Director of programmes and fundraising jobs

This is a Senior Operational Management role within Family Action.

The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.

Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.

The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.

The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities. 

Link to Change is an award-winning charity dedicated to protecting children and young people from exploitation, abuse and harm. We work alongside children, families, professionals and communities to create safer futures and stronger outcomes.

Now entering an exciting new phase of growth across Bedfordshire and surrounding areas, we are seeking an exceptional Chief Executive Officer to lead the organisation into its next chapter.

 Link to Change has a strong reputation as a trusted specialist in tackling child sexual exploitation, criminal exploitation, online harms and abuse affecting children and young people. Our work has influenced policy and practice, supported thousands of children and families, and amplified the voices of young people with lived experience.

We are ambitious about the future. We want to reach more children, strengthen our influence, grow our services, and continue driving meaningful change within safeguarding systems and communities.

As Chief Executive Officer, you will provide strategic and operational leadership to the charity, ensuring we remain financially sustainable, well governed and focused on achieving the greatest possible impact for children and young people. Working closely with our Board of Trustees, staff team and partners, you will lead organisational development, strengthen relationships across sectors, champion safeguarding excellence and help shape the future direction of the organisation.

This is a unique opportunity to lead a respected, award-winning charity with a passionate team, a strong reputation and a clear sense of purpose.

We are looking for a values-driven leader who can inspire others, build strong partnerships, navigate complexity and lead with confidence and compassion. You will share our commitment to safeguarding, trauma-informed practice and ensuring that the voices of children and young people remain at the heart of everything we do.

If you are passionate about improving outcomes for vulnerable children and young people and want to lead an organisation that is making a genuine difference every day, we would love to hear from you.

Join Link to Change and help create a future where every child and young person is safe, heard and free from exploitation.

Please ensure to follow the guidance within the application pack on how to apply.

For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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​Brief role description 

​Working within our Communications team, you will play a central role in strengthening the charity’s public profile by supporting the delivery of media activity across national, regional, trade and specialist media that showcase the impact of the charity’s services. You will identify newsworthy opportunities, write press releases, pitch stories to journalists and support the delivery of integrated communications campaigns.

​A significant part of the role will involve finding, developing and sharing the stories of the people we support. You will interview veterans, service leavers, military spouses and employers, turning their experiences into engaging content for media features, website articles, case studies, social media campaigns, stakeholder communications and funding reports.

​This role suits someone with strong news instincts, excellent skills at developing press releases, pitches and statements and the confidence to manage multiple priorities at once. You’ll thrive in a fast-paced, varied working environment, be full of creative ideas and know how to unearth stories that bring our services to life. 

Who we're looking for

We're looking for an experienced communications, PR or media professional with a proven track record of securing coverage across print, broadcast and online media. You'll have experience working in a press office, communications or journalism environment and be confident handling media enquiries and building positive relationships with journalists and other stakeholders.

You'll be a strong writer who can produce engaging press releases, statements, media briefings and other content for a range of audiences. You'll have a good understanding of what makes a compelling news story, experience creating impactful content, and the ability to turn complex information into clear and engaging communications. You'll also be comfortable using media monitoring and evaluation to understand what is working and help shape future activity.

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Interested? Want to know more about the Charity? Check out our website.

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​Eager to know more about the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 3 August 2026.

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Got questions about the role? Get in touch with the People Team at Forces Employment Charity. 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Head of Health and Quality

We are seeking an experienced leader to shape and influence high-quality services, supporting autistic people and individuals with learning disabilities to live their best lives.

Position: Head of Health and Quality
Salary: £51,000 per annum
Location: Essex (Hybrid Working)
Hours: Full Time, Permanent (flexible options available)
Closing Date: 17th July 2026

About the Role

This is a fantastic opportunity for someone who wants to influence and shape high-quality services within a forward-thinking organisation.

Reporting to the Chief Delivery Officer, you will provide leadership across health, quality and clinical governance. You will ensure services are safe, effective and continually improving while helping to shape the future direction of the organisation's health and wellbeing offer.

As Safeguarding Lead and Caldicott Guardian, you will play a vital role in maintaining compliance, supporting colleagues and ensuring the voices of the people supported remain at the centre of everything delivered.

Key responsibilities include:

• Leading health and wellbeing programmes and providing line management to project leads
• Provide clinical leadership and advice to senior colleagues.
• Act as Safeguarding Lead and Caldicott Guardian.
• Ensure CQC compliance and maintain inspection readiness.
• Develop new health initiatives and strengthen partnerships with health and social care organisations.
• Lead and support a team delivering person-centred services.

About You

You will be an experienced health or social care professional with a passion for improving outcomes for autistic people and individuals with learning disabilities.

You may already be operating at Head of level or be looking for the opportunity to step into a broader leadership role.

You will bring:

• Experience of clinical leadership, governance and safeguarding.
• Knowledge of CQC requirements and regulatory compliance.
• Strong communication and relationship-building skills.
• A commitment to person-centred, compassionate care.
• The ability to inspire confidence and support others to succeed.
• A collaborative and innovative approach.

A recognised clinical qualification and current professional registration would be advantageous.

About the Organisation

This values-driven organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities.

Guided by a commitment to community, innovation and enhancing lives, the organisation works to deliver compassionate, equitable and person-centred support while continually developing new approaches to improve outcomes.

Benefits include flexible working options, pension scheme, training and professional development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking.

Other roles you may have experience of could include: Head of Quality, Head of Clinical Services, Head of Care, Clinical Governance Lead, Quality and Compliance Manager, Director of Care, Head of Safeguarding, Registered Manager, Head of Health and Wellbeing, Clinical Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Join the UK’s only charity dedicated to supporting children and young people who have a parent with a mental illness.

We’re looking for an organised, proactive and detail-oriented Administration & Business Support Officer to help keep our growing charity running smoothly.

Working closely with the Director of Operations, you’ll provide essential support across administration, finance, HR, governance and organisational systems. From coordinating recruitment and processing invoices to supporting Board meetings and maintaining key records, you’ll play a vital role in enabling our team to deliver life-changing support to children and families across the UK.

This is a varied role suited to someone who enjoys bringing order to busy environments, takes pride in producing high-quality work and enjoys helping colleagues succeed. As a small charity, we value flexibility, collaboration and a willingness to get involved wherever support is needed.

The role is home-based, with occasional travel to meetings in or around York and other locations across the UK.

Please download the application pack for full details about the role, responsibilities, person specification and application process.

At Southern Hospice Group, every purchase, donation and volunteer hour helps fund compassionate hospice care for local people and their families. We're transforming our retail operation and are looking for two exceptional Retail Development Managers to join our new leadership team. 

Reporting to our Associate Director of Retail, you'll lead a portfolio of charity shops across either East or West Sussex,  driving commercial performance, developing talented teams and helping shape the future of one of the South Coast's largest hospice retail operations.

This is an opportunity to join us at an exciting time of change and play a key role in delivering sustainable income growth that makes a real difference.

About the role:

You'll work closely with our Store Managers to:

· Drive sales, Gift Aid and donation growth across your area.

· Coach and develop high-performing retail teams.

· Use data and commercial insight to improve performance.

· Drive transformation, lead change and embed a positive culture

· Build strong local partnerships that increase community engagement.

· Deliver outstanding customer and volunteer experiences.

· Leading internal collaboration.

· Ensure consistently high operational and compliance standards.

About you:

You'll be an experienced multi-site retail leader who enjoys developing people and improving performance.

You'll bring:

· Experience leading multiple retail sites.

· A strong commercial mindset with a track record of delivering results.

· Excellent coaching and leadership skills.

· Confidence using KPIs and data to drive performance.

· Experience with identifying and adapting to challenges i.e. problem solving.

· A collaborative approach and passion for continuous improvement.

· A valid UK driving license and use of own car due to location of role

Experience in charity retail is welcome, but we're equally interested in talented leaders from the wider retail sector.

The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance our understanding of urban health. 

The Head of Learning leads Impact on Urban Health’s approach to turning evidence into organisational insight, learning and influence. The role is responsible for building the systems, practices and products that help us synthesise what we are learning from programmes, innovation, place-based work, evaluation, research, lived experience and external evidence, and use that learning to shape strategy, funding, delivery and external influence. Working closely with the Head of Data and Evaluation, the role ensures evidence is not only generated to a high standard, but actively interpreted, shared and applied. In doing so, the role contributes to Impact on Urban Health’s reputation as a credible and trusted voice on urban health and health equity. 

This role will provide senior leadership for how IoUH learns from its work, makes sense of evidence, and turns insight into action. The postholder will be expected to bring structure, judgement and momentum to a developing function, helping the organisation move from generating evidence to using it consistently and well. 

The postholder will also provide expert input to other parts of the Foundation where relevant.

Job Responsibilities 

Impact on Urban Health     

• Lead Impact on Urban Health’s approach to insight synthesis and sense-making, establishing clear processes for bringing together evaluation findings, programme learning, research, data, lived experience and external evidence to identify what we are learning, what it means, and how it should inform future decisions. 
• Lead the knowledge mobilisation approach for DEL (process of sharing and embedding evidence and learning creating true learning and change), working with teams across IoUH to turn priority evidence and learning into accessible, useful and influential products for internal and external audiences, including external evidence resources on what works to improve urban health. 
• Work with the Head of Data and Evaluation and wider DEL colleagues to maintain a joined-up evidence system, ensuring data, research and evaluation outputs are synthesised, interpreted and translated into learning that informs strategy, funding, delivery and influence. 
• Lead the learning approach for Innovation and cross-cutting work, ensuring test-and-learn activity generates useful insight, supports adaptation, and feeds into wider organisational learning, in partnership with the Director of Innovation. 
• Lead the development and improvement of IoUH’s internal learning and knowledge management systems. 
• Ensure learning from cross-programme, innovation and influencing activity is captured and used in ways that meet strategic objectives, build on what is already known, and support equitable and inclusive practice. 
• Set and uphold standards for how learning is captured, synthesised, shared and used, ensuring insight is clear, accessible, intellectually honest and connected to organisational priorities. 
• Implement the Data, Evidence and Learning strategy alongside other Heads in the team, championing a culture of reflection, learning and evidence-informed decision-making. 
• Maintain and develop personal expertise in urban health evidence, learning practice and knowledge mobilisation. 
• Line manage and develop the Evaluation and Learning Manager within the Learning function, ensuring their work supports cross-organisational learning, synthesis, knowledge mobilisation and practical use of evidence. 
• Provide thought leadership in urban health learning, evidence use and knowledge mobilisation, including blogs, briefings and speaking at events.
• Provide expert support to other parts of the Foundation where appropriate.   
• Deputise for the Director of Data, Evaluation and Learning where required.   
• Undertake other responsibilities appropriate to the role.   

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Person Specification

Skills, abilities, and attributes: 

• Strong facilitation and sense-making skills, with the ability to help teams interpret evidence and agree practical implications.
• Confidence working with ambiguity, complexity and incomplete evidence.
• Ability to influence senior colleagues and support constructive challenge in decision-making. 
• Ability to translate strategic priorities into practical steps. 
• Structured approach to task implementation and managing priorities. 
• Excellent written and verbal communication skills. 
• Collaborative team-player. 

Knowledge, experience, and qualifications: 

Essential 

• Significant experience leading organisational learning, evidence synthesis, knowledge mobilisation or evidence-use functions in a social sector, public health, research, policy or charity context.
• Experience turning complex evidence from multiple sources into clear, useful insight for strategy, funding, delivery or influence.
• Experience designing and embedding learning processes that help teams reflect, adapt and make better decisions.
• Strong understanding of evaluation, research and evidence methods, with enough technical confidence to assess quality, limitations and implications.
• Experience developing learning products, insight outputs, evidence briefings or knowledge resources for different audiences.
• Ability to assess and adapt evidence approaches to different contexts, intervention types and organisational needs. 
• Experience influencing senior stakeholders through evidence, facilitation and clear strategic sense-making.
• Experience managing complex cross-organisational work, including prioritising across multiple demands.
• Experience of line management, supporting performance, development, and delivery.   

Desirable 

• Knowledge of urban health, health inequalities, or the social determinants of health.   
• Understanding of systems change and/or place-based approaches to health 
• Extensive experience leading social research and evaluation in a social sector context.   
• Experience of commissioning and managing external research, evaluation, or evidence and insight delivery partners.   
• Expertise in developing inclusive evaluation designs in a test and learn and innovative context. 
• Experience of influencing policy and practice through evidence, and evaluation of influencing work.   
• Evidence of thought leadership in learning, evidence use, knowledge mobilisation, research or evaluation, such as publications, presentations or sector engagement. 
• Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities. 
• Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing learning practices and how to overcome them 

Benefits: 

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Location: Fully remote with flexible working arrangements
Salary: £39,742 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 22nd July
Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional and national partners representing the worlds of charity, faith, business, government and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fuelled by human warmth.

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us - we have launched a five-year strategy, our 100% Pledge Campaign and an established programme of corporate events. We have also successfully delivered Warm Welcome Week for two years in collaboration with a wide range of partners and are looking forward to continuing to build on this success.

The Opportunity

This is an exciting opportunity for an experienced and creative Communications and Brand Manager (Partnerships) to join a small, friendly and ambitious team in a varied role with genuine opportunity for development and impact. The Communications and Brand Manager (Partnerships) is primarily fundraising focused, delivering compelling communications strategies to support individual giving, fundraising events and our growing number of Corporate Partnerships, including Sky, Co-op, National Grid, OVO, Cadent, UKPN, Barratt Redrow and SGN. The role will specialise in maximising brand impact and income-raising potential.

The role sits within the growing Communications Team, which is led by the Director of Communications and includes the Communications Manager and Communications Assistant. 

Reporting to the Director of Communications, the postholder will play a key role in telling the Warm Welcome Story for positive change, raising awareness to grow the brand and creating campaign strategies to support income generation. 

We are looking for someone who is highly organised, agile and collaborative, whilst bringing creativity and initiative to their work. Relationship building will be key, working with a wide variety of high-profile corporate partners, stakeholders and ambassadors. You will be an excellent brand champion with the skills to develop stand out creative ideas for partnership campaigns, awareness campaigns and activations. While the role is primarily fundraising focused, you will support the delivery of the wider Warm Welcome Communications Strategy.

In this role, you will work across all aspects of communications strategy including, PR, events, brand asset development, storytelling, digital marketing, and campaigns.

• Act as the primary communications adviser for the fundraising team, including the Corporate Partnerships Manager and corporate partners, identifying communications opportunities and advising on strategic messaging, content, PR and tactics.
   

• Manage the development and execution of communications strategies for Warm Welcome’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
   

• Deliver communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising, and with external partners.

• Develop stand out creative ideas for campaigns and activations to shape and deliver integrated activities that cut through, including Warm Welcome Week. 

• Act as a brand ambassador, advising and supporting the team to deliver brand-aligned messaging and content. Plus, crafting messaging and designing brand assets, marketing materials, presentations and resources.
   

• Create content to show the impact of Warm Welcome Spaces, including delivering hard-hitting press releases and impact reports.
   

• Create content for social media channels, website and digital newsletters.

• Develop case studies and organise photoshoots to tell the Warm Welcome story for positive change.
   

• Support the delivery of the Patrons and Ambassadors Strategy.

• Help manage the systems and processes needed for effective partnership and stakeholder management, including CRM use, reporting and tracking.

• Work collaboratively with colleagues across the Warm Welcome Campaign to connect partners with Warm Welcome Spaces and activities across the UK.

• Contribute to wider communications activity and team objectives.

Person Specification

Essential Experience

• Proven experience designing and executing high-impact brand or corporate partnership communications plans, ideally for a non-profit organisation.
   

• Strong track record of developing and delivering integrated communications campaigns across multiple channels, targeting a range of audiences.
   

• Highly collaborative and able to build strong relationships with internal and external stakeholders.
   

• Proven experience of crafting messages and stories. 

• Experience creating brand assets using Canva or similar tools.

• Experience of crafting compelling content for press releases and liaising with journalists.

• Strong track record of delivering content for digital media channels.

• Experience managing multiple priorities and deadlines effectively.

• Experience of monitoring and evaluating communications impact, using data and insights.

Desirable Experience

• Experience using CRMs or databases for relationship management and reporting.

• Experience working within the charity, community or social impact sector.

• Experience of delivering patrons and ambassadors programmes.

• Experience of developing new brands.

Abilities and Understanding

• Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.

• Strong relationship-building and communication skills.

• Ability to communicate confidently and professionally with a range of audiences.

• Ability to manage competing priorities and work independently.

• Strong organisational skills and attention to detail.

• Understanding the importance of accurate record keeping and effective systems.

• Ability to work collaboratively within a small and fast-moving team.

• Confident using Google Workspace, Microsoft Office and CRM systems.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starter with high level of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

• Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For full details on how to apply, please view the attached role description. 

Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.

Why You'll Love This Role

• Make an Impact: Directly support the transformational power of education by engaging the community in the lives of our students.
• Never a Dull Moment: Enjoy a varied workload where "no two days are the same".
• Connect with People: Build meaningful rapport across a wide network of former students, staff, and parents.

What You'll Do

• Event Management: Coordinate everything from casual coffee mornings to formal reunions and careers events.
• Communications & Media: Source inspiring stories, draft newsletter copy, and utilize traditional and digital media.
• Relationship Building: Act as the primary bridge between the department and the local community.
• Administration & Database: Maintain accurate records and ensure smooth day-to-day departmental operations.

Who We Are Looking For

• A "real people person" who excels at making authentic connections and building rapport with others
• A highly organised problem-solver capable of managing multiple projects simultaneously and with a meticulous eye for detail
• A self-motivated person with a 'can do' attitude and a willingness to lend a hand, whatever the task
• Someone with a genuine passion for making a difference in the lives of others.

Steamship Shieldhall is seeking to appoint an experienced freelance Commercial Manager to build new income streams to support the ongoing operation, conservation and sustainability of one of the country's most significant historic ships.

Shieldhall is berthed year-round in Southampton and welcomes passengers and visitors on board from 110 Berth in the Western Docks. She is capable of carrying up to 220 passengers and from spring to autumn each year operates a programme of public sailings ranging from two hour trips to full day cruises. She is also open for alongside events, and is available for private charters. In addition, she can be hired for use alongside such as for training activities, meetings, functions and filming.

The Commercial Manager will be responsible for identifying and realising new opportunities for revenue generation for Steamship Shieldhall, as well as supporting Shieldhall’s experienced volunteers with maximising income from existing activities.

This commission is an important element of the “Steamship Shieldhall: towards 2055, the next 10 years” project which is supported by a Development Phase grant from The National Lottery Heritage Fund.  The appointment is intended to cover both the Development Phase and the first two years of the Delivery Phase of our  project but will include a break-clause between the two phases. The Delivery Phase contract is contingent on a successful Delivery Phase grant application to the Heritage Fund

The successful candidate will have the right to set their own hours of work and will determine in agreement with the Shieldhall charity how best to undertake the work. This commision could be provided through self-employed individual, partnership or limited company.

At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an experienced CRM, Data & Impact Manager to lead the development of our Salesforce CRM, strengthen how we use data across the organisation and help us demonstrate the impact of our work.

This is an exciting opportunity for someone who enjoys improving systems, solving problems and turning data into meaningful insight. As the organisation's lead for Salesforce, you'll play a central role in ensuring our CRM supports colleagues across delivery, partnerships, and engagement.

You'll take ownership of the day-to-day administration, development and continuous improvement of Salesforce, helping colleagues get the very best from the system while identifying opportunities to improve processes, reduce manual administration and strengthen organisational reporting. Whilst specialist external support is available for larger developments, you'll be confident leading routine system improvements, troubleshooting issues and implementing practical CRM solutions independently.

Alongside leading our CRM, you'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used to support better decisions, stronger programmes and greater organisational learning.

We're looking for someone who enjoys working collaboratively, building relationships and helping others embrace better ways of working. You'll be equally comfortable discussing system improvements with colleagues, analysing data to identify trends and opportunities, and translating technical information into practical solutions that make a real difference.

This is a role for someone who wants to combine technical expertise with social purpose. If you enjoy making systems work better and want your work to contribute to improving outcomes for young Londoners, we'd love to hear from you.

What you'll bring

You'll have experience leading and improving a CRM system (Salesforce), fixing bugs and issues, developing reporting and dashboards, improving data quality and supporting colleagues to make better use of systems and information. Most importantly, you'll enjoy solving problems, working collaboratively and continuously improving how an organisation uses CRM and data to achieve its mission.

We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.

SELECTION PROCESS

Deadline for applications: Monday, 27 July 2026 (midday)

Shortlisting: Tuesday 28th July 2026 onwards (we will contact candidates by latest Thursday 30th July if they are successful to next stage)

Interview: Wednesday 05th August (in-person is our preference)

We recognise that people have different working styles, strengths and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered.

Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position. 

Our next Finance Manager will take a lead role in all aspects of bookkeeping, accounting, reporting and payroll for a busy ~£1.8M turnover charity with over 50 staff. The role is based in Willesden, NW10 with some hybrid working after probation.

Job Description

Book-keeping:

·Overseeing a system using hard-copy files and Quickbooks Online

·Maintaining and reconciling bank accounts and credit cards

·Raising purchase orders

·Raising invoices and processing income

·Aged debtor management

·Apportioning overheads and central costs to projects

·Managing restricted funds

·Making payments online and occasional bank deposits

Payroll and staffing:

·Maintaining a system recording all aspects of staffing that impact payroll of a team around 50 people, including

• New starters, leavers and role changes
• Probation ending
• Sick pay
• Parental leave, carers leave etc
• Timesheets and accrued holiday for ‘As & When’ staff
• Staff loans

·Collaborating with an external payroll provider to ensure they have accurate and timely information

·Pension plan maintenance

·Health plan maintenance

·Making monthly salary payments

·HMRC payments

·Responding to ad-hoc queries around pay and benefits

Reporting:

·Monthly management accounts for Executive Director

• Profit & Loss
• Budget vs Actual
• Cashflow

·Bi-monthly reports for Trustee Board

• Budget vs Actual
• Written report explaining variance and anticipated changes

Budgeting:

·With Executive Director preparing a draft annual budget for presentation to and consideration by Trustee Board

·Presenting the agreed budget to Senior Staff, encouraging transparency and ownership for the financial performance of their areas of work

·Supporting with or leading on budget creation for funding bids

·Monitoring performance against budget closely, and liaising with senior staff when necessary

·With Office Manager supporting the process of tight budget control over expenditure such as utilities, building maintenance and training

Audit:

·Completing pre-audit checklist and information submission

·Ensuring online systems are up to date and ready for external auditor review

·Hosting Auditor in office and answering queries

Other:

·Contributing to strategy and business planning, ensuring that the financial position of the charity is considered and prioritised when planning for change

·Supporting the Company Secretary with Companies House and Charity Commission filings and reporting

·Supporting colleagues with the delivery of services in the building and activity participants in any way required

·We are proud to be a point of contact for people with a range of needs locally, so all staff contribute to answering phones, responding to queries and meeting visitors

·Any other tasks and duties as reasonably required in the role

Communications Manager

We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones.

The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills.

Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Regional Communications Manager

Location: Hybrid working: two days a week in an OnSide office (based in either Bolton or White City, London) combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required.

Salary: £40 - £45k per annum

Hours: Full-time (37.5 hours/week)

Contract: Permanent

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.)

First stage interviews (virtual): Thursday 16 July 2026

Second stage interviews (in-person): Thursday 22 July, Location TBC

About the Role

With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards their long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including those currently in development.

This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. 

This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone’s relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities.

It is important to note that this role lays the foundations for each new Youth Zones’ ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial.

About You

We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels.

You will have experience of:

· Communications, either in agency or in house 

· All-round integrated communications experience, including PR, copywriting and digital

· Building relationships with journalists and working with the media

· Advising internal and external teams and stakeholders at all levels

· Working directly with young people.

· Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics

· Managing creative/design/digital agencies and briefing design and print teams

If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

It’s about opportunity.

You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Head of Data leads the Foundation’s enterprise-wide data strategy, establishing a trusted, secure, well-governed and insight-driven data environment. The role is responsible for delivering data governance, data quality, architecture, engineering, reporting, analytics and the effective use of cloud native data platforms across the organisation.

This leadership role accelerates the Foundation’s journey toward becoming a data-mature, insight-led organisation, supporting strategic decision-making, regulatory confidence, operational excellence, and impact measurement.

Reporting to the Director of Transformation, the Head of Data builds and develops the team, shapes the Foundation’s data culture, and ensures data is a strategic asset that drives value, trust and innovation.

The Head of Data delivers a modern, secure and trusted data environment supporting the Foundation’s mission, and ensures high quality of data that strengthens insight, transparency, regulatory confidence and impact measurement. The role also supports a future-ready data capability, supporting long-term transformation across the Foundation, and helps foster a culture that sees data as a shared asset powering decisions, partnerships and community impact. 

Job Description 

Strategic Data Leadership 

• Develop and deliver the Foundation’s enterprise data strategy aligned to mission and organisational goals.
• Enable data-driven decision-making across all Foundation operations, including Finance & Legal, Endowment, Charities and Impact on Urban Health. 
• Embed data into customer experience, operational resilience, risk management and strategic planning. 
• Ensure measurable outcomes linked to data quality, adoption and organisational value. 

Data Governance & Compliance

• Lead and mature a robust data governance framework, including standards, policies, ownership models, quality controls and metadata management.
• Ensure compliance with GDPR, Data Protection and relevant regulatory and audit requirements.
• Establish trusted data across the organisation through strong controls, lineage, classification and lifecycle management. 

Data Architecture & Engineering

• Lead on the enterprise data architecture design, including data lakes, warehousing, integrations, pipelines and modelling. 
• Own and optimise cloud-native data technologies across Microsoft Azure, including Fabric, Azure Data Lake, Data Factory, Databricks, Synapse and SQL. 
• Ensure the data platform is scalable, high-performing, secure and aligned to organisational transformation needs.
• Partner with the Business Systems team to deliver seamless integrations with CRM, finance, impact measurement tools and third-party platforms. 

Analytics, Insight & AI

• Lead on the development of enterprise reporting and analytics, delivering timely, accurate and actionable insights. 
• Oversee Power BI governance, semantic models and self-service enablement. 
• Drive predictive analytics, operational insight and (where appropriate) responsible AI/ML adoption to enhance outcomes and impact measurement.
• Champion the delivery and innovation in line with emerging technologies to support operational insight. 

Leadership, Culture & Collaboration

• Work closely with the Head of Change, Head of Business Systems, and IT Operations Manager to develop end-to-end solutions for business systems, data and infrastructure.
• Over time, build and lead the multidisciplinary data.
• Champion data literacy, high-quality data habits and a culture of curiosity across the Foundation.
• Represent the organisation externally with regulators, suppliers and strategic partners.
• Effectively manage internal and external delivery, including procurement and vendor oversight. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills Knowledge and Expertise

Skills, abilities, and attributes:

• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s core values.
• Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
• Ability to operate strategically and hands-on in equal measure.
• Strong problem-solving and analytical thinking.
• Ability to build trust, develop relationships and lead through influence.
• Commitment to data ethics, privacy, responsible technology and community impact.
• Keeps fully up to date with emerging technologies
• Excellent communication skills with the ability to translate technical concepts for senior and non-technical audiences. 

Knowledge, experience, and qualifications:

• Proven experience leading data functions in regulated or complex organisations (charity, financial services, healthcare, public sector or similar) – (essential)
• Strong background in enterprise data management, governance, data quality and architecture (essential)
• Deep technical expertise across the Microsoft Azure data ecosystem (Fabric, Data Lake, ADF, Databricks, Synapse, SQL, Purview, DevOps) – (essential)
• Experience scaling cloud-native data platforms and modern data stacks (Lakehouse, pipelines, BI tooling) – (essential) 
• Strong understanding of GDPR, data protection, compliance and data risk frameworks (essential)
• Track record of influencing at senior/executive levels and leading cultural change (essential)
• Experience with Microsoft Purview governance and responsible AI frameworks (desirable)
• Certifications such as Azure Data Engineer, Solutions Architect or equivalent (desirable)
• Experience with Azure/OpenAI, Snowflake/BigQuery/Redshift, dbt or modern orchestration tools (desirable)
• Experience enabling insights in impact-driven, donor-focused or audience engagement organisations (desirable) 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme