Housing jobs

We are looking for a conscientious Finance & Administration Officer, to join our Finance team on a one-year maternity contract. You will process financial transactions, maintain accurate records, reconcile accounts and support month-end and annual reporting activities. You will work closely with the Head of Finance, Financial Accountant and wider Secretariat teams to ensure effective financial administration and compliance.

This is an excellent opportunity for an experienced finance administrator or finance officer looking to develop their career within a respected humanitarian organisation.

About you

We're looking for someone who combines strong financial administration skills with excellent attention to detail and a collaborative approach. You must be detail-oriented with a zeal to support the financial backbone of the secretariat. You must demonstrate strong communication and stakeholder engagement skills, with a proven ability to manage multiple priorities.

Some of the key criterion for this role include:

• Experience in processing invoices and handling supplier payment queries.
• Experience of bank, cash and credit card reconciliations.
• Experience using finance systems and reporting tools
• Understanding of accounting and bookkeeping procedures.
• Knowledge of charity finance processes and compliance.
• Previous administrative experience in a busy office environment, being proactive and demonstrating excellent organisational and time-management skills, to manage competing priorities.
• Excellent attention to detail and accuracy.
•  Strong Excel skills and confidence working with financial data.
• Proficiency in Microsoft Office applications.
• Strong written and verbal communication skills.

***Please download the job description for full details***

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

Help Shape the Future of a Place Where Young People Thrive

Do you have a proven track record of securing funding, building meaningful partnerships and bringing supporters on a journey of impact?

Woodrow, one of London Youth's outdoor education and activity centres, is looking for an ambitious and relationship-focused Fundraising Manager to help secure the resources needed for the centre to grow, innovate and continue changing young lives for generations to come.

This is a unique opportunity to join an organisation with a powerful purpose. Every year, Woodrow welcomes youth organisations, schools and community groups, providing transformative experiences that help young people build confidence, resilience and lifelong memories. As Fundraising Manager, you will play a vital role in ensuring this work continues and flourishes.

The Opportunity

Reporting jointly to the Director of Fundraising & Communications and the Head of Centre, you will be responsible for delivering a fundraising target of approximately £250,000 per year and developing a strong pipeline of support across trusts and foundations, corporate partners, major donors and the local community.

This is a hands-on role combining strategic thinking with relationship management and income generation. You'll work closely with colleagues across London Youth and Woodrow to identify funding opportunities, develop compelling cases for support and build long-term partnerships that make a lasting difference

Job Role: Assistant Retail Manager

Salary: £19,828 per year (full time equivalent £24,785)

Hours: 30 hours per week

Contract type: Fixed-term maternity cover until September 2027

Location: Bath, Walcot Street

Additional information:

• Availability to work flexibly, including weekends

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.

If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!

Responsibilities include:

• Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.
• Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
• Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
• Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Experience working within a retail setting.
• A proactive, customer-focused approach to work.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an IPS Employment Specialist to play a pivotal role in our Employment Services in Waltham Forest.

Sounds great, what will I be doing?

The Employment Specialist will work one to one with service users who have serious mental health needs, helping them set employment goals and overcome barriers to getting into work. They will support clients with job searching, CVs, interview preparation and in work support, while also building relationships with local employers to identify suitable job opportunities. The role involves working closely with clinical teams and community partners, promoting the service, supporting clients to understand how work may affect their benefits, and helping people stay in employment once they have secured a job.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The key skills for this role are strong employer engagement, relationship building and partnership working, alongside the ability to build trusting relationships with service users and understand their individual barriers to employment. The person needs to be confident working one to one with people with serious mental health needs, helping them set career goals, develop CVs, prepare for interviews and overcome barriers to work, while also building relationships with employers to create suitable opportunities. They should be confident working with clinical teams, community partners and other stakeholders, promoting the service and finding creative solutions that help service users move into and stay in sustainable employment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Deputy Director (Operations and Business Development) is a new senior leadership role that will work in close partnership with the Director and Board of Trustees to improve strategic effectiveness and sustainable growth. Created to support the next stage in The Burton's development, this role will translate strategic ambition into practical delivery, ensuring the organisation has the leadership, systems and operational capability needed to achieve its long-term goals.

The Deputy Director will lead organisational planning, internal operations, financial planning and performance, while supporting business development, commercial activity and income growth. They will oversee the systems, processes and infrastructure that enable The Burton to operate effectively, make informed decisions and deliver its ambitions.

Job Details

Job Title: Deputy Director (Operations and Business Development)
Contract: Full time (37.5 hours per week)
Duration: Two-year fixed-term contract. We hope this role will become a permanent part of our senior leadership team, subject to securing sustainable funding. There is a three-month probationary period.
Salary: £45,000 per year
Hours: The Burton works on a 7-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis.
Location: The Burton at Bideford, EX39 2QQ. Occasional flexible/home-working is offered but the majority of the working week will be at The Burton.
Responsible to: Director
Responsible for: Commercial Operations Manager, Finance Officer, Operations and Front of House Coordinator-day rota and the hours can be worked flexibly over the full week dependent on operational need. Some weekend and evening work will be required on a rota basis.

Person Specification

Potential applicants may already be in a similar role or feel ready to take the next step in developing their careers and contributing to an ambitious organisation at a pivotal moment of its journey. Experience of working within the arts or charity sector may be an advantage to this role but is not a requirement – we are excited to explore transferable skills from other sectors.

You do not need to meet all of the person specification but we are excited to meet candidates with:

• Significant experience in operations, business development and/or a senior leadership role.
• An ability to translate strategy into practical delivery, balancing competing priorities within a small or medium-sized organisation.
• Demonstrable experience contributing to organisational planning, budgeting and performance management.
• Confidence using financial information, budgets and management reporting to support decisions.
• Experience supporting income generation through commercial activity, partnerships, fundraising or business development.
• Experience leading, supporting and developing teams and creating collaborative working cultures.
• An understanding of HR process and experience in policy development.
• Experience as a designated safeguarding lead or a willingness to complete a level three safeguarding training and undergo an enhanced DBS check.
• A track record of improving systems, processes or ways of working to increase organisational effectiveness.
• Strong communication, relationship-building and influencing skills with a range of stakeholders.
• An understanding of governance, risk and compliance within a charity, public or mission-led environment.
• Experience working in museums, galleries, charities, visitor economy, public sector or mission-led organisations.
• An understanding of charity finance, restricted/designated funding, grant reporting and project accounting.
• Part-qualified or qualified finance qualification (for example AAT Level 4, CIMA, ACCA, ACA) or equivalent professional experience with an understanding of cloud-based accounting software (Xero desirable).

We are looking for someone who is: 

• Strategic but enjoys making things happen.
• Financially confident and commercially aware.
• Able to build trust and work collaboratively.
• Comfortable moving between strategic thinking and operational delivery.
• Excited to work in a small organisation where responsibilities are varied and interconnected.

Key Dates

Application deadline: 10am, Tuesday 1 September 2026
First interviews: Monday 14 September 2026
Second interviews: Date to be confirmed

How to Apply

Please download the full Recruitment Pack and Equal Opportunities Monitoring Form on our website.

The Burton at Bideford is an equal opportunities and Disability Confident employer who understands the benefits of diversity so that everyone – irrespective of individual identities, background, or any personal characteristics – receives fair and equal treatment in a safe, welcoming, and enjoyable environment.

This is an exciting opportunity for an experienced and enthusiastic Grants Manager to join Suffolk Wildlife Trust's Fundraising & Philanthropy Team at a pivotal time for nature recovery across Suffolk.

Our ambition is for 30% of Suffolk to be connected and well-managed for nature by 2030, helping wildlife recover and thrive while inspiring more people to take action for nature.

Working closely with the Head of Fundraising & Philanthropy, you will lead and develop Suffolk Wildlife Trust's grant fundraising programme, securing vital income from charitable trusts, foundations and other grant-making organisations to support our strategic priorities and core costs. You will lead on building and maintaining strong relationships with funders, developing a diverse funding pipeline and ensuring the delivery of high-quality applications, stewardship and reporting.

The role will involve identifying and researching funding opportunities, working collaboratively with colleagues across the Trust to develop funding proposals, manage grant reporting and monitoring and ensuring excellent stewardship of existing funders. You will be responsible for the management of grant pipeline & help shape a strategic and sustainable approach to grant fundraising.

You will also line manage a Grants Officer and build strong working relationships across the organisation, helping colleagues identify and develop funding opportunities that support conservation delivery, community engagement and support services development.

To succeed in this role, you will have a strong track record of securing income from trusts and foundations, together with experience of developing successful funding strategies and managing a fundraising pipeline. You will possess excellent communication and relationship-building skills, enabling you to inspire confidence and develop positive partnerships with funders, colleagues and other stakeholders.

The successful candidate will be self-motivated, highly organised and able to manage multiple priorities effectively. They will be strategic, proactive and results-focused, with the ability to identify opportunities, develop compelling cases for support and demonstrate the impact of Suffolk Wildlife Trust's work. Most importantly, you will be passionate about nature recovery and committed to helping deliver our vision of creating a more connected, resilient and wildlife-rich landscape across the county.

This is a permanent, full-time position working 37.5 hours per week Monday to Friday from 9:00am to 5:00pm. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The base of work will be Brooke House in Ashbocking and the starting salary will be up to £35,000 per annum depending on skills, knowledge and experience. 

Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.

Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).

Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.

What you'll be doing

• Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
• Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
• Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
• Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
• Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
• Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
• Establishing our learning and development framework, including induction, professional accreditation and qualification routes
• Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
• Providing HR risk reporting to the senior management team and, as requested, to the Board

What we're looking for

• We're interested in hearing from candidates who have:
• Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
• Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
• A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
• Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
• Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
• Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
• Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
• Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
• CIPD Level 5 or above, or equivalent demonstrable experience
• Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.

Why join us?

You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.

Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire. 

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

About The Role

As Events Manager overseeing Event Planning & Delivery, you’ll take the lead on a varied portfolio of fundraising events across the UK and continental Europe, with a particular focus on cycling. This is a role where you’ll own the detail from the outset, shaping event plans, managing logistics, coordinating suppliers and partners, overseeing budgets and making sure everything is in place for a successful delivery. You’ll lead on our owned events as well as working with external event organisers, with responsibility for everything from course design, venues and travel through to road closures, health and safety and commemorative elements. It’s a broad events role with plenty of scope to develop the portfolio, improve existing events and identify opportunities to increase participation and return.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be joining as an experienced events professional who is comfortable managing multiple moving parts and making decisions when things don’t go exactly to plan. You’ll work across internal teams and build strong relationships with event agencies, suppliers, councils, local authorities, corporate partners and other stakeholders, making sure everyone understands what needs to happen and when. You’ll manage project plans, budgets and KPIs, oversee contracts and supplier performance, recruit and coordinate volunteers and lead the on-the-day delivery of events. You’ll also have the support and responsibility of an Events Logistics Coordinator, giving you the opportunity to lead others while remaining closely involved in the practical delivery of your events.

We’re looking for someone who knows events inside out and enjoys the combination of planning, problem-solving and being there when it all comes together. You’ll need strong project management and organisational skills, commercial awareness and the confidence to build relationships with people at all levels. Experience of large-scale cycling events, overseas delivery or commemorative events would be particularly useful, but we’re interested in the wider experience you bring and your ability to deliver consistently high standards across a busy portfolio. If you’re someone who takes ownership, spots the detail others might miss and wants genuine responsibility for developing and delivering a programme of fundraising events, this is a role where you’ll have plenty to get your teeth into.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Face-to-Face Fundraising Operations Manager to join our large, award-winning in-house Face-to-Face Fundraising team, which supports the RNLI by recruiting and retaining long-term supporters through high-quality face-to-face fundraising activity across the UK and Ireland, generating vital income that helps save lives at sea.

Some of the benefits:

• Flexible working
• 26 days' annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health Cash Plan option

Your role

As a Face-to-Face Fundraising Operations Manager, you will focus on the following areas:

• Leading the development and continuous improvement of operational systems, processes and frameworks that support a nationwide face-to-face fundraising programme.
• Managing operational reporting, performance dashboards and management information to provide actionable insight for planning, forecasting and decision-making.
• Driving operational governance, compliance, safety and risk management across the Face-to-Face Fundraising function.
• Building strong relationships with internal and external stakeholders to deliver projects, pilots and continuous improvement initiatives.
• Supporting the operational delivery of donor recruitment, workforce planning, people processes and programme logistics to maximise fundraising performance and supporter experience.

Home Based, however the successful candidate will be expected to maintain a regular presence at the RNLI Support Centre in Poole, with visits required at least once per month.

About you

You'll be someone who enjoys building routines, reports, processes and structures that help people perform at their best. You'll be highly organised, comfortable managing multiple priorities across a complex operational environment and able to balance strategic thinking with practical delivery. You'll enjoy collaborating with colleagues across a wide range of teams and using data and insight to drive continuous improvement.

To be considered as our Face-to-Face Fundraising Operations Manager, you will need:

• Significant experience in face-to-face fundraising, fundraising operations, or a comparable multi-site operational environment.
• Experience developing and implementing operational systems, frameworks and governance processes.
• Strong reporting and analytical skills, with experience creating performance dashboards and management information.
• Experience managing compliance, risk and operational governance within a complex environment.
• Excellent stakeholder management skills, with the ability to influence, collaborate and drive cross-functional solutions.

Other organisations may call this role:

Operations Manager, Fundraising Operations Manager, Programme Operations Manager, Operational Excellence Manager, Business Operations Manager, Performance and Operations Manager, or Regional Operations Manager.

So, as a Face-to-Face Fundraising Operations Manager, you will have strong organisational skills, excellent attention to detail, a continuous improvement mindset and a passion for helping teams succeed.

If you'd like to see how your expertise can support the RNLI's aim of reducing drowning and saving lives at sea, this could be the role for you. Please visit our jobs page and apply today!

Closing date: 30 August 2026.

Interview date: w/c 7 September 2026 (on Teams).

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Job Title: Psychosocial Services Operational, Quality and Education Lead

Salary: £46,400 to £48,800 per annum (pro-rata of full time equivalent £58,000 - £61,000)

Team: Psychosocial Services

Hours: Full Time, 30 - 37.5

Contract Type: Permanent

Location: Shooting Star House Hampton and Christopher’s Hospice Guildford

This is a new senior role, which will support and enable our Psychosocial Services for families at Shooting Star Children’s Hospices. We are looking for an arts therapist, psychotherapist, paediatric clinical psychologist or counsellor with management and service development experience in areas of quality and education.

About the role

This role will focus on ensuring our care is a safe as it can be, and the best that children and families can receive. The PSOQE Lead will help us to continue to develop our governance, our psychosocial education pathway and wellbeing support for our people. The role includes day-to-day clinical oversight of the teams, and of families in crisis.

Where service need allows, the PSOQE will have a small clinical caseload, proportionate to the post holder's professional background and area of expertise, ensuring continued clinical credibility, visibility and direct engagement with families.

The PSOQE Lead will be part of our Psychosocial Leadership Team and will act as a deputy to the Head of Psychosocial Services.

At Shooting Star we have an award-winning model of psychosocial care, which at its very core is focused on accessibility and inclusivity, making it as easy as possible for those facing the devastating death of a child, to receive the care they need. It is delivered by a passionate, multi-disciplinary team of social workers, family support workers, counsellors, events team and physio, arts, trauma and complementary therapists. We are a compassionate, forward-thinking, creative and courageous team who strive for the very best for families.

About you

We’re looking for a professionally qualified and registered senior clinician with strong experience of working with children, young people and families, who can provide compassionate leadership across psychosocial services. They will bring expertise in trauma, bereavement, safeguarding, mental health risk and service development, and be able to strengthen practice, quality, education and outcomes through collaborative, inclusive and evidence-informed leadership.

This is a post based at both hospice sites in Hampton and Guildford.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Closing Date: 27/08/2026

Interview Date: 07/09/2026

Complex Needs Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Complex Needs Recovery Worker

Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.

About the Role

We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. 

As a  Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Provide person-centered support to residents, helping them rebuild their lives and transition back into the community.
• Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment.
• Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals. 

About You

We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

The Community Support Worker will provide direct, practical and person-centered support to mentees approaching release from prison and after release into the community. Working under the direction of the Project Manager, the post-holder will help mentees identify priorities, develop and progress action plans, access appropriate services and maintain engagement during a period of significant transition.

This is a front-line resettlement and community support role. The post-holder will work alongside mentees, volunteer mentors, prison and probation colleagues and community services to reduce barriers to stability, support safe mentoring relationships and help mentees progress towards realistic goals.

The role requires someone who can build trust while maintaining clear professional boundaries, work confidently across prison and community settings, manage a varied caseload, respond proactively to changing needs and escalate safeguarding or risk concerns appropriately.

Key relationships

· Project Manager and Service Delivery Director.

· Other Trailblazers staff and project colleagues.

· Volunteer mentors and prospective volunteers.

· Mentees and, where appropriate, family members or other community support networks.

· Prison staff, including resettlement, offender management and other relevant departments.

· Probation practitioners and other statutory services.

· Community organisations, accommodation providers, DWP / Jobcentre Plus, employers, education and training providers, health and substance misuse services and other local partners.

Day Service Manager for Kingston Eco Op

Lead a service that makes a real difference!

Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections.

We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development. 

If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply.

Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action’s most valued community services.

We're looking for someone who has:

• Proven experience managing teams and services
• A strong commitment to person-centred support and inclusion
• Excellent leadership and partnership-building skills
• Knowledge of safeguarding, risk management and Adult Social Care
• The ability to drive service development, manage resources and demonstrate impact.

Location: Kingston upon Thames

Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution

Hours: 28 hours

Contract: Permanent