Management volunteer jobs

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.

The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation. 

The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs. 

In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.

This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.

Key responsibilities

Volunteering programme  

• Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
• Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
• Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
• Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
• Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
• Lead delivery of the mentoring programme within agreed plans and frameworks.
• Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
• Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
• Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
• Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
• Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
• Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.

Pro Bono programme 

• Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
• Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
• Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
• Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
• Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
• Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.

Other

• Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
• Work in line with best practices and agreed processes, policies and standards across all engagement activities.
• Share insights and learnings internally and externally to support continuous improvement.
• Work in line with Impetus’ strategy, policies, and procedures.
• Attend and support delivery of Impetus events as needed.
• Support the Philanthropy team as required with ad hoc duties.
• Provide cover for aspects of the Head of Engagement role when required.
• Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
   

Person specification

Essential

• Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
• Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
• Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
• Experience managing across the donor lifecycle, and  identifying and developing opportunities that meet stakeholder needs.
• Experience of developing opportunities for diverse stakeholders.
• Ability to understand and communicate complex ideas and information, including Impetus model.
• Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
• A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
• Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
• Excellent written and verbal communication skills.
• Experience delivering workstreams or programmes within agreed plans and KPIs.
• Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
• Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
• Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
• Ability to make operational decisions and escalate strategic issues where appropriate.
• IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.
• Knowledge of the sector – education and employment.
• Knowledge and understanding of the needs of a young person, charities, and corporates.
• Experience of working with young people.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 23rd August 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 31st August 2026.

2nd Interviews will take place on w/c 7th September 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

A little bit about the role 

Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.

Contract: Full time, permanent

Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension

Please note that this role will be closing on Wednesday 19 August at 9am.

We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.

You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home

We are looking for someone with:

• A consistent record of hitting sales targets and forecasting accurately
• Skill in building trusted, senior-level partner relationships
• Confidence writing compelling proposals and delivering engaging pitches

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).

Role Purpose

This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.

About Access

We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.

We target those most in need of patient and flexible investment through:

• Funding enterprise development and blended finance programmes in England.
• Sharing knowledge and data and translating it into practical insight that others can use.
• Mobilising others who share our goal of making capital work for communities.

Main responsibilities include:

FINANCIAL MANAGEMENT (guide c.85%)

• Keeping the accounting system up to date, ready for review by the Senior Finance and Operations Manager, this includes but not limited to weekly bank uploads, posting weekly and monthly journals and reconciling Access's bank accounts and balance sheet.
• Assisting the Senior Finance and Operations Manager with preparation of monthly management accounts, annual budgets and Access's year end audit. 
• Supporting treasury management by maintaining cashflow records and assisting with forecasting future cash requirements.
• Managing the accounts payable and receivable functions
• Maintaining organised financial files to support monthly reporting and the year-end audit
• Work with the Finance team to ensure that appropriate financial controls are in place and are being followed in order to comply with financial regulations and internal policies
• Carry out such other duties as may reasonably be required from time to time, consistent with the nature, level and responsibilities of the role

OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked

• Support the Senior Finance and Operations Manager with the delivery of the finance and operations team’s objectives
• Support the implementation of new systems and processes to improve operational workflows, with a dedication to continuous improvement
• Understand the programmatic work via the building of strong relationships across Access to be able to provide support to other areas of the business.
• Support the Senior Leadership Team with ad hoc administration, coordination and organisational tasks as required
• Support the Senior Finance and Operations Manager in assisting with the preparation of Audit, Risk and Compliance Committee (ARCC), Endowment Investment Committee (EIC) and Board papers and minute taking as and when needed

Please download the Job Specification for the full job description, person specification, terms & conditions and benefits. 

Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.

Senior Programmes Manager (Fixed-term contract)

Reports to: Director of Finance and Operations
Hours: Full time with flexible hours. Core hours are 10am to 4pm
Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote working
Salary: £44,748 p.a.
Contract length: 13 months (starting mid November 2026)

Applications close: 23:59 on August 28th.

First round interviews: September 8th (online)

Second round interviews: September 16th at The Economist Group’s offices in London.

We are committed to an inclusive recruitment process. If there are any adjustments or support we can provide to help you perform at your best during the interview, please let us know.

BENEFITS

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
• A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
• Private health insurance, eye tests and medical checks
• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
• Income protection insurance and life assurance
• Cycle to work scheme, season ticket loan and gym membership loan
• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people across 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories
• Leadership for Change Prize – child-led solutions to complex global issues
• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are seeking a highly organised, agile and structured Senior Programmes Manager to lead the operational planning, project management and execution of our flagship educational programmes. In this role, you will be the operational engine behind multiple cross-departmental projects, with a focus on meeting the needs of our global teachers and students, as well as funders.

In this fixed-term role you will work closely with our educational content leads, designers and external stakeholders to ensure our high-impact classroom resources and live events are delivered seamlessly, on time and to the highest standard. Rather than drafting the pedagogy yourself, you will manage the project lifecycles, coordinate workflow across internal and external teams and optimise the systems that allow our world-class educational programmes to reach over 1 million young people globally.

RESPONSIBILITIES

Project and operational management

• Manage the Topical Talk Leadership for Change Prize, Live Lessons, curriculum modules and student workshops end-to-end: from roadmaps and capacity mapping through to impact and evaluation
• Project manage the filming required for our content delivery, including the booking and management of experts, production teams and Economist colleagues
• Track and coordinate progress across content creators, graphic designers, proofreaders and editors to ensure all deliverables meet tight production deadlines
• Balance team workloads across concurrent educational projects and plan capacity for incoming projects
• Continuously refine workflow processes to streamline resource creation and evaluation

Programme governance and evaluation

• Partner with the Director of Programmes to track key performance indicators (KPIs), evaluate audience reach and maintain rigorous data collection for monitoring and evaluating our programmes
• Proactively identify bottlenecks, content risks or scheduling delays, implementing swift mitigation strategies to keep delivery on track

Live Lesson and workshop operations

• Manage the end-to-end operational execution of student workshops and our Live Lessons – handling scheduling, platform setups and logistics
• Coordinate school visits for content testing and observation, ensuring all safeguarding and operational requirements are fully met

Stakeholder and relationship coordination

• Serve as the primary operational point of contact for external topic experts, guest contributors, and editorial contributors from The Economist Group
• Maintain clear lines of communication between the programmes team, marketing, operations and external partners to ensure projects are aligned with strategic aims
• Manage external freelance contractors and vendors, with support from the administrative officer

SKILLS AND BEHAVIOURS

Whether you come from a project or educational management background or are a leader in charity operations, you possess the following:

• Outstanding ability to build, manage and maintain complex multi-phase project plans with precision and accountability
• A relentless eye for detail, operational rigor, and a knack for creating clean, efficient workflows out of complex tasks
• A proactive, self-starting mindset capable of foreseeing risks, resolving bottlenecks quickly and keeping cross-functional teams moving forward
• Exceptional written and verbal communication skills to effectively coordinate across diverse stakeholders – from freelance producers and internal creative teams to senior editors and external experts
• A collaborative nature. You motivate project contributors, keep teams aligned and foster a supportive working environment
• Discipline with deadlines, whereby you act as a dependable anchor for the team, managing requests consistently

EXPERIENCE

You have…

• Proven project management experience where you have demonstrated success in managing content creation, publishing workflows or educational delivery pipelines from conception to completion
• Experience using project management and collaboration platforms to drive team accountability and workflow tracking
• A track record of coordinating multi-disciplinary teams (e.g. writers, designers, subject-matter experts) under tight production schedules
• Experience implementing monitoring, reporting and evaluation frameworks to track project success metrics and user engagement
• Practical experience running hybrid, in-person, or large-scale virtual workshops and webinars

You might have…

• Formal project management certifications or training
• Background working within ed-tech, publishing or non-profit environments

We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.

Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.

Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.

Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.

This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.

As Senior Communications Manager you will:

• Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
• Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
• Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
• Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
• Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
• Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence

About you

This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.

Essential skills and experience:

• Experience developing and/or implementing social media strategy within a charity or NGO settings
• Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
• Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
• Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
• Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
• Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
• A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
• An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
• Strong content creation and visual design skills, including experience using Canva or similar design tools

Desirable:

• Experience in the humanitarian or international development sector
• Experience working with photographers, videographers or content creators in international or complex operating environments
• Experience of influencer engagement, partnership development or community-building campaigns
• Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting

Interviews will take place on a rolling basis, therefore please apply ASAP.

To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.

While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.

Please note that we will only be able to reply to suitable applicants. 

Job Title: Volunteer Manager – Merseyside 

Reporting To: Head of Volunteering 

Salary Range: £27,500

Contract Type: Permanent 

Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA

Hours/Days per week: 35 hours per week, 8am – 4pm, Monday – Friday

Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check. 

 About Us

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Person Specification 

You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.

Duties and Responsibilities 

•Responsible for the end-to-end volunteer experience at the Merseyside Depot

•Recruit, induct, and support volunteers 

•Handle individual volunteers’ queries and issues

•Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes

•Manage volunteer feedback and implement effective problem-solving techniques and strategies

•Develop and deliver volunteer recruitment campaigns

•Support volunteer events for recruitment and recognition

•Lead the implementation of volunteer-related policies and continuous improvement initiatives locally

•Support other teams across the organisation to develop skillsets to better support volunteers across the organisation

•Act as a local ambassador for the organisation

Essential Criteria 

•Robust management skills within a fast-paced environment

•Excellent verbal and written communicator at all levels

•Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects

•Good computer skills including the ability to use Office365 and learn new systems quickly

•Experience of working with volunteers and/or volunteering

•Great interpersonal, networking, and facilitation skills

•Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment

•Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes

•Ability to organise and facilitate events and activities for volunteers

•Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports

•Proven track record in improving and embedding processes and procedures.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

We are looking for a highly motivated individual to lead our team of volunteers across the South Wales area. As the Volunteer Manager you will:

• Lead on promoting and developing volunteering within our service across South Wales.
• Leading on the recruitment and training of new volunteers.
• Provide line management for a team of volunteers ensuring high quality support to the victims of crime
• Ensure compliance with all Victim Support standards relating to volunteering.
• Build and maintain partnerships with relevant external agencies

The role is home based and will include regular travel around the South Wales area.

Are you passionate about ensuring the victims of crime receive high quality support, developing others and helping to deliver an outstanding service?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

As a Volunteer Manager, you will recruit, inspire, and support a team of dedicated volunteers, empowering them to deliver high-quality services and compassionate support to victims when they need it most, making a real different to the lives of people affected by crime.
You will work collaboratively with colleagues, in order to maximise positive outcomes for service users.

You will:

• carry out recruitment activities to attract potential volunteers
• develop and manage a cohort of volunteers, including service delivery, community engagement and fundraising support
• oversee new volunteer accreditation, carrying out regular supervisions and annual reviews
• promote effective volunteer communications to ensure good working relationships across the volunteer cohorts by, for example, volunteer meetings, newsletters, etc.
• ensure volunteers work within existing safeguarding policies and procedures, data protection and information security, confidentiality policies, lone worker policies and other relevant policies
• develop and maintain effective working relationships through good communication and collaboration with internal and external stakeholders
• promote, facilitate and participate in regular team meetings, sharing local issues, feedback and learning with other colleagues
• comply and keep up to date with VS Data Protection Policy, GDPR data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Kent. 

Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across Kent. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Kent Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.

Job Description: Facilities Manager

Reports to: Head of Services

Location: Woking, Surrey

Hours of Work: Part time, 22.5hrs per week

Salary: £21,060 22.5 hours, depending on experience

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.

The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.

Key Responsibilities:

Facilities Management

• The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
• The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
• The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.

Health and Safety & Compliance

• Oversee Health and Safety compliance across all properties and service.
• This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
• The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
• Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
• The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.

Governance & Reporting

• As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
• The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.

Budgets & Operational Reporting

• Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
• Develop a maintenance schedule for all properties.

Professional Standards & Ways of Working

• Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
• Ensure all property and compliance documentation is audit-ready and consistently maintained
•  Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems

Knowledge and Skills:

Essential

• Experience in facilities, maintenance, property management and compliance roles.
• Experience of using facilities and compliance management software.
• Strong knowledge of UK health, safety and environmental regulations.
• Excellent interpersonal and communication skills.
• Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
• Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
• Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
• Proficiency in conducting risk assessments and creating action plans based on findings.

Desirable

• NEBOSH, IOSH, or equivalent health and safety qualification.
• Experience of managing budgets and supplier & contractor relationships.
• An understanding of sustainability and energy efficiency initiatives.
• Experience overseeing small refurbishment or capital projects.
• Knowledge of safeguarding practices.

Personal Attributes:

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.

ABOUT CAUDWELL CHILDREN

We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.

Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice.  We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!

Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.

POST OUTLINE

This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:

• Ambition – We dream BIG… then make it happen
• Dedication – We go the extra mile… for every child
• Inclusivity – Unique, but UNITED

The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.

MAIN DUTIES & RESPONSIBILITIES

• Lead and inspire a positive culture of volunteering within the organisation.
• Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme. 
• Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
• Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
• Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
• Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
• Attend volunteer networking events
• Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
• Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
• Process onboarding paperwork, updating our volunteer database and auditing  volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
• Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
• Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
• Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
• Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
• Deliver volunteer management training and advice to departments on how to  support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
• Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
• Responsible for checking volunteer expense forms.
• Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
• Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
• Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
• Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
• Line Manage, supervise and mentor the employee: Volunteer Administrator.
• Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
• Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary. 

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy. 
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development. 
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders. 
• Ensure compliance with statutory and non-statutory bodies. 
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post. 

PERSON SPECIFICATION

Essential Criteria:

• Experience of coordinating volunteers / supervising a volunteer team.
• Experience of line management of colleagues.
• Experience of working in the charity sector.
• Excellent administration experience.
• Excellent communication and interpersonal skills
• Knowledge of Volunteer management practices
• Ability to resolve problems/issues tactfully and effectively.
• Well-developed IT skills including data/records management and analysis.
• Good time management and organisational skills.
• Good presentation and training skills.
• Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
• Prepared to be flexible and a commitment to team work.

Desirable Criteria:

• Educated to degree level or equivalent. 
• Relevant volunteer management qualification.
• Experience of management role.
• HR administration experience.
• Volunteer/ employee recruitment experience.
• Experience of reporting against targets to the board/senior management team.
• Understanding of the legislation surrounding volunteer management.
• Understanding of confidentiality and GDPR.
• The ability to travel independently to various locations across the region to fulfill the duties of the role.

This Job Description is not exhaustive.  The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a basic disclosure check.

EQUAL OPPORTUNITIES

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010.  We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation.  Please make us aware on your application if you are applying under the Disability Confident Scheme.  We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

HOW TO APPLY & FURTHER INFORMATION

To apply for this exciting opportunity, click “Apply” or visit our website for further information. 

Role Purpose

The Operations Manager is responsible for overseeing the operation of multiple projects run by Bassetlaw Foodbank (BFB). They will be required to deputise for the CEO, ensure compliance is followed, that BFB’s premises are well maintained and all projects have what they need to operate on a daily basis.

About us

Bassetlaw Foodbank was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.

Key Responsibilities

Main Duties:

· Supporting the CEO; in line with the structure chart, managing paid resources (including deputising as needed).

· To oversee and ensure the operation of all BFB’s projects in tandem with one another.

· Managing volunteers across several charity projects.

· Being responsible for compliance across BFB’s sites.

· Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.

· Occasionally acting as a key ‘face’ of Bassetlaw Foodbank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.

· Being a contact point for the organisation in relation to the charity including supporters, volunteers, referral agencies and clients.

· Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.

· Be responsible for good operational standards and working practices in the warehouse and storage areas.

· Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.

· Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity. This includes talking directly to service users to triage their requests for emergency food parcels.

· Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.

· Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.

· Overseeing operational spending and other financial transactions in line with the budget.

· Ensuring all charity vehicles are maintained and compliant.

· Develop relationships with the outlying community to ensure access for all.

· Being a key holder for BFB’s sites and responding to call-outs as required.

· Occasionally filling in as the key member of staff on the mobile community shop, including driving the van and serving customers.

· Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.

Person Specification

Essential Skills & Experience

• Strong communication, interpersonal and relationship-building skills.
• Confidence representing an organisation in public and community settings.
• Ability to work independently and proactively.

· A willingness to work flexibly within the week determined by operational priorities.

· Safeguarding training Level 2, or a willingness to complete.

· Food Hygiene Level 2, or a willingness to complete.

• Good organisational skills and ability to manage multiple activities.
• This role requires the post holder to move stock in our warehouse, and occasional cover operations on our mobile community shop, so the ability to carry out heavy lifting, following manual handling procedures, is essential.
• Full driver’s licence.

Desirable

• Experience working in the voluntary or community sector.

· Experience working with or coordinating volunteers.

• Experience managing a charity or businesses’ operations.
• A knowledge of compliance and health and safety.

Personal Qualities

• Passion for tackling poverty and supporting a local community.
• Friendly, approachable and confident communicator.
• Self-motivated and able to take initiative.
• Organised.
• Flexible and willing to work outdoors and in community settings.

About the role

Hours: 26 hours a week. We envision working across regular days (Tuesday to Friday) throughout the week, with some flexibility required on occasion.

Salary: £19,438 pro rata (£28,041 FTE equivalent)

Location: The role will be based at Bassetlaw Foodbank’s office in Worksop, but regular travel to events, meetings and other opportunities across the district will be required.

Line Manager: CEO

Additional information: Outdoor working and community outreach are occasional parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.

Please note that as this role may include working with vulnerable adults the successful candidate will be subject to a successful DBS check.

Location: London-only - hybrid role and must be able to commit to a minimum of two days per week in our South London Centre

1st stage interviews: 01/09 over MS Teams

2nd stage interviews: 07/09 face-to-face in our South London Centre

Are you passionate about making a real impact on the lives of young women? Join us as a Philanthropy Manager, where you will play a key role in raising vital funds to support our Women Supporting Women (WSW) initiative.

Too many young women face significant barriers to achieving the economic independence that being employed affords, from low pay and limited opportunities to challenges around confidence, mental health, and caring responsibilities. Without targeted support, these barriers risk holding them back from reaching their full potential. WSW was established at The King’s Trust in 2018 to nurture, empower and inspire young women to build a better future for themselves. To learn more, please click here. 

As our Philanthropy Manager, you will build strong relationships with high-value donors, secure significant multi-year gifts, and collaborate with senior volunteers to drive our mission forward.

With a personal income target of £500k+ per year, your efforts will directly contribute to raising £150m over five years, providing young people with the financial and practical support they need to thrive.

Bring your expertise in fundraising, relationship management, and donor stewardship to a dynamic and supportive team. If you’re ready to make a lasting difference, we want to hear from you!

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Philanthropy Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Help us achieve our vision that fewer people die by suicide.

We're looking for an experienced and proactive Project Manager to join our Quality and Service Improvement team. This role is responsible for leading the successful delivery of operational projects from inception through to implementation, ensuring projects are delivered on time, within budget and achieve their intended outcomes.

This is a great opportunity for an experienced project professional to play a core role in delivering meaningful operational development. Working within a collaborative and purpose-driven team, you'll lead key projects that help improve quality, effectiveness and impact across the organisation

Contract terms:

• £41,416 per annum, plus benefits
• Fixed term contract until end of May 2028
• 35 hours per week (full-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month
• 28 days annual leave, plus bank holidays

What you'll be doing:

You'll work closely with colleagues across the organisation, volunteer leaders, subject matter experts and external suppliers, bringing people together to deliver multifaceted, cross-functional projects that support operational excellence and continuous improvement.

As part of the Quality and Service Improvement team, you'll help embed strong project management practices, provide clear governance and reporting, and ensure stakeholders remain engaged and informed throughout the project lifecycle.

Key responsibilities:

• Leading operational projects from planning through to successful delivery.
• Developing and managing project plans, budgets, risks and dependencies.
• Coordinating colleagues, volunteer leaders and external partners to achieve project outcomes.
• Monitoring progress, resolving issues and providing clear reporting to stakeholders and governance groups.
• Ensuring projects meet agreed objectives, quality standards and deliver lasting improvements.

What you’ll bring:

• Experience delivering complex projects from start to finish.
• Strong stakeholder management, communication and influencing skills.
• Knowledge of project management methodologies and tools, e.g. Agile and Waterfall.
• The ability to manage risks, budgets and competing priorities effectively.
• Strong analytical skills and a collaborative approach to problem-solving.
• A project management qualification (desirable)
• Experience working within a volunteer-led environment (desirable)

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight Tuesday 11th August 2026

Online Interviews: w/c 24th August

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.