365 Head of support services jobs

The Independent Publishers Guild is the charitable membership organisation for independent publishers. For more than 60 years we have connected the UK's thriving community of independent publishers and their partners via conferences, events,
training, mentoring, awards, information, collective stands at book fairs and much more.

Head of Finance and Operations, and Company Secretary
Purpose of the Role
The Head of Finance and Operations will be responsible for the financial integrity of the Independent Publishers Guild. They will provide financial and operational input to support the Chief Executive and Trustees’ strategic decisions. The role will include that of Company Secretary.

Duties
Finance

• Assist the IPG Chief Executive and Trustees in developing organisation growth strategies
• Responsible for the IPG budget and financial planning. Review and ensure adherence to the budgets for each functional area within the organisation
• Interpret financial information and provide updates and information as needed
• Ensure best practice to minimise financial risk and ensure that the company's financial practices are in line with statutory regulations and legislation
• Calculate and pay monthly salaries through Xero
• Deal with PAYE/NI and pay HMRC monthly
• Reconcile all bank accounts on at least a monthly basis
• Download sales invoice information from the IPG CRM (iMIS) and post into Xero
• Reconcile credit card transactions
• Reconcile sales figures between the IPG CRM (iMIS) and Xero
• Reconcile all bank accounts on at least a monthly basis
• Administer Company Pension Schemes
• Administer Childcare Voucher Scheme
• Prepare end of year returns, Class 1A return, P60s etc
• Work with the auditing firm to ensure financial monitoring excellence and the unqualified audit report is submitted as part of the annual reports
• Work with the VAT advisor and Corporation Tax advisor
• Monitor cash-flow, bank accounts, investments, and other financial transactions
• Post all Purchase Invoices to Xero, pay all Invoices
• Prepare monthly management accounts and ensure that the company’s statutory tax and reporting requirements are met on time

Operations

• Develop and maintain all necessary systems and procedures to ensure effective and efficient financial management within the company
• Create and maintain relationships with service providers and contractors, including banking institutions and investment companies
• Responsible for purchase and disposal of fixed assets for the organisation
• Liaise with BT re phone/broadband contracts
• Oversight of the Company’s HR record keeping

Company Secretary

• Provide a Company Secretarial function, including ensuring that all records are kept up to date at Companies House and the Charity Commission
• Liaise with the Charity Commission and Solicitors to ensure compliance
• Attend Board Meetings
• Attend AGM and present Accounts

Other

• Any other activities required by the Chief Executive and Trustees
• Experience of working for a charity desirable
• Accounting qualifications required (ACCA/ACA/CIMA/ICAS)
• This is a part-time, remote role – approx. one day a week

Purpose of the role

The Head of Fundraising and Communications is responsible for delivering our new 2026-2029 integrated fundraising and communications strategy that grows and diversifies DeafKidz International's income, raises our profile with key audiences, and ensures our storytelling authentically represents deaf children, young people and their communities.

This is a hands-on leadership role, combining strategic direction with direct delivery. You will lead a small team of 1-2 direct reports and a network of freelancers/agencies, and work closely with the CEO, Trustees and programme teams to build a high-performing fundraising and communications function to deliver our new three-year strategy.

As a member of the Senior Leadership Team, you will also contribute to organisation-wide strategy, planning and decision-making, and act as a champion for accessible and inclusive practice across the organisation.

Key responsibilities

1. Strategic leadership

• Develop and lead the implementation of a multi-year fundraising and communications strategy aligned to DeafKidz International's organisational strategy and growth ambitions.

• Set annual income targets and communications objectives, and report regularly on progress to the CEO, Trustees and Board sub-committees.

• As an SLT member, contribute to organisational planning, risk management, budgeting and culture, bringing an external, supporter-facing perspective to internal decisions.

• Identify and evaluate new income opportunities, communications channels and partnerships that support long-term sustainability.

• Support the CEO to drive proactive and strategic stakeholder engagement, coordinating and attending meetings and/or providing meetings briefs where required.

2. Income generation

• Build and develop a multi-channel fundraising programme with definitive responsibility for trust & foundations, corporate and high-net-worth fundraising; whilst supporting colleagues and partners to build and deliver individual giving, events and community fundraising activities. 

• Lead on cultivating and securing minimum five figure gifts from trusts, foundations, corporate partners and high-net-worth individuals.

• Oversee the development of compelling funding proposals, cases for support and impact reporting, working closely with programme teams to evidence outcomes.

• Ensure excellent donor stewardship and supporter journeys across all income streams, treating every supporter interaction as an opportunity to deepen engagement.

• Set, manage and report against the fundraising budget and income targets, ensuring robust forecasting and phasing.

• Ensure all fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice, GDPR/data protection law and Charity Commission requirements.

3. Communications, brand and profile

• Build DeafKidz International’s profile in the countries where we work and with new and prospective supporters

• Lead the development and delivery of an integrated communications strategy covering digital, social media, PR, media relations and the organisation's website.

• Ensure DeafKidz International's brand, messaging and storytelling are consistent, compelling and authentically centre the voices and experiences of deaf children, young people and their families.

• Ensure communications activity is aligned with income generation and strategic priorities

• Embed accessibility and inclusive communication practice across all channels and materials, including signed languages, captioning, Easy Read formats and deaf-led storytelling.

• Oversee the planning and delivery of campaigns, appeals and content (including challenge events, awareness days and fundraising appeals) that build profile and drive income.

• Manage relationships with media, PR support, ambassadors, influencers and patrons to extend reach and credibility.

• Oversee internal communications, ensuring staff, volunteers and Trustees are well informed and engaged with fundraising and external messaging.

4. Team and resource management

• Recruit, manage and develop a small fundraising and communications team as budget allows, building capability and resilience as the organisation grows.

• Manage external suppliers, freelancers and agencies (e.g. design, video, web development, BSL interpretation/translation, PR) to extend the team's capacity cost-effectively.

• Foster a collaborative, ambitious and supportive team culture, modelling DeafKidz International's values and commitment to deaf-led practice.

5. Governance and reporting

• Prepare clear, accurate reports and presentations on fundraising and communications performance for the CEO, Senior Leadership Team and Board of Trustees.

• Maintain oversight of donor and supporter data, ensuring CRM systems and data management practices are fit for purpose and compliant.

• Carry out other duties commensurate with the role as reasonably required by the CEO.

Person specification

Experience

• Significant senior-level fundraising experience within the charity sector, with a proven track record of securing five-figure and above gifts from trusts and foundations, corporate partners, and high-net-worth individuals.

• Experience leading and managing teams to deliver successful individual giving, community fundraising, and events programmes, achieving agreed financial targets.

• Demonstrable success in leading communications, marketing, digital engagement, or public relations activity within a purpose-driven organisation.

• Experience operating at a strategic and senior leadership level, including budget management, target setting, organisational planning, and reporting to trustees or boards.

• Experience managing and working effectively with freelancers, consultants, agencies, and external contractors.

• Experience developing and growing fundraising and communications functions within a small or developing charity environment, demonstrating initiative, flexibility, and resourcefulness.

• Experience of international development and/or working collaboratively with overseas partners and programmes.

• Experience within the disability, deaf, or children's sectors, or a strong understanding of the challenges and barriers faced by deaf children and young people.

Skills and abilities

• Strong strategic thinking skills, with the ability to translate organisational ambitions into practical, measurable, and costed fundraising and communications plans.

• Exceptional relationship-building and networking skills, with the confidence and credibility to engage trustees, major donors, corporate partners, and other senior stakeholders.

• Outstanding written and verbal communication skills, with the ability to tailor messages and content for a wide range of audiences and channels.

• Strong financial management skills, including budgeting, forecasting, income and expenditure monitoring, and performance reporting.

• Proficiency in the use of fundraising databases, CRM systems, and digital marketing tools.

• An inclusive and collaborative leadership style, with the ability to motivate, develop, and support a small team while fostering effective cross-organisational working.

• A sound understanding of fundraising regulation and compliance, including the Fundraising Regulator Code of Fundraising Practice, GDPR, and Charity Commission requirements.

Personal attributes

• Passionate about the mission of DeafKidz International and committed to deaf-led, child-centred, and safeguarding-first approaches. Applicants with lived experience of deafness are particularly encouraged to apply.

• Comfortable working within a small, ambitious, and fast-paced charity, balancing strategic leadership with hands-on delivery.

• Creative, resilient, adaptable, and highly motivated to achieve results.

• Committed to equality and accessibility in all aspects of their work.

• Accountable, target-driven, and committed to delivering sustainable fundraising growth.

Other requirements

• Willingness to travel throughout the UK and internationally when required.

• Willingness to learn and develop basic British Sign Language (BSL) skills.

• Appointment to this role is subject to a satisfactory Enhanced DBS check due to the organisation's work with children and young people.

Benefits

• Generous annual leave entitlement, plus bank holidays.

• Workplace pension scheme with employer contributions.

• Remote working arrangements.

• Learning and professional development opportunities.

This role profile is intended to give a general indication of the scope of the role. It is not exhaustive and may be reviewed periodically in consultation with the postholder to reflect the changing needs of DeafKidz International.

About Hearing Dogs for Deaf People

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

The New Business Manager will lead the proactive identification, cultivation, and conversion of new corporate partners. The role will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies, securing strategic, multi-faceted partnerships that align with the charity’s mission and plans for growth.  

Working closely with the Head of Corporate Partnerships, the post-holder will play a key role in expanding our portfolio and building a robust, diverse pipeline of high-value corporate support. The role is based in the Income Generation Directorate. 

Key Responsibilities

New Business Development:

• Build a robust new business pipeline by prospecting, developing and winning new income from major, national and new corporate partners.  
• Negotiate, tailor and secure a variety of different kinds of new partnerships. 
• Lead on managing new business pitches including supporting and briefing senior stakeholders accompanying meetings.  
• Champion initiatives, projects and events that help the team to cultivate and win new partners.  

Relationship Building:

• Build strong, influential relationships with key decision-makers internally and externally.  
• Represent the charity at external events, meetings, and networking opportunities to grow visibility and connections.  

Strategy and Collaboration:

• Contribute to the development of the corporate new business strategy, including pipeline planning, prospect segmentation and market targeting.  
• Work closely with the Case for Support Manager and the Marketing and Communications Team to produce compelling, bespoke collateral. 
• Collaborate with the wider Income Generation team to ensure alignment across donor and partner strategies. 

Reporting and Administration:

• Maintain accurate prospect and pipeline data on the charity’s CRM system. 
• Produce regular activity reports, forecasts, and insight for the Head of Corporate Partnerships and the Senior Leadership Team. 
• Ensure compliance with internal policies and ethical fundraising standards.  

Skills, Knowledge and Expertise

Essential:

• Experience of building strong successful long-term corporate partnerships.  
• Strong track record of securing multiple six-seven figure sums from partnerships and delivering against income targets.  
• Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. 
• Excellent communication skills including diplomacy, presentation, negotiation and influencing skills.  
• A demonstrable entrepreneurial approach, with strong networking and research skills.  
• Highly self-motivated, proactive and comfortable working to ambitious targets.  
• Strong organisational skills with attention to detail and a methodical approach to pipeline development.  

Desirable:

• Experience working in a charity fundraising or high-value partnerships team. 
• Familiarity with CRM systems (e.g. Raiser’s Edge, Salesforce) and fundraising best practices.  
• Understanding of disability, health, or animal welfare sectors.  

Benefits:

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

Closing date: 14th October 2026.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V). 

Come and join our team!

We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation. 

LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.

As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.

We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.

A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.

The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.

Support Dog is an energetic, innovative national health and disability charity. We have been saving and improving the lives of children and adults affected by autism, epilepsy and disability for over 30 years. We train and provide specialist assistance dogs to achieve this

Founded and entirely based in Sheffield our charity has grown significantly over recent years. Faced with a huge demand for our services, we have recently moved to a new centre to enable us to be able to grow and help many more people. Support Dogs provides all services free of charge and relies entirely on voluntary donations for funding.

We are seeking a creative, enthusiastic Digital Marketing Executive to run and develop our digital marketing and communication strategy. Helping us to create an excellent online presence through social media and our website, with engaging content and introducing us to new audience. Supporting our team with designing marketing material that will drive donations and awareness of our charity.

To succeed in this role, the post holder should demonstrate an excellent knowledge of social media and digital tools, with experience. An excellent knowledge of marketing, with a creative, personable but professional approach. Ideally confident in creating your own films and imagery for use in digital content. You will be a real team player and able to support the charity in reaching a wide range of audiences.

Contract: Full Time, Permanent
Salary: £45,288.27 (£48,863.65  if you are receiving London Office Allowance) plus competitive pension 

Location: Flexible, hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)

As our People Partner within the People team you'll work alongside leaders across the organisation to build high-performing, inclusive teams, by developing confident managers and supporting them to make great people decisions. 

You'll join at an important period of development for Frontline, working across a varied portfolio of business partnering activity and People projects as our organisational needs continue to evolve. 

You’ll act as a trusted adviser to managers across the full employee lifecycle, balancing strategic thinking with practical delivery. Whether supporting organisational change, recruitment, talent, employee relations or wider people projects, you'll bring sound judgement, a coaching style and a pragmatic approach to achieving great outcomes for our people and the organisation.

This is a broad, evolving role that combines business partnering, employee relations, recruitment, talent and organisational improvement. We're looking for a true generalist that enjoys variety, and can role model our organisational culture and values.

Key Responsibilities

Business Partnering 

• Partner with managers to strengthen leadership capability, support effective decision-making and develop confident people management practices.
• Provide expert, balanced and pragmatic advice on employee relations matters including absence, performance, conduct, grievances, capability and organisational change.
• Advise managers on organisational and contractual change, helping them assess people implications, identify appropriate approaches and navigate consultation and change processes fairly and effectively. 
• Coach and support managers to lead their teams through periods of change and uncertainty, ensuring effective communication and engagement
• Provide proactive coaching, advice and challenge across the employee lifecycle.
• Build manager capability by coaching leaders to identify and address people challenges early, preventing issues from escalating where possible.
• Support managers to build high-performing teams through effective recruitment, performance management, talent development and succession planning. 

Organisational Development

• Lead and contribute to People projects and initiatives in response to organisational priorities, taking ownership from development through to implementation. 
• Support the delivery of our talent and workforce priorities, including performance, development and succession planning. 
• Partner with managers on workforce planning and organisational change, helping teams adapt as organisational needs evolve. 
• Use insight, feedback and data to identify opportunities to strengthen organisational effectiveness and employee experience

People strategy and improvement

• Take ownership for reviewing and improving People policies, guidance and processes.
• Identify themes and trends from business partnering activity and translate these into practical improvements.
• Develop strategies that support effective, inclusive recruitment and retention
• Use insight and data to inform decisions and influence stakeholders
• Take ownership of and contribute to People Team priorities and projects, adapting focus as organisational needs evolve.
• Role model organisational values and act as an ambassador for the People Team

For list of full responsibilities, please see the job pack

A little bit about you

Experience and Knowledge

•  Previous experience operating in a People Partner, Senior HR Adviser role (or similar)
•  Experience of independently advising managers across a broad range of employee relations matters, including complex cases.
•  Experience partnering with managers across recruitment, workforce planning and/or talent management (desirable)
•  Experience of working within a mission-led, or charity context (desirable)
•  Demonstrable experience of using a coaching style with the ability to influence, challenge and build management capability
•  Good knowledge of employment law and best practice with the ability apply policy proportionately whilst balancing organisational risk
• Experience advising and supporting managers through organisational and contractual change, including consultation processes
•  CIPD qualified (desirable)

Characteristics and Skills

• Strong relationship-building and stakeholder management skills
• Ability to understand organisational priorities and translate them into practical people solutions.
• Comfortable operating autonomously, exercising professional judgment and taking ownership for outcomes
• Ability to navigate ambiguity and prioritise competing demands effectively
• Able to maintain professionalism and influence constructively.
• Strong understanding of risk and confidence in knowing when to escalate.
• Demonstrates commitment to creating inclusive and high-performing cultures.
• Enjoys variety and is comfortable working in a role where priorities may evolve as the organisation grows.

Benefits

• Flexible working hours
• Competitive pension employer contribution
• 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
• Buy up to five days annual leave a year
• Interest free loan for season ticket
• Personal coaching and mentoring
• Cycle loan scheme
• Deposit loan scheme
• Volunteering days
• Employee assistance programme
• Life Assurance Scheme (x3 salary)

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

You will take the lead role in proactively researching and building a strong pipeline of opportunities, securing and growing income from charitable trusts and foundations, taking on a leadership role in working with senior external and internal stakeholders including funders and teams across the organisation to develop and submit compelling projects and proposals. The role will include the line management of the Trust and Foundation Team and ensure the creation of high-quality applications, ambitious cultivation of donors across key portfolio areas and consistent and appropriate, stewardship of funders.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

This is an exciting opportunity to lead IRMO’s Advice service. As Advice Casework Manager you will oversee both immigration and welfare & housing casework, managing casework allocation and maintaining rigorous standards across all work. You will provide line management, support staff development and oversee monitoring and evaluation to create accurate reports for funders and senior management. You will also manage a personal caseload, in line with your previous experience. 

IRMO’s Advice service provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

As part of our Advice for All partnership, you will oversee the delivery of our Advice Workforce Development Programme, working in close collaboration with our partner organisations. This includes supporting the training and development of year-long cohorts of immigration and welfare & housing trainees, as well as strengthening the skills and practice of our existing advice workforce. 

To succeed in this role, you’ll bring strong experience as a senior caseworker and line manager, with a track record of delivering high-quality advice against targets and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

Human Kind exists because vulnerability isn't the exception — it's part of being human. At some point, all of us need connection, kindness, and somewhere we belong. We're a community organisation built around a welcoming café, a programme of events and activities, and — soon — a peer-led listening service, all designed to make sure nobody in Billericay has to face difficult moments alone.

We're now looking for an experienced operational leader to help take Human Kind into its next chapter.

The Opportunity

This is a genuine leadership role, not a café management job. You'll be responsible for the people, programmes and day-to-day operations that make Human Kind work — from our community café and food offer, to family activities, events, partnerships and volunteers.

You'll move between the strategic and the practical: one morning working with trustees on priorities, the next developing a team member, the next solving an operational problem or meeting a potential partner.

You won't be expected to do everything yourself. You'll build a team where people understand their responsibilities and take ownership — while you focus on the decisions, relationships and direction that only you can provide.

Be clear-eyed about what the first year looks like: it's about getting a firm grip on the operation, building structure and earning trust — before it becomes about bigger ambitions. If you enjoy bringing order to a busy, people-first environment and want to see the results of your work in your own community, this is a rare opportunity to make a lasting difference.

About Human Kind

Human Kind is a community organisation based in the heart of Billericay. We believe food, connection and kindness can bring people together and build a stronger community. Our work includes:

• A welcoming, pay-it-forward community café.
• Family and children's activities.
• Community events and regular groups.
• Support for older people, carers and anyone experiencing isolation.
• A growing peer-support and listening offer.
• Partnerships with local schools, charities and businesses.
• A large and active volunteer community.

We've built strong foundations. We're now focused on the leadership, structure and sustainable operating model needed to take Human Kind into its next phase — and this role is central to that.

What You'll Do

• Lead our café, food offer and community programme, working through your team of supervisors and coordinators.
• Build a confident, accountable team that takes real ownership of its areas.
• Make sure volunteers are a genuine, valued part of how we work — not just extra help.
• Manage budgets and costs with a commercial eye, while protecting what makes Human Kind special.
• Build relationships with local schools, partners and organisations that extend our reach.
• Help shape a new listening and peer-support service as it launches.
• Give trustees clear visibility of performance, risks and opportunities.

Your First Year

Your early months will be about getting a clear, honest picture of what's working and what needs to change, and establishing who owns what across the team. From there, you'll strengthen your team's ownership, tighten up reporting and systems, and start building toward a more coordinated, sustainable programme of activity — bringing your own ideas and experience to how that takes shape.

What We're Looking For

• Significant leadership and operational management experience — you may come from a charity, hospitality, community, education or customer-facing background.
• A track record of developing and holding managers or team leaders accountable.
• Confidence with budgets, costs and commercial decision-making.
• The ability to work with real autonomy — comfortable bringing your own structure and judgement rather than waiting to be told what to do.
• Strong relationship-building skills, with the confidence to have difficult conversations when needed.
• A genuine connection to what Human Kind stands for.

Experience with volunteers, café or hospitality operations, or charity-sector leadership would be a bonus, but isn't essential — what matters most is your ability to lead people and build something better.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values at the Microbiology Society Website.

About you
We are looking for a Scientific Events Manager, on a part-time basis, who will be responsible for the development of the Society’s Annual Conference and other events, in line with the Society’s strategic objectives, bringing together members and delegates from across the breadth of microbiology. This role involves working with the Events Operations Manager and Head of Scientific Programmes to ensure an impactful and sustainable annual events programme that enables members and delegates to strengthen their existing relationships and gain access to new communities, maximising networking opportunities.

The Scientific Events Manager will work across multiple departments to plan and deliver the Society’s Annual Conference and other events by develop branding, promotions and other opportunities to raise event awareness and build engagement with key stakeholders, industry and other partners and fostering the Society’s relationships with them.

The postholder will have experience in organising and managing scientific conferences or large scale events, and setting and managing budgets, with excellent communication skills, written and oral, to build effective relationships with key individuals at all levels using effective negotiation techniques.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 25th September 2026

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Salary: £28,964.30 per annum. We are an accredited member of the Living Wage Foundation.

Contract Type: Permanent, Full-time (Monday - Friday).

Location: Unseen’s Accommodation Services (South Gloucestershire & North Somerset).

Closing Date: 04/10/2026.

Please note, this post is exempt of the Sex Discrimination Act 1975; applicants must be female.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

1. Responsible for day-to-day health and safety of the accommodation provision in line with Unseen policy & contractual requirements.
2. Responsible for the safety and security of survivors in line with Unseen policy & contractual requirements.
3. Working alongside service users to help them complete the goals in their journey plan, ensuring they are aware of their rights and entitlements and advocating for them, identify support needs and leading them towards recovery and independence.
4. Create a strong community within the safe houses that enable survivors to feel safe.
5. Responsible for taking referrals into the project whilst on shift.
6. Responsible for being part of the on-call rota and day duty referral process.

To apply: 

1. Please complete Unseen’s application form for the role (copy/ paste link: https://forms.cloud.microsoft/e/UXruc5sBJb?origin=lprLink) which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
2. Please send a copy of your anonymised CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23:59 on 4th October 2026.

Interviews will likely be held during the week of 12th October 2026.

We reserve the right to close this vacancy early if we reach the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

📝 Contract: Permanent, 37.5 hours per week, Monday to Friday | Centre operating hours 8:00am–4:00pm
🚗 Travel to regional sites required (travel reimbursed and free parking available)

Are you an experienced Registered Nurse or Midwife leader looking for an opportunity to influence clinical excellence, develop high-performing teams and make a meaningful impact on patient care? At MSI UK, we're looking for a passionate and inspiring Clinical Services Matron to lead our established clinical team in Oxford and support service delivery across Reading and Chesham.

This is a unique opportunity to join a well-supported, values-driven organisation where you'll play a pivotal role in shaping clinical standards, enhancing client experience, and driving a culture of continuous improvement. If you're looking for a leadership role that combines strategic influence, operational collaboration and hands-on clinical leadership, we'd love to hear from you.

Why This Role Stands Out

As Clinical Services Matron, you'll be joining a mature and established service with a strong clinical infrastructure already in place. You'll be supported by experienced clinical leaders, including Clinical Team Leaders, Professional Development and Safeguarding Leads, enabling you to focus on what you do best: developing people, improving services and delivering exceptional care.

What We're Looking For

Essential

• Registered Nurse or Midwife with current NMC Adult registration
• Previous people management and clinical leadership experience
• Strong understanding of clinical governance, quality and patient safety
• Experience leading and developing healthcare teams
• Excellent stakeholder engagement and relationship-building skills
• Ability to travel regularly between Oxford, Reading and Chesham

Develop Your Leadership Career

Whether you're already working in a Matron role or looking to step into a broader leadership position, you'll have access to ongoing development opportunities, leadership support and the chance to contribute to strategic service improvements across the region.

How can MSI UK benefit you?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

💰 Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

🧘 Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

📈 Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Note on the Recruitment Process:

Successful candidates will be invited to attend an in-person Assessment Day on Wednesday 28 October as the next stage of the recruitment process.

• The Assessment Day is an opportunity to learn more about the organisation and demonstrate your facilitation skills.
• Candidates will be required to deliver an engaging 20-minute facilitation activity tailored to young people aged 12–16.
• The Assessment Day will take place at our London head office: 200a Pentonville Road, London, N1 9JP.

Candidates who are successful at the Assessment Day will be invited to a formal, competency-based interview, which will take place online on Friday 30 October. The interview will last approximately 45 minutes.

A final candidate will be selected following the interview stage.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings using creative media, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London and/or Manchester to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work in a hybrid capacity, with 2–3 days per week spent in Khulisa partner schools or other programme delivery locations during term time. Outside of these periods, the post holder may work from home or from our London King’s Cross office (optional).

The role requires a willingness and ability to travel regularly to various locations across London and, where necessary, Manchester. For candidates applying to the Manchester-based post, this will include travel to London where required. This travel is essential to fulfil the responsibilities of the role, including programme delivery and engagement with stakeholders and colleagues.

Main Duties and Responsibilities

We are looking for Programme facilitators based in London or Manchester/North west England

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

·  London-based Programme Facilitators may occasionally be required to deliver sessions in Manchester, while Manchester-based Programme Facilitators may also be asked to facilitate in London and in addition, will be expected to attend occasional whole-organisation meetings at the London office.