for your portfolio of corporate partnerships.

• Working closely with colleagues, provide corporate fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice for working with corporate partners and funders.

• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with corporate fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Experience in successfully securing, managing, and developing corporate partnerships at five-figures-plus level, from initial prospect research to contracting and ongoing stewardship.

• Experience successfully securing and/or managing corporate-charity partnerships, including engaging senior leadership on both sides to deliver strategic goals and mutual benefit.

• Experience network mapping and networking to build and manage relationships that lead to corporate donations to non-profits, particularly with senior non-profit volunteers.

• Experience planning and delivering events that provide high-quality stewardship to donors and prospects, engaging them with the work of a non-profit and promoting strong relationships.

• Experience managing events with an organised and clear project management approach, including influencing and working with a variety of stakeholders internally and externally.

• Excellent verbal and written communication skills, including networking at C-suite and senior management level and strong presentation skills, with the ability to prepare and deliver engaging and persuasive cases for support.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings, especially the corporate world and with senior leaders.

• Knowledge and experience of the education and/or not-for-profit sector.

• Knowledge of the UK fundraising environment, including corporate fundraising trends and regulations that affect corporate partnerships.

• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships.

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and our mission to increase social mobility.

• High degree of initiative and the ability to take responsibility for corporate fundraising activity.

• Dynamic and entrepreneurial fundraiser, with a passion for personally engaging supporters.

• Able to think strategically about the bigger picture and manage hands-on fundraising.

• Proven ability to influence stakeholders at all levels and encourage giving.

• Excellent attention to detail with strong analytical skills.

• Able to work independently and as part of a team

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full time, Permanent

• Salary: £42,025-£46,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

Interviews

Applications should reach us by 10am, Monday 25th May, with first round interviews held on Tuesday, 4th June, and second round interviews held on Wednesday, 10th June. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Position: Virtual Communities Manager
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a passionate and experienced leader to join us as our Virtual Communities Manager. This is a key national role overseeing the delivery, growth and continuous improvement of our virtual community and peer support services for people affected by MS.

You’ll lead a dedicated team to deliver safe and inclusive online spaces and peer support services that support people to manage life with MS. You’ll also play a central role in shaping how these services grow, ensuring they remain community-led and responsive to the needs of the MS community.

Closing date for applications: 9:00 on Tuesday 26th May 2026
Interviews for this role will take place 2nd June 2026 for shortlisted candidates.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around North London. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. 

Please note, it’s likely that the hours and areas covered for this role may grow, over time.

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

Please note that this role covers North London, currently in Camden, Islington and Hackney.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting is likely to take place week commencing Monday 1st June with phone screening from Monday 8th June.  For successful candidates, interviews are likely to begin week commencing Monday 15th June and potentially extend into week commencing Monday 22nd June.

Location: London or ITF Regional Hub
Contract: Permanent, Full-Time

We are looking for an experienced professional with a blend of communications and media experience who can push forward a union-led strategic communications agenda, and who can also enhance the ITF’s position in the media as the global voice of transport workers. This hands-on role will span communications and media work across the ITF.

You will be part of a team delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role of transport workers around the world, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights of transport workers everywhere.

Working as part of a multi-disciplinary team, this role will work collaboratively to implement communications strategies for the ITF’s industrial work programmes and their priority campaigns. The role will include targeting diverse audiences including transport workers, employers, media, policy makers and political leaders. The role will also play a crucial role in ensuring that industrial priorities and issues are reflected and integrated in organisation-wide communications.

The Communications and Press Officer will lead on the implementation of the ITF’s global media strategy: the role is pivotal to securing media coverage that raises awareness of the work and priorities of the ITF internationally, across broadcast, print, online media and trade press, while also monitoring the media coverage we gain, evaluating impact and providing insights to help shape future media work.

The role will also be central to developing communications content across the ITF’s industrial sections, from website news stories to in-depth reports and communications support for ITF conferences, meetings and other events: you will need to be able to develop expert knowledge of policy and industrial issues facing transport workers, and effectively interpret and analyse issues and challenges and translate them into compelling and engaging communications outputs.

We are looking for someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment, someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.

If you’re driven to improve the lives and livelihoods of workers through undertaking innovative and bold communications work, we invite you to apply. 

About the team

The role of the ITF Communications Team is to elevate our work on global issues and drive collective action to improve the rights of all transport workers.

The Communications Department leads strategic thinking around communications across the ITF’s industrial sections, global regions and key areas of focus, including women and young transport workers, sustainability, health and safety, the future of work and supply chain accountability. The scope is vast.

You’ll join a team committed to using its skills and knowledge to push the envelope for worker and people-driven change ― working to advance the ITF’s current strategic directions:

• To grow and activate our membership.
• To position the ITF at the forefront of innovative campaigning.
• To influence global and regional policy.

The team sets and delivers strategic communications, setting the creative and strategic vision for digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.

This position is based at our London headquarters, though we warmly welcome applications from candidates who would prefer to work from one of the ITF's regional offices around the world; in such cases, salary and benefits will be aligned with the relevant regional office location.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. 

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

This role is jointly managed by the UK-based Senior Manager for Digital Engagement and the US-based Digital Engagement Director.
 
The Purpose of the Role
The Social Media Content Producer will focus on developing creative content that drives reach and engagement across social channels. Working on integrated campaigns while also driving evergreen pipelines, they will be help deliver on our UK ambitions to position IRC as the go-to humanitarian NGO protecting people forced to flee conflict and crisis. 

The Social Media Content Producer will produce and disseminate compelling content (with a focus on short-form, straight-to-social videos and other multimedia formats) that will grow the IRC’s brand online, engage a loyal following, and ultimately help encourage audiences to support IRC UK’s work.  

The role sits across our key social channels, including both B2C (Instagram, Bluesky, Facebook and TikTok) and B2B (LinkedIn), helping managing what we publish and when. As part of IRC’s Global Digital Engagement team, they will work with multiple collaborators, across markets, to identify, craft, package up, publish and amplify stories that can live across platforms, with real potential to engage the right people at the right time. 

The ideal candidate thrives in storytelling that drives social engagement. They will bring a deep understanding of what makes content perform—while still staying true to IRC’s core mission and values—and an appetite for proactively staying across cultural moments and social innovations.

They will have experience generating social-first ideas, editing social video, graphics, and copy writing for social. They will have their fingers on the pulse when it comes to trial and experimentation, with strong interest in how and why brands such as the IRC could engage social influencers. Bringing a passion for social analytics and measurement, they will also understand the nuances of B2B versus B2C content.

Key Working Relationships
•  UK Communications Team – which spans press, web and social media 
•  Global Digital Engagement Team 
•  Counterparts on other IRC markets, including but not limited to Germany, Sweden, Korea and the US 
•  UK Policy & Advocacy Team 
•  UK Resettlement, Asylum and Integration (RAI) / Programmes Team 
•  Global Public Affairs, and Mass Marketing and Mobilisation teams 

Key Accountabilities and Responsibilities

Social Media Content Creation (50%) 
•  Partner with communications and advocacy colleagues to create social media content that responds to the news or trending conversations. 
•  Draft social media posts, writing captions, copy for graphics, video scripts and other social media material as needed.
•  Produce and build other forms of multimedia content, such as but not limited to Instagram stories and social media graphics. 
•  In line with our ethical storytelling guidelines, champion the voices of refugees and asylum seekers, and ensure our outputs reflect the IRC’s DEI values and are inclusive and accessible.  
•  Localise and adapt content from Global Teams as well as other IRC markets to ensure our content is suitable for UK channels. 

Day-to-day Social Media Channel Management (Proactive and Reactive) (40%) 

•  With the support of the Senior Manager - Digital Engagement, support the tactical delivery of our existing social media strategy, with a focus on how we build profile, reach and engagement through social channels. 
•  Maintain IRC UK’s social media annual calendar, with a longer-term view on what key campaigns and moments we should go out on and why. Bring this longer-term view to quarterly communications planning sessions. 

Reporting, optimizing, learning and innovating (10%) 
•  Support the Senior Manager – Digital Engagement to report on the performance of social content and make recommendations on how we might optimise going forwards. 
•  Horizon scan and stay across the latest innovations, trends and developments in social media that might create risks or opportunities for IRC UK. 
•  When it makes sense for the IRC, jump on these trends/innovations - bringing a creative mind and a willingness to experiment with new content and storytelling techniques. To include how we might engage social influencers, when, on what and why.

Person Specification

Essential
Skills, Knowledge and Qualifications:
•  Proven understanding of using social media – in particular LinkedIn, Instagram, Bluesky and Tik Tok to build profile and influence UK audiences.
•  Experience in Video Production, Film, Journalism, Communications, Social Media, Digital Marketing or equivalent degree or training. 
•  Proficiency in the Adobe Creative Suite particularly Photoshop, Premiere, and After Effects strongly encouraged.
•  Previous experience with social CMS and publishing tools, such as Sprout Social.
•  First class storyteller and copywriter with strong attention to detail and the ability to produce compelling written content. 
•  Ability to work both independently and in a dynamic, cross-functional global team structure. You will be able to prioritise and organise your own workload and meet deadlines in a fast-paced, ambitious environment. 
•  Excellent verbal and written communication skills.
•  Ability to manage and work through change in a proactive and positive manner.

Experience:
•  Demonstrable experience in a social media role from an agency, in-house or journalism content production team – with strong experience in video.
•  Proven experience identifying and producing reactive content to trends.