It systems manager jobs in Central london, greater london

The Youth Endowment Fund 

Change Lead, Youth Sector 

Reports to: Head of Change for Youth Sector 

Salary: £56,600 

Location:  Central London, Hybrid*  

Contract: 2 years -fixed term contract

Closing date: Thursday 23rd April 2026 at 12pm (noon) 

Interviews: Week commencing 4th May 2026 

About the Youth Endowment Fund 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.   

But it doesn’t have to be this way.   

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.  

Key Responsibilities 

We are making good progress building the evidence of what works within and around the youth sector to reduce violence. With the launch of the new Practice Guidance we are keen to translate evidence recommendations into practice. The greatest risk is that evidence stays on the shelf and doesn’t help young people – your role is to make sure that doesn’t happen.
 
You’ll focus on helping local authority commissioners use our tools and guidance in their everyday decisions about youth services. This will involve: 

• Creating clear, practical content like guides, toolkits and workshop materials to support the use of Practice Assessment for the Youth Sector (PAYS). 

• Leading our Practice Guidance programme, working closely with commissioners to help them use evidence in their work. 

• Building strong, trusted relationships with senior leaders across the sector. 

• Planning and tracking how we support more commissioners to adopt evidence-based approaches. 

• Spotting what tools or resources are needed and helping develop them. 

• Finding effective ways to share evidence, from events and workshops to online sessions and presentations. 

As a senior member of staff in the organisation, you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.

• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

About You 

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

• You understand Local Authority Commissioners working specifically working with the youth sector. You really understand how youth commissioners work, from Directors of Children Services, Heads of Services to senior stakeholders within the youth sector. You have experience of commissioning youth provision, working in youth sector, ideally in a role that worked with young people who are vulnerable to or involved in violence. You can demonstrate ability to reflect on and adopt evidence-based practice in relation to the youth sector.

• You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.

• You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.

• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.

• You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically, but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view. 

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Changing frontline practice and systems: You have significant experience in leading behaviour, practice or policy changes within the youth work sector. You can show how these have been effective in delivering tangible change.

• Commissioning, or supporting the commissioning of, youth sector services, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.  

You might have this sort of experience:  

• Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within the youth sector.

• Behaviour change research experience.

• Working with other funders and commissioners of youth services, such as housing investment leads.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.    

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.    

Hybrid Working Details     

The office is based in Central London, but you don’t have to be.

Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV and cover letter, and complete the monitoring form by click on the "Apply for this" button by Thursday 23rd April at 12pm (noon). 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:  
 
1. Turning evidence into practice: We are keen to ensure that our Practice Guidance and tools are actively used by commissioners. This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision-making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach?
 
2. Influencing commissioners: This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach? 
 
3. Excellent project management: Will be critical to delivering the Practice Guidance programme and supporting adoption across the sector. Tell us about a complex project you have led from planning through to delivery and share what management tools aided you. 

Interview process  

This will be a one stage process, with interviews taking place the week commencing 4th May 2026.

 
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays  

• Four half days for volunteering activities  

• Employee Assistance Programme – 24hr phone line for free confidential support

• Volunteering days - 4 half days per year  

• Death in service - 4 times annual salary  

• Flexible hours. Core office hours 10am – 4pm  

• Financial support including travel and hardship loans  

• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Research Policy and Partnerships Officer

We’re looking for a Research Policy and Partnerships Officer to join the team.

Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: CE402 Research Policy and Partnerships Officer

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 26 May 2026

The Role

The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses.

Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association’s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs.

The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders.

Key responsibilities will include:

• Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities.
• Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies.
• Collate and integrate lived experience evidence in policy work (with Involvement colleagues).
• Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements

About You

You will:

• Be educated to degree level in a science, health, social science or related discipline
• Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors

To fulfil the role, you must be a resident of the UK and have the right to work in the UK

Please state any preferences for flexible options in your covering letter.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you’ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation’s wider goals.

You’ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We’re looking for someone who is motivated, value‑driven and eager to develop their skills in a supportive, forward‑thinking environment where initiative is encouraged and success is celebrated.

Key Responsibilities:

Community Fundraising & Income Generation

• Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region
• Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement
• Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience
• Work towards agreed income and activity targets, monitoring progress and adapting plans as needed

Relationship Building & Engagement

• Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity
• Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity
• Build strong, effective working relationships with House teams across London, working closely together to ensure families’ best interests are at the heart of what we do and to maximise opportunities for income and engagement
• Build effective working relationships with the House teams across London
• Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities
• Deliver clear, compelling messages about the charity’s impact, inspiring supporters to get involved

Working with others

• Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed
• Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact
• Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate

Planning, Events & Administration

• Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective
• Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting
• Produce regular reports on activity, income and KPIs against targets

Person Specification:

Knowledge and Experience

• Demonstrable experience of achieving or exceeding six figure targets in a relationship‑led fundraising role
• Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups
• Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets
• Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties
• Experience of organising events, campaigns or community activities
• Experience of working independently while contributing effectively as part of a wider team.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences
• Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders
• Confident in setting up, attending and following up meetings to secure engagement and support
• Confident in creating and delivering presentations in a range of settings
• Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database
• Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes
• Self-starter, with a can-do attitude and the ability to manage own workload
• A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families
• Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
• Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required

People & Operations Officer

Florence Nightingale Foundation
London / Hybrid with 3 days a week in the office in SE1 1SZ
Full time (35 hours per week) with flexible working
Permanent
Salary £37,360

Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme

Are you proactive, organised and motivated by making things run smoothly? Do you enjoy a varied role where you can support people, improve processes and keep operations ticking over effectively?

Charity People are delighted to be working with the Florence Nightingale Foundation (FNF), a UK-based charity that supports nurses and midwives to promote health, improve care and save lives, to recruit a People & Operations Officer.

Inspired by the work of Florence Nightingale, FNF is a voice for the nursing and midwifery profession and is working across the UK and internationally to reach one million nurses and midwives by 2027 - enabling nurses and midwives to connect, lead and influence healthcare. FNF's focus is on improving health, clinical outcomes and patient experience through building nursing and midwifery leadership capacity and capability. They also convene and support nurses and midwives to shape the health and care policy agenda, creating a future where nursing and midwifery perspectives are valued and policies are informed by the professions' evidence, expertise and needs.

The People & Operations Officer will join a busy operations team in a multifaceted role, with responsibility for looking after the team and supporting the smooth, safe and effective running of the FNF office and day to day operations. The role has a strong focus on maintaining effective systems, coordinating activity and identifying opportunities for continuous improvement.

Key responsibilities

• Office and IT Management: Oversee the smooth day-to-day running of the office, acting as a key point of contact with the landlord and external IT providers. This includes coordinating office maintenance and supplies, supporting staff with IT setup and onboarding, monitoring IT support requests and escalating where needed, and helping to maintain a productive and welcoming working environment.
• Health and Safety: Conduct and support risk assessments, maintain incident reporting systems, and act as a trained fire warden and first aider (training provided), ensuring compliance with relevant legislation and supporting audits.
• HR Administration and Policy Support: HR Administration and Policy Support: Coordinate recruitment administration and onboarding of new staff, maintain accurate employee records and HR systems, support HR reporting, administer annual leave and benefits, and provide day-to-day HR administrative support. The role will also assist with reviewing and updating people policies, with guidance provided.
• Policy, Governance and Operations Support: Coordinate and support policy review processes and provide general operational support, including meeting coordination, minute taking, and event logistics and administration. This includes supporting organisational events, including a flagship annual event.

The People & Operations Officer will have experience of working in a varied operational or office-based role, ideally within the charity or not-for-profit sector, though candidates from other sectors with relevant, transferable experience are very welcome to apply. You will bring an understanding of, or experience in, health and safety management and will be confident managing relationships with external suppliers and providers.
You will ideally have experience of supporting HR processes and activities, reviewing and improving processes, and coordinating or implementing policies and procedures, though these are not essential.

With excellent attention to detail and strong administrative skills, you will be proactive and confident in suggesting improvements and helping to develop initiatives that improve ways of working across FNF. You will have strong written and verbal communication skills and demonstrate a high level of integrity and professionalism.

You will be highly organised, able to multitask and prioritise competing demands, and comfortable working in a role that combines responsibility, variety and hands-on delivery. You will have a good working knowledge of Microsoft Office and strong digital administration skills, with experience of using a CRM such as Salesforce desirable, or the confidence to learn quickly.

If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.

How to apply
Please share an up-to-date version of your CV via the link below. Glen Manners at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement.

The closing date is 5pm on Sunday 19th April 2026
Interviews are scheduled for 30th April (online) and second stage in person, w/c 5th May.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: United Kingdom, homebased with regular travel for meetings 
Contract: 1-year fixed term, Full-Time 35 hours position
Salary: Circa £45,000 per annum dependent on experience 
Excellent benefits: 25 days annual leave plus bank holidays, rising to 28 days after 2 years, 30 days after 5 years. Enhanced maternity and paternity leave, employee assistance programme.  New joiners are also given access to personalised coaching through More Happi to support your transition into your new role. 

About us: 

Since 1958 International Cat Care (iCatCare) has been advancing the care of cats worldwide by sharing evidence-based expertise, as well as inspiring individuals and communities to drive change in the understanding, treatment and respect of cats. 

We have achieved this by providing cat caregivers, veterinary professionals and those working with unowned cats, with evidence-based, practical information, and the guidance and support they need to improve cat welfare. With better understanding of the species and their individual needs, we believe we can change the lives of millions of cats globally. 

About the role: 

We’re looking for an Accreditation & Licensing Advisor to support the review and development of iCatCare’s Cat Friendly accreditation and licensing schemes (Cat Friendly Clinic, Cat Friendly Homing, Easy to Give and Cat Friendly Approved) This role plays a key part in ensuring our programmes are strategically aligned, operationally effective, and deliver measurable impact for cat welfare. 

You’ll work closely with internal teams and external stakeholders to strengthen standards, improve processes, and help ensure our schemes are sustainable, robust, and internationally relevant. 

Key responsibilities 

• Contribute to the review and development of accreditation and licensing schemes, from application through to assessment and renewal 

• Monitor emerging global standards, legislation, and research relevant to animal welfare accreditation 

• Conduct competitor and sector analysis to inform scheme development 

• Support the creation of clear policies, procedures, guidance, and implementation plans 

• Work with data and digital teams to improve systems, reporting, and efficiency 

• Coordinate timelines, manage budgets, and identify risks and opportunities 

• Support stakeholder engagement, including scheme participants, sponsors, and partners 

• Gather, analyse, and report on data for accreditation submissions, performance monitoring, and impact measurement 

• Support financial modelling, reporting dashboards, and impact reports 

• Contribute to funding and sponsorship development alongside fundraising colleagues 

About You: 

You’ll bring experience in accreditation, licensing, quality management, compliance, or a related field, with a strong appreciation of the challenges involved in operating international accreditation and/or licensing programmes. You’ll be highly organised, comfortable managing multiple priorities, and confident working independently as well as collaboratively. 

You’ll communicate clearly and thoughtfully, build positive working relationships, and feel confident using data and digital tools to support decision making and reporting. Above all, you’ll be motivated by purpose and shared values, with a genuine commitment to improving cat welfare. 

This is a meaningful opportunity to play a part in improving the lives of cats worldwide, within a supportive, values driven charity where collaboration, learning, and impact matter. 

Closing Date: midnight 30th April
Face to face Interviews: 12th/13th May location TBC

iCatCare actively promotes equality, diversity and inclusion. Our application process is non-bias. 

We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.  

Purpose 

We are looking for a highly organised Practice and Programmes Coordinator to work as a core member of our Practice and Programmes team.

About us 

New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government, and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.

 All our work is guided by a belief in community power – the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.

About you

You will play a vital role supporting the management of our diverse portfolio of projects working as part of the team with a broad range of clients, members, and partners including individual councils, the NHS, and other public and voluntary sector partners to enable them to become more community powered. With some experience in project management, people, and research skills, you will act as the team's administrative engine, working as the organising power behind the team's high-quality delivery of our practice and programme work.

You will be supported to explore and work on your personal and professional development as part of the role, and have the opportunity to build your facilitation skills, working alongside other team members as part of online and in person sessions. From time to time, you will also have the opportunity to support the wider organisation activity including supporting our member network and events programme. 

Your job will incldue:

• Coordinate several projects at the same time, supporting team members to deliver high quality work, on time and within agreed budgets.

• Coordinate project meetings, both internally and externally, capturing key decisions and actions and working with the team to develop effective project management mechanisms to enable smooth delivery.

• Act as a first point of contact for project work, providing timely project management updates for internal and external stakeholders.

• Support the design and delivery of workshops and events, particularly through coordination of logistics (venue, catering, IT, materials needed, etc.) and liaising with our team, clients, and participants to ensure sessions are delivered smoothly.

• Support project leads to prepare high quality, compelling project resources including presentations, reports, and blogs. 

• Support project leads in designing and delivering a range of research activities including desk research, focus groups, interviews, and analysis. 

• Work with New Local’s Finance Officer and Head of Operations & Finance to ensure invoicing, and payments related to the Practice and Programme team’s work are processed in a timely manner.

• Provide support to network and member events, work on internal projects and a range of other activities which support your individual and organisational development.

And more… As part of a small, friendly organisation you’ll have the opportunity to participate in other activities and support the wider development and delivery of New Local’s vision and strategy. 

Please see below for the full job description, person specification and our full list of benefits.

Key dates

• Deadline for applications: 5 May 2026, 9am 
• Candidates contacted for interview: 13 May 2026 
• Online interviews: 20 May (am) or 22 May (pm) 
• Written task: On the same day as interview 
• Start date: As soon as possible 

Starting Salary: £33,815 - £36,933 (Including LW)
Contract: Full time, Permanent
Location: London, UK – Hybrid working with a minimum of 40% of your time in the Romero House Office

Job Profile
Our Supporter Fundraising team is looking for two dedicated and supporter-focused individuals to become Support Officers. Your job will be to provide administrative support to fundraising colleagues, with a specific focus on enabling, stewarding and thanking supporters who choose to fundraise for us, donate in memory of a loved one, enquire about a legacy or purchase a virtual gift.

We are looking for someone who can bring efficiency and care to our fundraising work. You will have strong attention to detail and be an excellent manager of your own time as you complete tasks for specific projects and colleagues.

This is a varied role, including the creation of email journeys and stewardship communications, assistance with events, co-ordinating mailings and resource production, updating the website and other digital platforms, and ensuring the timely payment of invoices. You will ensure that donor records and database actions are completed accurately and in a timely manner, and fulfil all resource requests quickly and efficiently. You’ll regularly liaise with internal and external stakeholders to complete these tasks.

If you are an able administrator with a desire to learn about supporter fundraising and a commitment to building a better world for our neighbours, then this is the job for you!

Key Responsibilities

Supporter Communications (Events & In-Memory Giving)

• Act as a secondary point of contact for supporters, including challenge event fundraisers and in-memory donors – being a supportive, sensitive and encouraging ear and delivering the best possible standards of supporter care.
• Fulfil resource requests (including fundraising packs, Gifts in Wills packs and other materials) in a timely manner and provide any necessary additional support to ensure effective use.
• Produce tailored thank you letters and cards to supporters about their financial gifts and other support.
• Support volunteers with resource ordering and usage.
• Work across CAFOD teams to help deliver excellent supporter retention and stewardship.

Fundraising Promotions and Appeals

• Work closely with the other Fundraising Support Officer and consult with team leaders to identify pressure points for capacity, creating plans to support work reactively across fundraising teams at key moments.
• Provide administrative support for donation platforms including the World Gifts online shop, liaising with Digital and IT teams to set up and test backend processes.
• Contribute to digital fundraising by improving and updating relevant web pages.
• Support the delivery of multi-donor segment direct mailings, parish mailings and emails for specific and emergency appeals.
• Identify and recommend efficiencies in appeal processes and support additional tasks or projects as requested.

Data Management

• Monitor donations and requests for resources, working with relevant teams (including Supporter Relations, Legacy Marketing, Parish Fundraising and Donor Experience) to produce appropriate and tailored responses, including moments for special acknowledgement.
• Upload inbound communications accurately and promptly on the supporter database, identify and correct data quality issues, and maintain donor contact details in compliance with GDPR and fundraising best practice.
• Process invoices for the team to ensure their timely payment.

Safeguarding
All staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

• Understanding of Catholic identity: I recognise what Catholic identity means for CAFOD’s fundraising communications
• Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve

Working together

• Managing ourselves: I am a self-starter; willing to take responsibility, get the work done, and make the best use of my time and capabilities
• Working with others: I help the team and CAFOD to achieve our goals. I work with others openly and collaboratively and without bias
• Communicating: I handle personal circumstances with sensitivity and deliver well-constructed, tailored communications. I understand how marketing principles apply to fundraising communications

Making change happen

• Managing resources: I use information systems and processes to ensure work is completed and recorded efficiently
• Achieving results: I keep focused on the work to be done
• Managing our performance: I provide and seek regular constructive feedback on my performance
• Taking the lead: I lead on my own pieces of work and try to resolve challenges independently

Job-specific competencies

• Experience using supporter or customer databases to monitor or utilise data
• Proven supporter or customer service experience
• An understanding of how to motivate supporters to continue engaging and donating

Desirable Criteria

• Experience in digital marketing and the Salesforce CRM system would be useful

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

Job Title: Corporate Partnerships Officer

Reporting To: Corporate Partnerships Manager 

Salary Range: £30,000 - £33,000

Contract Type: Permanent

Location: Hybrid – London (Old Street, Canary Wharf)

Working days/hours per week: 35 hours per week, 9am – 5pm, Monday – Friday

Requirements:  As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. 

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

A large professional service’s firm’s employees have chosen FareShare as its chosen Charity of the Year for the next three years. The partnership will enable FareShare to redistribute even more good-to-eat surplus food that would otherwise go to waste, helping us to address food insecurity whilst tackling the environment issue of food waste.

This role will support the partner’s 16,000+ employees to help raise £1.5m, by inspiring colleagues up and down the country to get involved in office fundraising, challenge events or volunteer at one of FareShare’s 18 Network Partners.

To be successful in this role, you will have a proven track record of building relationships and ideally have experience of delivering a variety of fundraising activity in either a Corporate Partnerships or Community fundraising role. You will have excellent communication skills and thrive in a busy work environment. 

Duties and Responsibilities 

Implement the delivery of the regional employee fundraising strategy 

• Engage, inspire and support their corporate partner’s employees across the country to raise £1.5m through office based fundraising activity and challenge events.
• Build meaningful and effective relationships with each of the firm’s offices to achieve their fundraising goals.
• Co-ordinate the sign-up process for the partners specific challenge events including promoting opportunities, managing the end-to-end on boarding process and stewardship of participants. 
• Support employees to deliver office based fundraising activity including sending out materials, thanking plans and attending in person events.
• Lead and manage the Charity Champion network including chairing meetings, responding to enquiries and supporting with the planning of fundraising events.
• Regularly present compelling stories about the impact of FareShare’s work to all levels of the company, clients and suppliers. 
• Work closely with internal Fundraising teams and FareShare’s Network partners to ensure that all opportunities are maximised on.

Support the Corporate Partnerships Manager with the delivery of the national fundraising strategy.

• Play a proactive role in delivering the partnership governance including supporting the preparation of internal and external meetings, working collaboratively with all stakeholders and helping to develop annual fundraising plans.
• Support with the co-ordination and delivery of firm wide national fundraising events such as walks and payroll giving appeals.
• Support internal teams with the Marketing and Communications plans for the partnership.
• Support annual budgeting and planning in line with the fundraising team’s strategic objectives. 
• Produce high quality communications and reports for the partnership - delivering excellent account management through the highest levels of supporter centred stewardship.  

Finance and income reconciliation: 

• Accurately manage the partnership income reconciliation process across multiple income streams and platforms.
• Manage and work within FareShare’s IT systems and data guidelines.
• Represent Fundraising where required on internal working groups.

Legal and Compliance: 

• Ensure that the partnership is compliant with Charity Regulation and Fundraising Code of Conduct.  
• Keep up to date with the latest legal charity compliance

Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.

Closing date for applications: 24th April 2026, 23:59 (BST)   

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent 

Location: Flexible (remote or London-based), with regular business travel; preference given to candidates based in the South of England/Midlands, as business travel is predominantly within these regions

Salary: £35,000 – £38,000 – depending on experience 

Start date: ASAP 

Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.

Who we are 

Scriptoria is a values-driven, ethically focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings.

Who we're looking for 

We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.

Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.

This role will offer a range of experiences and the opportunity to contribute to the diverse range of services that Scriptoria provides.

Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients.

Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development.

Your role will include:

• Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data 

• Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data

• Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists 

• Contributing to business development across the company, including marketing and client outreach.

Working with Scriptoria 

Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses.

Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08:30–17:30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients.

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas. 

This role requires regular business travel and overnight stays to deliver training courses (mostly in the UK, estimated 2 to 8 days per month). Most in-person training is delivered across the South of England and the Midlands (typically within around 2 hours’ travel of London). The role may also involve international travel, including to developing countries (in line with UK government guidance). Applicants must be willing to travel and stay overnight as required and be based in a location with good transport links to key training locations such as London, Birmingham and Cambridge.

Key skills and experience 

Essential 

Qualifications and skills 

• A PhD in a quantitative STEM research subject 

• 2 years minimum of postdoc/industry experience (in a research or research-support role) 

• A strong understanding of research processes and data analysis and management 

• A demonstrated talent for writing - including writing journal articles and writing for non-specialists 

• At least one first-author paper in a peer-reviewed journal 

• Experience delivering live training/teaching courses 

• An excellent, practical knowledge of MS Excel and MS PowerPoint 

• Excellent English language skills, to the standard of a native speaker 

• The right to work in the UK.

Characteristics and interests 

• A friendly, open personality (bright, resilient, cheerful, confident) 

• A passion for international development and building researchers’ skills 

• An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role) 

• A willingness to travel and to take a flexible approach to working hours when travelling 

• The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person 

• The ability to work very well under pressure and self-manage 

• The ability to juggle multiple tasks and work alongside the company Directors. 

Desirable 

• Experience working on collaborative research projects with international partners 

• Experience working with programs such as Microsoft SharePoint, Power BI, or other knowledge management tools

• Experience with statistical analysis in R 

• Experience in grant writing and/or grant management 

• Experience writing communications materials that translate science for non-specialists and encourage engagement. 

Salary and annual leave 

Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: Royal Borough of Kensington and Chelsea (RBKC). Please note that this service has no step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week on a rota Monday to Sunday and will include bank holiday working, hours will range between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work outside these hours as per service and resident requirements. 

About the Role

Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to gain support for them make a change to enable greater independence and recovery.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals. 

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings.
• Support residents to achieve their desired goals/outcomes in various ways.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary.
• Keep support plans updated on our online portals as appropriate.
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About You

We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs. 

What are we looking for:

• Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Full time, 35 hours per week

Permanent

Grade DL, Salary £46,949.35 per annum

Location: Euston, London (hybrid working, minimum two days per week in the London office, including Thursdays)

Closing date: 9.00am, Monday 27 April

Interview date: Week commencing 04 May or 11 May TBC

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional with experience working on policy issues related to data, digital and AI to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest changes and challenges faced by the NHS in its history, with a particular focus on supporting general practice to engage with and respond to dynamic digital developments. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for data, digital and AI related policy areas affecting general practice, as well as engaging on a range of policy areas as required.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

Please find the full Job Description in the downloadable Candidate Pack.

To apply, please click 'Quick Apply' and complete the application form on the Vacancies page on the RCGP website.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                            ~ Building a sustainable future for general practice ~