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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Croydon
Sounds great, what will I be doing?
The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.
Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.
It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.
In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Use your marketing skills to support mission-driven organisations enhance and showcase their impact, while helping strengthen our core brand.
As Marketing Executive, you will help tell the stories of Purposeful Ventures’ incubations and partner organisations, as well as our own. Working closely with the Senior Communications Manager, the Philanthropy and Communications team, and colleagues across some of our incubations and partner organisations, you will develop clear, audience-focused marketing that helps mission-driven organisations connect with the people who matter most and strengthens the Purposeful Ventures brand.
A distinctive part of this exciting new role is the opportunity to support our incubations as they are being set up. From helping develop visual identity assets to supporting with social media content, you will help our incubations put the foundations of its brand and marketing in place – working with their founders and teams to do so. If you enjoy variety, collaboration and turning ideas into compelling stories, you'll thrive in this role.
We welcome a keenness to work with start-up teams and with a non-profit focused on improving young people’s lives from their earliest years.
Job Description
This role sits within Purposeful Ventures’ core team, and provides marketing and brand support to both our core team and wider incubations.
Responsibilities and duties
Digital marketing and owned channels
Content and brand assets
Bespoke marketing support for incubations and partner organisations
Who we are looking for
Key requirements
Desirable
The client requests no contact from agencies or media sales.
Head of Alumni Engagement & Operations with Kingston University
£60,996 (negotiable) | Full-time (37 hours) | Hybrid working | Kingston upon Thames
Charity People is delighted to be partnering with Kingston University to recruit their next Head of Alumni Engagement & Operations.
Kingston University has spent over 125 years transforming lives through education, innovation and opportunity. With TEF Gold recognition across the board, and a Town House Strategy that's rewriting what a modern education looks like, we are focused on helping students develop the skills, networks and experiences to thrive throughout their careers. Integral to this ambition is our global community of more than 280,000 alumni, who's futures have been shaped by the university.
As Head of Alumni Engagement & Operation, part of the senior leadership team of our Development, Alumni Relations and Engagement (DARE) team, you will help us build lifelong relationships with our alumni to support future growth and success.
About the role:
We have a 3-year strategy in place to develop alumni engagement, increase participation and embed philanthropy more deeply across the University, with full support of senior leadership across the board. This is a fantastic opportunity to join our growing team and work with senior stakeholders across the University, to champion the role alumni can play in student success, employability, mentoring, partnerships and philanthropy, and develop a lifelong alumni offer.
Reporting in to the Director of DARE, you'll lead a broad portfolio including alumni communications, events, volunteering, individual giving, CRM, data insight and operational delivery.
About you:
We're looking for someone who understands the power of communities and relationships.
This is a broad leadership role spanning alumni engagement, communications, volunteering, individual giving, CRM, data insight and operational delivery. While experience within alumni relations or advancement in higher education would be valuable, we're equally interested in hearing from candidates from the charity, membership, fundraising, supporter engagement or relationship management sectors. What matters most is your ability to build communities, create meaningful engagement opportunities, use insight to drive decision-making and inspire people to connect with a shared purpose.
You'll be strategic enough to shape the future direction of alumni engagement at Kingston, whilst remaining hands-on enough to build relationships, spot opportunities and bring colleagues and stakeholders with you.
You'll bring:
Most importantly, you'll believe that alumni engagement is about much more than communications and events. You'll be excited by the opportunity to help graduates become mentors, volunteers, advocates, partners and lifelong supporters of the University.
Benefits include
Key Dates:
How to apply
Charity People are managing this search on behalf of Kingston University.
In the first instance, please send your CV to Glen at Charity People. If your profile matches what we're looking for, we'll be in touch with the full candidate pack and further details about the recruitment process.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.
The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.
The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.
The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.
As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
Tasks and responsibilities:
Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).
•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.
Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.
•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.
Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.
•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.
Person specification / What we’re looking for:
Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]
Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]
Application closing date: Monday 14 September at 5pm (BST)
First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026
Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026
Early applications are encouraged.
For any queries, please contact our recruitment team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help us build Pathway to Protection CIC from the ground up and create a service that can make a meaningful difference to victims and survivors of domestic abuse.
We are seeking an experienced, hands-on Project Manager to turn an ambitious social-impact vision into an operational, referral-ready and funding-ready organisation.
About Pathway to Protection CIC
Pathway to Protection CIC is a newly established Community Interest Company being developed to provide a single point of contact and coordinated pathway of support for victims and survivors of domestic abuse.
Our aim is to develop referral pathways with the police, domestic abuse refuges, local authorities, social services, healthcare providers and other statutory and voluntary-sector organisations.
Following appropriate assessment and safeguarding, individuals will be supported to access relevant specialist services, including refuge and housing support, advocacy, counselling, welfare assistance and legal advice and representation.
Where legal assistance is required, we intend to establish a transparent and independent panel/referral network of suitably experienced solicitors and law firms, preserving client choice and the independence of the CIC.
The Role
This is a hands-on development role. Working closely with the Founder/Director, you will take a leading role in building the infrastructure required to launch the organisation.
Key responsibilities will include:
developing and implementing a clear project plan for launching the CIC;
designing referral, intake, triage and onward-referral pathways;
developing safeguarding, confidentiality, data protection and case-management policies and procedures;
building relationships and referral pathways with police, refuges, local authorities, social services, healthcare providers and other relevant organisations;
developing a transparent framework for a panel/network of independent solicitors and specialist service providers;
identifying and developing strategic partnerships;
researching suitable grants, trusts, foundations, commissioning opportunities and other funding streams;
developing a funding pipeline and preparing high-quality grant, bid and commissioning applications;
assisting with budgets, monitoring frameworks, outcomes and evidence of impact required by funders;
supporting appropriate governance and operational structures; and
establishing clear and measurable milestones towards sustainable service delivery.
About You
We are particularly interested in candidates with experience in one or more of the following:
project or programme management within the charity, CIC, voluntary or public sector;
establishing or developing a charity, CIC, community service or social-impact project;
domestic abuse or Violence Against Women and Girls (VAWG) services;
safeguarding and multi-agency working;
grant and bid writing, fundraising or commissioning; and
partnership and stakeholder development.
Previous success in securing grant or commissioned funding would be a significant advantage.
Knowledge of domestic abuse referral pathways, IDVA services, MARAC and multi-agency safeguarding arrangements would also be highly desirable.
You should be proactive, organised and capable of taking ownership of a project from concept through to implementation, with excellent written communication, project-planning and stakeholder-management skills.
What Success Will Look Like
By the end of the initial six-month contract, we expect substantial progress towards:
an established operational and safeguarding framework;
functioning referral and case-management processes;
relationships with key referral partners;
an independent legal referral/panel framework;
a clear funding strategy and active funding pipeline;
grant and commissioning applications submitted or in development; and
a practical plan for sustainable service delivery.
Contract
6-month fixed-term contract
Part-time – 3 days per week (approximately 21 hours)
Watford, Hertfordshire / Hybrid
Salary: £42,000–£48,000 FTE, pro rata, depending on experience
A formal review will take place after three months. There may be an opportunity for extension subject to satisfactory performance, organisational requirements and funding.
How to Apply
Please submit your CV and a covering statement outlining your relevant experience, particularly in project development, domestic abuse/VAWG or safeguarding services, grant funding, commissioning and multi-agency partnership working.
Please include an example of a project or service you have helped take from concept to implementation and confirm your availability to commence the role.
Closing date: 5:00 pm, Monday 14 September 2026.
Applications may be reviewed during the advertising period and suitable candidates may be invited to interview before the closing date. Early applications are encouraged.
Pathway to Protection CIC is committed to equality, diversity, inclusion and safeguarding.
No recruitment agencies, please.
Pathway to Protection CIC exists to improve access to safety, support and protection for victims and survivors of domestic abuse.
Service Delivery Administration Manager
We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.
Position: 000044 Service Delivery Administration Manager
Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,500 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September 2026
Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams.
Key responsibilities will include:
About You
You will have:
This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for someone with strong roots in Barking & Dagenham, experience working alongside young people and communities experiencing inequality, excellent partnership-building skills, and a commitment to anti-oppressive practice and social justice to shape our place-based work in Barking & Dagenham.
Key responsibilities
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &
Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.
About You
As our ideal candidate, you'll have:
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
About the role
As Co-Head of Investigations, you will play a pivotal role in shaping and leading Global Witness’s investigations function, ensuring our work is ambitious, impactful and directly connected to our organisational priorities.
Working alongside the other Co-Head of Investigations, you will set strategic priorities, oversee a diverse pipeline of investigations and ensure our investigative expertise is deployed where it can have the greatest impact.
You will provide strong editorial leadership and judgement, balancing creativity and bold thinking with rigorous standards of accuracy, ethics, legal compliance and risk management.
You will work collaboratively across Global Witness, partnering closely with Campaigns, Policy, Strategic Communications, Partnerships, Data Investigations and Fundraising to turn evidence and investigations into meaningful action and change. You will also lead and develop a talented team of investigators, creating a culture that values curiosity, collaboration, creativity and inclusion.
As a senior leader and external ambassador for Global Witness, you will help strengthen the profile and influence of our investigations and ensure our work continues to challenge powerful actors and expose the systems driving environmental destruction, inequality and human rights abuses.
About you
You are an experienced investigations, journalism or campaign communications leader with a strong track record of delivering high-impact work in complex and fast-moving environments.
You bring excellent editorial judgement and the confidence to identify compelling opportunities, ask difficult questions and make decisions about where investigative work can have the greatest strategic impact.
You understand how to balance ambitious storytelling with accuracy, ethical standards and robust approaches to legal, security and reputational risk.
You are an inspiring and collaborative people leader who knows how to build high-performing teams where people feel supported, respected and empowered to do their best work.
You are comfortable navigating uncertainty, managing competing priorities and bringing people together across different teams and perspectives. You will share Global Witness’s commitment to courage, inclusion and belonging, kindness and collaboration, and be motivated by the opportunity to use investigations to create lasting change.
Working for Global Witness
Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.
We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.
We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance and policies to support you during key life events.
We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.
How to apply
Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to RecruitmentCampaigns, globalwitness by Midnight GMT Sunday 13 September.
Shortlisting questions
The answer should be 200-250 words for each question.
To help us track your application please use the following in the subject heading of the email: Co-Head of Investigations and please use the following file name protocol for your CV: ‘First Name_Last Name_CV’.
Interview process
Preliminary interviews with be held virtually, week commencing 28 September. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.
At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.
Equality and diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.
This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.
PURPOSE:
● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).
● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.
● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).
As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.
Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack.
We look forward to hearing from you.
Hello, we will assess your application against the criteria in our person specification, which is found in the attached job pack. Please tell us in your covering letter how you meet the requirements under each of the six headings. The more criteria you can show us that you meet, the stronger your application. But do not be put off from applying because you do not think you meet all of them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
At least five years’ post-qualification experience.
Experience of working therapeutically with people who have experienced childhood trauma.
Experience of clinical management or management within an organisational setting.
Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
Experience of collecting and measuring clinical outcomes, including CORE.
Excellent communication, interpersonal and people-management skills.
The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
Knowledge of relevant legislation, safeguarding and clinical governance requirements.
An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Parliamentary and Public Affairs Manager
Reporting to: Director of Campaigns
Line reports: None
Salary: £44,350 per annum pro-rata (£ 35,480 per annum for 4 days per week)
Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).
Duration: 1-year contract renewable subject to funding
Start Date: As soon as possible
Location: London/Hybrid – minimum 2 days in the office (core days in the office are Tues & Weds) further office attendance is encouraged
Anti-oppressive statement
Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
Read our full Equity, Justice and Anti-oppression statement.
Inclusive Recruitment
We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt in to the scheme.
If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.
We are always happy to speak to candidates informally about the role before applying and encourage you to do so by contacting us.
About Us
Foodrise is a charity transforming the food system for climate, nature and justice.
We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.
We speak truth to power. We take risks. We act where and when others won’t.
From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.
We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.
We are based in the UK and the Netherlands. See more about us on our website.
About the Role
The Parliamentary and Public Affairs Manager is a brand-new role for Foodrise. The successful candidate will lead on developing our first public and parliamentary affairs strategy to engage with political representatives and policymakers to advance our campaigning objectives and ensure progress towards our new strategic goals:
Ultimately, this role is about securing wins to meet our vision of a greener, fairer food system, where food is a commons, not a commodity.
This role is key to shaping public policy and legislative outcomes by building relationships, influencing decision-makers, and positioning Foodrise as an ambitious yet trusted voice in Westminster, Holyrood and amongst civil society across the UK. This role will work collaboratively with colleagues across campaigns, so would suit an adaptive candidate with strong communication skills, keen to advocate for Foodrise.
Job Description
Parliamentary and Public Affairs Strategy
Political Engagement & Influencing
Integration of Parliamentary/Advocacy Asks into Foodrise’s Wider Work
Ways of Working
Person Specification
Essential Knowledge, Experience and Network
Essential Skills
What You Will Bring to Foodrise
What We Offer
How to Apply
Please apply via Charity Jobs with:
Deadline to apply: 10am, Tuesday 22nd September
Successful candidates for interview will be notified by Thursday 24th September.
Shortlisted candidates will be sent our new strategy ahead of the interview, along with details of an hour-long written task to be completed at home – this will be sent prior to the interview at a time convenient for you.
First round interviews will be held on Thursday 1st October.
Second round interviews will be held on Thursday 8th October.
Sign up to join our Recruitment Q&A Zoom session on Wednesday 2nd September, 12-1pm. Our HR & Operations Manager will talk through the recruitment process and answer any questions you may have. Please note that this session is focussed on the recruitment process. If you have any questions specific to the role, please contact us.
For any questions, access requirements, or if you require the job description in a different format, please contact us.
AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.
Please apply via Charity Jobs with:
• Your CV (no longer than 2 A4 pages total)
• A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise.
Deadline to apply: 10am, Tuesday 22nd September
Foodrise is a charity transforming the food system for climate, nature and justice.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.
About You
As our ideal candidate, you'll have:
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the East. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.
About the role
As the key contact for Sported groups across Buckinghamshire, Bedford, Essex or Hertfordshire, you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.
Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.
About You
Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.
You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possessing a working knowledge of Microsoft 365 and have experience of database management.
Apply to be part of our team
Benefits
Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.
Act with Integrity. Champion Inclusion. Transform Together. Drive Change.
We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is 5pm on Friday 11th September
Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
Build and nurture relationships with ambassadors, influencers and public supporters.
Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
Monitor communications performance using analytics and performance data, ad use insights to improve performance.
Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
Outstanding written communication skills across a range of media, from social media content to case studies.
A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
An appetite for change, learning and continuous improvement.
Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
Experience of line management, with the ability to support, develop and empower others.
A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
Strong copywriting skills, adapting content for different audiences, channels and formats.
Experience producing high-quality marketing and communications materials across digital and offline channels.
Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
Salary: £38,000
Full time role, or four days per week.
Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.