Digital community manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Press Officer
We are seeking a creative and proactive Press Officer to grow media coverage, build strong journalist relationships and raise the profile of a global environmental charity.
Position: Press Officer
Salary: £35,000 per annum
Location: Remote within the UK
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
About the Role
This is a key communications role responsible for significantly increasing national and international media coverage.
Working within the marketing and communications team, you will develop compelling stories, manage press enquiries and proactively place coverage across broadcast, print and digital media.
Key responsibilities include:
- Developing media relationships with journalists, producers and broadcasters
- Identifying opportunities to generate high profile media coverage
- Writing press releases, comment pieces and media materials
- Monitoring the news agenda and responding to media opportunities
- Managing press enquiries and supporting spokespeople with interview preparation
- Monitoring media coverage and analysing performance against KPIs
- Supporting media training and ensuring consistent messaging across the organisation
- Protecting and enhancing organisational reputation through proactive media engagement
About You
You will be a confident communicator with a strong understanding of how media works and how to secure coverage that drives impact.
You will bring:
- Strong experience writing press releases and media content
- Excellent storytelling and copywriting skills
- Experience building relationships with journalists and media outlets
- Ability to work under pressure and respond to media deadlines
- Strong organisational skills and attention to detail
- Confidence analysing media performance and reporting on results
- Interest in environmental or climate related issues
About the Organisation
This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.
Other roles you may have experience of could include; Media Officer, Communications Officer, PR Officer, Media Relations Officer, Communications Executive, Public Affairs Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Bournemouth, Poole and Weymouth. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is part-time working 18 hours per week covering Bournemouth Crown Court, Poole Magistrates Court, Weymouth Magistrates Court and Dorset Remote Live Link Site (in Bournemouth).
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The National Youth Agency is looking for a Head of Business Development.
Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.
Key Responsibilities
As Head of Business Support, you will:
- Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
- Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
- Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
- Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
- Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
- Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
- Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
- Lead on market research, business planning, and the development of commercial proposals and pitches.
- Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
- Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Youth Agency is looking for a Learning & Development Officer.
Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role
This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.
The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.
You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.
Key Responsibilities
As a Learning & Development Officer, you will support:
- Delivery of local youth work curriculum commissions, from inception to completion.
- Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
- Development, adaptation and refinement of learning and development tools, templates, and materials.
- Gathering and organising insight, learning and feedback to inform curriculum improvement.
- Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
- Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
- Supporting approaches to demonstrating and evidencing impact.
Note: This role does not hold budget, strategic ownership, or line management responsibility.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SENIOR EXECUTIVE ASSISTANT
Strategic Senior Executive Assistant role with Mission Aviation Fellowship International (MAFI), supporting the CEO and Executive Leadership Team across a global Christian mission bringing help, hope and healing to isolated communities through aviation.
Why work for MAF International?
- Strategic role supporting global Christian leaders within a supportive, faith-centred global team environment
- 22 days annual leave plus bank holidays
- 10% employer pension contribution and Life insurance (3× salary)
- Location: Hybrid – minimum one day per week in the Cranfield or Ashford office, plus international travel opportunities (around one week per month)
- Contract: Full time (37.5 hours, trust based pattern across time zones)
Mission Aviation Fellowship International is a global Christian organisation using aviation to reach people living in poverty, conflict or extreme isolation. With an 80 year history and programmes across Africa, Asia and beyond, MAFI is undergoing a major global transformation to strengthen and unify its impact.
We’re looking for a highly capable and relationship focused Senior Executive Assistant who thrives in an engaging global environment and enjoys supporting senior leaders to operate at their best. You’ll coordinate complex schedules, manage information flow, support governance processes, and build strong working relationships across different cultures and time zones.
You will:
- Coordinate the CEO’s global calendar and prepare briefings and documents
- Support Executive Leadership Team meetings and rhythms across time zones
- Manage board logistics, agendas, papers and minutes
- Oversee digital workflows through Teams/SharePoint
- Plan international itineraries, visits and events
- Build positive relationships across MAF’s global network
- Model and participate in MAF’s Christian ethos and spiritual life
This role is ideal for someone organised, confident working across cultures, calm under pressure and committed to supporting leadership within a mission driven organisation.
This role is subject to a Basic DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates:
- Closing date: Wednesday 18 March 2026
- Charisma vetting interviews must be completed by: Tuesday 24 March
- 1st Interviews with MAF International: w/c 30 March 2026
- Final Interviews with MAF International: w/c 6 April 2026
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is more than an coordinator role. As People & Culture Coordinator, you will help shape a culture of care across OMF International (UK), supporting employees, volunteers and members at every stage of their journey from active service to retirement. If you bring strong organisational skills, emotional intelligence and a heart for prayer and cross-cultural mission, we would love to hear from you.
Job title: People & Culture Coordinator
Hours of work: Full time - 35 hours per week
Job Purpose:
To support OMF’s mission and vision by providing excellent administrative support for the People & Culture department and coordinating the provision of pastoral care and resources which promote the wellbeing, engagement and development of OMF International (UK) workers, including members andretirees.
The jobholder has a special responsibility for coordinating professional and compassionate pastoral, spiritual, and practical care across the OMF International (UK) community. The People & Culture Coordinator will embody and promote OMF’s values, maintaining a consistent culture of care, compliance, and prayerful support across the organisation.
Responsibilities
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Recruitment & onboarding administration
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Employee relations process support
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HR policy management
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Payroll/benefits coordination
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HR metrics & reporting
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Performance management tracking
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Workforce compliance monitoring
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Organisational development support
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Member & Retiree Care - full cycle
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Maintain accurate HR systems
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Liaise with Area Reps and other OMF departments
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Coordinate events and communications
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Keep all files up-to-date and in line with GDPR policies
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Regularly review and update policies and procedures
Supporting the wider OMF team
• Champion OMF’s values of prayer, partnership, and care across all people processes.
• Pray regularly with and for OMF workers, fostering spiritual encouragement and modelling a pastoral approach to leadership.
• Support and participate in OMF International’s mission, by regularly leading the daily National Office Prayers.
• Be open to exploring opportunities to lead weekly office devotions and/or worship.
• Attend regular internal events (such as Home Assignment Workshops, UK team days, retreat days, and other team functions) and occasional external events, presenting and leading departmental sessions as required.
Communication & Partnership
• Liaise with Area Representatives, churches, and partners to ensure members, retirees and volunteers are connected and supported locally.
• Encourage members in partner development and prayer support, particularly when on Home Assignment.
• Liaise with the Communications Department to highlight and effectively share stories and encouragements from OMF international (UK) workers.
• Provide reporting on member movement and status to the Finance Team and Leadership Team
• Undertake any other reasonable ad-hoc duties as specified by the People & Culture Manager.
Safeguarding & Compliance
• Promote a culture of safety, inclusion, and care across all people-related processes.
• Support training and awareness for staff, members, and volunteers on safeguarding and wellbeing issues.
Person Specification
Educated to A Level or equivalent, preferable CIPD level 3 qualified
Theological and/or missiological training
Good understanding of the UK and Ireland Christian context and cross-cultural mission
Basic knowledge of safeguarding
Competent user of Microsoft Office, databases, and digital communication tools including Microsoft Teams
Driven to achieve high standards in administration and events organisation
Self-motivated, keen to drive projects forward using own initiative
Friendly and courteous towards candidates, colleagues and supporters
Emotionally intelligent, a good listener with apastoral nature
Responds positively to constructive feedback
Adopts a can-do attitude and flexible approach
Open to change and willing to learn new skills
Prioritises consistency and compliance, whilst also demonstrating a compassionate response to individual circumstances.
Meet our Occupational Requirement to be a practising Christian as an active member of a local church and be able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement
Hold the Right to Work in the UK
Able to commute to OMF National Office, Oxford Street, Manchester
Able to occasionally travel locally and/or internationally for meetings and events, including overnight and at weekends
Experience of living cross culturally
Terms of Appointment
• Full time 35 Hours pw Mon-Fri; occasional evening/weekend commitments
• Salary £28,000-£32,000 per annum commensurate with experience
• Non-contributory pension of 8% of salary on completion of a probationary period andbackdated to start date
• Paid annual leave entitlement of 25 days in addition to pro-rata public holidays
• Applicants must be eligible to work in the UK
• It is an occupational requirement for this role to be filled by a Christian
• Appointment subject to satisfactory references and DBS check
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process. We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead Deputy Team Leaders and volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.
This role is full-time working 37.5 hours per week covering South Yorkshire.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (outreach in the community), you will:
- Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the area.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- Travel across the court cluster and wider area is required.
- Occasional evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role is perfect for someone with a passion for social media communication, and a desire to engage audiences and inspire them to improve animal welfare globally.
You will be helping to run the social media channels of our CEO and Founder, Dr Luke Gamble, working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS). Your role will help raise awareness of the charities work, which in turn will mean more animals receive life-saving veterinary care.
You will take the lead on communication through our social media platforms for Luke, including Facebook, Instagram, LinkedIn and YouTube. You will work closely with our Senior Marketing Executive and wider marketing team to create content tailored for each channel to ensure high levels of engagement, and audience growth.
This is a new role and offers a great opportunity for the right candidate. This role would be based at our office in Truro, Cornwall.
Other organisations may call this role Social Media Officer, Marketing Executive, Digital Marketing Executive, Online Engagement Executive.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi, Cambodia and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over thirteen million children have been educated in rabies prevention, protecting the lives of people and animals.
Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.
Main Duties & Responsibilities
- Create engaging and informative content for Luke’s channels, including producing day to day content plans and supporting on campaigns.
- Work with the WVS film team to develop an annual content calendar and overarching strategy for the YouTube channel, tailored to appropriate audiences.
- Work with Luke to produce regular engaging video content.
- Analyse engagement data to provide insights and continuously improve communications.
- Manage the social media accounts on a day-to-day basis, including responding to comments and messages.
- Identify and liaise with influencers, brand ambassadors, and collaborators.
- Support the wider marketing team with campaigns and activity.
- Some evening and weekend working, to include travel, will likely be required.
Essential Skills & Experience
- 2+ years working in a marketing role with a focus on social media
- Experience in creating social media content for an individual/personal account.
- Experience in audience growth and analysis
- Basic knowledge of video editing
- Excellent attention to detail and pride in delivering high-quality work.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint
- A passion for animal welfare
- A strong team player
- The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
- The right to work in the UK.
Desired Skills & Experience
- Experience in running a YouTube channel
- Experience in supporting on social media growth strategy
- Experience in using Canva or other design platforms
- Experience in a charity or not-for-profit environment
- Interest in photography
- A full UK drivers’ licence
To give vulnerable animals around the world access to free life-saving veterinary care.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.
We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice.
Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.
Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation.
Resource Mobilisation Team
The Resource Mobilisation team at the Good Ancestor Movement helps liberate and steward financial flows in service of justice, reparation, and systemic change. The team works with wealth holders, funders, and movement partners to design values-aligned redistribution strategies, manage pooled funding vehicles, and co-create tools and practices that shift the culture of wealth. Our work includes grant and investment operations, grantee relationship support, community learning, and strategic resourcing design rooted in equity and care.
About Your Role
As a Resource Mobilisation Lead you will join our Resource Mobilisation team at Good Ancestor Movement in an exciting time for our organisation’s growth. You will be working closely with Kiki Mager, Director of Resource Mobilisation, although you will be working alongside our entire team and contribute to the organisation’s bold aims and ambitions within your role.
After having run 5 cohorts of our political education journey Reimagining Wealth, we launched a trial community of practice for wealth holders collectivising them around a pledge to redistribute. This community of practice is called Catalytic Collective and includes a pooled resourcing vehicle, the Roots Fund, to which members commit funds which are then being redistributed through a participatory governance model, the Accountability Circle, led by movement leaders. We have just completed our first pilot year of this resourcing vehicle including the release of our first round of 3-year funding commitments. To ensure the ongoing feasibility of this vehicle we are looking for a passionate new team member to tend to the ongoing development and scaling of this work.
The Catalytic Collective, Accountability Circle and Roots Fund formed in response to findings of a research and report that we commissioned with Decolonising Economics into Resourcing the Solidarity Economy. This report is the bedrock for our emergent resourcing vehicle and wider organising of wealth holders around wealth redistribution and stewardship practices centred in collective liberation. It also informs our educational programmes, our consultancy offerings and Transformative Investment Practice development.
As our Resource Mobilisation Lead, you will primarily support the management and ongoing development of our resourcing vehicle with Catalytic Collective (CC), the Accountability Circle (AC), the Solidarity Partners (SP) receiving funds and our wider wealthholder community. Your roles here will include:
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Liaison with our fiscal host Social Change Nest and ensuring processes and grantees (‘Solidarity Partners’) experiences are in alignment with our mission and intentions.
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Relationship management and primary contact for Solidarity Partners
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Leading the development and/or fine tuning of a grant management system (GMS) to improve oversight and streamline processes together with one of our movement partners and manage the GMS once implemented, particularly as the number of grants mobilised will increase.
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Supporting the AC with admin related tasks like the scheduling of meetings, direction on discussion points and the refinement of their own governance.
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Administering CC agreements and resourcing commitments including confirming & signing funding agreements with CC members, sending out reminders about funding cycle renewal and exploring approaches to open up the resourcing pool for wider funders to contribute as a one-off without being a CC member.
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Notice, reflect on and feed into ongoing learning and development around the processes and systems in place and what might we need to consider to further improve these in alignment with our vision and mission.
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Manage the process of mobilising resources from our wider wealth holder community and others to commit boldly.
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Support with story telling proposition and narrative pieces to support building momentum around the resourcing vehicle
Alongside this workstream, you will also:
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Steward our Capital Campaigns process to support ad hoc relational and strategic resource mobilisation opportunities meeting needs of aligned organisations in the new and regenerative economy space.
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Contribute to ideation and creation of tools and practices that further activate and guide wealth holders and wealth advisors in their journeys towards just transition aligned redistribution and stewardship practices.
About You
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You will care deeply about justice and the transition to a fairer economic system.
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Through your lived, academic and/or work experience you will deeply connect with the problems of the current system;
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You feel excited about contributing towards building life-affirming infrastructure for a young but growing social purpose organisation;
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You have the capacity to engage in self-reflection and a commitment to doing the work of embodying anti-oppressive practice;
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You can see yourself being comfortable communicating in a thoughtful and empathetic manner with a range of stakeholders across our community including: Movements, community groups and grassroots organisations; New Economy movement partners, wealth holders and wealth advisors;
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You will not be tied to how things have always been done and will be excited to explore new and emerging concepts with a curious and open growth mindset.
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You have experience of (or are excited about) collaborating with or working in small emerging teams with ambitious goals and much experimentation;
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You are able to work independently to tight deadlines while working closely with colleagues, proactively communicating your needs and any changes to agreed timelines;
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You have experience of (developing and) administering funding or resourcing processes, are committed to critically reflecting on existing practices and you bring creativity and courage to implement change;
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You ideally have experience of managing CRM tools, digital community platforms such as Notion, Basecamp or Teachable, and developing and executing communications strategies;
We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.
We exist to accelerate the just transition to a regenerative economy by leveraging the power of private capital.
The client requests no contact from agencies or media sales.
Chief Executive Officer
Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent
After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.
Following the retirement of our CEO, we are seeking an exceptional charity CEO to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.
About Paul’s Place
Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.
From our fully accessible Hub in Yate, we deliver:
- A specialist Day Opportunity Service
- Evening and social programmes
- Short breaks
- Vocational skills training
- Step Ahead transition support
- Inclusive sports activities
We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.
Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.
The Opportunity
As Chief Executive Officer, you will provide both strategic and operational leadership to a well-established, values-driven organisation.
The Chief Executive Officer will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.
The Chief Executive Officer will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.
This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.
Who We’re Looking For
We are seeking an experienced charity leader with:
- CEO leadership experience within the voluntary sector
- A strong track record in income generation and contract negotiation
- Experience of working constructively with Trustees to deliver strategy
- Strong financial oversight experience
- Knowledge of governance, safeguarding and regulatory compliance
- Experience leading organisational growth
- Understanding of health and social care commissioning
A genuine commitment to disability inclusion and empowering disabled adults is essential.
Further Information
For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.
The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.
We strongly encourage candidates to review it before applying.
Terms
Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution
Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
#Chief Executive officer #CEO #Strategy
The client requests no contact from agencies or media sales.
Victim Support is looking for a passionate and skilled Coproduction Lead to drive and champion the development of our coproduction approach within the Witness Service. This is a unique opportunity to ensure the experiences and voices of witnesses directly shape how our services are designed, delivered, and continuously improved.
Join Us
If you're passionate about amplifying lived experience, embedding coproduction and designing services that truly meet people's needs, we'd love to hear from you.
Apply now and help shape the future of support for witnesses.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- You'll be part of the Service Design & Innovation team and work alongside dedicated colleagues who are committed to improving support and outcomes for witnesses and victim/survivors across England and Wales. We offer supportive leadership, opportunities for development, and the chance to shape meaningful change at national scale.
- The role is home-based with regular travel across England and Wales. Some evening or weekend work may be required.
- As the Coproduction Lead, you will play a pivotal role in creating a consistent, meaningful, and sustainable coproduction model across the Witness Service. You'll work closely with witnesses, frontline staff, volunteers and partners to build safe, supportive spaces where people feel empowered to share their ideas, experiences and insights.
- You will design and lead coproduction activities - from workshops to journey mapping, prototyping and collaborative design sessions - ensuring that witness experiences inform strategic and operational decision-making. You'll also support the embedding of service design and innovation principles into practice, helping shape the future of our services.
What You'll Do
- Lead the planning and delivery of coproduction activity across the Witness Service.
- Engage directly with witnesses to gather insights that drive service improvements.
- Produce high-quality outputs such as summaries, learning products, and design artefacts.
- Facilitate workshops, engagement groups and prototype testing sessions.
- Collaborate with cross-functional teams including digital, data, operations, research and quality.
- Ensure coproduction approaches are accessible, inclusive, trauma-informed and safe.
- Provide expertise in service design tools such as personas, journey maps and blueprints.
- Support the implementation and evaluation of coproduced solutions in live services.
About You:
We're looking for someone who is energised by collaboration, driven by inclusion, and skilled in putting lived experience at the heart of service design.
You will bring:
- Experience developing and applying coproduction or co-design approaches.
- Proven ability to facilitate engagement activities with diverse groups.
- Strong project management and stakeholder engagement skills.
- Knowledge of safeguarding, trauma-informed practice and data protection.
- The ability to produce clear, accessible and impactful written outputs.
- A commitment to equality, diversity and inclusive practice.
- Experience of the criminal justice system, working with national charities, or carrying out Equality Impact Assessments is desirable.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Campaigner
Reporting to: Campaign Manager
Line reports: None
Salary: £32,000 per annum pro-rata (£25,600 per annum for 4 days per week)
Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).
Duration: 1-year contract renewable subject to funding
Start Date: As soon as possible
Location: London/Hybrid – currently, our expectation is minimum 1 day in the office. So potential candidates are aware, we are undergoing a period of consultation within the team to change our policy to minimum 3 days in the office (core days in the office Tues & Weds). Please note we are currently based in Tottenham Hale, with the view to move offices to Highbury & Islington in May.
Job Description & Person Specification:
Campaigner
Anti-oppressive statement
Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
Inclusive Recruitment
We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt-in to the scheme.
If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your CV and cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.
We are always happy to speak to candidates informally about the role before applying and encourage you to do so by emailing us.
About Us
Foodrise is a charity transforming the food system for climate, nature and justice.
We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.
We speak truth to power. We take risks. We act where and when others won’t.
From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.
We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.
We are based in the UK and the Netherlands. See more about us on our website.
About the Role
The Campaigner will support the development and delivery of campaigns that drive positive change within food systems. This role is ideal for someone early in their campaigning career who is passionate about influencing decision‑makers, mobilising public support, and helping deliver strategic impact across a variety of issues within food systems from dismantling industrial farming to delegitimising large corporations like large supermarket chains. This role will work collaboratively with colleagues across campaigns, so would suit an adaptive candidate with strong communication skills, keen to learn and grow within Foodrise.
Job Description
Campaign Delivery
- Support the planning, coordination, and implementation across a range of campaign activities, ensuring anti-oppressive practice is embedded throughout campaigns.
- Assist in monitoring political, social, and media developments relevant to campaign objectives.
- Support the conception and delivery of tactics such as petitions, public actions, stunts, digital engagement, supporter mobilisation and community organisation.
- Help track campaign progress and gather evidence of impact.
- Support the evaluation of campaigns, and reporting to funders.
Relationship Building
- Liaise with existing partners and stakeholders and help build support for Foodrise’s campaigns with other organisations and movements.
- Represent Foodrise and campaigns in external networks as required.
- Participate in European and global coalitions, networks and conversations, as required.
- Support the organisation of meetings, workshops, or events with external stakeholders.
- Assist with outreach to new stakeholders including decision‑makers or community groups.
Communication
- Draft compelling campaign materials including blogs, emails, social media posts, and supporter updates.
- Support the production of persuasive content for public audiences across digital channels and print.
- Assist in preparing briefings for internal stakeholders, external partners, or decision‑makers.
- Support media‑related work when needed, including drafting quotes, Q&As, or press materials.
Research & Analysis
- Contribute to thought leadership and conduct analytical background research to inform campaign strategies and brief colleagues across a range of topics.
- Support the development of evidence‑based campaign outputs such as reports and policy briefings.
- Build, clean and maintain datasets, and assist with data analysis.
Administration & Team Support
- Provide general campaign administrative support, including meeting logistics, note‑taking, and maintaining files or records.
- Help coordinate logistics for campaign activities, events, or communications outputs.
- Contribute to team learning and reflection by gathering feedback and insights.
- Support fundraising efforts where appropriate.
- Participate in organisation wide training, skills sharing, awaydays, socials.
Ways of Working
- Collaborative by default; independent work is balanced with regular coordination.
- Contribute to the development and embedding of anti-oppressive work across the organisation
- Flexible and adaptable in response to changing priorities.
- Present and available for colleagues, including regular in‑office presence.
- Proactive in communication, planning, and follow‑through.
Person Specification
Essential Knowledge & Experience
- A proven interest and understanding of food systems and social justice, acquired through study, activism or paid or voluntary work experience. (at least 2 years’ working experience or transferrable skills)
- An enthusiasm and broad understanding of advocacy, public campaigning, or digital mobilisation to inform development of effective campaign strategies.
Essential Skills
- Excellent writing, analytical and research skills.
- Excellent organisational skills, with strong attention to detail.
- Outstanding communication, interpersonal and presentation skills.
- The ability to work collaboratively; build, maintain and develop flexible working relationships.
- The ability to tailor information for different audiences, including decision makers, corporate executives and the media.
- A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities.
- Shares Foodrise’s values: audacity, collaboration, impact, celebration, solidarity.
- Willingness to undertake some limited travel domestically and abroad.
What We Offer
- Personal training and wellbeing funds
- Regular team socials
- Workplace pension
- Enhanced parental leave
- Enhanced sick leave
- Cycle to Work scheme
- Home & Tech scheme
- Flexible working hours (core hours 10am-4pm)
How to Apply
Please apply via Charity Jobs with:
- Your CV (no longer than 2 A4 pages total)
- A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise.
Deadline to apply: 9am, 30th March 2026
Successful candidates for interview will be notified by 2nd April 2026
First round interviews will be held on 14th & 15th April 2026
Second round interviews will be held on 21st April 2026
For any questions, access requirements, or if you require the job description in a different format, please contact us.
AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.
Foodrise is a charity transforming the food system for climate, nature and justice.
About the Role
Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.
They will work collaboratively with their team, management and external organisations.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Requirements
To be appointed as a Debt Advice Caseworker, you will need to have:
1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
OR
To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral/written communication skills and be numerate to the level required by the tasks.
5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Ability and willingness to work as part of a team.
10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
11. Ability to work across different sites within Liverpool.
12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
- Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
- Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
- Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
- Ensure income maximisation through the take up of appropriate welfare benefits.
- Prepare and present cases to statutory bodies, tribunals, and courts when required.
- Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
- Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
- Comply with systems for monitoring and reporting purposes.
- Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
- Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
- Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Tower Project’s award-winning JET Service is seeking a passionate and skilled Disability Employment Adviser to help transform the employment prospects of adults and young people with learning disabilities and autism.
This is a varied community-facing role combining personalised employment support, employer partnership working and in-work coaching. You will manage a caseload of aproximatley 25 clients at different stages of their employment journey and work collaboratively with colleagues, employers and referral partners to create meaningful employment opportunities.
You will be supported by the Employment Support Team Lead and will play an important role in delivering positive, measurable outcomes for individuals across East London.
Main Duties and Responsibilities
IAG and Employment Support
You will act as the key adviser for a cohort of clients, delivering high-quality, person-centred employment support that leads to sustained paid outcomes.
You will:
- Build positive working relationships with referral partners including the Community Learning Disability Team, education providers and local support organisations.
- Complete vocational profiling, better-off calculations and personalised support plans focused on employment aspirations.
- Deliver one-to-one sessions to support CV development, interview preparation, confidence building and workplace readiness.
- Support clients to access appropriate training, qualifications and work experience opportunities aligned to their goals.
- Help clients identify and overcome barriers to employment through practical, solution-focused support.
Employer Partnerships and Job Matching
You will contribute to the development and maintenance of inclusive employer partnerships across the local area.
You will:
- Support the development of relationships with employers in a range of local sectors to support client progression.
- Promote inclusive recruitment practices and reasonable adjustments.
- Provide guidance and reassurance to employers on supporting employees with learning disabilities and autism.
- Work collaboratively with colleagues to match clients to suitable roles that reflect their strengths and aspirations.
- Maintain ongoing contact with employers to support sustained placements and positive working relationships.
In Work Support and Job Coaching
Where clients progress into employment, you will provide initial structured in-work support to help clients succeed and grow in their roles
You will:
- Conduct job and task analysis to ensure clear understanding of workplace expectations.
- Support employers to implement appropriate adjustments.
- Deliver workplace coaching using structured approaches such as Training in Systematic Instruction (TSI), gradually reducing support as independence develops.
- Monitor progress in partnership with the employer and client to support sustained employment.
Career Development
Support clients who are in sustained employment to explore progression opportunities, further training and career development pathways.
Monitoring and Administration
- Maintain accurate and timely client records in line with organisational requirements.
- Contribute to performance reporting, case studies and outcome data as required.
- Ensure compliance with safeguarding, confidentiality and data protection standards.
General Responsibilities
- Work towards agreed performance targets and contribute to overall team outcomes.
- Represent the service professionally at meetings and partnership events.
- Build and maintain positive relationships with clients, employers and stakeholders.
- Keep up to date with relevant employment and benefits legislation.
- Follow the organisation’s policies, procedures.
- Participate in supervision, appraisal and ongoing professional development.
- Contribute to a positive, collaborative and inclusive team culture.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The client requests no contact from agencies or media sales.
Job title: Business Services
Reports to: Officer Head of Finance and Business Services
Salary: Starting salary of £29,500 per annum
Location: Office based at our headquarters in Llantrisant, South Wales
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Business Services Officer provides high quality administrative and operational support across governance, IT, facilities, data protection, recruitment and general administration.
Working closely with the Head of Finance & Business Services, this role ensures the charity has strong internal systems, efficient processes, and compliant practices that enable staff to deliver services effectively and compassionately.
This role will support the whole organisation in both the office setting and our remote workers across England and Wales.
Key responsibilities:
Business Services and Operations
- Support the Head of Finance & Business Services in the effective running of business functions including HR, IT, governance, and office management.
- Maintain essential organisational policies, procedures, and documentation, ensuring regular review cycles.
- Manage contracts with suppliers, service providers, and facilities contractors.
Staff support
- Assist department heads with recruitment processes including job adverts, application management, interview coordination, and onboarding.
- Maintain accurate and confidential HR files, absence records, training logs, and performance documentation on Bright HR.
- Support wellbeing initiatives and contribute to developing a positive, compassionate staff culture.
- Coordinate staff training, mandatory learning, and policy briefings.
Governance and Compliance
- Maintain statutory registers and ensure timely filing of required documents.
- Support risk management processes, including maintaining organisational risk registers.
- Assist with GDPR compliance, data audits, and data protection processes.
- Prepare policies for Board approval with the assistance of Peninsula.
Leadership and People Management
- Act as first point of contact for basic IT and systems issues, escalating when necessary.
- Support the effective use of Microsoft 365, CRM/databases, and operational software including educating others on effective usage.
- Project manage the development of NOVA – our CRM system.
- Liaise with IT providers to ensure smooth delivery of technical support, security, and digital improvements.
- Issue IT equipment required for work to all new employees and maintain asset register.
- Ensuring Cyber Security essentials is complete working with IT consultant ITCS.
Facilities and Office Management
- Oversee day-to-day management of office space, equipment, and environment. Monitoring potential growth of office spaces into England.
- Manage health & safety processes including risk assessments, incident logs, and mandatory checks.
- Monitor office supplies, equipment maintenance, and procurement.
Administration and Organisational Support
- Provide administrative support to the Senior Leadership Team where required.
- Maintain central records, filing systems, and registers to a high standard both electronically and paper based.
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check.
Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.






