Head of human resources jobs in Forest hill, greater london
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We're looking for a kind, compassionate and resilient Head of Employee Relations and Culture to join our Central Service team located at our head office in Islington
£60,000.00 - £65,000.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Head of Employee Relations and Culture is responsible for leading the organisation's approach to employee relations, culture, and staff engagement, ensuring the delivery of fair, consistent, and values-led people practices across the organisation.
The role provides leadership to shape, embed, and sustain a positive organisational culture that aligns with the
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Employee relations leadership
- Lead the delivery of a high-quality, responsive employee relations service across the organisation.
Culture, values and employee voice
- Lead and champion a positive, inclusive and respectful organisational culture aligned to Look Ahead's values.
- Lead the development and delivery of initiatives that strengthen organisational culture, staff engagement and recognition.
Policy, governance and assurance
- Lead the development, review and implementation of employee relations policies and procedures, ensuring they are legally compliant, accessible and consistently applied.
Partnership and influence
- Work collaboratively with People colleagues, manager and leaders, Safeguarding, Health & Safety, and other
About you:
- Significant experience leading busy employee relations functions within a medium to large organisation.
- Experience managing complex and high-risk employee relations cases.
- Proven experience of leading culture, engagement, or organisational development initiatives.
What you'll bring:
Essential:
- Significant senior-level experience in employee relations within a complex organisation.
- Strong, up-to-date knowledge of UK employment law and best practice.
- Demonstrable experience managing complex ER cases, organisational change and senior stakeholder relationships.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
This role is a 12‑month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship.
The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co‑investment partners and high‑net‑worth individuals.
Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship.
This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners.
The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks.
Key responsibilities:
New business development
- Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy
- Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice
- In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks
- Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus
- Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner
- Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects
- Ensure high-quality written and verbal communications with prospective donors
Account management and stewardship
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement
- Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship
- Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value
- Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities
- Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems
- Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus’ work
- Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed
- Supports or leads on committees such as Futures or Real estate
- Represent Impetus externally with professionalism and credibility
Cross-team working and organisation contribution
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Ensure consistent standards and best practice across account management and donor stewardship
- Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience.
- Contribute insight from prospecting and market scanning to inform proposition development and strategic planning
- Ensure all activity aligns with Impetus’ gift acceptance, due diligence and ethical fundraising policies
- Champion best practice in prospecting, pipeline management and new business development across the team
- Build a collaborative, inclusive, high quality team culture aligned with Impetus’ values
Person specification
Essential:
- A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals
- Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal
- Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively
- Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities
- A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches
- Experience operating with senior stakeholders, including trustees, board members and other high-level external partners
- Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders
- Highly collaborative, contributing positively to team objectives and cross-organisational priorities
- Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively
- Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets
- Ability to work well under pressure, managing multiple priorities and deadlines effectively
- A clear commitment to Impetus’ mission and values
- A strong commitment to equality, diversity and inclusion
Desirable
- Experience managing and stewarding multi-year, five- to seven-figure partnerships.
- Experience line managing and developing fundraisers or relationship managers.
- Experience working within a charity, foundation, venture philanthropy or intermediary organisation.
- Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting.
- Experience supporting or contributing to new business development strategies at a senior level.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 17th May 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 25th May 2026.
2nd Interviews will take place on w/c 1st June 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)
Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.
You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.
As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.
But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.
Application closing date: Friday 22 May 2026
There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.
The client requests no contact from agencies or media sales.
Join Our Team: Head of Culture and Inclusion
Navigate your future and lock in your career as we keep our canals open and alive
Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)
Working Hours & Travel
This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.
Role Overview
In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.
Key Responsibilities
- Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
- Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
- Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
- Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
- Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
- Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
- Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
- Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
- Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.
About You
You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.
Experience and Skill
- Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
- Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
- Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
- Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
- Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
- Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.
Contact & Application
If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.
What We Offer
This is a middle manager role with a package commensurate.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.
Who we are
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
Key responsibilities
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Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.
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Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.
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Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.
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Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.
You will be successful if you have
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CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.
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The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.
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A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.
All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.
Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.
How to apply
Read the job description for more details on the role and for information on how to apply.
Deadline: Monday 18 May 2026, 12:00 BST
Our mission is to use the power of education to transform the lives of refugees, their communities and the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID 1775 Deputy Head of HR (Business Partnering & Advisory), Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
£42,562 - £46,703 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract
We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In this Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger.
If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Wednesday 6th May 2026 at 23:59 pm
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract
Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.
We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.
About Family Action & the Role’s Impact
Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.
If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.
We Want You to Apply — Even If You Don’t Meet Every Requirement
Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.
People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.
Benefits:
- 30 days’ annual leave (pro rata) plus bank holidays
- Up to 6% matched pension contributions
- Flexible working options from day one
- Enhanced paid sick leave and paid family leave
- Eye care and flu-jab vouchers
- Cycle to Work scheme
- Ongoing professional development and high-quality training
Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)
All appointments are subject to satisfactory Safer Recruitment checks.
Our Commitment to Equality, Diversity & Inclusion
We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.
Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.
We will reimburse reasonable travel costs for in‑person interviews.
Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.
We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Head of People
London (Hybrid - 2 days in office)
£57,500 - £62,500 + excellent benefits
Permanent | Start ASAP (flexible for up to 3 months' notice)
About the Organisation
Goodman Masson are thrilled to be exclusively partnering with a truly inspiring, fast-growing UK charity making a meaningful difference in people's lives every single day.
With a current headcount of just over 50 (and plans to grow to around 60 by the end of the year), this is an incredibly exciting time to join. The organisation is scaling thoughtfully, investing in its people, and strengthening its culture as it enters its next phase of development.
This is a rare opportunity to step into a first-ever Head of People role, giving you real scope to shape strategy, influence leadership, and leave a lasting impact.
The Opportunity
This newly created Head of People position blends strategic leadership with hands-on delivery, offering autonomy and visibility across the organisation.
Reporting to the Operations Director and managing an HR Manager, you'll take ownership of the full people agenda - from designing a forward-looking strategy to embedding inclusive, high-performing practices across the charity.
You'll be a key member of the senior leadership landscape, acting as a trusted advisor while ensuring the organisation's people approach evolves in line with its growth.
Key Responsibilities
- Develop and deliver a 3-year People Strategy aligned to organisational growth
- Lead workforce and succession planning as the charity scales
- Drive and embed a meaningful EDI strategy across recruitment and culture
- Sit on SMT and ensure accoutability
- Act as a trusted advisor to senior leaders on all people-related matters
- Lead on complex employee relations cases and provide expert guidance
- Build leadership capability by coaching and developing line managers
- Oversee HR policies, processes, and systems ensuring compliance and consistency
- Use people data and insights to inform decision-making and continuous improvement
- Champion a high-performance, inclusive and values-led culture
- Line manage and develop the HR Manager
Essential Experience:
- CIPD Level 5 (minimum) - Level 7 desirable
Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.
A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.
Overview of the Role
- Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
- Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
- Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
- Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
- Oversee end-to-end recruitment activity, from role scoping through to onboarding
- Ensure HR processes are applied consistently and in line with employment legislation and best practice
- Maintain accurate HR records and contribute to basic HR reporting and insights
- Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager
What we are looking for
- Proven experience in an HR Manager or senior HR generalist role
- Strong knowledge of UK employment law and operational HR best practice
- Confident reviewing and improving processes, policies, and ways of working
- Comfortable operating in a hands-on, fast-paced environment
- Able to build credibility quickly with stakeholders at all levels
- CIPD qualification or equivalent experience desirable
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.
A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.
Overview of the Role
- Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
- Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
- Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
- Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
- Oversee end-to-end recruitment activity, from role scoping through to onboarding
- Ensure HR processes are applied consistently and in line with employment legislation and best practice
- Maintain accurate HR records and contribute to basic HR reporting and insights
- Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager
What we are looking for
- Proven experience in an HR Manager or senior HR generalist role
- Strong knowledge of UK employment law and operational HR best practice
- Confident reviewing and improving processes, policies, and ways of working
- Comfortable operating in a hands-on, fast-paced environment
- Able to build credibility quickly with stakeholders at all levels
- CIPD qualification or equivalent experience desirable
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is an exciting time to be joining our charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.
As we prepare for the next phase of growth - to expand to work across 60 new schools over the next five years - the HR Officer will play a central role in helping UP achieve its strategic ambitions, delivering an effective service and supporting our team to give their best.
This is a great opportunity for an experienced HR professional to join a small and supportive team, working with a high degree of autonomy within your areas of responsibility, while having access to support, guidance and escalation via the Head of HR as needed
This is a busy and varied role, requiring flexibility and strong multi-tasking skills. As a proactive, organised and adaptable HR generalist, you will thrive in a role where no two days are the same. You will be motivated by making things run smoothly, supporting colleagues with confidence at every stage of the employee lifecycle, and ensuring that robust processes, accurate records and strong compliance underpin a positive employee experience.
You will be confident working with colleagues at all levels, comfortable managing sensitive situations and holding constructive conversations, and able to provide clear and pragmatic advice, while applying policies fairly and empathetically.
You will be passionate about HR and the difference it can make to UP’s mission and genuinely care about making UP a great place to work for all staff.
The client requests no contact from agencies or media sales.
Human Resources Business Partner
We are hiring for a HR Business Partner.
This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle.
Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0148 Human Resources Business Partner
Location: London/hybrid (office based until after probation period)
Hours: Full-time, 35 hours per week
Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa
Contract: One Year Fixed Term
Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount.
Closing Date: 30/04/2026
About the Role
The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of the charity. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind.
Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this.
About You
The successful candidate will have:
- Minimum Level 5 CIPD qualified or equivalent experience.
- Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees.
- In-depth knowledge of UK employment law and its application to the workplace.
- Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration.
- Confident advising on and leading in complex ER cases.
- Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally.
- Experience of working with minimal supervision, providing accurate and timely support to all stakeholders.
- High level of discretion and diplomacy.
Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH:
Growth and Transformation
Respect and Recognition
Accountability and Understanding
Collaboration and Trust
Empowerment and Honesty
If you feel you have the necessary experience and would like to join the team, apply today!
Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.
Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure.
You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts. You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.
Bringing your experience of HR and a willingness and enthusiasm to the role, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information. If you have any questions please email us.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
How to apply
Send your cv and cover letter. To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre
Closing date for applications: Tuesday 5 May, 9am
Interviews will be held mid-May
Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Head of Programme Design and Organisational Development
Starting Salary: £66,438 (if London-based); £61,872 (if not London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales.
As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience.
You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected.
Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection.
You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change.
About You
We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments.
You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes.
You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning.
You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Thursday 28th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Tuesday 9th June 2026
Second Interview: Thursday 18th June 2026
We support small, local and specialist charities across England and Wales.


Prospectus is delighted to be partnering withour client, the UK’s largest and most effective people‑powered alliance, to appoint a Head of People & Culture. The organisation brings communities and institutions together to win change on the issues that matter most, from the Living Wage to safer streets and fairer systems. Their impact is built on people, relationships and strong local leadership.
This is a senior business leadership role with a strong HR foundation, rather than a traditional HR post. As a member of the Senior Leadership Team, the Head of People & Culture will play a central role in strengthening leadership capability across the organisation, ensuring the organisation is a great place to work and lead as it continues to deliver national impact.
The core focus of the role is enabling managers to lead with confidence. This includes supporting leaders to excel at induction and onboarding, engage and retain new starters, and manage performance clearly, fairly and constructively. Through coaching, practical tools and aligned people practices, the role empowers managers to take ownership of people leadership in a way that reflects the organisation's values.
The successful candidate will have worked at a Head of, or equivalent level within a medium to large sized organisation previously. We are keen to hear from credible organisational leaders with strong people and culture experience, who enjoy working in mission‑driven environments and building leadership capability at scale. Sector background and formal qualifications are not barriers, what matters most is sound judgement, the ability to influence senior stakeholders, and a commitment to helping people and organisations do their best work.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

