Learning and development manager jobs in Royston, hertfordshire

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:  

Service Design & Delivery  

Working closely with the Head of START, contribute to the planning and rollout of the START Programme  

In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families

Implement the new service model, workflows, triage process and beneficiary journey 

Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback 

Manage your own caseload with support from Head of START programme 

Team Leadership & Development  

Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand) 

Ensure an ongoing focus on your own learning and development, always creating space for reflective practice  

Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth

 Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives 

Collaboration & Partnership  

Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support. 

Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals 

Monitoring & Evaluation  

Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions 

Work with your direct support to use evidence and insights gathered to adapt and improve the service over time 

Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions  

Contribution to Charity-Wide Goals  

Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

Act as a representative of Scotty’s at sector events or external meetings where appropriate 

Support content development by sharing anonymised stories, insights, and themes  

The 30-day goals for this role are: 

Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.  

Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.  

The 60-day goals for this role are: 

Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.  

Supported the Head of START to implement the new casework programme and beneficiary journeys.   

Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme. 

Contributed to the design of a light CRM for initial use in START casework.   

Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.   

Started the training plan for new START caseworkers.  

The 90-day goals for this role are: 

Supported the launch of the new START Programme alongside Scotty’s team members.   

Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.   

Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.  

Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced. 

About You: 

Must-Have 

Experience in service delivery, casework, and personalised support services 

Ability to work independently and manage a busy, varied caseload 

A compassionate and person-centred approach to casework 

Excellent organisational and communication skills 

A clear understanding of safeguarding vulnerable adults 

Nice-to-Have  

Familiarity with military family life or bereavement support 

Background in information, advice and guidance within the charity or statutory sector 

An understanding of the importance of service co-design with users or lived experience groups 

Additional Information

The role will require some evening or weekend work

Enhanced DBS check required

Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.

Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.

Donor Acquisition (30%)

1. Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
4. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

Regular Giving (20%)

1. As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
2. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
3. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.

Legacy and In-Memoriam Giving (20%)

1. Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
2. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.

New product testing (20%)

a.  Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.

b.  Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

For full details, please download the recruitment pack.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Team Lead – Connect To Work (IPS Employment Advice)
Reference: 351
Salary: £33,000 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base(s): One of Hertfordshire Mind Network’s (HMN) Wellbeing Centres

About the Service

Herts Mind Network is a new delivery partner of Hertfordshire’s ‘Connect To Work’ programme, overseen by Step2Skills, Hertfordshire County Council.

The Connect to Work programme has launched in Hertfordshire in August 2025 and is designed to support residents with disabilities, health conditions, or complex barriers into meaningful employment.

This UK Government-funded programme is part of a nationwide effort to reduce economic inactivity and promote inclusive workplaces.

Connect to Work is a personalised Supported Employment programme that pairs eligible individuals with dedicated Employment Advisors.

About the Role

As a Team Lead you will deliver the Individual Placement and Support (IPS) model to meet individuals regularly to understand an individual’s skills, strengths and goals; developing clear action plans; provide practical support; and co-create personalised action plans, whilst also overseeing the day-to-day management of our team of Employment Advisors.

The programme provides structured, 1:1 and group based person centred support to build confidence, motivation and resilience, to help individuals work towards clear, work‑related goals.

You will also engage with employers to identify suitable opportunities, arrange interviews, and offer ongoing support to both individuals and employers to promote successful job retention; whilst advocating for individuals to de-stigmatise mental health.

You may also work with a small number of individuals who are already in work to sustain and thrive in their employment.

As a Team Lead you will be responsible for:

• Line management of 4 countywide employment advisors
• Supporting the Services Manager with effective running of the Connect To Work service.
• Delivering effective 1:1 and group person centred employment support to individuals looking for work
• Overall operational responsibility to deliver the programme
• Accurate and timely record keeping to demonstrate activity and impact
• Ensuring high-quality support is delivered at all times, aligned with HMN values

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Friday 15th May 2026.
Interviews to be held on Thursday 21st May at our Watford Wellbeing Centre.
N.B. Please quote reference number 351 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

This is a new role, working remotely from the UK and reporting to the Directors to handle the increased financial and logistics workflow of the organisation as we embark on a new 18-month EU-funded grant. In this respect, the role involves day to day operational and financial administration but is also an opportunity for a flexible and pro-active person to support the organisation’s development and expand its capabilities, and also to engage with project partners and learn more about our work. While this is a fixed term contract, the role may be extended (subject to funding) and evolve to meet changing needs. As a small team, we are open to flexible working. 

Grant management:

• Financial administration: ensure accurate records and supporting documentation is kept for all financial transactions, including regular entry of data into the relevant financial and budget management systems.
• Manage sub-grants to partners and consultants as allowed for within project budgets, ensuring timely receipt and processing of financial reports, and checking accuracy of invoices, timesheets, receipts and all supporting documentation, contracts, etc. in line with donor requirements.
• Budget monitoring and tracking: Preparing monthly forecasts and expenditure updates, to enable timely and efficient expenditure of project funds in accordance with the deliverables and budgets in grant contracts.
• Prepare quarterly financial reports for donors ensuring accuracy, accountability and alignment with donor contract requirements and Indie Peace policies.

Logistics support: Supporting the organisation and financial administration of Indie Peace project initiatives. Includes:

• Remote support in organising events, meetings and project activities in the regions where Indie Peace works, e.g. arranging meeting/conference venues within budget limitations, organising transport/accommodation bookings, ensuring documentation is in place (e.g. financial documentation, participant lists, etc.).
• Support Indie Peace Directors’ activities while travelling on business, as required, including supporting logistics, preparing expense reports with supporting receipts, maintaining timesheets, etc.

Other:

• Entry of financial transactions into accounting software, ensuring all financial records are recorded and all payments reconciled in a timely manner.
• Prepare monthly expense and financial reports, maintaining and updating cash flow forecast.
• General administrative support as agreed.

Line-management and relationships: While the position works with both Directors of the organisation, day to day line management and supervision is provided by the Director responsible for operations. Other people the post will need to liaise or maintain communication with on a regular basis include: in-country partners, consultants, and donor representatives. While this is a remote role, we would require occasional in-person meetings, usually in London which is where Indie Peace is based. 

EXPERIENCE: Minimum of two years of proven experience in UK-based international non-profit organisation, involving financial management of EU grants.

Related Skills or Knowledge:

• Experience of EU grants and financial management.
• Experience in reporting and accounting in the not-for-profit sector, including donor reporting.
• Experience with budget monitoring and oversight.
• Experience of a range of finance functions (bookkeeping, reporting, audit, etc.).
• Experience of systems management (financial or otherwise)
• High level of professionalism and attention to detail.
• Ability to work on own initiative.
• Proficiency in MS Office Applications, especially Word and Excel, is required.
• Experience using accounting software, such as Xero.
• Ability to communicate effectively. Strong written and oral skills in English. Russian is a strong advantage.

Contract hours and time-frame: 15 months (July 2026 – September 2027) fixed term contract.

• £60,535 per annum
• Full time, 35 hours per week
• Fixed term contract expected to end in July 2027
• South West

About the role

Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across the South West, supporting them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

For further information and details of how to apply, please visit the website via the apply button.  CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 13 May 2026.
Shortlisting outcome: w/c 18 May 2026.
Interview date: 28 May 2026 (in person in Exeter).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. For further information on how we apply the scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

Work with us

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
• Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
• Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
• Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.

About you

• You’ll have experience creating engaging and creative content across multiple digital and physical formats.  
• You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.  
• You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 
• Collaborative: We achieve better outcomes by working together. 
• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 
• Bold: We are bold, brave, and progressive 
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

The People & Culture Director is responsible for leading the People Team, business partnering with the SLT to provide strategic, operational and change leadership across the charity.

This role will lead all people, culture, and organisational development activities across Ygam, ensuring they are aligned with Ygam’s values, strategy, and statutory responsibilities as a UK charity employer.

Success will be consolidating and building upon our existing structures to deliver a high‑performing, values‑driven, and inclusive culture which enables Ygam to achieve our objectives both now and in the longer-term

As a trusted member of the Senior Leadership Team (SLT), the postholder will act as a coach, adviser, and culture‑builder—championing equity, wellbeing, safeguarding, and effective leadership and line management across the charity, as well as playing a full role in cross-SLT pieces of work.

The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days.

Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.

Who are we looking for?

This post sits on the Senior Leadership Team (SLT).  We are looking for a senior.  experienced, credible, and values‑driven people director, who combines strategic insight with a deeply human approach.

You will be someone who believes that culture is created through everyday behaviours, relationships, and decisions, and who is comfortable working with complexity, ambiguity, and change.

You will bring significant leadership experience at this level across the full HR and People brief. as well as strong professional judgement alongside empathy, curiosity, and humility. You will be a confident self-starter able to challenge constructively while building trust at all levels of the organisation.

Above all, you will share our commitment to high-performing culture that is driven by our mission and values and be motivated by the opportunity to help create a workplace where people and volunteers feel safe, supported, included, and able to do their best work.

Work with us

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
• Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
• Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
• Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.

About you

• You’ll have experience creating engaging and creative content across multiple digital and physical formats.  
• You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.  
• You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 
• Collaborative: We achieve better outcomes by working together. 
• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 
• Bold: We are bold, brave, and progressive 
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.   

Role Mission. 

To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.  

This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.  

The key responsibilities of this role are:  

Impact Measurement  

• Develop and maintain frameworks to measure the outcomes of all services and programmes.  

• Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.  

• Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.  

• Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.  

Research & Insight  

• Lead internal research projects using beneficiary data, surveys, and feedback loops.  

• Scope and manage external research partnerships with academic institutions or sector bodies.  

• Design and deliver surveys to beneficiaries and the wider bereaved military community  

• Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.  

• Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).  

• Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.  

• Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors. 

Communication of Impact  

• Create clear, accessible insight reports and data summaries for internal and external use  

• Lead the delivery of the annual Impact Report (content, structure, coordination with teams).  

• Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.  

• Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.  

Learning & Collaboration  

• Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.  

• Contribute to team training on evaluation, feedback collection, and outcomes thinking.  

• Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.  

Policy (Light Touch)  

• Track key developments in bereavement, the Armed Forces, and children, young people and families policy  

• Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission  

• Build relationships with other research and impact professionals in the sector  

The 30-day goals for this role are: 

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

• Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.  

• Reviewing research and data produced by the charity and related external research previously published.  

• Understand the data structure and reporting capabilities of Salesforce (CRM).  

• Understand existing commitments (e.g. funder report, impact reports etc).  

• Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).  

The 60-day goals for this role are: 

• Audit current data quality and gaps across the F-Team Programmes.  

• Worked with the Families Team to develop the first adult lived experience advisory group.   

• Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.  

• Identified 1-2 relevant conferences or forums for Scotty’s to present at.  

• Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements. 

The 90-day goals for this role are: 

• Held at least 1 adult lived experience advisory group session.  

• Created and shared the first quarterly Impact Review for internal use.   

• Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.  

• Proposed an outline for the Annual Family Feedback Survey in September.  

• Start to co-ordinate the 2026 Impact Report 

About You 

Must-Have  

Proven experience in research and impact evaluation, ideally in the charity or public sector  

Strong skills in data collection, survey design, and analysis  

Excellent written communication and reporting skills  

Able to translate data into real-world insight  

Experience of CRM databases and producing reports from them 

Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production 

Nice-to-Have  

Experience working with or around the Armed Forces community  

Understanding of trauma-informed or bereavement support practices  

Experience producing Impact Reports or funding insight packs  

Familiarity with Salesforce or CRM data tools  

Some knowledge of public policy or third sector trends  

Additional Information

• The role may require occasional evening or weekend work

• Enhanced DBS check required

• Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Department: Communications & Public Affairs

Contract type: Permanent 

Hours: 37 hours per week

Salary: Circa £30,000 per annum

Location:  Home Based (UK wide travel as required) 

The Role:

The Digital Content Officer will support the implementation of digital communications plans that will help NFCC to deliver on its vision of being a digital first service to support fire and rescue services and the communities they serve. This will include developing and enhancing NFCC’s digital presence across the corporate website, online engagement platforms, and wider online and social media channels. The postholder will work to support the Digital Communications Manager and wider Communications team in the implementation of our Digital Communications Strategy which seeks to establish NFCC platforms as the go-to place on information about our work and resources. They will work closely with the Content and Guidance, IT and Digital Transformation teams, and other departments, to help establish and maintain a standard of excellence across website content, social media, and elements of digital design. 

What you will be doing:

Website content 

• Upload content across NFCC’s website and NFCC Connect, ensuring it is well-structured and aligned with NFCC’s style, accessibility and quality standards 

• Be involved in the development of web templates to support a variety of NFCC products

• Work within bespoke Wordpress modules to implement agreed edits and upload content 

• Work with content owners to make best use of existing branding guidelines and templates for NFCC products.

• Work with internal content owners to prepare and publish digital content, ensuring consistent style and adherence to NFCC brand guidelines. 

• Ensure all NFCC content adheres to WCAG2.2 AA standards 

 Social Media

• Schedule, publish and monitor social media content across NFCC’s channels (currently X, Facebook, LinkedIn and YouTube), ensuring posts are timely, engaging and consistent with agreed communication plans. 

• Identify opportunities for promotion of NFCC products and fire and rescue service activities in a coordinated way across digital platforms

• Working closely with the media team, identify engagement opportunities by monitoring news, sector developments and platform activity. 

• Track and flag emerging issues, misinformation risks or reputational concerns across social platforms.

Digital Design & Asset Production

• Produce and edit basic digital assets (e.g., social graphics, web banners, visuals for newsletters), following NFCC brand and design templates. 

• Collaborate with colleagues to prepare materials for campaigns, webinars, and NFCC events. 

Additional Duties

• Provide wider communications support when required, including drafting short articles, internal updates, and member communications. 

• Participate in NFCC events, conferences, team away days and in-person meetings as required (travel costs covered). 

• Undertake other duties consistent with the role’s purpose, supporting the overall aims of the Communications and Public Affairs team. 

Who we are looking for:

• Demonstrable experience of Wordpress or similar content management systems (CMS) 

• Understanding and proven ability to use HTML to adapt web content where needed

• Experience of delivering projects in a communications environment. 

• A working knowledge of digital concepts and best practice including digital design, accessibility, user experience (UX) design and user interface (UI) design. 

• Experience in designing and delivering graphics, editing images, and basic web design. 

• Experience using the Adobe suite, especially Illustrator, PremierPro, and InDesign or functionally similar software.

• An understanding of copywriting and editing suitable for a range of digital platforms. 

• Proven track record in successfully driving social media activity as part of an integrated digital communications plan. 

• Ability to work to tight deadlines and maintain focus on longer-term priorities. 

• Excellent wider digital skills including competent use of the entire M365 suite 

• Commitment to professional development and a ‘returning with learning’ programme to support the wider development of the Comms team. 

If you think this could be the role for you, please have a look at the Job Description and apply.

What you can expect: 

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.

We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan, access to an Employee Assistance Programme and flexible working. 

How to apply:

If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button below. Please note, CV’s will not be accepted for this position.

Closing Date:  17th May 2026  

Interviews:Week commencing 1st June and week commencing 8th June 2026 (via Microsoft Teams) 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Bid Coordinator

Contracted Days: [5 days per week]

About Offploy:

Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.

Role Purpose

To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.

The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.

Key Responsibilities

1. Opportunity Monitoring & Market Intelligence

• Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
• Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
• Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
• Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
• Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
• Conduct early-stage opportunity research including:
  • Contract history and incumbent analysis
  • Buyer behaviour and award trends
  • Estimated contract value benchmarking
  • Local delivery landscape and competitor mapping
• Prepare opportunity summaries to inform bid/no-bid discussions

2. Pre-Bid & Qualification Support

• Support bid/no-bid qualification processes
• Draft opportunity summaries for internal review
• Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
• Coordinate clarification questions where required

3. Bid Compliance & Submission Management

• Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
• Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
• Ensure all attachments are current and correctly formatted
• Manage portal uploads and submission checks
• Conduct final compliance reviews before submission
• Maintain submission records and audit trail

4. Bid Toolkit & Content Library Management

• Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
• Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
• Coordinate with Operations to gather up-to-date impact data and testimonials
• Version control all key documents
• Ensure alignment between toolkit content and organisational messaging

5. Writing & Development Support

• Provide light-touch drafting support for lower-risk questions
• Adapt standard responses to specific tenders
• Support editing, formatting and proofreading of submissions
• Assist in formatting submissions for clarity and consistency
• Support post-award review documentation and lessons learned logs

6. Reporting & Continuous Improvement

• Support quarterly pipeline reporting
• Track win rates and conversion trends
• Log feedback from unsuccessful bids and support thematic analysis

7. Repeatable Tasks by Cadence

Daily

• Check procurement portals and Stotles alerts for new or updated opportunities
• Monitor active submission deadlines and flag any risks to the Senior Bid Manager
• Update Salesforce with any status changes or new intelligence

Weekly

• Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
• Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
• Review and progress any live clarification questions or portal correspondence
• Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)

Monthly

• Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
• Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
• Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
• Update Salesforce with any new bid outcomes (awards, losses, withdrawals)

Quarterly

• Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
• Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy

Person Specification

Essential

• Strong organisational and deadline management skills
• Experience working with procurement portals
• High attention to detail, particularly in compliance documentation
• Ability to analyse information and summarise key points clearly
• Strong written communication skills

Desirable

• Experience in bid coordination, tender administration or similar role
• Experience within employability, social justice, or public sector contracts
• Familiarity with Salesforce or CRM systems
• Experience supporting SQ/PQQ completion
• Understanding of public procurement processes in the UK

Fundraising Officer 

Salary:  £29,409 - £31,656 

plus £312 p.a working from home allowance (see below for more details on remuneration)

Contract : Full time, permanent, remote first, home-based. 

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. 

Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression automatically available (depending on starting point) 

Purpose of the Role: 

Fundraising plays an important role in the sustainability of Voice 21 and our ambitious new strategy aims to double our voluntary income to £2M by 2030. This new post of Fundraising Officer has been created to support the Head of Fundraising and wider leadership team with operations across high value fundraising streams – grant-making trusts and foundations, philanthropy and corporate partnerships. 

You will be responsible for researching potential funders, maintaining accurate records of fundraising contacts and activities, helping to build and maintain relationships with current and prospective funders, producing compelling reports for our funders and engaging communications for fundraising audiences, and creating and project managing inspiring engagement opportunities, including events, for current and prospective supporters.

The successful candidate will ideally have previous experience working in a fundraising team – or else bring compelling transferable skills from a comparable, external-facing role. You will need to demonstrate that you can build and maintain great relationships with people at all levels, both internally with colleagues across the organisation, and with external high value stakeholders. Competent organisational skills are a must, with the ability to anticipate needs and exceed expectations. You will obviously need excellent communication skills too, including being able to write well and edit wisely (without depending on AI!) 

This varied role will offer plenty of opportunities to develop new skills and build your high value fundraising experience. It would suit an ambitious, motivated fundraiser who is driven by Voice 21’s mission and is looking to develop their career in the sector.

Key Responsibility of the Role: 

• Researching grant-making trust and foundations, maintaining a prospect pipeline, and developing and submitting funding applications.

• Managing reporting cycles and producing reports for funders.

• Maintaining the fundraising database (Salesforce), ensuring departmental data is accurate and up to date. 

• Organising engagement opportunities, including events, for prospects and/or funders, with oversight from the Head of Fundraising.

• Building and maintaining strong, sustainable relationships with fundraising contacts, ensuring excellent engagement and stewardship. 

• Supporting the Corporate Partnerships Lead as needed with corporate fundraising activities.

• Providing operational support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.

• Working collaboratively across the organisation to raise the profile of fundraising and to maximise opportunities.

• Other administrative tasks as required to support the fundraising team.
   

This job will require that you have: 

Essential: 

• Good understanding of the fundamentals of high value fundraising, with some previous experience working in a fundraising team to raise income to a target. 

• Experience of researching potential funders/donors and of successfully identifying great leads/prospects.

• Excellent written communication skills, with ability to translate complex information into simple and compelling narratives appropriate for the intended audience.

• Excellent interpersonal skills, with the ability to build and maintain productive relationships at all levels. 

• Strong organisational skills and the ability to manage multiple priorities effectively. Comfortable working in a fast-paced, iterative culture, working across lots of different projects/activities. 

• Self-motivated, comfortable working autonomously, and able to take ownership of own performance.

Desirable: 

• Experience of using Salesforce (or another CRM system) to manage contacts and pipelines, track performance, and report on outcomes.

• Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.

Who you’ll work with: Your line manager will be the Head of Fundraising and you will work alongside a Corporate Partnership Lead. The fundraising team of 3 sits in the Operations Directorate.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses. 

Contract: Permanent, subject to successful probation review after six months.

Application details 

To apply:

Please submit your most recent CV and covering letter, considering the suggestion below:

Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role and giving concrete examples of the impact you have had in your current role. Applicants who do not demonstrate their capability and competency in the key areas of responsibility are unlikely to progress to interview.

Closing date:  8th May 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received

Interview dates: TBC 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.

Location - Hybrid (based at home or local community) with regular travel in the South of England 

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

· Salary: £18,696 (3 days)/£24,928 (4 days)

· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Monday 11 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?

Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.

We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel.  You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.

We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities.  This role will join a team of existing VLSOs across the  East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.

We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs.  Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills. 

For an informal discussion please contact Anne Germany 07935-065716.