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Closing in 6 days
Age UK Merton, CR4, Mitcham (On-site)
Pro rata £17,316 - £18,235 (FTE is £28,860 - £30,391)
Posted 3 weeks ago

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Closing in 3 days
Breast Cancer Now, London (Hybrid)
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Prospectus, Remote
Circa £62,000 per annum
Posted 3 days ago
Closing in 5 days
The British Academy, Greater London (Hybrid)
£31,116 per annum
Posted 1 week ago
Page 15 of 32
CR4, Mitcham (On-site)
Pro rata £17,316 - £18,235 (FTE is £28,860 - £30,391)
Part-time (22.5 per week)
Contract (12 months)
Job description

The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.

In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.

The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.

Organisation
Age UK Merton View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 09 April 2026
Closing date: 08 May 2026 at 15:22
Tags: Administration, Advice / Information, Customer Service, CRM, Customer support, Data Entry, Data Protection, Engagement / Outreach, Research

The client requests no contact from agencies or media sales.