Learning and development officer jobs in Nottingham

We are seeking a dynamic and highly motivated individual with excellent administration skills who will be the first point of contact for Chair, Trustees, CEO and Senior Management Team. 

This role will work closely with the CEO to develop and maintain effective administrative procedures that ensure excellent communications, support organisational governance and contribute to the successful development of the organisation 

You will ideally have experience of working within the charity sector and a strong awareness of Governance activities. 

You will forge and maintain strong working relationships across the team, membership, and stakeholders. 

You will be central in supporting HLP’s administrative function and will help to progress continued growth. 

You will have experience of working within a fast-paced and proactive team and enjoy engaging with a wide range of stakeholders. 

The role is predominantly home-based with some travel to meetings and events.  

We offer attractive staff benefits including 25 days’ annual leave (pro rata to 15 hours per week), a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity. 

Ready for a role where your psychology can genuinely shape a developing service? PATH is growing, and we’re looking for a Clinical Psychologist who is energised by complexity, values-led practice, and the chance to build something alongside a passionate team. This is an exciting moment to join us—bringing your ideas, your therapeutic skill, and your professional leadership to a service that is ambitious about outcomes and relentless about care and compassion. 
 
We’re proud to be part of an Ofsted rated Outstanding provision, and we’re investing in psychological thinking as a central part of how we work. If you’re looking for a post with space for creativity, strong multi-disciplinary relationships, and real opportunity to develop specialist expertise, PATH could be the right next step. 

We warmly welcome applicants with strong knowledge of neurodiversity, early trauma and the experiences of adopted and care-experienced people, including those with lived or professional expertise. 

A values-based team you’ll want to be part of

You’ll be joining a warm, supportive and highly committed group of professionals who care deeply about the people we serve and the quality of our practice. We work collaboratively—sharing thinking, holding risk together, and making space for reflection even when we’re working at pace. Psychological safety matters here: you’ll have access to supervision, peer support and opportunities for CPD. 

What you’ll bring 

• Professional expertise in psychological assessment, formulation, intervention and consultation, grounded in ethical and evidence-based practice. 

• Confidence with complexity—able to hold risk, uncertainty and co-occurring needs, while staying compassionate and person-centred. 

• At least two therapeutic modalities relevant to this sector (e.g., CBT, ACT, CFT, DBT-informed approaches, systemic/family therapy, EMDR, or other trauma-focused therapies), and the ability to integrate approaches thoughtfully. 

• Collaborative team working—you enjoy working across disciplines and with partner agencies, contributing to shared plans and shared outcomes. 

• Agility and pace—able to prioritise, adapt and respond to changing needs while maintaining high clinical standards and clear documentation. 

• A development mindset—motivation to contribute to a growing hub, improve pathways, and evaluate impact using outcomes and feedback. 

We’re also happy to discuss the opportunity with clinical / counselling psychologists who may be earlier in their career. If you can demonstrate a strong commitment to this sector—through relevant placements, roles, voluntary work, research, reflective learning, or lived experience that informs your practice—we would welcome a conversation. We’re interested in potential as well as experience: your values, your curiosity, and the way you work with people and systems matter to us. 

ROLE PROFILE

JOB TITLE:

Clinical Psychologist

ACCOUNTABLE TO:

Clinical Lead

RESPONSIBLE TO:

Clinical Director

HOURS OF WORK:

Full time / Part time

LOCATION:

Remote working with travel flexibility

DURATION:

Permanent

SALARY / GRADE:

Grade 8 £43,471 - £59,389(pro rata for part time)

KEY WORKING RELATIONSHIPS

•      Clinical Director and PATH Clinical Lead
•      PATH team
•      AUK staff
•      Children and adults accessing our services
•      Referrers and external agencies as appropriate

MAIN DUTIES AND RESPONSIBILITIES

·Deliver high-quality psychological assessment, formulation and intervention for the PATH client group.

·Provide specialist advice, consultation and reflective practice to colleagues and partner services.

·Facilitating reflective groups for families referred to PATH.

·Identify and manage safeguarding risk in line with AUK policies.

·Contribute to multidisciplinary formulation and intervention planning.

·Support service development, evaluation and quality improvement, using outcome measures and feedback.

·Maintain accurate clinical records and produce clear, timely reports for a range of audiences.

·Provide line management and/or supervision within the PATH team.

·Contribute to the training offer within Adoption UK

·To contribute to and maintain accurate records for those using the service on Adoption UK systems and ensuring compliance with both GDPR, safeguarding and confidentiality.

CRITERIA

Knowledge and Experience

•Experience of working with children and families experiencing the effects of trauma and attachment difficulties (Essential)

•Extensive experience of working within the field of mental health (Essential)

•Experience of working with adoption services (Essential)

•Experience of providing clinical supervision to staff and therapists delivering services to vulnerable families (Essential)

•Knowledge and experience of safeguarding process and procedures (Essential)

•Extensive experience and specialist training/accreditation in relevant subjects and differing types of therapy such as DDP, Theraplay, Neurodiversity, Life story, NVR (Desirable)

•Knowledge of adoption services including AGSGF processes (Desirable)

Qualifications and Education

•Doctoral Level Clinical Psychologist (Essential)

•Current registration with a professional body HCPC (Essential)

•Evidence of continuing professional development (Essential)

•Training in a range of therapeutic modalities e.g. NVR, DDP, Theraplay, Internal Family Systems, Sensory Attachment Intervention (Essential)

Skills and Abilities

•Leadership and support skills

•Group work skills

•A reflective and empowering approach

•Strong application of theory

•Creativity and innovative approach to service delivery

•A commitment to the voice of children and families

Accountability

•Consultant Clinical Psychologist

•Responsible for maintaining own professional standards

•Responsible for delivering practice within the policies and standards of the charity

Behaviours

•Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

•Contributes to an open and honest culture

•Supports, encourages, and motivates colleagues.

•Encourages challenge, creativity and innovation.

•Leads by example.

•Values transparency and consistency.

•Understands the role of individual and collective accountability.

•Actively contributes to Adoption UK’s mission.

•Has a clear understanding of other colleagues’ roles and responsibilities

•Shares skills and knowledge.

•Promotes Cross Functional team working.

•Offers outstanding service to members.

•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.

•Identifies and uses the most appropriate form of communication.

•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy

•Is responsive to colleagues, third party professionals and service users.

•Takes pride in own development.

•Enthusiastic and committed to achieving high standards and meeting agreed objectives.

•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.

Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

Please Note: You will not be eligible to apply unless you hold the L2 Award in Instructing Cycle Training and have worked for 5 years in cycle training. If you do not hold this qualification your application will automatically rejected. 

• Lead the Trust’s strategic development work supporting our 2025–2035 strategic ambitions.
• Drive innovation across the Bikeability programme — including training guidance, evidence-based pilots, and digital learning products.
• Use your expertise as a qualified cycle training instructor to shape improvements to national training delivery.
• Support research, evaluation and evidence generation to ensure the programme remains future-focused and impactful.
• Represent the Trust at national forums, government meetings, conferences, and sector events.
• Manage development budgets, oversee project governance, and contribute to strategic decision-making.
• Ideal for someone with quality assurance experience, a strong background in qualification design and evaluation, and a proven track record of delivering innovative, high-impact projects.

We expect to hold interviews on either 10th or 13th April but we may do rolling interviews. 

Working at White Ribbon UK

White Ribbon UK is the leading organisation working to prevent men’s violence against women and girls by promoting equality, positive masculinity, and healthy relationships. Our work transforms communities and workplaces and makes a real difference in ending violence. We reach many thousands of people, but we can’t do any of this without passionate and highly effective people working within our team.

We’re a registered charity headquartered in West Yorkshire.

Opportunities

Accreditation & Training Officer

We are looking for someone who can deliver high quality training to adults and young people in the workplace and community settings. You will be comfortable managing groups discussing sensitive issues and difficult topics.

You will be selling accreditation and training and encouraging organisations to engage with us. You will be guiding workplaces to develop an Action Plan which delivers impact on the ground.

This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. 

£31,793.01 per annum

Full-time

Permanent

About White Ribbon UK

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. This post requires travel to attend events and meetings throughout England and Wales.

You will work closely with the Business Development Manager, work collaboratively with internal teams and external stakeholders.

Application Instructions

To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, Debbie Kershaw. The closing date for applications is Monday 20th April 2026 at 9 am. Interviews - First round 27th April 2026 (online), Interviews second round Wednesday 6th May 2026 (in person at our Hebden Bridge Offices).

Does this sound like you?

If you love being outdoors, enjoy talking to people and have amazing organisation skills, then our Events Fundraising Officer role is for you. Each year, almost 1,000 people take part in a Youth Adventure Challenge Event. We are looking for a dynamic Events Fundraising Officer to help recruit and support our fundraisers, assist with the organisation of events and help us to develop this significant income stream.

Working alongside the Challenge Events Manager, the Events Fundraising Officer is instrumental in every step of delivering well-managed, fun and safe events for our corporate partners and event participants, as well as ensuring the fundraising success of each event.

Excellent communication and people skills will be essential as you will play a key role in building up relationships with the clients, the participants and their supporters. Furthermore, you will be involved in the whole process of event organisation, including developing the event, preparing the resources, helping with logistics, maintaining accurate records, reporting and banking and thanking. 

The Fundraising Officer must be self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent inter-personal skills and enjoy being outdoors.  Paid or voluntary experience in a fundraising environment is essential.  This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Role purpose

You are responsible for planning, delivering and evaluating the Sector Connected Leaders Programme which is a new scheme and in a pilot stage. The role combines project management, stakeholder coordination and delivery of high-quality events and learning activity across the UK nuclear sector. You hold day-to-day accountability for delivery, budget control and reporting.

Job Description and Job Specification

Job title: Project and Events Lead, Sector Connected Leaders Programme
Contract: Fixed term, 12 months, with the possibility of extension or transition to a permanent role, subject to funding and performance
Working pattern: 0.5 FTE, 17.5 hours a week. Flexibility on the working days / hours
Salary: £15,000 - £17,000 per annum (0.5 FTE, £30,000 - £34,000 FTE equivalent)
Annual leave entitlement: 25 days plus bank holidays, pro rata.  At 0.5 FTE this equates to 12.5 days annual leave plus bank holidays, calculated on a pro rata basis in line with NI policy.
Location: Wholly remote, UK based, with regular travel
Reporting to: CEO

Key Tasks

Programme and project delivery

• Plan and manage the end-to-end delivery of the 12-month pilot programme.
• Develop and maintain a delivery plan, milestones, risks and mitigations.
• Manage delivery within the approved budget.

Events and learning delivery

• Design and deliver a structured programme of in person events, webinars, workshops and site visits.
• Coordinate venues, logistics, suppliers and facilitators.

Stakeholder management

• Act as the primary liaison with the organisations from whom scheme participants will be recruited, including both Government departments and nuclear industry.
• Build effective relationships with sponsors, facilitators and participating organisations.
• Support organisations to endorse and release participants.

Participant management and communications

• Manage participant recruitment, onboarding and ongoing communications.
• Ensure a high-quality participant experience throughout the programme.
• Promote the programme through NI communications, events and conferences.

Monitoring, evaluation and reporting

• Define and track KPIs including participation, satisfaction, diversity and outcomes.
• Produce progress updates and a final evaluation report for NI leadership and the Board.
• Capture learning to inform a sustainable Year 2 delivery model.

Governance and representation

• Support steering group meetings and prepare clear papers and updates.
• Represent NI and the programme at sector events when required.
• Ensure alignment with NI membership, CPD and nuclear professionalism standards.

Person specification

Essential experience

• Proven experience in project or programme management.
• Experience delivering events, both in person and virtual.
• Experience managing budgets, suppliers and delivery schedules.
• Experience working with multiple stakeholders across organisations.
• Experience supporting learning, development or leadership programmes.

Essential skills and knowledge

• Strong organisational skills and attention to detail.
• Clear and confident written and verbal communication skills.
• Ability to manage competing priorities in a small team environment.
• Practical understanding of adult learning or blended learning delivery.
• Ability to work effectively in a pilot or evolving programme.

Essential behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across industry and government.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

• Experience of working with event management systems and applications.
• Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
• Knowledge of professional bodies, CPD frameworks or membership models.
• Experience commissioning or coordinating external facilitators or coaches.

Working requirements

• Ability to travel within the UK for a few events and site visits as required.
• Availability to work three days per week over a 12-month fixed term.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with monthly travel to London for team meetings.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

Informal discussion

For an informal and confidential discussion about the role, please contact:
Robert Gofton, CEO
 

About Chapter One 

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.

This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Key Responsibilities 

Partner Stewardship

• As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.

• Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.

• Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support. 

• Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.

• Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner. 

Partner/Volunteer Onboarding and Experience

• Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience. 

• Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest. 

• Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.

• Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.

• Working with Programme Manager team, Volunteer Support Team and IT team, to trouble shoot any issues arise. 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials

• Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles

• Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels

• Support the organisation of online and in person partner and volunteer recognition events

General

• Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases

• Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making

• Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager

• Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• A commitment to Chapter One’s mission and values. 

• Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent 

• Outstanding presentation skills, with the ability to excite and inspire an audience 

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels 

• Excellent organisational skills and attention to detail 

• An understanding of CSR/social value and employee engagement 

• An understanding of social media platforms, particularly LinkedIn. 

• Able to take personal accountability for own workload and for delivery of targets 

• A ‘can do’ and flexible approach with an ability adapt to changing priorities 

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data 

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more. 

You’ll be more successful in the role if you have: 

• Experience of using digital marketing platforms 

• Experience of working in the charity/non-profit sector 

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Detail your relevant experience, including clear examples.

2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed. 

3) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.

About the role

As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.

You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.

What you’ll be doing

• Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
• Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
• Supporting and managing Bid Development Officers.
• Contributing to regional business development plans and helping shape sustainable, innovative service models.
• Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
• Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
• Generating insight through data, evidence, and internal expertise to create winning proposals.
• Researching competitors and identifying what makes Rethink Mental Illness stand out.
• Supporting successful bids through structured handovers and mobilisation.
• Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.

What you’ll bring

Essential

• A strong track record of writing successful competitive bids or proposals.
• Excellent writing, critical thinking, and communication skills.
• The ability to interpret complex tender documents and understand commissioner expectations.
• Strong relationship-building skills and the ability to unite diverse teams.
• Knowledge of commissioning, current legislation, and best practice in mental health and social care.
• Experience constructing budgets and modelling service assumptions.
• Strong organisational and project‑management abilities, with flexibility to meet deadlines.
• Proficiency with Microsoft Office and excellent general IT skills.
• A values‑driven approach consistent with Rethink Mental Illness’ ethos.

Desirable

• Experience working within mental health, health, or social care sectors.
• Lived or professional experience related to mental health and wellbeing.

Why Rethink Mental Illness?

When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.

You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.

The funding environment has shifted fast. Alexandra Rose needs to be sharper, more strategic and more commercially literate than the traditional charity model allows. This role exists to make that happen.

We are looking for a senior funding leader who is comfortable operating as a “department of one” within a small but ambitious organisation. Trusts and Foundations prospecting and bid writing will form a core part of the role, working closely with the CEO and senior team. Beyond that, you will build and steward high-value funder relationships, develop and secure corporate partnerships aligned with our values, test new income models, and help us adapt confidently to a fast-changing landscape.

This is a senior leadership position. You will work closely with the CEO and Head of Finance to shape organisational direction and build a resilient, full-cost-recovery funding model that protects quality, depth and long-term impact.

This is a remote role, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK).

Key Responsibilities

 Strategic leadership

• Deliver the current funding strategy, which includes Trusts & Foundations grant funding, corporate donations, and testing new potential ways to generate income.
• Monitor sector trends, opportunities and risks, and reposition the charity as needed.
• Work closely with the CEO and Head of Finance to align income planning with organisational priorities and financial forecasting.
• Build simple, effective systems for pipeline development, forecasting and reporting.

 Trusts & Foundations

• Lead the trusts and foundations portfolio, working closely with the CEO to secure multi-year, core and expansion funding, including directly leading on the writing of funding bids. This will be a core part of the role.
• Develop compelling, well-evidenced funding proposals rooted in our mission and impact.
• Build strong, long-term relationships with funders.

 Corporate Donations & Partnerships

• Manage and grow existing corporate relationships, ensuring partnerships remain values-aligned, purposeful and mutually beneficial.
• Identify and develop new appropriate corporate donors and partners, informed by research into corporate giving, ESG and CSR trends.
• Shape and evolve a clear, credible and cost-effective corporate engagement offer that supports long-term organisational sustainability.

 New income streams

• Scope, test and (if viable) deliver new earned-income models, such as corporate engagement models.
• Develop proof-of-concept approaches and evaluate their feasibility.
• Support the organisation to diversify and strengthen its income base.

 Collaboration & leadership culture

• Serve as a key member of the Senior Management Team, contributing to organisation-wide strategy and decision-making.
• Build a transparent, mature, collaborative culture around income generation.
• Ensure the wider team understands funding opportunities, constraints and strategic choices.

Why join us?

• This is a chance to have real impact in an organisation that works practically and strategically to remove the barriers of affordability and accessibility to good food, with a focus on fruit and veg.

• A senior leadership role with real influence over the charity’s direction and sustainability.
• The chance to build and shape a future-facing income strategy in a charity committed to genuine systemic change.
• Remote working and genuine flexibility.
• Work that directly contributes to a fairer, healthier and more dignified food system.

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.

We’re looking for:

An experienced project manager who enjoys a flexible and iterative approach.

A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.

A values led bid writer who has experience of co-creating successful grant funding bids.

A creative thinker who enjoys a productive and responsive environment.

An enthusiastic collaborator who will build strong relationships with our team, members and partners.

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.

About the work

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.

We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.

Job purpose

To lead and deliver a range priority projects and funding bids for the charity.

The purpose of the role includes:

• To scope and deliver a range of projects to support both organisational and sector developments.
• To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
• To compile reviews, reports and options appraisals to aid effective decision making.
• To lead the development and submission of grant and trust funding opportunities.
• To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
• To ensure creative and flexible use of resources.

What you’ll bring to the role

• Strong project management skills, with experience delivering complex, multi-stakeholder work.
• Track record of delivering to achieve strategic goals and outcomes.
• Strong organisational skills, with the ability to prioritise, plan and manage risk.
• Ability to negotiate and influence.
• Experience of identifying funding opportunities and successfully bidding for grant funding.
• Able to work on own initiative and collaborate within a team.
• Strong interpersonal and communication skills.
• Excellent listening skills with the ability to take diverse opinions into account.
• Digitally literate and technologically curious, with experience of Microsoft Office and project software.
• Experience managing and monitoring budgets.
• Experience of facilitating events and workshops.
• Committed to engaging and co-creating with children, young people and families.
• Understanding of the role of libraries within communities.
• Experience of managing partnerships, subcontractors or commissioned work.
• Awareness of GDPR implications and requirements.

Personal qualities

• Empathetic, able to understand a variety of viewpoints that are different to their own.
• Calm under pressure and able to manage multiple priorities while maintaining quality.
• Confident in building relationships and constructively challenging where needed.
• Thrives when working collaboratively and taking responsibility for delivery.
• Trusts others and inspires trust.
• Ambitious for our charity, the library sector and for children and young people.
• Strategic thinker who can also absorb and analyse detailed information.
• Entrepreneurial, with the ability to spot opportunities and develop them.
• Asks for feedback and is able to accept and act on it to improve their own performance.
• Understanding of inclusion and its importance within a diverse society.
• Commitment to own continued professional development.

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.

Employee benefits include:

25 days annual leave (pro rata) plus Bank Holidays

5% employer pension contribution

Employee Assist Programme – including 24/7 counselling, health support and legal helpline.

A range of discounts on retail, entertainment, travel and wellbeing.

If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.

All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.

Senior Development Manager 
Location: Cambridge, UK OR Remote, UK (with regular travel to Cambridge)
Salary: £55,000 - £60,000 p.a. (full-time equivalent, dependent on experience)
Basis: Permanent. Full-time, part-time or flexible
Eligibility: You must be eligible to work in the UK

The role

The Raspberry Pi Foundation is looking to appoint a senior fundraising and development professional to support our ambitious, global mission to democratise computing and AI education for all young people. 

Reporting to the Vice President for Global Development, and working closely with the Chief Executive and other members of the leadership team, you will be responsible for developing and expanding partnerships with corporates, foundations, and individual high net worth donors. You will also lead on developing bids for contracts for educational services with government departments and agencies. 

While this role is based in the UK, you will be part of a global fundraising team and you will have the opportunity to contribute to the development of our work all over the world. Alongside managing your own portfolio, you will manage a small team of fundraising and development specialists. 

The ideal candidate will have a track record of successful fundraising and partnership development, ideally in the education sector. You will have a deep understanding of the funding landscape, particularly in the UK, although experience of working in other markets will be a distinct advantage. You will ideally have some experience of bidding for government contracts. You should have experience of building and supporting teams. 

We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other.

Responsibilities

• Work with the VP of Global Development to develop and implement the Foundation's fundraising and development strategy to support the delivery of our strategy and business plan. 
• Proactively develop a pipeline of funding prospects. 
• Develop and sustain long term relationships with partners, ensuring that they feel connected to our mission and impact. 
• Work collaboratively with colleagues across the organisation to develop proposals for support and bids for contracts, ensuring that they are aligned with our strategic goals, clearly articulated, and properly budgeted. 
• Monitor performance against grants and contracts, producing reports for funding partners and internal stakeholders as required. 
• Ensure that all fundraising activities are conducted in line with our values and agreed policies, including undertaking appropriate due diligence. 
• Ensure funding relationships, applications, stewardship, and reporting are appropriately documented on Salesforce.
• Lead a team of fundraising and development specialists, providing them with the clarity and support to enable them to do the best work of their careers. 
• Represent the Foundation externally with senior stakeholders, donors, partners, and influencers.

Experience and personal attributes

We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. 

• A commitment to the mission and values of the Raspberry Pi Foundation. 
• Significant experience in a senior fundraising and development role, with a track record of raising seven figure donations. 
• Experience working with corporates, foundations, high net worth individuals, or government contracts. 
• Experience in the education sector. 
• A natural collaborator with a track record of working successfully across teams to achieve results.
• An experienced manager, with the ability to build diverse teams and support them to do great work; ideally you will have experience of managing remote teams.
• An outstanding communicator, with significant experience of pitching for funding. 
• Comfortable analysing and presenting data, including creating and presenting reports. 
• Numerate, with experience of building complex budget proposals. 
• Good organisational and administrative skills, with strong attention to detail and the ability to meet deadlines.
• Experience using Salesforce or an equivalent system to track and measure the partnership pipeline and make decisions based on data.

About us

The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. 

We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.

All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. 

Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. 

We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.

Benefits

In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. 

• Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year. 
• Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution. 
• Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus. 
• Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
• Support for parents and carers. We provide generous family leave and flexibility for parents and carers. 
• Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family. 
• Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees. 
• Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. 

Timetable for applications
Closing date: 2 April 2026
Phone screen: Week commencing 6 April 2026 
First interview: Week commencing 13 April 2026 
Second interview: Week commencing 27 April 2026

Our recruitment process

All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. 

Here's what you can expect: 

• As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter. 
• Eligible applications will be reviewed by our recruitment team and the hiring manager. 
• A small number of candidates will be invited to a phone call with the hiring manager. 
• The purpose of this call is to check our understanding of your application and to answer any questions you have. 
• We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague. 
• You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions. 
• If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.

There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.

Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.  

This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.

Main responsibilities

Coordination & facilitation

• Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
• Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
• Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
• Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
• Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.

Support for young people

• Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
• Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
• Foster an environment where young people feel respected, valued, and listened to.
• Manage mechanisms for reward and recognition of young people’s input and contributions.

Strengthen and enable staff team

• Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
• Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
• Provide feedback to colleagues on how to maximise the impact of youth involvement.

Administration & governance

• Manage recruitment and onboarding processes for YPAG members.
• Oversee consent processes, data handling, and safeguarding requirements.
• Coordinate payments, incentives, travel, and expenses for young people.
• Maintain accurate records, produce meeting notes, and ensure timely communication.
• Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.

Continuous learning and development

• Contribute to the development of the organisation’s engagement and involvement strategy.
• Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
• Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
• Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.

Interest-holder and partner engagement

• Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
• Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
• Represent AHS in meetings, workshops and events where appropriate.

Knowledge, skills and experience

Essential criteria

• Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
• A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
• Strong facilitation and communication skills, especially with young audiences.
• Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
• Experience of co-ordinating a youth advisory group, council, board or similar structure
• Ability to work autonomously, prioritising tasks and manage own workload.
• Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
• Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
• Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
• Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).

Desirable criteria

• Relevant qualification in youth participation, youth work, community engagement or similar.
• Understanding of public involvement in research or willingness to develop expertise.
• Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
• Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
• Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).

Dimensions

• This has been designed as a full-time role, although part-time work could be considered for the right candidate.
• Flexible working may be required across several geographical locations in the UK.  Travel may be necessary to various AHS locations and partner organisations.
• Willingness to work hours flexibly including some evenings/weekends.

Additional Information

• Enhanced DBS/PVG or equivalent safeguarding check will be required.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on End of Day Sunday 29 March.

Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa 
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)

Job Purpose:

The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.

Key Responsibilities:

• Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.

• Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.

• Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.

• Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.

• Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.

• Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.

• Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.

• Impact:

         - Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.

         - Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.

         - Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.

• Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
   

Person Specification:
Experience:

• An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.

Skills and Abilities:

• A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.

• Exceptional leadership and people management skills, with a collaborative and empowering approach.

• Confident in using insights from performance data and information to drive continuous improvement

• A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally

• A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.

• Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)

• Ability to translate organisational strategy into actionable operational plans
  ​

Personal Attributes:​

• Passionate about social justice, youth development, and environmental sustainability

• Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.

• Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
  ​

What We Offer:​

• The chance to make a tangible difference in the lives of young people and the environment.

• A supportive and purpose-driven work environment.

• Opportunities for professional growth as part of a growing social enterprise.
   

Essential Requirements:

Experience:

• Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.

• Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.

• Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.

• Experience managing diverse teams in a hybrid work environment

• Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
   

Skills and Abilities:

• Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
   

Qualifications and Certifications:

• A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.

• Enhanced DBS check is required.

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April