Digital community manager jobs
ID: 1845 Psychotherapist, Arts Therapist, Counsellor
Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.
Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting
Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations
Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney
Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.
Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.
We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Main responsibilities
As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work. You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.
Main Requirements
As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Benefits
We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists
Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday 30th August 2026 at 23:59
Interviews are scheduled to take place w/c Monday 7th September.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
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About Us
We are a values-led Social Enterprise CIC based in Aldgate, London, providing shared finance services to a growing client base of charities, CICs, and purpose-led organisations. Our services include bookkeeping, management accounts, payroll, VAT returns, and year-end financial accounts and Corporation tax.
Purpose of the post
We are seeking a capable and motivated Shared Services Accountant to help deliver high-quality finance services across a varied client portfolio. The role is ideal for someone with bookkeeping experience who wants to apply their skills in a mission-driven environment. It offers flexible hybrid working, combining remote work with time in our Aldgate office.
Role Overview
You’ll manage day-to-day bookkeeping and financial tasks for a range of clients, taking accounts to trial balance, supporting the production of management accounts, and handling VAT and payroll duties. You will work across platforms including Xero, QuickBooks, and Sage Payroll, and be a key part of our collaborative shared services team
Key responsibilities
- Maintain accurate financial records and ledgers for multiple clients
- Process purchase and sales invoices, journals, and bank reconciliations
- Prepare books to trial balance and assist with monthly management accounts
- Submit accurate VAT returns in line with HMRC deadlines
- Run payroll using Sage Payroll, including pension submissions
- Prepare and post journals (accruals, prepayments, depreciation)
- Maintain and reconcile fixed asset registers
- Respond promptly to client queries and provide excellent service
- Support the preparation of year-end accounts and audit documentation
- Contribute to improvements in finance systems and processes
- Liaise with colleagues to ensure effective delivery of shared finance services
Position in the organisation:
· The post holder will be required to work closely with Head of Finance and Group CFO
· The post holder will be required to liaise at senior levels externally
· The post holder will report to Head of Finance and Group CFO
General duties and key responsibilities:
· Support SEUK’s wider programme of activities where necessary, undertaking other duties as required
· Maintain commercial confidentiality about SEUK and partners’ activities
· Ensure the implementation of SEUK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
· Attend training courses or take part in additional aspects of SEUK’s work that are relevant to the work as decided in conjunction with Head of Finance
· Ensure that all activities for which this post is responsible are carried out in accordance with SEUK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines
· Service own administrative needs, maintain transparent and up to date digital records of work
· Act as an ambassador for SEUK as appropriate
KPIs
· SLA Adherence: Ensure all client deliverables (e.g. payroll, VAT returns, supplier payments, month-end accounts) are completed accurately and on time, in line with each client’s specific SLA timetable.
· Timetable Management: Maintain and regularly update a shared timetable tracking all monthly, quarterly, and annual deadlines across clients.
· Transaction Accuracy: Maintain a <1% error rate across processing tasks including payroll, supplier payments, and VAT returns.
· Month-End Delivery: Complete month-end accounting tasks for each client within their agreed reporting timelines.
· Query Resolution: Respond to client finance queries promptly, aiming to resolve 90% within 3 working days.
· Client Satisfaction: Achieve high satisfaction ratings from clients through reliable, responsive service delivery.
· Process Improvement: Identify and contribute to at least 2 service improvements or efficiency initiatives per year.
Terms and conditions
- Permanent full-time post – 4-5 days, 28-35 hours a week.
- Family friendly, flexible/Hybrid working
- Salary – negotiable based on experience & qualifications
- Leave entitlement: 25 days plus bank holidays
- Location: London (Aldgate)
- £200 personal development
- A six-month probationary period would apply
- Employers - 6% Pension Scheme or Salary Sacrifice Scheme
The client requests no contact from agencies or media sales.
ALDER HEY CHILDREN'S CHARITY
Job title: Bid Writer
Salary: £31,125 - £39,826
Hours: 37.5 hours per week
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity to join our growing Philanthropy Team in a brand-new role that will play a key part in securing transformational funding for Alder Hey Children's Charity.
As Bid Writer, you will lead on the development of compelling, high-quality funding applications to large-scale national grant programmes and, over time, statutory funding bodies. Collaborating across the Charity and the hospital, you will translate complex clinical, research and capital projects into persuasive, evidence-led cases for support that inspire investment in the future of children's healthcare.
This is a varied and rewarding role for someone who enjoys writing, research and building relationships with a wide range of stakeholders. You'll bring together ideas, evidence and expertise to shape ambitious projects into funder-ready proposals with the potential to make a lasting difference for children and families.
We're looking for an excellent communicator with outstanding writing skills, exceptional attention to detail and the ability to manage multiple priorities. Whether you're an experienced bid writer or bring transferable experience developing funding proposals, this is an opportunity to make a real impact as part of an ambitious and growing fundraising team.
Key responsibilities will include:
Bid Development & Writing
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Lead the development and writing of high-quality funding applications to national grant programmes and, over time, statutory funding opportunities.
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Produce compelling, tailored funding applications that clearly demonstrate need, impact and outcomes.
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Manage a varied pipeline of funding applications, ensuring multiple deadlines are delivered to a consistently high standard.
Research & Opportunity Development
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Research and identify new funding opportunities that align with the Charity's strategic priorities.
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Develop and maintain a proactive pipeline of opportunities, working closely with colleagues across the Charity.
Collaboration & Project Development
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Work with clinicians and charity colleagues to gather information and develop strong funding propositions.
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Translate complex clinical and technical information into accessible, engaging and persuasive cases for support.
Quality & Continuous Improvement
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Ensure applications meet funder guidance and eligibility criteria
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Maintain accurate records of applications and outcomes using the charity CRM.
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Contribute to the continuous improvement of bid writing processes, templates and resources across the team.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Tuesday 1st September 2026, 12pm
Initial screening interviews will be held via Teams on 8th September 2026
Second stage interviews will be held in person at Alder Hey on Monday 14th September 2026
The client requests no contact from agencies or media sales.
Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities to help them thrive. This is where transformational youth work comes in, offering somewhere to go, something to do, someone to trust.
The Fundraising and Communications Officer plays a vital and diverse role in the success of the Fundraising and Communications Directorate and London Youth as a whole. As well as taking on your own specific projects, you will offer support to the wider Fundraising and Communications Directorate across events, different income streams, and communications projects as we work to achieve our targets in excess of £3.6m. You will collaborate with colleagues, funders, and partners and meet youth workers and young people as we look to engage and inspire audiences in support of transformational youth work.
What you will be doing
- Support the Corporate Partnerships Account Manager to deliver challenging events, digital fundraising and volunteering.
- Support the Fundraising and Communications directorate in the development and delivery of events, including the London Youth Awards, site visits, lunch and learns, Born Ambitious, and the AGM.
- Support the Fundraising and Communications directorate in the development and implementation of a new income stream.
- Support the Communications team on the development and delivery of on and offline communications assets.
- Be the first point of contact for all fundraising and communications enquiries.
- Collaborate with the Communications team to ensure all pages on our website are up to date, accurate and compelling, and position our charity as a credible partner of funders.
- Undertake research on behalf of the Fundraising and Communications teams as appropriate.
- Provide essential administrative support to the Fundraising and Communications Directorate.
- Ensure all information is recorded in an accurate and timely manner across all relevant systems and in line with relevant processes and procedures, including Salesforce and Sharepoint.
- Contribute to the team's annual plans, strategies, budget planning, and reforecasts where appropriate.
- Understand, support and communicate the vision, mission, and aims of London Youth and the needs of young people and youth organisations.
- Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues, young people, and youth organisations.
- Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
What you bring to the role
Knowledge and Experience:
- A good understanding of income streams and how fundraising teams function.
- A good understanding of communications teams, their key responsibilities, and how they function.
- Strong written and verbal communication skills.
- Proven ability to engage with stakeholders.
- Proven administrative experience.
- Experience of support on the development and delivery of events.
- Demonstrable experience of undertaking and present research.
- Demonstrable experience of leading on projects.
Attributes and Behaviours:
- Passionate about and committed to improving the lives of children and young people.
- A demonstrable sense of ambition and drive, underpinned by a can-do attitude.
- Ability to work on your own initiative.
- Collaborative team member, willing to seek advice and support from others.
- Creative mindset.
- Commitment to quality and attention to detail.
- Problem solver and comfortable working in a changing and flexible environment.
- Resilient and able to adapt and thrive in a target-driven team.
- Passion for personal and professional development with willingness to learn new skills.
- Willingness to work occasional evenings and weekends when required.
You will be able to demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days).
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free access for you and your family to the Employee Assistance Programme.
- Free Health Care Cash Plan.
- Free access to the 'Headspace' app for you and your family.
- You will be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people!
The client requests no contact from agencies or media sales.
About the Holocaust Educational Trust
The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.
Job Description
We have an exciting opportunity for a Research and Production Officer to join our team based in Central London. After several years of research and development, we launched Testimony 360 in June 2024, a digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can interact with a recorded testimony of a Holocaust survivor, before seeing some of the sites they experienced using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Programmes Team, responsible for the research, post-production, testing and maintenance of interactive recorded testimony to ensure fluency and usability in the classroom. They will also be responsible for the ethical representation and engagement with the testimonies. We are looking for an individual with experience in research, with an understanding of the sensitive use of testimony, as well as experience of data management systems and platforms used for interactive testimony. They will have the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through research and development of new content or digital resources.
Key Responsibilities
Interactive survivor testimony
- Work on the development of interactive testimony, including any future capture, clipping, annotation, data / metadata input, and Alpha/Beta testing. Throughout testing, lead the AI training process ensuring the system’s accuracy and ensuring the respectful and ethical representation of survivors’ life-stories.
- Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, and required training.
- Support colleagues undertaking training and/or working on supportive post-production.
- Log activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
- Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action any necessary follow-up (to ensure learning from test sessions is fed back).
- Develop and manage systems to ensure the maintenance, accuracy, ethics and security of interactive testimonies and ensure consistency of approach across teams.
Delivery
- Plan and deliver any future online Beta testing sessions as part of the development of interactive testimonies, sharing knowledge and expertise and supporting their delivery.
- Work with the Data and Evaluation Manager on external research and evaluation partnerships to assess the impact of Testimony 360 on students and teachers, ensuring findings are shared and used to continuously improve our digital education offers.
- From time to time, we ask everyone in our team to be trained to deliver our educational programmes. This ensures we can adapt to our peaks of educational delivery during the year. Therefore, it is desirable that the successful candidate will be willing to participate in our classroom programmes as an educator from time to time.
Development
- Carry out research and development relating to the Trust’s digital strategy.
- Work with external providers to create historically accurate content that fits within the Trust’s pedagogical approach and programmes.
General
- Discussions about our learnings from Testimony 360 with the wider Delivery team, and we encourage consideration for how these learnings might feed into our wider educational offer.
- Ensuring the education about the Holocaust is at the core of our work. Members of the Programmes team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
This job description is not an exhaustive list of duties and may be reviewed and amended in consultation with the postholder to reflect the developing needs of the Trust.
The client requests no contact from agencies or media sales.
Finance Director
22.5 hours per week (3 days)
Salary: £37,800 per annum
(Equivalent to approximately £63,000 full-time)
Based in Leeds with flexible and hybrid working
Advonet is an independent advocacy charity supporting people who may find it difficult to be heard, ensuring their rights are upheld and their voices are at the centre of decisions that affect their lives.
We are seeking an experienced, qualified finance professional to join our Senior Leadership Team as Finance Director . This is a strategic role that combines financial leadership with oversight of IT, systems, data infrastructure and organisational resilience.
Working closely with the CEO, Head of Business Development and Finance Manager, you will help ensure Advonet remains financially sustainable, well-managed and prepared for the future. Alongside responsibility for financial planning, governance, risk management, audit and Board reporting, you will lead work to strengthen our digital infrastructure, cyber resilience, data protection arrangements and organisational systems.
This role will suit someone who enjoys operating at a strategic level, bringing clear judgement, constructive challenge and practical leadership. We are particularly interested in hearing from qualified accountants who have experience of supporting organisational change, overseeing systems and infrastructure, and working with senior leaders and trustees.
Why join us?
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Senior Leadership Team role reporting directly to the CEO
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Opportunity to shape Advonet’s financial, digital and organisational future
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Flexible and hybrid working
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Up to 31 days annual leave plus bank holidays
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Generous pension contribution
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Health cashback plan and employee support scheme
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Friendly, values-led and inclusive culture
Key dates
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Applications open: Monday 20 July
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Closing date: Monday 17 August at 12 noon
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Shortlisting: Friday 21 August
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Interviews: Thursday 10 September in Leeds
How to apply
Please submit:
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A CV
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A covering letter of no more than 500 words explaining how you meet the requirements of the role and why you would be a good fit for Advonet
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A completed diversity monitoring form
For an informal conversation about the role, please contact Angela Ellis, Chief Executive Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Victim Support Casework Team Lead
Salary:
Actual salary is £27,200 per year (FTE £34,000).
Contract/Hours:
Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.
Annual Leave:
FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Location:
NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.
About NUM:
National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
Background and Responsibilities:
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support casework.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day tasks include but are not limited to the following.
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Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
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Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
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Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.
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Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies.
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External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
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Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
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Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.
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Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact.
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Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).
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Onboard and train new members of the casework team.
PERSON SPECIFICATION
Essential Skills and Experience
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Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
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Experience managing a team, providing line management support, and managing rotas and team resources.
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An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
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Qualified ISVA or relevant casework support experience.
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Strong interpersonal skills and an ability to work with multiple partners on complex cases.
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Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.
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An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
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Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
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Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
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Experience of dealing with internal and external complaints and having difficult conversations.
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Strong empathic and active listening skills.
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Willingness to undertake continued professional development.
Desirable:
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Experience of the sex work community.
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Experience completing detailed reports on workstream productivity, both statistically and in written form.
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The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
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Ability in languages other than English is beneficial but not required.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!
HOW TO APPLY:
Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line.
Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
The client requests no contact from agencies or media sales.
Shape the future of play and early intervention services for disabled children while leading strategic innovation at one of the UK's most impactful disability charities.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You will lead the development and delivery of innovative services that improve the lives of disabled children and their families through play, early intervention and inclusive practice. Working closely with families, healthcare professionals, education providers and community partners, you will identify emerging needs, drive service improvement and develop approaches that increase impact, reach and sustainability.
A key focus will be shaping the future of Newlife's play offer, including Community Play programmes, Play Pods and the development of new Early Years services. You will ensure services are informed by evidence, family insight and best practice in child development, inclusion and play.
Your key responsibilities
Lead the development, delivery and continuous improvement of Early Intervention and Play Services
Develop and implement service strategies that support organisational priorities, growth and sustainability
Champion play, early intervention and inclusive practice as tools for improving outcomes
Ensure lived experience and co-production are embedded within service design, delivery and evaluation
Develop strong relationships with early years providers, healthcare professionals, local authorities and sector organisations
Contribute to funding bids, business cases and partnership proposals
Provide effective leadership and development for teams
Contribute to the wider strategic leadership of Newlife as a member of the Charity Leadership Team
What you'll bring
Qualifications & Training
Degree level qualification or equivalent professional experience in Education, Occupational Therapy, Play Therapy or Speech and Language Therapy
Evidence of continuing professional development relevant to early years, education, disability, family support or service leadership
Knowledge & Experience
Significant experience of leading and developing services within early years, education, disability, family support, health or community settings
Experience of managing teams and service performance
Experience of delivering services that improve outcomes for disabled children and their families
Experience of developing programmes or interventions that support child development, participation and wellbeing
Experience of working across health, education and social care systems
Experience of partnership working with professionals, commissioners and sector partners
Experience of service improvement, safeguarding, quality assurance and risk management
Experience of service growth, business development or income generation
Experience of co-production, participation or embedding lived experience within service development
Experience of developing business cases, funding proposals or service development initiatives
Experience of strategic planning and organisational development
Skills
Strong understanding of child development, disability and the importance of early intervention
Knowledge of inclusive practice and strategies to supporting disabled children and their families
Knowledge of play-based approaches to learning, development and participation
Understanding of integrated working across health, education and social care
Understanding of co-production and lived experience approaches
Strategic leadership and people management skills
Excellent communication, influencing and relationship-building skills
Strong organisational, analytical and project management skills
Knowledge of safeguarding, governance and regulatory requirements
Commitment to inclusion, equity and family-centred practice
Passion for improving outcomes and opportunities for disabled children and their families
Leadership Expectations
Early Years qualification or relevant professional qualification
Knowledge of the Early Years Foundation Stage (EYFS), SEND reforms and code of practice and related therapy frameworks
Experience of community-based play, early intervention or family support services
Experience of developing inclusive play opportunities for disabled children
Experience of digital or technology-enabled service delivery
As a member of the Charity Leadership Team, contribute to the strategic leadership and development of Newlife
Act as an ambassador for the charity and its values
Foster a culture of inclusion, collaboration and continuous improvement
Lead by example and demonstrate Newlife's values in all aspects of work
Support organisational growth, innovation and sustainability
Work collaboratively across departments to maximise impact, reach and opportunities for disabled children and their families
Demonstrate a strong commitment to the rights, inclusion and participation of disabled children and their families, ensuring their voices and experiences inform service development and decision-making
If you're ready to lead transformational change in early intervention services and make a lasting impact on the lives of disabled children and their families, we'd love to hear from you.
Please note DBS check will be required for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
We have an opportunity for an Assistant Data Protection Officer to join our team here at RBL on a permanent basis.
Supporting the Data Protection Officer and based in our Technology Operations and Security team, this role will see you working to ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and will take action to ensure compliance with legislation, manage requests, triage and respond to breaches, manage reporting and communication internally and more.
This is an exciting time to join RBL as we deliver our new 10-year strategy. Our Technology Operations and Security team plays a key role in helping the organisation prioritise, deliver and embed technology and systems that improve how we can best support the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Data Protection Officer, your key responsibilities will include:
- Accurately logging details of new requests for support received into the Data Protection inbox
- Receiving, acknowledging, and responding professionally to individual rights requests, working with stakeholders and database managers across the RBL group
- Providing professional risk-based and timely advice and relevant information to internal stakeholders and external parties in relation to all aspects of data protection
- Working with stakeholders to prepare formal lawful basis assessments, including legitimate interest and consent assessments, ensuring our lawful bases for processing personal data is suitable and appropriately documented
- Working with the wider legal team and the procurement team to support contracting arrangements across the RBL group, ensuring all data processing, retention and sharing is compliant with data protection legislation
- Supporting the preparation and delivery of bespoke training and drop-in sessions to colleagues across the Legion group, either in collaboration with the Learning & Development team or as requested by the DPO
You will be experienced in providing advice and guidance to colleagues on data protection matters and working in a compliance environment within a large and complex organisation, ideally in the not for profit sector. You will have solid knowledge and understanding of GDPR and Data Protection Act 2018 and the Privacy and Electronic Communications regulations 2003 and their application. You will have effective communication skills and be a confident communicator, able to confidently engage with a range of audiences.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Should you wish to explore a London Head Office hybrid working contract, to include £4,452 London Supplement to salary, we are happy to discuss this at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Thames Valley Air Ambulance
The role: Challenge Events Officer
Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.
Salary: £26,227.50
Contract:12 months fixed term
About us
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.
What we are looking for:
We are looking for an enthusiastic, organised and supporter-focused Challenge Events Officer to help deliver an exceptional experience for Thames Valley Air Ambulance’s London Marathon 2027 participants and wider challenge events community.
At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.
Your role
Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of London Marathon 2027 participants, while also supporting other events across the challenge events portfolio. You will be the main point of contact for participants, providing outstanding supporter care from registration through to event day and beyond, helping each person feel motivated, supported and valued throughout their fundraising journey.
You’ll be responsible for:
- Supporting the planning, coordination and delivery of the challenge events programme, with a primary focus on recruiting, supporting and stewarding London Marathon 2027 participants.
- Providing excellent supporter care from registration through to post-event thank you, helping participants feel informed, motivated and valued.
- Keeping in regular contact with participants by phone, email, post and in person to encourage fundraising activity and maximise income.
- Supporting recruitment through digital campaigns, partnerships and enquiries, and helping to share supporter stories with colleagues across marketing, communications and volunteering.
- Coordinating event administration and logistics, including registrations, fundraising packs, participant tracking, event-day support and accurate CRM records in Dynamics 365.
About you
You will be a confident communicator with excellent customer service skills and a warm, professional approach to building relationships. You will be highly organised, able to manage multiple deadlines and comfortable working both independently and as part of a team. You will bring strong attention to detail, good administrative skills and a genuine enthusiasm for charity fundraising.
We’re looking for someone who:
- Has experience of building positive relationships, delivering excellent customer service and communicating clearly with a wide range of people.
- Is highly organised, able to coordinate multiple projects and deadlines, and brings strong administrative skills with excellent attention to detail.
- Understands charity fundraising, is motivated by the difference supporters can make and can work with others to achieve income goals or targets.
- Is confident using Microsoft Office and maintaining accurate records, with experience of fundraising databases or digital platforms being an advantage.
- Is positive, enthusiastic, flexible and professional, with a can-do attitude and willingness to support occasional evening or weekend activity.
- Experience of events fundraising, supporter engagement, digital fundraising platforms such as JustGiving, or motivating runners and challenge event participants would be an advantage. A UK driving licence and access to your own car would also be desirable.
Why join us?
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.
If this role sounds like it’s for you, we would love you to apply!
In return we offer a competitive salary and great staff benefits such as.
- 25 Days holiday / 267 Hours Holiday
- Hybrid Working (minimum 2 days in office)
- Holiday Trading
- Free annual Flu Vaccination
- Blue Light Card (Option to purchase)
- Employee Assistance Programme
- Company Pension Scheme
- Simply Health – Medical cash back scheme
- Disability Confident Employer
Our values
We live by our values every day:
- We care no matter what – for our patients, their families, and each other.
- We go above and beyond– in the care we provide and the work we do.
- We do the right thing – in how we act and the decisions we make.
- Together we are TVAA – because together, we save lives.
Diversity and inclusion
We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to apply
To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.
Vacancy Closing Date: 13 August 2026
This post may close early due to high numbers of applications, so you are advised to apply promptly
Interviews will be held week commencing 17 August 2026
Thames Valley Air Ambulance is the charity that gives everybody in our community the best chance of surviving and
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.
Job Purpose:
The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.
You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.
The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.
Main Duties and Responsibilities
Client Engagement and Triage
· Act as the first point of contact for all referrals into the Crisis & Resilience Service.
· Contact new referrals promptly, normally within one working day wherever possible.
· Build positive, trusting relationships from the first interaction.
· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.
· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.
· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.
· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.
· Agree preferred communication methods with each client and tailor support accordingly.
Crisis Intervention
Provide immediate practical support to help stabilise clients experiencing financial hardship by:
· Maximising household income through welfare benefits advice and applications.
· Supporting Crisis Fund applications where appropriate.
· Completing benefit entitlement calculations.
· Assisting clients to gather supporting evidence.
· Developing emergency budgets.
· Identifying priority debts.
· Negotiating with priority creditors where appropriate.
· Supporting Breathing Space applications.
· Protecting essential services including fuel and housing.
· Arranging emergency support including food, fuel and other crisis assistance where available.
Aim to stabilise urgent situations within three working days wherever possible.
Welfare Benefits Advice
· Provide high-quality welfare benefits information and advice.
· Complete benefit entitlement checks.
· Support new claims and changes of circumstances.
· Assist clients with mandatory reconsiderations and appeals where appropriate.
· Identify opportunities to maximise household income.
· Keep knowledge of welfare benefits legislation up to date.
Client Journey and Case Coordination
· Allocate clients to the most appropriate adviser based on complexity and need.
· Maintain oversight of client journeys.
· Ensure no client disengages or is lost within the system.
· Maintain regular contact with clients awaiting specialist advice.
· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.
· Make warm referrals to partner organisations with client consent.
· Support seamless transitions between crisis intervention and longer-term casework.
Outreach and Accessibility
· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.
· Remove barriers preventing individuals from accessing advice.
· Adapt communication styles to meet individual needs.
· Promote financial education opportunities and encourage participation where appropriate.
Partnership Working
· Develop positive working relationships with partner organisations.
· Liaise with statutory agencies including housing, adult social care, DWP and health services.
· Attend multi-agency meetings where appropriate.
· Promote the "No Wrong Door" approach to service delivery.
Systems, Recording and Compliance
· Maintain accurate and timely case records using AdvicePro.
· Complete all monitoring requirements.
· Record outcomes, interventions and client progress.
· Maintain GDPR compliance.
· Use digital systems including client portals, Open Banking and automated workflows where appropriate.
· Ensure safeguarding concerns are recorded and escalated immediately.
Continuous Improvement
· Participate in supervision and reflective practice.
· Contribute ideas for improving systems and processes.
· Support service evaluation through client feedback and case studies.
· Keep professional knowledge up to date through continuous professional development.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Job Title People Assistant (Inc. L&D)
Duration Permanent
Hours 36 hours per week – Monday to Friday
Salary £27,000 per annum, plus pension and benefits
Location Homebased
Overall job purpose
We are looking to appoint an enthusiastic and highly organised individual in a supporting role to the People team. The role will assist with day-to-day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.
You will provide People generalist support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements.
To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 14th August 2026
Please note: We will be conducting online interviews throughout this period and we reserve the right to close the role earlier if someone is found before the closing date.
As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Are you looking for your first role in events and fundraising, or ready to use your existing charity experience to help save lives? Do you have the creativity, energy and drive to deliver exceptional supporter experiences while generating vital income for a much-loved air ambulance charity?
Role Title: Challenges and Events Officer
Reports to: Corporate, Community and Events Manager
Salary: £26,255 - £29,119 per annum (depending on experience)
Contract: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF. With hybrid working: 3 days in office (Alconbury Weald), 2 days from home
Magpas Air Ambulance are looking for a driven and organised Challenges and Events Officer to join our Corporate, Community and Events Team. This is a key income-generating role, responsible for the planning, promotion, and delivery of a portfolio of challenge and fundraising events – including third-party, virtual and flagship events.
The postholder will work closely with colleagues and external partners to deliver exceptional supporter experiences that inspire participation, encourage fundraising, and maximise income for the charity.
You’ll need solid project management skills, strong supporter stewardship instincts, and a good understanding of how digital channels can be used to recruit, engage, and motivate fundraisers. While you’ll be supported by our Digital Marketing Lead, you’ll be responsible for developing and delivering a comprehensive marketing and recruitment plan – combining digital campaigns with in-person promotion and outreach at events and through partner networks.
This role would suit someone with experience in charity challenge events who is ready to take the next step in their career, or an ambitious early-career candidate looking to build a career in charity fundraising. It offers the opportunity to bring creativity, energy and fresh ideas to a role with real autonomy, ownership and impact.
Role Summary:
- Lead the planning, promotion and delivery of a portfolio of fundraising challenge events, including our London Marathon third-party, virtual and flagship activities and support the delivery or community and engagement events.
- Create and deliver inspiring supporter journeys that encourage participation, increase fundraising and build long-term engagement
- Develop digital-led recruitment and marketing plans, working closely with our Digital Marketing Lead and wider communications team
- Deliver excellent project and event management, from logistics and risk management to supplier liaison and on-the-day delivery
- Use data and insight to monitor event performance, optimise campaigns and grow income year on year
To be successful in this role, you will have:
- Proven experience in organising or supporting fundraising or challenge events
- A track record of achieving income targets and maximising fundraising potential
- Excellent organisational skills and the ability to manage multiple projects and deadlines
- Strong interpersonal and communication skills, with confidence engaging supporters and stakeholders
- An understanding of digital marketing tools and a willingness to contribute to digital content and campaigns
- Experience using CRM systems (ideally Donorfy) and using data to inform decision-making
- A proactive, positive and flexible approach – including willingness to work occasional evenings and weekends
- A full UK driving licence and access to a vehicle
About Magpas Air Ambulance
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.
Closing date: Monday 10th August.
First interview (via Teams): Thursday 13th August
Second interview (in person): Monday 17th August
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.
This role is subject to a Disclosure and Barring Service (DBS) check.
If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Opportunity
Thanks to newly secured funding, The Joshua Tree is expanding into Greater Manchester, bringing our holistic family support to even more families.
We're looking for an experienced and compassionate team leader to help establish our Greater Manchester service from October 2026.
You'll join an experienced Leadership Team and build upon a proven model of family support that already delivers outstanding outcomes for hundreds of families every year.
Our systems, governance, training and operational frameworks are already established, allowing you to focus on developing local partnerships and leading a team to ensure families receive exceptional support.
Initially, you'll lead outreach, digital and community based delivery whilst building relationships with NHS partners, charities and local organisations. As the service grows, you'll play a key role in developing a dedicated Greater Manchester Support Centre, helping bring the full range of The Joshua Tree's emotional, wellbeing and family support services closer to families across the region.
This is a rare opportunity to shape the future of a growing service whilst benefiting from the support, expertise and stability of an established charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a collaborative, highly organised Youth Engagement Project Officer, who is passionate about building opportunities for children and young people in libraries.
You’ll have great communication skills and enthusiasm for platforming young people’s voices. You’ll also know how to manage priorities, keep projects within deadline and budget, and accurately collect and compile data. As a natural people-person, you’ll feel confident supporting library teams, partners and colleagues and be happy taking initiative.
We’d especially love to hear from you if you have created opportunities for children and young people to be heard and involved in decisions that affect them, and if you’ve been involved in supporting the delivery of projects. Experience of libraries is not required as you’ll have lots of opportunities to learn about our sector in this role.
About the work
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative national network is made up of members from library services, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’recreating change, and you can be a part of it.
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and school library services.
Libraries Rising and The Reading Agency were recently successful in securing funding from the Arts Council to deliver a two-year programme, to place young people at the heart of shaping the future library reading experience. The two-year project forms part of the legacy of the National Year of Reading 2026 and will work with young people and library services across nine regions of England to co-create new approaches, resources and digital innovations that build on the strengths of libraries and inspire more young people to read for pleasure.
Who we’re looking for
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We are building an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, and we are developing the diversity of our staff team. We particularly welcome applications from people from racialised communities, trans or non-binary individuals, and those with hidden or visible disabilities.
Please note - a Candidate Pack for this role is available on the application page.
Job purpose
As Youth Engagement Project Officer, you’ll work closely with the Programme Manager, the wider Libraries Rising team, The Reading Agency, library services and young people to support the delivery of this project, and to develop our wider support of libraries with their youth engagement work.
What you’ll bring to the role
You’ll be:
- A strong communicator, confident with building relationships and keeping everyone on track.
- Experienced in working with young people and partner organisations.
- Committed to platforming young people’s voices, especially those who are underserved by their communities, marginalised, or experiencing deprivation.
- Committed to co-creative practice and working with, not doing to.
- Experienced in creating, developing and implementing effective systems and procedures.
- Experienced in providing operational, administrative and project support, with digital skills including use of Microsoft Office and supporting remote teams.
- Experienced in providing in person and online event planning and support.
- Aware of GDPR implications and requirements.
- Committed to your own professional development.
Employee benefits
- 25 days annual leave (pro rata) plus Bank Holidays
- 5% employer pension contribution
- Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
- A range of discounts on retail, entertainment, travel and wellbeing.
Additional information
If you have any questions about the role, please get in touch.
All applicants must have an existing Right to Work in the UK.
Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
• Applications close: 9am, Monday 17th August 2026
• Interviews: Tuesday 25th August 2026 (online)
• Start date: as soon as possible, to be agreed with the successful candidate
If you would like to discuss specific requirements, please get in touch with us.
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.





